ARCHITECTURAL SPACE PROGRAMMING

PROPOSED ZAMBOANGA INFORMATION

TECHNOLOGY DEVELOPMENT CENTER

TITLE:
FUNCTION/
ACTIVITIES
TOTAL AREA

MAJOR STRUCTURES
STRUCTURES

PURPOSE AND ACTIVITIES

1.

I.T INNOVATION HUB

AND RESEARCH
CENTER

2.

COMMERCIAL CENTER

3.

MULTI-PURPOSE
CONVENTION CENTER

AREA

MINOR STRUCTURES
STRUCTURES
A.
B.
b.1
b.2
b.3
C.
D.
E.
e.1
e.2
F.
f.1
f.2
f.2.1
f.2.2
f.3

Dormitory
Parking Area
Parking Area (Public)
Parking Area (Private)
Parking Area (P.W.D)
Motor Pool
Central TechonoPark
Security Facilities
Guard House
Security Quarter
Utilities
Water Tanks
Power House
Electrical Room
Mechanical Room
Solid Waste Sorting

PURPOSE AND
ACTIVITIES

CAPACITY

AREA

f.4

Area
Vermicomposting Area
TOTAL

COMMERCIAL CENTER

SPACES

ACTIVITIES/
FUCTIONS

EQUIPMENT/
FIXTURES/
FURNITURES

CLASSIFICATIONS

AREA
sq.m.
(Per Unit)

CAPACITY

EMPLOY
EES

VISITORS

QTY.

TOTAL
AREA

TOTAL

GROUND FLOOR
ENTRANCE
Entrance/ Exit
Ramp
Information
Desk
Atrium

Activity Area
Telephone
Booths
Lift Lobby
Main Stairs

Elevator
Maintenance
Room

Access
Access for
handicapped
Information
inquiries
Open space with
vegetations. Also
serves as waiting
area for the public
Open space
intended for social
gathering
A public booth or
enclosure housing a
payphone
Vertical transport
equipment
Stairs use by the
employees and
visitors
Elevators use by the
employees and
visitors for easy
access
Stock room for the
cleaning equipments

Public

Public

Ramp, Railings

Public

Counter Desk

Public

Plant box,
benches

Public

Public

Payphone Booth

Private

Elevator

Public

Stairs

Public

Elevator

Private

Cabinet

4
TOTAL:

ADMINISTRATIVE OFFICE
Lobby

Receiving Guest

Accounting
Area

Information of
account area

Human
Resource
Department

Office of the H.R.

Manager and
employment center
Area for storing
files, records and
accounts

Records Area

Couch
Information desk

Tables
Chairs

Tables
Semi-Private Chairs
Cabinets

Cabinets
Shelves

Semi-Public
Private

Private

Semi-Private

Private

Private

Private

Private

Tables
Chairs
Cabinets
Tables
Chairs
Cabinets
Office Desk
Chairs
Cabinets
Lavatory
Water closet
Office Desk
Chairs
Cabinets
Lavatory
Water closet

Audit and
Cashier Area

Information of
account area

Secretary Area

Administrative
function

Directors
Office

Administrative
function

Directors
Toilet

Hygienic purposes

Head Office

Administrative
function

Head Officers
Toilet

Hygienic purposes

Conference
Room

To hold meeting and

conference

Private

Long Table
Chairs

15

15

Employees
Lounge

A room for the

employees during

Private

Sofa
Chairs

12

12

Private

0.65-0.90 m2/
person
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
1.08 m2 per
cubicle
12.0 m3/
person
(NBC)
1.08 m2 per
cubicle
12.0 m3/
person
(NBC)
14.0 m3/
person

5.40
sq.m

12.0
sq.m

12.0
sq.m

24.0
sq.m

12.0
sq.m

20.0
sq.m

12.0
sq.m

1.08
sq.m

12.0
sq.m

1.08
sq.m

60.0
sq.m

56.0
sq.m

breaks and before

and after they start
working

Center Table

(NBC)

Refrigerator
Shelves

12.0 m3/
person
(NBC)

8.0
sq.m

Private

Cabinet

18.0 sq.m

18.0
sq.m.

