Audioscript

PART 1 Photographs
Try It Out p3 Track 1
1.

[F-Br]
(A) Shes taking something to a customer.
(B) Shes standing at the reception desk.
(C) Shes about to send a fax.
(D) Shes talking on the phone.

2.

[M-Au]
(A) The women are in an exercise class.
(B) The instructor is sitting on a stair.
(C) Theyre waving at the window.
(D) The curtains are closed.

3.

[F-Am]
(A) Hes examining a card in the garage.
(B) Hes trying to repair the car door.
(C) Hes driving the car into the repair shop.
(D) Hes fixing a tire on the car.

4.

[M-Br]
(A) The tourists are swimming in the lake.
(B) Theres a boat on the water.
(C) Its a very large snake.
(D) There are some trees under the water.

5.

[F-Au]
(A) The drivers door is open.
(B) The trunk is unlocked.
(C) The man is standing in the truck.
(D) The man is getting out of the truck.

6.

[M-Cn]
(A) Shes closing the store.
(B) Shes cleaning the window.
(C) Shes sweeping the floor.
(D) Shes looking at the door.

Improve Your Performance

Similar-sounding Words p12
Exercise A Track 2 [F-Am]
1. large, 2. hire, 3. rest, 4. bag, 5. wait, 6. frame, 7. choose,
8. nose, 9. sock, 10. waiter
Exercise B Track 3 [M-Au]
1. The man is sitting at home. 2. Hes sailing a boat.
3. Theyre walking together. 4. Shes setting the table.
5. Theres a hat on the chair. 6. The woman is waiting for a train.
Exercise C Track 4 [F-Cn]
1. The woman is holding a copy. 2. She has long dark hair. 3. Shes
feeding a cook. 4. Theres a small round cable in front of her. 5.
Shes dressed in black. 6. Shes testing the magazine on her knee.
Mini Test Similar-sounding Words p13 Track 5
1.

[M-Am]
(A) The woman has a black cat.
(B) Theyre leaving the park.
(C) The weather is cold, but its sunny.
(D) The dog and its owner are in the dark.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

2.

[F-Br]
(A) Shes looking at the sink.
(B) Shes using the copy machine.
(C) Shes making a drink.
(D) Shes folding a paper cup.

3.

[M-Au]
(A) The man is making a complaint.
(B) The room is being painted.
(C) Two shelves are on the light.
(D) The leader is in the middle of the room.

Incorrect Key Words p14

Exercise A Track 6 [F-Am]
1. The woman has long dark hair. 2. Shes wearing pants.
3. The floor is very clean. 4. The woman is standing near an elevator.
5. Some recycling bins are in front of the woman.
6. Shes wearing a skirt and jacket.
Exercise B Track 7 [M-Cn]
1. The man is sitting in an office. 2. Theres a cup on the table.
3. Hes wearing a shirt.4. The spoon is under the saucer.
5. Hes speaking on his phone. 6. He is alone.
Mini Test Incorrect Key Words p15 Track 8
1. [F-Au]
(A) Its dark outside.
(B) Two people are sitting on the floor.
(C) There are some large sofas in the room.
(D) The windows are half-closed.
2.

[F-Cn]
(A) Someone is riding a scooter.
(B) The scooter is lying on the road.
(C) An L sign is on the back of the scooter.
(D) Theres a chain around the front wheel.

3.

[M-Am]
(A) Shes using a computer.
(B) Shes holding a piece of paper.
(C) Shes opening a document.
(D) Shes wearing a long jacket.

Incorrect Interpretations p16

False Accounts Track 9 [M-Br]
1. Hes leaning against the wall. 2. Hes about to drink water from
the water fountain. 3. Hes wearing a pair of glasses. 4. Hes looking
at the notices on the board. 5. Hes getting a drink from a vending
machine. 6. Hes holding a glass of water.
Unsupported Assumptions Track 10 [F-Am]
1. Theyre about to catch a plane. 2. There are three suitcases on the
baggage cart. 3. The suitcases are very heavy. 4. The man is pushing
the baggage cart. 5. Theyve just come back from vacation. 6. The boy
is sitting on the baggage cart.
Mini Test Incorrect Interpretations p17 Track 11
1.

[M-Am]
(A) Shes listening to music.
(B) Shes writing on a piece of paper.
(C) Shes typing at a desk.
(D) Shes going to sit down.

2.

[F-Br]
(A) Hes asking for help.
(B) Hes taking the box away.
(C) Hes sitting on a cart.
(D) Hes lifting a large box.

5.

[M-Au]
(A) Theyre waiting for a bus to arrive.
(B) Theyre standing in the rain.
(C) Theyre getting on a bus.
(D) Theyre boarding a train.

3.

[M-Au]
(A) A tennis match is about to start.
(B) The tennis courts are closed.
(C) The ground is very wet.
(D) Theyre building some tennis courts.

6.

[F-Am]
(A) Hes preparing food in a kitchen.
(B) Hes putting the food in the oven.
(C) Hes pouring the water into the sink.
(D) Hes walking to the kitchen.

7.

[M-Cn]
(A) The cars are for sale outside.
(B) The drivers are getting out of the cars.
(C) The cars are stuck in a traffic jam.
(D) The cars are parked in a row.

8.

[F-Au]
(A) Hes waiting in a gym.
(B) Hes exercising on his own.
(C) Hes trying to get up.
(D) Hes training for a competition.

9.

[M-Cn]
(A) Theyre going to catch a plane.
(B) Theres a notice in the way.
(C) Theyre going into the elevator.
(D) The educator is walking inside.

Steps to Success p18

Practice 1 Track 12 [F-Am]
(A) Theyre playing a game indoors.
(B) Theyre sitting in a coffee shop.
(C) Theyre having a meeting.
(D) Theyre discussing the seating arrangements.
Practice 2 Track 13 [M-Cn]
(A) Both women are wearing glasses.
(B) The customer is making a purchase.
(C) Theres a lock on the wall.
(D) The women are looking at a book.
Practice 3 Track 14 [F-Au]
(A) Hes sitting in a restaurant.
(B) Hes ordering a meal.
(C) Hes holding his glasses.
(D) Hes drinking tea.
Practice 4 Track 15 [M-Am]
(A) The tennis players are having a competition.
(B) A man is hiding a tennis ball.
(C) The people are picking up the balls.
(D) Theyre playing tennis indoors.
Practice 5 Track 16 [F-Cn]
(A) The woman is washing her hair.
(B) The customer is having her hair dried.
(C) Theyre watching television.
(D) Theres a poster on the mirror.

Review Test p25 Track 17

1.

[M-Am]
(A) Hes filling the car with gas.
(B) Hes loading the truck.
(C) Hes putting something in the trunk.
(D) Hes going to change the tire.

2.

[F-Br]
(A) Theres some fruit on a plate.
(B) The food is on the floor.
(C) People are sitting on the sofa.
(D) Theres a saucepan on the table.

3.

[M-Am]
(A) The man is standing on a chair.
(B) The man is fixing the lights.
(C) The people are sitting outside.
(D) The chairs are facing the poster.

4.

[F-Br]
(A) Shes sitting on the counter.
(B) Shes working at a computer.
(C) Shes looking at the picture on the wall.
(D) Shes talking on the phone.

10. [F-Cn]
(A) The pillows are on the floor.
(B) The woman is making the bed.
(C) Theres a picture above the bed.
(D) Someones sleeping in the bed.

PART 2 Question-Response
Try It Out p31 Track 18
1.

[M-Br]
[F-Cn]

2.

[F-Am] I need more time to finish this work.

[M-Au] (A) When did you finish?

(B) I like to work, too.

(C) You can have two more days.

3.

[M-Cn] Where are you going?

[F-Am] (A) To see the General Manager.

(B) Im going there as well.

(C) Yes, I think so.

4.

[F-Au] Do you know when the new printer will arrive?

[M-Am] (A) I think its blue.

(B) No, this printer is OK.

(C) It should be any day now.

5.

[M-Cn] When did you get back from New York?

[F-Br] (A) My back hurts, too.

(B) At midnight last night.

(C) Im coming back for the trade show.

6.

[F-Am] Would you like to sit down?

[M-Br] (A) I like this town a lot.

(B) Thats very kind of you.

(C) Because Im not tired.

What are you doing in the morning?

(A) Yes, its a lovely morning.
(B) I have a meeting at ten.
(C) I think thats a good idea.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

7.

[M-Au] How much is a return ticket?

[F-Am] (A) Twenty five dollars.

(B) Yes, thank you very much.

(C) Ill return it soon.

2.

[F-Au] Whats the matter with Sanjay?

[M-Cn] (A) He has a headache.

(B) He made it yesterday.

(C) Yes, he did.

8.

[F-Cn] I havent seen you in the office recently.

[M-Am] (A) Itll be ready soon.

(B) Hes here somewhere.

(C) Ive been sick.

3.

[M-Am] What drink do you want?

[F-Br] (A) Is that what you think?

(B) A coffee would be great.

(C) No, I wont.

9.

[M-Am] How often do you visit our London branch?

[F-Am] (A) Around once a month.

(B) Its a great place to visit.

(C) Id love to, thank you.

4.

[F-Am] What will you do with your old laptop?

[M-Br] (A) Ill try to sell it.

(B) Its not that fair.

(C) Yes, I think I will.

10. [F-Br] Who just called you?

[M-Cn] (A) Yes, it is cold.

(B) I answered the phone.

(C) That was my boss.

5.

[M-Au] What would you like to discuss?

[F-Am] (A) I went to the talk on retirement.

(B) Yes, Id like that very much.

(C) Last months sales figures.

11. [M-Cn] Are you going to buy another computer?

[F-Cn] (A) I spoke to the producer.

(B) I might get one tomorrow.

(C) It belongs to my brother.

6.

[F-Cn] What did you put in that desk?

[M-Am] (A) I cant find it anywhere.

(B) A couple of folders.

(C) The desk is ideal, thank you.

12. [F-Au]
[M-Br]

Mini Test Questions with What p34 Track 20

Whose suitcase is that?

(A) Its not my hat.
(B) I need a new shoelace.
(C) It could be Peters.

13. [M-Cn] Arent you feeling tired?

[F-Am] (A) No, its healing OK.

(B) A little, yes.

(C) I agree completely.
14. [F-Au] Do you want to stay here or should we leave now?
[M-Am] (A) Id like to go.

(B) Yes, I paid already.

(C) I think its on New Years Eve.
15. [M-Cn] Why did you work late last night?
[F-Br] (A) We need to wait.

(B) Youre quite right.

(C) I had to finish a report.
16. [F-Am] Which bus should I take to the train station?
[M-Cn] (A) Thank you for the donation.

(B) The number five goes straight there.

(C) Im in a rush, too.
17. [M-Am] Nicole wasnt at the opening meeting, was she?
[F-Am] (A) No, its not open.

(B) The seating was perfect.

(C) I didnt see her there.
18. [M-Br]
[F-Au]

Didnt Gary ask you to the party?

(A) He did the final task.
(B) It was only partly true.
(C) Yes, but I didnt want to go.

Improve Your Performance

Questions with What
Exercise C p34 Track 19
1. [M-Am] What was the companys headquarters like?
[F-Cn] (A) I went there on my own.

(B) It was bigger than I thought.

(C) Yes, its their main office.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

1.

[M-Cn] What time do you have lunch?

[F-Au] (A) Thats a good idea.

(B) Sorry, I dont have the time.

(C) Around one, usually.

2.

[F-Br]
[M-Au]

3.

[M-Br] What are you watching on TV?

[F-Am] (A) Its a new watch.

(B) An old movie.

(C) Is that the tree?

4.

[F-Am] What do you want to eat?

[M-Cn] (A) A window seat would be fine.

(B) We should meet soon.

(C) Just a salad.

5.

[M-Am] Whats the plan for today?

[F-Cn] (A) Im not sure.

(B) The plane will be late.

(C) No, Id like to pay.

6.

[F-Au] What happened to your car?

[M-Am] (A) Yes, its my car.

(B) I had an accident.

(C) Its not very far.

7.

[M-Cn] What will the transportation cost?

[F-Br] (A) Its on the coast.

(B) No, its not lost.

(C) It wont be cheap.

8.

[F-Am] What does the Director think?

[M-Br] (A) I asked for a drink.

(B) She didnt say.

(C) I think so.

What did the clients think of your presentation?

(A) They loved it.
(B) Its a wonderful gift.
(C) Yes, they did.

Questions with When or Where

Exercise C p35 Track 21
1. [M-Am] Where is my black pen?
[F-Am] (A) Thank you very much.

(B) No, this ones blue.

(C) Its in your bag.

8.

[F-Br] Where will we stay during the conference?

[M-Cn] (A) I dont know the way.

(B) At a nearby hotel.

(C) Well be there for three days.

Questions with Who, Whose, Why, or Which

Exercise C p36 Track 23
1. [M-Au] Which way is Gate 34, please?
[F-Am] (A) Turn left and go straight.

(B) Yes, thats what they say.

(C) Its on its way.

2.

[F-Au]
[M-Br]

3.

[M-Am] Where will the interview take place?

[F-Cn] (A) At the main office.

(B) Its my first interview.

(C) Yes, thats the place.

2.

[F-Cn]
[M-Br]

4.

[F-Br] When does the demonstration begin?

[M-Am] (A) Its a good presentation.

(B) Right after lunch.

(C) I dont think we have time.

3.

[M-Am] Who forgot to sign these letters?

[F-Br] (A) The signs are good.

(B) I guess that was me.

(C) I dont wear sweaters.

5.

[M-Br]
[F-Au]

4.

[F-Au] Whose idea was it to expand the business?

[M-Am] (A) There was only room to stand.

(B) The Managing Director was responsible.

(C) That would be ideal.

6.

[F-Am] Where did you get your suit?

[M-Cn] (A) No, theres no dispute.

(B) Actually, I cant remember.

(C) It cost around $200.

5.

[M-Br] Who has the key to the closet?

[F-Am] (A) We dont have it in stock.

(B) Stacey has it in her desk.

(C) I have the deposit here.

6.

[F-Br] Why didnt Richard stay in London?

[M-Am] (A) He missed his family in New York.

(B) He wanted to say so right away.

(C) In order to work from home.

When will you call?

(A) Sorry, I went to City Hall.
(B) This evening, around five.
(C) Yes, Im sure I will.

When can you hand in the report?

(A) Youll have it on Monday.
(B) Sorry its rather short.
(C) I can handle it.

Mini Test Questions with When or Where p35 Track 22

1.

[M-Au] Where can I get a taxi?

[F-Am] (A) Sure, go ahead.

(B) Try outside of the hotel.

(C) The tax is very expensive.

2.

[F-Cn] When does the movie start?

[M-Am] (A) Yes, I like art.

(B) No, were not moving.

(C) I think its at eight.

3.

[M-Am] Where was this machine made?

[F-Cn] (A) In Germany, I guess.

(B) Over a year ago.

(C) I dont know who paid.

4.

[F-Am] When are they going to place the order?

[M-Au] (A) First thing tomorrow morning.

(B) I dont like taking orders.

(C) They didnt break it.

5.

[M-Cn] Where did you go after work last night?

[F-Au] (A) Im afraid of heights.

(B) I went straight home.

(C) No, I stopped work at five.

6.

[F-Am] When was the company founded?

[M-Am] (A) Not for a long time.

(B) No, I couldnt find it.

(C) In 2008, by my father.

7.

[M-Br] When did you make the booking?

[F-Am] (A) As soon as you asked me.

(B) Im not looking any more.

(C) I just read that book.

Why dont we leave early tonight?

(A) That sounds right.
(B) No, I dont want to be late.
(C) We cant until we finish this work.

Mini Test Questions with Who, Whose, Why, or Which p36

Track 24
1.

[M-Cn] Who works in that office?

[F-Au] (A) Its a short walk.

(B) Thats Susans office.

(C) Yes, I do.

2.

[F-Am] Why werent you at your desk this morning?

[M-Au] (A) I went to see a client.

(B) Thats my desk.

(C) I had no warning.

3.

[M-Am] Which movie did you see?

[F-Am] (A) It was at eight oclock.

(B) I liked it a lot.

(C) I cant remember the name.

4.

[F-Am] Whose instruction manual is this?

[M-Br] (A) I read the annual report.

(B) Its Janets, I think.

(C) They got a tax deduction.

5.

[M-Au]
[F-Cn]

6.

[F-Au] Who left the window open?

[M-Cn] (A) We dont close until five.

(B) I think Chris forgot to close it.

(C) I closed it last night.

Why wont the coffee machine work?

(A) It needs more water.
(B) Not for me, thanks.
(C) I made the copies already.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

7.

[M-Am] Which pen is yours?

[F-Br] (A) Now and then, yes.

(B) Thats right, it is.

(C) The blue one.

6.

[F-Am] How often do you run training courses?

[M-Cn] (A) The training is very hard.

(B) Around once a month.

(C) Yes, of course we do.

8.

[F-Cn] Whos doing the health and safety training?

[M-Am] (A) Jason and Fiona are.

(B) Shes always complaining.

(C) Its not very safe.

7.

[M-Am] How did they solve the problem?

[F-Au] (A) It didnt involve me.

(B) Im not sure what they did.

(C) Yes, they succeeded in the end.

8.

[F-Br]
[M-Au]

Questions with How

Exercise C p37 Track 25
1. [M-Br] How old is Tims car?
[F-Am] (A) Its not so far.

(B) Its brand new, I think.

(C) I dont feel cold.

How do you know Brian?

(A) Hes still sick, Im afraid.
(B) Yes, very well indeed.
(C) We work together.

Yes/No Questions

2.

[F-Am] How can I help you?

[M-Cn] (A) Yes, you can.

(B) Id like a catalogue, please.

(C) Its about ten minutes away.

Exercise C p39 Track 27

1. [M-Am] Will the flight be on time?
[F-Am] (A) Yes, I hope so.

(B) No, its too tight.

(C) Its a quarter after four.

3.

[M-Cn] How many ink cartridges do you need?

[F-Au] (A) Just one is fine.

(B) I can read very well.

(C) I think theres a blockage.

2.

[F-Am] Have you booked a room yet?

[M-Br] (A) Yes, lets do that.

(B) Ill do it tomorrow.

(C) I looked last night.

4.

[F-Br] How much time will it take?

[M-Am] (A) Oh, Id love a steak.

(B) Its seven oclock.

(C) No more than three days.

3.

[M-Cn] Do you want something to eat?

[F-Br] (A) Im not hungry right now.

(B) Yes, lets meet.

(C) This is a good sandwich.

5.

[M-Au] How did you hear about the job?

[F-Am] (A) My hearing is fine.

(B) I saw an ad in the paper.

(C) Im not afraid of hard work.

4.

[F-Au] Would you like to use the bathroom?

[M-Am] (A) Is this your classroom?

(B) I heard the news.

(C) No thanks. Im fine.

6.

[F-Cn]
[M-Au]

5.

[M-Am] May I take your coat?

[F-Am] (A) Thats very kind of you.

(B) Its not what I wrote.

(C) No, my throat is very sore.

6.

[F-Am] Can you book a table for five?

[M-Am] (A) They werent able to.

(B) Sure. No problem.

(C) Yes, you can book one right now.

How do we get to the South Exit from here?

(A) That subway train will take you straight there.
(B) The data just doesnt exist.
(C) Yes, you can get one here.

Mini Test Questions with How p37 Track 26

1.

[M-Cn] How long will the meeting last?

[F-Am] (A) Yes, this is the last one.

(B) It should finish by three.

(C) It was a long discussion.

2.

[F-Au] How many people came to the party?

[M-Am] (A) Almost everyone I invited.

(B) It was a great party.

(C) There were many people to blame.

1.

[M-Cn] Are you going to see the doctor?

[F-Am] (A) Sorry youre not feeling well.

(B) Yes, Ill pay the fee soon.

(C) My appointment is at four.

3.

[M-Am] How about a cup of coffee?

[F-Cn] (A) Im not sure how.

(B) Actually, Id prefer green tea.

(C) Sorry, Ill clean up right away.

2.

[F-Br]
[M-Au]

4.

[F-Am] How was the presentation?

[M-Br] (A) It was a lovely present.

(B) I think it was interesting.

(C) About two hours including questions.

3.

[M-Am] Do you have Simons phone number?

[F-Cn] (A) I wrote it down somewhere.

(B) I wish Id known.

(C) He works in Personnel.

5.

[M-Au]
[F-Cn]

4.

[F-Am] Is your company very big?

[M-Br] (A) We have branches all over the world.

(B) It takes around an hour.

(C) The head office is in New York.

How can I contact you while youre away?

(A) Send me an e-mail.
(B) Yes, Ill be gone for a week.
(C) The contract is already signed.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Mini Test Yes/No Questions p39 Track 28

Did you come by car?

(A) I took the train.
(B) Its not so far.
(C) Id love to come.

5.

[M-Am] Can you take a message?

[F-Au] (A) Id love a massage.

(B) Yes, theres one from Charles.

(C) Ill get a pen.

4.

[F-Am] Are you free in the morning or in the afternoon?

[M-Br] (A) Im available until midday.

(B) No, its expensive at any time.

(C) Yes, there are.

6.

[F-Cn] Has she worked here long?

[M-Am] (A) No, she was wrong.

(B) It took an hour.

(C) Over ten years, I think.

5.

[M-Cn] Do you want a window seat or an aisle seat?

[F-Br] (A) The files on the seat.

(B) Either is OK.

(C) This seats fine.

7.

[M-Br] Could you close the door, please?

[F-Am] (A) It closes at six.

(B) No, I dont like cheese.

(C) Sure. Ill do it right away.

6.

[F-Cn]
[M-Au]

8.

[F-Au] Were you waiting for me?

[M-Am] (A) The waiters over there.

(B) Ive been here half an hour.

(C) Yes, lets wait here.

7.

[M-Am] Did you choose the large office or the office with a window?
[F-Br] (A) It was a hard choice.

(B) The one with a view.

(C) That would be great.

8.

[F-Am] Should we print this in black and white or color?

[M-Cn] (A) The printer is too old.

(B) Its very colorful.

(C) Lets ask Susan what she thinks.

Choice Questions
Exercise C p40 Track 29

Is your presentation in the morning or in the afternoon?

(A) Its the last session of the day.
(B) The afternoon is better.
(C) Unfortunately, it is.

1.

[M-Au]
[F-Br]

2.

[F-Am] Is the contract in the blue file or the red one?

[M-Cn] (A) As a matter of fact, they are.

(B) Yes, I read them both.

(C) Its in the blue one.

Exercise C p41 Track 31

1. [M-Am] You havent bought another printer, have you?
[F-Am] (A) Yes, I got this last week.

(B) Thats what I thought.

(C) Ill print it again for you.

3.

[M-Am] Would you like to stay in or eat out?

[F-Am] (A) Are you sure we can afford it?

(B) Yes, Id like that.

(C) Lets go to a restaurant.

2.

[F-Cn]
[M-Br]

The product launch was a great success, wasnt it?

(A) Thanks for the request.
(B) We had a great lunch.
(C) It certainly was.

4.

[F-Au] Do you want a room with a bath or one with a shower?

[M-Am] (A) Id prefer a bath, thank you.

(B) The flowers are nice.

(C) That sounds wonderful.

3.

[M-Au]
[F-Cn]

Train fares didnt go up again last week, did they?

(A) Unfortunately, they did.
(B) Thats not fair.
(C) Yes, you can go by train.

5.

[M-Cn] Will you make the reservation or should I?

[F-Am] (A) I have reservations, too.

(B) Can you do it?

(C) Its easy to make.

4.

[F-Am] Youll finish this work today, wont you?

[M-Am] (A) Yes, there were.

(B) I hope I can get it all done.

(C) The clerk will be ready.

6.

[F-Br] Has Brad gone to Washington or New York?

[M-Am] (A) Either, I think.

(B) Im not sure.

(C) Yes, he has.

5.

[M-Br]
[F-Au]

6.

[F-Am] You wont tell the boss I was late, will you?
[M-Au] (A) Not this time.

(B) The boss has arrived now.

(C) I hope to sell it later.

Can we pay by check or do you prefer cash?

(A) Cash if possible, thank you.
(B) Its better to check.
(C) Yes, that would be fine.

Mini Test Choice Questions p40 Track 30

Tag Questions

Jim is a good worker, isnt he?

(A) He supports the merger.
(B) He cant walk so well.
(C) He sure is.

1.

[M-Br]
[F-Au]

2.

[F-Am] Is Vernon going with you to the meeting or is Ashley?

[M-Cn] (A) Yes, Im meeting Vernon.

(B) No, hes not.

(C) Im going alone.

1.

[M-Cn] The Personnel Managers on vacation, isnt he?

[F-Am] (A) Yes, hell be back next Monday.

(B) He said he had a great time.

(C) Is he at the station already?

3.

[M-Au]
[F-Cn]

2.

[F-Br] Youve seen the new company brochures, havent you?

[M-Am] (A) Yes, theyre really good.

(B) I didnt know that.

(C) Im a little unsure.

Would you like milk or sugar in your coffee?

(A) Both, thank you.
(B) Yes, Id like that.
(C) No, not at all.

Mini Test Tag Questions p41 Track 32

Will you be away for one week or two?

(A) Yes, we will.
(B) Two of us are going.
(C) Ill be there for seven days.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

3.

[M-Cn] You dont want to get a new phone, do you?

[F-Au] (A) No, my home is very comfortable.

(B) Well, this ones a little old.

(C) I didnt think you would.

2.

[F-Cn] Shouldnt we say were going to be late?

[M-Am] (A) The survey is great.

(B) Its already on the plate.

(C) Yes, Ill call Anthony now.

4. [F-Am] You and Elizabeth work in the same department,

dont you?
[M-Br] (A) I usually walk there.

(B) Its a very small compartment.

(C) Yes, were in Manufacturing.

3.

[M-Cn] Cant you drive any faster?

[F-Br] (A) I passed my test six years ago.

(B) Sorry, but the speed limit is 55.

(C) Thatll be the principals car.

4.

[F-Au]
[M-Br]

5.

[M-Am] Havent you received my rsum yet?

[F-Am] (A) Ill send it right away.

(B) We got it this morning.

(C) Good luck with the application.

6.

[F-Br] Isnt this party fun?

[M-Cn] (A) Mines a little overdone.

(B) That sounds wonderful.

(C) Yes, Im really enjoying myself.

7.

[F-Am] Didnt you win first prize last year, as well?

[M-Au] (A) This competition is held every year.

(B) Thats not what Id advise.

(C) No, this is the first time.

8.

[F-Cn] Wont you join me for dinner?

[M-Am] (A) I enjoyed it a lot.

(B) Thanks, Id love to.

(C) No, Im a beginner.

5.

[M-Am] You havent seen my watch anywhere, have you?

[F-Cn] (A) Is it new?

(B) Im afraid not.

(C) Anywhere is fine

6.

[F-Br] They offered you the job, didnt they?

[M-Am] (A) Yes, they all have jobs.

(B) Im still waiting.

(C) Thats a very kind offer.

7.

[M-Au] Kennys from England, isnt he?

[F-Am] (A) I think he is.

(B) Hell be back next week.

(C) Yes, Id like a refund.

8.

[F-Au] You wrote that ad in the paper, didnt you?

[M-Cn] (A) Theres no more paper.

(B) Yes, that was me.

(C) I didnt get your note.

Negative Questions
Exercise C p42 Track 33
1. [M-Am] Doesnt the scanner work anymore?
[F-Br] (A) I scanned the documents yesterday.

(B) No, it broke last week.

(C) There are no more scans.
2.

[F-Cn] Werent you going to meet Jen this afternoon?

[M-Am] (A) She called and canceled.

(B) Theres a good view of the moon.

(C) Shes sitting in the conference room.

3.

[M-Cn] Hasnt the accountant finished yet?

[F-Am] (A) The announcement was made.

(B) Hes still working on the figures.

(C) You can count on me.

4.

[F-Am] Isnt the President a great speaker?

[M-Au] (A) Yes, hes getting weaker.

(B) I spoke to him yesterday.

(C) Hes very good at communicating.

5.

[M-Br]
[F-Au]

6.

[F-Am] Shouldnt you put on a coat?

[M-Am] (A) Id prefer to wear a coat.

(B) Thats not what I wrote.

(C) Its not that cold outside.

Didnt I ask you to get some more ink?

(A) I didnt want to think.
(B) We dont need any.
(C) Theres a glass by the sink.

Mini Test Negative Questions p42 Track 34

1.

[M-Au] Arent you looking forward to the conference?

[F-Am] (A) Yes, we need to go forward.

(B) Its always the same every year.

(C) Sorry, I didnt see you there.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Didnt Lisa say we could go home early?

(A) She didnt say anything to me.
(B) Yes, its an old phone.
(C) Lisa went home at six.

Embedded Questions
Exercise C p43 Track 35
1. [M-Br] Do you know where the bank is?
[F-Am] (A) Im afraid its a long way from here.

(B) Who can I thank?

(C) It opens at nine.
2.

[F-Au] Did you decide where were meeting?

[M-Am] (A) Yes, in Room 7.

(B) At five oclock.

(C) I havent chosen a restaurant yet.

3.

[M-Cn] Does anyone know where my keys are?

[F-Br] (A) Oh, yes please.

(B) Have you looked on your desk?

(C) Theres one on your knees.

4.

[F-Am] Will you let me know when my order is shipped?

[M-Au] (A) Yes, its a very fast ship.

(B) Shipping is free.

(C) Ill send you a fax.

5.

[M-Am] Are you sure this address is correct?

[F-Cn] (A) Theres nothing to collect.

(B) I can check it for you, if youd like.

(C) Youre under a lot of stress.

6.

[F-Am] Can you tell me when the taxi is here?

[M-Br] (A) I think its arriving now.

(B) We already paid the tax.

(C) Yes, well take a taxi.

Mini Test Embedded Questions p43 Track 36

1.

[M-Am] Did anyone tell you how the news got out?
[F-Au] (A) Yes, they are nice shoes.

(B) When did you hear that?

(C) No, what happened?

2.

[F-Br] Do you know whose cup this is?

[M-Cn] (A) Thanks for cleaning up.

(B) No, its not mine.

(C) Yes, you can use it if you want.

3.

[M-Au] Did you decide what color to paint the walls?

[F-Am] (A) That office is Pauls.

(B) I think blue, probably.

(C) Yes, theyre very colorful.

4.

[F-Cn] Do you know if theyre taking the train?

[M-Am] (A) Im very glad you came.

(B) Its quicker by train.

(C) Yes, theyre at the station now.

5.

[M-Cn] Did anyone show you how to use the fax machine?
[F-Am] (A) Not everyone can use it.

(B) Id like to send a fax right away.

(C) Nobodys shown me yet.

6.

[F-Cn] Can you tell me where Mr. Chen is?

[M-Am] (A) Hes in his office.

(B) Yes, I think he is.

(C) He must be forty years old.

7.

[M-Am] Are you sure this is your best price?

[F-Am] (A) We cant go any lower.

(B) Thats very nice of you.

(C) You are a great guest.

8.

[F-Br] Did you hear if there will be any job cuts?

[M-Cn] (A) Ill apply tomorrow.

(B) Over two thousand staff will go.

(C) Luckily I didnt hurt myself.

Statements
Exercise C p45 Track 37
1.

[M-Am] Its raining outside.

[F-Br] (A) I cant decide.

(B) Lets wait until it stops.

(C) No, she came in already.

2.

[F-Am] The post office is closed.

[M-Br] (A) At five oclock.

(B) No, our main office is open.

(C) Youll have to go tomorrow.

3.

[M-Am] My headache is getting worse.

[F-Au] (A) Heres your purse.

(B) Have you taken any medication?

(C) Im a little better now, thanks.

4.

[F-Br] The train was late this morning.

[M-Am] (A) How long did you have to wait?

(B) No, I ate breakfast already, thanks.

(C) Yes, itll be here at nine.

5.

[M-Br]
[F-Cn]

Timothy is preparing the business plan.

(A) Yes, I think he can.
(B) Yes, we need to plan our Christmas vacation.
(C) Why dont you do it?

6.



7.



8.

[F-Am] You need to wear a suit.

[M-Au] (A) I think it suits me.

(B) Lets share the cost.

(C) OK, Ill get one.
[M-Cn] Todays training is in Room 14.
[F-Br] (A) Yes, I think it was.

(B) Thanks for letting me know.

(C) Its always raining.
[F-Au] This months income is low.
[M-Am] (A) Id like to become a cashier.

(B) Yes, the temperature is lower.

(C) Maybe next month will be better.

9.

[M-Cn] The bus leaves from Harvard Square.

[F-Am] (A) Its the nineteenth today.

(B) Theres a boat in the bay.

(C) Lets hurry or well miss it.

10. [F-Cn]
[M-Au]

Im very interested in this opportunity.

(A) Thats good to hear.
(B) The community is very strong.
(C) It was a great chance.

Mini Test Statements p45 Track 38

1.

[M-Br] That lecture was very interesting.

[F-Am] (A) It was at the leisure center.

(B) Im not sure I agree.

(C) It lasted two hours.

2.

[F-Am] The printer is out of ink.

[M-Cn] (A) Oh, no. Not again!

(B) He wants another drink?

(C) Ill get more paper.

3.

[M-Am] Were leaving in thirty minutes.

[F-Au] (A) It was only half an hour.

(B) Im not thirsty, thanks

(C) Ill be ready.

4.

[F-Br] Id like a seat near the door, please.

[M-Cn] (A) Please dont sit on the floor.

(B) That shouldnt be a problem.

(C) Well meet at four.

5.

[M-Au]
[F-Cn]

6.

[F-Am] The trip went very well.

[M-Br] (A) I love traveling by ship.

(B) I feel much better now, thank you.

(C) Im pleased to hear that.

7.

[M-Cn] The contract says we cannot cancel.

[F-Am] (A) I lost contact weeks ago.

(B) Are you sure there isnt a way?

(C) Yes, I canceled the order.

8.

[F-Au] Please hold and Ill connect your call.

[M-Am] (A) Theres nothing to collect.

(B) OK, Ill wait.

(C) Sorry, my hands are full.

Tony lost his car keys.

(A) Hell have to find them quickly.
(B) He arrived by car.
(C) Hes always getting lost.

Mini Test Words with Multiple Meanings p46 Track 39

1.

[M-Br]
[F-Cn]

Have you read the book I gave you?

(A) I booked it last week.
(B) No, I havent had time.
(C) Thank you very much.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

2.

[F-Am] Did anyone come to fix the fire alarm yet?

[M-Au] (A) Lets fix a time to test it.

(B) Do we want a fire alarm?

(C) They should be here tomorrow morning.

3.

[M-Cn] The accountancy exam was very hard.

[F-Br] (A) Nobody could use it.

(B) Only five people passed.

(C) I couldnt move it at all.

4.

8.

[F-Au] We need to repay the loan immediately.

[M-Am] (A) I didnt know we could play.

(B) Cant we delay payment?

(C) Well, its not unknown.

Mini Test Homophones p48 Track 41

[F-Am] Dont you think its hot in here?

[M-Am] (A) No, its not too spicy.

(B) Ill open a window.

(C) The weather should be good tomorrow as well.

1.



2.

[M-Br] I never knew you liked classical music.

[F-Cn] (A) Yes, its very new.

(B) I dont believe it.

(C) Its so relaxing to listen to.
[F-Am] Mr. Chang doesnt eat meat.
[M-Au] (A) Then well have sushi.

(B) Why cant he meet us?

(C) Is five oclock OK?

5.

[M-Au] This is the wrong cable for the DVD player.

[F-Am] (A) Doesnt it fit?

(B) I think Im right.

(C) That was wrong of you.

3.

[M-Cn] I rode a horse on vacation.

[F-Br] (A) No, just a bad cough.

(B) This is the road.

(C) Did you fall off?

6.

[F-Br] Does Nigel want to upgrade to first class?

[M-Am] (A) Yes, he was in my class.

(B) The first class is on the twenty-seventh.

(C) How much will it cost?

4.

[F-Cn]
[M-Br]

7.

[M-Am] How was your meal?

[F-Au] (A) It was very good, thanks.

(B) Thats very good of you.

(C) Im not good at cooking.

5.

[M-Au] There isnt any more coffee.

[F-Am] (A) Theyre coming tomorrow, I think.

(B) Are those their drinks on the table?

(C) Ill make some more.

8.

[F-Cn]
[M-Br]

How about a game of tennis?

(A) I dont know how to play.
(B) Can you play that again?
(C) Its a boring play.

6.

[F-Br] Shes away for the whole week.

[M-Cn] (A) I cant see a hole.

(B) Yes, I know.

(C) Shell be finished by Friday.

Mini Test Similar-sounding Words p47 Track 40

7.

[M-Am] The Executive Suite is on the 6th floor.

[F-Am] (A) Thats very sweet of you.

(B) Wheres the elevator?

(C) Ill just take three, thanks.

8.

[F-Am] Please put the boxes on the first stair.

[M-Au] (A) OK, no problem.

(B) Yes, thanks a lot.

(C) I dont want to stare.

1.

[M-Cn] How about a cup of coffee before we leave?

[F-Am] (A) Ive already made copies.

(B) I dont believe you.

(C) That sounds good.

2.

[F-Br] Im starting a new project soon.

[M-Am] (A) No, I checked everything.

(B) I hope it goes well for you.

(C) When will you collect it?

3.

[M-Au] Wheres the no-smoking sign?

[F-Am] (A) On the wall over there.

(B) I like the design a lot.

(C) Its not mine.

4.

[F-Cn]
[M-Br]

5.

[M-Am] Are you ready for more cake?

[F-Au] (A) Yes, Id love some.

(B) Can I take the call later?

(C) I read it before.

6.

[F-Am] All the figures are in this chart.

[M-Cn] (A) Well depart at five.

(B) I dont understand modern art.

(C) Can I have a closer look?

7.

[M-Am] Did you get the grant you applied for?

[F-Br] (A) No, I cant find it.

(B) Yes, fortunately I did.

(C) Yes, lets decide.

10

Doesnt Sue work in Personnel?

(A) Shes gone to the hotel.
(B) She likes to sell.
(C) Yes, I think she does.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Is your desk made of real wood?

(A) Yes, I really would.
(B) Its solid oak, actually.
(C) Please take a seat.

Steps to Success p49

Practice 1
Warm-up Track 42
[F-Am] Would you like to meet on Tuesday the 25th or Friday
the 28th?
Practice Track 43
[M-Am] Why did William leave early?
[F-Br]  (A) He lives nearby.

(B) Yes, he quit last week.

(C) He didnt say.
Practice 2
Warm-up Track 44
[M-Am] Do you always have lunch at one?
Practice Track 45
[F-Au] How is the new sales manager?
[M-Cn] (A) Sales are good this month.

(B) Hes very enthusiastic.

(C) Yes, he is quite old, actually.
Practice 3
Warm-up Track 46
[F-Am] What does your brother do?

Practice Track 47
[F-Br] When did Julie give you the message?
[M-Au] (A) No, she didnt.

(B) Just after lunch.

(C) We got married last year.
Practice 4
Warm-up Track 48
[F-Am] Can you come see me later today?
Practice Track 49
[M-Cn] Would you like coffee or tea with your sandwich?
[F-Au] (A) That would be lovely.

(B) Can I have a cold drink?

(C) Just one sandwich is fine.
Practice 5
Warm-up Track 50
[M-Am] I dont want to miss my train.
Practice Track 51
[F-Cn] Were meeting at eight.
[M-Br] (A) OK. I wont be late.

(B) Is someone at the gate?

(C) No, Im not eating anything.

Review Test p56 Track 52

1.

[M-Am] When are you leaving for Paris?

[F-Br] (A) Ive been living there for three years.

(B) At nine tomorrow morning.

(C) I have to go there on business.

2.

[F-Am] Would you like milk or sugar with your tea?

[M-Au] (A) Can I have both?

(B) No, I dont drink milk.

(C) Its on the table over there.

3.

[M-Br]
[F-Cn]

4.

[F-Au] Do you know why they canceled the order?

[M-Am] (A) I can handle it.

(B) They ordered a sample.

(C) They didnt give a reason.

5.

[M-Au] Where did you go to college?

[F-Am] (A) I majored in Math.

(B) I was at Colorado State University.

(C) Yes, I think I would like that.

6.

[F-Cn]
[M-Br]

7.

[M-Am] How about getting take-out?

[F-Am] (A) Ill take it out soon.

(B) Thats a great idea.

(C) Didnt you get one once?

8.

[F-Au] What do you think of my new office?

[M-Cn] (A) Its bigger than your old one.

(B) Sorry, that was thoughtless of me.

(C) Yes, I agree with you.

Johns computer isnt working.

(A) He should call technical services.
(B) Cant he find a job?
(C) Lots of commuters are underemployed.

It looks like it might snow.

(A) No, I have to go now.
(B) So Ill see you tonight?
(C) I hope it doesnt.

9. [M-Br] Wheres the bus station, please?

[F-Am] (A) Theres been a cancellation.

(B) Its across from the park.

(C) I came by car.
10. [F-Br] Who called you just now?
[M-Am] (A) I think Glen owned it.

(B) Id like to know how.

(C) That was my assistant.

11. [M-Cn] Do you accept credit cards?

[F-Au] (A) Yes, of course.

(B) I bought my car.

(C) I dont know how to play.
12. [F-Am] Whose idea was that?
[M-Au] (A) Thats my hat.

(B) I have a good idea.

(C) It wasnt mine.
13. [M-Am] Youre a little tired, arent you?
[F-Am] (A) Yes, its very big.

(B) A little, yes.

(C) It was acquired last month.
14. [F-Am] What will you wear for the dinner?
[M-Br] (A) Lets have seafood.

(B) I dont know where it is.

(C) A suit and tie, I think.
15. [M-Au] Where can I write my name?
[F-Cn] (A) Whats wrong?

(B) Youre quite right.

(C) Put it at the bottom.

16. [F-Am] Are you sure the director wants to see me?
[M-Br] (A) Thats what he said.

