Intro to Business
Organizational Structure for Business
Lesson 5-3
Designing an Effective
Business Organization
Mission Statement
A short, specific written statement of the reason
a business exists and what it wants to
achieve.
Mission and Vision of Skaggs Community
Health Center
Goals – precise statement of results the
business expects to achieve.
Used to define what needs to be
accomplished
Used to determine if the business is
successful
Policies – Procedures –
guidelines used in descriptions of the
making consistent way work is to be
decisions done
Effective policies and procedures provide guidance
and direction to people working in the organization.
Principles of Effective Organization
Responsibility – obligation to complete
specific work.
Authority – right to make decisions about
how responsibilities should be
accomplished
Accountability – taking responsibility for
the results achieved
Principles (cont.)
Unity of Command – There is a clear
reporting relationship for all staff of a
business.
For each assignment, people need to
know who the leader is and how decisions
are made.
Principles (cont.)
Span of Control – the number of
employees who are assigned to a
particular work task and manager.
Organizations need to make sure workers
have a balance of supervision and
freedom to do their work.
Types of Organizational Structures
Organization Chart – diagram that shows
the structure of an organization,
classifications of work and jobs, and the
relationship among those classifications.
President
VP of VP of VP of
Finance Operations Marketing
National
Senior Chief
Sales
Accountant Auditor
Manager
Key
Account
Manager
Functional Organization
Management
Work is arranged within main business
functions such as production, operations,
marketing and human resources
People with jobs related to function will
work together
Workers report to managers who are
responsible for that function
Most businesses use functional style.
Functional Organization Structure
Benefit Drawbacks
People work with People become more
others who have same focused on their
skills specific function than
on the success of the
whole business
People have little
interaction with people
in other parts of the
business
Matrix Organizational Structure
Newer organizational structure
Work is structured around specific
projects, products, or customer groups
People with varied backgrounds work
together because expertise is required for
the project
Assignment may be temporary or long-
term
Matrix Organizational Structure
Benefits Drawbacks
Interesting and Confusing and
motivating to inefficient without
employees effective leadership
Work with many and communication
different people
Focus is on specific
project or task