VDA volume 2 – Annex 1 / Flow chart - how to use the trigger matrix
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Customer involvement in
changes
Are there customer-specific
Customer involvement in
requirements ? (VDA Volume Yes
accordance with
CSR)
No
Customer involvement as
Is it a change ? No
row 36-38
Yes
Are customer´s significant Customer involvement as
Yes
characteristics affected ? row 1
No
Is the technical interface to Customer involvement as
Yes
the customer affected ? row 2
No
Change to electronic See ZVEI „Product/Process
Yes
component ? Change Notifications“
No
State 18.03.13
2
No
Are contract documents Customer involvement as
Design change ? Yes Yes
affected ? row 3 - 5
No
Are fitment, form, function, Customer involvement as
Yes
perfomance affected ? row 6 - 7
No
Customer involvement as
No
row 8 - 11
Are contract documents Customer involvement as
Process change ? Yes Yes
affected ? row 12-13
No
Are fitment, form, function, Customer involvement as
Yes
perfomance affected row 14-15
No
Customer involvement as
No
row 16-28
State18.03.13
3
No
Are contract documents Customer involvement as
Logistic Changes ? Yes Yes
affected ? row 29
No
Are fitment, form, function, Customer involvement as
Yes
perfomance affected ? row 30-32
No
Customer involvement as
No
row 30-32
Are contract documents Customer involvement as
Document changes ? Yes Yes
affected ? row 33
No
Are assembly, form, function, Customer involvement as
Yes
performance affected ? row 34-35
Customer involvement as
No
row 34-35
State18.03.13