(B) It was a great movie.

(C) He really likes the sea.
17. [M-Au] You werent here yesterday, were you?
[F-Am] (A) No, its not here.

(B) I was at the Singapore office.

(C) It was last week, I think.
18. [F-Cn] Didnt they give you any training?
[M-Am] (A) Theres only one remaining.

(B) I had a few classes.

(C) I dont think they will.
19. [M-Cn] How much was the hotel?
[F-Am] (A) It was fine.

(B) Ill go there tonight.

(C) I cant remember.
20. [F-Br] Cant you ask someone for directions?
[M-Cn] (A) I have no objections.

(B) Ill look at my map.

(C) Thanks for asking.
21. [M-Au]
[F-Cn]

So, how was New Jersey?

(A) The trip went well, thanks.
(B) I think the color suits me.
(C) I need to check.

22. [F-Am] Todays the seventeenth, right?

[M-Br] (A) Its the first house on the left.

(B) Thats too many.

(C) Yes, thats right.
23. [M-Am] How long did you spend in London?
[F-Am] (A) I was there a week.

(B) Its very expensive.

(C) It wont be long now.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

11

24. [F-Au] Do you want to sit in the front or in the back?

[M-Am] (A) Yes, lets go back.

(B) Id like that.

(C) Id prefer to be in the front.
25. [M-Cn] Arent you taking the train?
[F-Br] (A) I dont like champagne.

(B) A little, yes.

(C) No, Ill drive there.
26. [F-Am] This computers the fastest.
[M-Au] (A) I cant run that fast.

(B) I dont like to commute.

(C) OK, Ill use that one.

Questions 10 through 12 refer to the following conversation.

[M-Au] Im glad thats over. Im exhausted. How did your interview go?

Mine was much tougher than I expected.
[F-Br]  Yeah, mine was hard, too. And long. But, it seems like a good
place to work and if they offer me a position Ill certainly take it.
[M-Au] Yes, me too. Anyway, wed better go to the main entrance.
Theres a bus there to take everyone to the station. Its leaving
in ten minutes.

Improve Your Performance

Listening for Main Ideas
Questions about the Speakers p62 Track 55

27. [M-Am] Shouldnt we be preparing the presentation?

[F-Am] (A) We dont need to take a present.

(B) Sorry, I forgot.

(C) Im not sharing.

1. [F-Br] Can you sit in your seat, please, sir? The plane is going to
take off soon.
[M-Cn] Im sorry. Where can I put this bag?
[F-Br] Please put it under the seat in front of you.
[M-Cn] OK. Thanks.

28. [F-Au] Which pen should I use?

[M-Cn] (A) Try the black one.

(B) Youve got nothing to lose.

(C) Just say when.

2. [F-Cn] Where should I put all these books?

[M-Au] Theyre all new for this season. I want them in
the window.
[F-Cn] OK, Ill do it now.

29. [M-Au] Youve finished that book, havent you?

[F-Am] (A) No, its not booked.

(B) There are a few pages left.

(C) I didnt see it there.

3. [M-Br] OK, so what seems to be the problem?

[F-Am] I have a terrible cough and a sore throat. Its been almost a
week now, and its not getting any better.
[M-Br] I see. Let me have a look down your throat. Say Ahh.
[F-Am] Ahh.

30. [F-Cn] How much time do we have?

[M-Am] (A) An hour at most.

(B) Yes, quite a lot.

(C) We didnt take a long time.

Part 3 Short Conversations

Try It Out p58 Track 53
Questions 1 through 3 refer to the following conversation.
[F-Cn]  Oh, Mr. Perry. Before you go into your office. Mr. Watson
called while you were at lunch.
[M-Br] Oh, really? I wasnt expecting a call from him. Hes due to be
here at three, isnt he?
[F-Cn]  Yes, thats why he called. He said he cant make it this
afternoon. He wanted to reschedule for tomorrow, so I booked
him in at ten a.m. I hope thats OK with you.
[M-Br] Yes, thats fine. Thanks for letting me know.
Questions 4 through 6 refer to the following conversation.

4.

[M-Cn] Hello, maam. How can I help you?

[F-Am] Id like twelve red roses, please. The best you have.
[M-Cn] Certainly. Would you like me to wrap them in gift paper?
[F-Am] Yes, please. Theyre a birthday present for my husband.

5. [M-Am] Sorry, but my room hasnt been cleaned today, and the TV
doesnt work.
[F-Au] Oh, dear. Im very sorry to hear that. Whats your
room number?
[M-Am] 247. And the service at breakfast this morning was terrible.

Can I speak to the manager?
[F-Au] Ill get her right away.
6. [M-Cn] Hi. The airport, please.

[F-Br] No problem.
[M-Cn] Can you go as quickly as you can? Im late and I dont
want to miss my flight.
[F-Br] Ill do my best, but the traffic is pretty bad right now.

[F-Au] Oh no! Dont tell me the photocopiers broken again?

[M-Am]  Im afraid so. It just stopped working a minute ago. Its not out
of paper. I checked that already. Im not sure what the problem
is, to be honest.
[F-Au] Typical! My class starts in five minutes. I need to copy this test.
Well, maybe you should call the maintenance department.
[M-Am]  They might be able to fix it.

Questions about the Topic p63 Track 56

Questions 7 through 9 refer to the following conversation.

2. [F-Au] Hows your steak?

[M-Br] Its great. And the potatoes are tasty too. What about your
fish?
[F-Au] Its good, but the vegetables are overcooked.
[M-Br] Oh, thats a shame. Maybe you should tell the waiter?

[F-Am] Good evening. Reception. Can I help you?

[M-Cn] Yes, Id like an early morning call at six-thirty tomorrow, please.

Can you do that for me?
[F-Am] Of course. Room 412, an early morning call at six-thirty. Thats
booked for you. Is there anything else I can help
you with?
[M-Cn] No, thats all, thank you. Good-night.

12

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

1. [M-Au] I thought that was boring, actually. It was way too long.
[F-Am] Hmm. And the acting wasnt very good, was it?
[M-Au] It had a lot of big stars in it, and they say it cost a fortune
to make.
[F-Am] Yes. But the story itself was terrible. I dont think Ill be
getting the DVD!

3. [M-Am] So, you have a board meeting at ten, then lunch

with Dr. Liu.
[F-Cn] OK. Anything after lunch?
[M-Am] Gary from sales wants to see you. How about,
say, two?

[F-Cn] Twos fine. I dont want any appointments after that,

though. I need to finish a report.
4. [F-Au] The elevator stopped working this morning around nine.
Luckily, nobody was inside.
[M-Cn] Well, I suppose well take the stairs. Any idea when it will
be fixed?
[F-Au] I called the maintenance guys hours ago. They should be
here soon.
5. [M-Am] Are you going to Tims on Saturday night?
[F-Br] Yes, Im looking forward to it. Who else is going?
[M-Am] Everyone from work, some of his friends, his neighbors

It starts at eight. You know where he lives, right?
[F-Br] Yes. 42 Greenacre Drive. Ill see you there at eight!

3. [M-Am] Are you going out?

[F-Cn] Yes. I need to return these books. I just remembered Ive
had them for ages.
[M-Am] Youll probably have to pay a fine then.
[F-Cn] I know. I hope its not too expensive.

6. [F-Am] The train to the airport is the quickest. Its direct, too.
[M-Br] But its expensive, and the bus is more convenient. Theres
a stop just outside our hotel.
[F-Am] I dont want to get stuck in traffic with a flight to catch. Lets
take the train.

5. [M-Am] Id like a car for a few days. What do you have?
Small is OK.
[F-Am] Well, we have a compact available. Thats the
most economical.
[M-Am] Thats fine. How much is it for the weekend,

including insurance?
[F-Am] OK. Give me a minute and Ill get you a price.

Questions about Activities p64 Track 57

1. [M-Au] Can I see your passport, please?
[F-Am] Yes. Here it is. And heres my boarding pass, too.
[M-Au] Thank you. Please take a seat in the lounge. The flight is

on time, so you can board in ten minutes.
2. [M-Am] Here we are. 30 Harvard Square. Thatll be

$12.50, please.
[F-Cn] Oh, I only have a twenty. Is that OK?
[M-Am] No problem. Let me see seven dollars and fifty

cents. Here you are.
3. [F-Au] So go along Fifth Avenue and take a right at the
post office.
[M-Cn] Right at the post office. OK.
[F-Au] Then walk straight for two blocks and the bank is on your
left.
[M-Cn] Thats great. Thanks for your help.
4. [F-Am] Jason, can you help me prepare for the presentation in
Room 4?
[M-Am] Sorry, I cant. I have to finish this report.
[F-Am] Cant it wait? I could really use your help moving the

furniture, and I need someone to connect my laptop.
[M-Am] Sorry. I need to e-mail this by four oclock. My best

customer is waiting for it. Maybe Alan can help?
5. [F-Am] Do you know what the problem is?
[M-Br] No, not yet. The engine works fine, and its not
the battery.
[F-Am] I need it soon. I have a meeting at three and its at least a
thirty minute drive from here.
[M-Br] Hmm. It might be a loose connection. Give me a little more
time. Well have you on the road again really soon.
6. [M-Cn] Suzie, can you pass the salt? Its over there on the table.
[F-Cn] Sure. Here you go. The vegetables will be ready soon.
[M-Cn] Good. I checked the steak about two minutes ago. It looks
delicious.
[F-Cn] Great. Im looking forward to this. Im really hungry.
Questions about the Location p65 Track 58
1. [F-Au] Tickets, please. Can I see your ticket?
[M-Au] Oh, here it is. Thank you. Which platform is the 3:10 to
Sydney, please?
[F-Au] Thatll be Platform 11. Go straight and turn right. Its at
the end.
2. [M-Cn] Excuse me. Can you tell me where the meats are, please?
[F-Br] Over near the fruit and vegetables. Can you see

the sign?
[M-Cn] Oh, yes. I see it. Thank you.

4. [M-Br] Hows the new job? Are you enjoying it?

[F-Au] Yes, but its hard work. I hurt my back lifting a package this
morning onto the scales. It was really heavy.
[M-Br] Couldnt anyone help you?
[F-Au] No, everyone was busy. Its always busy on Mondays. I
filled six huge bags of mail, and sold around three hundred
stamps before lunch!

6. [F-Br] Hello, Mr. Wilkinson. How are you?

[M-Cn] Not too good, actually. I have a toothache in the back, on
the side. Right about here.
[F-Br] Sit back in the chair and let me take a look. Open
wide. Oh, yes, I see the problem. Hmm. Ill need to do
something about this right away.
Mini Test Listening for Main Ideas p66 Track 59
Questions 1 through 3 refer to the following conversation.
[F-Am]  Im interested in your evening adult education classes. Do you
have any business courses?
[M-Am]  Yes, we do. We have Business Administration. It covers all the
basic skills you need in the world of work.
[F-Am]  That sounds interesting. Is it expensive?
[M-Am]  Not really. The classes are twice a week for ten weeks, all
for $250.
Questions 4 through 6 refer to the following conversation.
[F-Cn] Excuse me. Im afraid this soup is cold.
[M-Am] Oh, Im very sorry. Ill change that for you right away.
[F-Cn] Thank you. And can I please have some more bread? This is
hard.
[M-Am] Certainly. Please accept my apologies.
Questions 7 through 9 refer to the following conversation.
[F-Br] The annual conference in Paris is next week and I havent
booked a hotel yet!
[M-Au] Really? I booked one weeks ago. All the hotels near the

conference site will be full by now.
[F-Br] Yes, I know. Ive tried everywhere. I guess Ill have to book a
hotel further out and take the train in. At least itll be cheaper.
Questions 10 through 12 refer to the following conversation.
[M-Cn] Its Lisas birthday on Thursday. I was thinking that maybe we
should have a party to celebrate. What do
you think?
[F-Au] OK. Thats a good idea. We can get everyone together in

Meeting Room 4 after work. That should be big enough for us

all, and its easy to clean.
[M-Cn] Yes, OK. Well need something to eat. How about I call and get

some sandwiches delivered, and you get the drinks. Oh, and

we need to tell everyone a time.
[F-Au] Lets make it six oclock. Then people can just stop by before
they leave the office.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

13

Listening for Details

Questions about Time p68 Track 61
1. [F-Am] Its Friday already and we still havent finished this project.
Ill be glad when its over.
[M-Am] I know. Its almost three months now. Well, we should be
able to finish it next week, hopefully.
[F-Am] Hopefully! Im looking forward to it. Anyway, have a good
weekend. Ill see you on Monday.
2. [M-Cn] I dont think this cell phone is working properly.
[F- Br] You only bought it two weeks ago, didnt you? Why dont

you take it back to the store?
[M-Cn] I havent had time this week. Ive been too busy.
[F- Br] Maybe youll get the chance over the weekend.
3.

[M-Au] When does the lecture on Telephone Sales begin?

[F-Am] I think it starts at three. Its in Training Room B this time.
[M-Au] It finishes at four, right? I have a meeting then.
[F-Am] No, this one lasts for two hours. Youll have to reschedule
your four oclock appointment.

4. [M-Am] When are you going to sign the Franklin contract?

[F-Br] Theres no rush. Its only Tuesday. We arent seeing them

until Thursday.
[M-Am] Yes, but I promised Mr. Franklin he would have it before

the weekend.
[F-Br] Really? I didnt know that. OK, Ill do it right away.
5. [F-Au] Say, Tony. Have you lost weight?
[M-Br] Yes, I have. Thanks for noticing. I started going to the gym

a few months ago.
[F-Au] Well, it seems to be working! Do you go every day?
[M-Br] No. They say you need to go three times a week, but I just

go on Mondays and Fridays.
6. [F-Am] I havent sent this package yet, and its five thirty already.
[M-Am] Well, why dont you leave it until tomorrow? Its not urgent,

is it?
[F-Am] I guess not. But I wanted to do it today.
[M-Am] Id leave it and do it right away when you get in tomorrow.
Thatll be OK.
Questions about Reasons p69 Track 62
1. [F-Au] Whats wrong? You look a little upset.
[M-Cn] Its this new filing system. Its not very good. A lot of
documents seem to be missing.
[F-Au] Youre right. Its not easy to use. I think the old system was
much better.
[M-Cn] Ill have to ask senior management to look into it. Its time

we put all these records on the computer anyway.
2. [F-Am] Hey, Sean. I hear you moved home last week.
Congratulations!
[M-Am] Thanks. Its a smaller place than I was in, though.
[F-Am] But dont you find its more convenient to be in the city?
[M-Am] Yes, thats why I moved. I love the countryside, but it used

to take 40 minutes to get here on the train, but now I walk

to work!
3. [F-Br] Why are we meeting on Friday and not today, as
we planned?
[M-Am] James cant make it today. Hes away at a convention.
[F-Br] Cant we manage without him?
[M-Am] Not really. The main office says we all have to attend

the meeting.

14

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

4. [M-Cn] Dont you want to leave? Its seven thirty. Everyones gone
home.
[F-Au] I have to wait for a client to call. Its the Jenkins

account . . . again.
[M-Cn] Oh, really. Whats the problem this time?
[F-Au] Theyre saying they wont pay our latest invoice.
5. [M-Am] Have you heard the news about Michael Fraser?
He resigned!
[F-Cn] No! Hes only been here six months. What happened?
[M-Am] I have no idea. But theyre already advertising for a new
Research Director.
6. [F-Am] Hello? Barbara Reddich speaking.
[M-Br] Hi, Barbara. Its Brian. I wont be in today. I have a really bad

stomachache. Im seeing the doctor later this morning.
[F-Am] Oh, dear. Im sorry to hear that. Ill tell the others. Oh! What

about your annual review?
[M-Br] Itll have to wait. Can we just reschedule it for next week?
Questions about Plans p70 Track 63
1. [F-Am] At last, its Friday. What a week! Im glad we finished that
report.
[M-Am] Lets enjoy ourselves this weekend. The weather forecast is
good, so why dont we play tennis tomorrow?
[F-Am] OK, and on Sunday we can go for a long walk in
the country.
[M-Am] That sounds like a good plan!
2. [M-Cn] Hi, Carol. This is your last month. Do you know what
youre going to do after this contract is over?
[F-Cn] Yes, Im going to apply for a permanent position here.
I really like working with you all.
[M-Cn] Thats great! But, I thought you wanted to work

in Vancouver.
[F-Cn] No, Ive changed my mind. Toronto is much nicer!
3. [M-Am] Can you check the price of these memory

sticks, please?
[F-Au] Certainly, one moment . . . Theyre $8.49 each. Do you

want all three?
[M-Am] Yes, please. Oh, I dont have enough cash. Is a credit card
OK?
[F-Au] Sure, no problem.
4. [F-Br] Which one do you think I should get; the red or the blue

dress? Or maybe that skirt over there?
[M-Au] The black one? That looks good. But you have a lot of

skirts, already.
[F-Br] Yes, youre right. OK, so if its for work, then the blue is a
little more suitable, I think.
[M-Au] I agree. Lets hurry up and pay.
5. [M-Am] Fiona, wed like to offer you the job. Will you accept?
[F-Am] Id love to. Thanks. Oh, Ill have to tell my current
employer, of course.
[M-Am] Yes, of course. So, you intend to give a months
notice there?
[F-Am] Thats right. I cant just leave immediately. That means I
should be free to start here four weeks from next Monday.
6. [M-Cn] Due to the economic slowdown, were going to have to

close our Munich branch next year.
[F-Au] Oh, thats terrible. What about all the staff who work there?
Will they lose their jobs?
[M-Cn] Some will be offered work in New York or London, but the

majority will have to go, Im afraid.
[F-Au] Hmm. I wonder how our investors will take this news.

Questions about Offers and Requests p71 Track 64

1. [M-Br] OK. Its almost one oclock. Im going out to get a

sandwich. I can get one for you too, if you like.
[F-Br] Thats very kind of you. Thank you. Could you get me a
ham and cheese, from the coffee shop on the corner?
[M-Br] OK. Do you want anything to drink?
[F-Br] A regular coffee, thanks. Wait a minute and Ill give you the
money.
2. [M-Am] Diane, do you think youll get that work done by

five oclock?
[F-Cn] WBy five? No way. Theres too much to do. Itll have to wait

until Monday.
[M-Am] Would you mind staying late tonight and finishing it? Its
very urgent. I can pay you overtime.
[F-Cn] Sorry, but I have plans. Im meeting some friends

for dinner.
3. [F-Au] Hello, Noreen. How can I help you?
[F-Am] I need a new monitor. Mine is starting to cause problems,
and its way too small. Do we have a budget for this kind of
thing?
[F-Au] Not at the moment. Money is very tight. I can give you my
monitor if you want. We can swap!
[F-Am] Well, youre not at your desk as much as me, so OK, yes.
Lets do that.
4. [M-Am] Are you waiting for Mrs. Aiten?
[F-Am] Yes. We have a meeting at four, but it seems shes a little
late.
[M-Am] Yes, I think its the traffic. Ill call her on her cell

phone to check. Would you like some tea or coffee while

you wait?
5. [M-Au] Excuse me. Are you using this?
[F-Br] No, that ones free. I just need two, for my friends. Theyll
be here any minute.
[M-Au] OK, well, Im with some people over there in the
corner, and we need one more chair. Do you mind if
I take this one?
[F-Br] Sure, go ahead.
6. [F-Cn] Weve been good customers of yours for a year now.
[M-Am] Yes, thats right. I hope youre happy with our service,

and our products. Do you feel youre getting good value

for your money?
[F-Cn] Well, thats what I want to ask you about. Ive been
comparing prices on the Internet, and youre not that
competitive, to be honest. Wed like to stay with you, but
could you give ten percent off all future orders?
[M-Am] Oh. I see. Ill have to ask my boss about that.
Questions about Suggestions and Advice p72 Track 65
1. [F-Am] Havent you found a job yet, Craig?
[M-Br] No, I havent. I cant seem to find anything. There arent
any good jobs in the newspapers, and the employment
agencies are useless.
[F-Am] There are a lot of job sites on the web. Why dont you look

there? Thats how I found my job.
[M-Br] Of course, the Internet! Why didnt I think of that?
2. [M-Am] Im going to the airport to pick up Mr. Chan . . . again.
[F-Am] Wow. Thats the third time this month.
[M-Am] I know. And its getting in the way of my work. Im already
behind schedule.
[F-Am] If I were you, Id find a good taxi company and get them to

meet him.

3. [F-Br] You know, Ive done the same job since I started here five
years ago. Im getting bored, but I dont want to leave the
company.
[M-Au] Isnt there a vacancy in Media Relations? I saw an ad on

the bulletin board in the cafeteria.
[F-Br] Yes, I saw that too. I dont think Im qualified for

it, though.
[M-Au] Maybe you should ask them about it. You might have the
skills they need.
4. [F-Am] Oh, this office is so small. Im surprised you havent moved
by now.
[M-Am] There are only three of us. We dont need a lot of space,

you know.
[F-Am] Hmm. Have you considered moving someplace bigger,
and closer to the city? It would be more convenient for
your clients.
[M-Am] Yes, but it would also cost more money. I dont think we
can afford it.
5. [F-Cn] What are we going to do for the end-of-the-year party? Do
you have any ideas?
[M-Am] We usually have drinks and snacks in the conference room
on the last day, dont we?
[F-Cn] Yes, but this year I want us all to do something different.

What about a dance competition?
[M-Am] Hmm. How about eating out for a change? We could have
dinner at the new Italian place across the street.
6. [F-Am] Whats the best way to get to Halson Chemicals from
here?
[M-Am] If I were you, Id catch a train to Newberry, and then walk
there from the station. Its not far, and quicker than the bus.
[F-Am] Oh, OK. I was thinking of driving actually.
[M-Am] Dont. The traffic is terrible. When I drove there, it took two
hours.
Questions about Opinions p73 Track 66
1. [F-Au] Well, that was, er, an interesting experience.
[M-Am] Interesting? Huh. I guess you could say that. The guy on
the violin was terrible. Not what I was expecting.
[F-Au] And I couldnt hear the piano at all. I think one of the

microphones was broken.
[M-Am] Yes, its a shame. At least it was only an hour.
2. [F-Am] Those plastic bottles go in the blue bin, not the

black bin.
[M-Cn] Oh, right. Sorry. Its so difficult to remember what goes
where.
[F-Am] Just read the poster on the wall over there. Its simple.
[M-Cn] Maybe for you, but Im not used to all these bins.
3. [M-Am] OK, lets move on to next years sales targets. Michelle,

what are your thoughts?
[F-Br] In my opinion, the targets are very high. Well be lucky to
get anywhere near them.
[M-Am] So, which targets can we achieve?
[F-Br] To tell you the truth, Id be surprised if we can reach any of
them.
4. [M-Br] How do you like the new Museum shop? It was only
finished last week.
[F-Au] I like it, but why is it on the top floor? I didnt expect it to be

there. Its not marked in the leaflet so it took me ages to

work out where it was.
[M-Br] We wanted to put it next to the coffee shop. That was the
only place in the museum where we had enough space,
too.
[F-Au] Hmm. Well, maybe some signs would help.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

15

5. [F-Am] It seems we have to either cut costs or lose more staff.
Theres no other way.
[M-Cn] Yes, I agree. If we continue as we are, the company will

fail, thats for sure.
[F-Am] So, we have a lot of decisions ahead of us. Some very

difficult ones, Im afraid.
[M-Cn] Yes, but we have to take them, and take them quickly. If we
dont, well be lucky to survive another six months.

2.

6. [M-Au] How much do you think we should sell the new

TX20 for?
[F-Cn] Id say the price should be around $295. That would make
us slightly cheaper than most of the competition.
[M-Au] Well, I think we should aim for $360. Its a quality product

and customers will expect to pay more for it.
[F-Cn] But thats twenty percent more than our rivals. Thats a big

difference. Do you think anyone would buy it?

Questions about Deductions p76 Track 70

Mini Test Listening for Details p74 Track 67

2. [F-Cn] Do you have any plans for the weekend, David?

[M-Am] Yes, Im going to a concert on Saturday night.

The Blue Kings.
[F-Cn] Oh, right. Are they famous?
[M-Am] Are you kidding? I cant believe I got tickets.

Questions 1 through 3 refer to the following conversation.

[M-Am] Hello. Can I speak to Mr. Yang, please?
[F-Am] Im sorry, but Mr. Yang is in the middle of a lunch meeting right
now. Would you like to leave a message?
[M-Am] Yes. Can you tell him Bill Carson from ARC Engineering

called? I need to talk about his latest invoice. Its urgent.
[F-Am] OK, sure. Mr. Yang should be out by two. Ill make sure he
gets your message as soon as possible.
Questions 4 through 6 refer to the following conversation.
[F- Am] Do you want to go for a meal? Theres a new French restaurant
over on Third Avenue. It should be opening around now.
[M-Am] Id love to, but I cant tonight. I need to go home and pack. Im

leaving for Houston tomorrow, remember?
[F- Am]  Oh, thats right. Youre flying over there to sign the Peterson
contract, arent you? I forgot. I hope it goes well.
[M-Am] Thanks. Maybe we can have dinner to celebrate when I get
back. Oh, look at the time. I should be going.
Questions 7 through 9 refer to the following conversation.
[M-Br] Hello. I have a couple of shirts Id like you to wash. Can
someone come to my room to pick them up?
[F-Cn] Yes, Ill send someone up right away. Can you please put

them in the blue plastic bag? There should be one in the
closet.
[M-Br] Yes, Ive done that. Ive filled out the pink form, too. When will I

get them back?
[F-Cn] Let me see. Its five thirty now. Anything collected before six
should be back before ten the following morning.
Questions 10 through 12 refer to the following conversation.
[F-Am] I dont understand. It should be along this street on the left.

Thats what the map says.
[M-Au] Well, its not, is it? Were almost at the end of Cedar Road now.

What do you want me to do?
[F-Am] Just keep going. I cant believe its taken us almost two hours

so far. Oh, look! There it is.
[M-Au] Finally. Were thirty minutes late. We were supposed to be
here at three. Can you tell the reception desk were here while
I park the car?
Making Inferences
Questions about Attitude p76 Track 69
1. [F-Am] That was a long drive, wasnt it?
[M-Am] Yes it was. Five hours on the highway in heavy traffic. Its
not my idea of fun, especially in this weather. Its been
raining the whole time.
[F-Am] Well, at least were here now. Look, theres the hotel over

there. Lets check in and then you can relax.
16

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

[M-Am] Yes. I think I need a long bath before we have dinner.

[F-Au] I cant believe they canceled the order.
[M-Cn] I know. They just called an hour ago.
[F-Au] But I was there for three days negotiating that. We gave
them everything they asked for. We couldnt have done
any more.
[M-Cn] I know. But they say they dont want it now. Perhaps they
got a better offer from somewhere else?

1. [F-Am] Are you sure this bill is correct?

[M-Br] Yes maam. One appetizer, one main course, a glass of

wine, one dessert . . . a twelve percent service charge. Yes,

the bill is correct.
[F-Am] Really. I know what I had, but Im amazed at the cost. I
dont have enough cash.
[M-Br] Would you like to pay by credit card?

Mini Test Making Inferences p76 Track 71

Questions 1 through 2 refer to the following conversation.
[M-Cn] Its too hot in this office. I cant concentrate on my work.
[F-Am] Just relax. Theres nothing we can do. Anyway, I called Jim

and he says hes working on it as fast as he can.
[M-Cn] The whole system needs replacing. And its crazy that the
windows dont open. Why do they build offices like this,
anyway? How soon did Jim say he can get it working?
[F-Am] It shouldnt be long now. He knows what hes doing.
Questions 3 through 4 refer to the following conversation.
[F-Am] I cant believe they upgraded you to first class. Thats
amazing.
[M-Am] Yes, and Im not even in their frequent flyer program. I have
no idea why they did it. The flight wasnt full.
[F-Am] That kind of thing never happens to me.

Steps to Success p77

Practice 1 Track 72
[F-Au] These letters are ready to go out now, Mr. Sanchez. Ive put in

a brochure and added a price list, too.
[M-Am] OK, thats great. How many are you sending out?
[F-Au] Three hundred. Theyre going to people who have already

bought something from us. Hopefully, well get some more
orders.
[M-Am] OK, well hurry up. Its almost six now. The post office closes in

half an hour. You can use my car to drive there.
Practice 2 Track 73
[F-Am] I found a good place we can use for next months conference,
The Olympic Hotel. They have twelve seminar rooms, and of
course they provide accommodations as well.
[M-Am] That sounds good. Is it expensive?
[F-Am] I got a good deal. It will cost us just three thousand dollars for
the week. That includes all equipment and lunch for everyone
each day.
[M-Am] Hmm. OK, I guess you can go ahead.
Practice 3 Track 74
[F-Am] Excuse me. I bought this notebook PC from you last week, but
it doesnt seem to work properly. I cant use the Internet and
the screen goes black.
[M-Cn] OK. Leave it with us and well take a look. Can you come back
on Friday?

[F-Am] What? I cant wait that long. I need it for my work.

[M-Cn] Sorry, but were very busy. You can call on Thursday if you

want. It might be ready then.
Practice 4 Track 75
[M-Cn]

[F-Am]

[M-Cn]

Where on earth could Alex be? We cant wait for him any
longer. Theyre boarding already.
I know. We should go to the gate. Ill call his cell phone again
to see where he is.
Tell him if he misses this flight, hell have to get the next one.
Itll mean getting another ticket, though.

Questions 13 through 15 refer to the following conversation.

[M-Cn] Hello. My names Dawson. Andrew Dawson. I was told to call
today about the Finance Director position.
[F-Am] Oh, yes. Mr. Dawson. I have a message here from the C.E.O.

He says that although youre very well qualified, you dont

have enough experience. He needs someone with at least five

years in a similar role. So, Im very sorry, but you havent been
successful.
[M-Cn] Oh, I see. Well, could you please thank him for his time
anyway? It was good meeting him and the team.
[F-Am] Yes, Ill be sure to pass that on. Thank you.

Practice 5 Track 76

Questions 16 through 18 refer to the following conversation.

[M-Am] Im sorry but the recent increase in orders means the
production department needs more staff. I cant promise to
meet our targets with the number we have.
[F-Cn] Are you sure? You already have 35 employees. Perhaps we

could just extend the shifts from eight to nine hours?
[M-Am] Hmm. That might work. Id recommend you calculate the

cost of the overtime first, though, before I suggest that to my
workers.
[F-Cn] Yes, Ill do that. It wont be cheap, but it might be better than
taking on more staff.

[M-Am] We need to get this customer feedback form translated into

Chinese.
[F-Br] I forgot all about that. The group from China is arriving on the
twelfth. Should I ask Ms. Chang to do it?
[M-Am] No, I dont think her English is good enough. We should get it
done by an agency. We dont want to appear unprofessional.
[F-Br] OK. Ill try to find one. We need the form by next Friday at the
latest.

Review Test p84 Track 77

Questions 1 through 3 refer to the following conversation.
[M-Br] How are you enjoying the job, Julia? Is it exciting?
[F-Au] Well, its not as exciting as I first thought. Theres a lot of
training to do. Every day we train for four or five hours.
[M-Br] So you havent rescued anyone from a burning building?
[F-Au] Not yet! We had an emergency call last week, to a car crash,
but nobody was hurt.
Questions 4 through 6 refer to the following conversation.
[M-Am] So, you can take the six-fifteen flight to Hong Kong, arriving

at nine thirty, and change there for London. Youll have a two

hour wait at Hong Kong airport, Im afraid.
[F-Br] Thats not too bad. What time does it arrive in London?
[M-Am] Five thirty in the morning, the following day. I found a hotel,

also. The Picadilly Grand. Its four stars, at 150 pounds a

night. Id recommend you take it, its a good rate. Thats for a

single room, with a view of the river.
[F-Br] And do they have that for three nights?
Questions 7 through 9 refer to the following conversation.
[M-Au] The companys new website is finally working. Have you seen
it?
[F-Cn] No, I havent. I didnt know it was finished yet.
Whats it like?
[M-Au] It looks very good, actually. Theres a lot of information.
Theres even a photo of us, under Meet the Customer Service
Team.
[F-Cn] Oh no! I didnt know they were going to do that!
Questions 10 through 12 refer to the following conversation.
[M-Am] See that place over there, on the corner? The white house with

the double garage? Thats where Jason lives. You know my

boss. He came to our wedding.
[F-Am] Wow. Its huge! I wish we lived in a place like that. Its a great
neighborhood, too. Where does he get the money from?
[M-Am] I have no idea. It must be worth a fortune, though. And I heard
theres a swimming pool in the back, too.
[F-Am] Hmm. Maybe you should ask him for a raise when you go into
work on Monday.

Questions 19 through 21 refer to the following conversation.

[M-Cn] Could you tell me how much this weighs, please?
[F-Au] Yes, put it on here. OK. Thats just under two pounds. Whats
inside?
[M-Cn] Books. I need to send them to Paris to arrive as quickly as
possible. Its my sisters birthday soon.
[F-Au] Well, thatll be $45.50 for priority mail. They should be there on

Tuesday. Would you mind filling in this customs declaration?
Questions 22 through 24 refer to the following conversation.
[F-Cn] Kevins leaving on Friday. Are we going to get him a present or
anything?
[M-Am] I already got him a pair of hiking boots, and a card. Do you
want to sign it?
[F-Cn] Thanks. Do you know if hes found another job yet?
[M-Am] Hes not looking for one. Hes going to travel around South
America for a year with his girlfriend.
Questions 25 through 27 refer to the following conversation.
[F-Cn] Can you please turn left here, stop the car in a safe place, and
turn off the engine?
[M-Br] Well, how did I do? I thought I did OK.
[F-Cn] Well, it was good in places, but you need to practice a lot
more. Your reversing is poor. But most importantly you dont
concentrate. Actually, youre not safe to be on the road. You
almost hit a cyclist back there.
[M-Br] Cyclist? I never saw a cyclist. Why didnt you tell me?
Questions 28 through 30 refer to the following conversation.
[F-Au] This salad isnt very good. Theres hardly any tuna and the
tomatoes are hard.
[M-Am] And this steak is overcooked. Im a bit disappointed, to tell you

the truth. I can cook better than this.
[F-Au] They said it would be much better when it reopened. For a
month weve had to have sandwiches at our desks, and now we
come down here to find the food is worse than before.
[M-Am] And its more expensive. I think Ill say something to the
management.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

17

Part 4 Short Talks

Try It Out p88 Track 78
Questions 1 through 3 refer to the following talk.
[F-Br] Hello, everyone, and thank you for coming. I know youre all
busy, so lets get started. As you know, weve had a number
of complaints recently about staff being unable to answer
customer queries. This is clearly due to a lack of knowledge
about the products we sell in our stores. We need to make
our training program more effective, especially for new
employees. For this reason, I want to ask you to prepare
information sheets on the most popular products you are each
responsible for in the stores. As of next month, we will start
regularly testing staff on their product knowledge.
Questions 4 through 6 refer to the following voicemail message.
[M-Au] Hi, Matthew. This is Lee from Information Technology. I need
to talk to you about the new computer system were designing
for you. Theres just one thing Im not sure about. In your last
e-mail you asked us to add an online search function, but
we havent included this in the cost. Obviously, this isnt as
simple as it sounds and in fact means a lot more work, so its
probably a good idea if we meet up to discuss the financial
implications. Im free next Tuesday afternoon. Please let me
know if thats good for you.
Questions 7 through 9 refer to the following announcement.
[M-Am] Welcome everyone. As your Chairman, it is with great
pleasure that I can announce Mrs. Gifford has agreed to
become the new President of CAM Industries. As you know,
Mrs. Gifford has been Vice President here for three years
now, since she first came to us, and in a very challenging
market, she has helped to make CAM Industries stronger
and more competitive. At a time when many of our rivals are
struggling to survive, thanks to her efforts, business for us
has never been better. As Chairman, I am delighted that she
has accepted the position. So please, join me in a round of
applause to congratulate Mrs. Gifford in her new role, which
she will start next month.
Questions 10 through 12 refer to the following speech.
[F-Cn] Thank you for coming here today. I am very proud that after
almost one year of renovation, work is finally finished, and
the Space Museum now has a brand new gift shop. It covers
three times the area of the previous shop, and as you can
see, has a huge variety of posters, postcards, books, games,
and other products that Im sure will prove popular. Shortly,
the renovation of the cafeteria will also be completed, and
we hope and expect sales in both facilities to contribute in no
small part towards the financial success of the museum for
many years to come.

Improve Your Performance

Listening for Main Ideas
Questions about the Speaker p92 Track 80
1. [M-Am] Good morning, ladies and gentlemen. Welcome aboard
flight AE564 to Washington. We will be flying at an altitude
of 35,000 feet today. The weather conditions are good, and
we expect to land in Washington on time at ten thirty-five.
Please sit back, relax, and enjoy the flight.
2. [M-Br] Hello, my name is Gary Wilson, and Id like to welcome
you all to the Seaview Bay Resort. When you check in at
reception, dont forget to pick up your Welcome Guest
Pack. That tells you all you need to know to help you get
the most out of your stay here. Please make yourselves at
home and enjoy your time with us. Im in charge here, so if
you have any questions during your stay, please just ask.
18

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

3. [F-Am] At Joes Grill, we serve the best steak in Chicago.

Everyone who works with me here in the kitchen needs to
understand that. I know youre new here and theres a lot
to learn, but you have to do your best to be the best. Ill be
watching every move you make, and no dish leaves here
unless I see it first, OK?
Questions about the Topic p92 Track 81
1. [F-Au] Hi, Rahul. Its Vicky Henderson from Neon Engineering.
Id like to thank you for coming to visit this morning. We
all thought your presentation was very interesting. It also
seems you have the experience we need, and we were
impressed by your knowledge of current technologies,
too. So, wed like to ask you to come for the final stage of
interviews next week. Please call me to discuss a suitable
time as soon as you can.
2. [F-Am] Washing your hands after you help a patient at meal times
is very important. It prevents the spread of disease. You
also need to remember to clean the tables and food trays
thoroughly as well. Oh, and its essential that the area
around the beds is kept clean, too.
3. [M-Au] This weekend only, get 50 percent, yes, thats 50 percent
off everything at Household Supplies! Top brand ranges,
refrigerators, microwave ovens and more for less than
two hundred dollars! Come this weekend to Household
Supplies for some great end-of-the-season bargains.
Questions about the Audience p93 Track 82
1. [M-Am] OK, so its almost three oclock. Our next stop today is
Battery Park, where we will board the ferry to the Statue of
Liberty. This is the last destination in our tour today, and of
course is one of the most famous landmarks in the world.
Well have two hours to look around before catching the
ferry back here at six oclock. OK, so please make sure
you have all your valuables with you before you get off.
2. [F-Am] Attention customers: We have a special promotion in the
fruit and vegetable section. For the next half hour, you can
buy all fruit and vegetables at half price. Thats everything
at half price, for half an hour. Go to our fruit and vegetable
section now to get everything at half price. Hurry. This
promotion is only available for the next thirty minutes.
3. [F-Cn] You have reached Charles Westhill and Associates. Our
offices are currently closed. Our office hours are Monday
through Friday, from nine A.M. to five P.M. If you would like to
make an appointment, please call back during these times.
If you have an urgent problem, call our emergency dental
advice line at 1-800-555-4321. Thats 1-800-555-4321.
Questions about the Location p93 Track 83
1. [M-Br] And now we come to the Impressionist rooms. Here
you will find the finest paintings from the early to late
Impressionist period. We can see on the left here a
marvelous example by Monet, and over there in front of
you is a Renoir. Altogether you will find over sixty paintings,
so please feel free to ask questions if you wish.
2. [F-Cn] Attention, please. We regret to announce the late arrival
of the 3:45 service to Vancouver, due to heavy snow. This
service is now expected to arrive at 4:30 P.M. Passengers,
please note this train will arrive on Platform 2 and not
Platform 6. Thank you.

3. [F-Am]  So, I would like all reports to be handed in by Friday at the

latest. These will go towards your final grade. The endof-semester exam will be next month, on the 14th. Please
study hard for this. Any students unable to come on the
14th need to tell me now.
Questions about the Purpose p94 Track 84
1. [F-Au] We all know that health is important, but how many of us
exercise regularly? Just a twenty minute walk a day can
dramatically reduce your risk of heart disease and other
serious illnesses. Why not walk or cycle on weekends? Or
take up a hobby, like golf or tennis. More exercise means a
healthier and longer life.
2. [M-Cn] Id like to take this opportunity to express my gratitude
to everyone for all your hard work over the last year.
Without your efforts, we would not have won the Best
Conference Venue award for the third time. This is a
great achievement, and you should all be very proud of
yourselves.
3. [F-Am] Ladies and gentlemen. Welcome. Your attention, please.
We are here today to show our appreciation to Dr. Williams
for all his hard work over the past thirty seven years. Dr.
Williams has been with us since this research facility
opened. His hard work, dedication and enthusiasm are an
example to us all. It is therefore with great regret that we
have to say good-bye to him. However, he takes with him
our warmest wishes for a long and happy future ahead.
Mini Test Listening for Main Ideas p95 Track 85
Questions 1 through 3 refer to the following advertisement.
[M-Am] M
 ikes Motors is proud to announce our best deal ever. We are
giving all Radio Skyline listeners a free engine check and a free
winter tire check. And thats not all. Well give you a huge 25
percent off any work we do on your car for the next month. We
are the biggest and best vehicle repair shop in town. All the work
we do comes with a 12-month warranty. So, if youre already
one of our loyal customers, or if youre new to Mikes Motors,
call now to book your free engine and winter tire checks.
Questions 4 through 6 refer to the following news report.
[F-Au] Welcome to WNRC Radios Daily Jobs Bulletin. Im your host,
Jennifer Duran. Our top story tonight is the breaking news that
Derek Brown, head of Australian Workers Unite, has called
for a national strike. Mr. Brown made the announcement at a
press conference three hours ago. Following the breakdown
in contract negotiations between workers and management,
Mr. Brown confirmed that the union will instruct its members
to stop working as of Monday. Australian Workers Unite is
the largest farm workers union in Australia, with over 70,000
members. The reason for the collapse of the talks is still
unclear. However, sources say it could be due to proposals to
cut pay for under-performing employees.
Questions 7 through 9 refer to the following talk.
[F-Am] Its wonderful to see so many people here for this evenings
lecture. Thank you all for coming, and welcome to the
Cape Cod Historical Society. This is the third in our series
of lectures to the general public. As you know, the series is
called People and Places. Today we focus on people, and
specifically Richard Warren. Warren is well-known as one of
the passengers on The Mayflower. He arrived in this country
in November of 1620. Yet little is known about him after
he landed here at Cape Cod. Tonight, local historian Peter
Fletcher, who has written a book about The Mayflower, will
try to give us more details about Warrens incredible life. So,
without further ado, please lets welcome Peter Fletcher.

