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Module 4 Perfect Closing Script Cheatsheet

The document provides a 3-step closing script for sales calls: 1) The Agenda Step involves asking qualifying questions about the customer's background and goals for the call without providing direct answers yourself. 2) The Qualifying Step determines if the customer has needs, budget, decision-making authority, and urgency. 3) The Commitment Step moves the discussion toward next steps by asking questions about what the customer would like to do next, where to take the discussion, and their preferred next steps.

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Ludovic Noah
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2K views1 page

Module 4 Perfect Closing Script Cheatsheet

The document provides a 3-step closing script for sales calls: 1) The Agenda Step involves asking qualifying questions about the customer's background and goals for the call without providing direct answers yourself. 2) The Qualifying Step determines if the customer has needs, budget, decision-making authority, and urgency. 3) The Commitment Step moves the discussion toward next steps by asking questions about what the customer would like to do next, where to take the discussion, and their preferred next steps.

Uploaded by

Ludovic Noah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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www.getwsodo.

com
www.getwsodo.com
THE

Perfect Closing Script


CHEAT SHEET

STEP 1

The Agenda Step


“NAME, are you alright if I ask you some questions about yourself and your story to
find out if what we have here is even a good fit for you. Does that sound fair?”

SAMPLE QUESTIONS

“How did you hear about us?”


“What are you hoping to accomplish on this call today?”
“What attracted you to _____? (name or brand)”
“How long have you been doing that/working there?”

**Don’t answer questions. Answer a question with a question.

STEP 2

The Qualifying Step


Ask questions to find out:

NEEDS MONEY DECISION-MAKER TIME / URGENCY

STEP 3

The Commitment Step

What would you Where should we What would you


like to do next? go from here? like to do?

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