Lecture Structure
Choosing a suitable ERP package
M06EKM Program & Project Management & the
Enterprise Systems Project Team
Key skills of a project manager.
~ Vendor Selection and Project Risks & Critical success factors in an ERP
Management ~ implementation.
Fundamentals of Project
Choosing a vendor
Management
Vendor Research A project team creates a strong foundation to implement an ERP
that meets business objectives on time and budget.
Demo/Evaluation
The Project Management Triangle
Reqts Assessment
Request for bids
Release to vendor Resources Time
Analysis & Selection
Negotiation
Review
Scope
Project Management & Program
Project Organisation Structure
Management
Program management is: Owners
“ the coordinated management of interdependent
Project
projects over a finite period of time in order to achieve Executive
a set of business goals”. Steering Project Mgt
Committee Office
“Integrates the individual elements of the projects in
order to achieve a common objective” (Martinelli 2004) Cross Information Change
Functional Technology Management
Project management focuses on planning and executing the Func Team Func Team Func Team Training & Communicatio
Component 1 Component 2 Component 3 Documentation n
work required to deliver the end product.
Technical Development Conversion Reporting
ERP implementation will require several different project Infrastructure & Interfaces
teams over project life to manage company business goals
Martinelli et al (2004)
1
The Project Management Office Key Skills of an ERP Project
(PMO) Manager
The Project Management Office (PMO) ensures Flexibility
project teams work well together and address
issues in a timely, open, and efficient manner. Discipline
Project management and PMO must identify and Quick Learner
monitor the critical success factors of an ERP
implementation. Good Decision Maker
The PMO must address daily project priorities, and ERP & Business Experience
focus on business goals and communicate them Political Clout
continually to the teams.
The PMO ensures that management is always Well Liked
informed and up to date on project status Motivator (Trepper 1999)
Risk Management for a Successful
The Project Team
ERP Implementation
Module Experts
To be successful, the PMO must manage the risks
Analyze requirements and convert them into solutions within the ERP
system. involved in a project implementation.
Provide direction and application knowledge with respect to business Project start-up (Hiring the right staff and initial setup)
process design, configuration, testing, training, and implementation. Interaction or goals between technical and functional staff
Commitment of senior management for the length of the
Subject Matter Experts (SMEs) project
Provide coordination and facilitate communications between project Staff and professional consultant turnover
team and organization. Second guessing project decisions
Provide leadership and functional expertise in support of
implementation with specific knowledge in one or more business
Passive–aggressive staff and users
processes.
Critical Success Factors for an ERP Critical Success Factors for an ERP
Implementation Implementation
Decision-Making Process Change Management
Project manager must communicate importance and
A well-defined decision-making process will minimize issues
related to scope, efficiency, and productivity throughout the significance of project to entire organization through
project implementation cycle. effective communication and training.
Project Scope Implementation Team and Executive Team
Scope defines what needs to be delivered by project -
The program manager, project manager are critical to a
changing scope means project will have difficulty in successful ERP implementation.
achieving project goals. • 3 options in choosing an implementation team: the internal IT
organization, consulting organizations, and the package software
Teamwork vendors.
Project teams are assembled by bringing together staff from Executive management support and commitment
existing organization, new hires, and external consultants throughout project is essential.
who must work together for a common goal.
2
THE END
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