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Age Status

The document contains survey results from 100 respondents about their shopping habits at Big Bazaar. It includes details on their age, marital status, education level, income, visit frequency, products purchased, information sources, reasons for shopping there, customer service experiences and overall satisfaction. The majority of respondents were between 20-30 years old, married, had a graduation degree, visited once every 2-3 months and were likely to return.

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Mohd Anas
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0% found this document useful (0 votes)
65 views17 pages

Age Status

The document contains survey results from 100 respondents about their shopping habits at Big Bazaar. It includes details on their age, marital status, education level, income, visit frequency, products purchased, information sources, reasons for shopping there, customer service experiences and overall satisfaction. The majority of respondents were between 20-30 years old, married, had a graduation degree, visited once every 2-3 months and were likely to return.

Uploaded by

Mohd Anas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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AGE STATUS

AGE STATUS

NO OF
RESPONDENT
AGE
<20 10
20-30 75
30-40 10
>40 5
TOTAL 100

AGE
<20
20-30
30-40
>40
TOTAL

INTERPRETATION:
MARITAL STATUS
NO OF
RESPONDENT

SINGLE 24
MARRIED 76
Total 100

SINGLE
MARRIED

INTERPRETATION:
NO OF
EDUCATION RESPONDENT
10TH 5
12TH 15
GRADUATION 70
POST GRADUATE 10
Total 100

10TH
12TH
GRADUATION
POST GRADUATE

INTERPRETATION:
INCOME STATUS
LESS THAN20000 20
20001-40000 10
40001-60000 20
60001-80000 20
80001-100000 30
TOTAL 100

LESS THAN20000
20001-40000
40001-60000
60001-80000
80001-100000

INTERPRETATION:
VISIT BIG BAZAR
ONCE IN A WEEK 14
ONCE IN 15 DAYS 25
ONCE IN A MONTH 13
ONCE IN 2-3 MONTH 17
ONCE IN 6 MONTH 25
ONCE A YEAR 6
TOTAL 100

30

25

20

15
Series1
10

0
ONCE IN A ONCE IN ONCE IN A ONCE IN 2- ONCE IN 6 ONCE A
WEEK 15 DAYS MONTH 3 MONTH MONTH YEAR

INTERPRETATION:
PRODUCT PURCHASE MORE OFTEN IN BIG BAZAR
GROCERIES 34
ELECTRONIC GOODS 41
APPARELS 26
OTHERS 0
TOTAL 100

45
40
35
30
25
20 Series1
15
10
5
0
GROCERIES ELECTRONIC APPARELS OTHERS
GOODS

INTERPRETATION:
SOURCE OF INFORMATION MADE YOU TO BUY PRODUCT FROM B .B
TELEVISION 36
FM/RADIO 23
NEWS PAPER 20
FRIEND/FAMILY 21
TOTAL 100

40

35

30

25

20
Series1
15

10

0
TELEVISION FM/RADIO NEWS PAPER FRIEND/FAMILY

INTERPRETATION:
MAKE PURCHASE FROM BIG BAZAAR
LOW PRICE 21
BETTER QUALITY 22
VARIETY OF PRODUCT 16
VARIOUS BRAND 16
SPECIAL DISCOUNT 25
OTHER 0
TOTAL 100

LOW PRICE
BETTER QUALITY
VARIETY OF PRODUCT
VARIOUS BRAND
SPECIAL DISCOUNT
OTHER

INTERPRETATION:
INTERACTION& COMMUNICATION BETWEEN CUSTOMER AT B B

EFFECTIVELY 56
NOT EFFECTIVELY 37
NO INTERACTION 7
TOTAL 100

60

50

40

30

20

10

0
EFFECTIVELY NOT EFFECTIVELY NO INTERACTION

INTERPRETATION:
TYPE OF SERVICES

FAST SERVICES 54
SLOW SERVICES 33
IN SUFFICIENT 13
TOTAL 100

60

50

40

30

20

10

0
FAST SERVICES SLOW SERVICES IN SUFFICIENT

INTERPRETATION:
WAIT FOR A LONG TIME AT BILLING SECTION
YES 55
NO 45
TOTAL 100

60

50

40

30 YES
NO
20

10

0
1 2

INTERPRETATION:
DO YOU PREFER FOOD COURT &GAMING

YES 51
NO 49
TOTAL 100

51.5

51

50.5

50

49.5

49

48.5

48
YES NO

INTERPRETATION:
IS BIG BAZAAR THE PRODUCT & QUANTITY OF PRODUCT AS COMPARE TO OTHER

GOOD 57
SIMILAR 34
NOT GOOD 9
POOR 7
TOTAL 100

60

50

40

30

20

10

0
GOOD SIMILAR NOT GOOD POOR

INTERPRETATION:
DO YOU FEEL SATISFIED AFTER SHOPPING AT BIG BAZAAR
EXTREMELY STAISFIED 25
SATISFIED 46
NEUTRAL 18
NOT SATISFIED 10
EXTREMELY DIS STAISFIED 1
TOTAL 100

50
45
40
35
30
25
20 Series1
15
10
5
0
EXTREMELY SATISFIED NEUTRAL NOT EXTREMELY
STAISFIED SATISFIED DIS
STAISFIED

INTERPRETATION:
LIKELY YOU VISIT BIG BAZAAR
EXTREMELY LIKELY 24
QUIET 52
SOMEWHAT 15
UNLIKELY 9
EXTREMELY UNLIKELY 0
TOTAL 100

60

50

40

30 Series1
Series2
20

10

0
EXTREMELY QUIET SOMEWHAT UNLIKELY EXTREMELY
LIKELY UNLIKELY

INTERPRETATION:

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