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E-commerce Strategy for Jewelers

The document discusses Wilfred C. Webster's consideration of creating an e-commerce website for his jewelry business, Webster's Jewellers. Willy faces several concerns about starting online sales, including potential impacts to his store's operations and daily sales. He recognizes opportunities presented by e-commerce, including increased advertising reach and the ability to showcase his antique jewelry collection online. The memo outlines Willy's dilemmas in deciding how to structure the website and marketing strategy to maximize benefits while mitigating risks.

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Karan Singh
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100% found this document useful (1 vote)
569 views8 pages

E-commerce Strategy for Jewelers

The document discusses Wilfred C. Webster's consideration of creating an e-commerce website for his jewelry business, Webster's Jewellers. Willy faces several concerns about starting online sales, including potential impacts to his store's operations and daily sales. He recognizes opportunities presented by e-commerce, including increased advertising reach and the ability to showcase his antique jewelry collection online. The memo outlines Willy's dilemmas in deciding how to structure the website and marketing strategy to maximize benefits while mitigating risks.

Uploaded by

Karan Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Memo

Date:

From:

Subject: To examine Alternative E-commerce choices and planning reasonable material administration

approach to guarantee greatest benefit to the association.

Executive Summary

WEBSTER'S JEWELLERS

Negativity in mind

Actually in2016 in the month of JUNE ,Wilfred C. Webster (willy ) who was confused about the

idea of to create a website for his jeweler s business he had a kind of phobia in his mind that

fortunately if he create the website for his business where he can easily and online merchandise

with his customers some times he think that it will effect his hours of operations on the other

hand he afraid of to loss the daily sale of his store and he did not want to disclose the business

strategy to any one . where he want his fully operational site by SEPTEMBER

And he was eager to run his business online by create a web site where he easily show the

different variety of gems diamond and antique jewels

Introduction

Webster jewelers founded in 1923 , Wilfred A was the founder of this company their first

store opened in Queens street in the heart of downtown Sault Ste in their long narrow store they

were merchandise for ornaments of diamond. The new wrist watch, which was presented during

the First World War, had become their greatest dealer. Wilfred A's business endure The Great

Depression (1930s) and during those lean years Webster's well known Antique and Estate
Jewelry business, as yet prospering today, was set up as Wilfred A. bought adornments from

individuals during the downturn years.

then Wilfred B was hesitantly allured to enter the privately-run company in the wake of

procuring his degree from the University of Toronto. Wilfred B. continuously disdained the

business and urged his four youngsters to "never retail." In 1995 Wilfred B. at 67 years old,

needed to sell the business and resign. A lot to his awfulness Wilfred B's child Wilfred C Willy

read for his authentication in gemology from the Gemology Institute of America and inside a

half year he left scholarly community and bought the business from his dad

1995 to 2005

after when willy started his family business he want some changes in his business

2005 to 2015

Problems who Wily faced

1. To guarantee that his representatives could become successful instructors, Willy required

every worker to become confirmed gemologists. As of now the study of gemology was in its

early stages. Gemologists study gemstones, find out about distinguishing proof, assessment,

generation, manufacture, checking and generally offers of gemstones. This accreditation

guaranteed that the workers had excellent information on their items so as to instruct Webster's

clients about their product.

2. Willy obtained the empty structure next store and Webster's turned into a self important store

with an impeccable customer facing facade. With the nonappearance of road front stores and the

absence of stay stores at each finish of Queen St. downtown prompted a sensational monetary

decrease of the midtown region that kept going over 10 years. In 1995 Webster's property

merited an expected $1.2 million, yet by 2010 the property was worth just an expected $400,000.
3. This move adversely hindered Webster's matter of fact, making near shopping incredibly hard

for purchasers and the business was likewise contrarily influenced by his move as this new area

was by the significant transport highways, a territory where youngsters accumulated, and

different stores and government workplaces in the zone didn't mix well with the privileged

picture of the store.

4.

COMPETITIONS

The association of Webster's midtown rivalry comprised of three privately possessed

organizations that offered comparative items and administrations: Thompson Jewelry, Colliers

Jewelry, James A. Collier Ltd. also, Dexter's Jewelry Inc. (Dexter H. Dark colored). Before the

development of Station Mall Thompson's was found straightforwardly over the road from

Webster's. Thompson's Jewelry moved into the recently extended Station Mall, subsequently

leaving its road confronting retail store empty. Collier's Jewelry was found two streets away on

Bruce St. what's more, because of their area was not also known as Webster's or Thompson's.

Dexter Brown, situated over the road from Webster's additionally endured when Thompson's

moved to Station Mall.

