Too Cool for School?
Are social network tools appropriate in school?
Claudia Wickham
Concordia University
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Abstract
This paper explores a variety of resources that report on the issues schools are facing with the
incorporation of social networking tools in the classroom. It is necessary to first determine why
such a tool should be considered for classroom use. Who are digital natives? Who are digital
immigrants? How do we best connect to these students who are speaking a new digital
language? Are there resources to support educators in tying technology to the curriculum? Best
practices now come along with new risks. Is it possible that because of the risks of Web 2.0
forums that they really are too cool for school? Risks include cyber bullying, sexting and
harassment. With risks such as these leaking into the classroom districts are being forced to
write policies defining a stance on this ever changing world of technology. What do schools
need to consider when tackling this challenge? There is literature that suggests recommendations
for districts to consider when writing their own policies
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Why Should Social Network Tools be considered for the Classroom?
Consider this statement, “Our students have changed radically. Today’s students are no
longer the people our educational system was designed to teach” (Prensky, 2001, p.1). That is a
bold statement that we as educators can’t ignore. Who are these new students with whom we are
strangers? “Our students today are all “native speakers” of the digital language of computers,
video games and the Internet” (p.1). We must look at those of us who are not “digital natives”
as “digital immigrant instructors” (p.2). Mark Prensky isn’t shy about telling us that we are
speaking an outdated language and are struggling to teach a population that speaks an entirely
new language. Students are receiving information at a much faster pace allowing them to be
much more efficient with multi-tasking. Auditorium filled classrooms of students at universities
are a perfect example of this. Every student has a laptop. On every laptop each student probably
has multiple windows open from which they toggle back and forth all while participating in a
class lecture. We can’t assume that the students in our classrooms today are the same as they
always have. Most importantly, we can’t assume that “the same methods that worked for
teachers when they were students” (p.3) will work for students today. That is what will certainly
get us in trouble.
We can’t teach the way we were taught because our students today do not learn the same
way that we learned. “Today’s students are essentially different from previous generation in the
way they think, in the way the process, and apply information and, above all, in the way they
view, interact, and communicate in this technology-rich and connected world” (Shelly, Gunter &
Gunter, 2010, p.15).
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“Teaching requires the transformation of content in ways that make it intellectually
accessible to students” (Mishra and Koehler, 2009, p.15). Educators have a responsibility to
connect with the “digital natives” in their classroom. If we’re not making that connection then
the information that we have to share is not accessible to them. “Teachers have to decide
whether to try to pull digital students away from their native digital world or to motivate digital
students by tapping into their natural inclination and inquisitiveness about all that is digital”
(Shelly et al. 2010, p. 16). When students feel more comfortable in the classroom there is an
open door to better understanding, better communication, and better learning (Sturgeon and
Walker, 2009).
Where’s the support?
Educational research is a buzz with an extensive “body of research showing that
technology can support learning in many ways (Shelly, Gunter & Gunter, 2010, p. 11). Most
importantly using technology in the classroom is motivational! One reference that teachers have
found to be beneficial when tying technology to the classroom has been the National Educational
Technology standards for students. “All educators need to understand these standards and more
importantly, strive to make sure that their students meet these standards” (p. 13). It will only be
a matter of time before students are assessed on such standards as they are becoming equally as
important as the core content standards.
The Partnership for 21 Century Skills has published a document to offer a framework
(See figure 1.1) for educators. This tool will help teachers integrate the skills necessary for
students to develop in the core academic areas. Students are “more engaged in the learning
process and graduate better prepared to thrive in today’s global economy” (2009). An entire
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theme of the framework is dedicated to Information, Media and Technology Skills. Districts are
beginning to introduce teachers to such tools to encourage the incorporation of a language that
will help them better connect with their students.
Figure 1.1 The Partnership for 21st Century Skills has developed a unified, collective vision for
21st century learning that can be used to strengthen American education. They have developed
this graphic representation.