Questions 10 through 12 refer to the following speech.

[F-Br] Now, everyone, I would like to welcome the latest member of
our team, Martin Sanchez. Martin comes to us from Brewster
and Sons, where he was Sales and Marketing Manager for
fifteen years. He brings with him a great deal of experience,
and of course ability. Starting next week, Martin will share
his knowledge and expertise with us, working closely with
everyone in the Sales and Marketing Department. So, as
we are finishing up our main course, and before our dessert
arrives, lets have a round of applause to welcome Martin to
Palco Systems.
Listening for Details
Questions about Numbers, Dates, and Times p97 Track 87
A [F-Am] On WKYC News tonight, weve just learned that five City
Hall employees are being investigated following reports
that they took money in return for awarding contracts.
Local construction company, Parker Buildings, is rumored
to be the recipient of the contracts. Police confirm that they
are looking into multiple payments of up to $20,000, paid
every month for the last six months. Ten major contracts
are involved, including the new county hospital. The five
City Hall staff, who all work in the Purchasing Department,
insist theyre innocent. However, our source says the case
will probably go to trial next month. No other building
companies are thought to be involved.
B [M-Cn] Attention all employees. The cafeteria will close next week
for a period of approximately one month. This closure
is necessary to replace the ovens in the kitchen. Can all
employees please use the Coffee Shop on the third floor
until further notice? Starting on Monday the 4th, every
employee will receive $50 in coupons to use in the Coffee
Shop for each week the cafeteria is closed. This may be
used for the purchase of sandwiches, food and drink only.
Thank you.
Questions about Reasons and Requests p98 Track 88
A [F-Br] This is an announcement for passengers waiting for
the 15:35 service to Newcastle. This bus is running
approximately twenty minutes late. This is because of road
repairs on the M25. Will all passengers please go to Bay
3, where your bus should arrive in twenty minutes. Please
note that the next service at Bay 3 is the 15:45 service
to London, so passengers with tickets to Newcastle are
warned not to board that bus. Thank you.
B [M-Am] Is your Internet service slow? Is it expensive? If it is, contact
Advance Net now. We promise you ultra-fast broadband
at the cheapest rates in your area. Our customers tell us
were forty percent cheaper than most companies! Were
reliable, too. So for great broadband at great prices, come
over to Advance Net now. Customers who sign up for our
Advance Net Plus 24-month contract will receive a $50
credit. Plus, for a limited period, were giving away a free
two-gigabyte memory stick to every new customer. Hurry
and claim your free gift. Offer available until the end of the
month.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

19

Questions about People and Places p99 Track 89

A [M-Am] Thank you very much everyone for this marvelous gift. I will
use this spade in my garden, where I intend to spend most
of my time once I move to Sun City, Arizona. After working
here in New York for all these years, I think I deserve a
breath of fresh air! I was twenty-five when I started at Signet
Holdings as an Assistant Manager. I worked my way up
the Engineering division to Section Director and now Im
sixty-five, and leaving you as Vice President. Next week
Im heading to our Chicago office, to spend my final month
handing over responsibilities to Mr. Hammond. As you all
know, he will be starting here on the first of June to take my
place. This is the same date I began here forty years ago, so
it seems I chose the right day to finally leave. I wish you all
well, and hope that you enjoy working with Mr. Hammond.
B [F-Au] Now this is the library. Youre all graduate students, so
unlike undergraduates at NPU, you can borrow up to
ten books at any time for your research. Its all done
electronically. Just walk through the security gates and
your library card will automatically register all the books
you take. The main part of the library is divided into
different areas. The Reading Room is for rare books. The
West Room is where we keep journals and articles. The
Blue zone is the social area, where talking is allowed. The
Red zone is the silent area. No talking in the Red zone,
of course. Were open six days a week from eight in the
morning until 9:00 P.M. When you return books, leave them
at the front desk. If the library is closed, you can leave the
books in the book drop at the West entrance.
Questions about Problems and Suggestions p100 Track 90
A [M-Br] Thank you for coming to this emergency meeting. As you
know, the bank has just replied to our request for extra
funding. We asked for a loan of one hundred thousand
dollars, and theyre only prepared to lend us half that
amount. This means we need to cancel some scheduled
projects, such as the expansion of our office space. Yes,
the company has grown, and we all need bigger offices,
but we might need to wait on this. We need to find more
savings, so lets make a list of all our ideas for cutting
costs and discuss them at Fridays general staff meeting.
B [F-Am] Hi Henry, this is Kathy. Just to let you know, I cant get
my work e-mail. Apparently, theres a problem with the
computer system here. It started around ten oclock. I
dont know when Ill be able to use it again, so please
dont e-mail me for the rest of the day. If you want to get in
touch, can you please call me at 555-647-8172?
Questions about Plans and Sequences p101 Track 91
A [F-Cn] Welcome to the conference, everyone. Before I begin
by introducing our keynote speaker, Dr. Fraser, I need to
tell you all about some changes to todays program. Dr.
Gupta has canceled due to illness, so at eleven oclock
Dr. Sanders will give a presentation in Room C on Global
Marketing. In the afternoon session, Dr. Rosafios talk on
Innovation will take place in Room 403 on the fourth floor,
not in Room 213 as it says in your conference information
pack. The only other change is the buffet reception
tonight, which will be at seven-thirty, not seven, in the Main
Hall. OK, those are all the messages, so lets get started
with the conference.

20

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

B [M-Au] Alright everyone, we have two weeks before the launch

of CG10. This phone has the most advanced software
programming we have ever designed. We expect it to
become the market leader in its first year. Before it goes on
sale, and starting today in fact, we have a TV advertising
campaign. Can all the marketing team please reconfirm
media demonstrations, interviews, etc? After the launch,
we need to survey as many customers as we can for the
follow-up marketing campaign. Im going to fly to Los
Angeles at three oclock to start preparing this. If you have
any problems, e-mail me. OK?
Mini Test Listening for Details p102 Track 92
Questions 1 through 3 refer to the following recorded message.
[F-Br] Thank you for calling KTM Computer Supplies. Your call is
important to us. To place an order, please press 1. To ask for
a catalogue, please press 2. For a billing inquiry, please press
3. To check the status of an existing order, please press 4.
To hear about our fantastic offers, including this months 50
percent discount on all headphones and speakers, please
press 5. For all other enquiries, or to speak to a customer
service representative, please press 6. To hear these options
again, please press 7.
Questions 4 through 6 refer to the following advertisement.
[F-Am] Take time out to unwind at the Sandy Beach Hotel. Enjoy a
dip in our swimming pool, play tennis, or explore the island
on our Family Fun Adventure trail. We have a huge selection
of outdoor activities for children of all ages. Hungry? Why not
dine at our popular Aloha restaurant? Were well-known for
serving a great range of authentic local food. Kids under five
eat free. Call now to find out more. Alternatively, go to our
website to make your booking and well give you breakfast
absolutely free. Go on. Take a break. Visit the Sandy Beach
Hotel today.
Questions 7 through 9 refer to the following talk.
[M-Cn] Hi, everyone, and thanks for coming to the first meeting of
this years Summer Event Planning Committee. The Summer
Event is a special day each year when all employees and
their families gather to have fun. We organize it, and the
company pays! Our purpose is to make sure that the event
runs smoothly. Last year there were a number of problems,
especially with the venue. Thats why this year we need to be
extra careful and plan things in detail. Obviously, we wont be
using the Regent Hotel anymore. I think last year confirmed
that its too small for us these days. We need somewhere
outside of the city. The Roosevelt is in the Adirondack Park.
Its fifty miles from here, so its not exactly close, but Ive been
there to see it and it has excellent facilities. They can also help
organize lots of outdoor activities. I think we can negotiate a
good rate, too. Anyway, heres their brochure. Take a look and
lets talk about it.
Questions 10 through 12 refer to the following speech.
[F-Au] OK, so we have a big night tonight. The restaurant is fullybooked. We have three tables of six all booked for between
seven thirty and eight. We also have a group of twelve coming at
seven oclock. Thats the Tomlinsons, for a 50th birthday party, I
think. Jo and Karen, youll be looking after them. Thatll be a big
job. Were going to be busy, so lets get the tables ready now,
make sure everything is in place. Ill go and tell the chef. We
have half an hour before we open.

Making Inferences
Questions about Attitude p104 Track 94
1. [F-Br] Thank you so much to everyone for this wonderful party.
Ive really enjoyed celebrating my birthday with you all.
And I appreciate the effort you put into keeping this a
surprise which it was! Ill certainly remember this day for
many years.
2. [M-Au] And finally, I really must mention Megan. As you all know
by now, Megan won the Jameson contract. Its something
we all wanted, and we all tried to win, but only one person
can have the contract and Megan is the lucky woman who
finally succeeded. Shes sure to get a huge bonus at the
end of the year. Well done to her.
Questions about Deductions p104 Track 95
1. [M-Cn] Your attention please. The parking lot at the front of the
company is for customers only. Any employees who have
parked there please move your cars to the staff parking lot
at the rear of the building as soon as possible. Thank you.
2. [F-Am] This isnt the worst situation the company has ever faced,
but it isnt good. Our stocks are down again this month.
Orders have fallen and soon well need to think about
restructuring. Hopefully we can get through this.
Mini Test Making Inferences p104 Track 96
Questions 1 through 2 refer to the following short talk.
[F-Cn] OK everyone. We really must begin now. I know some people
are still having lunch, but we cant wait any longer. Were
already ten minutes behind, and I have a lot to get through this
afternoon. People who arrive late will just have to catch up. If
they cant be here on time, then thats their problem.
Questions 3 through 4 refer to the following announcement.
[M-Br] Ladies and gentlemen. It is with great regret that I have to tell
you that Carolina Strakovsky, who was due to play for you
tonight, cannot perform due to ill health. We have the very
talented Claire Whitfield, however, who will play the violin in
her place. Claire is a wonderful soloist, but we understand that
you came to hear Carolina Strakovsky, and for that reason we
are offering a full refund if you go to the lobby and present
your ticket after this performance.

Steps to Success p105

Practice 1 Track 97
[M-Am] Welcome to the World of Business. Our main story tonight
is the news that Eileen Vicks, C.E.O. of Mundo Medical,
is leaving the company to join rival PRC Chemicals. This
shocking announcement was made at a press conference just
ten minutes ago. Vicks has been at Mundo Medical for more
than twenty years, steering the company from early difficulties
to become the number two supplier of drugs to the U.S.
market. Her departure raises questions of a merger between
the two giants.
Practice 2 Track 98
[F-Au] Oh, hi. Lee. Its Christine. Look, I really need you to make that
change we discussed to the website. Its been almost four
weeks now. I just checked the site ten minutes ago and the
wrong telephone number is still given as the Customer Service
contact. I cant do this, so Im relying on you. I sent you an
e-mail about it last week but nothings changed. You need to
do this ASAP, today if possible. Its causing problems for our
customers. Call me if you need to. Bye.

Practice 3 Track 99
[M-Br] Ladies and gentlemen, good morning and welcome aboard
this Eurostar service to London, Waterloo. Please make sure
your luggage is labeled with your name and seat number,
and doesnt block the aisles. May I also remind you to please
place any small bags in the racks above your seat. A buffet
service is available on this train. We will be arriving in London
at 9:15. For your information, the time in Great Britain is now
8:45. Thank you.
Practice 4 Track 100
[F-Cn] Royal Cinema is located at 95 East 47th Street, in Hartford.
These are tonights features: In theater 1, we will be showing
Walking Proud, a drama about the struggles and ultimate
success of a young mans journey to become a famous
baseball player. Show times are 4:00, 6:10, and 8:30. In
theater 2, we are showing the romantic comedy Always a
Bridesmaid, at 5:00, 7:00, and 9:00. In theater 3, we have the
animated feature Trucks in Space, showing at 2:00 and 3:30.
Finally, in theater 4, we have Metal Music Mania, showing at
10:00 and midnight a must-see for all rock fans. For other
questions, call 555-323-4422.
Practice 5 Track 101
[M-Am] There is no doubt that the Argo 250 is the best vacuum on the
market today. Its perfect for all kinds of uses, and works on all
surfaces, from carpets and rugs to tiles, wooden floors, and
even concrete. Its design means it is not only very effective,
but also efficient. The Argo 250 uses less than 50 percent of
the electricity of other leading brands. At $220, youre paying
for quality and a lifetime warranty, which means you can be
confident in your purchase. Were so sure youll love it were
offering a one-month no questions asked automatic return
policy. Well even pay the shipping. Available at all good
department stores now.

Review Test p112 Track 102

Questions 1 through 3 refer to the following announcement.
[F-Am] Attention shoppers. Attention shoppers. The time is now 8:45.
This store will be closing in fifteen minutes. Will all shoppers
please make their way to the checkout counters and pay for
their purchases. Please remember you can visit all our branches
every day of the week during our store hours of 8:00 A.M. to 9:00
P.M. And dont forget, tomorrow is Bargain Tuesday, with an extra
10 percent off selected food and drink products throughout the
store. Thank you for shopping at SupaSave, where you can find
great bargains every day of the week.
Questions 4 through 6 refer to the following short talk.
[M-Br] Well, what a great match that was. Truly remarkable. Im joined
here by both playersWelcome guys. First, congratulations to
both of you on what has been an excellent final. I dont think
we have ever seen such fantastic tennis here at Wimbledon
for many years. That was a spectacular match, one of the
longest in the history of this competition, and the fans here in
the stadium and those watching at home surely enjoyed it as
much as I did.
Questions 7 through 9 refer to the following voicemail message.
[F-Am] Hello, this is Erika. Sorry, but I wont be able to come in to work
tomorrow. Andrew is sick and I have to take him to the hospital
first thing in the morning. Its not serious, at least I dont think
it is, but hell probably be out of school for a few days. Ill call
tomorrow after we get back. Can you please ask Gary to finish
the monthly invoices first thing in the morning? They have to be
sent out by noon. Its all on my desk in a blue folder. Thanks a
lot. Ill call again tomorrow. I have to go now. The doctors office
is calling. Bye!

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

21

Questions 10 through 12 refer to the following short talk.

Questions 28 through 30 refer to the following report.

[M-Au] So, this is the office youll be using. I hope youll find it big
enough. Please make yourself at home. Theres a coffee
maker in the corner, hopefully it works, and you have a nice
view, too. The restroom is down the hall on the left. You should
have everything you need. If you have any questions, Im on
the third floor, room 302. You can call me on extension 4530.
Now, a client of mine is coming soon, so if thats everything, Ill
let you get settled.

[M-Am] Good morning. Im Jack Allbright and welcome to Best in

Show right here on Capital City Radio. In just a few moments,
well be speaking to Hamir Sharma, theater critic and chief
reviewer for the popular magazine City Life. Ill be asking him
about the best shows in town at the moment, so keep listening
for hot tips on what to watch. Then at ten, well go to our very
own Laura Sharp for the latest music and entertainment news
in the region. Finally, from ten thirty to eleven, well have a
special report on what it takes to make it as a singer in a fame
academy. Ill give you the full picture of the pressure these
young people face, how it can affect their health and their
lives, and the sacrifices they have to make in order to live life
in the entertainment fast lane.

Questions 13 through 15 refer to the following report.

[F-Cn] Hello, everyone. Well, today is going to be another beautiful,
warm and sunny day in Ontario with temperatures up to 17
degrees Celsius in some parts. Just perfect for this time of
year here. A great day to enjoy a walk or a jog in the park. The
high pressure will stay with us all day. The only change will be
in far northern Ontario, which will see some showers coming
in through Thunder Bay in the late afternoon. But no rain at all
for Ottawa, Toronto and throughout the rest of the region. By
mid-week we could hit 20 degrees!
Questions 16 through 18 refer to the following speech.
[M-Cn] Thank you all for coming today. This is the first of three
seminars well be having on achieving your potential. Now,
you all have different jobs, and have different backgrounds,
but one thing you all have in common is the desire to be
the best you can be in life. Over the next three hours, well
be looking at the key principles behind personal growth,
and discover ways you can tap into your true potential. After
that, its lunch, and then well look at case studies of some
famous people who started with nothing, but went on to enjoy
tremendous success as well as one or two who didnt make
it. Well examine the lessons we can learn, and then wrap up
with a question and answer session around five oclock.
Questions 19 through 21 refer to the following radio report.
[M-Am] This news just in from our business correspondent, Kate
Leung, at the World Trade Talks in Geneva, Switzerland. It
appears that an agreement has been made to reduce carbon
emissions by 30 percent over the next five years. Surprisingly,
all the countries attending the talks have now signed and
promised to meet this target. This represents a major step
forward in the battle against climate change and global
warming, which has become an increasing problem in recent
years. An official announcement confirming the details is
expected within the next sixty minutes. And now, the rest of
tonights news
Questions 22 through 24 refer to the following advertisement.
[F-Am] Have you had an accident at work? Have you lost money
as a result of this accident? Then call Accident Insurance
Investigators for help right now. We promise to investigate
your claim within a week. You could get a cash lump sum, or
a regular payment every month. Making a claim with us is fast
and easy. Well deal with your employer directly. Call now! Call
1-800-555-8598 and find out how much you could get. What
have you got to lose?
Questions 25 through 27 refer to the following voicemail
announcement.
[F-Br] Thank you for calling Leroy Ashton Auto Supplies. You have
reached our Customer Service department. Unfortunately,
all of our operators are currently busy answering other calls.
Please hold the line. You are currently caller number 5. Your
estimated waiting time is fourteen minutes. If you do not wish
to hold, press 1 to leave a message. One of our operators will
call you back as soon as possible. Thank you.

22

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Listening Comprehension Test

Part 1 p115 Track 103
1. [F-Br]
(A) Some bags are on the baggage carousel.
(B) People are unpacking their bags.
(C) The bags are being loaded into an airplane.
(D) The bags are for sale in a store.
2.

[M-Au]
(A) Hes fixing a chair.
(B) Hes holding a hammer.
(C) Hes folding some paper.
(D) Hes sitting at the table.

3.

[F-Am]
(A) Theyre taking off their hats.
(B) The men are pulling weeds.
(C) Two farmers are feeding cattle.
(D)The couple is relaxing in the garden.

4.

[M-Cn]
(A) The man is entering the room.
(B) The room is very messy.
(C) The man is looking outside.
(D) The bed is next to the door.

5.

[F-Au]
(A) The hotel guest is checking his bag.
(B) Theyre standing in a store.
(C) Theres a telephone on the counter.
(D) The men are shaking hands.

6.

[M-Am]
(A) Children are playing in the park.
(B) The leaves have fallen from the tree.
(C) Its starting to rain.
(D) A house is being built.

7.

[F-Cn]
(A) The boots are on the floor.
(B) The samples are in the way.
(C) The shoes are displayed for sale.
(D) Shelves are filled with clothes.

8.

[M-Br]
(A) Hes rinsing the plates at the sink.
(B) Hes exercising in the water.
(C) Hes drying the dishes.
(D) Hes waiting for more plates.

9.

[F-Am]
(A) Theyre sitting at the tables.
(B) Theyre meeting in a restaurant.
(C) Theyre talking together in groups.
(D) Theyre listening to a presentation.

10. [M-Au]
(A) Shes helping a patient.
(B) Shes getting into an elevator.
(C) Shes holding a badge.
(D) Shes walking through the doorway.
Part 2 p121 Track 104
11. [M-Cn] What time will Mr. Jameson be here?
[F-Br] (A) Around four oclock, I think.

(B) Yes, I hear it, too.

(C) Hes the sales manager.
12. [F-Au] Do you want to meet in my office or in Room 3?
[M-Am] (A) Only if theres enough room.

(B) Yes, thats a good idea.

(C) Your office should be fine.
13. [M-Br] I cant access the Internet from here.
[F-Am] (A) I think you need a password.

(B) Dont you know the address?

(C) Theres a vending machine over there.
14. [M-Am] Do you know who called while I was out?
[F-Br] (A) Im going out soon, too.

(B) They called a few minutes ago.

(C) Sorry, I didnt get the name.
15. [F-Cn] What presentations did you go to at the conference?
[M-Au] (A) I gave a talk on time management.

(B) I didnt go to any, actually.

(C) I went to the School Administrators conference last week.

16. [M-Br] 16. This coffee is cold.
[F-Am] (A) Can I get you another?

(B) Ill turn the heat up.

(C) It was sold yesterday.
17. [F-Am] What about buying a new computer?
[M-Cn] (A) Well need to recruit someone soon.

(B) We dont need one, do we?

(C) I didnt realize it was new.
18. [M-Am] Where do you recommend I stay in New York?
[F-Au] (A) Of course Id recommend staying in New York.

(B) Dont spend too much on accommodations.

(C) The Grand Hotel is a good value.
19. [F-Br] Whats the quickest way to the station?
[M-Am] (A) Yes, the train is very fast.

(B) Id take a taxi if I were you.

(C) Youll get a vacation soon.
20. [M-Au]
[F-Cn]

Whos the new assistant manager?

(A) I think Brad started it.
(B) I have no idea.
(C) I dont need any assistance, thank you.

21. [F-Am] Do you want to take a break?

[M-Br] (A) Maybe in half an hour.

(B) No, I didnt break it.

(C) Ill have three, thanks.

22. [M-Cn] Whose briefcase is that?

[F-Am] (A) Yes, I think it is.

(B) Its not mine.

(C) I dont know who replaced it.
23. [F-Au] Youre new here, arent you?
[M-Am] (A) Sorry, I cant.

(B) A little, yes.

(C) I started last month.
24. [M-Am] What will you say to the staff?
[F-Br] (A) Ill tell them the truth.

(B) In the first half.

(C) Thats what they say.
25. [F-Cn]
[M-Au]

Where can I park when I arrive?

(A) Parking is free of charge.
(B) The park is next to the post office.
(C) There should be spaces out front.

26. [M-Br] Has the mail been delivered yet?

[F-Am] (A) Its for women only, Im afraid.

(B) Nick put it on your desk.

(C) I only ordered it last week.
27. [F-Am] Youre not happy with my work, are you?
[M-Cn] (A) No, it worked fine.

(B) I like working here.

(C) You make too many mistakes.
28. [M-Am] Didnt they give you a raise?
[F-Au] (A) Im still waiting to hear.

(B) She was absolutely amazed.

(C) There was none left.
29. [F-Br] How much was the flight?
[M-Cn] (A) It was delayed two hours.

(B) I paid two hundred dollars.

(C) Ill fly there tonight.
30. [M-Au]
[F-Cn]

Cant you leave early?

(A) I left it here this morning.
(B) I feel very relieved.
(C) Not before six, Im afraid.

31. [F-Am] So, how do you like Australia?

[M-Am] (A) Its a very friendly place, actually.

(B) Yes, Id like to go on a trip.

(C) I grew up in Sydney.
32. [M-Cn] Tomorrows your birthday, isnt it?
[F-Am] (A) I didnt know that!

(B) It was a fantastic day.

(C) How do you know that?
33. [F-Au] How many days did you spend in Florida?
[M-Am] (A) It cost over a thousand dollars.

(B) We were there for a week.

(C) The first day was the best.
34. [M-Am] Do you want coffee or tea?
[F-Br] (A) Yes, that sounds great.

(B) Thats not what I asked for.

(C) Im not thirsty, thanks.
35. [F-Cn]
[M-Au]

Havent you finished the report yet?

(A) Im leaving at the end of the week.
(B) The imports will be here soon.
(C) I need another two days.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

23

36. [M-Am] Im not feeling too good today.

[F-Am] (A) Do you want to take the afternoon off?

(B) I dont feel like it, either.

(C) Yes, todays been a good day.
37. [F-Am] Shouldnt you book a hotel soon?
[M-Cn] (A) No, its not a very good book.

(B) Ive already reserved a room.

(C) The hotel opens next week.
38. [M-Am] Which college did Naomi say she went to?
[F-Am] (A) She graduated from Princeton.

(B) No, she didnt say.

(C) She left college in 2011, I think.
39. [F-Br] You didnt give the customer her money back, did you?
[M-Am] (A) The money is at the back of the store.

(B) The customer paid full price.

(C) She got a full refund.
40. [M-Au]
[F-Cn]

Why didnt you tell anyone you needed help?

(A) No, I shouldnt tell.
(B) I didnt want to cause any trouble.
(C) Ill help as much as I can.

Part 3 p122 Track 105

Questions 41 through 43 refer to the following conversation.
[M-Cn]  Hello. Can I speak to Lucy Michell, please? Extension 429.
[F-Am] Extension 429. Just one moment Im afraid the line is busy.
Do you want to leave a message?
[M-Cn]  Yes, please. Can you ask her to call David Ward at Greenbay
Solutions, as soon as possible? Its about the samples she
sent. She knows my number.
[F-Am] Certainly. Ill pass this message to her once shes free.
Questions 44 through 46 refer to the following conversation.
[F-Am] How are we going to get all these filing cabinets, tables, and
chairs over to the new building? Itll take ages to carry them
over there by ourselves. I checked with the Maintenance
department and they dont have anyone who can help.
[M-Cn] Hmm. We need to do it soon. Maybe we could hire a truck? I
know its not far, but it might be quicker.
[F-Am] Thats not a bad idea. I can find out how much itll cost this

afternoon, if you want me to.
[M-Cn] OK. Ill wait to hear from you and then we can make a
decision.
Questions 47 through 49 refer to the following conversation.
[F-Cn] Hi, Joseph. I was thinking of going to lunch now. Do you want
to come?
[M-Br] Where were you thinking of? I havent prepared this weeks
sales report yet, so I dont have much time.
[F-Cn] How about the French place on the corner near the bus
station. Theyre pretty quick, and the foods very tasty. You can
just have a sandwich.
[M-Br] OK, that sounds good. You go ahead and Ill be along in
a minute.
Questions 50 through 52 refer to the following conversation.
[F-Cn] Are all the passengers on board yet? Were due for take-off in
ten minutes.
[M-Br] I just counted and were still waiting for two more. Apparently,
theyve passed through Customs, so they should be here
soon. Their bags are already loaded.
[F-Cn] OK, Ill tell the captain. Theyd better hurry up because we
cant wait much longer.

24

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions 53 through 55 refer to the following conversation.

[M-Am] Look at this! These desks are covered in dust, and theres
paper all over the floor. I dont think this room has been
cleaned at all in the last month.
[F-Am] I know. And its not even that big! I had a word with Andy last
week and he said hed do it.
[M-Am] Well, Im sick of it. I think well have to get rid of him and find
someone else. He cant seem to keep anything clean. Lets
advertise for a new cleaner.
Questions 56 through 58 refer to the following conversation.
[F-Am] Did you hear we got the Jefferson contract last week? That
makes five big contracts so far this month. Its a record.
[M-Cn] Yes, weve been working hard for a long time, and now were
starting to see the results. You know, I think the sales team all
deserve a reward.
[F-Am] Really? What are you thinking of? A pay raise? An extra days
vacation?
[M-Cn] No, but maybe Ill give them a small bonus. Say, three
hundred dollars each this month?
Questions 59 through 61 refer to the following conversation.
[F-Cn] It looks so dark and depressing here, doesnt it? What can we
do to brighten it up?
[M-Au] Well, we could put more lights in, I suppose. There are some
in the meeting room upstairs we dont really use. They might
look OK over there by the entrance.
[F-Cn] Yes, thats a good suggestion. Theres lots of space. Lets do
that tomorrow. Ill go to a garden center on Saturday and buy
some plants for the coffee table and the desk, too.
[M-Au] Hmm. That would help make a better impression for visitors.
Questions 62 through 64 refer to the following conversation.
[F-Cn] Joanne Masters said shed call today, but she hasnt. Its five
oclock already. Do you think I should call her?
[M-Am] Yes, go ahead. Tell her I cant start on the first floor
rooms until she decides what color she wants for the ceilings
and walls.
[F-Cn] OK. We havent received payment for the work you did for her
last month, you know.
[M-Am] Really? It took a long time to do those doors and windows.
Tell her we need that money first before we do the offices. She
needs to learn we cant wait forever.
Questions 65 through 67 refer to the following conversation.
[M-Au] The price is very reasonable, I think. The fish is OK. Hows
your pizza?
[M-Br] Its tasty. I havent had a vegetable one before. It was a good
idea to meet up here.
[M-Au] We havent seen each other for ages, have we?
[M-Br] Thats right. It must be over three months. So, how have
you been? How are things at work?
Questions 68 through 70 refer to the following conversation.
[F-Cn] What should we do about this place? The roof leaks in the
bathroom when it rains and the windows wont close. Its
freezing in there!
[M-Au] Yes, I know. We could call someone to fix it, but itll be
expensive. I dont know if we can afford it.
[F-Cn] How can you say that we cant afford it when you dont know
how much it will cost? At least let me get someone in to take a
look and give us a price for the repair.
[M-Au] OK. I suppose we have to do something. I just hope it doesnt
cost too much.

a significant contribution to the business, especially in

organizing corporate events and developing our conference
business. Emmas last working day will be Friday, the 27th.
As department heads, please communicate this news to
your staff. Emma will be taking on a new position as Facilities
Services Manager at Marston Convention Center, and we wish
her every success in her new role. Her successor has not yet
been appointed, but as is our normal custom at Waterford
Hotel, we want to fill this position by promoting from within.
Anyone interested in this opportunity, please e-mail Human
Resources within the next two weeks.

Part 4 p125 Track 106

Questions 71 through 73 refer to the following broadcast.
[M-Am] Hello. Im Tom Chan, bringing you the weather here on
WTNC. And now, the forecast here in beautiful Saratoga.
Wednesday will be mostly sunny with temperatures around
53 degrees and a calm wind, no more than ten miles per
hour. A cold night, though, with temperatures falling to 35
degrees. Thursday will be wet, with a 40 percent chance of
showers in the daytime. However, there will be sunny periods,
and temperatures should again be in the low fifties. Showers
very likely overnight and certainly into Friday, which will be
mostly cloudy with a 70 percent chance of rain. So, get those
umbrellas ready, folks. Youll need them!
Questions 74 through 76 refer to the following announcement.
[F-Au] Your attention please. This is a passenger announcement. Will
passenger Riccardo Tomaselli, thats Mr. Riccardo Tomaselli,
passenger for National Airlines flight VL318 to Sydney, please
proceed directly to Gate 34. The flight is about to depart. This
is the final call for flight VL318 to Sydney. This gate will close in
five minutes. Thank you.
Questions 77 through 79 refer to the following talk.
[M-Cn] So, hopefully you can see from that short presentation that
Candie Communications has a great deal of experience in this
field. We are experts at market research, and have worked with
governments, large corporations, and other institutions. We
look forward to the opportunity to design and deliver a market
research program suitable for your needs here at Ablewight
Industries. I am sure that my team and I can gather plenty of
quality data to help you learn more about your customers, so
you can meet their needs successfully and prosper as a result.
Now, does anyone have any questions?
Questions 80 through 82 refer to the following talk.
[F-Br] Were about to begin our brief tour. It takes twenty minutes,
and well start with the editorial and design departments, then
move on to the print room, where you can see how books
are printed from enormous rolls of paper. After that, well go
through to the shipping room, where all the books are boxed
up and made ready for delivery. Well end in the museum,
where we have an interesting exhibit about our company, from
its origins to the present day. Please do make notes as you go
along, and if you have any questions just ask. I want to make
sure that the articles you all write are accurate! Can I please
ask you first to leave all your bags at the reception desk over
there, and then well begin.
Questions 83 through 85 refer to the following advertisement.
[M-Am] In business today, its vital to keep up with the very latest
business trends. Get the edge. Get ahead. Get Business
International. Enjoy up-to-the-minute analysis of all the
important business matters of the month. Read in-depth
articles and interviews with todays leading business experts.
Get your subscription to Business International today. Just $89
gets you twelve issues, delivered monthly. Or, buy a copy from
your local retailer at $9.99 per issue. Oh, and did I mention the
special offer? Subscribe for two years and get a free luxury
ballpoint pen worth twenty dollars, and well pay the shipping!
To get your subscription to Business International, call 1-800555-8956, or go online at www.businessinternational.com.
Dont be left behind.
Questions 86 through 88 refer to the following speech.
[M-Au] For those of you who dont already know, it is with great regret
that I have to announce that Emma Wilkins has decided to
step down from her position as Guest Services Manager.
Emma has worked here for over ten years, and has made

Questions 89 through 91 refer to the following recorded message.

[F-Am] Thank you for calling Far Out Enterprises. Your call is
important to us. All our customer representatives are currently
busy attending other customers. If you know the extension
you are calling, please dial now. Otherwise, please continue
to wait and a customer representative will be with you shortly.
Did you know you can also make flight reservations, book
hotel rooms, and much more via our website? So why not visit
us at www.faroutenterprises.com. Alternatively, please hold.
Your position in the line is five and your estimated wait time is
eleven minutes.
Questions 92 through 94 refer to the following short talk.
[M-Br] Thank you all for coming in early. I know it was short notice,
but an emergency has come up. Ive just heard that an
inspector from the Department of Health will be visiting us
this afternoon to assess health and safety requirements.
Apparently, a member of the public has complained about
a fingernail found in their soup last week. So, we need the
kitchen cleaned from top to bottom, and all the tables, chairs,
cutlery, and so on have to be spotless. The storage room must
be straightened up, and the staff lounge, too. Everything must
be clean. Is that clear? Its ten now, and theyre arriving at one,
so lets get started immediately.
Questions 95 through 97 refer to the following talk.
[F-Au] The last item on the agenda is this years charity fundraising
event. Weve had lots of ideas, as always. Eight very
imaginative ones, to be precise, from running a marathon to all
having our heads shaved, but the most suitable seems to be a
sponsored car wash. There are fourteen other companies on
this site, so that means a lot of cars. If we each use part of our
lunch hour every day for a week to wash as many cars as we
can, we might break last years record of $790. Well charge
$10 for each car washed, and all the money made will go to
the Queensland Childrens Hospital.
Questions 98 through 100 refer to the following talk.
[F-Am] Welcome to In the Know with me, your host, Amanda
Ridgely. The breaking news of the day is the collapse of Brinks
Machinery in Springtown. The President, Steve Chadley,
told reporters this morning that the company would stop
operations at the end of the month. Blaming cheap imports
from overseas, Chadley confirmed that the entire factory
would be closing. Over four hundred people are expected to
lose their jobs. The news has come as a great shock to the
town, which has been home to Brinks for over fifty years.

Practice Test 1
Part 1 p269 Track 107
1.

[F-Br]

(A) Theyre entering a building.

(B) Theyre walking on the grass.
(C) Theyre sitting in a circle.
(D) Theyre relaxing on the beach.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

25

2.

[M-Au]

3.

[F-Am] (A) Shes working in the kitchen.

(B) Shes washing her hair.

(C) Shes doing the laundry.

(D) Shes picking up some bottles.

17. [M-Au] Whose car is parked outside the main entrance?

[F-Am] (A) If its red, then its Andrews.

(B) Yes, I think it is.

(C) Oh no, not again.

4.

[M-Cn] (A) The shopping mall is crowded with people.

(B) The sign shows travelers where to go.

(C) The passengers are waiting at the gate.

(D) The flight is about to take off.

18. [F-Cn] What time do you think youll arrive at the hotel?
[M-Am] (A) Its on the corner of First and Third.

(B) We wont have time to stay long.

(C) Sometime in the early evening, I think.

5.

[F-Au]

19. [M-Am] How do you and Stacey know each other?

[F-Am] (A) Yes, were good friends.

(B) We went to college together.

(C) Weve known each other for years.

6.

[M-Am] (A) Theyre sitting on some benches.

(B) Theyre showing people to their seats.

(C) Theyre giving a presentation.

(D0 Theyre arranging the chairs.

20. [F-Br] Whos the man in the black suit?

[M-Cn] (A) Do you think it suits me?

(B) Yes, hes dressed very formally.

(C) Thats the new vice president.

7.

[F-Cn]

(A) Hes digging with a shovel.

(B) Hes getting into a hole.
(C) Hes trying on some gloves.
(D) Hes walking in the sunshine.

21. [M-Au] Do you remember when the next seminar is?

[F-Cn] (A) After lunch in the main hall.

(B) No, I cant find it anywhere.

(C) Ill definitely be there.

8.

[M-Br]

(A) Some people are cycling past a gate.

(B) The bicycles are leaning against the railing.
(C) The cyclists are waiting to start a race.
(D) The bicycles are being collected for repair.

22. [F-Am] How often did you say you go to the park?
[M-Br] (A) Hardly ever, because Im so busy these days.

(B) I usually drive my car once a week.

(C) The flowers look beautiful at this time of year.

9.

[F-Am] (A) Hes cooking in the kitchen.

(B) Hes reading a recipe book.

(C) Hes putting a dish in the oven.

(D) Hes serving food to the customers.

(A) The vehicles are parked under cover.

(B) The man is standing next to the truck.
(C) The truck is driving down the road.
(D) The construction worker is lying on the ground.

(A) The man is reading a newspaper.

(B) The people are asking for directions.
(C) The woman is wearing sunglasses.
(D) The tourists are taking a cruise.

10. [M-Cn] (A) Some plates are on the counter.

(B) The cabinets are being cleaned.

(C) The plumber is taking a drink of water.

(D) The man is washing his hands in the sink.
Part 2 p275 Track 108
11. [M-Br]
[F-Cn]

How about having lunch later?

(A) Yes, I had lunch late.
(B) He works as a waiter.
(C) Im free around one.

16. [F-Am] If you need any more information, just ask.

[M-Br] (A) The inflammation is better now, thanks.

(B) Youve been very helpful.

(C) Yes, ask me anytime.

23. [M-Am] Mr. Lee didnt call this morning, did he?
[F-Am] (A) Not as far as he knows.

(B) I saw him two weeks ago.

(C) Were you expecting him to?
24. [F-Au] Why dont you speak to Liz instead of sending her an
e-mail?
[M-Am] (A) I dont know her number.

(B) OK, Ill send her an e-mail right away.

(C) You didnt tell me youd spoken to her.
25. [M-Cn] They say that the Regent Hotel is the best in the city.
[F-Br] (A) Id rather not ask them.

(B) No, its to the east of the city.

(C) Yes, Ive heard that, too.

12. [F-Am] Where did you buy that jacket?

[M-Au] (A) I needed a new one.

(B) At the shop on the corner.

(C) Do you mean this tennis racket?

26. [F-Am] Are you ready to leave or do you want to keep working?
[M-Au] (A) OK, lets do that.

(B) I want to stay and finish this report.

(C) I only left because I had to.

13. [M-Cn] When will you be back in the office?

[F-Am] (A) Not until Friday.

(B) I went on vacation.

(C) Ill give it back next week.

27. [M-Cn] The supervisor doesnt want to see me, does he?
[F-Am] (A) Yes. He said hell be in his office at one.

(B) No, he cant swim so well.

(C) He already met us last week.

14. [F-Au] Did you hand in the report yesterday?

[M-Am] (A) I dont like sports very much.

(B) No, I didnt have time.

(C) Thank you for your support.

28. [F-Au] Dont you have to stop for gas?

[M-Br] (A) Ive had enough to eat, thank you.

(B) Ill drive to the doctor later.

(C) No, the tanks almost full.

15. [M-Am] Didnt Timothy say hed be here by ten?

[F-Br] (A) I heard there are ten people.

(B) Yes, I think thats right.

(C) He didnt stay long.

29. [M-Am] How many delegates came to your presentation?

[F-Cn] (A) That demonstrates my point precisely.

(B) There must have been over one hundred.

(C) There are twelve students in my class.

26

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

30. [F-Am] Can you help me move this desk to the other office,
please?
[M-Cn] (A) Im sorry, but I have a bad back.

(B) Its down the hallway on the left.

(C) My brother doesnt need any help.
31. [M-Am] Which one of you forgot to lock the door last night?
[F-Br] (A) One was knocked on the floor.

(B) Greg said it was him.

(C) Ill never forget that.
32. [F-Am] When is Kate and Ryans anniversary?
[M-Br] (A) Its a week from Monday.

(B) Yes, theyre going away for the weekend.

(C) Ill see them at the end of the month.
33. [M-Au] Didnt the chef say our prices would be going up this month?
[F-Am] (A) I like it, but its too spicy for me.

(B) I guess he changed his mind.

(C) Were selling more rice dishes now.
34. [F-Cn] Are we supposed to meet the designer tomorrow or is it
the project manager?
[M-Am] (A) Well, I cant manage everything on my own.

(B) Im not opposed to borrowing money for this project.

(C) As far Im aware, were scheduled to see them both.
35. [M-Cn] Where are the ink cartridges that go with this printer?
[F-Au] (A) Yes, theyre the right ones.

(B) Theyll be in the storage cabinet.

(C) Its been a very mild winter, thats for sure.
36. [F-Br] Why wasnt Graham at the staff meeting?
[M-Au] (A) The staff are completing it now.

(B) It was at three oclock in the boardroom.

(C) Apparently, he wasnt feeling well.

37. [M-Cn] Please dont take any equipment without filling out the

appropriate forms.
[F-Am] (A) Do you want to negotiate these reforms?

(B) The shipment should arrive any day now.