Where the users

may do their
hygienic activities

Private

3.60 sq.m

3.60
sq.m

Passageway

Private

TOTAL:

249.16
sq.m

Pantry

Food storage for the

administration

Semi-Private

Storage Room

For storing purposes

such as furnitures,
etc.

Common
Toilet
Hallway and
Corridors

Lavatory
Urinal
Water closet
Mop sink
-

RESTAURANT
Dining Area

Space to where
foods are served and
consumed by the
customers

Toilet (Male)

Where the users

may do their
hygienic activities

Toilet
(Female)
Counter Area

Kitchen

Wet Storage

Dry Storage

Service Area

Waste
Disposal Area

Laundry
Room

Employees
Lounge/
Pantry
Managers
Office
Utility Room

Where the users

may do their
hygienic activities
Area where the
foods are displayed,
order and paid

Room where food

are prepared

Room specially
treated to store wet
goods (meats,
fishes, and the like)
Room specially
treated to store dry
goods
An area where,
other than food
preparation and
cooking are done
Area where
garbages are being
placed for garbage
collectors to gather
Room where
laundry services for
mantels of the
restaurant takes
place
A room for the
employees during
breaks and before
and after they start
working
A room for the
manager where he
does his work
Utility room for the
restaurant

Public

Public

Public

25 Dining Table
100 Chairs

2 lavatory
1 water closet
3 urinals
Mop sink
2 lavatory
4 water closet
Mop sink

100

6.50 sq.m/
table with 4
chairs

162.5
sq.m

1.08 sq.m/
cubicle

4.32
sq.m

1.08 sq.m/
cubicle

4.32
sq.m
20.0
sq.m

Public

Countertop
Drawers

12.0 m3/
person
(NBC)

Private

10

10

3.00 sq.m
(NBC)

Private

Freezer
Shelves
Counter

12.0
sq.m

Private

Shelves
Refrigerator

12.0
sq.m

15.0
sq.m

Private

Stoves
Ovens
Sinks
Kitchen cabinets
Shelves
Countertop

Private

Garbage bin

3.00
sq.m

Private

Washing machine
Laundry sink

12.0 m3/
person
(NBC)

8.00
sq.m

Private

Sofa
Chairs
Center Table

14.0 m3/
person
(NBC)

Private

Office Desk
Chairs
Cabinets

Private

12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)

12.0
sq.m

4.00
sq.m

TOTAL:

BANK
Lobby

Receiving
customers

Public

Writing desk

12.0 m3/
person
(NBC)

20.0
sq.m

Waiting Area

Teller

Loan Office

Bookkeeper
Department

Bank Vault

Data
Processing
Department
Legal
Department
Managers
Office

Mail Room

Toilet

Employees
Lounge

Storage

Area for customers

while waiting for
their transaction
Where the
customers transact
their bank
transaction
An area where the
loan officers will
work for financial
and business loan
applications for
approval
Play a vital role in
the maintenance of
financial records for
businesses
Secure space where
money, valuables,
records, and
documents are
stored
Process bank
payrolls, operations
and other
procedures
For banks legal
business
A room for the
manager where he
does his work
A room for banks
equipment such as
microfilm,
duplicating
machines, and
others
Where the users
may do their
hygienic activities
A room for the
employees during
breaks and before
and after they start
working
For storing purposes

Public

Bench

20

20

12.0 m3/
person
(NBC)

80.0
sq.m

Public

Counter

12.0 m3/
person
(NBC)

16.0
sq.m

Public

Cubicle
Table
Chair
Cabinet

12.0 m3/
person
(NBC)

36.0
sq.m

Private

Table
Chair
Cabinet
Shelves

12.0 m3/
person
(NBC)

8.00
sq.m

Private

Vault
Lockers

12.0 m3/
person
(NBC)

4.00
sq.m

Private

Computer table
Chair

12.0 m3/
person
(NBC)

8.00
sq.m

Private

Table
Chair

8.00
sq.m

12.0
sq.m

12.0 m3/
person
(NBC)