Times are a changin’
What we do know is “historically, technologies like record players, film strip projectors,
radio, overhead projectors, and tape recorders have all been considered “disruptive” when they
were first introduced to the classroom” (Ganis, 2009, p. 4). It is not at all a surprise that the
introduction of technologies such as computers, IPods, cell phones etc. are causing a bit of a
ruckus. Although we want to find the most effective way to connect with our kids, we must
thoroughly explore the risks at hand.
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Potential Problems
If we want to connect with our students (aka digital natives) we may perhaps consider
bringing into the classroom the technologies that they are most comfortable with. Web 2.0 Tools
such as Facebook and Twitter are extremely popular among students. According to the Centre
for Learning and Performance Academy, “Social networking sites let people create online
connections with others.” As Chris stated on our course blog, “Like it or not Facebook is here to
stay and EVERYONE is using it!” “A recent National School Boards Association report stated
that 96 percent of U.S. teens and tweens (students 8-12) who have Internet access use social
networking to connect with their peers” (Shelly, 2010, p. 15). How awesome would it be to
create a class page or a teacher page on Facebook and use it to communicate with your students!
Imagine the discussions. It’s even possible to make assignments accessible via Facebook.
When I inquired about the use of Facebook in my classroom I was stopped dead in my
tracks because the user agreement on Facebook states that all users should be 13. Most of my
students turn 13 at some point in the school year. So, my dream was squashed. The more I
thought about it however, the more I shied away from it because there are many potential issues
that could arise if by incorporating these into our classroom. Cyber bullying, sexting and sharing
of private information are just the tip of the iceberg. Once you put anything on the internet it is
out there for everyone to see. Some sites have the ability for students to create special
clubs/groups, which were intended “as a way for users to exhibit their personalities….it has
backfired and mushroomed into a source of cyber bullying and harassment.” Whatever the tool
is that the teacher is using, the teacher would need to have full management ability so that
students could not create a hostile environment. Hopefully, “teachers are professional enough to
know what is appropriate” (Barrett, 2006). “The issue of ethical conduct is especially relevant
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for those in education, because teachers across the United States have been dismissed for such
broad and undefined reasons such as “conduct unbecoming” and immorality” (Fulmer, 2002).
School districts are coming face to face with the challenge of how to connect our “digital
natives” and “digital immigrants.” Ann-Louise Davidson discusses how educators will be
empowered to help our students “develop critical skills to select information and to make
decisions about information.” However, Tim Psychl, an associate professor of psychology at
Carleton University states that “while discussion groups, chat, blogs and email can be valuable
tools in the classroom, using commercial products like Facebook and Twitter can lead to
distraction and procrastination.” This would be the downfall. Because students are so
comfortable in forums such as Facebook and Twitter, and there are so many interactions taking
place, it is possible students might miss the point and not meet classroom expectations. He
advises that teachers seek out social software that is specifically designed for education.
Hopefully, if we can get our hands on software that is specifically designed for the classroom we
will then eliminate the risk of teachers getting in trouble for misuse of the current “popular”
technology.
What are districts saying about social network tools in the classroom?
When gathering the research for this paper it became very clear that districts are
scrambling to put their words together to define the terms of appropriate use of social network
tools in the classroom. Millard Public Schools Director of Human Resources simply referred me
to our Code of Ethics. Honestly, that document just left me with more questions. There was
nothing specific within that document at utilizing social networking media in the classroom.
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Upon further investigation it appears that our district is in the process of creating a very specific
process for teachers to go through when inquiring about the appropriate use of any Web 2.0 tool.
Funny enough, I discovered our most recent staff development newsletter hanging on the
bathroom wall. It states, “The easiest way to ensure compliance with all of the carious policies
that govern technology in the classroom is to use the Technology Standards Form. Questions on
this form include: 1) Who is the site creator? 2) Does the site display advertisements, 3) Is the
site secure, 4) Does this site store user information? If yes, is its privacy statement consistent
with MPS Board Policy? Now that is where I think teachers will just run for the hills when
inquiring about the use of web tools. Once the form is complete it has to be signed by a building
principal and submitted to the Director of Technology. Then the Technology Division consults
with Educational Services to determine if the web tool is appropriate in the classroom. Once that
is all said and done one can only imagine the half of the school year has passed and the
enthusiasm for the tool itself has been lost. Let me remind you, I educated myself on this
process by reading a document on the bathroom wall, not through a formal staff development
session. Unless staff members are asking questions and actively looking for answers regarding
the use of technology then they are not being educated on where our district stands. That is a
concern.