(C) OK, Ill do my best to remember that.
38. [F-Am] Do you want these brochures printed on white or
colored paper?
[M-Br] (A) Whichever is the cheapest will be fine.

(B) Yes, that sounds like a good plan.

(C) The paper covered everything.
39. [M-Am] Which supplier would you recommend?
[F-Cn] (A) Ill inquire first thing tomorrow morning.

(B) I dont intend to order any supplies.

(C) Our regular supplier is the best, Id say.
40. [F-Au] Where do you think youll go after the convention finishes?
[M-Cn] (A) I wont go to the convention this year.

(B) I havent made any plans just yet.

(C) Yes, it should finish soon, I hope.
Part 3 p276 Track 109
Questions 41 through 43 refer to the following conversation.
[M-Cn] Hello. Nigel Travers speaking. Can I help you?
[F-Am] Hello. This is Suzanne Watson here, from Information
Technology. Im just calling to let you know that Ive finished
writing up the performance improvement plan we did for you,
and Ill be mailing the report to you this afternoon. Is that OK?
[M-Cn] Yes, thats a relief, thank you. I was actually expecting it last
week.
[F-Am] I know, but as I said in my e-mail it took longer than I expected
to compile all the data. I dont think youll be disappointed with
the results, though. You should have it by noon tomorrow.

Questions 44 through 46 refer to the following conversation.

[F-Am] Rob, this is Annie from reception. Im wondering if you can

help us. Were short staffed today, because Lizzie is sick, and

the Saratoga Bank representatives will be here in an hour. Do

you have time to help us?
[M-Am] Well, I need to make a couple of calls, but I can come down
after that. What do you want me to do?
[F-Am] Just give us a hand putting the information sheets into the
files. There are two hundred to get through, and we havent
started yet!
[M-Am] OK. Ill be down in five.
Questions 47 through 49 refer to the following conversation.
[F-Am] Angela Adams is leaving next Friday, and we havent decided
what to get for her. Do you have any ideas?
[M-Cn] Hmm. How about a box of chocolates and some roses?
[F-Am] Thats not very original, is it? Anyway, we have more money to
spend that that. We can go up to five hundred dollars.
[M-Cn] Wow. Well, I guess she has worked here for forty years. Maybe
shed like some new luggage or something?
Questions 50 through 52 refer to the following conversation.
[F-Am] Id like to send these letters first class, please. They already
have stamps on them. And this package as
well, to Singapore.
[M-Am] Put it on the scale, please. Thatll be fifty-eight dollars and
fifty cents. Thats Priority Mail, so itll be there in six to ten
days.
[F-Am] OK, thats great. I dont have enough cash so Ill pay by card,
thanks.
[M-Am] Thats fine. Ill just check that all the details are correct first
before I take payment.
Questions 53 through 55 refer to the following conversation.
[F-Cn] Look, its after two already and were still not on the freeway.
We should have taken the train. Can I borrow your cell phone,
Joe? I left mine at home this morning, and I really should
phone the office to say well be late.
[M-Am] No problem. Its in the glove compartment. Yeah. Just slide
that button and yeahthats the keypad. Id better keep my
eyes on the road.
[F-Cn] Good idea. Oh no! It says theres no reception. It must be the
mountains.
[M-Am] Dont worry. Just another five minutes or so and well be
through them. It should be OK then.
Questions 56 through 58 refer to the following conversation.
[F-Am] Hello. This is Pauline Connelly from KL Plastics? I came
over earlier today to look at the offices on Commerce Drive.
Number 54.
[M-Am] Oh yes, Ms. Connelly. Good to hear from you. I remember, 54
Commerce Drive. Weve had a lot of interest already in that
property. Have you had enough time to make a decision?
[F-Am] Yes, and Im afraid we wont be going ahead. The location is
perfect, and theres enough office space for us there, but the
price is rather high. I mentioned it was a concern at the time
and after going through the figures, it just doesnt work for us
financially, Im afraid.
[M-Am] Oh, thats too bad. I could contact the owner if that would
help, and maybe ask if theres any room for negotiation. Let
me see its two hundred thousand, right? How does one
hundred eighty work for you?
Questions 59 through 61 refer to the following conversation.
[F-Au] May I help you, sir?
[M-Br] Er, yes. I dont think Im lost, but can you tell me what floor
HSC Dental is on, please? Im sure this is the right place, but I
cant see their name on the directory over there.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

27

[F-Au]




[M-Br]

Well, they only moved in last week and we havent added their
name to the list yet. Theyre on the fifth floor. You can take the
elevator over there. When you get out, turn left and theyre
at the end on the right. I can call them to say youre on your
way, if you wish.
That would be good, thank you. Please tell them Mr. Thomas
has arrived for his appointment.

Questions 62 through 64 refer to the following conversation.

[F-Am] Oh no! I just got another e-mail from Telco Phone Systems
saying the fax I sent didnt go through. I cant understand it. I
sent them the same order form three times already. Im sure
theres nothing wrong with our fax machine.
[M-Cn] Well, I just sent a fax half an hour ago without any trouble. The
problem might be at their end. Maybe you should call and ask
them for a different fax number?
[F-Am] No, I cant have this drag on all day. Ill just have to scan the
form and e-mail it to them, I suppose. I wish they could use
their equipment properly.
Questions 65 through 67 refer to the following conversation.
[M-Am] Hello. Can I have a round trip ticket to Boston please, leaving
early tomorrow if possible?
[F-Am] OK. Let me see Portland to Boston We have a train
departing at 9:05. Thats direct. It takes two and a half hours
and a regular reserved seat will cost you nineteen dollars.
[M-Am] Id like to go business class, please, and come back early
evening sometime.
[F-Am] OK, business class is eight dollars extra. Coming back I can
do a 5:40, gets in at 8:10. So, thatll be twenty seven dollars
each way. One round trip on the Downeaster to Boston,
business class. How would you like to pay?
Questions 68 through 70 refer to the following conversation.
[F-Cn] Youre not wearing that old shirt tonight, are you Steve? The
collars all worn and theres a button missing in the middle. I
thought we were going to a formal dinner.
[M-Am] Yes, we are. Its the companys annual award ceremony. But I
spilled some sauce on my best shirt last night at the welcome
reception, and I dont have another white one. This is it, Im
afraid.
[F-Cn] Well, you cant go dressed like that. Look, its only six oclock.
Why dont you drive down to the mall and buy a new one. Itll
only take twenty minutes so you should still have time to get
dressed before the taxi arrives.
[M-Am] I guess youre right. You stay here and wait for the babysitter.
Ill be as quick as I can.
Part 4 p279 Track 110
Questions 71 through 73 refer to the following speech.
[M-Am] Ladies and gentlemen, on behalf of the Eastern Business
Forum, Id like to start by saying what a great idea this
Awards Ceremony event is. It is a wonderful way to recognize
achievement among this regions entrepreneurs, and the
publicity it has attracted is definitely a bonus. Now, the first
award is Internet Entrepreneur of the Year. As you know,
the Internet is increasingly important to even the smallest
businesses, opening up the prospect of attracting additional
customers both nationally and internationally. The growing
acceptance of shopping online has produced a revolution,
and we all need to embrace this. So it is with great pleasure
that I can announce that this award Internet Entrepreneur
of the Year goes to a local company that has shown
great success in this area. And now, for her achievements in
developing the online fresh flowers market, the award goes
to... Mrs. Deborah Sumner of Fresh-To-Your-Door.Com!

28

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions 74 through 76 refer to the following announcement.

[F-Am] Good afternoon ladies and gentlemen. This is a customer
announcement. To celebrate the opening of this store, we
have some great offers for you all week, including up to fifty
percent off all seasonal fruit and vegetables. Go to the fruit and
vegetable aisles now for up to 50 percent off peas, carrots,
strawberries and lots more! In our frozen food section we are
also offering buy one get one free on all brands of ice-cream.
Now thats a bargain! Remember, we can now deliver your
shopping free of charge for anyone spending over one hundred
dollars. Just complete an application form at the customer
service desk and let us take your shopping home for you! Thank
you for shopping at EZMart, where you can buy more for less.
Questions 77 through 79 refer to the following voicemail message.
[F-Au] H
 ello, this is a message for Dr. Peter Nights secretary. My
name is Carla Johnson from Business Life magazine. I would
like to arrange a time to come and interview Dr. Night about
his latest book, The Culture of Business, which was published
last week by Harcourt Press. I read this over the weekend
and found it fascinating. Im sure some of the points he raises
would interest our readers and so Id like to write an article on
it for our magazine. My number is 555-203-9215. Its Monday
today so if this is possible, can you please get in touch with
me by the end of the week to arrange a suitable time for me to
come over? It shouldnt take longer than an hour. Thank you
very much.
Questions 80 through 82 refer to the following talk.
[M-Cn] Thank you, everyone for coming to tonights Question Time
event. As you know, this is the first event of its kind we have
organized, so we all feel very excited and hopeful that it will
prove productive. Bill Sissons, our Chairman, is here, along
with other members of the Board, all waiting to answer your
questions openly and honestly. Can I start by saying it is
wonderful that so many of you have stayed behind to take part.
Feel free to ask any question you want on any matter related
to the management of the company. Positive and negative
comments and observations are also welcome. The purpose
is to help us identify what the company is doing well, and what
its not doing well, so we can all work together to improve
procedures and ultimately increase our productivity! Please
direct all questions to me first, and I will then choose suitable
members of the panel to give an answer. Now, can I have the
first question, please?
Questions 83 through 85 refer to the following advertisement.
[F-Am] Do you need a break? Want to go somewhere hot and sunny?
Then book your next vacation with Betts Travel. We offer the
best deals to hot locations all over the world . . . because were
North Americas number one travel specialist, whatever youre
after, we have it, and at a price you can afford. Travel to Egypt
to see the amazing pyramids for just $1700, or go on an African
safari for $1500! Stay on one of the spectacular islands of
the Adriatic for as little as $2000 for a two-week, all-inclusive
package, or for budget travelers, simply relax on some of the
worlds finest beaches in Spain from an amazing $500 per
week. Save, save, save with Betts Travel. If you dont have a
particular destination in mind, then book one of our famous
last minute deals and save up to 50 percent off the regular
price. Save big when booking your flights, hotel and car with us.
Book online now and well give you a free travel bag. Or call our
team at 1-800-555-7104. Thats 1-800-555-7104. Remember,
these deals are not available through any other travel agent. Life
is short, so get in the sun now . . . with Betts Travel.

schemes might be most suitable, and help with any extra

language training or work skills you might need. Up on the
next floor is the Deans Office, and also the Financial Services
department where you pay your fees. Oh, I nearly forgot
next to the elevator on the wall over there is the college bulletin
board. Check that regularly for further details and special
events, things like that.

Questions 86 through 88 refer to the following recorded message.

[F-Am] Welcome to Serpentine Medical. Please select from the
following options. For appointments, or to speak to a
receptionist, press 1. If you have a question about your
medication and it is between nine a.m. and five thirty p.m.,
press 2. If your call is urgent, and you require immediate
medical attention, press 3. If you need urgent medical
attention outside of normal office hours, please visit the
nearest emergency room, or call 482-555-1010 for information
on how to contact our after-hours emergency services. For
any other inquiries, please hold. Your call will be answered
shortly. Please note, our baby clinic for new mothers is now
on Wednesdays. There is no need to make an appointment for
this service. Thank you.
Questions 89 through 91 refer to the following announcement.
[M-Au] Good morning passengers. This is your captain speaking.
Id like to welcome you all aboard this FlyRight 215 service to
Adelaide. Were currently cruising at an altitude of 30,000 feet,
and the time now is approximately 7:15 A.M. Please do take
a moment to look through the safety brochure, located in the
seat pocket in front of you. Very shortly we will be playing a
safety demonstration video. For safety reasons, I would ask
that you keep your seatbelt fastened throughout the flight.
Once we are underway, in around thirty minutes the cabin
crew will of course be coming round to serve you a selection
of hot and cold drinks and light snacks. The weather in
Adelaide is eleven degrees centigrade, partly cloudy, with a light
westerly wind, but it should be a few degrees warmer with sunny
skies when we land. That will be in approximately two hours
time, so, for now, please sit back, relax, and enjoy the flight.
Questions 92 through 94 refer to the following report.
[M-Am] Results of a survey published today reveal that employers
are optimistic about hiring prospects for the coming year.
The survey, carried out by the ManManagement Group,
found that increased demand for products and services
means that employers are now looking to take on more
personnel. Despite evidence that the nations economy is
still in recession, nearly 75 percent of the 12,000 employers
who responded to the survey said they expected to increase
staffing levels in the coming quarter. This is welcome news, as
the U.S. net employment outlook, which subtracts anticipated
job cuts from jobs created, is now posting a positive figure.
Most demand will be in construction, although finance,
manufacturing, and retail sectors will also benefit.
Questions 95 through 97 refer to the following speech.
[M-Br] Id like to take a few moments if I may to introduce Nicola, who is
our new stockroom manager. Nicola comes to us with over five
years experience in warehouse and stockroom management.
Previously, she worked at Simmons Retail, and Im sure her
knowledge of stockroom systems will help us all. Nicola will
be applying her experience to make improvements that are
essential for us as we aim to double our store portfolio over the
next two years. Shes not only new to the company, but also new
to Baltimore, so before we begin our dinner, Im sure youll all
join me in wishing her a very warm welcome to Wallace & Sons.

Practice Test 2
Part 1 p309 Track 111
1.

[F-Br]

(A) Hes adjusting his tie.

(B) Hes clearing dishes from a table.
(C) Hes checking the time.
(D) Hes taking salad from a bowl.

2.

[M-Au]

(A) The cashier is serving a customer.

(B) The women are buying some coats.
(C) The shoppers are leaving the store.
(D) The workers are cleaning the counter.

3.

[F-Am] (A) Shes watching the news.

(B) Shes watering a plant.

(C) Shes reading a newspaper.

(D) Shes opening a book.

4.

[M-Cn] (A) The chairs are stacked in a corner.

(B) The exam is almost finished.

(C) The desks are arranged in rows.

(D) The class is about to start.

5.

[F-Au]

6.

[M-Cn] (A) Theyre writing on the board.

(B) Theyre standing side by side.

(C) Theyre getting clubs from the carts.

(D) Theyre playing a round of golf.

7.

[F-Cn]

(A) The men are feeding the dogs.

(B) The dogs are wearing vests.
(C) The pets are behind the display.
(D) The people are raising money.

8.

[M-Br]

(A) Some people are climbing trees in the park.

(B) The man is carrying a ladder over his shoulder.
(C) The ladder is resting against a tall tree.
(D) The construction workers are taking a break.

9.

[F-Am] (A) Theyre looking for fish in the water.

(B) Theyre trying to stay afloat.

(C) Theyre taking a trip by boat.

(D) Theyre swimming in the river.

(A) Hes getting tools from a box.

(B) Hes putting on his jacket.
(C) Hes checking the rules.
(D) Hes trying on some socks.

10. [M-Am] (A) Hes putting away his guitar.

(B) Hes walking out of the store.

(C) Hes playing music in a band.

(D) Hes standing on the sidewalk.

Questions 98 through 100 refer to the following talk.

[F-Am] OK, so here we are now on the second floor, and on the
right here you can see the International Student Services
department. Their job is to guide you through the registration
process. Theyll also help with visa requirements, and your
health and housing needs. Oh, and thats where you go
for your job placement assignment. As you know, work
experience is an important part of all our business programs
here. Before you choose where to work, youll discuss options
with a Guidance Counsellor. Theyll help you determine your
education goals, give you advice on which work experience

Part 2 p315 Track 112

11. [F-Br] What was your reason for not accepting the plan?
[M-Am] (A) I couldnt agree more.

(B) No, I didnt plan anything.

(C) I felt it was too expensive.
12. [M-Au] When did you start work this morning?
[F-Cn] (A) Its not far, so I usually walk.

(B) About an hour ago.

(C) Ill be there by nine
Pass The TOEIC Test Introductory Course AUDIOSCRIPT

29

13. [F-Am] Is that a new computer?

[M-Am] (A) Yes, I got it yesterday.

(B) Blues my favorite color.

(C) I knew it was complicated.

27. [F-Br] Whats your schedule like for next week?

[M-Am] (A) I was traveling all week.

(B) Monday is not too busy.

(C) Id like that a lot, thank you.

14. [M-Cn] I think James is on vacation.

[F-Am] (A) No, hes in France on business.

(B) He lives near the station.

(C) Thats a good idea.

28. [M-Cn] Dont you ever get tired of doing the same thing?
[F-Au] (A) No, I enjoy my job.

(B) I think the same, too.

(C) The tires look similar to me.

15. [F-Au]
[M-Br]

29. [F-Am] How much profit did we make on the deal?

[M-Am] (A) We lost the cards on the train.

(B) Around five thousand dollars.

(C) The cost of steel has risen.

Cant you read that sign?

(A) I signed it right away.
(B) The writings too small.
(C) I dont like the design.

16. [M-Am] How do you know Danielle?

[F-Cn] (A) Yes, I do.

(B) We work together.

(C) Shes very talented.

30. [M-Am] Could you tell me where the reception is, please?
[F-Am] (A) We had a warm reception.

(B) Its in the main hall.

(C) There can be no exceptions.

17. [F-Am] Whos prepared to work late tonight?

[M-Au] (A) Yes, the report is all prepared.

(B) Is it eight already?

(C) Charlie said she would.

31. [F-Cn]
[M-Br]

Who else attended the meeting?

(A) What else could I do?
(B) It starts at four.
(C) Tina and Geoffrey were both there.

18. [M-Cn] Would you mind answering the door?

[F-Au] (A) Not at all.

(B) Im afraid I dont know.

(C) What did you have in mind?

32. [M-Au]
[F-Cn]

What does Tom think about the reorganization project?

(A) Next Friday should be fine.
(B) Yes, I think he does.
(C) He supports what were doing.

19. [F-Am] Which of these reports have you seen?

[M-Am] (A) I dont know any reporters.

(B) Sorry, I didnt clean any of them.

(C) Just the latest one, actually.

33. [F-Au] Does the company have a website?

[M-Cn] (A) Its not online yet.

(B) Thanks for joining me.

(C) Sightseeing is part of the package.

20. [M-Br] How did the test go?

[F-Am] (A) I think I did OK.

(B) Yes, it went yesterday.

(C) Its still here.

34. [M-Am] Have you found your camera yet?

[F-Br] (A) Yes, Ill get a digital one.

(B) No, Ive looked everywhere.

(C) Its a very good camera.

21. [F-Br] Do you know what time the train leaves?

[M-Cn] (A) Sorry, I dont have the time.

(B) In about five minutes.

(C) The leaves are all gone.

35. [F-Cn] We have no more copy paper left.

[M-Am] (A) Your coffee is on the desk.

(B) No, its not on the left.

(C) I ordered some last week.

22. [M-Au] Is it casual or formal dress tonight?

[F-Am] (A) That dress looks great.

(B) I think its tomorrow.

(C) Jeans are OK.

36. [M-Br] Will we be expanding the supply room soon?

[F-Am] (A) Hes standing over there.

(B) I dont think we can avoid it.

(C) Please store it in your room.

23. [F-Cn]
[M-Br]

37. [F-Am] You need to check all the statistics included in this report.
[M-Cn] (A) Are you sure thats necessary?

(B) Yes, theyre all in the report.

(C) Thank you for checking.

Helen didnt ask to see me, did she?

(A) She didnt see anything.
(B) No, dont ask her.
(C) Im really not sure.

24. [M-Am] What do you think we should do?

[F-Br] (A) Yes, I think we should.

(B) Dont ask me.

(C) I thought so, too.

38.

25. [F-Au] The mail has just arrived.

[M-Am] (A) Is there anything for me?

(B) No, its for women only.

(C) Can he wait another hour or so?

39. [F-Br] What did you have for lunch?

[M-Am] (A) OK, lets go to the cafeteria.

(B) Ill be ready at one.

(C) A ham sandwich and a coffee.

26. [M-Br] Why is Noriko leaving early today?

[F-Am] (A) She has a doctors appointment.

(B) Sorry, I was late too.

(C) I dont know where she lives.

40. [M-Au] Can you fax the application to me?

[F-Am] (A) The tax was unacceptable.

(B) Im full of admiration.

(C) Ill do it right now.

30

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

[M-Am] Will you get paid at the end of the month?

[F-Au] (A) I hope so.

(B) Yes, Id prefer that.

(C) The end of the month is fine.

Part 3 p316 Track 113

Questions 41 through 43 refer to the following conversation.
[M-Cn] I just got a call from Mr. Sykes at Capital Investments. He
says he left his jacket in Conference Room 4 after the meeting
on Friday afternoon. Has anything been handed in over the
weekend?
[F-Am] Not as far as I know. Theres nothing at the reception desk,
anyway. We put any lost property we find under the counter,
here in this box Its empty, see?
[M-Cn] Hmm. The night cleaners would have found it if it was still in
the room, I guess.
[F-Am] Yeah, thats right. I dont think we have it. Unless Andy found it
when he opened up this morning. Let me give him a call and
check.
Questions 44 through 46 refer to the following conversation.
[F-Am] Alex, can you give me a hand with this projector, please? I
cant seem to get it to work, and my presentation is supposed
to start in twenty minutes.
[M-Am] Sure. It looks like youve plugged it into your computer
correctly, so whats the problem?
[F-Am] Nothing comes up on the screen. All the lights are green, but
the screen is blank. Ive reset it three times already.
[M-Am] Oh, right. It did this with me last week, actually. It cant be the
batteries. I think the cable might be loose. You need to check
if everything is tight enough.
Questions 47 through 49 refer to the following conversation.
[F-Cn] Hello. How may I help you?
[M-Am] Hello. Id like to book a double room for two nights from the
21st of this month, please. Do you have anything available?
[F-Cn] Ill check for you. Two nights from the 21st. yes, we have
a deluxe room available. Itll be $220 per night, including
breakfast. Would you like to go ahead with this?
[M-Am] Hmm. Its a little more than I wanted to spend. Do you have a

standard double instead?
Questions 50 through 52 refer to the following conversation.
[F-Am] How are things going in London, Geoff? Youve been there for
six months now, so I guess youre getting used to it.
[M-Au] Yes, I love it there. I mean, the weather is awful, of course,
but the job is going well and I seem to get along with all my
coworkers.
[F-Am] Thats good to hear. So, are you staying in New York for
long, or do you have to get back after the conference?
[M-Au] Im here for a week, then stopping off in Hong Kong for a few
days on my way back.
Questions 53 through 55 refer to the following conversation.
[F-Cn] I thought that meeting went very well. They certainly seemed
interested in what we had to say, didnt they?
[M-Am] Yes, I suppose so. But Dr. Kobayashi wasnt there. Hes the
President, and that means hes the one who makes all the
decisions. I doubt theyll get back to us with an order just yet.
[F-Cn] What? You mean well have to come back again. Thatll be
three times this year.
[M-Am] I know, but if thats what it takes to get an agreement signed
then thats what we have to do. We really have no choice.
Questions 56 through 58 refer to the following conversation.
[F-Cn] Hello, Chris. This is Sue Hayward at Dominion Insurance. I
was just wondering how the new brochures were
coming along?
[M-Au] Oh, hi Sue. Well, we got the files OK. Thanks for sending
them. Unfortunately, weve had a problem with our main
printing press here. Im still waiting for it to be resolved.
We have a lot of jobs backed up and yours is one of them, Im
afraid.

[F-Cn] Thats a shame. When I called last week I said we needed

these for today, didnt I? Its urgent. We have a big shipment

ready to go and we need to include these brochures before

we can send it.
[M-Au] I understand. Like I said, theres a problem with the press.
My hands are tied until its fixed. Ill put your job at the top of
my list, though. It should be done sometime this afternoon,
hopefully.
Questions 59 through 61 refer to the following conversation.
[F-Au] Im off to Paris tomorrow. Its the final seminar in my European
Business course, remember, so youll have to look after the
sales accounts yourself while Im gone. Ill be back on Friday.
[M-Cn] OK. Do you want a ride to the airport? I can take you there if
you like. The subway is closed for repairs, so therell be no
trains, and itll be quicker than taking the bus.
[F-Au] No, thats alright. I already booked a cab. Oh, can you e-mail

Mr. Gibson while Im gone? I think hes ready to place another
order.
Questions 62 through 64 refer to the following conversation.
[F-Am] OK, so thats one club sandwich special, a glass of
fresh orange juice, and a bag of salted nuts. Will that
be everything?
[M-Am] Yes, I think thats it. Thank you. Oh, er, how much is it?
[F-Am] Thatll be $17. Ive added it to your bill, so just pay when you
check out. Someone from room service should bring
it to you in about ten minutes. Thank you for your order,
Mr. Jackson.
[M-Am] Thank you. Bye.
Questions 65 through 67 refer to the following conversation.
[M-Am] Do you know why we havent been able to get online all
day, Joanne? I have e-mails I need to answer, and orders to
process.
[F-Am] I checked with our technical guys at the main office and
they said it has nothing to do with them. Its the Computing
Department in Seattle, apparently. They made a mistake
during routine maintenance last night.
[M-Am] Well, do they have any idea when well get back online? It
must be costing us a fortune in lost sales.
[F-Am] No. They said they were working on it, but they dont know
how much longer the systems will be down. I know its
inconvenient, but youll just have to try to be patient.
Questions 68 through 70 refer to the following conversation.
[M-Br] Theres a Mr. Dawson for you on line 3. He said he called last
week about some marketing supplies, but you didnt reply.
[F-Cn] Oh no. Not him again. Hes e-mailed me at least three times.
Can you tell him Im in a meeting and cant talk right now? Ask
him to send a catalogue, thats all.
[M-Br] OK, but he says theres a special going on right now . . . 50
percent off brochures and calendars. We need some more,
you know.
[F-Cn] Yes, I know. But its six oclock already. I really need to go. Oh,

OK. Put him through.
Part 4 p319 Track 114
Questions 71 through 73 refer to the following talk.
[M-Am] Welcome everyone, to the first talk in our series on Sustainable
Tourism in the 21st Century. Tonight we start with a very special
guest speaker, Dr. Brenda Hartley. As many of you here know,
Dr. Hartley has championed the cause of sustainable tourism
for over thirty years now. She began as a student activist, taking
part in demonstrations against the social and environmental
impact of tourism on indigenous cultures in South America and
Africa. Today, she chairs a United Nations task force assessing
the economic impact of tourism around the world. She is
perhaps best known as the author of the Act Now books, in
Pass The TOEIC Test Introductory Course AUDIOSCRIPT

31

which she encourages not only the world powers to take action,
but also each of us as individuals. Ladies and gentlemen,
without further ado, please join me in welcoming tonights very
special guest speaker, Dr. Brenda Hartley.

and it will be too late on Monday morning, so please call me

back to confirm the details as soon as possible. I am very
concerned about this and really hope we can avoid any further
delays. Thanks.

Questions 74 through 76 refer to the following report.

Questions 89 through 91 refer to the following announcement.

[M-Am] Hello and welcome to Star Radios Jobs Report. Im your host,
Hugh Robinson. We start with breaking news of trouble at
Hartfords biggest employer, Cheffin Industries. Workers today
walked out of the automobile manufacturers largest plant in
the region, demanding better pay and conditions. Some three
hundred workers staged the strike, which caused production
at the plant to stop completely. Workers complained of low
pay, unpaid overtime, and the withdrawal of health benefits
announced by the management last month. The strike appears
likely to spread to Cheffins other factories, and could have a
tremendous impact on the company if it is not resolved quickly.

[M-Br] And here as we come around the corner we can see the
marvelous eleventh-century cathedral. Its a wonderful
example of medieval architecture, over 900 years old, and still
very much the centerpiece of the city of Norwich. This is one
of the biggest attractions in the East of England. In a moment,
our driver Sam will pull over and drop us off and well have two
hours to explore this lovely cathedral. Dont forget, the price
of your entry to the cathedral is included, so just wait at the
group entrance while I deal with the tickets. For those of you
who want some refreshments, theres a coffee shop inside,
and a gift shop, of course. Theyre both open until five oclock.
Well meet back at the main entrance at five thirty. OK. Oh, and
before we stop, please remember, you can leave your jackets,
bags, and other belongings on your seats, but I encourage
you to take all your valuables with you.

Questions 77 through 79 refer to the following talk.

[F-Br] I would like to start by saying a few words about the latest
member of our team. Bret James comes to us with ten years
experience in real estate. For the last five years, he has been
an international realtor and has managed the acquisition of
some of the largest commercial buildings in Asia and Latin
America. As our new Acquisitions Director, I hope he will
manage to do the same for us, as we begin to explore new
real estate markets beyond Europe, and specifically in these
key regions. Im sure you will all help him to settle into his
role, and I encourage all of you to submit any new ideas and
suggestions directly to Bret.
Questions 80 through 82 refer to the following speech.
[M-Cn] Welcome all of you to our Graduate Training program. Im
Francis Sheen, C.E.O. of Transform Cosmetics. You are
about to have six months of the hardest training in the beauty
business. Today, well start with an overview of the company.
In just a moment, Ill hand you over to Communications
Director Jeremy Mason, who will give a presentation on what
we do and where our corporate strategy is taking us. At
eleven, Diane Trent, our Operations Manager, will speak to you
about our operations abroad. Shell be updating you on our
exciting new retail establishments in Europe. Lunch will be at
one in the Washington Room. Then in the afternoon, you will
visit our flagship retail outlet at the Riverside Mall. The bus will
leave after lunch at two, so please be at the main entrance on
time.
Questions 83 through 85 refer to the following announcement.
[F-Au] Good morning, ladies and gentlemen. Welcome to
International Airways Flight 367 nonstop to Chicago. Please
accept our apologies for the slight delay. We are now ready
to begin boarding. We would like to ask any passengers
requiring special assistance, and any passengers with small
children, to please make your way to the gate for priority
boarding. All First Class, Business Class, and Continental
Club passengers may board the aircraft at your convenience.
Regular boarding will begin in approximately ten minutes. Id
like to remind all passengers to have your boarding passes
and passports ready for inspection. Once again, were sorry
for the delay and thank you for your patience.
Questions 86 through 88 refer to the following voicemail message.
[F-Am] Hello, Tony? Its Sally again. I was hoping you would pick up.
Its eleven thirty Friday morning and you still havent gotten
back to me about the schedule for next Monday. I e-mailed
you twice last week, and this is my third call since Wednesday.
I really need you to confirm the speakers and the content for
the workshop, before I put everything together and print out
the details. I dont want to have to do this over the weekend,
32

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

Questions 92 through 94 refer to the following talk.

[F-Cn] Welcome to Ocean Bay. My name is Michelle and Ill be your
waitress for today. Here is our evening menu. You can choose
two courses for $30 . . . so thats an appetizer and a main
course, or a main and a dessert. We also have an a la carte
menu which I will leave for you here, and the specials board
is over there on the wall. I highly recommend the salmon,
which is very fresh. Oh, and the grilled lobster is delicious.
Were known for our seafood here, but you probably know that
already. The only thing we dont have for you today is the tuna
salad. Thats usually on the regular menu, but everything on
the la carte is available, and, as I said, the specials are over
there on the wall. Since its before six oclock, you qualify for
our Early Eater complimentary beverage. You can have fresh
orange juice, mango juice, a choice of soft drinks or mineral
water. Which would you like?
Questions 95 through 97 refer to the following advertisement.
[M-Au] For small companies, a big phone bill can be well a big
problem. And its an even bigger problem when doing business
abroad. The fact is, when youre out of the country, calling the
office back home can be expensive very expensive. And just
think about the money your company spends on contacting
your customers overseas by phone! Wouldnt you like to save
money on your phone bill? Then why not switch your phone
provider to HTC Digital? We guarantee to reduce your phone
bill by thirty percent. Thats right. If you have fewer than twenty
employees, just sign up for one year to our International Small
Business plan, and well cut your overseas phone bill by thirty
percent, guaranteed for the first three months. Call now at
555-388-9759 to find out more. HTC Digitals International Small
Business plan. You know it makes sense.
Questions 98 through 100 refer to the following talk.
[F-Am] OK, Ive asked you all into my office because we need to get
ready for the meeting with Flax Investments next week. Joe,
Id like you to start off with a presentation of our financial
results for the last year. Keep it brief, maybe five minutes.
Trisha, you can follow that with the expected sales figures for
the next year. Give an overview, but make sure you mention
our operations in Mexico. Youll need to liaise with Bill in
Marketing, I think. Sarah, can you please prepare some
questions we need Flax to answer, such as what level of risk
they are comfortable with, how much they want to invest, how
long they want to invest for that kind of thing? Mike, I want
you to take the minutes of the meeting. Ill prepare the agenda
and send a copy out to everyone tomorrow.

Understanding Different Accents

American English p357
Exercise B Track 119
1. How many days did you spend in Tokyo? 2. Id like to see the
manager, please. 3.Where can I find the nearest bank? 4. Im afraid
we didnt receive your letter. 5. The man is checking into a hotel. 6.
What time does the meeting start?
Exercise C Track 120
1.The women are shaking hands. 2. People are waiting for a train.
3. Is this the fastest computer you have? 4. I didnt get your e-mail.
5. Would you like meat or fish?
British English p357
Exercise B Track 122
1. That presentation wasnt very interesting. 2. Can I use your
computer? 3. Why did you decide to leave the company? 4. The
woman is cleaning her glasses. 5. Hello. Im Simone. How do you
do? 6. Mr. Peterson will see you shortly.
Exercise C Track 123
1. We cant afford to employ more staff. 2. How long have you
worked at the bank? 3. The woman is waiting at a bus stop. 4. Ill
be back at around one oclock. 5. Did you check if these figures
are correct?
Australian English p358
Exercise B Track 125

1. Samantha is now head of marketing. 2. Remember to wear a hat
during the tour of the factory. 3. What year were you born? 4. The
man is pointing to a graph. 5. The European conference was held
in a castle in Germany? 6. We hope to see you again soon.
Exercise C Track 126
1. The man is getting out of a car. 2. Let me help you with those
files. 3. How long have you lived in Sydney? 4. Bills retirement
party is tomorrow at seven. 5. Do you have a room with a view of
the sea?
Canadian English p358
Exercise B Track 128
1. Is Tim working for his father now? 2. We expect the cuts will
save about three million dollars. 3. Sorry, but I cant understand
what you mean. 4. Any employee caught stealing will be fired
immediately. 5. Our company owns a boat on Lake Michigan. 6.
The woman is writing a letter.
Exercise C Track 129
1. Did you get much work done today? 2. John will be flying to
New York next week. 3. What did you think of the presentation? 4.
I didnt see you at the sales convention. 5. Hes changing a tire on
the car.

Pass The TOEIC Test Introductory Course AUDIOSCRIPT

33

Answer Key
LISTENING COMPREHENSION
PART 1 Photographs
Try It Out p3 Track 1
1. D  In (A), taking sounds similar to talking, but there are no
customers in view. She is sitting, not standing, at the reception
desk (B). (C) is an assumption.
2. A (B) is confuses the similar-sounding stair and chair. They are
not waving at the window (C). The curtains are open (D).
3. D Hes examining a car, not a card (A). Hes fixing the tire, not the
car door (B). He is not driving the car (C).
4. B There are no tourists in the lake (A). (C) is incorrect because
snake sounds like lake. The trees are not under the water (D).
5. A In (B), trunk sounds similar to truck, but we cannot see the trunk
(B). He is sitting, not standing, in the truck (C). He is not getting
out of the truck (D).
6. C She is not closing the store (A) or cleaning the window (B). She
is looking at the floor not the door (D).

Improve Your Performance

Analyzing Distractors p8
Exercise B
1. D C
 orrect. (A) Similar-sounding word (taking talking). (B)
Incorrect key word (sitting not standing). (C) Incorrect
interpretation.
2. A Correct. (B) Similar-sounding word (stair chair). (B) Incorrect
interpretation. (C) Incorrect key word (open not closed).
3. D  Correct. (A) Similar-sounding word (card car). (B) Incorrect
key word (tire not car door). (C) Incorrect interpretation.
4. B  Correct. (A) Incorrect interpretation. (C) Similar-sounding word
(snake lake). (D) Incorrect key word (near not under).
5. A  Correct. (B) Similar-sounding word (trunk truck). (C) Incorrect
key word (sitting not standing). (D) Incorrect interpretation.
6. C  Correct. (A) Incorrect interpretation. (B) Incorrect key word
(floor not window). (D) Similar-sounding word (door floor).
Similar-sounding Words p12
Exercise A Track 2
1. large, 2. hire, 3. rest, 4. bag, 5. wait, 6. frame, 7. choose, 8. nose,
9. sock, 10. waiter
Exercise B Track 3
1. The man is sitting at home. 2. Hes sailing a boat. 3. Theyre walking
together. 4. Shes setting the table. 5. Theres a hat on the chair.
6. The woman is waiting for a train.
Exercise C Track 4
1. Incorrect (copy coffee). 2. Correct. 3. Incorrect (feeding reading
/ cook book). 4. Incorrect (cable table). 5. Correct. 6. Incorrect
(testing resting).
Mini Test Similar-sounding Words p13 Track 5
1. C She has a black hat, not a cat (A). There are leaves on the
ground, but they are not leaving the park (B). They are in the
park, not the dark (D).
2. C Shes looking at the drink, not the sink (A). Shes using the
coffee machine, not copy machine (B). Shes holding, not
folding, a paper cup (D).
3. B The word complaint (A) sounds like paint. The shelves are on
the right, not the light (C). The ladder, not the leader, is in the
middle (D).
Incorrect Key Words p14
Exercise A Track 6
1. False. She has short dark hair. 2. False. Shes wearing a skirt. 3.
True. 4. False. Shes standing near an escalator. 5. True. 6. True.
34

Pass The TOEIC Test Introductory Course ANSWER KEY

Exercise B Track 7
1. False. Hes sitting in a coffee shop. 2. True. 3. True. 4. False. The
spoon is on the saucer. 5. False. Hes texting on his phone. 6. True.
Mini Test Incorrect Key Words p15 Track 8
1. C Its light outside, not dark (A). People are sitting on sofas, not on
the floor (B). The blinds, not the windows, are half closed (D).
2. D Theres nobody on the scooter (A). The scooter is parked, not
lying, on the road (B). The L-sign is on the front, not the back, of
the scooter (C).
3. B Shes using a fax machine, not a computer (A). Shes holding a
document, not opening one (C). Shes wearing a short jacket,
not a long jacket (D).
Incorrect Interpretations p16
False Accounts Track 9
1. False. He is not leaning against the wall. 2. True. 3. True. 4. False.
There are notices on the board, but hes not looking at them. 5.
False. It is not a vending machine. 6. False. Hes not holding a glass.
Unsupported Assumptions Track 10
1. Assumption. 2. Fact. 3. Assumption. 4. Fact. 5. Assumption.
6. Fact.
Mini Test Incorrect Interpretations p17 Track 11
1. B There is a music system on the table, but we cant assume shes
listening to it (A). She not typing at a desk (C). We cant assume
shes going to sit down (D).
2. D He may need help, but we cant assume he is asking for help
(A). He could be delivering the box so (B) is an assumption.
There is a cart, but he is not sitting on it (C).
3. C We cant assume a match is about to start (A), or that the
courts are closed (B). We can see tennis courts, but no signs of
construction (D).

Steps to Success p18

Practice 1 C They are indoors, but they are not playing a game (A) or
Track 12 sitting in a coffee shop (B). We do not know what they
are discussing (D).
Practice 2 D  Only one woman is wearing glasses (A). We cannot
Track 13 assume a purchase is being made (B). There is a

clock, not a lock, on the wall (C).
Practice 3 A  He is in a restaurant, but he is not ordering a meal (B).
Track 14 Hes holding a teapot, not his glasses (C). He is

pouring, not drinking, tea (D).
Practice 4 D  We cant assume this is a competition (A). The man is
Track 15 hitting, not hiding, a tennis ball (B). Nobody is picking
up the balls (C).
Practice 5 B  She is not washing her hair (A). The poster is on the wall,
Track 16 not on the mirror (D). They are not watching television
(C).

Review Test p25 Track 17

1. C H
 e is not filling the car with gas (A). He is loading the trunk, not
the truck (B). (D) is an assumption.
2. A The food is on a table, not on the floor (B). Nobody is sitting on
the sofa (C). There is a teapot, not a saucepan, on the table (D).
3. B He standing on a ladder, not a chair (A). There is nobody sitting
outside (C). The chairs are facing away from the poster (D).
4. D Shes sitting behind the counter, not on it (A). (B) is an assumption.
There is a picture on the wall (C), but she is not looking at it.
5. C The bus has already arrived (A). The weather is sunny, with no
rain (B). They are boarding a bus, not a train (D).
6. A He is not putting food in an oven (B), or pouring water into the
sink (C). He is working in, not walking to, the kitchen (D).

7. D W
 e cannot tell whether they are for sale (A). There are no drivers
in view (B), and it is not a traffic jam (C).
8. B Hes lifting weights, not waiting in the gym (A). (C) is a false
account. (D) is an assumption.
9. C (A) is an assumption. There is a large notice, but it is not in the
way (B). The word educator sounds like elevator (D).
10. B The pillows are on the bed, not the floor (A). The picture is on
the wall next to the bed, not above it (C). Nobody is sleeping in
the bed (D).

