MODUL PERKULIAHAN

English For Computer 1

Module 6
The standard module which is
used for lectures in
Mercubuana University

Abstract Competency
This module discusses about Email The students are expected to
Features which provides Reading, comprehend Email Features and able
Grammar and exercises, Skills and to utilize English as Engineers language
Case Study. passive and active.

Module Standardization
Background
This module standardization is arranged and presented to :
1. This module is provided to be a reference to discuss about Email Features.
2. This module is provided to be a reference to discuss about reading.

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 3. This module is provided to be a reference to discuss about grammar.
4. This module is provided to be a reference to discuss about exercise.
5. This module is provided to be a reference to discuss about skills.

ENGLISH / SKS : ENGLISH FOR COMPUTER 1 / 3

MEETING :6

MODULE :6

TITLE : EMAIL FEATURES

LECTURER : Drs. MASARI, MM

This unit discusses about Email Features . Reading: Introduction to Email . It is completed
with vocabulary. This unit provides grammer: Making Questions. It also provides
exercises: how to make questions. This unit is ended by writing skills: writing down
Yes or No and W-H questions related to workplace.

References:

https://edu.gcfglobal.org/en/email101/common-email-features/1/

https://www.lifewire.com/glossary-of-email-terms-4061913

https://web2.uvcs.uvic.ca/elc/studyzone/200/grammar/quest.htm

https://www.englishgrammar.org/making-questions/

https://www.englisch-hilfen.de/en/exercises/questions/mistakes2.htm

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English for Computer 1
A. Reading

Introduction

No matter which email service you choose, you'll need to learn how to interact with
an email interface, including the inbox, the Message pane, and the Compose pane.
Depending on the email provider, the interfaces may look and feel different, but they all
function in essentially the same way.

In this lesson, we'll talk about using an email interface to send and receive messages.
We'll also discuss various terms, actions, and features that are commonly used when
working with email.

Understanding the email interface

Below are some examples of different email interfaces from Gmail. Review the images
below to become familiar with various email interfaces.

Keep in mind that these examples will only provide a general overview. You can visit
our Gmail tutorial to learn how to use an email application in detail.

Inbox
The inbox is where you'll view and manage emails you receive. Emails are listed with the
name of the sender, the subject of the message, and the date received.

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 Message pane
When you select an email in the inbox, it will open in the Message pane. From here, you
can read the message and choose how to respond with a variety of commands.

Compose pane
You can click the Compose or New button from your inbox to open the Compose
pane to create your own email message. From here, you'll need to enter the recipient's
email address and a subject. You'll also have the option to upload files (photos,
documents, etc.) as attachments and add formatting to the message.

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 A Compose pane will also appear when you select Reply or Forward. The text from the
original message will be copied into the Compose pane.

Common email terms and actions

All email applications use certain terms and commands you will need to understand
before using email. The examples below use Gmail's Compose pane and Message
pane to introduce basic email terms, but these will still be applicable for Yahoo! and
Outlook.

Click the buttons in the interactive below to learn more about the Compose pane.

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 Click the buttons in the interactive below to learn more about the Message pane.

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B. Vocabulary

Glossary of Email Terms

36 Terms Every Email User Should Know

APOP (Authenticated Post Office Protocol)

APOP, short for Authenticated Post Office Protocol, is an extension of the Post Office Protocol that
allows passwords to be sent in encrypted form. APOP is more secure than normal plain text POP
authentication but also suffers from serious shortcomings.

Attachment
An attachment is a file (such as an image, a word processing document or an mp3 file perhaps) that
is sent along with an email message.

Backscatter
Backscatter is a delivery failure report generated by a junk email that used an innocent third party's
email address as the sender (which address receives the delivery failure message).

Base64

Base64 is a method for encoding arbitrary binary data as ASCII text, to be used, for example, in an
email body.

Bcc (Blind Carbon Copy)

A Bcc, short for "blind carbon copy", is a copy of an email message sent to a recipient whose email
address does not appear (as a recipient) in the message.

Blacklist
A Blacklist collects known sources of spam. Email traffic then can be filtered against a blacklist to
remove spam from these sources.

Cc

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 A Cc, short for "carbon copy", is a copy of an email message sent to a recipient whose email
address appears in the message's Cc header field.

Email Address

An email address is a name for an electronic postbox that can receive (and send) email messages
on a network (such as the internet or a local network not connected to the wider internet).

Email Body

The email body is the main part of an email message that contains the message’s text, images and
other data (such as attached files).

Email Client

An email client is a program (on a computer or mobile device, for example) used to read and send
electronic messages.

Email Header

Email header lines make up the first part of any email message. They contain information used to
control the message and its transmission as well as meta-data such as the Subject, origin and
destination email addresses, the path an email takes, and maybe its priority.

