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Homemade Food Delivery Startup Plan

The document provides an overview of a food delivery startup called GHAR KA KHANA. Some key points: 1. The startup aims to provide homemade food delivered to customers' doorsteps within 30 minutes, focusing on quality, healthy meals made by homemakers. 2. An initial survey of 292 people found strong demand for affordable, subscription-based homemade food delivery. 3. The startup plans to focus initially on student hostels in Pune, then expand to other cities, and establish community kitchens for homemaker partners over 5 years. 4. Sections discuss the technology platform, operations, marketing strategy, and growth plans to scale the business nationally.
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0% found this document useful (0 votes)
177 views63 pages

Homemade Food Delivery Startup Plan

The document provides an overview of a food delivery startup called GHAR KA KHANA. Some key points: 1. The startup aims to provide homemade food delivered to customers' doorsteps within 30 minutes, focusing on quality, healthy meals made by homemakers. 2. An initial survey of 292 people found strong demand for affordable, subscription-based homemade food delivery. 3. The startup plans to focus initially on student hostels in Pune, then expand to other cities, and establish community kitchens for homemaker partners over 5 years. 4. Sections discuss the technology platform, operations, marketing strategy, and growth plans to scale the business nationally.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Homemade Food

at Your Fingertips
A Rapchick Venture
Bringing Back
Love to Tiffins

A Rapchick Venture
Current Market Conditions

● At $1 billion, food-tech is among the country’s fastest-growing startup


sectors, expected to reach $2.5 billion in turnover by 2021.
● 38% YoY revenue growth from 2016 to 2019
● 150% growth in monthly orders
● Upto 21 million orders handled per month
● 87% orders come from Top 7 Tier One cities - Bengaluru, Delhi,
Mumbai, Pune, Kolkata, Chennai, and Hyderabad

A Rapchick Venture
Current Market Opportunity

● Market already has players which provide food delivery from restaurants
to customers
● Large consumer base which relies on food mess and canteens
● Many homemakers who are looking for ways to earn an income while
staying at home
● Opportunity for a service which bridges these two potential producers
and consumers

A Rapchick Venture
The X Factor

● Restaurants - main source of orders


● Lack of authentic, healthy and “regular” food
● No emotions - producer consumer relationship
● We provide healthy homemade food made primarily by homemakers!
● USP - homemade, healthy, made with love

A Rapchick Venture
Survey

● We conducted a survey to better understand the demographics


● Sample size (N) = 292

A Rapchick Venture
Survey Results

A Rapchick Venture
Survey Results

A Rapchick Venture
Survey Results

A Rapchick Venture
Survey Results

A Rapchick Venture
Survey Results

A Rapchick Venture
Marketing & Sales Strategy

Gaurav Sherwani
CMO

A Rapchick Venture
Never miss “Maa ke haath ka khaana again!”

GHAR KA KHANA was inspired by the thought of providing quality


home-made food from the neighbourhood and empowering home-makers.

We deliver food within 30 minutes. We wanna make sure that food is served
at the right temperature while you eat, packed with nostalgia.

A Rapchick Venture
Why choose us?

● Quality & Quantity


● Revolutionizing home made food
● Empowering home-makers - (Social Cause)
● Affordable pricing - 55 Rs. (All inclusive)
● Balanced diet - Expert Opinion
● Single Window for Dabba Service

A Rapchick Venture
Target Customers

● 20 - 30 Years old
● College Students
● Flocking population to metro cities
● Working Professionals
● Crowd living away from hometown

A Rapchick Venture
Revenue Model

● On Demand
○ Order as required
● Subscription Based
○ Weekly Subscription - 80% of respondents of our survey gave positive
preference to this scheme
○ Monthly Subscription - 80% of respondents of our survey gave positive
preference to this scheme
○ Guarantees a stream of income

A Rapchick Venture
How do we reach out?

Digital Marketing

● Google Adwords
● Youtube
● Facebook
● Instagram

Coupons & Promo-codes

● BOGO, Cashbacks
A Rapchick Venture
How do we reach out?

Influencers

● Food vloggers and bloggers


● Prosumers

Email Marketing (Retain customers)

Social Media Campaigns

#GharKaKhana #MaharajaBhog #MissingHome #IftarParty

A Rapchick Venture
Scaling up Marketing - Advertisements

Infomercials

● TV ads across various channels (Entertainment, Sports, etc.)


● Newspaper & Magazine Ads

Events

● Hosting Events
● Sponsoring Events
● ow do we reach o
A Rapchick Venture
Hurdles to overcome

Competitors

● Swiggy, Uber Eats, Zomato, Food Panda?


