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RMA Request for Hawk Customers

The document is an RMA request form that collects contact and product information from a customer seeking an RMA for a product. It requests details like the customer name, address, contact, product model and serial numbers, and asks the customer to describe the issue by selecting options like if the fault is immediately apparent, intermittent, or related to temperature. It also asks when it was purchased and if it was previously repaired.

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SabilalArif
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133 views1 page

RMA Request for Hawk Customers

The document is an RMA request form that collects contact and product information from a customer seeking an RMA for a product. It requests details like the customer name, address, contact, product model and serial numbers, and asks the customer to describe the issue by selecting options like if the fault is immediately apparent, intermittent, or related to temperature. It also asks when it was purchased and if it was previously repaired.

Uploaded by

SabilalArif
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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RMA Request Form Please fill in your details below and we will contact you as soon as possible

Company name: _______________________________________________________

RMA number (to be filled in by Hawk): _______________________________________________________

Invoice address: _______________________________________________________

Delivery address: _______________________________________________________

Contact name: _______________________________________________________

Phone number: _______________________________________________________

Fax number: _______________________________________________________

e-mail: _______________________________________________________

Your job number/reference: _______________________________________________________

Manufacturing date: _______________________________________________________

Model & Serial number: _______________________________________________________

Is fault immediately apparent?: Yes No (please circle)

Is fault only apparent when used with other equipment?: Yes No (please circle)

Dead:

Dead On Arrival:

Intermittent:

Temperature related:

Digital interface:

Analog interface:

Software/Firmware:

Output level:

Monitor & Control:

Mechanical failure:

Not fit for purpose:

Fire/Water damage:

Cosmetic:

Date of purchase:*

Was the equipment supplied by Hawk?:* Yes

Has this equipment been returned to the service centre before?:* Yes
If yes, Repair dates:

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