Management System
A management system is the framework of policies, processes and procedures used by
an organization to ensure that it can fulfill all the tasks required to achieve its objectives.
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These objectives will be a mix covering many aspects of the organization's operations
(including financial success, safe operation, product quality, client relationships, legislative
and regulatory conformance, worker management, etc.). For instance, an environmental
management system enables organizations to improve their environmental performance and
an occupational health and safety management system (OHSMS) enables an organization to
control its occupational health and safety risks, etc.
Many parts of the management system will be common to a range of objectives, but others
may be specific to an individual objective. However, many organisations will require their
management system to support a range of many different (and potentially conflicting)
objectives.
A simplification of the main aspects of a management system is the 4-element "Plan, Do,
Check, Act" approach. A complete management system can include up to 20 (twenty)
'elements', covering every aspect of the management system and focussed on supporting the
performance of the management system to achieve the objectives. The management system
should be able to improve its own performance by means of continuous improvement.
The management system elements may include:
01. Leadership Involvement & Responsibility
02. Identification & Compliance with Legislation & Industry Standards
03. Employee Selection, Placement & Competency Assurance
04. Workforce Involvement
05. Communication with Stakeholders (others peripherally impacted by operations)
06. Identification & Assessment of potential failures & other hazards
07. Documentation, Records & Knowledge Management
08. Documented Procedures
09. Project Monitoring, Status and Handover
10. Management of Interfaces
11. Standards & Practices
12. Management of Change & Project Management
13. Operational Readiness & Start-up
14. Emergency Preparedness
15. Inspection & Maintenance of facilities
16. Management of Critical systems
17. Work Control, Permit to Work & Task Risk Management
18. Contractor/Vendor Selection & Management
19. Incident Reporting & Investigation
20. Audit, Assurance and Management System review & Intervention
Examples of management system standards include:
ISO 9000: standards for quality management systems (QMS)
ISO 14000 standards for environmental management systems
ILO-OSH: occupational safety & health management systems
ISO/IEC 20000: standards for service management systems (SMS)
FitSM: standards for lightweight IT service management
ISO/IEC 27000: information security management systems (ISMS)
ISO 55000: management of physical assets
SA8000: social accountability.
See also[edit]
Environmental management system (EMS)
Lean Integration
OHSAS 18001
Total Quality Management (TQM)
Welfare Management System (WMS)
Quality Management System (QMS)
Process Safety Management System (PSMS)