3.60 sq.m

3.60
sq.m

14.0 m3/
person
(NBC)

70.0
sq.m

Private

Private

Office Desk
Chairs
Cabinets
Cabinet
Table
Microfilm
equipment
Duplicating
machines
Lavatory
Urinal
Water closet

Private

Private

Sofa
Chairs
Center Table

15

15

Private

Cabinet

12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)

1
TOTAL:

BOOKSTORE
Book Display
Area
School
Supplies
Scrapbooking
Area
Gift Wrapping
Area

Cashier
Managers
Office

Employees
Lounge

Area where books

are displayed
Area where school
supplies are
displayed
Area where
scrapbooks are
displayed
A section in the
bookstore where the
items being
wrapped as gifts
Where the
customers pay their
items
A room for the
manager where he
does his work
A room for the
employees during
breaks and before
and after they start
working

Public

Shelves

10

10

Public

Shelves

10

10

Public

Shelves

10

10

Public

Counter
Drawers

Public

Counter desk
Drawers

Private

Office Desk
Chairs
Cabinets

Private

Sofa
Chairs
Center Table

10

10

12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
14.0 m3/
person
(NBC)

40.0
sq.m

40.0
sq.m

40.0
sq.m

24.0
sq.m

8.00
sq.m

12.0
sq.m

46.7
sq.m

Toilet

Where the users

may do their
hygienic activities

Private

Lavatory
Water closet

Storage Room

For storing purposes

Private

Cabinet

3.60 sq.m

3.60
sq.m

1
TOTAL:

CONVENIENCE STORE
Baggage
Counter
Cart Area
Goods Display
Area
Counter
Managers
Office

Where the
customers leave
their baggages
Where push carts
and baskets are
placed
A space where
grocery items
displayed
Where the
customers pay their
items
A room for the
manager where he
does his work

Storage

For storing purposes

Toilet

Where the users

may do their
hygienic activities

Public

Counter
Shelves

Public

Carts
Baskets

Public

Shelves

Public

Countertop
Drawers

Private

Office Desk
Chairs
Cabinets

Semi-Private Cabinet
Private

Lavatory
Water closet

12.0 m3/
person
(NBC)

8.00
sq.m

1
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)

8.00
sq.m

12.0
sq.m

1
3.60 sq.m

3.60
sq.m

TOTAL:

RETAIL SHOPS
Display Area

A space where items

are displayed

Public

Shelves

10

10

Counter

Where the
customers pay their
items

Public

Countertop
Drawers

Fitting Room

Fitting area for

customers

Public

Dresser

Private

Office Desk
Chairs
Cabinets

Private

Lavatory
Water closet

Private

Cabinet

Managers
Office
Toilet
Storage

A room for the

manager where he
does his work
Where the users
may do their
hygienic activities
For storing purposes

12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)
3.60 sq.m

1
1
TOTAL:

CAFETERIA
Dining Area

An area where
customers having
their dine

Public

Toilet (Male)

Where the users

may do their
hygienic activities

Public

Toilet
(Female)
Counter

Kitchenette

Where the users

may do their
hygienic activities
Where the
customers pay their
items
An area where the
orders are being
prepared

Public

15 Tables
50 Chairs

1 Lavatory
1 Water closet
1 Urinal
Mop sink
Lavatory
2 Water closet
Mop sink

50

50

1.50 sq. m/
seat

1.08 sq.m/
cubicle

1.08 sq.m/
cubicle

1.80 sq.m/
seat

Public

Countertop
Drawers

Private

Counter
Cabinet
Shelves

1
TOTAL:

PUBLIC TOILET
Toilet (Male)

Where the users

may do their
hygienic activities

Toilet
(Female)

Where the users

may do their

Public
Public

2 lavatory
3 urinals
2 water closet
Mop sink
2 lavatory
5 water closet

1.08 sq.m/
cubicle
1.08 sq.m/
cubicle

2
2

5.40
sq.m
5.40
sq.m

 Mop sink

hygienic activities
Toilet (PWD)

Where the users

may do their
hygienic activities

Public

Water closet
Lavatory

2.10 sq.m

2.10
sq.m

TOTAL:

