EPIC

Communication Error
Codes

VM-0001-09
 Copyright Data Interchange Plc

Peterborough, England, 2012.

All rights reserved. No part of this document may be disclosed to

third parties or reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical,
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permission of Data Interchange Plc.
About this book:
This book describes system messages that are issued to the EPIC User & Administrator and
system messages that are recorded in the EPIC log files.

Who this book is for:

This book is intended for people who need to understand and make use of system
messages issued by EPIC.

What you need to use this book:

You should be familiar with using EPIC and you should be familiar with the business
processes within your organization and with basic computer operation.

Related Publications:
Administrator’s Guide VM-0001-04

User’s Guide VM-0001-05

Table of Contents
1 Communication Error Codes .................................................................. 1
1.1 OFTP Cause and Diagnostic Codes ................................................................... 1
1.1.1 ESID Error Codes .......................................................................................... 1
1.1.2 SFNA/EFNA Error Codes ............................................................................... 3
1.1.3 ISDN Clearing Cause Codes .......................................................................... 5
1.2 CAPI Errors ........................................................................................................ 7
1.3 X.25 Clearing Cause Codes.............................................................................. 11
1.4 X.25 Diagnostic Codes ..................................................................................... 13

Communication Error Codes iii

1 Communication Error Codes
1.1 OFTP Cause and Diagnostic Codes
1.1.1 ESID Error Codes

The ESID (End session ID) error codes are set by the OFTP protocol at session
termination.

Code Problem Description

(Decimal)

00 Normal No problem has occurred.

Session
Termination

01 Command not An exchange buffer was received, containing

recognised an invalid OFTP command. The OFTP monitor
at the remote does not conform correctly to the
OFTP standard. Get your trading partner to
correct the problem at their end.

02 Protocol An OFTP command has been received that is

violation invalid at this point in the protocol flow. e.g. an
SSID was received inside a file transmission.
Get your trading partner to correct the problem
at their end.

03 User code not A Start Session (SSID) command contains an

known to unknown or invalid Identification Code. Make
system sure you and your partner have the EDI codes
of the sender and recipient set up correctly.

04 Invalid A Start Session (SSID) command contains an

password invalid password. Make sure you and your
partner have the Send and Receive passwords
set up correctly.

05 Local site There is an emergency shutdown in process

emergency and sessions are being terminated.
close down

06 Command An OFTP command contained invalid data, e.g.

contained a field that should contain a 'Y' or 'N' contained
invalid data something else; or a numeric field contained
alphabetic characters.

07 Exchange An exchange buffer has been received that has

Buffer size an invalid size. If the exchange buffer contains

Communication Error Codes 1

 Code Problem Description
(Decimal)
error an OFTP data command, then the exchange
buffer size exceeds that negotiated at session
start-up. If the exchange buffer contains an
OFTP command then the size of the exchange
buffer is inconsistent with the size of the OFTP
command.

08 Resources not While processing an OFTP command,

available resources needed within the computer system
could not be made available. e.g. memory
allocation for the processing of a received
OFTP exchange buffer could not be allocated.
This type of problem is machine dependent and
can normally be overcome by retrying the
communications.

09 Time-out An OFTP command has not been

acknowledged for a significant period of time.
Normally this is caused by computer overload
at the remote end or an invalid configuration,
either locally or remotely.

10 Mode or This situation can occur when both OFTPs

capabilities specify 'incoming only' or both specify 'outgoing
only' for the direction of file transfer. Clearly it is
not practical to continue in such an event.

11 Invalid The Authentication Response (AURP) to an

challenge Authentication Challenge (AUCH) command
was not correctly signed. This is probably
because the wrong certificate has been used.

12 Secure In the Start Session (SSID) command, the

authentication caller has requested authentication but the
required trading partner does not support it. Agree
between yourselves whether authentication is
to be used.

99 Unspecified An error or event occurred for which no specific

abort code code is defined.

2 Communication Error Codes

1.1.2 SFNA/EFNA Error Codes

These codes are set during communications by the OFTP protocol at the start of
a file (SFNA = Start File Negative Acknowledgement) and end of a file (EFNA =
End File Negative Acknowledgement).

