FLAWLESS SOLUTIONS.....COMMITTED DELIVERABLES!!!
OVERVIEW NAICS CODES
Case management applications have been important to organizations for quite some 541511 - Custom Computer Programming
time, often misunderstood in the scope of the category’s functionality and the role it can 541512 - Computer Systems Design
play within the enterprise. Many organizations end up scratching the surface of their true 541519 - Other Computer Services
capabilities, either because they viewed it as a subset of business process management 541513 - Computer Facility Management
(BPM), or because they deployed it primarily as a point solution. At its most basic level, a 541611 - General Consulting Services
Case is a single view into all data, files, tasks, actions, collaborations, and history 561110 - Office Administrative Services
involving specific investigation, incident, service request, or process. Not to be confused
516112 - Human Resources Consulting
with BPM, industry experts, such as Gartner, Inc., now talk about case management in
terms of “outcomes” rather than processes, which is the traditional bread and butter of 541614 - Logistical Consulting Services
BPM. “Case management is a complex and unstructured process style in which the 541618 - Other Management Services
workflows are non-sequential, dependent and often cannot be predetermined at design 541710 - Life Science Research
time.” Some of the areas where customers have reaped enormous benefits have been in
Admin & Support, Audits & Compliance, Benefits, Courts, EEO, Finance, Human Capital
Management, Investigation, Marketing & Sales, Regulatory Licensing, and Healthcare. BUYING FROM DENYSYS
CMS VS. BPM? GSA Schedule: GSA SCHEDULE 70 #
GS-35F-0407X
Although BPM certainly has a role to play, its focus is very different from that of CMS. DYNAMIC SMALL BUSINESS SEARCH
(PRO-NET) REGISTERED
Whereas BPM is about making business workflows more efficient through process
optimization, CMS seeks to optimize information and outcomes. It combines a vast array SYSTEMS FOR AWARD
of structured and unstructured data which is created, shared, and reported by knowledge MANAGEMENT (SAM) REGISTERED
experts, enhancing collaboration and helping deliver improved outcomes. This makes
CMS a strategic tool in a wide range of business functions and vertical markets.
For organizational profitability and efficiency, Case Management is considered to be a CREDENTIALS
business accelerator.
CAGE CODE: 3NPH0
Questions that help in making decisions… DUNS NUMBER: 124414835
When does one need an enterprise- inventory systems. Each of these sources ACCEPTS GOVERNMENT PURCHASE CARD
wide case management platform? of data is designed to achieve the same
In the past, many organizations may have result: improving outcomes in such areas FEDERAL CERTIFICATIONS:
deployed case management for specific as patient care, compliance, financial
SBA HUBZONE CERTIFIED
use cases that were unique to a task or performance, and patient satisfaction.
SMALL DISADVANTAGED BUSINESS
a line of business. However, by looking at
case management in a much broader What should one look for in an enterprise
way than the historical focus on customer case management platform?
complaints or compliance violations, A critical requirement for enterprise case CONTACT INFORMATION
organizations now realize that it offers management is a commitment to open
great advantages when deployed as architecture. Interoperability is at the heart PHILIP A. DENNY, President
an enterprise-wide platform. Case man- of leveraging case management across the [email protected]
agement silos generally aren’t architected enterprise, and that can be done more
to support collaborative information easily, faster, and more economically with CARRIE JONES, Business Manager
sharing. an open architecture. At the same time, [email protected]
In what industries do enterprise case this flexibility should not preclude the IT
department and solution architects from Phone: 202-595-3365 ext: 102
management platforms make sense? Cell: 612-432-7617
identifying and implementing reasonable
Healthcare or social services are excellent guardrails to ensure security high Fax: 866-671-0076
examples of market segments that can performance levels and IT governance. Web: www.denysys.com
benefit from an enterprise-wide approach Your solution also should be designed for
to case management. Healthcare easy scalability — both in the size of the
organizations increasingly are dealing with enterprise user base and the scope of case CORPORATE HEADQUARTERS
rapidly expanding sources of data, from management — over time without ripping 2400 Blaisdell Avenue, Suite 202
medical instruments and mobile devices out existing infrastructure or disrupting Minneapolis, MN 55404 USA
to smart hospital rooms and RFID-based critical, knowledge-based activities.
BRANCHES
DC metro area & NY City
FLAWLESS SOLUTIONS.....COMMITTED DELIVERABLES!!!
(DSF) DENYSYS SOLUTION FRAMEWORK
“A pragmatic approach delivering
complex business solutions”
FOUNDATION
Models Practices Concepts
DELIVERY
In Time Within Budget
DSF MANAGED SERVICES
Team Assembly Team Management Integration Implementation
Phone: 202-595-3365 ext: 102 | Cell: 612-432-7617 | Fax: 866-671-0076 | Web: www.denysys.com