12.9
sq.m

SECOND FLOOR
CYBERZONE
COMPUTER SHOPS

Display Area

Counter

A space where
computer products
and accessories are
displayed
Where the
customers pay their
items

Public

Shelves
Countertop

15

15

Public

Counter

12.0 m3/
person
(NBC)

12.0 m3/
person
(NBC)

Office

A room for the

owner of the shop

Private

Storage Room

Stock room for the

products

Private

Cabinet

1 Office desk
1 Office Chair
2 Chairs
Shelves

TOTAL:
INTERNET CAFE
Computer
Area

Counter

Storage Room

Where the
customers can use
computers for
gaming and surfing
Where the
customers usually
pay their bills
Stock room for
computers and other
stuffs

Public

30 Computer sets
Computer desk
30 Chairs

30

30

12.0 m3/
person
(NBC)

Public

1 Computer set
Counter
1 Chair

12.0 m3/
person
(NBC)

Private

Cabinet

1
TOTAL:

RENTABLE SPACE FOR TELECOM INDUSTRY

Display Area

Customer
Service Area
Counter

Where the telecom

products and
smartphones are
displayed
An area where
customers can ask
for assistance
A space where
customers can pay
their bills

Public

Public

Public

Accounting
Area

Information of
account area

Private

Head Office

Administrative
function

Private

Common
Toilet
Storage Room

Where the users

may do their
hygienic activities
Stock room for the
telecom products
and stuffs

Private

Private

Countertop
Shelves

Counter desk
1 Computer set
4 Chairs
Counter
2 Computer sets
2 Chairs
2 Desk Tables
2 Chairs
2 Computer sets
1 file cabinet
1 Office desk
1 Office Chair
1 File Cabinet
Shelves
2 Chairs
1 Lavatory
1 Water closet
1 Urinal

1 Cabinet

30

30

12.0 m3/
person
(NBC)

12.0 m3/
person
(NBC)

12.0 m3/
person
(NBC)
12.0 m3/
person
(NBC)

TOTAL:

(x2 rentable space)

=

GAMEZONE
Gaming Area

An area where
gaming equipments
are installed

Public

Arcade Machines
4 sets Basketball
Machine
4 sets Karaoke
Machines
1 Photobooth

50

50

Counter

An area for
ticketbooth and
prizes

Public

Office

Office space for the

management

Private

Storage Room

Stock room for

gaming equipments
and stuffs

Private

5 sets Riding
Machines
2 sets Dance
Revolution
Machine
Counter
2 Computer sets
2 Chairs
1 Office desk
1 Office Chair
1 File Cabinet
Shelves
2 Chairs

12.0 m3/
person
(NBC)

12.0 m3/
person
(NBC)

Cabinet

1
TOTAL:

PUBLIC TOILET
Toilet (Male)

Toilet
(Female)
Toilet (PWD)

Where the users

may do their
hygienic activities
Where the users
may do their
hygienic activities
Where the users
may do their
hygienic activities

Public

Public

Public

2 lavatory
3 urinals
2 water closet
Mop sink
2 lavatory
5 water closet
Mop sink

Water closet
Lavatory

1.08 sq.m/
cubicle

5.40
sq.m

1.08 sq.m/
cubicle

5.40
sq.m

2.10 sq.m

2.10
sq.m

TOTAL:

ACCESS
Lift Lobby
Main Stairs

Elevator

Vertical transport
equipment
Stairs use by the
employees and
visitors
Elevators use by the
employees and
visitors for easy
access

Private

Elevator

Public

Stairs

Public

Elevator

TOTAL:

THIRD FLOOR
CALL CENTER
BOARD OF DIRECTORS

Directors
Office

Toilet

Assistant
Directors
Office

Toilet

Internal
Auditors
Office
Legal
Advisers
Office

A room for the

director who has
responsibility for a
particular business
function
Where the users
may do their
hygienic activities
A room for the
assistant director
who is typically the
assistant to a
director, working on
tasks directly for a
director
Where the users
may do their
hygienic activities

