Port Management for Shipping Students
Port Management for Shipping Students
DECLARATION
R.KISHORE (ABA17049) affirm that the organization study at “Chennai port
Trust” ” being submitted in partial fulfilment for the award of B.Com Logistics
and Computer Application is the original work carried out by me.
It has not formed the part of any other project work submitted for
award of any degree or diploma, either in this or any other university.
R.KISHORE (ABA17049)
ACKNOWLEDGEMENT
First and foremost, I acknowledge the abundant grace of god, who was behind
each and every work and helped me to complete this work successfully.
CHAPTER 1
1.1 Introduction
Seaports are areas where there are facilities for berthing or anchoring ships
and where there is the equipment for the transfer of goods from ship to shore or
ship to ship. To use more modern jargon, it is a ship/shore interface or a maritime
intermodal interface. From an historical point of view the customs facility is
important because without it no international commercial intercourse was legally
possible. In many older ports the most imposing piece of architecture on the
waterfront is the Custom House. The major reference books on ports list between
3,500 to 9,000 ports in the world. The reason why the figure varies is that the
meaning and definition of a port can vary. At one end of the scale a large estuarial
port may contain many terminals which may be listed as separate ports. At the
other end of the scale not every place where a small vessel anchors to offload cargo
may be listed as a port.
1.2. The Importance of Ports
Ports should be considered as one of the most vital aspects of a national transport
infrastructure. For most trading nations
they are:
— The main transport link with their trading partners and thus a focal point
for motorways and railway systems.
— A major economic multiplier for the nation’s prosperity. Not only is a
port a gateway for trade but most ports attract commercial infrastructure in
the form of banks, agencies, etc., as well as industrial activity. Ports should
also be considered as one of the most important aspects of maritime
transport because they are the location:
— Where most maritime accidents happen. This is inevitable, as it is a focal
point, usually in shallow water, where ships converge.
— Where cargo is damaged or stolen. Again, this is inevitable as a port is a
place where the cargo is handled and a place where valuables are
concentrated. One of the initial reasons for building enclosed docks at the
beginning of the last century was to reduce theft. However, with full
container loads reducing handling in port and the increasing speed of
throughput the significance of this element should be reducing.
— Where repairs are carried out. Although a port is obviously the
only place where many repairs can be attempted the more modern practice
of planned maintenance means that shipowners can plan at which port the
repairs or maintenance will be done.
— Where most costs are incurred. Although some of these costs and delays
form part of the essential and inevitable activities of a port, others, such as
documentary costs and delays, are simply part of an historical tradition
which could and should be changed.
— Where delays are most likely to occur.
— Where surveys take place.
— Where most shipping services are located, e.g. agents, brokers, etc. This
still seems to be the case in spite of modern communication systems.
— Where industries are situated. This has greatly accelerated since the
Second World War.
— Where cargoes come from.
— Where customs and government policies are implemented.
Dr Ernst Frankel, in his book Port Planning and Development (1986),
estimates that “… only 40–45% of all transport costs in international trade
are payable for productive transportation. For general cargo the figure is
probably only 33%.” Much of the extra cost and delay occurs in ports (but is
not necessarily caused by ports). As indicated, ports are places where
numerous controls are imposed, such as documentary controls, finance
controls, import controls, etc. For obvious reasons ports have developed as
areas of storage while cargo waits for distribution, further processing or
onward movement. In Japan where there are officially classified 1,100 ports
and harbors (21 of which are rated as major ports for international trading)
the multiple role of a port is well recognized as :
— Distribution Centre.
— Industrial zone and energy supply base.
— Mercantile trading center attracting banks, brokers and traders.
— Urbanization and city redevelopment Centre.
— Life activity base—this is particularly the case for the smaller rural ports.
— Maritime leisure base—yacht marinas, dockside recreation facilities,
1.3. Fundamental Observations Concerning Ports
— Ports tend to be large civil engineering undertakings with huge sunk costs. They
also tend to last much longer than the vehicles that use them. If a shipowner makes
a mistake in the type or size of ship, he buys he can usually recoup his losses by
selling his mistake. A port manager will usually find it more difficult and costly to
dispose of his mistakes.
— A ship is an entity, whereas a port is simply a collection of activities. This
makes it more difficult to talk about ports in general. A small ship has many
technical and operational features in common with a large ship but it is sometimes
difficult to see what a small fishing.
— Most ships and ship operators are international in their design and ways of
working, whereas ports tend to be more parochial in that they reflect their local
commercial attitudes, practices, laws and working practices. The duties the ship’s
captain is similar regardless of flag, whereas the duties of the port harbor master
can differ considerably between countries.