Districts are all over the place with their policies regarding social networks. Here are two
districts that are an example of the two extremes.
“Weber School District (Utah) has a Web site that encourages parents and students to
connect to teachers through Twitter as a way to engage students, promote writing and
improve communication in the classroom (www.standard.net, 8/30/2010).
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Manchester School District Policy (New Hampshire) states that those that “use social
networking sites or other electronic means shall not post, use, or share any school district
data documents, photos, student information, or other district owned or created material
on any website or in any electronic document. (http://www.manchesternh.gov) This
would make the discussion of any classroom material impossible.
So now what? What to offer our districts when they are writing policies.
The Nashua School District (New Hampshire) requested a copy of neighboring
Manchester School District policy. Superintendent Mark Conrad intends on working with staff
to create a similarly worded policy. “Conrad doesn’t think the issue of teachers interacting with
students online has been a widespread problem, but he says he’d rather be proactive than wait for
something bad to happen (Brindley, 2010). “The Texas Association of School Boards
acknowledges the use of social media for instructional purposes and encourages local leaders to
consider allowing the use, with regulations” (Fox, 2010). If school districts are not proactive
then there are going to be teachers facing the loss of their jobs, there really is no choice.
Interesting enough, Oxiem, a marketing technology company has some great tips on
incorporating Social Media into schools. Their presentation is titled “Welcome to the New
Media World.” One suggestion is to first determine how your staff, students and community are
using social media today through a survey. With this data schools can then develop an overall
philosophy about how social media will be used to help students, staff and the community.
Another part of their plan is informing districts that they will have to ask themselves tough
questions. For example: 1) How will we monitor and enforce policies? 2) Do we need a
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different policy for students, staff and administrators? 3) How will we evaluate new social
media tools as they come up?
Finally, Oxiem presents key items for every policy:
What is social media and how will we use it
Reminders on confidential information
Define who is responsible and indentify a main point of contact
Responsibility for what’s written online
What happens if the policy is violated
Where does your district stand? Do they have a stance at all? What questions do you
need to ask to push the issue so you are communicating effectively with the digital natives in
your classroom? There has to be a safe, common ground from which we can work. We will
neglect our students if we’re not finding a way to meet them where they are at in the world of
technology.
References
Barrett, J. (2006, September). My space or yours? Learning and Leading with Technology, 15-
19.
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Bowman, J. (2009, August 26). Facebook in classroom, bad idea? [Electronic version]. CBC
News. Retrieved August 25, 2010 from
http://www.cbc.ca/technology/story/2009/08/26/f-back-to-school-social-media.html
Brindley, M. (2010, August). District considers social media policy. [Electronic version]. The
Telegraph. Retrieved August 30, 2010, from http://www.nashuatelegraph.com/print/?
sid=2502228
Centre for Learning and Performance Academy. (2010). What is Social Networking? Retrieved
September 3, 2010 from http://c4lpt.co.uk/academy/ism/networking.html
Chris. (2010, August 3). Facebook. [Web log comment]. Retrieved from
http://educ506aug2010.blogspot.com/2010/08/facebook.html
Foulger, T. (2009). Moral Spaces in MySpace. Journal of Research on Technology in
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Fox, L. (2010, August 23). Dallas-Fort Worth area schools grapple with social media policies.
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eacher.2a420c1.html
Ganis, Frank. (2009) “Social Learning” Buzz Masks Deeper Dimensions.
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tools and teach with them, too. Learning and Leading with Technology, 15-18.
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Oxiem Marketing Technology. (2010). Welcome to the new media world. Retrieved August 26
from http://www.slideshare.net/oxiem/social-media-policy-for-school-districts
Prensky, Mark. Digital Natives, Digital Immigrants. (2001) On the Horizon, Vol. 9(5). 1-6
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Boston: Cengage.
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Standard Examiner. (2010). Ogden School District may ban social networking site. Retrieved
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