Private

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Lavatory
Water closet

1.08 sq.m/
person

Private

12.0 m3/
person
(NBC)

Private

Lavatory
Water closet

1.08 sq.m/
person

12.0 m3/
person
(NBC)

Private

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
1 Office desk
1 Office chair
1 Computer set

12.0 m3/
person
(NBC)

Company
Secretarys
Office
Common
Toilet

Shelves
Cabinet
1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
1 Lavatory
1 Water closet
1 Urinal

Private

12.0 m3/
person
(NBC)

1.08 sq.m/
person

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk

Private

Where the users

may do their
hygienic activities

Private

CALL CENTER MANAGEMENT

QUALITY ASSURANCE DEPARTMENT

QA Managers
Office

QA Monitors
Office

QA Auditors
Office

An area for the QA

manager designs the
database
management
systems and the call
monitoring formats
in order to enhance
the quality standards
of the operations
An area for the QA
monitor that
analyses the needs
and requirements of
the clients and
customers, and
communicates with
the QA manager
regarding the
necessary
improvements
An area for the QA
Auditors that
periodically review
the various quality
systems

TRAINING DEPARTMENT

DirectorTrainings
Office

Training
Managers
Office

Voice and
Accent
Trainers
Office

Sales Trainers
Office

Process
Trainers
Office

A space for the

training director that
develops various
modules and
strategies for
imparting the
necessary training to
the freshers
A space for the
training manager
that assures all the
participants are
getting access to the
training sessions in
the proper way
A space for the
trainer that provides
training to the newly
hired employees, to
neutralize their
accent
A space for the sales
trainer that imparts
training to the
employees on how
to successfully meet
the sales targets
A space for the
process trainer that
provides training
regarding the new
processes

HUMAN RESOURCE DEPARTMENT

Director-HRs
Office

A room for the

human resource

12.0 m3/
person

director that creates

the timeline and the
strategies for all the
human resource
activities

Manager-HRs
Office

A room for the

manager that
manages all the
human resource
activities

Assistant
Manager-HR
Office

A room for the

assistant manager
that helps the
manager in
conducting the
recruitment process
smoothly

1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs
1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

(NBC)

12.0 m3/
person
(NBC)

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

Lavatory
Water closet

1.08 sq.m/
person

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet

12.0 m3/
person
(NBC)

Private

Private

INFORMATION TECHNOLOGY DEPARTMENT

IT Managers
Office

Network
Administrator
s Office

System
Administrator
s Office

An office for IT
manager that
oversee all the IT
operations of the
call center
An office for
Network
Administrator that
manages the aspects
such as voice
networking,
telecommunication
protocols and
signalling standards
An office for
System
Administrator that
handles the call
center system setup,
dialler server
configuration and
remote systems

OPERATIONS DEPARTMENT

Director of
Operations
Office

Toilet

Shift
Managers
Office

Campaign
Managers
Office

A room for the call

center director that
manages the
essential day to day
operations such as
scheduling,
implementation of
the necessary
Where the users
may do their
hygienic activities
A room for the call
center shift
managers that
review all the
policies and
procedures of the
center from time to
time and tracks the
volume of the calls
A room for the
campaign manager
that develops and
executes various
campaigns so as to
increase the sales
and to meet the
targets of the call
center

Supervisors
Office

A room for the

supervisor that
monitors all the call
center operators

Team
Campaigns
Office

A room for the team

captain that ensures
that all the operating
procedures of the
call center are
properly being
implemented

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

Private

1 Office desk
1 Office chair
1 Computer set
Shelves
Cabinet
2 Chairs

12.0 m3/
person
(NBC)

25

25

20

20

25

Working
Stations
Team
Leader

Private

Senior
Consultant

Private

Customer
Service
Consultant

Private

Common
Toilet

Where the users

may do their
hygienic activities

Private

1 Computer set
1 Chair
1 Computer table
1 Computer set
1 Chair
1 Computer table
20 Computer sets
20 Chairs
4 sets computer
table with 5
partitions
1 Lavatory
1 Water closet
1 Urinal

1.08 sq.m/
person