● AlmaMeal, Lunchbox, Foodiesz, Watscooking, Tinmen, Mousebelly,
Ootabox, Box8

A Rapchick Venture
Edge Over Others

Advantages

● Pricing
● Delivered to your doorstep
● One of the fastest Delivery time
● Dietitian Expertise
● Hygienic

A Rapchick Venture
Sales Forecast

A Rapchick Venture
Operations,
Planning and Strategy
Venkatesh Yelnoorkar
COO

A Rapchick Venture
Location

● GHAR KA KHANA is a Rapchik Venture based in Pune.


● Headquarter : Incubators in Pune (BHAU, TBL Space, ), Pune
● Operating Cities:
○ Pune
○ Mumbai
○ Nagpur

A Rapchick Venture
Operational Plans for year 1

● Target Audience for year 1: HOSTEL RESIDENTS


● Registration
○ Cooks: Verification based on sampling
○ Consumers

● Delivery
○ 30 km from the City Center
○ Delivery will be outsourced

● Price Range: Rs 55 onwards.


● Types of services:
○ On demand
○ subscription

A Rapchick Venture
Plans for year 1 - 3

● Target Audience:
○ student
○ working class

● Expansion
○ Bengaluru
○ Hyderabad
○ Madras

● Increasing the number of Partner side engagements and Delivery


vendors.
● Introducing GKK Premium:
○ Dine Ins
○ Fixed Contracts (Tiffin and monthly subscription)
A Rapchick Venture
Plans for year 3 - 5

● Expansion
○ Delhi
○ Kolkata
○ Ahmedabad
○ Indore
○ Bhopal
● Form Aggregators to Producer: Project Open Kitchens
○ Introducing community style kitchens
○ Option to work fulltime or parttime

A Rapchick Venture
Logistics

Atharva Jadhav

A Rapchick Venture
● Partners
○ Sampling
■ New producer completes registration through app/website.
■ Food quality tested by quality assurance.
○ Cook provided with 50 disposable dabbas.
● Consumers
○ New user registered through app/website
○ Selects their city and area, to view available dishes listed by home chefs.
○ Option to pre-order dishes of choice or producer
○ Can place a request in-case they don’t find what they are looking for

A Rapchick Venture
5 Years Plan
● Delivery
○ 1-3 years, delivery outsourced to delivery agencies
○ Purchasing electric vehicles for delivery.
● Dabba
○ 55 Rs per dabba with 10% profit margin.
○ Disposable Dabbas.
● Dine Ins and Subscription
○ Pay through app and enjoy meal at cook’s place
○ Up to 40% savings with dine ins
● Open Kitchens for partners
● Command Center
○ One command center in every city for carrying out all operations.

A Rapchick Venture
Technology

Niramay Vaidya
CTO

A Rapchick Venture
WebApp

● A 12-factor stateless app using a REST API linked with an SQL


database
● Cloud Solutions
● Implementation - 3 ways to do it
○ Azure WebApp and Azure SQL
○ Azure functions and Azure SQL
○ K8S - AKS (Azure Kubernetes Service) and Azure SQL (or some different
database application)

A Rapchick Venture
WebApp

● Azure WebApp and Azure SQL


○ Auto-scaling
○ Auto-updating the Docker image from the Docker registry with no down
time for the WebApp

A Rapchick Venture
WebApp

● Azure Functions and Azure SQL


○ addUser(), addSupplier(), addOrder(), etc.
○ Low costing as it depends on runtime calls to particular methods

A Rapchick Venture
WebApp

● K8S - AKS and Azure SQL or any other database application


○ Deployment in pods - containerization
○ Setup VMs for linking with you own database application

A Rapchick Venture
App Prototype

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App Prototype

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App Prototype

A Rapchick Venture
Research and
Business Development
Shreyas Kulkarni

A Rapchick Venture
Focus Areas :

1. Operations

2. Partners

3. Delivery

KPMG report - “An appetite for change”

A Rapchick Venture
Operations

● Implementing a GIS which would ease research and help develop new
strategies.
● Implementing MIS to analyse consumer behaviour.
● Based on consumer behavior analysis we can internally classify them
and push specific offers and features to regular and frequent customers.
● Container deliveries to Partners can be streamlined based on a 3-5
study of their performance on our platform.

A Rapchick Venture
Partners

● Vegan/Keto and other diet specific planning and introducing new


products.
● Based on the consumer response to the partner, suggesting and
developing with them better cooking techniques which would reduce
their effort and time requirement.
● Developing “Combos” or pairing food items which consumers demand
and would opt for.
● Location based menu improvement.