PART 2 Question-Response
Try It Out p31 Track 18
1. B ( A) repeats morning, but does not answer the question.
(C) is a response to a suggestion.
2. C (A) uses the same verb finish, but in the past simple. (B) repeats
work, but as a verb and without answering the question.
3. A ( B) repeats going. (C) answers a different question (Are you
going to see?).
4. C (A) answers a different question (What color is?) and confuses
blue with new. (B) repeats printer, but does not answer the
question.
5. B (A) confuses get back (return) with back (part of the body).
(C) answers a different question (Why are you coming back?).
6. B (A) repeats like and confuses the similar-sounding words down
and town. (C) answers a different question (Why dont you want
to sit down?).
7. A (B) responds to a different statement (Is this your ticket?).
(C) repeats return, but in a different context.
8. C (A) uses soon to mislead recently. (B) refers to a different
subject (He).
9. A (B) repeats visit. (C) answers a different question (Would you like
to visit?).
10. C (A) confuses the similar-sounding words called and cold.
(B) uses the same context, but does not answer the question.
11. B ( A) confuses the similar-sounding words computer and
producer. (C) answers a different question (Whose is that?).
12. C (A) confuses hat with that, and (B) confuses suitcase with
shoelace.
13. B ( A) confuses the similar-sounding words feeling and healing.
(C) does not answer the question.
14. A The response Yes (B) cannot answer a Choice question.
(C) confuses Eve with leave.
15. C Neither (A) not (B) answers the question.
16. B ( A) confuses the similar-sounding words station and donation,
and (C) confuses rush with bus.
17. C (A) uses the same verb, but a different subject. (B) confuses
meeting with seating.
18. C (A) confuses task with ask, and (B) confuses partly with party.

Improve Your Performance

Wh- Questions p33
Exercise A
1. When, 2. How, 3. What, 4. Who, 5. Which, 6. Why, 7. Where,
8. Whose
Exercise B
1. f, 2. h, 3. g, 4. b, 5. a, 6. e, 7. c, 8. d
Questions with What p34
Exercise A
1. c, 2. e, 3. b, 4. f, 5. d, 6. a
Exercise B
1. C, 2. B, 3. C, 4. A, 5. C, 6. A
Exercise C Track 19
1. B ( A) answers a different question (Who went to?). (C) does not
answer the question.
2. A The subject is the same, but neither (B) not (C) answers the
question.

3. B ( A) confuses the similar-sounding words drink and think. (C)

confuses wont with want.
4. A (B) does not answer the question. (C) answers a different
question (Will you sell your?).
5. C (A) confuses the noun talk with the verb discuss, and does not
answer the question. (B) answers a different question (Would
you like to?).
6. B (A) does not answer the question. (C) repeats desk, but answers
a different question (Do you like that desk?).
Mini Test Questions with What p34 Track 20
1. C ( A) answers a different question (Would you like to?). (B)
confuses by repeating time.
2. A (B) confuses gift with present from presentation. (C) answers a
different question (Did the clients like?).
3. B (A) confuses the noun watch with watching. (C) confuses tree
with TV.
4. C (A) uses seat which sounds similar to eat. (B) confuses meet
(which sounds like meat) with eat.
5. A (B) uses plane which sounds similar to plan. (B) confuses to pay
with today.
6. B (A) repeats car, but answers a different question (Is that your
car?). (C) confuses far with car.
7. C (A) confuses the similar-sounding words coast and cost. (B)
confuses the similar-sounding words lost and cost).
8. B (A) confuses the similar-sounding words drink and think. (C)
repeats think but does not answer the question.
Questions with When or Where p35
Exercise A
1. d, 2. e, 3. b, 4. a, 5. c, 6. f
Exercise B
1. B, 2. C, 3. B, 4. B, 5. A, 6. C
Exercise C Track 21
1. C (A) answers the statement Heres your black pen. (B) answers a
different question (Is that a black pen?).
2. B (A) confuses the similar-sounding words hall and call. (C)
answers a different question (Will you call?).
3. A (B) repeats interview, and (C) repeats place, but neither answers
the question.
4. B (A) uses presentation which sounds similar to demonstration. (C)
refers to time, but does not answer the question.
5. A (B) confuses short with report, and does not answer the
question. (C) uses handle (meaning manage) which sounds like
hand in.
6. B (A) uses dispute which sounds like suit. (C) answers a different
question (How much was you suit?).
Mini Test Questions with When or Where p35 Track 22
1. B ( A) answers a different question (Can I get a taxi?). (C) confuses
tax with taxi.
2. C (A) uses art which sounds similar to start. (B) confuses moving
with movie.
3. A (B) answers a different question (When was this machine
made?). (C) confuses paid with made.
4. A (B) confuses take orders with place an order. (C) confuses place
with replace.
5. B (A) uses heights which sounds similar to night. (C) does not
answer the question.
6. C (A) does not answer the question. (B) confuses find it with
founded.
7. A ( B) uses looking which sounds similar to booking. (C) confuses
the noun book with booking (meaning reservation).
8. B (A) confuses the similar-sounding words way and stay. (C)
answers a different question (How long will we be at ?).
Questions with Who, Whose, Why, or Which p36
Exercise A
1. b, 2. d, 3. f, 4. c, 5. a, 6. e

Pass The TOEIC Test Introductory Course ANSWER KEY

35

Exercise B
1. B, 2. C, 3. C, 4. A, 5. B, 6. A
Exercise C Track 23
1. A (B) confuses the similar-sounding words say and way. (C)
repeats way, but in a different context.
2. C (A) uses right which sounds like tonight. (B) uses late which
relates to early, but the meaning doesnt fit here.
3. B (A) uses the noun sign, but in the plural and with a different
meaning. (C) confuses sweaters with the similar-sounding letters.
4. B (A) uses stand which sounds similar to expand. (C) does not
answer the question.
5. B (A) does not answer the question. (C) uses deposit which
sounds like closet.
6. A (B) uses say which sounds like stay. (C) does not answer the
question.
Mini Test Questions with Who, Whose, Why, or Which p36
Track 24
1. B ( A) uses walk which sounds similar to work. (C) answers a
different question (Do you work in?).
2. A (B) repeats desk, but does not answer the question. (C) does
not answer the question.
3. C (A) answers a different question (When was the movie?). (B)
also answers a different question (Did you like the movie?).
4. B ( A) confuses annual with manual. (C) uses deduction which
sounds similar to instruction.
5. A ( B) answers a different question (Would you like a coffee ?).
(C) suggests copies might relate to copy machine.
6. B (A) confuses close (for business) with open (a window). (C)
uses the same verb and context, but in the past simple.
7. C (A) does not answer the question. (B) answers a different
question (Is this pen yours?).
8. A (B) refers to a different subject. (C) repeats safe, but without
answering the question.
Questions with How p37
Exercise A
1. e, 2. c, 3. a, 4. f, 5. b, 6. d
Exercise B
1. C, 2. A, 3. C, 4. A, 5. B, 6. C
Exercise C Track 25
1. B ( A) and (C) confuse by using the similar-sounding words (far
and car / cold and old).
2. B ( A) answers a different question (Can I help you?). (C) does not
answer the question.
3. A (A) uses read, which sounds like need. (C) confuses blockage
with the similar-sounding cartridge.
4. C (A) uses steak which sounds similar to take. (B) gives the time,
but does not answer the question.
5. B ( A) confuses the noun hearing with the verb hear. (C) uses work
which relates to job.
6. A ( B) uses exist which sounds like exit. (C) does not answer the
question.
Mini Test Questions with How p37 Track 26
1. B ( A) repeats last, but as an adjective (meaning final). (C) uses the
past simple.
2. A ( B) repeats party, but does not answer the question. (C) repeats
people and uses blame which sounds similar to came.
3. B ( A) responds with how as a distractor. (C) uses up which sounds
like cup, and incorrectly implies the coffee is spilt.
4. B ( A) confuses present with presentation. (C) answers a different
question (How long was?).
5. A (B) answers a different question (Are you going away?). (C) uses
contract which sounds like contact.
6. B ( A) repeats training, but does not answer the question. (C)
answers a different question (Do you run training courses?)
7. B ( A) confuses involve with solve, and does not answer the
question. (C) answers a different question (Did they solve the
problem?).
8. C (A) does not answer the question. (B) answers a different
question (Do you know Brian well?).
36

Pass The TOEIC Test Introductory Course ANSWER KEY

Other Question Types p38

Exercise A
1. Tag question, 2. Statement, 3. Embedded question, 4. Choice
question, 5. Negative question, 6. Yes/No question
Exercise B
1. d, 2. f, 3. e, 4. b, 5. c, 6. a
Yes/No Questions p39
Exercise A
1. f, 2. d, 3. b, 4. a, 5. c, 6. e
Exercise B
1. C, 2. B, 3. C, 4. A, 5. C, 6. C
Exercise C Track 27
1. A (B) uses tight, which sounds like flight. (C) answers a different
question (What is the time?).
2. B (A) answers the suggestion What about booking a room? (C)
uses looked which sounds like booked.
3. A (B) uses meet, which sounds like eat. (C) does not answer the
question.
4. C (A) uses classroom which sounds similar to bathroom. (B) uses
news which sounds similar to use.
5. A (B) and (C) confuse the similar-sounding words wrote and throat
with coat.
6. B (A) refers to a different subject. (C) answers the question Can I
not Can you.
Mini Test Yes/No Questions p39 Track 28
1. C (A) confuses the subject, responding to the statement I am
going to (B) uses fee which sounds similar to see.
2. A (B) uses far which sounds similar to car. (C) repeats come, but
is a response to an invitation.
3. A The subject is the same, but neither (B) not (C) answers the
question.
4. A (B) does not answer the question. (C) answers a different
question (Where is the head office?).
5. C (A) uses massage which sounds like message. (B) answers a
different question (Are there any messages?).
6. C (A) uses wrong which sounds similar to long. (B) confuses long
with duration.
7. C (A) uses the same verb, but in a different context. (B) uses
cheese which sounds similar to please.
8. B (A) confuses the similar-sounding words waiter and waiting. (C)
uses the same verb, but answers a different question (Where
shall we wait?).
Choice Questions p40
Exercise A
1. b, 2. e, 3. d, 4. f, 5. a, 6. c
Exercise B
1. C, 2. B, 3. A, 4. A, 5. C, 6. C
Exercise C Track 29
1. A (B) confuses the verb check with the noun check. (C) cannot
answer a choice question.
2. C Both (A) and (B) refer to a plural subject.
3. C (A) implies a reference to eat out, but does not make the choice.
(B) cannot answer a choice question.
4. A (B) uses flowers which sounds similar to shower. (C) fails to
make a choice.
5. B (A) repeats reservation in the plural, but confuses the context.(C)
repeats the verb make, but does not answer the question.
6. B ( A) is grammatically incorrect (Neither would be possible). (C)
cannot answer a choice question.
Mini Test Choice Questions p40 Track 30
1. A N
 either (B) not (C) can answer a choice question.
2. C ( A) repeats meeting, but as a verb, and along with (B)
incorrectly responds Yes/No to a choice question.
3. C ( A) cannot answer a choice question. (B) repeats two, but
answers a different question (How many people?).
4. A ( B) misleads by using expensive to relate to free. (C) repeats
are, but does not answer the question.

5. B ( A) repeats seat and uses file which sounds like aisle. (C) also
repeats seat, but does not answer the choice question.
6. A (B) repeats afternoon, but does not answer the question. (C)
also fails to answer the question.
7. B (A) misleads by using choice to relate to choose. (C) does not
refer to the past, and does not answer the question.
8. C (A) uses printer which might refer to print, but does not answer
the question. (B) confuses colorful with color.
Tag Questions p41
Exercise A
1. d, 2. e, 3. a, 4. c, 5. f, 6. b
Exercise B
1. B, 2. A, 3. B, 4. A, 5. C, 6. B
Exercise C Track 31
1. A (B) uses thought which sounds similar to bought. (C) confuses
print and again with printer and another.
2. C (A) uses request which sounds similar to success. (B) uses
lunch which sounds similar to launch.
3. A (B) confuses fair with the similar-sounding word fares. (C)
repeats train and the verb go, but does not answer the question.
4. B (A) refers to a different subject. (C) uses clerk which sounds like
work.
5. C (A) uses merger which sounds similar to worker. (B) confuses
walk with work.
6. A (B) repeats boss and uses arrived now to confuse with late. (C)
uses sell which sounds like tell, and confuses later with late.
Mini Test Tag Questions p41 Track 32
1. A ( B) uses the past tense. (C) uses station which sounds like
vacation.
2. A (B) does not answer the question. (C) uses unsure which
sounds similar to brochures.
3. B (A) uses home which sounds like phone. (C) does not answer
the question.
4. C (A) uses walk which sounds like work. (B) uses compartment
which sounds similar to department.
5. B (A) does not answer the question logically. (C) repeats
anywhere, but does not answer the question.
6. B (A) repeats they and job in the plural, but confuses the context.
(C) misleads by using the same verb offer.
7. A (B) answers a different question (Kennys gone to England,
hasnt he?). (C) does not answer the question.
8. B (A) repeats paper, but with a different meaning. (C) uses note
which sounds like wrote.
Negative Questions p42
Exercise A
1. d, 2. f, 3. c, 4. a, 5. e, 6. b
Exercise B
1. C, 2. A, 3. B, 4. B, 5. A, 6. C
Exercise C Track 33
1. B (A) answers a different question (When did you scan?). (C)
misleads by using scans to relate to scanner.
2. A (B) confuses moon which with afternoon. (C) answers a different

question (Where is Jen?).
3. B (A) uses announcement which sounds similar to accountant. (C)
confuses count on (meaning rely on) with the similar-sounding
accountant.
4. C (A) uses weaker which sounds like speaker. (B) uses spoke
which relates to speaker, but does not answer the question.
5. B (A) and (C) use similar-sounding words (think and sink sound
similar to ink).
6. C (A) repeats coat, but is an illogical answer. (B) uses wrote
which sounds like coat.
Mini Test Negative Questions p42 Track 34
1. B ( A) repeats forward, but is an illogical response. (C) uses the
past tense.
2. C (A) and (B) use similar-sounding words (great and plate sound
similar to late).

3. B (A) and (C) both refer to driving, but do not answer the question.
4. A ( B) uses phone which sounds like home. (C) repeats Lisa and
home, but is not a logical response.
5. B (A) confuses the subject. (C) does not answer the question.
6. C (A) uses overdone which sounds like fun. (B) is an illogical
response.
7. C (A) refers to the context and repeats year, but does not answer
the question. (B) is an illogical response.
8. B (A) uses enjoyed which sounds similar to join. (C) uses beginner
which sounds like dinner.
Embedded Questions p43
Exercise A
1. b, 2. e, 3. a, 4. c, 5. d, 6. f
Exercise B
1. B, 2. B, 3. C, 4. B, 5. A, 6. B
Exercise C Track 35
1. A ( B) uses thank which sounds like bank. (C) answers a different
question (When does the bank open?).
2. A ( B) answers a different question (What time are we meeting?).
(C) misleads by using restaurant which assumes eating for
meeting.
3. B (A) is an illogical response. (C) uses knees which sounds like
keys, with a singular subject.
4. C (A) and (B) use related words to shipped (ship and shipping),
but neither answers the question.
5. B (A) uses collect which sounds similar to correct. (C) confuses
stress with address.
6. A ( B) uses tax which sounds like taxi. (C) repeats taxi, answers a
different question (Will we take a taxi there?).
Mini Test Embedded Questions p43 Track 36
1. C ( A) uses shoes which sounds like news. (B) does not answer
the question.
2. B (A) uses up which sounds like cup. (C) answers a different
question (Can I use your cup?).
3. B (A) uses Pauls which sounds like walls. (C) colorful refers to
color, but does not answer the question.
4. C (A) uses came which sounds like train. (B) repeats train, but
does not answer the question.
5. C (A) repeats use, but does not answer the question. (B) is an
illogical response.
6. A (B) answers a different question (Is Mr. Chen in his office?). (C)
answers a different question (How old is Mr. Chen?).
7. A (B) uses nice which sounds like price. (C) uses guest which
sounds like best.
8. B (A) misleads as are no job vacancies, only job cuts. (C)
confuses the context, referring to cuts as in injuries.
Statements p44
Exercise A1
1.e, 2. b, 3. f, 4. a, 5. d, 6. c
Exercise A2
1. c, 2. f, 3. a, 4. d, 5. b, 6. e
Exercise A3
1. a, 2. c, 3. e, 4. b, 5. d, 6. f
Exercise B
1. C, 2. C, 3. B, 4. C, 5. A, 6. C, 7. B, 8. B, 9. B, 10. A
Exercise C Track 37
1. B (A) uses decide which sounds like outside. (C) refers to a
different subject.
2. C (A) answers a different question (When does the post office
close?). (B) misleads by using main office in place of post office.
3. B (A) uses purse which sounds like worse. (C) answers the
question How is your headache?.
4. A (B) uses ate which sounds like late. (C) uses the future simple.
5. C (A) uses can which sounds like plan. (B) repeats plan. Both are
illogical responses.
6. C (A) misleads by using the verb suit. (B) uses share which
sounds like wear.
7. B (A) uses the past simple. (C) confuses raining with training.
Pass The TOEIC Test Introductory Course ANSWER KEY

37

8. C (A) is an illogical response. (B) confuses lower with low in a

different context.
9. C (A) and (B) are both illogical responses.
10. A (B) uses community which sounds similar to opportunity. (C)
uses chance which is similar in meaning to opportunity, but the
sentence is in the past simple.
Mini Test Statements p45 Track 38
1. B (A) says where the lecture took place, and (C) says how long it
lasted. Neither is a logical response to the statement.
2. A ( B) uses drink which sounds like ink. (C) is illogical as the paper
supply is not the problem.
3. C (A) repeats the time in a different way, but in the past simple. (B)
uses thirsty which sounds like thirty.
4. B ( A) uses sit which relates to seat, and floor which sounds like
door. (C) uses four which sounds like door, but does not answer
the question.
5. A  (B) repeats car, but is not a logical response. (C) uses the
phrase get lost which means lose your way rather than lose
something.
6. C (A) uses ship which sounds like trip. (B) confuses the adverb
well with healthy.
7. B ( A) uses contact which sounds like contract. (C) uses the verb
cancel, in the past simple, but begins Yes and therefore is not a
logical response.
8. B ( A) uses collect which sounds like connect. (C) confuses the
verb hold (meaning carry) with the meaning wait.
Words with Multiple Meanings p46
Exercise A
1.a, 2. b, 3. b, 4. b, 5. a, 6. a, 7. a, 8. a
Exercise B
1. break, 2. book, 3. class, 4. full, 5. kind, 6. play, 7. address, 8. hot
Mini Test Words with Multiple Meanings p46 Track 39
1. B ( A) confuses the verb book (meaning reserve) with the noun. (C)
does not answer the question.
2. C (A) confuses the verb fix (meaning arrange) with the meaning
repair. (B) repeats fire alarm, but is an illogical response.
3. B ( A) is an illogical response due to the verb use. (C) confuses the
adjective hard (meaning solid or inflexible) with the meaning
difficult.
4. B ( A) confuses the adjective hot (meaning spicy) with the meaning
very warm. (C) refers to weather, not indoor temperature.
5. A ( B) confuses the adjective wrong (meaning incorrect) with the
meaning unsuitable. (C) repeats wrong, but with the meaning
dishonest or unethical rather than unsuitable.
6. C Both (A) and (B) confuse the noun class (meaning group of
students) with the meaning standard of travel.
7. A ( B) uses good meaning kind. (C) uses good meaning skilled or
competent.
8. A ( B) uses play as a verb play music. (C) uses the noun play
meaning show or theatrical performance.
Similar-sounding Words p47
Exercise A
1. can, plan, than, Japan, 2. well, hotel, personnel, bell, 3. sweet, meat,
sheet, concrete, 4. word, bird, third, heard, 5. say, disobey, repay,
delay
Exercise B
1. C report, support, resort, 2. C plane, remain, came, train,
3. B time, climb, nine, sign, 4. C position, exhibition, competition,
edition, 5. A eight, late, straight, wait, 6. C prize, fries, advised,
surprise, 7. A charge, large / promotion, lotion, 8. C prefer, refer,
transfer / nine, time, mind
Mini Test Similar-sounding Words p47 Track 40
1. C ( A) uses copies which sounds similar to coffee. In (B) believe
sounds similar to leave.
2. B ( A) and (C) use similar-sounding words (checked and collect
sound similar to project).
38

Pass The TOEIC Test Introductory Course ANSWER KEY

3. A ( B) and (C) use similar-sounding words (design and mine sound

similar to sign).
4. C (A) and (B) use similar-sounding words (hotel and sell sound
similar to Personnel).
5. A (B) uses take which sounds similar to cake. In (C) read sounds
similar to ready.
6. C (A) uses depart which sounds similar to chart. In (B) art sounds
similar to chart.
7. B (A) is an illogical response. (C) uses the verb decide which
sounds similar to applied.
8. B (A) uses play which sounds similar to (re)pay. In (C) unknown
sounds similar to loan.
Homophones p48
Exercise A
1. a, 2. b, 3. a, 4. b, 5. b, 6. a, 7. b, 8. a
Exercise B
1. C Where, wear, 2. C hour, our, 3. A read, red, 4. B write, right,
5. B sun, son, 6. B knows, nose, 7. A ate, eight, 8. C see, sea
Mini Test Homophones p48 Track 41
1. C ( A) confuses the adjective new with the past simple knew. (B) is an
illogical response.
2. A (B) confuses the verb meet with the noun meat. (C) is an illogical
response.
3. C ( A) is an illogical response. (B) confuses the noun road with the
past simple rode.
4. B ( A) confuses the modal auxiliary would with the noun wood. (C) is
an illogical response.
5. C ( A) uses the contraction Theyre and (B) uses the possessive
pronoun their, which both sound like There.
6. B ( A) confuses the noun hole with the adjective whole. (C) is an
illogical response.
7. B ( A) confuses the adjective sweet with the noun Suite. (C) is an
illogical response.
8. A (B) is an illogical response. (C) confuses the verb stare with the
noun stair.

Steps to Success p49

Practice 1 Track 42: Warm-up: Would, Tuesday is fine/Id prefer the

28th, Answer: C
Practice Track 43: C
Practice 2 Track 44: W
 arm-up: Do, Yes, usually/Not always,
Answer: B
Practice Track 45: B
Practice 3 Track 46: W
 arm-up: What, Hes a businessman/Hes a
student, Answer: A
Practice Track 47: B
Practice 4 Track 48: Warm-up: Can, Ill try my best/Sorry, Im busy,
Answer: B
Practice Track 49: B
Practice 5 Track 50: W
 arm-up: I dont want, You should leave now/
Neither do I, Answer: C
Practice Track 51: A

Review Test p56 Track 52

1. B ( A) confuses living with leaving, and answers a different question
(How long have you been living in Paris?). (C) answers a different
question (Why are you?).
2. A ( B) repeats milk, but does not answer the question. (C) answers a
different question (Where is the ?).
3. A ( B) confuses the subject and meaning of working. (C) confuses the
similar-sounding words commuters and computer.
4. C ( A) refers to a different subject, and confuses handle with canceled.
(B) uses ordered which related to the noun order, but does not
answer the question.
5. B (A) answers a different question (What did you study at college?).
(C) refers to the future.
6. C ( A) does not answer the question. (B) confuses So with snow and
tonight with might.
7. B (A) repeats take out, but as a verb. (C) uses the same verb get, but
is an illogical response.

8. A ( B) does not answer the question. (C) gives an opinion, but without
context.
9. B ( A) confuses cancellation with station, and does not answer the
question. (C) answers a different question (How did you get here?).
10. C ( A) does not answer the question. (B) confuses how with now.
11. A (B)
 relates bought to credit, and confuses car with cards. (B) relates
to play to cards.
12. C (A) confuses hat with that. (B) repeats idea, but does not answer the
question.
13. B ( A) relates big to little. (C) uses acquired which sounds like tired.
14. C ( A) relates seafood to dinner. (B) confuses wear with where.
15. C B
 oth (A) and (B) confuse the homonym right (write).
16. A ( B) relates movie to director. (C) confuses sea with see.
17. B (A) repeats here, but a different subject. (C) also refers to a different
subject.
18. B (A) confuses remaining with training. (C) refers to the future.
19. C (A) answers a different question (How was the hotel?). (B) answers a
different question (When will you go?).
20. B (A) confuses objections with directions. (C) relates asking to ask.
21. A (B) confuses an item of clothing (sweater or jersey) with New Jersey.
(C) is an illogical response.
22. C ( A) confuses the context by giving directions. (B) assumes the
number seventeen, not the date 17th.
23. A ( B) does not answer the question. (C) repeats long, but refers to the
future.
24. C (A) repeats back, but as part of go back (meaning return). (B)
confuses that with back.
25. C (A) confuses champagne with train. (B) is not a logical response.
26. C (A) relates fast to fastest. (B) confuses commute with computer.
27. B ( A) confuses present and presentation. (C) confuses the similar
sounding-words sharing and preparing.
28. A ( B) confuses lose with use. (C) confuses when with pen.
29. B (A) confuses booked (meaning reserved) with the noun book. (C)
does not answer the question.
30. A ( B) does not answer the question. (C) repeats time, but refers to
the past.

PART 3 Short Conversations

Try It Out p58 Track 53
1. C T
 he woman passes on a message from a client, and says she
rescheduled the mans appointment. These are all activities a
secretary would do, not a teacher (A), flight attendant (B), or
chef (D).
2. A T
 he woman says the client cant make it this afternoon and
wanted to reschedule his appointment.
3. C The client will visit tomorrow. The woman says she booked him
in at ten a.m.
4. D The woman says My class starts in five minutes. She is at a school.
5. B T
 he photocopier is not working and the woman says I need to
copy this test. (A) confuses copy with coffee. The man says Its
not out of paper, rather than he has lost some paper (C). The
woman wants to copy a test. She has not failed a test (D).
6. D The man says maybe you should call the maintenance
department. (A) confuses rest with test. The man suggests the
maintenance department might be able to fix it, not the woman
(B). There is no mention of waiting (C), only that the womans
class starts in five minutes.
7. C The man wants an early morning call, and the woman says he is
in Room 412. (A), (B), and (D) do not fit the context.
8. A The man asks for an early morning call at six thirty tomorrow,
and the woman confirms this.
9. C After booking his early morning call, the man will probably go
to sleep. (A) is not mentioned. The man ends the conversation
with Good-night, so (B) is incorrect and (D) cannot be inferred.
10. B T
 he man mentions an interview and the woman says it seems
like a good place to work. (A) misleads by using exhausted,
suggesting physical exercise. (C) and (D) cannot be inferred.
11. D T
 he man asks How did your interview go? and goes on to speak
about his interview experience. The woman says mine was
hard, too.

12. D The man says they need to go to the main entrance to take a
bus to the station.

Improve Your Performance

Listening for Main Ideas
Questions about the Speakers p62 Track 55
1. D T
 he woman asks the man to sit in your seat, and mentions The
plane is going to take off.
2. A The woman mentions books and the man asks her to put them
in the window.
3. C The woman complains of a terrible cough. The man looks down
her throat and asks here to Say Ahh. He is a doctor examining
a patient.
4. D The woman asks for twelve red roses, and the man offers to
wrap them in gift paper.
5. A The man complains his room hasnt been cleaned and mentions
the TV doesnt work. He is in a hotel. (B) cannot be inferred. (C)
confuses cleaned with cleaner. (D) is the person the man wants
to speak to.
6. B The man wants to go to the airport. He asks the woman to go as
quickly as you can, and woman mentions traffic. (A) relates to
airport. (C) repeats traffic. (D) cannot be inferred as the man is
not buying a ticket.
Questions about the Topic p63 Track 56
1. B T
 he woman mentions the acting, the story and says she wont
be getting the DVD. The man mentions big stars.
2. A The man says his steak is great and the potatoes are tasty.
The woman says her fish is good but the vegetables are
overcooked. A waiter is mentioned, but not (B). (C) and (D) are
not mentioned.
3. D T
 he couple speak about various events throughout the day.
A board meeting (A) is just one event, not the main topic. (B)
misleads by repeating sales. (C) is not mentioned.
4. C The woman begins The elevator stopped working this morning.
The man asks when it will be fixed, but there is no mention of it
being serviced yet (A). (B) is incorrect as nobody was inside. They
decide to take the stairs so (C) is incorrect.
5. B The speakers mention going to Tims on Saturday night and talk
about who will be there. (A) is not mentioned. An address (C) and
neighbors (D) are mentioned, but are not the topic.
6. A They are talking about getting to the airport. The woman prefers
the train, and the man prefers the bus. The man says the train is
expensive, but (B) cannot be inferred. The location of the bus stop
is mentioned, but not the train station (C). (D) is not mentioned.
Questions about Activities p64 Track 57
1. D T
 he man asks for the womans passport. The woman offers her
boarding pass. The words lounge, flight and board also indicate
the woman is catching a flight.
2. A We can infer the man is a taxi driver. He is giving the woman
change for a $20 bill. He is not paying the fare (B). (C) and (D)
are not mentioned.
3. C The phrases go along, take a right, walk straight and on your left
indicate the woman is giving directions. She mentions a post
office, but she is not mailing a letter (A) or working there (B).
The man wants to go to a bank (D).
4. B The man says needs to finish this report, so he is still working
on it. The woman asks him to move some furniture (A), but
he refuses. He mentions a customer (client), but he is not
visiting the client (C). The woman, not the man, is preparing a
presentation (D).
5. B The man says the engine and the battery are not the cause of
the problem. He promises the woman will be on the road soon.
He asks for more time, but does not check the time (A). He
mentions the battery, but does not say is charging it (C). (D) is
not mentioned.

Pass The TOEIC Test Introductory Course ANSWER KEY

39

6. D T
 he woman says the vegetables will be ready soon. The
man says he checked the steak. They are therefore not in a
restaurant (A), or buying food (B). (D) cannot be inferred.
Questions about the Location p65 Track 58
1. A T
 he woman asks for the mans ticket. The man asks about a
platform. (B) and (C) and (D) are therefore incorrect.
2. D T
 he man asks where the meats are. The woman replies near the
fruit and vegetables, and mentions a sign. He is shopping in a
supermarket. (A) and (B) are incorrect. (C) is not mentioned.
3. C T
 he woman says she needs to return these books. As they are
overdue, the man says she may have to pay a fine. (A) and (B)
are therefore incorrect. (D) is not mentioned.
4. B T
 he woman mentions a package and refers to bags of mail
and stamps. The word scales is a distractor for weighing food
items (A). (C) is not mentioned. The phrase hurt my back tries to
confuse with health (D).
5. C The man wants a car for a few days and the woman suggests
a compact and looks for a price. The car is not being repaired
in a garage (A), and the man is not buying a car (B). (D) is not
mentioned.
6. A The man complains of a toothache. The woman asks to take a
look and says she needs to do something about this urgently.
We can infer she is a dentist. (B), (C), and (D) cannot therefore
be inferred.
Mini Test Listening for Main Ideas p66 Track 59
1. B T
 he woman asks about adult education classes. The word
courses also indicates a college.
2. B T
 he woman asks about business courses. She is not looking
for a job (A) or a vacation (C). The phrase twice a week for ten
weeks refers to the class schedule, not a work schedule (D).
3. C The man is giving information about the Business Administration
course. He is not studying (A) or on vacation (B). (D) is a
distractor, as the word business appears twice.
4. A The

woman mentions that this soup is cold and the bread is
hard. There is food (B) and the man apologizes (C). The soup is
cold, not the room (D).
5. C Only a waiter, not a friend (A), would apologize for the cold
soup. A cook (B) would be in the kitchen not waiting tables in
the restaurant. (D) is not mentioned.
6. D T
 he man promises to change the soup and bring more bread.
(A), (B), and (C) are not mentioned.
7. B The woman says the annual conference in Paris is next week.
She is not going there on vacation (A). (C) cannot be inferred
and (D) is not mentioned.
8. A The man says the hotelswill be full by now and the woman
replies Ive tried everywhere. She mentions taking a train, but
not that a train is late (B). The hotels may be expensive (C), but
that is not the problem. (D) cannot be inferred.
9. C The woman says she will book a hotel further out (of the
city). (A) is incorrect, (B) cannot be inferred, and (D) is not
mentioned.
10. CThe man mentions Lisas birthday and suggests a party to
celebrate. (A) is not mentioned. (B) distracts by suggesting
food. They are making preparations, but not for a meeting (D).
11. D T
 he man says he will get some sandwiches delivered. The room
they choose is easy to clean, but we cannot infer the man will
clean it (A). The man will call to order food, not call home (B).
The woman will order the drinks, but it is not mentioned that the
man will have a drink (C).
12. D T
 hey say the party will take place in a Meeting Room 4, and that
people can stop by before they leave the office. We can infer
they work together.

40

Pass The TOEIC Test Introductory Course ANSWER KEY

Listening for Details

Questions about Time p68 Track 61
1. C The man says we should be able to finish it next week. The
woman says See you on Monday (A) but this is a distraction.
(B) is a distractor for have a good weekend. (D) relates to how
long the project has lasted so far.
2. D The woman says You only bought it two weeks ago. (A) is not
mentioned. (B) repeats over the weekend. (C) is incorrect.
3. D The woman says the lecture starts at three and lasts for two
hours. (A) confuses the time with the length of the lecture. (B) is
the start time. (C) is the time the man thinks the lecture finishes.
4. A The woman says Its only Tuesday and later promises Ill do it
right away. (B) is not mentioned. (C) is the day of the meeting.
(D) is a distractor for weekend.
5. C The man says he goes on Mondays and Fridays. (A) repeats
every day in the womans question. The man mentions three
times a week (B) but doesnt go that often. (D) is incorrect.
6. D The man advises the woman to do it right away when you get in
tomorrow. (A) repeats right away but in the context of tomorrow.
(B) is the current time. (C) is not mentioned.
Questions about Reasons p69 Track 62
1. C The man says A lot of documents seem to be missing. (A) is a
distractor for the old system (i.e. the previous system). (B) is not
mentioned. (D) refers to computer and confuses the context.
2. B The man agrees it is convenient to be able to walk to work. (A)
is incorrect, as his new home is smaller. (C) relates to train and
walk but confuses the context. (D) relates to his previous home.
3. D The man says their coworker James is away at a convention.
(A) repeats main office but confuses the context. (B) confuses
manage with manager. (C) repeats convention but refers to the
woman.
4. D The woman says I have to wait for a client to call. (A) is not
mentioned. (B) confuses the Jenkins account with accounts. (C)
repeats invoice but confuses the context.
5. C The man says Mr. Fraser resigned, and a new Research Director
is needed. (A) confuses resigned and declined. (B) repeats
new but confuses the context. (D) refers to the length of time
Mr. Fraser was in his job.
6. A The man says he has a really bad stomachache. (B) repeats
wait, but this refers to the mans annual review. (C) confuses
doctor and daughter. (D) repeats annual review but it isnt the
reason he cant come in.
Questions about Plans p70 Track 63
1. C They decide to play tennis and go for a long walk. (A) confuses
tennis and test. (B) is incorrect as the man says they finished
that report. (D) repeats country but confuses the context.
2. D The woman plans to apply for a permanent position and is in
Toronto. Vancouver (A) is mentioned, but she says Ive changed
my mind. (B) repeats contract but confuses the context. They
talk about her job (C) but she didnt quit it it ended.
3. C The man asks Is a credit card OK? (A) confuses the verb check
with the noun check. (B) repeats cash but he doesnt have
enough. (D) is not mentioned.
4. A The woman mentions a blue dress and then later says the
blue is a little more suitable. (B) and (C) are mentioned but are
incorrect. (D) confuses suitable and suit.
5. A The woman accepts a job offer. (B) is incorrect as she will give
a months notice. She will be working, not on vacation (C). She
has found a job, and is not looking for one (D).
6. B The man mentions plans to close our Munich branch. There
is already a branch in London (A). (C) repeats investors but
confuses the context. The company will employ some people in
New York, not lay off employees there (D).

Questions about Offers and Requests p71 Track 64

Mini Test Listening for Details p74 Track 67

1. A T
 he man says he will get a sandwich and says I can get one for
you too. He is going to buy food, not do the womans shopping
(B). The woman asks the man to buy her a drink (C). She will
give him some money, rather the man lend her some (D).
2. C The man asks Would you mind staying late tonight... (A) repeats
five oclock. (B) repeats Monday but confuses the context. (D)
relates to the womans plans for the evening.
3. B The woman says I can give you my monitor. (A) and (D) are not
mentioned. (C) repeats desk but confuses the context.
4. A The man asks Would you like some tea or coffee? (B) is not
mentioned, but late and wait sound like ate. The man offers to
call Mrs. Aiten on her cell phone, not give it to the woman (C).
(D) confuses check as a verb with check as a noun.
5. B The man mentions a chair and asks Do you mind if I take this
one? (A) is not mentioned. (C) repeats friends. (D) relates to any
minute and confuses the context.
6. C The woman asks for ten percent off all future orders. (A) repeats
boss. (C) confuses competitive with competition. (D) is not
mentioned.

1. A T
 he man says I need to talk about his latest invoice. (B) confuses
invoice and voice. (C) is not mentioned. (D) relates to Mr. Yangs
lunch meeting.
2. D The woman asks Would you like to leave a message? She does
not offer to call the man (A). (B) and (C) are not mentioned.
3. C The woman says Mr. Yang should be out by two. (A) cannot be
inferred. (B) confuses soon with noon. (D) is not mentioned.
4. A T
 he woman asks Do you want to go for a meal? (B) confuses
leaving for Houston and pack with a vacation. (C) repeats
French, but this is the type of restaurant the woman mentions.
The man needs to go home, not move home (D).
5. C He is going to Houston on business the next day. He will sign a
contract, not rewrite one (A). (B) is not mentioned. (C) confuses
pack with snack.
6. D The man is going home to pack. (A) is incorrect. (B) refers to his
trip the next day. (C) relates to the womans request.
7. C The man says I have a couple of shirts Id like you to wash.
Various times are mentioned, but he is not checking the time
(A). He wants someone to pick up his laundry from his room,
not room service (B). (C) relates to a couple of (meaning two),
but confuses shirts with desserts.
8. A T
 he woman asks the man to put the shirts in a blue plastic bag.
A pink form (B) is mentioned, but by the man. (C) repeats closet.
(D) confuses closet and deposit.
9. B The woman says laundry collected before six p.m. should be
back before ten the following morning. (A) is not mentioned. (C)
refers to the current time. (D) refers to the deadline for laundry
collection.
10. D T
 he man mentions they are thirty minutes late. (A) is not
mentioned. (B) repeats map, but the woman has not forgotten it.
(C) confuses the context and also confuses on the left with left,
the past tense of leave.
11. C T
 he man says We were supposed to be here at three and that
they are thirty minutes late.
12. B The man asks the woman to tell the reception desk were here.

Questions about Suggestion and Advice p72 Track 65

1. B T
 he woman suggests the man look at job sites on the web.
The man has already tried employment agencies (A) and
newspapers (C). (D) is not mentioned.
2. D The woman suggests the man find a good taxi company to
collect Mr. Chan. (A) repeats Mr. Chan. (B) repeats schedule.
(C) is not mentioned.
3. B The man advises the woman to contact Media Relations and
ask them about a vacancy there. (A) is incorrect as the woman
doesnt want to leave the company. (C) relates to qualified, but
there is no mention of taking qualifications. (D) is not indicated.
4. D The woman says the office is small and suggests moving to
someplace bigger. (A) confuses the idea of a bigger office with
expanding the company. The woman suggests the man move
closer to the city, not live in it (B). Moving to a different city (C) is
not mentioned.
5. A The man says How about eating out and mentions a new Italian
place across the street. (B) and (C) refer to what is usually done.
(D) relates to the womans suggestion.
6. A The man says Id I were you, Id catch a train to a nearby station.
(B) refers to the womans original intention. The man says the
train is quicker than the bus (C). (D) is not mentioned.
Questions about Opinions p73 Track 66
1. C The man complains The guy on the violin was terrible and the
woman says she couldnt hear the piano. (A) is not mentioned.
(B) confuses couldnt hear with loud music. (D) is incorrect as
they were relieved it was only an hour.
2. A The man says Its so difficult to remember what goes where and
refers to all these bins, implying the system is confusing. (B) is
not mentioned. (C) and (D) cannot be inferred.
3. D The woman says they will be lucky to reach the targets and
she will be surprised if we can reach any of them. She feels the
targets are very high already, not that they should be higher (A).
(B) relates surprised to surprising. (C) is incorrect.
4. A The woman says the shop is not marked in the leaflet and
it took her ages to work out where it was. (B) is incorrect as
the shop was finished last week. (C) confuses the problem of
finding space in the museum with the size of the shop. (D) is not
mentioned.
5. D The man says the company will fail unless something is done,
or they may not survive another six months. (A) is incorrect. (B)
repeats lucky. (C) confuses a lot of decisions with divisions.
6. A The woman says the suggested price is twenty percent more
than our rivals and asks if anyone would buy it. She thinks there
is a big difference in price, not that it is a little high (B). (C) and
(D) are incorrect.

Making Inferences
Questions about Attitude p76 Track 69
1. D T
 he man sounds tired. He says he has driven for five hours, in
heavy traffic, and Its been raining the whole time. He does not
mention food (A), or feeling sick (B), and (C) is not indicated.
2. A The woman sounds frustrated that the client canceled the order.
She says she spent three days negotiating the deal, and gave them
everything they asked for. (B), (C), and (D) cannot be inferred.
Questions about Deductions p76 Track 70
1. B T
 he woman questions whether the bill is correct, and says Im
amazed at the cost, adding that she doesnt have enough cash
to pay. We can deduce the bill is more than she anticipated. (A)
and (C) are not mentioned.(D) cannot be inferred
2. A When asked if the Blue Kings are popular, the man says Are you
kidding? which suggests they are well known. He also adds I
cant believe I got tickets, implying tickets soon sell out. We can
deduce the band is popular. (B) is incorrect. (C) and (D) cannot
be inferred.
Mini Test Making Inferences p76 Track 71
1. B T
 he man complains it is too hot, and the woman says Jim is
working on it as fast as he can. The man then says the whole
system needs replacing. We can infer that it and the system
relate to air conditioning. The windows arent broken (A), they
simply dont open. (C) and (D) cannot be inferred.
2. C W
 e can tell from the mans tone and the complaints he makes
that the man feels angry. (A) is a distractor, referring to relax. (B)
and (D) cannot be inferred.
3. B We can deduce from upgraded, first class, frequent flyer
program and flight that they are talking about a journey by
plane. (A) cannot be inferred. (C) confuses two meanings of the

Pass The TOEIC Test Introductory Course ANSWER KEY

41

adjective full (completely occupied and no longer hungry). (D)

attempts to mislead by connecting upgraded with promoted.
4. B T
 he woman says That kind of thing never happens to me. We
can infer she feels jealous.