— Since the advent intermodals, ports now have to compete for cargo very much
more than in the past—hence the great interest in increasing port efficiency and
value-added activities over the last few years.
(Value-added activities are described by UNCTAD as
— “The term added value signifies value newly added or created in the productive
process of an enterprise. Loading and discharging are certainly value adding
activities, so are the industrial services of a port noted earlier. In a distribution
center, added value can take different forms such as cargo consolidation and
deconsolidation—providing up to- date information on the inventory and cargo
movements, stuffing/unstuffing containers, crating, palletization, shrink-wrapping,
labelling, weighing, repackaging, etc.”)
— Ports provide an economic multiplier for a region and many ports now carry out
Economic Impact Studies to determine which aspects of their work should be
encouraged. It should also be remembered that ports are not only “gateways” for
cargo but also obvious sites for industry, banks, agents, storage depots and
distribution centers. They have in addition been large employers of labor.
— Ports are also an important part of a nation’s transport infrastructure and must
be part of national transport planning, which is why any national government or
local government will wish to have some input into the general port strategic
planning.
— Up to the mid-nineteenth century ships were small and could approach most
creeks and estuaries. Since then they have grown steadily until the 1950s, after
which ship size increased rapidly. This increase in size created problems for most
ports, particularly as regards water depth, the width of dock entrances and berth
length. Many terminals became obsolete.
— The increase in ship size caused changes in trading patterns in order to gain the
advantages of economies of scale. Large ships must trade between large ports, with
ample deep water, leaving smaller ships (feeder vessels) to distribute the cargo to
smaller ports. Ships used to go to the cargo—now cargo goes to the ship. These
large ports are now referred to as center ports and the trading pattern as hub and
spoke. It is also important to note that it is the large powerful liner shipowners who
ultimately decide whether or not a port becomes a Centre port, not the port
management. This study explains the port management in India with respective to
shipping activities.
1.4. SCOPE OF THE STUDY
This study aims to analyze the current management practices in port including
major and non-major ports. Identify most relative competitive port to Chennai port
and provide suggestions to adapt the required port standards in attaining higher
level of productivity. The project is undertaken for 5 months to have a in depth
knowledge in classifying the key performance indicators for port management. The
suggestions and analysis are based on the port previous year’s performance.
With the shifting technology the port practices must adopt to the changing
environment. This study would set a base for establishing policy reforms and
conclude the study by underlining the key port management practices are effective
and efficient in specific to different types of cargo and vessel operations. All the
aspects of port management are categorized by understanding the present scenario.
Primary Objective
Secondary Objective
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Chennai Port, the third oldest port among the 12 major ports, is an emerging hub
port in the East Coast of India. This gateway port for all cargo has completed 137
years of glorious service to the nation’s maritime trade.
Maritime trade started way back in 1639 on the sea shore Chennai. It was an open
road -stead and exposed sandy coast till 1815. The initial piers were built in 1861,
but the storms of 1868 and 1872 made them inoperative.So an artificial harbour
was built and the operations were started in 1881. The cargo operations were
carried out on the northern pier, located on the northeastern side of Fort St. George
in Chennai. In the first couple of years the port registered traffic of 3 lakh tonnes of
cargo handling 600 ships.
Being an artificial harbour, the port was vulnerable to the cyclones, accretion of
sand inside the basin due to underwater currents, which reduced the draft. Sir
Francis Spring a visionary skillfully drew a long-term plan to charter the course of
the port in a scientific manner, overcoming both man-made and natural challenges.
The shifting of the entrance of the port from eastern side to the North Eastern side
protected the port to a large extent from the natural vulnerabilities. By the end of
1920 the port was equipped with a dock consisting of four berths in the West
Quays, one each in the East & South Quay along with the transit sheds,
warehouses and a marshalling yard to facilitate the transfer of cargo from land to
sea and vice versa. Additional berths were added with a berth at South Quay and
another between WQ2 & WQ3 in the forties.
India’s Independence saw the port gathering development, momentum. The
topography of the Port changed in 1964 when the Jawahar dock with capacity to
berth 6 vessels to handle Dry Bulk cargoes such as Coal, Iron ore, Fertilizer and
non hazardous liquid cargoes was carved out on the southern side.
In tune with the international maritime developments, the port developed the Outer
Harbour, named Bharathi Dock for handling Petroleum in 1972 and for
mechanized handling of Iron Ore in 1974. The Iron ore terminal is equipped with
Mechanized ore handling plant, one of the three such facilities in the country, with
a capacity of handling 8 million tonnes. The Chennai port’s share of Iron ore
export from India is 12%. However, at present due to Hon'ble High Court's order
handling of Ore is stopped. The dedicated facility for oil supports the expansion of
the CPCL's oil refinery in the hinterland. This oil terminal is capable of handling
Suezmax vessels.