After all more than thirty Jewelry Stores were seeking business in the four significant shopping

centers in Sault Ste. Marie, and in different regions of the city too, from all of these were also

stands in the competition of Webster jeweler .

2016

Actually in 2016 in the month of JUNE ,Wilfred C. Webster (willy ) who was confused about

the idea of to create a website for his jeweler s business he had a kind of phobia in his mind
that fortunately if he create the website for his business where he can easily and online

merchandise with his customers some times he think that it will effect his hours of operations

on the other hand he afraid of to loss the daily sale of his store and he did not want to disclose

the business strategy to any one . where he want his fully operational site by SEPTEMBER.

A couple of other Jewelry Stores were situated in downtown Sault Ste Marie and rivalry was

furious. More than thirty Jewelry Stores were vieing for business in the four significant shopping

centers in Sault Ste. Marie, (Station Mall, Cambrian Mall, Market Mall, and Churchill Plaza),

and in different territories of the city too. A portion of these contenders were little privately

claimed activities, while some were diversified outlets, and/or divisions of significant chains.

The challenge offered adornments over all value ranges, from costly globules to fine jewels.

Since a large portion of the challenge depended on Canadian providers the choice was essentially

the equivalent. Princess Diamonds (a significant chain) had stores situated in every one of the

significant shopping centers, had as of late acquainted their own Mastercard with elevate buyer

faithfulness and to pull in new clients who needed or required time to pay for their buys. Gem

specialists situated in shopping centers profited by the closeness of the challenge since most

shopping centers had at any rate three adornments stores.

Webster Decision

Willy trusted Webster's North store would enable his business to develop, and he accepted that a

site would be an extraordinary advantage in this development. Willy new nothing about the web

and how it would help his business; anyway Willy had been intently checking a site by another

diamond setter in Albany, New York, USA, which had been operational for a couple of years.

Willy realized that the Albany firm had made some progress in selling Estate adornments on the
web, and Willy trusted that he could demonstrate his site after their prosperity. Willy additionally

realized that the New York outlet had as of late decreased their online endeavors.

The expenses to set up a Web website would be insignificant. Willy's cousin, Gary Davies, had

some web "family rate" of $1,500.00 every year. Willy additionally chose to utilize Soonet (a

nearby firm) to be the network access supplier (ISP) for Webster's site at an expense of $50.00

every month. Willy found there were various approaches to publicize items or administrations on

the web. In addition to the fact that companies were ready to set up their very own site pages,

they could promote on different locales too. Ads called flag promotions were the most widely

recognized sorts of publicizing, with practically 50% of the web clients, announcing that they

had tapped on pennant advertisements the prior week Data-Com's review and more than 80

percent saw standard advertisements that week. Numerous organizations allot a specific part of

their promoting spending plans to this kind of web publicizing.

Email publicizing was likewise a quickly rising prominent and viable technique for showcasing

your items. Inventive Communications look into anticipated an expected sixty overlap increment

in the volume of email by 2015 in light of the fact that email showcasing was a savvy and

proficient approach to get and hold clients, sell and advance items, drive reliability and fortify

marking endeavors.

The significance of online brand building has been accounted for in various examinations in the

course of the most recent decade and strengthened by Morrison Interactive, who found that six

out of ten shoppers straightforwardly input the URL of a web based business webpage when they
are scanning for an item or administration. Shockingly just a little level of online customers were

headed to an internet shopping webpage by disconnected promoting in other media.

Organizations additionally seemed to profit by framing on the web associations with different

promoters and setting connects to their locales on different destinations.

THE DILEMMA

Willy had a lot of inquiries he expected responses to, and a few choices he expected to make

before he devoted his time and cash to construct a Webster's site. Willy expected to choose

whether the website would be utilized exclusively as an advertising device in particular, or

should he endeavor to sell gems online too. What might the Web webpage closely resemble?

What kind of substance would it be a good idea for him to include on his site? Would it be a

good idea for him to endeavor to request publicizing from others trying to create pay, or would it

be a good idea for him to promote on different destinations trying to attract potential clients to

his Web website? Willy was likewise considering how he ought to speak with present and

potential clients and inform them regarding his new Web website.

Through his exploration, Willy was totally mindful of the various challenges numerous online

business locales were experiencing, as the news and financial exchanges were announcing that

many Dot Com organizations were being compelled to close. Willy needed to be sure that his

choices would be useful to his business now and well into what's to come.
References

https://goleansixsigma.com/5-ways-improve-process/

https://web.stanford.edu/group/AIM/AIMPrograms/EventsArchives/wkshparchives/Variability.h
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