Email Server
An email server is a program running at Internet Service Providers and large sites used to transport
mail. Users normally do not interact with email servers directly: email is submitted with an email
client to an email server, which delivers it to the recipient's email client.

From
The "From:" header field, in an email, contains the message's author. It must list the email address,
and one can add a name as well.

GB

A GB (gigabyte) is made up of 1000 MB (megabytes) or 10⁹ (1 billion) bytes. A byte is a basic unit of
storing information electronically made up of 8 bits; each bit has two states (on or off).

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 IMAP (Internet Messaging Access Protocol)

IMAP, short for Internet Messaging Access Protocol, is an internet standard that describes a protocol
for retrieving mail from an email (IMAP) server. IMAP allows email programs to access not only new
messages but also folders on the server. Actions are synchronized between multiple email programs
connected through IMAP.

IMAP IDLE
IMAP IDLE is an optional expansion of the IMAP email accessing protocol that allows the server to
send new message updates to the client in real time. Instead of having your email program check for
new mail every few minutes, IMAP IDLE allows the server to notify your email program when new
messages have arrived. You can see incoming mail immediately.

LDAP (Lightweight Directory Access Protocol)

LDAP, short for Lightweight Directory Access Protocol, defines a means to find and edit information
in white pages. Using LDAP, email, groupware, contact and other software can access and
manipulate entries on a directory server.

List-Unsubscribe

List-Unsubscribe is an optional email header line that lets mailing list administrators specify means to
unsubscribe from a mailing list or newsletter. Email programs and web-based email services can use
this header to offer an easy method for unsubscribing.

Mailto

Mailto is an HTML tag that allows visitors to a site to click on a link that creates a new message in
their default email program. It is possible to set not only a default email recipient but also default
Subject and message body content.

MIME (Multipurpose Internet Mail Extensions)

MIME, short for Multipurpose Internet Mail Extensions, specify a method to send content other than
ASCII text via email. Arbitrary data is encoded as ASCII text for MIME.

Phishing
Phishing is a fraudulent practice in which private data is captured on websites or through an email
designed to look like a trusted third party. Typically, phishing (from "password fishing") scams involve
an email alerting the user to a problem with their bank or another account.

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 POP (Post Office Protocol)

POP (Post Office Protocol) is an internet standard that defines an email server and a way to retrieve
mail from it. In contrast to IMAP, POP only lets the email client download recent messages, to be
managed in the program and on the device.

PST (Personal Folders File)

PST, short for Personal Folders File, is the format used by Microsoft Outlook to store data locally. A
PST file holds emails, contacts, notes, the to-do list, calendars and other Outlook data.

Public Key Cryptography

Public key cryptography uses a key with two parts. The public key part is used for encryption
exclusively for the recipient, whose private key part is applied for decryption. For public key
cryptography to be safe it is important that only the intended recipient knows the private part of the
key.

RFC (Request For Comments)

Request For Comments (RFC) is the format Internet standards are published in. RFCs relevant for
email are published by the Internet Engineering Task Force (IETF) and include RFC 821 for SMTP,
RFC 822, which specifies the format of Internet email messages, or RFC 1939, which lays down the
PO protocol.

S/MIME
S/MIME is a standard for secure email messages. S/MIME messages offer sender authentication
using digital signatures and can be encrypted to protect privacy.

SMTP (Simple Mail Transfer Protocol)

SMTP, short for Simple Mail Transfer Protocol, is the protocol used for email on the Internet. It
defines a message format and a procedure to route messages through the Internet from source to
destination via email servers.

Spam

Spam is unsolicited email. Not all unsolicited email is spam, however. Most spam is sent in bulk to a
large number of email addresses and advertises some product or—considerably less often—political
viewpoint.

Spammer
A spammer is a person or entity (such as a company) that sends spam emails

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 Spamvertise
Something is spamvertised when it is promoted (or merely appears) in spam. The term is commonly
used with Web sites or email addresses that are part of the body of an unsolicited commercial email.

Subject

The "Subject" of an email message should be a short summary of its contents. Email programs
usually display it in a mailbox display together with the sender.

Threadjacking
Threadjacking (also threadwhacking) is to steer off the original topic in an email thread, especially on
a mailing list. Threadjacking can also apply to other conversations on the internet, of course, say on
message boards, blogs or social networking sites. Whether the threadjacker changes the subject line
to reflect the change in subject or retains the original email subject, to take over a thread can be
regarded as threadjacking in either case.

To
The To: line of an email contains its primary recipient or recipients. All recipients in the To: line is
visible to all other recipients, possibly by default.

Unicode
Unicode is a way to represent characters and symbols on computers and devices with support for
most of the world's writing systems (including African, Arabic, Asian and Western).

