AGE STATUS
AGE STATUS
NO OF
RESPONDENT
AGE
<20 10
20-30 75
30-40 10
>40 5
TOTAL 100
AGE
<20
20-30
30-40
>40
TOTAL
INTERPRETATION:
MARITAL STATUS
NO OF
RESPONDENT
SINGLE 24
MARRIED 76
Total 100
SINGLE
MARRIED
INTERPRETATION:
NO OF
EDUCATION RESPONDENT
10TH 5
12TH 15
GRADUATION 70
POST GRADUATE 10
Total 100
10TH
12TH
GRADUATION
POST GRADUATE
INTERPRETATION:
INCOME STATUS
LESS THAN20000 20
20001-40000 10
40001-60000 20
60001-80000 20
80001-100000 30
TOTAL 100
LESS THAN20000
20001-40000
40001-60000
60001-80000
80001-100000
INTERPRETATION:
VISIT BIG BAZAR
ONCE IN A WEEK 14
ONCE IN 15 DAYS 25
ONCE IN A MONTH 13
ONCE IN 2-3 MONTH 17
ONCE IN 6 MONTH 25
ONCE A YEAR 6
TOTAL 100
30
25
20
15
Series1
10
0
ONCE IN A ONCE IN ONCE IN A ONCE IN 2- ONCE IN 6 ONCE A
WEEK 15 DAYS MONTH 3 MONTH MONTH YEAR
INTERPRETATION:
PRODUCT PURCHASE MORE OFTEN IN BIG BAZAR
GROCERIES 34
ELECTRONIC GOODS 41
APPARELS 26
OTHERS 0
TOTAL 100
45
40
35
30
25
20 Series1
15
10
5
0
GROCERIES ELECTRONIC APPARELS OTHERS
GOODS
INTERPRETATION:
SOURCE OF INFORMATION MADE YOU TO BUY PRODUCT FROM B .B
TELEVISION 36
FM/RADIO 23
NEWS PAPER 20
FRIEND/FAMILY 21
TOTAL 100
40
35
30
25
20
Series1
15
10
0
TELEVISION FM/RADIO NEWS PAPER FRIEND/FAMILY
INTERPRETATION:
MAKE PURCHASE FROM BIG BAZAAR
LOW PRICE 21
BETTER QUALITY 22
VARIETY OF PRODUCT 16
VARIOUS BRAND 16
SPECIAL DISCOUNT 25
OTHER 0
TOTAL 100
LOW PRICE
BETTER QUALITY
VARIETY OF PRODUCT
VARIOUS BRAND
SPECIAL DISCOUNT
OTHER
INTERPRETATION:
INTERACTION& COMMUNICATION BETWEEN CUSTOMER AT B B
EFFECTIVELY 56
NOT EFFECTIVELY 37
NO INTERACTION 7
TOTAL 100
60
50
40
30
20
10
0
EFFECTIVELY NOT EFFECTIVELY NO INTERACTION
INTERPRETATION:
TYPE OF SERVICES
FAST SERVICES 54
SLOW SERVICES 33
IN SUFFICIENT 13
TOTAL 100
60
50
40
30
20
10
0
FAST SERVICES SLOW SERVICES IN SUFFICIENT
INTERPRETATION:
WAIT FOR A LONG TIME AT BILLING SECTION
YES 55
NO 45
TOTAL 100
60
50
40
30 YES
NO
20
10
0
1 2
INTERPRETATION:
DO YOU PREFER FOOD COURT &GAMING
YES 51
NO 49
TOTAL 100
51.5
51
50.5
50
49.5
49
48.5
48
YES NO
INTERPRETATION:
IS BIG BAZAAR THE PRODUCT & QUANTITY OF PRODUCT AS COMPARE TO OTHER
GOOD 57
SIMILAR 34
NOT GOOD 9
POOR 7
TOTAL 100
60
50
40
30
20
10
0
GOOD SIMILAR NOT GOOD POOR
INTERPRETATION:
DO YOU FEEL SATISFIED AFTER SHOPPING AT BIG BAZAAR
EXTREMELY STAISFIED 25
SATISFIED 46
NEUTRAL 18
NOT SATISFIED 10
EXTREMELY DIS STAISFIED 1
TOTAL 100
50
45
40
35
30
25
20 Series1
15
10
5
0
EXTREMELY SATISFIED NEUTRAL NOT EXTREMELY
STAISFIED SATISFIED DIS
STAISFIED
INTERPRETATION:
LIKELY YOU VISIT BIG BAZAAR
EXTREMELY LIKELY 24
QUIET 52
SOMEWHAT 15
UNLIKELY 9
EXTREMELY UNLIKELY 0
TOTAL 100
60
50
40
30 Series1
Series2
20
10
0
EXTREMELY QUIET SOMEWHAT UNLIKELY EXTREMELY
LIKELY UNLIKELY
INTERPRETATION: