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Strategic Objectives and KPIs Guide

The document outlines the steps to develop a cascading strategic map from the corporate level down to the department and individual level. It involves identifying relevant strategic objectives, key performance indicators (KPI), and strategic initiatives at each level. Matrices are used to map the linkages between levels in terms of strategic objectives and KPIs. The cascading ensures strategic alignment across all levels from top-down. Strategic maps are developed at each level to visualize this. Individual performance plans are then created for individuals within departments based on department strategic objectives, KPIs from job descriptions, and strategic initiatives/job assignments.

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100% found this document useful (1 vote)
153 views20 pages

Strategic Objectives and KPIs Guide

The document outlines the steps to develop a cascading strategic map from the corporate level down to the department and individual level. It involves identifying relevant strategic objectives, key performance indicators (KPI), and strategic initiatives at each level. Matrices are used to map the linkages between levels in terms of strategic objectives and KPIs. The cascading ensures strategic alignment across all levels from top-down. Strategic maps are developed at each level to visualize this. Individual performance plans are then created for individuals within departments based on department strategic objectives, KPIs from job descriptions, and strategic initiatives/job assignments.

Uploaded by

Lianingsih
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Langkah 1 dan 2: Matriks Identifikasi Strategic Objective Korporat yang Relevan

FINANCIAL
Strategic Objectives Direktorat KPI

F1 Expand Revenue Total Revenue (Rp M)


COGS (RP M)
COGS to Revenue (%)
F2 Manage Cost
Operating Expense (Rp M)
Operating Expense to Revenue (%)
Operating Profit (Rp M)
F3 Improve Financial Performance
Operating Profit Margin (%)
Net Operating Cash Flow (Rp M)
F4 Cash Flow Management
A/R Days (Days)

CUSTOMER
Strategic Objectives Direktorat KPI

INTERNAL BUSINESS PROCESS


Strategic Objectives Direktorat KPI
LEARNING AND GROWTH
Strategic Objectives Direktorat KPI

Langkah 3 dan 4: Matriks Identifikasi Output Key Process, Stakeholder, dan Ekspektasinya
No Core Process Output

Langkah 5: Gambarkan Strategic Map Divisi Sementara

Langkah 6: Define KPI dari SO yang ada di Stategic Map Langkah 5


FINANCIAL
Strategic Objectives Divisi KPI

Total Weight KPI (%)

CUSTOMER
Strategic Objectives Divisi KPI
Total Weight KPI (%)

INTERNAL BUSINESS PROCESS


Strategic Objectives Divisi KPI

Total Weight KPI (%)

LEARNING AND GROWTH


Strategic Objectives Divisi KPI

Total Weight KPI (%)

Langkah 7: Strategy Initiatives


Kode SO Strategic Objective Strategic Initiatives
Horizontal Alignment
Div. X Div. Y

Div. X

Div. Y

Div. Z

Gambarkan Strategic Map Divisi Final


n
IAL
Tipe Cascading
Strategic Objectives Divisi
I C NC New

MER
Tipe Cascading
Strategic Objectives Divisi
I C NC New

ESS PROCESS
Tipe Cascading
Strategic Objectives Divisi
I C NC New
D GROWTH
Tipe Cascading
Strategic Objectives Divisi
I C NC New

SO Baru
Berdasarkan
Ekspektasi
Customer

pektasinya
"Customer" Expectation Strategic Objectives

IAL
Weight (%) Baseline 2018 Target 2019

MER
Weight (%) Baseline 2018 Target 2019
ESS PROCESS
Weight (%) Baseline 2018 Target 2019

D GROWTH
Weight (%) Baseline 2018 Target 2019

Kode SI Waktu PIC


Div. Z Keterangan
Langkah 1 dan 2: Matriks Identifikasi Strategic Objective Divisi yang Relevan
FINANCIAL
Strategic Objectives Divisi KPI

CUSTOMER
Strategic Objectives Divisi KPI

INTERNAL BUSINESS PROCESS


Strategic Objectives Divisi KPI
LEARNING AND GROWTH
Strategic Objectives Divisi KPI

Langkah 3 dan 4: Matriks Identifikasi Output Key Process, Stakeholder, dan Ekspektasinya
No Core Process Output

Langkah 5: Gambarkan Strategic Map Departemen Sementara

Langkah 6: KPI
FINANCIAL
Strategic Objectives Departemen KPI

Total Weight KPI (%)

CUSTOMER
Strategic Objectives Departemen KPI
Total Weight KPI (%)

INTERNAL BUSINESS PROCESS


Strategic Objectives Departemen KPI

Total Weight KPI (%)

LEARNING AND GROWTH


Strategic Objectives Departemen KPI

Total Weight KPI (%)

Langkah 7: Strategy Initiatives


Kode SO Strategic Objective Strategic Initiatives
Horizontal Alignment
Dept. X Dept. Y

Dept. X

Dept. Y

Dept. Z

Gambarkan Strategic Map Departemen Final


IAL
Tipe Cascading Strategic Objectives
I C NC New Departemen

MER
Tipe Cascading Strategic Objectives
I C NC New Departemen

ESS PROCESS
Tipe Cascading Strategic Objectives
I C NC New Departemen
D GROWTH
Tipe Cascading Strategic Objectives
I C NC New Departemen

SO Baru
Berdasarkan
Ekspektasi
Customer

pektasinya
"Customer" Expectation Strategic Objectives

IAL
Weight (%) Baseline 2018 Target 2019

MER
Weight (%) Baseline 2018 Target 2019
ESS PROCESS
Weight (%) Baseline 2018 Target 2019

D GROWTH
Weight (%) Baseline 2018 Target 2019

Kode SI Waktu PIC


Dept. Z Keterangan
Review: Business Process, Strategic Objective, KPI, Strategic Initiative
Key Performance
Perspektif Strategic Objectives Indicator

Financial

Customer

Internal Business Process

Learning&Growth

Cascading Matrix
No. Strategic Objectives KPI Description

S = Sama (SO dan KPI yang sama diturunkan ke posisi tersebut)


DS = Diturunkan sebagian (SO dan KPI diturunkan ke posisi tersebut, namun dalam bentuk dan cara pengukuran yang berb
TD = Tidak diturunkan (KPI tidak diturunkan sama sekali)

Individual Performance Plan (RKK) : RKK Dibuat Untuk Setiap Individu yang Berada Dibawah Departe
Key Performance Indicator
No. Sasaran Kinerja Definisi KPI
(KPI)

From Departement Strategic


Objective

From Job Desc

From SI or Job Assigment


Target Strategic Initiatives
Refrensi Langkah 6 & 7 pada Cascading
Departemen

Posisi yang ada dalam departemen … KPI Baru


Description
Posisi A Posisi B Posisi C Posisi D Posisi dst.. (bila ada)

m bentuk dan cara pengukuran yang berbeda)

ap Individu yang Berada Dibawah Departemen Terkait


Sumber Data
Target Revisi Target Bobot (%) Catatan
Pengukuran

Departement Strategic
Objective

From Job Desc

SI or Job Assigment

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