Code Problem Description

(Decimal)

00 File No problem has occurred.

successfully
processed

01 Invalid The virtual filename does not contain valid

filename ODETTE characters. Ensure that only upper
case alphabetic characters, numbers 0 to 9 and
characters & ()-./ are used.

02 Invalid The destination EDI code (file or message

destination node) is not profiled in the Comms Manager
section of the Administrator.

03 Invalid origin The origin EDI code (file or message node) is

not profiled in the Comms Manager section of
the Administrator.

04 Storage record The storage format for the virtual file cannot be
format not supported by the destination. This would occur
supported if, for example, a Variable length record was
sent to a machine that could only handle Fixed
length records.

05 Maximum The maximum record length that the

record length destination machine can handle has been
not supported exceeded.

06 File size is too The file is too large for either the OFTP or the
large remote site to handle.

10 Invalid record The 'Number of records' field, stored on the

count EFID, does not match the number counted
during the transmission.

11 Invalid byte The 'Number of bytes' field, stored on the EFID,

count does not match the number counted during the
transmission.

12 Access The remote site has had a problem storing the

method failure virtual file. This is often caused by the receiver
running out of disk space.

Communication Error Codes 3

 Code Problem Description
(Decimal)

13 Duplicate file The Virtual filename, Date, and Time should be

identity unique. This message states that a second
virtual file has been transmitted with exactly the
same name, date and time as an existing file.

14 File direction A sender only cannot receive a file and vice

refused versa.

15 SFNA : Cipher If present in a SFNA, the algorithm used to

suite not sign/encrypt the file is not supported. Agree
supported with your trading partner which cipher suite you
will use.
EFNA : Invalid
signature If present in an EFNA, the signature failed
verification. The file has become corrupted.

16 SFNA : If present in a SFNA, the receiver does not

Encrypted file want files to be encrypted.
not allowed
If present in an EFNA, the file could not be
EFNA : decrypted. It has become corrupted.
Decryption
failed

17 SFNA : If present in a SFNA, the receiver requires files

Unencrypted to be encrypted.
file not allowed
If present in an EFNA, the file could not be
EFNA : decompressed. It has become corrupted.
Decompressio
n failed

18 Compression The receiver does not support advanced OFTP

not allowed compression.

99 Unspecified There has been an error that does not fit into
reason code any of the above categories.

4 Communication Error Codes

1.1.3 ISDN Clearing Cause Codes

These codes appear as a result of an ISDN call clearing.

Code Code Description

(Hex) (Dec)

00 00 No cause available.

01 01 Unassigned (unallocated) number.

02 02 No route to specified transit network.

03 03 No route to destination.

06 06 Channel unacceptable.

07 07 Call awarded and being delivered in an established

channel.

10 16 Normal call clearing.

11 17 User busy.

12 18 No user responding.

13 19 User alerting, no answer.

15 21 Call rejected.

16 22 Number changed.

1A 26 Non-selected user clearing.

1B 27 Destination out of order.

1C 28 Invalid number format.

1D 29 Facility rejected.

1E 30 Response to status enquiry.

1F 31 Normal, unspecified.

22 34 No circuit/channel available.

26 38 Network out of order.

29 41 Temporary failure.

2A 42 Switching equipment failure.

2B 43 Access information discarded.

Communication Error Codes 5

 Code Code Description
(Hex) (Dec)

2C 44 Requested channel not available.

2F 47 Resource unavailable.

31 49 Quality of service unavailable.

32 50 Requested facility not subscribed.

39 57 Bearer capability not authorised.

3A 58 Bearer capability not available.

3F 63 Service or option not available.

41 65 Bearer capability not implemented.

42 66 Channel type not implemented.

45 69 Channel type not implemented.

46 70 Only restricted digital info capability available.

4F 79 Service or option not implemented.

51 81 Invalid call reference value.

52 82 Identified channel does not exist.

53 83 A suspended call exists, but not this id.

54 84 Call identity in use.

55 85 No call suspended.

56 86 Call with this id has been cleared.

57 87 Incompatible destination.

5B 91 Invalid transit network selection.

5F 95 Invalid message specified.

60 96 Mandatory information element missing.

61 97 Message type non-existent.

62 98 Message not compatible with call state.

63 99 Info element non existent.