In 1983, the port heralded the country’s first dedicated container terminal facility
commissioned by the then Prime Minister Smt.Indira Gandhi on 18th December
1983. The Port privatized this terminal and is operated by M/s. D.P.World
(Chennai Container Terminal Private Limited). The port is ranked in the top 100
container ports in the world. Witnessing a phenomenal growth in container
handling year after in 2009 commenced the Second Container Terminal operated
by M/s. PSA (Chennai International Terminals Private Limited) with a capacity to
handle 1.5 M TEU's to meet the increasing demand.
The Port now with three docks, 24 berths and draft ranging 8.5 m to 16.5 m
has become a hub port for Containers, Cars and Project Cargo in the East
Coast
Chennai Port is one among major ports having Terminal Shunting Yard and
running their own Railway operations inside the harbour. The port is having
railway lines running up to 41 Kms, 8 sidings to handle wide range of cargo like
Granite, Food grains, Dry Bulk, etc. For handling containers seperate sidings are
available.
The Port has handled 51.88 Million Tonnes of cargo volume for 2017-18 vis-a-vis
50.21 Million Tonnes of Cargo in 2016-17. Container Volume increased to
1549457 TEU's against 1494831 TEU's in 2016-17. Physical performance
parameters like Pre-Berthing Detention, Turn Around Time and Ship Berth day
Output continued to improve.
The Board has the power to provide sufficient number of public landing places
where the public shall be permitted to embark or land free of charge and occupy
any bathing ghat within the port. The power to order seagoing vessels to use docks,
wharves, piers, etc. erected at the port or its approaches is also vested with the
Board. The Board is responsible to set apart and maintain accommodation to be
provided for customs officers appointed at the port premises.
2.5. The Scale of Rates
The Tariff Authority for Major Ports, (TAMP) by notification in the Official
Gazette frames the scales of rates for services performed by the Board, in relation
to the port or port approaches including transhipping of passengers or goods
between vessels in the port or its approaches; landing or shipping of passengers or
goods within the limits of the port or its approaches; cranage or porterage of goods;
wharfage, storage or demurrage of goods; and any other services in respect of
vessels, passengers or goods. TAMP also frames a scale of rates and statement of
conditions for the use of any property belonging to the Board within the limits of
the port or port approaches. In addition, TAMP also fixes the fees that may be
charged for pilotage, hauling, mooring and other services rendered to vessels. The
fixation of port dues and consolidated rates for the combination of services is also
fixed TAMP. The Union government has the power to cancel or modify any of the
scales prescribed by TAMP with a statement of reasons.
TAMP has the power to levy concessional rates in respect of coastal goods
as defined in the Customs Act, 1962 and other goods in special cases. The Union
Government has the power to require modification or cancellation of the rates as
and when considered necessary. For the amount of all rates leviable in respect of
any goods and for the rent due to the Board for any buildings, stacking areas or
other premises in which any goods may have been placed, the Board shall have a
lien on the goods until the dues have been fully paid.
In respect of charges that are due by the ship owner for freight or other charges to
the Board, the Board shall have a lien on the goods until the dues are paid. The
goods shall be retained by the Board until the lien is discharged. If the rates and
penalties payable under the Major Port Trusts Act, 1963 are not paid or neglected,
the Board may arrest such vessels and its equipment and cargo and shall detain the
same until the amount due is paid.231
2.6. Borrowing powers of the Board
The Board has the power to raise loans with the previous sanction of the Union
Government for port activities either in the open market on port trust securities
issued by it or obtained from the Union or State government. In respect of loans
raised by the Board, a sinking fund is established and the sums forming part of the
fund are invested in public securities or other securities approved by the Union
Government. The Board sets apart half-yearly out of its income as the sinking
fund, a sum sufficient to liquidate the loan within a period not exceeding thirty
years and a maximum period not exceeding sixty years. The Board also has the
powers to raise short-term bills under the Local Authorities Loans Act, 1914, and
also temporary loans or overdrafts by pledging the securities held by it in its
reserve funds or the fixed deposits of the Board in its banks. The Board may also
raise loans with the 160 previous sanction of the Union Government from the
International Bank for Reconstruction and Development (IBRD) or other foreign
institutions.
