EVIDENCIA: 2 ”Busness Meeting Workshop”.
Trabajo realizado GESTIÓN LOGÍSTICA
(1749875)
Realizado Por: NUBIA MARITZA OROZCO BELTRAN
Para: SENA VIRTUAL
GILBERTO ANTONIO BETANCOURT LOPEZ
Instructor transversal de inglés
2018.
Business meeting workshop
In a working setting, to be able to speak in a second language, English in
particular, is a must. It allows to manage technical processes and opens up
new business opportunities. This is the reason why, this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.
1. Read the following verbs. Then, write its past form:
BEGIN: BEGAN
CLOSE: CLOSED
COMPLET: COMPLETED
DELIVER: DELIVED
DEVELOP: DEVELOPED
DISCUSS: DISCUSSED
JOIN: JOINED
MOVE: MOVED
PRESENT: PRESENTED
RECEIVE: RECEIVED
STATE: STATED
VALUE: VALUED
IS: WAS
BUSINESS MEETING DIALOGUE
1. INTRODUCTIONS
1. INTRODUCTION
Begin the meeting with introduction with special attention paid to
newcomers.
Meeting Chairman: If we are all here, let´s get started. First of all, I´d like you to
please join me in welcoming Jack Peterson, our Southwest Are sales Vice
President.
Jack Peterson: Thank you for having me, I´m looking forward to today´s
meeting.
Meeting Chairman: I´d also like to introduce Margaret Simmons who recently
joined our team.
2. REVIEWING PAST BUSINESS
It´s a good idea to review past business shortly before moving on to the main
topic of discussion.
Meeting Chairman: We´re here today to discuss ways of improving sales in rural
market areas. First, let´s go over the report from the last meeting which was
develop on June 24th. Right. Tom, over to you.
Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We began the meeting by approving the changes in our sales reporting
system discussed on May 30th. After briefly revising the changes that will take
place, we moved on to a brainstorming session concerning after customer support
improvements.
You´ll find copy of the main ideas developed and discussed in these sessions in
the photocopies in front of you. The meeting is declared close at 11:30.
3. BEGINNING THE MEETING
Make sure that everyone has an agenda of the meeting and stick to it. Refer
to the agenda from time to time during the meeting to keep the discussion on
track.
Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let´s move on to today´s agenda. Have you all received a copy of today´s
agenda? If you don´t mind. I´d like to skip item 1 and move on to item 2. Sales
improvement in rural market areas. Jack has kindly agreed to give us a report on
this matter. Jack?
4. DISCUSSING ITEMS
Discuss item on the agenda making sure to paraphrase and clarify as you
move though the meeting.
Chris Morgan: Before I begin the report, I´d like to get some ideas from you all.
How do you feel about rural sales in you sales districts? I suggest we go round the
table first to get all of you input.
Alex Young: In my opinion, we have been focusing too much on urban customers
and their needs. The way I see things we need to return to our rural base by
developing and advertising campaign to focus on their particular needs.
Anne Stevenson: I´m afraid I can´t agree with you. I think rural customers want to
feel as important as our customers living in cites. I suggest we give our rural sales
teams more help with advanced customer information reporting.
Alex Young: Excuse me, I didn´t catch that. Could you repeat that, please?
Annie Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.
Chris Morgan: I don´t quite follow you. What exactly do you mean?
Annie Stevenson: Well, we provide our city sales staff with database information
on all of our larger clients. We should be providing the same sort of knowledge on
our rural customers to our sales staff there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation (Chrispresent
his report). As you can see. We are developing new methods to reach out to our
rural customers.
Annie Stevenson: I suggest we break up into groups and discuss the ideas we´ve
seen present
5. FINISHING THE MEETING
Close the meeting by summarizing what´s been discussed and scheduling
the next meeting.
Meeting Chairman: Unfortunately, we´re running short of time. We´ll have to leave
that to another time.
Jack Peterson: Before we close, let me just summarize the main points:
• Rural customers need special help to feel more valued
• Our sales teams need more accurate information on our customers.
• A survey will be complete to collect data on spending habits these areas.
• The results of this survey will be deliver to our sales teams.
Meeting Chairman: Thank you very much Jack. Right, it looks as though we´ve
the main items is there any other business?
Alex Young: Can we fix the next meeting please?
Meeting Chairman: Good idea Donald. How does Friday in two weeks’ time
sound to everyone? Let´s meet at the same time, 9 o´clock. Is that Ok for
everyone? .Excellent. I´d like to thank Chris for coming to our meeting today.
The meeting is closed.
3. The previous dialogue doesn´t include greetings at the beginning. Read
the dialogue ageing and write the most appropriate greeting to stars the
meeting.
Good morning to all, for me it is a pleasure that you have attended this
meeting.