A Rapchick Venture
Delivery

● Improvement in packaging to ensure no quality loss and food delivered


in best condition.
● IOT based sensors installed in the delivery vehicles would enable better
supply chain informatics.
● Pay-Cuts and other deterrents to guarantee a better behavior and
compliance to company policies. Ex. Dominos
● Finding faster and better delivery options like electric vehicles,
autonomous robots, drone based delivery, etc.

A Rapchick Venture
Human Resources

Ayeshabi Tigdikar

A Rapchick Venture
Human Resources Policies

● Application for Job Opportunities


● Attendance for hourly employees
● Benefits
● Breaks
● Candidate Job Offer Acceptance / Rejection
● Confidentiality Agreement

A Rapchick Venture
Human Resources Policy

● Attrition Policy
● Ethics Code
● Fair labour Standards Act
● Harassment Policy
● Hiring Forms
● Insurance

A Rapchick Venture
Human Resources Policies

● Job Description
● Open door Policy
● Paid / Unpaid Leaves
● Payroll File Contents
● Retirement
● Performance
○ Candidate Evaluation
○ Development Plan
○ Improvement Plan
○ Appraisal

A Rapchick Venture
Legal

Aditi Hulke
CLO

A Rapchick Venture
Legal

Licenses :

● Shop and Establishment Act


● Environmental Clearance
● Food License (FSSAI)
● Signage License
● Health/Trade License
● VAT Registration, Service Tax Registration, etc

A Rapchick Venture
Legal

Suppliers:

● MOUs
Stating that Company is not responsible for damages

● FSSAI registration
Of all the suppliers and licenses if his/her business grows

● Termination of Contract
In case they fail surprise inspections

A Rapchick Venture
Legal

Delivery Workers:

● Risk of accidents
● Employment contracts
● Petrol and bike expenses
● Termination of Contract

A Rapchick Venture
Legal

Customers/Users:

● Sole responsibility of the participating supplier to honor your order


● Company is only a conduit between you and the supplier
● Company shall not be liable for any acts or omissions on part of the supplier
including deficiency in service, quality of food, time taken to prepare the order,
etc.
● Delivery periods/Pickup time quoted at the time of ordering are approximate only,
and may vary.

A Rapchick Venture
Quality Assurance

Aishwarya Murumbekar
QAO

A Rapchick Venture
Quality Assurance

Food Quality :

● Sample verification before registration & FSSAI


● Packaging Quality
● Regular ratings of suppliers based on people’s reviews
● Surprise inspections

A Rapchick Venture
Quality Assurance

Delivery :
● Real-time tracking of food
● Background check of delivery workers
● Delivery time

A Rapchick Venture
Public Relations

Parikshit Dhok
PRO

A Rapchick Venture
Public Relations

● Dealing with enquiries from the public, the press, and related
organisations.
● Organising and attending promotional events such as press
conferences, open days, exhibitions, tours and visits.
● Call centre responsibility.

A Rapchick Venture
Public Relations

● Handling chats, survey conducting, chatbot, photo clicking to rate the


service.
● Commissioning or undertaking relevant market research.

A Rapchick Venture
Accounts & Finances

Damini Sheth & Aditi Deshpande

A Rapchick Venture
Funding - Common Investors

Pre Seed: Friends and family, early-stage angels


(Subroto Bagchi), Incubators (BHAU)

Seed: Angels, startup accelerators(TBL Space)

Series A: VCs (Accel Partners), “super” angels

Series B: VCs (Sequoia Capital), late-stage VCs


Series C+: Late-stage VCs, banks

A Rapchick Venture
Our Team

We have chosen the following stakes mutually for our team members:

1. Investors Equity Stake - 15 8. CFO - Aditi Deshpande 6.95


2. CEO - Devashish Gaikwad 7.65 9. CTO - Niramay Vaidya 6.85
3. HR - Ayeshabi Tigdikar 7.55 10. Legal - Aditi Hulke 6.75
4. R&D - Shreyas Kulkarni 7.45 11. QA - Aishwarya Murumbekar 6.55
5. CMO - Gaurav Sherwani 7.35 12. PR - Parikshit Dhok 6.45
6. Logistics - Atharva Jadhav 7.25
7. EA - Damini Sheth 7.15
8. COO - Venkatesh Yelnoorkar 7.05
A Rapchick Venture
A Rapchick Venture
A Rapchick Venture

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