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This document outlines six statistical hypothesis tests that could be performed on various datasets found in Excel files. The tests include analyzing call center employee tenure data to test a claim about average tenure, using airline service time data to test if the average is below 2 minutes, comparing educational performance scores between Cincinnati and Ohio state averages, testing differences in call center tenure between gender and experience groups, using ANOVA to compare phone value responses between phone types, and using chi square to test independence between age and graduate degrees for accounting professionals.

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228 views1 page

Ba Toh

This document outlines six statistical hypothesis tests that could be performed on various datasets found in Excel files. The tests include analyzing call center employee tenure data to test a claim about average tenure, using airline service time data to test if the average is below 2 minutes, comparing educational performance scores between Cincinnati and Ohio state averages, testing differences in call center tenure between gender and experience groups, using ANOVA to compare phone value responses between phone types, and using chi square to test independence between age and graduate degrees for accounting professionals.

Uploaded by

Akshay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CHAPTER 7: TESTING OF HYPOTHESIS

1. Call centers typically have high turnover. The director of human resources for a large
bank has compiled data on about 70 former employees at one of the bank’s call
centers in the Excel file Call center data. In writing an article about call center
working conditions, a reporter has claimed that the average tenure is no more than
two years. Formulate and test a hypothesis using these data to determine if this claim
can be disputed.
2. Using the data in the excel file Airport Service Times, determine if the airline can
claim that its average service time is less than 2 minutes.
3. The State of Ohio department of education has a mandated ninth-grade proficiency
test that covers writing, reading, mathematics, citizenship ( social studies) and
science. The Excel file Ohio Educational Performance provides data on success rates
(defines as the percent of students passing) in school districts in the greater Cincinnati
metropolitan area along with the state averages. Test the null hypothesis that the
average score in the Cincinnati area is equal to the state average in each test and for
the composite score.
4. The director of human resources for a large bank has compiled data on about 70
former employees at one of the bank’s call centers. (Excel file call center data )For
each of the following, assume equal variances of the two populations.
a. Test the null hypothesis that the average length of service for males is the same as
for females
b. Test the null hypothesis that the average length of the service for individuals
without prior call center experience is the same as those with experience
c. Test the null hypothesis that the average length of service for individuals with a
college degree is the same as for individuals without a college degree
d. Now conduct tests of hypothesis for equality of variances. Were your assumptions
of equal variances valid? If not, repeat the test(s) for means using unequal
variance test.
5. Using the data in the excel cell phone survey, apply ANOVA to determine if the
mean response for value for the dollar is the same for different types of cell phones.
6. For the data in the excel file Accounting Professionals, perform a chi square test of
independence to determine if age group is independent of having a graduate degree.

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