Steps to Success p77

Practice 1 Track 72 1 What/do, 2 Where/taking place, 3 time
1. D T
 he man asks How many are you sending out, and later refers to
a post office,
2. B ( A) refers to where the woman is going. The man says the
woman can use his car, but they are not in a car (C). (D) is
not mentioned.
3. C The man says Its almost six now.
Practice 2 Track 73 1 What/discussing, 2 woman/think of/ cost,


3 What/woman/do next
1. C The woman mentions next months conference, and they
discuss seminar rooms, accommodations and the cost.
2. A The woman says I got a good deal.
3. D The man says go ahead.
Practice 3 Track 74 1 What/problem, 2 What/man/ask/woman/do,
3 How/woman/feel
1. A The woman says her notebook PC doesnt seem to work properly.
2. A T
 he man asks her to come back on Friday. He does not ask her to
come back the following week (B). (C) and (D) are not mentioned.
3. B T
 he woman needs the computer for her work, and says I cant
wait that long.
Practice 4 Track 75 1 Where/speakers, 2 Why/man/anxious,
3 What/woman/do next
1. D The words boarding, gate, flight and ticket indicate this at the
airport. The woman says We should go to the gate which implies
they are not yet on the plane (D). (A) and (C) are incorrect.
2. D The man is worried about Alex.
3. B The woman says Ill call his cell phone again.
Practice 5 Track 76 1 What/mans position, 2 What/speakers/do,
3 What/woman/do
1. A They are discussing staffing in the production department. The
woman says You already have 35 employees.
2. C They mention they might extend the shifts from eight to nine hours
3. C The man suggests the woman calculate the cost of overtime first.

Review Test p84 Track 77

1. B T
 he phrases burning building, emergency call and car crash
indicate the job is a firefighter.
2. D S
 he says its not as exciting as I first thought. She mentions hours
spent training, but doesnt say they are too long (A). (B) is not
suggested. (C) repeats exciting.
3. B T
 he woman mentions there was a car crash last week. Nobody
was hurt (A). (C) is not mentioned. (D) tries to mislead by referring
to burning building.
4. C The man is telling the woman about flight times, and
accommodation options.
5. B T
 he man says her flight arrives at five thirty in the morning.
6. A T
 he man says its a very good rate. (B) is not mentioned. It has four
stars (C), but this is not why he recommends it. We dont know if it
is available for three nights (D).
7. B T
 hey are part of the Customer Service Team.
8. A T
 he man says There is a lot of information. (B) and (D) are not
mentioned. (C) is incorrect as the website is finally working.
9. A S
 he says she didnt know there would be a photo of her on the
website. (B) is not mentioned. (C) aims to mislead by including the
name of their department. (D) is incorrect.
10. D T
 he man says his boss came to our wedding. (A) and (C) cannot
be inferred. (B) is the topic of the conversation.
11. D The woman suggests the man asks his boss for a raise. (A) is not
mentioned. (B) refers to the house they are looking at. (C) repeats
neighborhood but confuses the context.

42

Pass The TOEIC Test Introductory Course ANSWER KEY

12. C The woman says I wish we lived in a place like that and the man
replies the house must be worth a fortune. (A), (B), and (D) cannot
be inferred.
13. C The woman passes on a message from the C.E.O. (A) refers to the
C.E.O. (B) relates to the job title Finance Director. (D) cannot be
inferred.
14. B T
 he man is calling about the Finance Director position. The
woman tells him he has not been successful. We can infer he had
an interview as he says It was good meeting the C.E.O. and the
team.
15. C The man feels disappointed he was unsuccessful in his
application.
16. C T
 hey are talking about translating a customer feedback form into
Chinese. They are not discussing any feedback itself (A). They
mention that a group from China is arriving, but not an overseas
booking (B). (C) confuses appear with appearance.
17. B T
 he woman says the group is arriving on the twelfth.
18. B T
 he man says the translation should be done by an agency, and
the woman says Ill try to find one.
19. D T
 he phrases weighs, send them to Paris and priority mail indicate
this takes place in a post office.
20. D T
 he man mentions he is sending books as Its my sisters birthday.
He does not plan to visit his sister (A). He has already bought the
books (B). His sister lives in Paris (C), but he doesnt plan to go
there.
21. A T
 he woman asks the man to fill in a customs declaration. (B) refers
to when the package will arrive. (C) is not mentioned. (D) confuses
customs (meaning tax or duty) with custom (meaning tradition).
22. B They are speaking about a coworker, Kevin. They discuss his
present, card, and future plans. (A) refers to Kevins travel plans
only. (C) is not mentioned. (D) repeats hiking, but refers to
Kevins leaving present.
23. D T
 he man mentions he has bought a card and asks Do you want
to sign it? The woman says Thanks. (A) is a distractor for found
another job. (B) confuses card with yard. (C) is incorrect as the
man has already bought a present.
24. A The man says Kevin plans to travel around South America for a
year. His girlfriend is mentioned, but no marriage plans (B). (C)
repeats another job. (D) is not mentioned.
25. C T
 he woman asks the man to stop the car, and then reviews his
driving abilities.
26. A The woman says the man is not safe on the road and mentions he
almost hit a cyclist. She doesnt say he practices a lot (B) but that
he needs to practice a lot more. (C) is incorrect as she says you
dont concentrate. (D) is a distractor for your reversing is poor.
27. C The man says he never saw a cyclist and seems surprised.
28. A The woman mentions eating sandwiches at our desks for a
month until they were able to come down here when cafeteria
reopened. They are in a company canteen.
29. B The woman says the food is worse than before. (A) is not
mentioned. (C) repeats sandwiches and links this incorrectly
to the man saying Im a bit disappointed. (D) is incorrect as the
man says its more expensive.
30. B The man decides to say something to the management. We can
infer he is going to complain. (A) refers to eating arrangements
before the cafeteria reopened. The man says I can cook better
than this, but this doesnt mean he plans to cook his own food
(C). (D) is not mentioned.

PART 4 Short Talks

Try It Out p88 Track 78
1. A T
 he speaker asks the audience to prepare information on
products they are responsible for in the stores. They are
therefore not customers (B). (C) incorrectly relates training
program with instructors. The speaker refers to new employees
(D), but they are not the audience.
2. C The speaker mentions a lack of knowledge about the products
we sell among staff and says We need to make our training
program more effective. (A) and (B) are mentioned, but are the
not the main topic. (D) is not mentioned.

3. C The tests will start As of next month.

4. D Lee says his calls is about the new computer system were
designing. (A) confuses designing with resigning. (B) incorrectly
assumes online search function means planning a website.
(C) repeats new and uses design, but he is not starting a new
company.
5. A Lee says a lot more work is needed, and mentions financial
implications. (B) is not mentioned. (C) cannot be inferred. (D) is
incorrect as he says we havent included this in the cost.
6. A Lee says Im free next Tuesday. (B) repeats afternoon. (C) is not
mentioned. (D) is incorrect as there are financial implications.
7. B Mrs. Gifford has been Vice President here for three years. (A)
refers to the position she will take up next month. The speaker is
the Chairman (C). (D) is not mentioned.
8. D The speaker says she first came to us as Vice President, three
years ago.
9. B The speaker asks the audience to join me in a round of applause
to congratulate Mrs. Gifford. (A) assumes she is leaving the
company. (C) repeats Chairman. (D) repeats position.
10. D They are in a Space Museum. (A) incorrectly links books with
a library. (B) is not mentioned. (C) relates the varied items the
speakers lists with a department store.
11. A The speaker is announcing that work is finally finished on the
museums brand new gift shop. (B) confuses renovation with
donation. The speaker does not thank anyone (C). Although she
lists various products on sale, she is not advertising them (D).
12. C The speaker says Shortly, the renovation of the cafeteria will also
be completed. (A) confuses renovation with vacation. (B) relates
to the speakers wish for strong sales. (D) repeats financial, but
there is no suggestion of difficulties ahead.

Improve Your Performance

Listening for Main Ideas
Questions about the Speaker p92 Track 80
1. C T
 he phrases Welcome aboard, flight AE564, flying, an altitude of,
land, and flight all indicate this is in an airplane.
2. C The speaker is welcoming the audience to the Seaview Bay
Resort. The phrases check in at reception and Welcome Guest
Pack suggest this is a hotel. The speaker says Im in charge here.
3. D The speaker mentions Joes Grill, steak, and dish, and refers to
Everyone who works with me in the kitchen.
Questions about the Topic p92 Track 81
1. B T
 he speaker mentions the mans experience and knowledge,
and invites him to attend the final stage of interviews. She is
talking about a job vacancy.
2. A The speaker mentions Washing your hands as it prevents the
spread of disease. She reminds the audience to clean the
tables, food trays, and the area around the beds.
3. C The ad mentions 50 percent off everything and great end-ofthe-season bargains for listeners who come to the store this
weekend.
Questions about the Audience p93 Track 82
1. B T
 he speaker mentions the next stop and says they will visit the
Statue of Liberty, which is the last destination in our tour today.
2. B The speaker refers to a half price promotion in the fruit and
vegetable section. The audience are not working on a farm (A),
selling food (C), or eating in a restaurant (D).
3. C The message gives a number for callers to dial for emergency
dental advice.
Questions about the Location p93 Track 83
1. D T
 he speaker mentions the Impressionist rooms, and says there
are over sixty paintings, mentioning Monet and Renoir.
2. C The speaker says this train will arrive on Platform 2.
3. B The key words mentioned are reports, grade, end-of-semester
exam, study and students.

Questions about the Purpose p94 Track 84

1. A T
 he speaker says it is important to exercise regularly, and
mentions the benefits of a daily walk. He also mentions cycling,
golf and tennis. Serious health problems (B) are mentioned, and
team sports (C), but neither is the main reason for the talk. The
speaker says more exercise results in a longer life (D), but this is
a result of exercise, not the purpose of the announcement.
2. C The speaker says he wants to express his gratitude for the
staffs hard work over the last year. They work at a conference
venue (A), and have won an award, but he is not accepting it
now (B). (D) is not mentioned.
3. B The woman is paying tribute to Dr. Williams, who is retiring after 37
years at the research facility. No new employees are mentioned
(A). They work in a research facility, but she is not opening one
(C). (D) confuses hard work with the need to work harder.
Mini Test Listening for Main Ideas p95 Track 85
1. B T
 he ad tries to attract customers with free offers and big
discounts. (A) and (C) are not mentioned. The checks will result
in safer cars (D), but this is not the main purpose of the ad.
2. D The ad promises free engine and winter tire checks. No
products are mentioned (A), only services. (B) confuses a
warranty for work done on a car with vehicle insurance. Prices
for services are reduced, but no cars are on sale (C).
3. C The ad is directed at all listeners; loyal customers and people
who are new to Mikes Motors.
4. B The report mentions a national strike will take place following
the breakdown in contract negotiations between a farm workers
union and management.
5. C The speaker is the host of a feature called Jobs Bulletin on
WNRC Radio. She is a news presenter.
6. A The report is being made from the radio station. A union is
mentioned but they are not outside the headquarters (B). The
speaker mentions a press conference (C), but that was three
hours ago. (D) refers to the union leader.
7. A The woman is preparing the audience for a talk by local
historian Peter Fletcher.
8. C The speaker is mostly talking about Richard Warren, a settler
who arrived in 1620. The topic is local history, but she is not
speaking about its importance (A). She only introduces historian
Peter Fletcher, rather than talks about him (B). The Mayflower is
mentioned (D), but is not the topic.
9. B The talk is held at the Cape Cod Historical Society, and is for the
general public.
10. D The woman is introducing Mr. Sanchez, who she says is the
latest member of our team.
11. D The woman says Mr. Sanchez will work with everyone in the
Sales and Marketing Department. (A), (B), and (C) cannot be
inferred.
12. B The woman mentions main course and dessert, so this would
indicate they are in a restaurant.
Listening for Details
Questions about Numbers, Dates, and Times p97 Track 87
A
1. C The payments were paid every month for the last six months.
2. C The speaker says the case will probably go to trial next month.
3. A Parker Buildings is the company mentioned. No other building
companies are thought to be involved.
B
1. B The speaker says the cafeteria will close for approximately
one month.
2. A The Coffee Shop is on the third floor.
3. D Employees will each receive $50 in coupons per week.

Pass The TOEIC Test Introductory Course ANSWER KEY

43

Questions about Reasons and Requests p98 Track 88

A
1. B The speaker says the delay is because of road repairs.
2. B Passengers are advised to go to Bay 3 and wait there.
3. D T
 he next bus at Bay 3 is the 15:45 service to London, not
Newcastle.
B
1. B The ad offer ultrafast broadband at the cheapest rates.
2. A A
 dvance Net Plus customers who have a 24-month contract can
get a $50 credit. They are encouraged to sign up for two years.
3. A New customers can get a free two-gigabyte memory stick, but
only until the end of the month.

Making Inferences
Questions about Attitude p104 Track 94
1. B The speaker sounds grateful, saying Thank you and later
repeating her appreciation.
2. A The man says the Jameson contract was something we all tried
to win, and mentions the lucky woman who succeeded will get a
huge bonus. His tone is jealous.
Questions about Deductions p104 Track 95

Questions about People and Places p99 Track 89

1. B The speaker asks employees who have parked there to move

their cars as soon as possible.
2. A The woman says the situation isnt good, and that stocks are
down again. She mentions orders have fallen.

Mini Test Making Inferences p104 Track 96

1. A The speaker says he will move to Sun City, Arizona.

2. C His first job was as an Assistant Manager. He was then Section
Director (A). He is now Vice President (D). (B) Is not mentioned.
3. A The speaker says he will be handing over responsibilities to
Mr. Hammond.
B
1. D O
 nly graduate students can borrow up to ten books at a time.
2. B T
 he speaker says The red zone is the silent area and No talking
in the red zone.
3. B B
 ooks can be left in the book drop at the West entrance if the
library is closed.
Questions about Problems and Suggestions p100 Track 90
A
1. C T
 he company asked for $100,000, but the bank is only prepared
to lend half that amount.
2. B T
 he speaker says that they might need to wait for bigger offices.
3. D H
 e says lets make a list of our ideas for cutting costs.
B
1. A K
 athy says I cant get my work e-mail.
2. D S
 he says I dont know when Ill be able to use it again.
3. A S
 he asks please call me and gives a phone number.
Questions about Plans and Sequences p101 Track 91
A
1. B S
 he begins by saying Before I begin by introducing our
keynote speaker.
2. B The talk on Innovation will take place in Room 403.
3. A The presenter who will be introduced first is Dr. Fraser.
B
1. C The speaker says we have two weeks before the launch.
2. D H
 e mentions that starting today there will be a TV advertising
campaign.
3. D H
 e is going to fly to Los Angeles at three oclock.
Mini Test Listening for Details p102 Track 92
1. A The message says For a billing inquiry, please press 3.
2. C There is 50 percent discount on all headphones and speakers.
3. D T
 he message says to speak to a customer service
representative, please press 6.
4. C The ad mentions family fun and activities for children of all ages,
and free meals for children under five.
5. A The Aloha restaurant specializes in authentic local food.
6. C Anyone booking online will get breakfast absolutely free.
7. A The man says that the Regent Hotel is too small for us these days.
8. C The Roosevelt is in the Adirondack Park, which is outside of
the city.
9. B H
 e hands out the brochure and says lets talk about it.
10. C There are three tables of six all booked for between seven thirty
and eight.
11. B T
 hey are having a 50th birthday party.
12. D T
 he woman says Ill go and tell the chef. We can infer she will
go into the kitchen.

44

Pass The TOEIC Test Introductory Course ANSWER KEY

1. A T
 he speaker says we cant wait any longer, and that they are ten
minutes behind schedule.
2. B Her tone is frustrated, especially towards the end thats
their problem.
3. D The man apologizes that Carolina Strakovsky cannot perform,
saying we understand that you came to hear Carolina
Strakovsky, and offers a refund for those that want it.
4. A We can infer that the man feels disappointed that the event cant
take place as planned.

Steps to Success p105

Practice 1 Track 97 1 W
 hat/announced, 2 How long/Vicks/Mundo

Medical, 3 What/implied/news
1. C The announcer says the C.E.O. of Mundo Medical is leaving to
join rival PRC Chemicals.
2. C She has been there for more than twenty years.
3. B The man refers to the announcement as shocking.
Practice 2 Track 98 1 problem/website, 2 How long/problem,

3 What/Lee/do
1. C The woman complains that there is still a wrong telephone
number on the website.
2. D She says Its been almost four weeks now.
3. B She wants Lee to do this ASAP, preferably today.
Practice 3 Track 99 1 Where/announcement/made, 2 What/

passengers/do, 3 When/arrive/London
1. C The words luggage, seat, aisles, racks, and bags are related,
but buffet service and train indicate the location.
2. A Passengers are asked to make sure your luggage is labeled
correctly and to put small bags in the racks above your seat.
3. C The man says We will be arriving in London at 9:15. (A) is the
current time in Great Britain. (B) and (D) arent mentioned.
Practice 4 Track 100 1 What/aim/message, 2 kind/movie/7:00 P.M.,
3 Where/movie/rock music
1. C The message is all about tonights features.
2. B The romantic comedy Always a Bridesmaid is the only movie at
7:00 P.M.
3. D This is where Metal Music Mania is showing.
Practice 5 Track 101 1 Who/speaker/addressing, 2 How/Argo 250/
compare, 3 How long/guarantee/Argo 250
1. A The Argo 250 is available at all good department stores, so the
speaker is not addressing buyers (A). This is a sales pitch, not a
board meeting (C). The reference to returns policy and shipping
is a distractor for post office (D).
2. A T
 he speaker mentions the Argo 250 uses 50 percent of the
electricity of other leading brands.
3. D T
 he vacuum has a lifetime warranty.

Review Test p112 Track 102

1. C T
 he announcement begins Attention Shoppers and mentions
store, checkout counters, purchases, and food and drink.

2. B T
 he announcer warns the store will be closing in fifteen minutes
and asks shoppers to pay for their purchases.
3. B The announcer says that tomorrow is bargain Tuesday. The
store is shortly to close. It is therefore Monday evening.
4. C The presenter refers to the fans here in the stadium.
5. D The presenter says he is joined by both players, who have just
finished a tennis match.
6. A The match was one of the longest in the history of this
competition.
7. C She says Andrew is sick and that she has to take him to the
hospital. We can assume he is her son as she says hell
probably be out of school for a few days.
8. A She wants him to finish the monthly invoices.
9. D She is calling her office, so she is not at work (A). She will go to
the hospital tomorrow (B). She says the doctors office is calling,
not that she is there (C). We can deduce that she is with her son
at home.
10. A The speaker says this is the office youll be using, and gives
some general information about where things are.
11. B He says the restroom is down the hall on the left.
12. C He says a client of mine is coming soon so we can assume he
will go to meet him. (A) refers to coffee maker. (B) and (C) are
not mentioned.
13. D Thunder Bay in northern Ontario will see some showers in the
late afternoon.
14. A The speaker encourages listeners to enjoy a walk or a jog in the
park.
15. B The speaker says by mid-week we could hit 20 degrees! It is
currently 17 degrees.
16. A Phrases such as Over the next three hours, After that, and then
indicate the speaker is outlining a series of events.
17. C The speaker says that everyone attending the seminars shares
the desire to be the best you can be in life. He goes on to
mention personal growth and true potential.
18. D The speaker says he will wrap up with a question and answer
session.
19. B The speaker is announcing different news stories. (A)
confuses news announcer with reporter. (C) repeats business
correspondent, but refers to Kate Leung not the speaker. (D)
repeats climate change, but reflects the focus of the first news
item rather than the speaker.
20. B This extract is mostly about an agreement reached at the World
Trade Talks to reduce carbon emissions. This is a major step
forward. No speech is mentioned (A). (C) is incorrect as carbon
emissions are to reduce. (D) repeats global warming but this is
not the topic.
21. B An official announcement is expected within the next sixty
minutes.
22. A The ad is aimed at anyone who has had an accident at work.
The company will deal with your employer, so the ad isnt
aimed at employers (A). (C) repeats insurance. (D) refers to the
company placing the ad, who will investigate your claim.
23. A The ad mentions a cash lump sum and a regular payment, and
encourages listeners to get in touch to find out how much you
could get.
24. B Listeners are asked to Call now on the number provided.
25. D The message is for people calling the company. (A) is incorrect
as the people are calling the Customer Service department. (B)
confuses the people making the call with who they are calling.
(C) confuses two meanings of calling; visiting and phoning.
26. D The estimated waiting time is fourteen minutes.
27. C Callers are asked to press 1 to leave a message if they dont
want to hold.
28. B The radio presenter is outlining the sections of the show, as
indicated by phrases such as In a few moments, Then, and Finally.
29. C The speaker refers to our very own Laura Sharp, implying she
works for the radio station, and says she will talk about the latest
music and entertainment news. (A) refers to Hamir Sharma. (B)
repeats singer. (D) is not mentioned.

30. A 'The speaker starts by saying in just a few moments he will be

asking theater critic Hamir Sharma about the best shows in
town. (B) repeats city life, which is the name of the magazine
Hamir Sharm is a reviewer for. (C) relates to music which Laura
Sharp will cover. (D) repeats health but no survey is mentioned.

Listening Comprehension Test

Part 1 p115 Track 103
1. A T
 here are bags, but people are not unpacking them (B) and
they are not for sale (D). This is at an airport, but the bags are
not being loaded onto an airplane (C). They are on the baggage
carousel.
2. B Some chairs are visible, but he is not fixing a chair (A). There is
paper on the table, and (C) confuses folding with holding, but
he is holding a hammer (not paper). He is standing near, not
sitting at the table (D).
3. B It is not clear whether both men are wearing hats, but they are
definitely not taking off their hats (A). There are no cattle to feed
(C). They may be in a garden, but are not relaxing (D). They
must be pulling weeds. [Some questions in the TOEIC test can
only be answered by eliminating other choices.]
4. C He is in the room, not entering it (A). The room is tidy, not messy
(B). We do not know if the bed is next to the door (D).
5. C This question focuses on a detail. The man may be at a hotel
checking in, but he is not checking his bag (A). They are not in
a store (B), or shaking hands (D).
6. B There are no leaves on the tree. This is a play park, but there
are no children playing (A). The weather looks sunny, with no
rain (C). (D) confuses the wooden items in the park with house
construction.
7. C They are not boots and they are not on the floor (A). We do not
know they are samples (B) or in the way. These are racks, not
shelves, and there are no clothes on them (D).
8. A ( B) mentions water, but confuses the context. He is washing, not
drying, the dishes (C). There are plates, but he is not waiting for
any (D).
9. C T
 he people are standing, not sitting (A). This does not appear to
be a restaurant (B), and no presentation is taking place (D).
10. D S
 he may be a nurse, but she is not helping anyone (A). There is
no elevator (B). She has a badge, but she is not holding it, shes
wearing it (C).
Part 2 p121 Track 104
11. A ( B) confuses hear with here. (C) answers a different question
(What is Mr. Jamesons position?).
12. C (A) confuses room (meaning space) with Room and does not
answer the question. (B) cannot answer a choice question.
13. A (B) responds to a different problem. (C) misleads linking there
with here.
14. C (A) repeats out, but does not answer the question. (B) repeats
called, but answers a different question (When did they call?).
15. B (A) answers the question What presentation did you give at
the conference? (C) repeats conference, but does not refer to
presentations.
16. A (B) misleads by relating cold to room temperature. (C) confuses
sold with cold.
17. B (A) confuses recruit with the similar-sounding computer. (C)
confuses the subject and repeats new.
18. C (A) repeats recommend, but answers a different question
(Would you recommend?). (B) refers to staying in New York,
but does not answer the question.
19. B (A) answers a different question (Is the train the quickest?).
(C) confuses vacation with station.
20. B (A) confuses the subject. (C) relates assistance to assistant.
21. A (B) confuses the verb break meaning to damage with the noun
break. (C) refers to Do you want to take a, but is an illogical
response.
22. B (A) does not answer the question. (C) confuses replace and
briefcase.
Pass The TOEIC Test Introductory Course ANSWER KEY

45

23. C Both (A) and (B) are illogical responses.

24. A (B) confuses half and staff. (C) repeats say.
25. C ( A) answer a different question (How much is parking?). (B)
repeats park, but as a noun.
26. B ( A) confuses male (relating this to women) with mail. (C)
assumes they are waiting for delivery of an order, not mail.
27. C (A) uses past tense of the verb work and the distractor fine. (B)
confuses the subject and topic.
28. A (B) confuses amazed with raise and refers to a different subject.
(C) is an illogical response.
29. B ( A) answers a different question (How long was the flight?). (C)
uses the verb fly, and confuses tonight and flight.
30. C (A) uses the verb leave in the past, but refers to a different
subject. (B) confuses relieved with leave.
31. A ( B) assumes the question Would you like to go to? (C) refers
to Australia, but answers a different question.
32. C (A) is an illogical response. (B) refers to the past.
33. B (A) answers a different question (How much did it cost?). (C)
relates to days, but does not answer the question.
34. C (A) cannot answer a choice question. (B) is an illogical response.
35. C ( A) relates leaving with finished. (B) confuses imports with report.
36. A (B) uses the phrase feel like, not feel. (C) repeats today and
good but answers a different question.
37. B ( A) repeats book, but with a different meaning. (C) repeats hotel,
using next week as a distractor for soon.
38. A ( B) begins No, which answers the slightly different question Did
Naomi say which?. (C) answers a different question (When did
Naomi leave college?).
39. C (A) repeats money and back but answers a different question.
(B) does not answer the question.
40. B (A) repeats tell. (C) repeats help in a different context.
Part 3 p123 Track 105
41. B T
 he woman answers the phone and offers to take a message.
(A) confuses extension, line, and busy with technical problems.
(C) and (D) cannot be inferred.
42. A The woman tries Lucy Wards extension number and says the
line is busy.
43. B The woman asks the man if hed like her to pass on a message.
He says Yes please.
44. A T
 hey are talking about moving filing cabinets, tables, and chairs
to a different location in another building. (B) is a distractor for
Maintenance Department. They are relocating their office, not
moving home (C). (D) is not mentioned.
45. C T
 he man says Maybe we could hire a truck?
46. A The woman says she will find out how much itll cost.
47. B T
 he man says he is working on this weeks sales report. They
are both in an office. (A), (C) and (D) are incorrect.
48. A The woman mentions going to lunch at a nearby restaurant, and
the man says OK, that sounds good.
49. B T
 he man is working and says Ill be along in a minute. We can
assume he wants to keep working for a short while.
50. C The words on board, passengers, take off, Customs and captain
indicate this conversation takes place on a plane.
51. A T
 he man says they are waiting for two more passengers.
52. C The woman says they cant wait much longer, meaning they will
wait for a short time.
53. D T
 he man complains about the desks covered in dust and paper
all over the floor.
54. D W
 e can tell from his tone, and from what he says (Im sick of it)
that the man is angry.
55. A T
 he man says he wants to get rid of Andy, and advertise for a
new cleaner.
56. D T
 he woman says they have won five big contracts recently. The
man says they are starting to see the results of their hard work.
57. A T
 he woman says we got the Jefferson contract last week.
58. D H
 e says Ill give them a small bonus. (B) and (C) are the
womans suggestions. (A) misleads by referring to the contract
they have won.
59. C T
 he man mentions the meeting room upstairs and later refers
46

Pass The TOEIC Test Introductory Course ANSWER KEY

60. A
61. C
62. B
63. A
64. B

65. C

66. D

67. A
68. C
69. D

70. A

to impressing visitors. They cant be in a hotel (A). The woman

says she will go to a garden center (B). (A) confuses coffee
table with coffee shop.
The man says we could put more lights in.
She will go to a garden center on Saturday to buy plants.
They are speaking about painting the ceilings and walls on the
first floor rooms, and need to know the color. He man is a painter.
The man is annoyed when the woman says they havent
received payment for last months work.
The woman suggests calling Joanne Masters at the start of the
conversation. The man later says Tell her we need that money,
implying the woman should call Ms. Masters.
They are talking about the dishes they are eating; fish and
vegetable pizza. They are not in an office (A), or buying the food
in a grocery store (B) or at a market (D). We can assume they
are in a restaurant.
They cant be housemates (A) or coworkers (C) as they do not
see each other often. (B) is incorrect as the man asks How are
things at work? They are most likely friends.
The man says We havent seen each other for ages.
The woman complains the roof leaks and the windows wont
close. They then discuss the cost of repairs.
She says she will ask someone to give us a price for the repair.
She will get someone to take a look, not look herself (A) or fix
the problem herself (B). She wants to get a quote, not send a
quote (C).
The man says I hope it wont cost too much. He is worried by
the possible expense.

Part 4 p125 Track 106

71. D The speaker is giving the weather forecast on WTNC, which we
can deduce from the context is a radio station.
72. B He says Thursday will be wet but there will be sunny periods.
73. C The forecast says there is a 70 percent chance of rain on Friday.
74. B The phrases National Airlines flight, Gate 34, flight and final call
all suggest this is in an airport.
75. D The speaker advises Mr. Tomaselli to proceed directly to Gate
34, as the flight is about to depart.
76. A As the gate will close in five minutes, Mr. Tomaselli needs to get
there quickly.
77. A The speaker refers to your needs here at Ablewight Industries.
He is presenting a sales pitch to executives at the company. (B)
relates to the mans field of expertise. (C) is his company. (D)
refers to customers the man mentions.
78. B The speaker is pitching to design and deliver a market research
program.
79. D The man says he and his team are experts at market research.
80. A The words and phrases editorial and design departments, print
room, books, and shipping room indicate this is a publishing
company. (B), (C), and (D) are all mentioned as part of this.
81. C The speaker mentions the articles that you all write. The
audience is a group of reporters.
82. B The woman says Well end in the museum.
83. C The ad says the magazine features leading business experts (A),
and asks people to subscribe, so is not aimed at retailers (B). (D)
misleads by relating to International in the title of the magazine.
84. C The magazine is delivered monthly to subscribers.
85. A The ad says listeners need to subscribe for two years to get a
free luxury ballpoint pen.
86. A The man says that Ms. Wilkins has decided to step down from
her position and will be moving to Marston Convention Center.
87. B The speaker refers to the audience as department heads, and
later mentions the name of the company as the Waterford Hotel.
88. D He says that anyone interested should e-mail Human
Resources.
89. A This is an automated queuing system. The extension number
is mentioned, but has not been dialed (B). (C) and (D) are
incorrect.
90. D The end of the message states your estimated wait time is
eleven minutes.

91. C The phrases make flight reservations and book hotel rooms
indicate the company is a travel agency.
92. A The speaker tells the people to clean the kitchen, tables, chairs,
and cutlery before the inspection. (B) is not mentioned. The
speaker says this is an emergency, but he is not speaking to
emergency workers (C). Kitchen is mentioned, but not kitchen
suppliers (D).
93. B The man says the complaint was made by a member of the
public last week.
94. A The time is ten, and the inspectors are arriving at one.
95. B The speaker is talking about this years charity fundraising event.
The aim is to raise money (A), but she is talking about the event
itself. (C) is not indicated. (D) refers to where the money raised
will go.
96. D As there are fourteen other companies, the total is fifteen.
97. D The decision is made to hold a sponsored car wash.
98. B The presenter says that Brinks Machinery will stop operations
at the end of this month. (A) confuses shock to the town with
earthquake. The President is not new to the job (C), and no
job losses were announced previously so there can be no
increase in job losses (D).
99. C He is the President of Brinks Machinery.
100. B M
 r. Chadley blames cheap imports from overseas for the failure
of the company.

READING
Grammar
Word Choice Mini Test p131
1. C
2. B
3. A
4. B
5. D
6. C
7. B
8. A
9. B
10. D

The structure used here is so + adjective (tired) + that.

We use no before nouns.
Would you like is followed by some before an uncountable noun.
We use enough (meaning sufficient) before countable nouns.
As time is uncountable, little is used after very.
Before the countable noun photographs, we use many.
Here most (meaning the majority of) is needed.
To refer to two related nouns, both is used.
Only never can complete this positive statement.
In this negative statement, any is used.

Auxiliary Verbs Mini Test p133

1. B
2. D
3. A
4. D
5. C
6. B
7. D
8. B
9. A
10. B

Only cannot (cant) is possible to express present inability.

We use have to as this is something that is necessary.
Could completes this polite request.
We use should have to express advice in the past.
Here we use didnt have to (meaning it was not necessary).
To express negative possibility in the past we use could not have.
Here might expresses possibility.
To indicate present ability, we use can.
Occasionally, must is used to express present obligation.
Here, could completes the negative possibility.

Comparatives and Superlatives Mini Test p135

1. B The superlative of the two-syllable adjective serious is
needed here.
2. B The comparative using asas completes this sentence.
3. A The comparative more interested is used before than.
4. C This option gives the complete comparative form of the threesyllable adjective expensive.
5. A Only more modern can be followed by than.
6. C To complete this comparative sentence, asas is used.
7. D Although separated, the comparative form here is worse than.
8. A The superlative the least difficult is needed here.
9. B After just (meaning equally) the structure asas must be used.
10. D The comparative form of this one-syllable adjective is nearer.

2. B B
 ecause the definite article is used, only is can complete the
present continuous tense.
3. D Despite the plural managers, one of takes a singular subject.
4. C The object is plural (sports), but the subject is program, which is
singular.
5. C Money takes a singular verb form, so was completes the past
simple passive.
6. D The indefinite article is used here, so are completes the present
continuous tense.
7. C The subject is Singapore, which takes the singular verb form.
8. B Time takes a singular verb form, so is completes the present
simple tense.
9. B Nobody is a singular subject.
10. A Although the name of the restaurant uses the plural Chefs, it
takes a singular subject.
Pronouns Mini Test p139
1. D
2. C
3. A
4. A
5. C
6. A
7. B
8. D
9. C
10. B

Only the reflexive pronoun correctly completes this sentence.

The possessive pronoun is needed here.
In this case we use the possessive adjective.
Mr. Lee is the subject, so we need the subject pronoun.
The possessive adjective is needed to complete this sentence.
The subject is We, so we need the object pronoun.
The object pronoun is needed here.
The possessive adjective completes this sentence.
In this case we use the reflexive pronoun.
The possessive pronoun is needed here.

Verb Forms and Tenses Mini Test p141

1. B
2. D
3. A
4. C
5. B
6. C
7. A
8. C
9. C

For actions in progress in the past we use the past continuous.

Here we need the present continuous for a planned future event.
The action finished in the past, so the past simple is used.
The present perfect is used for this unfinished action.
For plans made earlier, we use to be followed by going to.
The past continuous is used for actions in progress in the past.
The action is completed in the past, so we use the past simple.
The present simple is needed to complete this sentence.
With since, the present perfect is normally used. However, this
refers to the completed past, so the past perfect is used.
10. D We use the present continuous for things happening around now.
Gerunds and Infinitives Mini Test p143
1. C After forbid the infinitive with to is used.
2. A After mind we use the gerund.
3. C The gerund is needed here as the action (wasting money)
started before.
4. B This is the subject of the sentence, so we need the gerund.
5. D After suggest we use the gerund.
6. B Here the gerund is used as the object of the sentence.
7. A The adjective + preposition good at takes the gerund.
8. C The gerund is used after regret as the action happened before.
9. B After make + object we use the infinite without to.
10. B The verb justify takes the gerund.

Vocabulary
Word Forms Mini Test p147
1. B
2. C
3. B
4. C
5. C
6. D
7. A
8. D
9. B
10. C

After the modal auxiliary must we use a verb here.

Only an adverb can describe the verb completed.
Here the countable noun is needed.
The noun is the only word that completes this sentence.
Only an adjective can describe the noun vehicle.
The noun way is described by an adjective.
The verb is used as an imperative.
The adverb is used because it describes the verb become.
After the modal auxiliary could the verb is used here.
Here the adjective describes the noun talk.

SubjectVerb Agreement Mini Test p137

Words with Similar Meanings Mini Test p149

1. A T
 he subject is singular, so has completes this present
perfect tense.

1. B The verb charge means ask someone to pay (+ for).

2. D The verb reduce means make something smaller.
Pass The TOEIC Test Introductory Course ANSWER KEY

47

3. C
4. B
5. C
6. C
7. D
8. B
9. A
10. B

The collocation used here is say what you think.

To match the subject factory we use closed.
The collocation used here is consumer goods.
Members of staff are employed by a company.
Only advised can be followed by us.
The document that proves payment is a receipt.
Of these options, only a team can have a captain.
The collocation is develop (meaning create) a strategy.

Word Choice Mini Test p151

1. A
2. A
3. D
4. C
5. D
6. B
7. C
8. B
9. C
10. D

The collocation used here is fully qualified.

Someone can play a role (in + noun/gerund).
A ceremony is held in a particular place.
In this case, only significantly can follow increased.
Only advice can complete this sentence meaningfully.
A decision is made (or taken/reached).
Only have a discussion makes sense here.
The collocation used here is spare parts.
Here only various can come before factors.
The verb provide collocates with assistance.

Prepositions Mini Test p153

1. B
2. C
3. B
4. D
5. A
6. C
7. D
8. A
9. B
10. D

We use in with rooms (e.g. office).

We use for with a period of time (e.g. for years).
The structure from to is used here.
Only by the door makes sense here.
Here in (meaning inside) makes the most sense.
Only in (meaning within a certain time) fits here.
We use in with rooms (e.g. basement).
During is used here (meaning within the time).
For up to but not after a certain point, we use until.
We use since with a period of time (e.g. since breakfast).

Words that Look Alike Mini Test p155

1. C
2. A
3. B
4. A
5. B
6. D
7. D
8. C
9. B
10. C

When prices rise, inflation can cause difficulties.

To be overrated means valued too highly.
Only the noun refusal is possible here.
Here contribute (meaning give money) completes the sentence.
The collocation practically impossible is used here.
The prepositional use of except fits here.
Only the noun morale (meaning enthusiasm) can be used here.
The verb provide collocates with details.
We use obtain (meaning get) with permission.
Of these options, complaints can only be discussed.

Conjunctions Mini Test p157

1. C The structure neither nor is used here.
2. B Only the conjunction although fits grammatically.
3. A Here whether (meaning if) completes the sentence.
4. B The purpose is given using the conjunction so.
5. D The conjunction despite can take the gerund.
6. A The condition unless (meaning ifnot) fits here.
7. C Only As soon as (meaning Immediately) can be used here.
8. A The conjunction so (showing a result) fits here.
9. B The structure both and is used here.
10. D After not only we use but also.
Phrasal Verbs Mini Test p159
1. B
2. C
3. A
4. C
5. A
6. B
7. D
8. C
9. B
10. C

Only keep on (meaning continue) can fit here.

To look into means to investigate.
Only put off (meaning delay) can fit here.
The phrasal verb used is get along well (with someone).
To put back means to replace.
Only work out (meaning understand) can fit here.
The flight was held up (meaning delayed).
To deal with something means to handle or take care of it.
Only gave up (meaning stopped) can fit here.
The application was turned down (meaning refused).

PART 5 Incomplete Sentences

Try It Out p161
1. A The adjective needed is informal (meaning casual).
2. D The superlative form is used here.
3. B Time takes a singular verb form, so is completes the present
simple tense.
4. C The adverb is used because it describes the verb become.
5. D Only in (meaning within a certain time) fits here.
6. C The verb form used here is to be + going to for plans made earlier.
7. B After refuse the infinitive with to is used.
8. D Only take up (meaning accept) can fit here.
9. A The noun needed is fine (meaning penalty).
10. D Only have can be followed by to (have to means necessary).
11. C The noun decision takes the verb make.
12. B The verb that fits here is consider (someone for something).
13. C The possessive adjective is needed to complete this sentence.
14. D We use in with countries.
15. B We use tell (meaning inform) with an object.
16. A The adverb so is used before many for emphasis.
17. A Only an adjective can describe the noun offer.
18. C The adverb that fits here is recently (meaning not long ago).
19. B The adjective careless best fits the meaning of this sentence.
20. B The conjunction that fits here is because (meaning for the
reason that).
21. A We use the modal auxiliary should (not) when giving advice.
22. C Only the comparative form bigger can be followed by than.
23. B The present perfect is used for actions that continue into the
present.
24. D We use the conjunction Even though to show contrast.

Steps to Success p164

Practice 1
1.1 B The comparative form morethan completes this sentence.
1.2 D Only the conjunction despite can be followed by this noun phrase.
Practice 2
1.1 C The auxiliary verb could is used here to indicate ability.
1.2 D The phrasal verb come across (meaning encounter) is used here.
Practice 3
1.1 A The reflexive pronoun is needed here.
1.2 B The adjective is the word form needed to describe the noun
(report).
Practice 4
1.1 A The only word choice possible here is unsuccessful.
1.2 D The tense needed here is the past simple passive.
Practice 5
1.1 B The gerund is needed as the action started before.
1.2 C The preposition at is used here to refer to a location.

Review Test p171

1.
2.
3.
4.

A
C
D
C

5. D
6. B
7. D
8. A
9. C
10. A
11. C
12. B
13. C
14. D

48

Pass The TOEIC Test Introductory Course ANSWER KEY

The verb is used because it follows the modal auxiliary should.

Only special collocates with occasions in this case.
The noun applicants (meaning candidates) is used here.
The past participle completes the past simple passive tense
needed here.
Only required (meaning obliged) has the appropriate meaning.
These words look alike, but only existed makes sense.
The adjective needed here is qualified (meaning eligible).
Only the noun can come after the adjective economic.
A hotel can be fully booked (meaning all rooms are taken).
The adjective crowded (meaning full of people) fits here.
This noun completes the phrase personal assistant.
This adjective completes the phrase the person (who is)
responsible (for).
The structure used here is neither nor.
Here the reflexive pronoun is used.