6 Communication Error Codes

 Code Code Description
(Hex) (Dec)

64 100 Invalid info element contents.

65 101 Message not compatible with call state.

66 102 Recovery on time expiry.

6F 111 Protocol error, unspecified.

7F 127 Interworking, unspecified.

1.2 CAPI Errors

These codes indicate problems in CAPI communications.

Code Description

0x0001 NCPI not supported by current protocol, NCPI ignored

0x0002 Flags not supported by current protocol, flags ignored

0x0003 Alert already sent by another application

0x1001 Too many applications

0x1002 Logical block size too small, must be at least 128 bytes

0x1003 Buffer exceeds 64 Kbytes

0x1004 Message buffer size too small, must be at least 1024 bytes

0x1005 Max. number of logical connections not supported

0x1006 Reserved

0x1007 The message could not be accepted because of an internal busy

condition

0x1008 OS Resource error (e.g. no memory)

0x1009 COMMON-ISDN-API not installed

0x100a Controller does not support external equipment

0x100b Controller does only support external equipment

0x1101 Illegal application number

0x1102 Illegal command or subcommand or message length less than 12

Communication Error Codes 7

 Code Description
octets

0x1103 The message could not be accepted because of a queue full condition

0x1104 Queue is empty

0x1105 Queue overflow, a message was lost

0x1106 Unknown notification parameter

0x1107 The message could not be accepted because of an internal busy

condition

0x1108 OS resource error (e.g. no memory)

0x1109 COMMON-ISDN-API not installed

0x110a Controller does not support external equipment

0x110b Controller does only support external equipment

0x2001 Message not supported in current state

0x2002 Illegal Controller/PLCI/NCCI

0x2003 Out of PLCI

0x2004 Out of NCCI

0x2005 Out of LISTEN

0x2006 Out of FAX resources (protocol T.30)

0x2007 Illegal Message parameter coding

0x3001 B1 protocol not supported

0x3002 B2 protocol not supported

0x3003 B3 protocol not supported

0x3004 B1 protocol parameter not supported

0x3005 B2 protocol parameter not supported

0x3006 B3 protocol parameter not supported

0x3007 B protocol combination not supported

0x3008 NCPI not supported

0x3009 CIP Value unknown

8 Communication Error Codes

Code Description

0x300a Flags not supported (reserved bits)

0x300b Facility not supported

0x300c Data length not supported by current protocol

0x300d Reset procedure not supported by current protocol

0x3301 Protocol error layer 1 (broken line or B-channel removed by signalling

protocol)

0x3302 Protocol error layer 2

0x3303 Protocol error layer 3

0x3304 Another application got that call

0x3311 Connecting not successful (remote station is no FAX G3 machine)

0x3312 Connecting not successful (training error)

0x3313 Disconnected before transfer (remote station does not support transfer
mode, e.g. resolution)

0x3314 Disconnected during transfer (remote abort)

0x3315 Disconnected during transfer (remote procedure error, e.g.

unsuccessful repetition of T.30 commands)

0x3316 Disconnected during transfer (local tx data underrun)

0x3317 Disconnected during transfer (local rx data overflow)

0x3318 Disconnected during transfer (local abort)

0x3319 Illegal parameter coding (e.g. SFF coding error)

0x3481 Unallocated (unassigned) number

0x3482 No route to specified transit network

0x3483 No route to destination

0x3486 Channel unacceptable

0x3487 Call awarded and being delivered in an established channel

0x3490 Normal call clearing

0x3491 User busy

Communication Error Codes 9

 Code Description

0x3492 No user responding

0x3493 No answer from user (user alerted)