Web-based Email

Web-based email provides email accounts that are accessed through a web browser. The interface
is implemented as a website that provides access to the various functions like reading, sending, or
organizing messages.

Worm
A worm is a program or script that replicates itself and moves through a network, typically traveling
by sending new copies of itself via email. Many worms have no negative effect except resource
consumption, but some will perform malicious actions.

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C. Grammar:
EC Home

Making Questions

Introduction

There are many different ways to form questions. We will look at two kinds of questions. One is called
a yes / no question and the other is called a WH- question.

Yes / No Questions
A yes / no question is a question that can be answered with yes or no. Yes / no questions can be
formed using the words is / are or do / does.

The most common type of yes / no question is formed by putting a to be verb (for example, is or are)
at the beginning of a question.

Making a Question with a “To Be” Verb

Example (be-verb: IS)

Statement Question Answers

Yes, he is.
Elliot is reading a book. Is Elliot reading a book?
No, he isn't.

Example (be-verb: ARE)

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 Statement Question Answers

Yes, they are.

They are from Greece. Are they from Greece?
No, they are not.

Another common type of yes / no question is formed by adding do or does at the beginning of a
sentence.

The form of this kind of yes / no question is: Do / Does + subject +verb*

Making a Question with “Do” or “Does”

Statement Question Answers

Do you eat breakfast at 7 Yes, I do.

I eat breakfast at 7 a.m.
a.m.? No, I don't.

Yes, I do.
I listen to music. Do you listen to music?
No, I don't.

Yes, he does.
He doesn't work on the Does he work* on the
No,
computer. computer?
he doesn't.

We don't watch TV every Do we watch TV every Yes, we do.

night. night? No, we don't.

Do you start work at 8 Yes, I do.

I start work at 8 p.m.
p.m.? No, I don't.

Yes, it does.
It takes* an hour to walk Does it take an hour to
No,
home. walk home?
it doesn't.

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 * Note that the -s is never added to the verb when using do / does in a question.

This statement is in the simple past tense. When we change it into a question,
we use did as the first word. Note that did is used with both singular and plural
nouns and pronouns.

 Did you enjoy the movie? (Question) (NOT Did you enjoyed the concert?)
Did + enjoy = enjoyed
 I met James yesterday. (Statement)
 Did you meet James yesterday? (Question)
 She watched a movie last night. (Statement)
 Did she watch a movie last night? (NOT Did she watched a movie last
night?)
 Susie called Jack in the morning. (Statement)
 Did Susie call Jack in the morning? (Question) (NOT Did Susie called Jack
in the morning?)

WH- Questions
Questions can ask for information. You ask for information using WH- question words (who, what,
where, how, whose, why, and when).

WH- questions have a different structure when "who" is the subject.

Information Questions

Question WH- Word Structure Answer

Where is the Where question word The hotel is

hotel? Information + auxiliary on Douglas
about place verb + subject Street.

What is your What question word My name is

name? Information + auxiliary Rachael.
about things verb + subject

Why is the Why question word The road is

road wet? Information + auxiliary wet because it
about the verb + subject was just
reason for

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 Question WH- Word Structure Answer

something raining.

When do you When question word I get up at

get up? Information + auxiliary 7:00 every
about time verb + subject morning.
(+ verb)

How do you How question word I drink my

drink your Information + auxiliary coffee with
coffee? about the verb + subject milk and
manner or (+ verb) sugar.
way in which
something is
done

Who lives in Who (subject) question word My mother

that house? Information + verb lives in that
about people house.

Whose pen is Whose question word That is

this? Information + subject + Camilla's pen.
about verb
possession
(who the
owner is)

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D. Exercise

All questions are wrong. Write the correct questions!

1. When begins the race? →

____________________________________________________?
2. Sell you fish? →
__________________________________________________________
____?
3. Who does the trumpet play? →
______________________________________________?
4. Where flew the plane? →
____________________________________________________?
5. Do you have got a brother? →
________________________________________________?
6. Plays Mike volleyball? →
______________________________________________________?
7. Can the man the car drive? →
_________________________________________________?
8. Why wrote you this letter? →
_________________________________________________?
9. Do you can remember her name? →
___________________________________________?
10. Think you not that it's time to go? →
___________________________________________?

Put in What, Where, Why, When, How into the gaps and form meaningful questions.

1. is the weather like today?

2. don't you like apple juice?

3. about a walk through the forest?

4. do you play volleyball?

5. is my red sweat shirt, Mum?

6. do Anne and Betty get to school every day?

7. does your father go to work?

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 8. is the dog's bone?

9. are we going for a holiday by the sea again?

10. do you like your coffee?

E. Writing Skills
Write down 15 questions (5 for yes or no and 10 for W-H) related to your
workplace!
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
__________________________________________

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