15. D
16. B
17. C
18. A
19. A
20. C
21. A
22. A
23. B
24. B
25. A
26. B
27. A
28. B
29. D
30. C
31. A
32. B
33. C
34. C
35. A
36. C
37. C

The noun needed here is growth (meaning expansion).

Only the superlative form completes this sentence.
These words look alike, but only description fits the sentence.
The phrase used here is to have trouble (meaning difficulty) +ing.
The adjective easy best fits the meaning of this sentence.
We use the preposition on with surfaces/floors, etc.
The phrasal verb to hold (someone) up means to delay.
Only the adjective irresponsible (meaning foolish) fits here.
The adjective is needed here.
The noun advantage (meaning benefit) fits here.
Planets can only be discovered.
This intensifying adverb emphasizes the adjective nervous.
This conjunction showing contrast fits here.
Only the possessive adjective completes this sentence.
The present simple tense is used with the stative verb want.
The verb make collocates with noun progress.
Here the present perfect tense is used with since.
The possessive pronoun is needed here.
Only in (meaning within a certain time) completes the sentence.
Here temporary (meaning for a limited time) fits here.
The extension was done by a contractor (i.e. building company).
The conjunction whether (meaning if) best fits this sentence.
T
 he names of subjects (i.e. Economics) all take a singular
verb form.
38. D This modal auxiliary completes the polite request.
39. D Only bill (meaning banknote) can be used here.
40. B H
 ere any is used as a determiner before the uncountable
noun time.

PART 6 Text Completion

Try It Out p176
1.
2.
3.
4.
5.
6.
7.
8.

B
B
C
A
B
D
C
A

Here the verb to be is followed by the adjective pleased (to).

Used as a preposition, Without is followed by the noun help.
This modal auxiliary completes the phrase would like to.
The gerund is used after have fun (meaning enjoy).
The verb that collocates with results is announce.
Only the pronoun there can complete this sentence.
Here in (meaning within a certain time) is needed.
This conjunction fits the sentence, showing contrast.

Steps to Success p179

Practice 1
1. C The noun discounts (meaning price reductions) fits here.
2. A We use the present simple tense in this case.
3. C The preposition in is used for places and regions.
Practice 2
1. A The verb needed is remind (someone about something).
2. D The simple present passive is used here.
3. C The possessive adjective completes this sentence.
Practice 3
1. D Only this conjunction can be followed by this noun phrase.
2. B The collocation used here is achieve goals.
3. A The preposition on is used for dates.
Practice 4
1. B The conjunction and links these two positive statements.
2. C The noun position means job in a company.
3. D Only the noun search can complete this sentence.
Practice 5
1. B This adverb indicates the time has arrived earlier than expected.
2. A Only returned has a meaning that makes sense here.
3. A The noun choice (meaning selection) completes this sentence.

Review Test p186

1. A Only the adverb significantly can be followed by expand.
2. C The present perfect is used with since.

3.
4.
5.
6.
7.
8.

B
D
B
D
A
C

9. A
10. B
11. D
12. C

Only this conjunction can complete the sentence.

We use such a before an adjective + noun.
The past simple is used because the action is completed.
Teeth whitening is a service that the company offers.
Here we need the conjunction so to indicate result.
T
 he phrase needed here is take advantage of (meaning
benefit from).
The present continuous passive completes this sentence.
The modal auxiliary should is used to indicate expectation.
We use the imperative after please to issue polite instructions.
Here the gerund is used after the phrase thank you (for+ing).

PART 7 Reading Comprehension

Try It Out p190
1. D Dr. Stevens is responding to Mr. Katsuzawas letter asking why
he was not selected for the course Computing for Beginners.
She mentions there were sixteen spaces available, that they
were evenly distributed between men and women, and that
those selected were all unemployed, retired or have part-time
jobs.
2. B The course runs Monday through Friday from 10:00 A.M. until
1:00 P.M., making a total of fifteen hours.
3. C D
 r. Stevens refers to Mr. Katsuzawas full-time job, and
questions how he would manage to attend the course, which
runs during normal office hours.
4. B The e-mail begins by announcing the latest edition of Work in
Action. Although (A) a survey is mentioned, this is not until the
third paragraph so is not the main purpose. (C) and (D) are not
mentioned.
5. A M
 s. Shaw works for Carpe Financial Management and writes
about sources of financial support and funding. (B) is too
general, (C) is incorrect as she is not publishing the magazine,
and (D) is not mentioned.
6. C T
 he word confidential means private (i.e. answers will not be
disclosed).
7. B The e-mail begins Dear Customer. It is for anyone who receives
the magazine Work in Action.
8. A T
 he ad states that the offer is available when you book online.
(B) is not mentioned. (C) is incorrect because you must arrive
(not book) on a red date. The offer is valid for new reservations,
which does not mean new customers (D).
9. C T
 he ad mentions the very finest cuisine (A), that the hotel is
ideally situated for exploring the city (B), and that it is a perfect
venue for a business meeting (D).
10. A The ad states Full payment is due at the time of booking.
11. D Mr. Hilpers e-mail address indicates he works for Aranlo. He
mentions Off Mart (A). He is writing to Central Stationery (C). He
bought BestBrand printer cartridges (B).
12. D Mr. Hilpers e-mail mentions prices at Central Stationery and
says they are in some cases more than double those charged
at other stores. He goes on to give examples of high prices. (A),
(B), and (C) are not mentioned.
13. B Referring to OffMart, Mr. Hilper says I notice from their online
shop
14. C In his e-mail, Mr. Hilper mentions one of the three filing cabinets
cost $65. In his response, Mr. Prent says this third cabinet is the
new model and is therefore more expensive.
15. D Here, the word value means appreciate or consider important.
16. B Ms. Arakawa mentions changes in the length of the group tour
and also the departure time, and possibly lunch venue. (A) is
incorrect as the tour hasnt taken place yet. The tour is not for
the staff to participate in (C) and it is already organized (D).
17. B In her memo, Ms. Arakawa says the length of the group tours is
no longer two hours. In the schedule, the group tours are shown
as lasting 90 minutes (from 10:00 A.M. 11:30 P.M.). They are
thirty minutes shorter.
18. D In the schedule, Mr. Walker is shown to take Group B on a tour
of the Print Room in the afternoon.

Pass The TOEIC Test Introductory Course ANSWER KEY

49

19. C In the memo, Ms. Arakawa ask Dr. Nicholson to finish his talk in
45 minutes. In the schedule, his talk starts at 3:00 P.M. He should
therefore finish by 3:45 P.M.
20. D Here, the word prompt means punctual or on time.

Improve Your Performance

4. B The article mentions the companys recovery plan is intended

to reduce overheads (i.e. cut costs). There is no indication the
company will leave Oregon (A), although five stores in Oregon
will close. (C) and (D) are not mentioned.
5. A The company is clearly facing tough challenges. (B) is incorrect
as profits are down. Although results are poor there is no
indication the company will collapse (C). (D) is not mentioned.

Reading for Main Ideas

Passage 1 p200

Reading for Details

1. A recent conference. In the subject line, Ms. Williams refers to the

conference last Tue and goes on to say it went extremely well.
2. To thank an organizations staff. Ms. Williams begins I would like to
say many thanks and finishes with please pass on our thanks to
the staff at the Maybridge Center.
3. A convention center. Ms. Williams refers to the Maybridge Center
as a fantastic venue and says she looks forward to holding more
events in your great facility.

Passage 1 p208

Passage 2 p201
1. Opposition to a proposed development. The article focuses on
protests from residents at the plans to build a fast food restaurant
and gas station.
2. To report a community meeting. The article is about a special
council meeting that took place last night.
3. In a local newspaper. There is nothing to indicate this is from
a college newsletter or science journal. It is a straightforward
reporting piece in a local paper.
Passage 3 p202
1. Application requirements. The fax concerns an application for a
bank account, and is accompanied by an application form which
Mr. Wong must complete and sign.
2. To request information. Ms. Bertram wants to confirm some
personal details from Mr. Wong.
3. A potential investor. Mr. Wong is interested in a savings account.
He wants to invest.
Passage 4 p203
1. Cooperating in research. The letter mentions Dr. Guptas research
interests, and discusses working together on a research project.
2. To agree to work together. Mr. Harp says that the possibility of
working with Dr. Gupta is an excellent idea.
3. A scientific researcher. Dr. Guptas knowledge is in the field of fuel
cells and renewable energy.

1.
2.
3.
4.
5.
6.

Ms. Gillingham is the Admissions Officer.

The courses take place on weekday evenings.
Mr. Courtney says he is especially interested in Skills for Work.
He asks for a brochure and a price list.
He says A friend told me.
Reduced fees are available for people with low incomes.

Passage 2 p209
1. In Melrose Hall.
2. Her lecture is Living Energy.
3. The Learning Brain lasts for two hours.
4. Sally Erskine the Academic Program Manager.
5. Her lecture finishes at 1:15 P.M.
6. The last paragraph states Only members of the university may attend.
Passage 3 p210
1. She got back yesterday.
2. They are waiting for payment for Phase Three.
3. She has been on a business trip to Seoul.
4. She is going to Beijing.
5. She will be back on Friday.
6. Rupert can call her at four oclock this afternoon.
Passage 4 p211
1.
2.
3.
4.
5.
6.

The ad states We are specialists at removing viruses and spyware.

Any customers in Orlando who need emergency help.
The PC Total Care service.
At the bottom the ad says Call us to discuss your requirements.
The cost is $50 per hour. ($500 for ten hours.)
There is a free consultation with the web design team.

Passage 5 p212

1. A job vacancy. The ad is headed Temporary Cashier and details the

job requirements.
2. People who want short-term employment. This is an ad for a fulltime, but temporary (i.e. short-term) job.
3. To support a job application. Ms. Jackson mentions her work
experience and personal skills.
4. She is working part-time. In her e-mail, Ms. Jackson says I work
part-time as a cashier.
5. It is very successful. The ad mentions it is Maines biggest seafood
and fish restaurant.

1. The e-mail states that Mr. Sharpe is the Academic Advisor for the
Dynamic Sales and Marketing course.
2. Five days. The dates are July 22July 26.
3. Those who pass will receive a GeoTraining Certificate of Training
award.
4. Ms. Burton mentions he can e-mail the course planning team.
5. He needs to pay $4000 (the course fee $3950 and $50 priority
registration fee).
6. She is the Course Manager.
7. The location is given in the notice as The Hoover Building.
8. In her e-mail, Ms. Burton asks Mr. Jones to pay immediately.
9. At the bottom of the notice, the bank is given as Hanubo International.
10. Ms. Burton mentions this is necessary because he is registering
very late.

Mini Test Reading for Main Ideas p206

Mini Test Reading for Details p214

1. B T
 he article is mainly about Harneys, which is described as
a large electronic retailer. (A) is not mentioned. (C) is only
mentioned in the final line. (D) is given as a reason for poor
sales, but is not the main focus of the article.
2. D T
 he article focuses on the companys fall in profits and poor
performance. Five stores will close, but this is not the main
focus (A). (B) is too general. Sales since the New Year (C) are
referred to, but are not analyzed.
3. C O
 nly (C) is possible. (A), (B), and (D) do not match the style or
content.

1. A T
 he discount for this item is given as 12 percent in the fourth
column.
2. C T
 he Expected delivery times state around 5 days after the order
is received. This is within a week.
3. C In the opening line, Mr. Bryson says Mr. Ames visited last Friday.
4. B T
 he letter states that shipping is free for orders over 1000. The
total order is above this amount.
5. C The Sub-Total (before VAT is added) is given as 3313.70.

Passage 5 p204

50

Pass The TOEIC Test Introductory Course ANSWER KEY

Passage 1 p216

3. D The Health Care plan costs $75 per month extra.

4. B M
 s. Holstein works in the Membership Team of the IHWA, which
is a union. (A), (C), and (D) are incorrect.

1. The office manager. Only someone senior within the company

(i.e. not a client) would have the authority to issue this reminder. A
cleaner would not refer to our clients.
2. The problem is getting worse. The writer states that in recent
weeks more and more dirty cups are being left in the conference
room. It is not suggested that customers are complaining. The
number of meetings is unrelated.
3. The current situation is bad for business. The writer mentions that
the sight of the dirty cups makes a poor impression on clients,
inferring it is bad for business. There is no suggestion that staff
should meet elsewhere, or not take drinks into the room.

Practice 3
1. A T
 he notice outlines what employees will do on International
Volunteer Day. Participation is mandatory, so no volunteers
are required (B). They will be renovating the local school, not
reporting on it (C). No job vacancy is advertised (D).
2. A T
 he notice states they will be using the two new trucks that have
our sign. (B), (C), and (D) are not mentioned.
3. A According to the Mr. Petrov, It should take a full day.
4. B With teams of plumbers, electricians and painters, we can
deduce this is a building company.

Making Inferences

Passage 2 p217
1. He recently applied for a job. Ms. Sharlow thanks Mr. Petain for his
letter expressing an interest in working at the resort and mentions
there were many applications for the position.
2. Mr. Petain has trained as a ski instructor. The job that he applied for
is ski instructor, and it is stated that he has a Level 1 qualification.
We can therefore infer he has trained as a ski instructor.
3. He needs to achieve better qualifications. Ms. Sharlow refers to
applicants who are extremely well qualified, and ends by explaining As
you only have a Level 1 qualification which implies it is appropriate, but
insufficient. There is no suggestion he should reapply.
Mini Test Making Inferences p218
1. C Mr. Bickerstaff is well known for his profiles of business leaders
and this is referred to as his latest publication. Neither (A) nor
(B) can be inferred. (D) relates to the topic of the book rather
than the author.
2. D Mr. Ellington feels the author needed to look beyond the borders
of the United States for business leaders to focus on. There is no
mention of it being specifically useful for those wanting to own
a business (A). The suggestion is there are important leaders
elsewhere that are not covered (B). Only those new to the
subject will enjoy this, not everyone (C).
3. A This is a book review. The book was published by Sun Valley
Press (B). There is no indication Mr. Ellington is a successful
businessman (C) or an expert in business (D).
4. B He is disappointed only business leaders from the USA are
covered, and feels the author missed a chance to broaden
the focus. This means the book is lacking in appeal. There is
no indication the book is exciting (A), or badly written (C). The
price is given as $15.95, but there is no mention whether this is
reasonable or not (D).

Steps to Success p220

Practice 1
1. B Chris writes Im sorry but I wont be there for the meeting and
asks John to go alone. The meeting will go ahead, not be
rescheduled (A). Chris is not placing an order (C) or checking
prices (D).
2. A The company installs and maintains alarms. There is no
reference to a bank (B). (C) and (D) are not mentioned.
3. C C
 hris mentions Mr. Holdens intruder alarm has gone off and
that he wants me to reset the system. (A), (B), and (D) all relate
to Johns meeting with Mr. Goldman.
4. D Chris wants Mr. Holden to place an order, which indicates he is
a client. (A), (B), and (C) are incorrect.
Practice 2
1. A The letter is about the benefits of membership in the
International Hotel Workers Association. Ms. Hernandez is not
applying for a job (B). (C) is mentioned, but is not the main
purpose. The letter mentions membership fees, not donations
(D).
2. C T
 he letter states Anyone working in the hotel industry can join.
This includes senior managers (A), part-time workers (B), and
full-time workers (D).

Practice 4
1. D This document is for customers of a delivery company. It details
services and prices. There are no instructions (A), or leisure
topics (B), and the content does not cover food (C).
2. C The service is for most national locations, meaning some areas
are not covered. Where delivery is possible, it is guaranteed (A).
A surcharge is only needed in the cases listed below the chart
(B). Packages cannot be sent to other countries (D).
3. B The fastest international service is Global Priority, which could
take just two days.
4. D The maximum weight for this service is 10 pounds. CDs and
DVDs (A) and items not wrapped in NKP packaging (B) incur a
surcharge whatever the service. No limit to the value of items
(C) is mentioned.
Practice 5
1. C This heading best summarizes the content of the article. Sarco
International conducted the survey, so (A) and (B) are incorrect.
(D) is not mentioned.
2. B 5,000 questionnaires were sent out. 80 percent of managers
replied, meaning 4,000 in total.
3. A T
 he complaints mentioned are that meetings started behind
schedule (B), failed to meet their objectives (C), and lasted too
long (D). Only (A) is not mentioned.
4. C Eric Knowles is a reporter for the publication Business Today.

Review Test p226

1. C T
 he beginning of the letter states that Mr. Dubois wrote about
his latest dining experience at Jims Diner.
2. A She states that when people write it is usually to make a
complaint, so Mr. Dubois letter was a nice change.
3. B H
 e is told to show the letter to a staff member for a 20% discount
the next time he visits. (A) and (D) refer to the Make a Difference
bonus for staff. (C) is not mentioned.
4. B Rob writes he will be at a meeting in Los Angeles on Friday. He is
not going there on vacation (D), but for business. He is flying out
tomorrow morning, not on Friday (C). (A) refers to his boss, who
has lost his job.
5. D Here, the word fired means dismissed or sacked/made redundant.
6. D T
 he notice publicizes a single seminar, not a training program (B).
Dr. Dawkins achievements are listed (C), but this is not the main
purpose. (A) is not mentioned.
7. C T
 he talk will take place at The Martin Cross Building at New
Jackson University. Dr. Dawkins will give seminar during his visit.
(A) and (B) refer to Dr. Dawkins current positions elsewhere. (D)
is the university department that is running the event.
8. D H
 e is C.E.0. of Electra International (A), he teaches on MBA and
executive education programs (B) and he designscorporate
training programs (C). Only (D) is not mentioned.
9. B Ms. Steel asks sales managers to tell their staff to reduce their
expenses. She wants to avoid cutting budgets (A). (C) is not
mentioned, and (D) cannot be inferred.
10. C She warns that savings must be made within the next three months
or budgets will be cut. We can infer she intends to review budgets
in three months. (A) may not be necessary. (B) is not mentioned.
(D) refers to the amount over budget.
Pass The TOEIC Test Introductory Course ANSWER KEY

51

11. A S
 he mentions train travel (B), receipts for all expenses (C) and
stays in hotels (D). Only (A) is not mentioned.
12. C The article is about creating successful relationships in business.
(A), (B), and (D) are not mentioned.
13. D P
 aragraph two ends Most of all, talk to your clients (A), (B), and
(C) are all mentioned, but are not the most important principles.
14. C S
 tep Two mentions Always do what you say you are going to do
(A), Set yourself achievable goals (B) and assess your progress
(D). Only (C) is not mentioned.
15. A  Here, the word fundamental means basic or essential.
16. A  Under Reasons, the customer writes As always, I was very
pleased which clearly indicates the customer has used the
company before. (B), (C) and (D) cannot be inferred.
17. B H
 ere, the word unpleasant means disagreeable or objectionable.
18. C T
 he topic of this paragraph is the reception staff mentioned in
the first line. Ivan is the translator (B). The writer is a customer
(D). (A) is not mentioned.
19. B The first line states Please find following our order .
20. C T
 he fax is sent on May 27, and Ms. Barkley wants the items by
Friday, June 5th, which is the end of the following week.
21. D T
 he second paragraph mentions the order totals over a
thousand dollars.
22. D S
 umiko asks readers to sponsor me if you can, and mentions
that whatever you do give will go to a good cause.
23. C In line 2 she states she is running in support of the American
Stroke Association this year. (A) was the charity she supported
last year. (B) is the company she works for. (D) is the companys
official charity.
24. C She mentions This year, I am running which suggest she has
run the Boston Marathon before. She also refers to Last year,
and says this year I want to do even better. She started training
two months ago, so (D) cannot be correct. (A) and (B) cannot
be inferred.
25. B U
 nder Course Objectives, the course is stated as being for
medical staff at UHMC (United Health Medical Centers).
26. A N
 ext to the Sunday afternoon session Team Building is the
comment see course folders for more details.
27. C Here, the word competencies means skills or abilities.
28. B They will stay at the Chatfield Institute which is a residential
management training venue.
29. D G
 ladys tells Sanjaya You MUST read the terms and conditions
before applying. (A) and (C) are incorrect. (B) is not mentioned.
30. C T
 he chart indicates this years funding for Clothing to be $1500.
31. A Here, the word confirm means check or verify.
32. C G
 ladys mentions As this is your first time attending ETF, I think
it is worth submitting an application. (A), (B), and (D) are not
indicated.
33. D In the e-mail, Gladys refers to the chart and tells Sanjaya your
industry has been the hardest hit. The chart shows that funding
for Construction fell most, from $2000 to $1000.
34. D M
 r. Ronson writes he is unable to continue and will be leaving
his position. Staff cuts (A) and a pay raise (B) are covered, but
are not the main purpose of the letter. (C) is not mentioned.
35. B In her memo, Ms. Rebecci says he started in the beginning of
April. The letter gives the date as September 30.
36. A Ms. Rebecci states I have tried to bring us up to date and refers
to the measures I have taken. (C) is incorrect as the memo
states his coworkers will take over Mr. Ronsons role. (B), and
(D) cannot be inferred.
37. B T
 he memo states that a few months ago the company was in
terrible shape. There have also been staff reductions. (A) is
incorrect. (C), and (D) cannot be inferred.
38. A Here, the word measures means steps or action.
39. C Mr. Walliam is C.E.O. of Presoneat Assurance Co., Ltd which has
offices in Sakura Building 1. (A) and (B) refer to the notice. (D) is
not mentioned.
40. C M
 r. Walliam says some people continued working as normal (A),
and that the fire alarm sounded at 5:20 P.M. (B). He also complains
you did not give us a time (D). Only (C) is not mentioned.

52

Pass The TOEIC Test Introductory Course ANSWER KEY

41. B T
 he notice states you must leave the building immediately. (A) is
not mentioned. (C) is incorrect and (D) refers to after they have
left the building.
42. C T
 he notice states the fire alarm test will take place on Monday,
August 17. Mr. Walliam refers to yesterdays fire alarm test.
43. A Here, the word scheduled means planned or timetabled.
44. B T
 he deadline is given as September 30. (A) is incorrect. (C) and
(D) are not mentioned.
45. A The position advertised is Maintenance Supervisor, and
duties described include the supervision and management of
operations. (B), (C), and (D) are not mentioned.
46. D T
 he ad states those with supervisory experience will be
preferred. In the e-mail, Mr. Lyton writes I have never been a
manager. He is used to working with computers (A) and has
eight years experience (B). He qualified in 2001 (C).
47. B In his e-mail, Mr. Lyton states the best way to reach me is on my
cell phone.
48. B H
 ere, the word common means popular or widespread.

Reading Test
Part 5 p244
101. D O
 nly this adjective has the correct meaning to fit the sentence.
102. B We use much in negative sentences with the uncountable noun
money.
103. A This modal verb completes the deduction must have + past
participle.
104.  D The object pronoun is needed to complete this sentence.
105. B This pronoun is used in negative sentences.
106. A The infinitive following want to is used here.
107. B We use since to refer to a point of time in the past.
108. C A fine is a sum of money to be paid as a penalty for breaking
the law.
109. A The subject information takes a singular verb form.
110. D Only the reflexive pronoun correctly completes this sentence.
111. C The collocation used here is pay attention.
112. C The noun guarantee (meaning warranty) fits here.
113. C The adverb is used here (meaning fortunately).
114. C We use at with locations (e.g. factory gates).
115. A The adverb that collocates with forbidden is strictly.
116. B Here we need the present continuous for things happening
around now.
117. C We can only use any to complete this negative statement.
118. D Here, the adjective is needed to describe it (i.e. the weather).
119. B To describe the noun comments, the adjective critical is needed.
120. B Only look into (meaning investigate) can fit here.
121. D The conjunction unless (meaning if not) is needed here.
122. B Here, the phrase for external use means not to be swallowed.
123. A The past participle provided by collocates best here.
124. C Liz is the subject, so we need the subject pronoun.
125. B The only adverb that collocates with coming is definitely.
126. A The structure used here is no alternative but (to + infinitive).
127. C Only the conjunction showing contrast Although fits here.
128. B Only the verb insist is followed by the preposition on.
129. D The conjunction or correctly connects the two actions.
130. A The adjective (meaning logical) describes the noun decision.
131. D The comparative structure used here is more than.
132. B The verb allow someone to do something is used here.
133. C Only in (meaning within a certain time) fits here.
134. C The present perfect is used for this recently completed action.
135. A The verb is used as a negative imperative.
136. B We use decide between when there are two alternatives.
137. D The past participle ending in -ed is used here.
138. A Only the noun competes this sentence.
139. C The verb to bring (someone something) fits here.
140. B The collocation used here is casually dressed.
Part 6 p248
141. B The adjective scheduled (meaning planned) fits here.
142. C The structure used here is most of + noun.

143. A T
 he collocation used here is out of action (meaning not
working).
144. D If something is done in advance it is done ahead of time.
145. B The future simple is used to indicate future intention.
146. C The modal auxiliary should is used to indicate expectation.
147. C The verb is used as an imperative.
148. A The verb used here is welcome (someone + to ).
149. B Of these nouns, only obstacles can be used with the verb
overcome.
150. D Only this pronoun, meaning No matter what, fits here.
151. C These words have a similar meaning, but only numerous can
come before companies.
152. A Here, the infinitive is used after the verb help.
Part 7 p251
153. B T
 his itinerary is to attract people to sign up for a short tour of
famous places in the UK. It is not aimed at tour operators (A).
Tourist attractions (C) and historic sites (D) are mentioned, but
only as details of the tour.
154. D Walking tours of (A) and (B) are mentioned, and a coach tour
of (C).
155. C The Cotswolds is described as picturesque (meaning beautiful)
and an Area of Outstanding Natural Beauty. (B) refers to the
Lake District. (C) refers to York. Only one castle, Edinburgh
Castle, is mentioned (A).
156. B The e-mail begins by giving confirmation of your participation
at the fair. (A), (C) and (D) are mentioned only as supporting
details.
157. A The e-mail states Contact details can be found on the order
confirmation, which is attached.
158. C She is told she can edit your registration data online. (A), (B)
and (C) are mentioned, but are not relevant.
159. D Here, the word assigned means allocated or given.
160. C Mr. Hanrahans account has exceeded its credit limit. (A) refers
to the overdraft charge incurred. There is no offer to raise (B)
or correct (C) his credit limit.
161. B He has an account with the bank, so he is a customer.
Mr. Marshall is an employee (A). (C) and (D) are not directly
mentioned.
162. A He is asked to Please remit the amount outstanding. Only if this
is not possible should he visit his local branch, not call (B) and
speak to a client services manager for assistance (D). Further
charges (C) will be applied if he does not resolve the situation.
163. C Francis says he cant conduct the performance review next
Monday, and asks Suzanna to check your diary for an
alternative date. He says he cant reschedule the doctors
appointment (A). (B) and (C) relate to the purpose of the
meeting.
164. D She is asked to list her goals (A), successes (B), and anything
you want to ask about (C). Only (D) is not mentioned.
165. B Here, the word productive means constructive or useful.
166. C Francis is conducting Suzannas performance review, so we
can assume he is her manager. (A), (B), and (D) cannot be
inferred.
167. D A consultant will visit your home (A), measure the dimensions
and design a perfect layout (B), and discuss your requirements
(C). Only (D) is not mentioned as free of charge.
168. A The ad mentions visiting customers and installing kitchens at
their homes. (B) and (D) are not mentioned. (C) refers to the
companys own consultants.
169. D The ad states that One call is all it takes. The company designs,
builds and installs kitchens. (A) and (B) are not indicated. (C) is
incorrect as the company was Established in 2003.
170. A The bottom of the ad states Order this month and pay nothing
for one year.
171. B The notice warns patients that doctors will video some of
their consultations, but consent is voluntary for patients that
participate. (A) and (C) are mentioned, but are not the intended
audience. (C) is not mentioned.
172. A No training was possible because of limited space at the
previous premises.

173. C T
 he memo states that the purchasing policy is not being
followed consistently and explains the correct procedure. (A) is
not mentioned. (B) and (D) are mentioned, but not as the main
purpose.
174. B Orders over $300 need to be authorized by the Line Manager.
(A) is too general. (C) is only necessary for orders over $1000.
(D) refers to recommended suppliers.
175. D H
 ere, the word consortium means group or association.
176. C T
 he article focuses on one job. This is not a job vacancy (A),
not does it mention several careers (B). (D) is mentioned but
only at the very end.
177. D F
 amiliarity with advanced computer programs (A), working in
an organized and systematic way (B), and excellent analytical
skills to identify and fix problems (C) are all mentioned. Only
(D) is not mentioned.
178. B T
 he letter details various course requirements. (A) is not
mentioned. (C) and (D) are mentioned, but not extensively.
179. B W
 hile he is away Mr. Halson asks Mrs. Petronelli to please
e-mail me if necessary.
180. C T
 he first assignment is due March 4. The course begins on
April 5. (A) and (B) are not mentioned. (D) cannot be inferred.
181. B T
 he ad mentions that BizPrint products are of the highest
quality (A), and help you create a professional image (C). Fullcolor printing (D) is mentioned. Only the size of the cards (B) is
not mentioned.
182. D H
 e complains details of the offer were not explained in the
advertisement, that there was no mention of the $9.99 shipping
fee and that he was not aware BizPrint would appear on the
back of the cards. (A), (B) and (C) cannot be inferred.
183. C H
 e says this was not in the package I was sent.
184. C Here, the word matters means things (i.e. problems).
185. B T
 he invoice of $19.99 (C) minus the $9.99 shipping fee (A)
gives the regular price of the 250 business cards.
186. B M
 r. Dewitts e-mail asks for clarification of several issues; the
number of accounts, meter readings, paperless billing and
his tariff. He has already swapped energy accounts (A), and
requested paperless billing (C). He does not want to change
his tariff (D).
187. B H
 is e-mail begins by stating he applied Three weeks ago.
The date is given as June 5, so he applied around the middle
of May.
188. B M
 r. Dewitt mentions he can see three accounts, but in
Mr. Hulls reply three days later he says the electricity order
has already disappeared.
189. D H
 ere, the word assured means promised or informed.
190. A M
 r. Dewitt does not need to take any action. He should only
contact Mr. Hull (B) if necessary. (C) is not mentioned. Mr. Hull
will take care of (D).
191. A T
 he notice concerns the launch of Staff Forum, and also the
Staff Opinion Survey. Both initiatives aim to help staff express
their views. (B) only relates to the Survey. (C) is mentioned but
is not the main focus of the notice. (D) is incorrect because the
survey has not been done yet.
192. C M
 s. Northton writes she wants to promote a more pro-active
response. This is why she is offering a bonus to anyone
who does volunteer, not just (A). (B) is incorrect. (D) is not
mentioned.
193. C T
 he memo is to All Department Heads. The notice refers to
six staff, one from each department. Therefore there are six
departments.
194. A H
 ere, the word address means deal with or sort out.
195. A In her memo, Ms. Northton writes that after three weeks I have
yet to receive any expressions of interest in the two initiatives.
We can infer she is disappointed at the response. She only
asks the department heads to pass on news of the financial
incentives, rather than take more responsibility (C). (B) and (D)
cannot be inferred.
196. D The article gives advice on Choosing the right policy, rather
than recommending travel insurance (A). (B) is too general.
There is no comparison of products (C).

Pass The TOEIC Test Introductory Course ANSWER KEY

53

197. C T
 he article recommends a minimum of $3000 of cover for
personal items and baggage.
198. A T
 he documents states Pre-existing medical conditions
not included.
199. D H
 ere, the word supplementary means additional with or extra.
200. B T
 he article states Always check the terms and conditions
carefully before purchasing cover. (A) is only best for people
traveling frequently. (C) and (D) cannot be inferred.

Practice Test 1
Part 1 p269 Track 107
1. C The people are outside a building, not entering it (A) and they
are sitting, not walking, on the grass (B). They are not on a
beach (D).
2. B O
 nly one vehicle is visible (A). The truck is not moving (C).
There is a construction worker, but he is not lying on the ground
(D).
3. C She is not in the kitchen (A). She is washing something, but not
her hair (B). Some bottles are on view, but she is not picking
them up (D)
4. B T
 his is not a shopping mall, and there are no people (A). We can
see signs for the departure gates, but nobody is waiting at the
gate (C). An airport is indicated, but no flight is about to take off
(D).
5. C This question focuses on a detail. The man is reading a book,
not a newspaper (A). They are not asking anyone anything (B).
There is a sign for a cruise, and they may be tourists, but they
are not taking a cruise (D).
6. D (A) is incorrect. There are seats, but they are not showing people
to their seats (B). The room is ready for a presentation, but no
presentation is taking place right now (C).
7. A T
 he man is digging, not getting into a hole (B). He is wearing
gloves, not trying them on (B). He is working, not walking, in the
sunshine (D).
8. B There are no people in view so (A) and (C) are incorrect.
Nobody is collecting the bicycles (D).
9. A He is not reading (B) or serving food (D). He is cooking on a
range, not putting food into the oven (C).
10. D There is nothing on the counter (A). The man is cleaning his
hands, not the cabinets (B). He is not drinking (C).
Part 2 p275 Track 108
11. C ( A) repeats lunch, but refers to the past. (B) confuses the
subject, and confuses waiter with later.
12. C (A) answers the question Why did you buy that jacket? (C)
confuses racket with jacket.
13. A (B) refers to the past. (C) misleads linking give back with be back.
14. B ( A) confuses sports with the similar-sounding report. (C)
confuses support with report and does not answer the question.
15. B ( A) repeats ten, but as a number not a time. (C) refers to the
past, and the response says Tim left already.
16. B (A) confuses inflammation with the similar-sounding information.
(C) repeats ask, but is an illogical response.
17. A ( B) answers a different question (Is that a car parked?). (C)
does not answer the question.
18. C (A) answers a different question (Where is the hotel?). (B)
repeats time, but does not answer the question.
19. B ( A) answers a different question (Do you and Stacey know
each other?). (C) answers the question How long have you and
Stacey known each other?
20. C (A) confuses the verb to suit with the noun suit. (B) refers to suit,
but does not answer the question.
21. A (B) confuses the context, answering the question Do you know
where, which is illogical due to the subject. (C) answers the
question Will you be going to the next seminar?
22. A ( B) relates car to park, and is an illogical response. (C) also
refers to park, but does not answer the question.
23. C (A) uses a different subject instead of I. (B) answers a different
question (When did you last see?).

54

Pass The TOEIC Test Introductory Course ANSWER KEY

24. A ( B) repeats e-mail. (C) distracts by relating spoken to speak.

25. C (A) relates to the subject They but is an illogical response. (B)
links best to west and confuses this with east.
26. B (A) cannot answer a Choice question. (C) uses left relating to
leave, but refers to the past.
27. A (B) confuses sea with see. (C) does not answer the question.
28. C Both (A) and (B) are illogical responses.
29. B (A) confuses demonstrates with delegates. (C) confuses the
context and answers a different question.
30. A (B) answers a different question (Where is the other office?). (C)
confuses brother with other.
31. B (A) confuses knocked with the similar-sounding lock, and floor
with door. (C) uses forget relating to forgot, but is an illogical
response.
32. A (B) is an illogical response. (C) answers the question When will
you see Kate and Ryan?
33. B (A) relates chef with food, but refers to a dish. (C) confuses rice
with prices, and does not answer the question.
34. C (A) confuses manage with manager. (B) repeats project, but
does not answer the question and confuses opposed with
supposed.
35. B (A) answers a different question (Are they the ink cartridges
that?). (C) confuses winter with printer.
36. C (A) repeats staff, but does not answer the question. (B) answers
a different question (When was the staff meeting?)
37. C (A) confuses reforms and forms. (B) confuses shipment and
equipment.
38. A (B) cannot answer a Choice question. (C) repeats paper, but is
an illogical response.
39. C (A) confuses inquire and supplier. (B) does not answer the
question.
40. B (A) answers a different question (Do you think you will go to?).
(C) relates to finishes, but does not answer the question.
Part 3 p276 Track 109
41. A T
 he woman says she will be mailing the report to Mr. Travers. (B)
is incorrect as she has finished already. (C) confuses mailing with
e-mailing and the e-mail the woman refers to. (D) repeats data.
42. A He says he was expecting it last week. (B) and (C) are incorrect
as he has not seen the report. (D) is not mentioned.
43. C The woman says he will have it by noon tomorrow.
44. D She asks Rob Do you have time to help us? The clients have not
arrived yet (A), and he hasnt helped yet (B). (C) relates to the
clients company.
45. B Rob says Ill be down in five (meaning in five minutes).
46. A The woman wants him to help putting the information sheets into
the files.
47. B The woman says Angela Adams is leaving and the man
mentions she has worked here for forty years. The couple
discuss what to buy as a present.
48. A She says his idea is not very original.
49. B The man mentions she has worked here for forty years.
[Sometimes in the TOEIC test one piece of information can link
to two answers.]
50. C The words letters, stamps, package and Priority Mail indicate the
man works in a post office.
51. D The man asks Put it on the scale, please. (A) refers to when the
mail will arrive. (B) is not mentioned. (C) confuses scales with
sale.
52. B The woman mentions cash, but decides Ill pay by card.
53. D The woman mentions freeway and the man says Id better
keep my eyes on the road.
54. C She tries to make a call using the mans cell phone, which is in
the glove compartment.
55. B At the start of the conversation, the woman says its after two
already. [Answers are not always in the same order as you hear
the information.]
56. A T
 he woman is speaking to the man about the possibility of
purchasing offices at 54 Commerce Drive. (B) is incorrect as
the man does not own the property. (C) and (D) are distractors
relating to the references to finance and money.

57. D T
 he woman says the price is rather high.
58. C He suggests lowering the price by ten percent; offering
$180,000 instead of the asking price of $200,000.
59. C The man asks the woman for directions to HSC Dental. (A) is
not indicated. (B) is incorrect. (C) confuses I cant see meaning
find with sight problems.
60. A The woman offers to call them to say youre on your way. There
is no mention of a taxi (B). (C) and (D) are incorrect.
61. D The man will follow the womans directions and take the elevator.
62. C They are speaking about problems sending a fax to Telco
Phone Systems. (A) confuses fax with tax. (B) is incorrect as
they are in e-mail contact, and no computer problems are
mentioned. They are trying to place an order, but there are no
contract difficulties (D).
63. C The man says maybe you should call. The woman cant send
a fax (A). (B) refers to the e-mail she just received. (D) repeats
equipment.
64. B We can deduce from her tone, and the fact she has sent the
same order form three times, that the woman is frustrated.
65. A The woman says We have a train departing. The phrases
round trip ticket, regular reserved seat, and business class also
help identify that they are in a train station.
66. B The train departs at 9:05 (A) and takes two and a half hours. The
man therefore gets to Boston at 11:35 A.M. (C) and (D) refer to
the return journey.
67. D T
 he woman says thatll be twenty-seven dollars each way.
68. D We can infer that the couple is at home, not in a store (A). The
man is preparing to leave and they are waiting for a babysitter.
(B) is a distractor relating to the mans dirty shirt. (C) is not
indicated.
69. A T
 he woman says the collars all worn and theres a button
missing. (B) is not mentioned. (C) is incorrect as the shirt is
white, and the man wants to wear a white shirt. (D) refers to the
shirt the man wore last night.
70. B The woman suggests the man drive down to the mall to buy a
shirt. The man agrees and says Ill be as quick as I can.
Part 4 p279 Track 110
71. D T
 he speaker says the ceremony is to recognize achievement
among this regions entrepreneurs. (A) is not mentioned. (B) is a
bonus, not the main purpose of the event. (C) is incorrect.
72. A H
 e says the Internet is increasingly important to even the
smallest businesses. (B) is therefore incorrect. (C) is not
mentioned. (D) refers to the future, but the revolution caused by
online shopping has already begun.
73. C Her company is in the online fresh flowers market.
74. D T
 he phrases aisles, frozen food section and this store, all
indicate this is a supermarket.
75. B The speaker says we have some great offers for you. (A) is
mentioned, but is a reason for the offers, not the purpose of
the announcement. (C) is a distractor for fruit and vegetables.
Delivery options (D) are only mentioned at the end.
76. C Delivery is free for anyone spending over one hundred dollars.
77. A T
 he woman says she would like to arrange a time to come and
interview Dr. Night.
78. D S
 he is from Business Life magazine, and wants to write an
article about Dr. Nights latest book. We can infer she is a
business reporter.
79. B The woman asks Dr. Nights secretary to get in touch with me by
the end of the week.
80. A T
 he speaker mentions the audience have stayed behind to
attend the event, and says that they all work together. They are
not clients (B) or job applicants (C). (D) is not mentioned.
81. C The purpose is to ultimately increase our productivity. (A), (B),
and (D) are not mentioned.
82. A T
 he man says he will choose someone from the panel to answer
any questions. Bill Sissons is the Chairman, but no vote (B) or
presentation (D) is mentioned. (C) is incorrect as the speaker
will direct, not ask, questions.
83. B The ad says We offer the best deals to hot locations all over
the world. This includes, but is not limited to, (A). (C) is not
mentioned. (D) refers to where the company is based.

