KARUNAGARAN .
Mobile: +91- 9944958176
Email:
[email protected]Summary
A highly motivated and committed Application Engineer with 6+ years of experience in
Salesforce.com
Extensive domain knowledge and skill set to customize Salesforce CRM applications
Strong knowledge in creating custom objects, controllers, workflows, Apex programming,
visual Force and Ajax UI in Salesforce.
Good Knowledge on developing applications using APEX, Visual Force ,Trigger and SOQL
Customize Salesforce.com fields, page layouts, record types, searching, list views, queues,
reports, dashboards, etc.
Performing administration tasks such as creating accounts and profiles, defining fields,
maintaining drop-down list values, etc
Data migration and updates through the tools provided by Data Loader
Proficient in SDLC Process, Product development and Custom Application Development for
global users
Analysis and Field Study of the Project
Involved in Root Cause Analysis for the Bugs and Changes reported by QA &
Customer
Areas of Expertise
Custom Application Development in Salesforce.com
Product Customization
Data Modeling
Technical Skills
Salesforce.com Tools & : Apex, VisualForce, Ajax, Controllers, Triggers, Force.com IDE
Technologies Approvals, Workflow, Sites, & Mailing Functions,
Data Loader,
Programming Languages : Java
Database : SQL
IDE Tools : Force.com IDE, Eclipse
Scripting Languages : Java script
Web Tools : HTML
Education
BE– (78%) Computer Science Engineering– Anna University, Tamilnadu, India
DECE– (79%) Electrical & Electronics Engineering–Dote, Tamilnadu, India
HSC– (80%) Rama Krishna Matriculation School –State Board Tamilnadu, India
SSLC– (83%) Govt higher Secondary School –State Board Tamilnadu, India
Work Experience
Organization : Cognizant Technology Services Pvt. Ltd., Chennai.
Designation : Associate - Projects
Period : October 2014 – Till Date
Organization : SRM Technologies Pvt Ltd., Chennai.
Designation : Programmer
Period : April 2011 – September 2014
Certifications
SFDC DEV 401
SFDC ADM 201
N5 JLPT(Japanese language Proficiency)
Professional Experience
Agency Management
Projects works on
The objective of this project is used to maintain agency related process in insurance cycle.
This system will maintain all Agency team member list, plans, weekly. All agency information are updating
from legacy system thru informatica jobs.
Primary Responsibilities:
Extending existing function to current business requirement.
Apex Batch and trigger development
Go Remit using Sites
Projects works on
The Objective of this project is used to remit the amount overseas. Users can add beneficiary account either
through online or offline services. After the beneficiary account is added, users can request the amount based
on current Exchange rates. The Bank will collect all the requested remittance through Batch process and remit
the amount on daily basis. Users can subscribe for exchange rates information on daily basis through email
services.
Primary Responsibilities:
Requirement Analysis, Design, Data Modeling and Development
Detailed Design Documents Creation
User Interface Development using Visual Force, Ajax, HTML and JavaScript
Customize Salesforce.com fields, page layouts, record types, searching, list views and Reports
to drive key business decisions.
Environment:
Force.com IDE, VisualForce,, Apex classes, Custom Objects, Controllers
Rakuten Insurance
Projects works on
The objective of the Talk Script module is to guide the call operators with the Script to be used while talking to
the customers over telephone. The Call Operator can perform the Script search by entering the
required search criteria. The Script can be discussed with the Customer by asking the
necessary Questions which will be answered by the Customer. The Next Scripts will be
automatically displayed based on the Customer’s Response to the current Script.
Primary Responsibilities:
Involved in writing Test Classes for those Developed functionalities. Implemented complex business logic
using Apex and Visual force.
Developed Apex pages, Classes, Triggers, Custom settings and Email Services, Components
Bit Wallet
Projects works on
This is CRM project developed using Sales force automation. This project is a widely-implemented strategy
for managing a company’s interactions with merchants, prospects and sales. It involves using technology to
organize, automate, and synchronize business processes—principally sales activities, but also those for
Marketing, and Customer Service. The overall goals are to find, attract, and win new merchants, and retain
those the company already has, entice former merchants back into the fold, and reduce the costs of marketing
and merchant service.Edy provided by bit Wallet, Inc. in Japan is a prepaid rechargeable contactless Smart
Card, for which this project is developing. These cards can be used at participating stores, vending machines,
and websites, it works with yen only.
Primary Responsibilities:
Requirement Analysis, Design and Development
Worked on record types and approval process.
Individual release from Sandbox to production
Data migration using tools like Data Loader
Skill Mirror
Projects works on
This is CRM project is developed using Sales force Automation. This Project is for the Employees to enter their
Technical Skills and in which Level they are. There will be a Practice Team Leader for a particular Skill. The
Practice Team Leader will have Team Members based on that Skill. When the Employees assign a skill, they
will choose a Practice Team they want to be in. So they will become a Member of that Team. Each time a Skill is
Added or Removed from the Employee’s Profile, the Employee’s Practice Team Leader will get an Email
Notification. The Practice Team Leader and the Department Manager will evaluate the Employee based on
their Skills.
Primary Responsibilities:
Requirement Analysis, Design and Development
Custom objects design and creation, workflows and approvals using Force.com IDE
Place:
Date:
(KARUNAGARAN. M)