0x3495 Call rejected

0x3496 Number changed

0x349a Non-selected user clearing

0x349b Destination out of order

0x349c Invalid number format

0x349d Facility rejected

0x349e Response to STATUS ENQUIRY

0x349f Normal, unspecified

0x34a2 No circuit / channel available

0x34a6 Network out of order

0x34a9 Temporary failure

0x34aa Switching equipment congestion

0x34ab Access information discarded

0x34ac Requested circuit / channel not available

0x34af Resources unavailable, unspecified

0x34b1 Quality of service unavailable

0x34b2 Requested facility not subscribed

0x34b9 Bearer capability not authorized

0x34ba Bearer capability not presently available

0x34bf Service or option not available, unspecified

0x34c1 Bearer capability not implemented

0x34c2 Channel type not implemented

0x34c5 Requested facility not implemented

0x34c6 Only restricted digital information bearer capability is available

10 Communication Error Codes

 Code Description

0x34cf Service or option not implemented, unspecified

0x34d1 Invalid call reference value

0x34d2 Identified channel does not exist

0x34d3 A suspended call exists, but this call identity does not

0x34d4 Call identity in use

0x34d5 No call suspended

0x34d6 Call having the requested call identity has been cleared

0x34d8 Incompatible destination

0x34db Invalid transit network selection

0x34df Invalid message, unspecified

0x34e0 Mandatory information element is missing

0x34e1 Message type non-existent or not implemented

0x34e2 Message not compatible with call state or message type non-existent or
not implemented

0x34e3 Information element non-existent or not implemented

0x34e4 Invalid information element contents

0x34e5 Message not compatible with call state

0x34e6 Recovery on timer expiry

0x34ef Protocol error, unspecified

0x34ff Interworking, unspecified

1.3 X.25 Clearing Cause Codes

These codes appear in the X.25 Clear packet.

Code Code Problem Description

(Hex) (Dec)

00 00 DTE Clearing The remote cleared the session. If the

associated diagnostic code is non zero,
then the remote is abnormally terminating

Communication Error Codes 11

 Code Code Problem Description
(Hex) (Dec)
the session.

01 01 Number busy All incoming logical channels at the remote

are busy. The call should be tried again
later.

03 03 Invalid call Invalid call.

05 05 Number unknown An NUA has been specified that does not

exist.

09 09 Out of order The equipment at the remote end is not

active. Either their computer is powered off
or their X.25 link level 2 protocol has not
been activated.

0B 11 Access barred The remote is part of a Closed User Group

to which you do not belong.

0D 13 Not obtainable Not obtainable.

11 17 Remote A problem exists between the remote DTE

procedure error and the network. This is a remote problem
and is normally as a result of an invalid
remote configuration.

13 19 Local procedure A problem exists between the local DTE

error and the network. This is a local problem
and is normally as a result of an invalid
local configuration.

15 21 RPOA out of Recognised Public Operating Agency.

order

19 25 Reverse charging Reverse charging not subscribed.

not subscribed

21 33 DTE incompatible DTE incompatible call.

call

29 41 Fast select not Fast select not subscribed.

subscribed

39 57 Ship absent Ship not in port (offshore).

12 Communication Error Codes

1.4 X.25 Diagnostic Codes
These codes appear in the X.25 Clear packet as the X.25 clearing diagnostic.

Code Code Description

(Hex) (Dec)

00 00 No additional information.

01 01 Invalid P(S).

02 02 Invalid P(R).

10 16 Packet type invalid.

11 17 Packet type invalid for state R1.

12 18 Packet type invalid for state R2.
13 19 Packet type invalid for state R3.
14 20 Packet type invalid for state P1.
15 21 Packet type invalid for state P2.
16 22 Packet type invalid for state P3.
17 23 Packet type invalid for state P4.
18 24 Packet type invalid for state P5.
19 25 Packet type invalid for state P6.
1A 26 Packet type invalid for state P7.
1B 27 Packet type invalid for state D1.
1C 28 Packet type invalid for state D2.
1D 29 Packet type invalid for state D3.

20 32 Packet not allowed.

21 33 Unidentifiable packet.
22 34 Incoming call received on one-way channel.
23 35 Clear or Call packet received on a PVC.
24 36 Packet on unassigned logical channel.
25 37 Reject not subscribed to.
26 38 Packet received - too short.
27 39 Packet received - too long.
28 40 Invalid GFI.
29 41 Restart packet on LCN zero.
2A 42 Illegal fast select packet.
2B 43 Unauthorised Interrupt CONF packet
2C 44 received.
Unauthorised Interrupt packet received.

30 48 Timer expired : on Clear request.

31 49 Timer Expired; Incoming Call.

32 50 Timer Expired; Clear Indication.

Communication Error Codes 13

 Code Code Description
(Hex) (Dec)
33 51 Timer Expired; Reset Indication.
34 52 Timer Expired; Restart Indication.