84. C T
 he speaker says there is up to 50 percent off the regular price
on last minute deals.
85. B Listeners are advised to Book online or call our team.
86. A T
 he message says callers should press 2 If you have a question
about your medication.
87. C P
 eople who call outside normal office hours are told to call 484555-101 for assistance.
88. C T
 he baby clinic is open on Wednesdays.
89. A P
 hrases such as cruising at an altitude of 30,000 feet, flight,
cabin crew and land all indicate this is in an airplane.
90. B The speaker says refreshments will be served in around thirty
minutes. (A) is the current time. (C) refers to the landing time in
Adelaide. (D) is incorrect.
91. D The weather is described as eleven degrees centigrade and
partly cloudy.
92. C T
 he speaker says employers are optimistic about hiring
prospects and hope to increase staffing levels.
93. C T
 he man says 12,000 employers responded. (B) relates to those
who expected to increase staffing levels. (A) and (D) are not
mentioned.
94. D According to the speaker, most demand will be in construction.
95. B The speaker wants to introduce Nicola, a new stockroom
manager. He then details her experience and ends by asking
the audience to join me in wishing her a very warm welcome.
96. A T
 he man says we aim to double our store portfolio. (B) and (C)
cannot be inferred. (D) relates to Nicolas experience in her role.
97. A T
 he speaker asks the audience to welcome Nicola before
we begin our meal. (B) and (D) are incorrect as they are in a
restaurant, not a meeting room. (C) is not indicated.
98. D The speaker refers to the International Student Services
department, education goals, business programs, and the
college bulletin board. (A) is a distractor for Services, which is
repeated twice. The speaker says before you choose where to
work so the audience dont have jobs at the moment (B). (C) is
not mentioned.
99. C They are currently on the second floor, and the Financial
Services department is up on the next floor.
100. B Information will be posted on the bulletin board, which is next to
the elevator.
Part 5 p282
101. A O
 nly this adjective (the opposite of encouraged) is followed by
from and fits the meaning of this sentence.
102. B The conjunction unless (meaning if not) completes
this sentence.
103. D The adjective ending in -ed is needed here.
104. B We use the modal verb will for prediction.
105. D In this case, provide collocates with assistance.
106. A The compound noun employment contract is used here.
107. C To confirm means to verify or substantiate.
108. C H
 ere practically (meaning nearly/almost) fits the meaning of the
sentence.
109. A The verb used here is exchange (something for something else).
110. B Only this non-defining relative pronoun can be used here.
111. C T
 his verb (meaning recognize) fits the meaning of the
sentence.
112. B Only the noun diversity (meaning variety) describes opinions.
113. D T
 he adverb sharply collocates with the verb rise.
114. C Here, the adjective is needed to describe the noun time.
115. D T
 his adjective describes how well someone can speak a
language.
116. B Here the possessive adjective refers to the singular subject
company.
117. C W
 e use the adjective with -ing to describes the noun job.
118. A This adjective means useful.
119. B Only the -ed form of the adjective completes this sentence.
120. A The phrase used here is if I were you.
121. A This noun collocates with thorough and fits the meaning of the
sentence.
122. D T
 he structure used here is from to.
123. B Only this conjunction showing contrast fits here.
Pass The TOEIC Test Introductory Course ANSWER KEY

55

124. C
125. C
126. D
127. B
128. A
129. D
130. B
131. B
132. A
133. C
134. D
135. A
136. C
137. C
138. A
139. D
140. C

 his adjective is needed to describe the subject, Mr. Arakawa.

T
This pronoun (meaning one another) fits here.
The collocation used here is without exception.
T
 he object pronoun completes the phrase pass someone
something.
Here, only showed can be followed by up (show up means
arrive).
Only nothing fits the sense of this sentence.
The past simple passive completes this past action.
The adjective is used to describe the noun explanation.
This preposition completes the phrase in an attempt to.
The infinite with to is needed here after the verb cause.
O
 nly much can be used to intensify the comparative better than.
The future simple is used here for a future event.
Here, the infinitive with to is used after the verb expect.
The verb to be affected (meaning influenced) + by is used here.
This noun collocates with computer to complete the compound
computer part.
Here the pronoun each is followed by of.
Here, only this adverb can describe the adjective alarming.

Part 6 p286
141. B The collocation needed here is a view of + noun.
142. C The future simple is the only tense that fits the meaning of this
sentence.
143. D Only the noun can be used after the adjective prompt.
144. D This adjective (meaning reliable) best completes the sentence.
145. A Here could be +ing is used to express possibility in the future.
146. C The preposition among is used after distribute to indicate
sharing between a group.
147. B T
 he conjunction but expresses the contrast between these two
clauses.
148. A The past simple is used to indicate finished time.
149. D Of these adverbs, only virtually (meaning almost) fits the
meaning of the sentence.
150. A The collocation here is go missing (meaning disappear).
151. B This is the only conjunction that fits the sentence.
152. C The gerund is needed as the object of the sentence.
Part 7 p290
153. D T
 he letter apologizes for shipping goods in excess of your
purchase order. The client was sent too many books. Her
account is mentioned, but the details have not changed (A).
(B) is incorrect and (C) refers to the 50 compensation given
as a result of the mistake.
154. B S
 he is asked to return the unwanted items. The letter ends by
reminding her to return the surplus stock. (A)refers to how she
placed her order. (C) is not mentioned. (D) is incorrect as the
order has already been processed.
155. A T
 he e-mail refers to an outstanding invoice and apologizes that
this has been unpaid. (A) and (D) are not mentioned. (C) is
incorrect as there is no record of this invoice.
156. C The e-mail says Mr. Danapoli has transferred to another
division. He is a coworker at Hartford Legal.
157. D Here, the word oversight means mistake or error.
158. B T
 he last meeting is listed as September 16. The current
meeting is October 14. The next meeting is November 12. We
can infer the Steering Group meetings monthly.
159. D Fundraising projects (A), Promoting greater student
engagement (B), and Matters arising from previous meeting (C)
are all mentioned. Only (D) is not mentioned.
160. A The purpose of the memo, stated in the opening line, is to
announce two further appointments.
161. C The memo states that Kevin will begin on the first of next
month. The date of the memo is March 19.
162. B B
 oth new appointments are additions to the Marketing team.
(A), (C), and (D) cannot be inferred.
163. C The booking begins Jan 15 and ends Jan 28.
164. C For cancellations within 24 hours there is a $40 charge. The
total charge is $280. Therefore, he will receive $240.

56

Pass The TOEIC Test Introductory Course ANSWER KEY

165. D The booking conditions state that claims cannot be made

after leaving the site. (A) confuses the parking lot site with the
website (not mentioned). Making a claim is not related to the
phone number given (B). (C) confuses in printed form with a
claim form.
166. D The event runs from May 23 May 27.
167. A The first paragraph states that weekdays are off-peak. (B)
cannot be inferred. (C) is incorrect as catering and facilities are
not included. (D) is incorrect as the client must prove public
liability insurance.
168. B Here, the word records means files or paperwork.
169. C Mr. Ivanski needs to send a copy of his public liability
insurance, and return a completed catering price list and
facilities form, as well as the original terms and conditions.
170. D The article reports healthy sales growth among microchip
manufacturers. (A) refers to traditional industries. (B) and (C)
are incorrect because many hi-tech companies are already
recovering.
171. A Dr. Murthy feels this could be the very beginning of a recovery,
in its first wave of growth. (B) is mentioned as a helpful factor.
(C) relates to traditional industries. (D) is not mentioned.
172. D Online gaming (A), in-car navigation systems (B), and smart
phones (C) are all mentioned as driving sales of microchips.
Only (D) is not mentioned.
173. A The information covers various services that may be of interest
to conference delegates.
174. B Lost property is kept at the main Infodesk, which is located in
Hall 2.
175. B Physical security (A), fire safety (C), and recycling (D) are all
mentioned. Only (B) is not mentioned.
176. C Here, the word valuables means important items or things of
value.
177. A The invoice refers to reports of false alarms.
178. C Mr. Edwards name follows the report of work done, so it can
be inferred that he carried out the work. (A) cannot be inferred.
(B) relates to Mr. James. (D) is the writer of the invoice.
179. C The last paragraph states Terms strictly 14 days. The date of
the letter is June 4th.
180. D The unit on the landing was working correctly, so a repair was
not necessary. Both units were cleaned (A) and then tested
(B). A new optical unit (C) was fitted in the lounge.
181. A The hotel Mr. Whitly reserves is Park Hotel, which the ad states
is in New York.
182. D The form asks send this page to us. The booking is not made
by phone (A). The alternative is to e-mail us (B). The form is
completed by hand and is not on a website (C).
183. B The ad states Stay two nights in July and get breakfast
absolutely free. Mr. Whitlys booking is for July 2325. (A) refers
to online bookings. (C) is for bookings in August. (D) refers to
Paramount Frequent Travel Club members.
184. D Here, the word unique means distinctive or exclusive.
185. D The ad states that Paramount Hotels are right in the heart of
various great locations (A), provide fine dining (B), and have
rooms at great prices (C). The rooms are beautifully furnished,
but not necessarily recently furnished (D).
186. C According to the article, all talks are held in the West Road
Theater.
187. B The article states that Asias economy could grow by as much
as 40% in this time.
188. A Dr. Sherringham is a colleague of Prof. Klysters, who works at
Wellington Business Institute.
189. B Here, the word leading means renowned or top.
190. B We read of facts and figures in Dr. Hernandes talk (A),
statistical data in Dr. Sherringhams talk, and figures used in Dr.
Klysters talk. Only (B) does not specifically refer to statistics.
191. B The notice mentions the seminar is for all shift supervisors.
We can therefore infer that Ms. Woods is a shift supervisor. (A)
refers to Jerry Chambers. (C) refers to Sharon Atkinson. (D)
could be Celine OBrady.
192. A The memo mentions He said hes The subject this refers to is
Jerry Chambers.

193. D In
 her memo Ms. Woods writes she will be in New York meeting
with a supplier on the day of the seminar.
194. C Here, the word lodging means making or registering (a
complaint).
195. B Agromite is a supplier and is not related to the dispute. The
complaint is directed at Colby Construction (C). An attorney
from (D) is acting for Mr. Chambers. Ms. Atkinson from (A) will
be asked for advice.
196. C The fax states the delivery will be with you tomorrow. The date
of the fax is May 23.
197. B Enrique says AveCo is one of our best customers and therefore
he wants the situation resolved ASAP. We can infer he is
concerned the client may go elsewhere. (A), (C), and (D)
cannot be inferred.
198. A Here, the word resolve means settle or sort out.
199. A Miguel writes she should accept it with our compliments as
compensation for the inconvenience.
200. C Miguel phoned Ms. Franklin first, who told him she needed
the delivery two days from now. As promised, he arranged
redelivery with URS Mail and after he then tried to contact
USPS (A). (D) is not mentioned.

Practice Test 2
Part 1 p309 Track 111
1. D T
 he man is wearing a tie, but he is not adjusting it (A). There are
some dishes, but he is not taking them away (B). (C) is incorrect
because the man is not wearing a watch.
2. A The women are wearing coats, not buying them (B). They are
paying the cashier, not leaving the store (C). They are standing
at the counter, not cleaning it (D).
3. C (A) confuses watching the news with reading a newspaper.
There is a plant, but the woman is not watering it (B). She is
holding a newspaper, not a book (D).
4. C The chairs are not stacked together (A). This is an exam room,
but there isnt anyone taking the exam at the moment (B). (D) is
not indicated.
5. A The man is wearing a jacket, not putting it on (B). (C) confuses
rules with the similar-sounding tools. (D) confuses socks with
box.
6. B T
 here is some writing (noun) on the board (A), but the people
are not writing (verb) on it. They are not touching the golf clubs
in the carts (C), or playing golf (D).
7. D T
 he men are holding donation tins, not food (A). The men, not
the dogs, are wearing vests (B). The dogs are in front of the
display, not behind it (C).
8. B T
 here are people and trees, but nobody is climbing trees (A).
(C) confuses the tall man carrying the ladder, with the ladder
resting near a tree. (D) we cannot tell that the people sitting
down are construction workers.
9. C (A) cannot be proven. (B) confuses afloat and boat. They are not
swimming (D).
10. D T
 he man is playing the guitar, not putting it away (A). Hes
standing outside the store, not walking out of it (B). He is playing
music, but he is not in a band (C).
Part 2 p315 Track 112
11. C ( A) is an illogical affirmative response. (B) repeats plan, but as a
verb.
12. B (A) answers the question How do you get to work? (C) refers to
the future.
13. A ( B) and (C) confuse blue and knew with new.
14. A (B) confuses station with vacation. (C) is an illogical response.
15. B ( A) misleads by using the verb sign in the past. (C) confuses
design with sign.
16. B ( A) answers a different question (Do you know Danielle?). (C)
answers a different question (What do you think of Danielle?).
17. C (A) confuses the subject, and repeats prepared with the
meaning ready rather than willing. (B) confuses eight with late.

18. A ( B) does not answer the question. (C) repeats mind, but does
not answer the question.
19. C (A) confuses reporters with reports. (B) confuses clean with seen.
20. A (B) and (C) mislead by assuming the wrong meaning of the verb
go used in the question.
21. B (A) repeats time, but does not answer the question. (C) confuses
leaves (the plural of leaf) with leaves (meaning departs).
22. C (A) repeats dress in a different context. (B) does not answer the
question.
23. C (A) repeats didnt and see (instead of say, which would fit). (B)
repeats ask, but does not answer the question.
24. B (A) repeats should, but is an illogical response. (C) uses too
which sounds like do, and is an illogical response.
25. A (B) relates women to male and confuses this with mail. (C)
confuses the subject mail with a person.
26. A (B) misleads relating late to early. (C) confuses lives and leaving.
27. B (A) repeats week but refers to the past. (C) does not answer the
question.
28. A (B) confuses think with thing and repeats same. (C) confuses
tires (plural noun) with the adjective tired.
29. B (A) misleads by relating playing cards to deal. (C) refers to
price, but confuses steel and deal.
30. B (A) repeats reception, but with the meaning welcome. (C)
confuses exceptions with reception.
31. C (A) repeats else, and is an illogical response. (B) answers a
different question (What time is the meeting?)
32. C (A) does not answer the question. (B) repeats does, but does
not answer the question.
33. A (B) relates company with accompany. (C) confuses sight and
site, and is an illogical response.
34. B (A) answers a different question (Have you chosen a camera
yet?). (C) repeats camera, but does not answer the question,
35. C (A) confuses coffee and copy. (B) confuses left (not right) with
left (meaning remaining).
36. B (A) relates to a different subject, and confuses standing with
expanding. (C) repeats room but does not answer the question.
37. A (B) repeats report and is an illogical response. (C) relates
checking to check, but confuses the context.
38. A (B) answers a different question (Would you like to get paid?).
(C) does not answer the question.
39. C (A) answers a different question (Do you want to have lunch?).
(B) refers to the future.
40. C (A) confuses tax and fax. (B) confuses admiration and
application.
Part 3 p316 Track 113
41. A T
 he speakers are discussing where Mr. Sykes jacket could be.
(B) relates to a meeting Mr. Sykes attended on Friday afternoon.
(C) refers to Mr. Sykes as a client, but he is not the subject of the
whole conversation. (D) incorrectly confuses the company name
Capital Investments with the subject of the conversation.
42. C The woman says lost property is kept under the counter at the
reception desk, and adds here in this box... Its empty, see? The
speakers are at reception. (A) refers to where the meeting took
place. (B) is not mentioned. (D) repeats box.
43. D The woman says she will call Andy, the staff member who
opened up that morning. (A) confuses him with Mr. Sykes. (B)
refers to the night cleaners. (C) refers to Mr. Sykes company.
44. C The woman mentions a projector and says she cant seem to
get it to work. (A) repeats computer, but this is not the problem.
Her presentation is due to start shortly, but is not delayed yet
(B). The lights are green, not broken (D).
45. D The man says It did this with me last week. (A) is not mentioned.
(B) repeats cable, and confuses the similar-sounding words
loose and lost. The man suggests that the woman check the
equipment, not that the equipment was checked (C).
46. A The man says the woman should check if everything is tight
enough. (B) and (C) are both possible solutions, but are not
mentioned. (D) is incorrect because the man assumes the
batteries are working as normal.

Pass The TOEIC Test Introductory Course ANSWER KEY

57

47. B T
 he woman checks availability for a two-night stay, and gives a
room price. She is not a secretary (A). The man is not ordering
food in a restaurant (C). (D) confuses the context, as the man is
not booking any tickets.
48. C H
 e wants to book a double room.
49. A The man says Its a little more than I wanted to spend. (B), (C),
and (D) are not indicated.
50. D The topic is focused on the mans job in London. (A) repeats
conference, but this is not the topic. (B) is a distractor for the
references to the mans job. New York, Hong Kong and London
are mentioned, but life in big cities (C) is not discussed.
51. C The woman asks Are you staying in New York for long?
52. B The man says Im here for a week.
53. D They are talking about a recent meeting. (A) is a distractor
for get an agreement signed. (B) relates to three times. No
presentation is mentioned (D).
54. B If they return again, the woman says Thatll be three times this
year, so they have already visited twice.
55. A T
 hey are disappointed that no agreement has been made. (B) is
incorrect. (C) cannot be inferred. (D) is not mentioned.
56. B The man says weve had a problem with our main printing press.
57. A T
 he woman needs the brochures urgently, but she hasnt
received them yet. (B) is not indicated. (C) repeats shipment, but
it hasnt been sent yet. (D) is not mentioned.
58. D T
 he man says Ill put your job at the top of my list.
59. C The words seminar and course indicate the woman is going
on a training course.
60. C The woman says I already booked a cab.
61. B She asks the man to e-mail Mr. Gibson as hes ready to place
another order. We can deduce that Mr. Gibson is therefore a
customer.
62. A T
 he phrases pay when you check out and room service indicate
the woman works in a hotel.
63. C T
 he woman took the mans order, and will pass it on to room
service. She will not prepare the food herself (A). The man does
not need help (B). (D) repeats bill and check, but confuses the
context.
64. D H
 is order should arrive in about ten minutes. The man will wait.
65. A The man says we havent been able to get online all day.
66. B T
 he man says he has e-mails I need to answer and orders to
process, and complains about lost sales. We can deduce he is
frustrated by the situation.
67. D The woman says that the companys technical staff dont know
how much longer the systems will be down.
68. C The man is taking a call for the woman, and checks with her
before putting the call through. (A) and (B) cannot be inferred.
(D) repeats marketing but is not the correct answer.
69. B T
 he woman asks the man to tell Mr. Dawson she is in a meeting.
(A) cannot be inferred. (C) and (D) are not indicated.
70. A T
 he woman finally says Put him through. She will speak to Mr.
Dawson.
Part 4 p319 Track 114
71. B T
 he man is introducing Dr. Hartley, who will shortly give a
talk. He ends by asking the audience to join me in welcoming
tonights very special guest speaker. Dr. Hartley is the author of
several books, but the man is not trying to promote her as an
author (A). (C) refers to one of the themes of Dr. Hartleys talk
(tourism) but there is no mention of a travel agency. (D) repeats
global travel, but the man is not encouraging listeners to travel
around the world.
72. D Dr. Hartley is the head of a group that focuses on the economic
impact of tourism. (A) and (C) relate to her interest in the past as
a student activist. (B) misleads by referring to the United
Nations.
73. D She is there as a guest speaker. The topic is Sustainable
Tourism in the 21st Century. (A) repeats South America, but
Dr. Hartley will not answer questions on this. (B) refers to
indigenous cultures, but this is not what Dr. Hartley will speak
about. (C) is incorrect because we do not know that Dr.
Hartleys latest research will be part of her talk.
58

Pass The TOEIC Test Introductory Course ANSWER KEY

74. A T
 he report mentions a strike. Workers at Cheffin Industries have
walked out and are demanding better pay and conditions. (B)
is incorrect because no jobs have been lost. (C) confuses the
withdrawal of health benefits with employee illness. (D) correctly
states the report is about an automobile plant, but there is no
mention of an accident.
75. C The report says three hundred workers staged the strike.
76. D The speaker says the strike appears likely to spread. The
situation is not resolved (A). (B) confuses health benefits with in
good health. Cheffin Industries has other factories, but we are
not told they are a national company (C).
77. D The woman refers to Mr. James as the latest member of our
team, and details his experience. (A) is not mentioned. (B)
relates to Mr. James role, not the topic of the speakers talk. (C)
is incorrect as no job vacancies are mentioned.
78. B The woman says Mr. James will be our new Acquisitions Director.
79. A His role is to explore new real estate markets, specifically in Asia
and Latin America. (B) is not mentioned. (C) is incorrect as his
role is to look beyond Europe (i.e. outside Europe). (D) repeats
new ideas and suggestions, but refers to the audience.
80. A The speaker says Ms. Trent will speak about our operations
abroad, specifically new retail establishments in Europe
81. C The audience are asked to be at the main entrance at 2 P.M. to
take a bus. (A) is the room where they will have lunch. The will
visit the Riverside Mall, not meet there (B). (D) is not mentioned.
82. B At the start, the man says In just a moment Ill hand you over to
our Communications Director. (A), (C), and (D) are not indicated.
[Sometimes in the TOEIC test, the final question relates to
information at the beginning of a talk.]
83. D T
 his talk takes place before passengers board the airplane, so
(A) and (C) are incorrect. (B) relates to the same context, but
would not address passengers.
84. B The speaker says We are now ready to begin boarding and
gives passengers instructions. The speaker does apologize for
the delay (A), but this is not the purpose of the announcement.
She thanks the audience for their patience, not asks them to be
patient (C). The flight is about to depart, not arrive (D).
85. D O
 nly passengers eligible for priority boarding will start to board.
(A) repeats inspection. We can deduce that the passengers are
already at the gate (B). (C) will begin in ten minutes.
86. B The woman wants to know the speakers and the content for the
workshop. She is unhappy the man hasnt replied, but her call
is not to make a complaint (A) or arrange a meeting (C). (D)
repeats weekend but is not the correct answer.
87. A She says the event will take place next Monday. (B) refers to my
third call since Wednesday. (C) is not mentioned. (D) is today.
88. B She has to put everything together and print out the details
before the end of the day. As time is short, we can infer she is
anxious.
89. C T
 he speaker says our driver Sam will pull over and drop us off
indicating this is in a bus, rather than in the street (A) or a train
(D). They are not yet in the cathedral (B).
90. C The speaker they will meet back at the main entrance at five thirty.
91. D The man says I encourage you to take all your valuables with you.
92. A The woman says she is a waitress. She is talking to customers
in a restaurant.
93. B The tuna salad is the only thing we dont have for you today.
94. C T
 he Early Eater special offer is a complimentary beverage. (A)
repeats incorrectly links complimentary with appetizer. (B) refers
to the cost of a two course meal. (D) confuses fruit juices with
fruit.
95. C The

ad is targeted at small companies that are doing business
abroad.
96. B The ad promises to cut your overseas phone bill by thirty
percent, but says this is only guaranteed for the first three
months; not one year (A). No free calls are mentioned (C). (D)
relates to the maximum number of employees as company can
have to be eligible for the offer.
97. A The speaker says customers need to sign up for one year to the
International Small Business plan.

98. A T
 he speaker gives various people different responsibilities to get
ready for the meeting with Fax Investments next week.
99. C The speaker asks Trisha to present the expected sales figures
for the next year.
100. D The speaker asks Mike to take minutes of the meeting.
Part 5 p322
101. C Only this relative pronoun (meaning the things which) can
come before the phrase said about.
102. A This noun completes the phrase customer service manager.
103. C We use the past simple for a completed past action.
104. D The conjunction used here is either or, expressing choice.
105. A This phrasal verb is used with official procedures (i.e. clearing
customs).
106. D Only the noun can be used here (with+noun).
107. B Here, only delayed + by can be used here.
108. A The verb select (meaning decide to use) fits the sense of this
sentence.
109. C This adverb (meaning clearly) collocates with the verb write.
110. A Distance (i.e. miles) takes a singular subject.
111. C Here, this adjective (meaning adjacent) is needed to describe
the noun city.
112. A The possessive pronoun completes this sentence.
113. A This verb completes the collocation engage the services of.
114. B Here, this adjective is needed to describe the noun situation.
115. A This adjective (meaning in vain) collocates with efforts.
116. B This conjunction (meaning Because of) is used here.
117. C The past simple passive completes this sentence.
118. B This adverb (meaning with no trouble) collocates with the
adjective available.
119. C Only this adjective (meaning acceptable) completes this
sentence.
120. A Only in (meaning within a certain time) fits here.
121. A This noun (meaning reimbursement) fits the meaning of the

sentence.
122. C Only the adjective (meaning stylish) completes the superlative
form used here.
123. D This preposition completes the phrase on business.
124. A This noun (meaning dedication) + to fits the meaning of the
sentence.
125. B This verb (meaning assess) is needed here.
126. D The past simple is used as the action is in the past.
127. B We use a noun after a matter for.
128. B Here, any is used after the negative.
129. B This preposition completes the phrase put money into
(something).
130. A This verb (meaning remember) fits the meaning of the
sentence.
131. C After the verb want the infinitive with to is used.
132. B The phrase to phase (something) out means to gradually
discontinue.
133. C Here the adverb never (meaning at no time in the past) is needed.
134. B The structure used here is no + comparative.
135. B We say most of the people (i.e. most people).
136. D This verb (meaning convince) fits the meaning of the sentence.
137. A Before the uncountable noun assistance we use some to
complete this positive sentence.
138. C This noun collocates with full and fits the meaning of the

sentence.
139. A Here, at present means at the moment or currently.
140. C The past participle completes this adverbial clause
expressing reason.
Part 6 p326
141. C The collocation used here is experience difficulty.
142. B Here, the conjunction so correctly indicates the purpose.
143. B The future simple is the only tense that fits the meaning of this
sentence.
144. C The object pronoun is needed here.
145. C In this case, only the verb browse can relate to the object
furniture store.

146. A H
 ere, the gerund is used after the phrase to have experience in
(+ing).
147. A The present simple passive is needed here.
148. D After the verb deliver the preposition to is used to indicate
location.
149. A H
 ere, fast is used as an adverb (meaning quickly) to describe
the verb approaching.
150. C This verb (meaning tell someone something they already know)
fits here.
151. B We use the present perfect to show sequence in the future
following After.
152. C Here, for is used for stating a purpose.
Part 7 p329
153. A T
 he article refers to making purchases online and adds you
need to take measure to protect yourself.
154. B T
 he steps suggested in the article all relate to keeping
passwords secure. (A), (C) and (D) cannot be inferred.
155. C T
 he e-mail refers to readers As members of the public. (A)
relates to Ms. Henshaw and Ms. Weitz, who work at (D). (B) is
not mentioned.
156. A T
 he e-mail mentions the meeting is a final feedback session.
Ms. Henshaw adds your suggestions have been invaluable in
making our new website more attractive and accessible. The
new website is already finished. (B) refers to the old website.
(C) is not mentioned. (D) cannot be inferred.
157. B T
 he e-mail states the meeting will take place at 10:30
tomorrow. The date is Nov 11. (C) is the deadline for e-mailing
feedback. (D) refers to the launch of the new website.
158. A T
 he median usual weekly earnings for female cashiers is given
as $386.
159. D O
 nly 38.8 percent of managers are women, according to the
chart.
160. C T
 he chart states that female registered nurses earn an average
of $1143 per week, and female managers earn an average of
$1176 per week. This is almost the same.
161. B T
 he ad mentions they have experience in translating legal,
financial, medical, engineering, manufacturing, and technical
documents. (A) is not mentioned. (C) and (D) cannot be
inferred.
162. B C
 lients include leading Fortune 500 companies (A). No
matter what language can be translated as their translators
are from all corners of the globe (C). They can translate within
24 hours if necessary (D). Only (B) is not mentioned.
163. A M
 r. Cheng leaving his position as Shift Supervisor for the more
senior position of Operations Manager at another company.
(B) refers to all the support he has already received. (C) is
not mentioned. (D) refers to the training opportunities he has
already had.
164. D M
 r. Cheng writes he has a higher level of professional
qualifications now. (A) and (C) cannot be inferred. (B) refers to
Mr Chengs personal opinion that he has made a significant
contribution.
165. C Here, the noun handover means transfer or passing on.
166. B Employees now have to keep their own work areas and offices
clean. The recycling bins have been ordered, but they havent
arrived (A). Workers may end up throwing away less trash
(C), but this is not the aim of the memo. (D) is incorrect, as
they will be doing the cleaning themselves.
167. D The memo states they will save around $2,300 per month
(A). There will be less trash (B) and workers are encouraged
to put recyclable trash in the green bins (C). Only (D) is not
mentioned.
168. C The tasks will be carried out by all of us. (A) refers to where
the cleaning products will be kept. (B) refers to those who will
organize the system. (D) refers to the employees who will take
out the trash on collection days.
169. C Here, the noun measure means action or step.
170. D This letter accompanies a warranty providing cover of a copy
machine.

Pass The TOEIC Test Introductory Course ANSWER KEY

59

171. A T
 he company specializes in office equipment and appliance
insurance.
172. D He will need the policy number if it becomes necessary to call
for assistance.
173. D T
 he information is advertising a two-day event. (A) cannot be
inferred. (B) and (C) are not mentioned.
174. D H
 e is Professor of Business Ethics at AIBS (A), and is author
of a hugely popular book (B). He is also well known for his
regular appearances on radio and television (C). Only (D) is not
mentioned.
175. A C
 ancellations must be at least 30 days in advance. (B) refers
to the administration fee payable. (C) is the cost for AIBS
members, and (D) is the cost for non-members, less the
administration fee.
176. C Participants are encouraged to quote code AP821X when
making your booking. (A) and (B) refer to the cancellation
procedures. (D) refers to transport to AIBS.
177. B T
 he fax is in support of Ms. Fourouxs application for an H01 B
visa. She already has a job offer (A). (C) is mentioned but is not
the main purpose of the fax. (D) is not mentioned.
178. C As Ms. West is asked to process the application, and the job
is for Columbus, Nebraska, it can be inferred that she is a U.S.
immigration official.
179. A Ms. Fouroux is due to start work next month. The fax is sent is
April. After the initial contract for six months, (i.e. in November),
Mr. Elliot states she will then be offered a permanent position.
(B) and (D) cannot be inferred. (C) is not mentioned.
180. A He asks Ms. West to process this application without delay,
because the date Ms. Fouroux is due to start work is quickly
approaching.
181. C Rooms 508 and 510 include (A), (B), and (D) but they also have
luxury spa baths. These are called executive deluxe rooms.
182. A The notice states that rooms 500510 are executive bedrooms
and that The rest of the rooms on this floor are standard doubles.
183. B T
 he memo is dated June 4. The notice says the work has taken
three months. Work therefore began in early March.
184. D H
 ere, the word revenue means income or takings.
185. C The final paragraph of the meme asks staff to take some time
to go and see the bedrooms. (A) is mentioned, but only as a
consequence of (C). (B) has already taken place. (D) is not
mentioned.
186. B In his fax, Mr. Fielding asks GTE Finance to authorize an
increase in my monthly credit limit. (A) and (D) are not
mentioned. (C) is a problem he has experienced on no fewer
than six occasions, but this is not the reason for writing.
187. D T
 he letter states that a credit check revealed he has two other
cards, with City Credit and National Union.
188. D H
 ere, the past participle exceeded means surpassed or
gone over.
189. C The letter mentions previous defaults (A), and that he has only
had his current job for two months, so more time is needed to
establish eligibility (B). The letter also mentions your spending
patterns have recently changed (D). Only (C) is not mentioned.
190. C Ms. Dupont says the decision will be reviewed in six months
time. The letter was written March 5 so the review will be in
early September.
191. D In her cover letter, Ms. Almodovar refers to travel and booking
package vacations. She works as a Travel Advisor and wants to
further her career. We can therefore infer that Global Gateway
is a travel agency.
192. B S
 he has included here rsum (A), certificates showing
competency in various travel booking systems (C), and letters
of recommendation (D). Mrs. Timson asks to see evidence
of your academic qualifications, which implies a diploma (a
document proving academic achievement in the U.S.) was not
included in Ms. Almodovars application.
193. D In her letter Ms. Almodovar mentions she is proficient in English
(A), she is a team player (B) and is used to dealing with clients
(C). Although she says she has traveled widely, she does not
mention she can speak any foreign languages (D).

60

Pass The TOEIC Test Introductory Course ANSWER KEY

194. A M
 rs. Timson asks for proof of your right to work in the U.S. (B),
(C), and (D) cannot be inferred.
195. A Mrs. Timson asks Ms. Almodovar to call my personal
assistant to confirm your attendance.
196. D T
 he article covers the expansion of Coalport Science Park. (A)
is incorrect as the final paragraph does not promote the park.
Job losses (B) and space (C) are mentioned, but are not the
main purpose of the article.
197. A Mr. Townsend writes he was extremely disappointed by
inaccuracies in the article. (B) and (D) cannot be inferred. (C)
is incorrect as he is the parks Development Director.
198. D H
 ere, the word stake means investment or involvement.
199. C Mr. Townsend states the development came to 2,750,000.
(B) is the estimated cost. (A) is the amount over budget some
sources claim. (D) is the inaccurate figure claimed in the article.
200. B T
 he article refers to job losses for over 60 workers.
Mr. Townsend writes that these relate only to one company, NIC
Technologies. He goes on to say that NIC Technologies intend
to hire more than 80 personnel over the coming months. The
company will therefore soon employ more workers than they
had before.

Understanding Different Accents

American English p357
Exercise B Track 119

1. did you spend, 2. see the manager, 3. the nearest bank, 4. receive
your letter, 5. checking into a hotel, 6. the meeting start
Exercise C Track 120
1.The women are shaking hands. 2. People are waiting for a train. 3. Is
this the fastest computer you have? 4. I didnt get your e-mail.
5. Would you like meat or fish?
British English p357
Exercise B Track 122
1. wasnt very interesting, 2. use your computer, 3. leave the company,
4. cleaning her glasses, 5. How do you do. 6. see you shortly
Exercise C Track 123
1. We cant afford to employ more staff. 2. How long have you worked
at the bank? 3. The woman is waiting at a bus stop. 4. Ill be back at
around one oclock. 5. Did you check if these figures are correct?
Australian English p358
Exercise B Track 125
1. head of marketing, 2. wear a hat, 3. were you born, 4. pointing to a
graph, 5. held in a castle, 6. hope to see you
Exercise C Track 126
1. The man is getting out of a car. 2. Let me help you with those files.
3. How long have you lived in Sydney? 4. Bills retirement party is
tomorrow at seven. 5. Do you have a room with a view of the sea?
Canadian English p358
Exercise B Track 128
1. for his father, 2. cuts will save about, 3. cant understand, 4. caught
stealing, 5. owns a boat. 6. writing a letter
Exercise C Track 129
1. Did you get much work done today? 2. John will be flying to New
York next week. 3. What did you think of the presentation? 4. I didnt
see you at the sales convention. 5. Hes changing a tire on the car.
Identifying Accents p359
Speaker 1 Track 130 [F-Br]
Speaker 2 Track 131 [F-Cn]
Speaker 3 Track 132 [M-Au]
Speaker 4 Track 133 [M-Am]

A-Z TOEIC Word List

A
ability
abroad
accept
access
accessible
accommodate
accommodation
accomplish
accomplishment
according
accordingly
accounting
accurate
achieve
acquire
actually
additional
adequate
adjust
adjustment
admit
admittance
advance
advanced
advantage
advantageous
advertise
advertisement
advise
affect
afford
affordable
agency
agenda
agree
agreeable
agreement
aid
aim
airline
aisle
alarm
allow
alternative
ambitious
amend
amount
analysis
analyze
announcement
annual
apologize
appeal
appetizer
appliance
applicant
application
apply
appoint

appointment
appreciable
appreciate
appreciation
appreciative
apprentice
approach
appropriate
appropriate
approximate
arbitrate
area
arrange
assemble
assess
assets
assign
assignment
assist
assistance
assume
attach
attachment
attend
attendance
attract
audience
audit
authority
authorize
availability
available
avoid
awareness

B
background
baggage claim
balance
bargain
basic
behave
belongings
beneficial
benefit
beverage
bid
bill
binder
blanket
block
board
boarding pass
boost
borrow
bottom line
branch
brand
briefcase
briefing

broadcast
broaden
browser
budget
bulletin

C
cabin crew
calculate
calculation
campaign
cancel
cancellation
candidacy
candidate
capacity
career
cash
cashier
cause
cell phone
chain
chain store
chairman
characterize
characteristic
charge
cheap
check in
check out
circumstances
claim
claimant
classification
classify
clerk
client
climate
closure
coach
code
commence
commission
commit
committee
common
commonly
commuter
company
comparable
compare
compatible
competent
competition
competitive
competitor
complaint
complete
complex
complexity

comply
compromise
compulsory
concede
concern
conclude
conclusion
concourse
conduct
confirm
confirmation
confusion
connect
connection
consequence
consider
considerable
constant
constantly
construction
consult
consultant
consume
consumer
contain
container
continual
continuation
continue
contribute
contribution
control
convenient
conveniently
convincing
corporate
corporation
cost
counter
courier
cover letter
coverage
coworker
crash
credentials
credit
criteria
critical
criticize
crowd
crucial
cruise
currency
current
customer
customs
cutting edge

D
daily
damage
deadline
deal
debit
debt
decision
decrease
dedicate
deduct
defect
defective
definite
definitely
degree
delay
delete
delivery
demand
demanding
demonstrate
depart
department
departure
deposit
description
designate
dessert
destination
detail
detailed
detect
deterioration
determine
determined
develop
development
device
diagnose
differential
director
discount
discrepancy
discrimination
discuss
discussion
dish
dismiss
dismissive
display
disposable
dispose
dispute
disruption
distinctive
distinguish
dividend
download
downsize

Pass The TOEIC Test Introductory Course A-Z TOEIC Word List

61

downturn
downward
dramatic
draw
dull
duration
duty-free

E
earn
earnings
economical
economize
economy
effective
effectively
efficiency
efficient
electrical
embark
emergency
emphasize
employ
employee
employer
employment
enable
enclose
encourage
engineer
engineering
enhance
enterprise
entitlement
environment
environmental
equivalent
essential
estimate
evaluate
event
evidence
evolve
exact
examination
examine
excel
excellent
excursion
executive
exhibit
expand
expansion
expect
expectation
expenditure
expense
expensive
experience
experienced
experiment
exploration
explore

62

express
extend
extension
external

F
facilities
factor
factory
fail
failure
fair
fare
fault
faulty
fax
feature
fee
feedback
field
figure
file
finance
financial
firm
flexible
fluctuate
fluctuation
focus
fold
folder
force
forecast
forget
forgetful
form
forward
fuel
fulfill
function
functional
furniture

G
goal
grievance
growth
guarantee
guidelines

H
haggle
handle
handy
harmful
hazardous
head office
headquarters
hesitate
hesitation
highlight
hire
homepage

I
identification
identify
immediate
immediately
impact
implement
imply
improvement
incentive
inclined
include
inclusion
income
increase
indicate
indication
individual
individually
inexperienced
inflate
inflation
information
inquiry
install
installation
insurance
insure
intend
intention
internal
international
interview
invent
invention
inventory
invest
investigate
investment
invite
invoice
issue
item
itemize
itinerary

J
jealous
jeopardize
jeopardy
jobless
join
joint
journal
journey
judge
justice
justification

K
keen
keep
knock

Pass The TOEIC Test Introductory Course A-Z TOEIC Word List

know
knowledge
knowledgeable

L
label
labor
landlord
laptop
launch
law
lay off
leak
lease
leisure
lend
liability
license
limited
list
loan
lobby
local
log on
log out
loyal
luggage
luxurious
luxury

M
maintain
maintenance
major
manage
managerial
mandatory
manufacture
manufacturing
marketing
mechanic
medic
medical
medication
medicine
meeting
membership
merge
merger
mileage
million
misleading
mortgage
motivate
motivation

N
napkin
narrow
narrowing
neighborhood
network
notice

O
objection
objective
obligation
oblige
obtain
obviously
occupation
occur
officer
official
operate
operation
optimistic
order
organization
organize
organized
original
outlook
outstanding
overall
overdraft
overseas
overtime
overview
owe

P
package
package tour
parcel
parking lot
particularly
patience
payment
perform
performance
permanent
permission
permit
personal
personalize
personnel
persuade
pessimistic
platform
plumber
point
pointless
policy
poll
pollute
popular
popularity
position
postpone
postponement
potential
power
practical
practically
predict

predictable
prefer
preference
premises
prepare
present
prevent
prevention
price
priceless
priority
private
probability
probationary
profession
professional
profile
profit
profitable
progress
progressive
prohibit
project
promote
promotion
prompt
promptly
property
protect
protection
publicity
publicize
purchase
purpose
pursue

Q
qualification
qualified
qualify
quotation
quote

R
raise
range
rate
rational
raw materials

reach
realize
receipt
receive
recent
recipe
recognize
recommend
recommendation
recruit
recruitment
reduce
reduction
redundant
refund
refundable
regarding
regardless
regional
register
registration
regular
regularly
regulate
rehearse
reject
relax
relaxation
release
relevant
remain
remind
reminder
remove
remuneration
renovate
renovation
rent
repair
repetitive
replacement
report
represent
representative
require
requirement
reschedule
resemble
reservation

reserve
resign
resist
resolve
respect
respectable
respectful
respond
responsibility
responsible
restructure
rsum
retail
retire
review
rise
roadside
route
runway

S
salary
sale
sample
satisfactory
satisfy
save
scenery
schedule
scrutinize
search engine
select
selection
selective
service
shipment
shortage
shuttle
sightseeing
software
spare part
spare time
speciality
specialize
specify
staff
stapler
starter
stationery

stock
strategic
strategy
streamline
strike
submit
subscribe
subscription
subsidiary
suggest
suggestion
suit
suitability
suitable
supervise
supervision
supplier
supply
support
supporter
switchboard
systematic

T
takeover
target
tax
technical
technician
temporary
tenant
terminate
tip
tour
tourism
tourist
towel
track
trade
traffic
training
transfer
transportation
trend
trial
trust

U
understand
uniform
update
upgrade
utility bill

V
vacancy
vacant
vacation
vaccination
valuables
various
venue
virus
vital

W
wage
warehouse
warn
warning
warrant
warranty
wastage
wealth
website
weight
wholesale
win
withdraw
workplace
worth
worthless
wrap

X
X-ray

Y
yearly
yield
youth

Z
zero
zone

Pass The TOEIC Test Introductory Course A-Z TOEIC Word List

63