40 64 Unspecified Call Set-Up Problem.

41 65 Facility code not allowed.

42 66 Invalid facility parameter.
43 67 Invalid Called Address.
44 68 Invalid Calling Address.

70 112 Inter network problem.

80 128 Reserved for network.

90 144 DTE/DCE congestion.

91 145 Received fast select CLEAR request.

92 146 Line restarting fast select CLEAR request.
93 147 Invalid RESTART conf in state R3.
94 148 Loop trunk lines detected.
95 149 Invalid length trunk restart.
96 150 Call quota distribution clear.
97 151 Reconnect multiple race.
98 152 Reconnect time-out.
9F 159 Network table overflow.

A0 160 Non-zero RESET cause from DTE.

A1 161 Data packet too long.
A2 162 INTERRUPT packet too long.
A2 162 DTE not operational.
A3 163 INT. packet too short, no user data.
A4 164 INT. confirmation packet too long.
A5 165 RR packet too long.
A5 165 RNR packet too long.
A7 167 RESET packet too long.
A8 168 RESET confirmation packet too long.
A9 169 Invalid Q bit in data packet.
AA 170 Packet window range exceeded.
AB 171 Invalid P(S).
AC 172 Invalid P(R)
AF 175 RESET packet to short, no cause.

B0 176 REJECT packet too long.

B2 178 Unsuccessful reconnection resync.

B3 179 Non-reconnect call in state C1.
B4 180 Second ID packet from DTE.

14 Communication Error Codes

Code Code Description
(Hex) (Dec)
B5 181 Bad data transfer state in reconnect.
B6 182 Packet format invalid.
B7 183 FACILITY byte count too large.
B8 184 Invalid packet detected.
B9 185 FACILITY/UTILITY field byte count > 63.
BA 186 Outgoing calls barred.
BB 187 Incoming calls barred.
BC 188 Clearing of PVC.
BD 189 Called address too long.
BE 190 Called address too short.
BF 191 Calling address too short.

C3 192 User data field too long.

C4 193 No buffer available.
C6 194 FACILITY negotiation invalid.
C7 195 Mandatory utility not input.
C8 196 Buffer not available for TNIC.
C9 197 Overflow of TNIC in buffer.
CA 198 DTE line congested.
CB 199 Table error in packet procedures.
CC 200 Insert table overflow.
CD 201 Delete table overflow.

D3 211 Invalid event in state D1.

D4 212 Call collision on trunk line.
D5 213 No buffer available in end control block.
D6 214 Call collision on DTE line.
D7 215 DTE restart.
D8 216 Call request to trunk line time-out.
D9 217 Reconnect set-up timed out.
DA 218 Invalid output side state.
DB 219 Error detected in blind packet Q proc.
DC 220 RESET ind. re transmission count expired.
DD 221 Invalid output side state.
DE 222 Blind buffer queue overflow in state D4.
DF 223 Blind buffer queue overflow in state C1.

E0 224 Blind buffer queue overflow in state C2.

E1 225 CLEAR packet byte count invalid.
E2 226 Non-zero CLEAR cause.
E4 228 Call collision.
E5 229 Invalid TP load request call packet.
E7 231 Routing loop detected.
E8 232 PVC call request failure.
E9 233 Reconnect call request failed.

Communication Error Codes 15

 Code Code Description
(Hex) (Dec)
BE 235 No buffer available.
EC 236 Call redirection CLEAR.
ED 237 No path to route call.
EE 238 Call routed to DTE line.
EF 239 Call cannot be re-routed.

F0 240 Address not in routing tables.

F1 241 Routing table change during call routing.

F2 242 No LC available on fake trunk.
F3 243 Remote DTE down on a PVC.
F4 244 Invalid control block event detected.
F5 245 Invalid packet received : state D4.
F6 246 Invalid packet received : state D5.
F7 247 Invalid packet received : state P8.
F8 248 Internal processing failure.
F9 249 Invalid RESTART indication received.
FA 250 Line status change in state R5.
FB 251 Invalid packet received : state R5.
FC 252 Invalid packet received : state R4.
FD 253 Line status change in state R3.
FE 254 Line status change in state R2.
FF 255 Line status change in state R1.

16 Communication Error Codes