The Board also needs to submit to the Union Government a detailed report of the
administration of the port at the end of the financial year, including statements of
income and expenditure. The Union Government may at any time, order a survey
or examination of works of the Board for which the costs shall be borne by the
Board from the general account of the port. The Union Government has further
powers to restore or complete port works and the cost of any restoration,
completion, construction or repairs shall be paid by the Board. Penalties have been
imposed under the Major Port Trusts Act, 1963 for contraventions under sections
37, 38, 40 and 41 of the Act; for setting up wharves, quays, etc. without
permission; for evading payment of rates due in respect of any goods or vessels
carrying goods to the Board and other offences.
If the Union Government is of the opinion that the Board is unable to perform its
duties under the provisions of the Major Port Trusts Act, 1963,
2.9.2.Jawahar Dock :
It has a total Quay length of around 1.3 Km .
It has 6 Berths which generally cater to food-grains , coal and other ores .
This is a closed dock with basin dimensions of 655 m *152 m.
The draft in the dock varies from minimum of 10.4 m to 11.0 m .
In view of the trade requirements and future ship sizes, this dock will be
dredged to a depth of 14 m to enable handling of larger vessels .
Bharathi Dock :
It has a total Quay length of around 1.9 Km with around 380 m for handling
iron ore , 885 m for container and rest for POL .
It has 3 Berths which generally cater to oil and iron ores .
The iron ore berth can cater to even Post-Panamax ships having a draft upto
16.5m. (which is not functioning since 2011)
The two POL berths have draft of 14.6 m to 16.5 m .
The iron ore berth and the POL berths are the deepest berths at the Port .
The dock has a capacity of more than 12 million tonnes per annum (Mtpa)
2.10. Hinterland mapping for Chennai
Currently cargo to/from ChPT is handled through rail
(33%) , road (40 %) , and pipeline (27%) .
2.11. CONNECTIVITY
2.12. SHIPPING OPERATION IN CHENNAI PORT
CARGO OPERATION
The port handles around 8 million tons of coal for clients such as the Andhra
Pradesh State Electricity Board, Karnataka Power Corporation, cement plants of
Tamil Nadu and independent power producers in northern Tamil Nadu and
southern Andhra Pradesh. The coal handling for the Tamil Nadu Electricity Board
was transferred to the Ennore Port. In 2005, as part of pollution-control measure,
the port has installed wind curtains made of ultraviolet resistant fabric along the
harbor’s beachfront for over 1.5 km to the east of the coal terminal to prevent wind
carrying coal dust into the city at a cost of ₹ 3.7 million. In 2008, the port has also
installed a semi-mechanized closed coal conveyor system comprising two streams
with a capacity of 15 million metric tons/annum and a handling rated capacity of
1,500 metric tons/hour/stream and running for a length of 5 km at two berths,
namely, Jawahar Dock IV and VI, at a cost of ₹ 430 million to transfer the coal to
the individual coal plots at the southern end of the port, from where the cargo will
be transported by rail to respective destinations, thus preventing pollution from
coal dust and eliminating movement of coal-carrying trucks within the port. The
conveyor runs at an elevation of 10–13 m and has provision for longitudinal
movement along the road to the plots and transverse movement for stacking coal at
individual plots. Coal discharged into the hoppers located at the two docks is
conveyed to coal plots through conveyors or tripper cars and is equipped with belt
weighed. The conveyor system is expected to remain functional for about 5 years,
till Ennore Port is ready to handle coal for all the clients.
VESSEL OPERATION
PIPELINES
Crude is transported from oil tankers berthed at the port through a pipeline and
then by road or rail. Since 1969, the port is connected to the Chennai Petroleum
Corporation's (CPCL) refinery in Manali via a 30-inch-diameter pipeline running
for a length of 17 km. CPCL is planning to replace this with 42-inch-diameter
pipeline at a cost of ₹ 1,260 million along the proposed Quadrilateral Road
Network from Chennai Port to Ennore-Manali Highway. However, citing threats to
habitation, the government has refused clearance to the project.
In September 2018, the port completed work on the 42-inch-diameter crude
pipeline with a length of 17 km and a carrying capacity of around 5,000 KL per
hour (against 2,600 KL of the old pipeline) at a cost of ₹ 2,500 million.
The accessibility to the port for delivery and pick up is a very crucial factor
affecting the productivity of the port as congestion on the approach roads to the
port or terminal delays the arrival of export cargo in time. This results in cargo
missing the vessels and its forced accommodation by other vessels along with the
connected documentation delays. About 85.29 per cent of the respondents were
dissatisfied with the accessibility to the port for pickup and delivery.
The extreme congestion at the port is due to poor road access to the port
causing container trucks to form slowmoving queues of several kilometres. This
leads to missing of scheduled vessels, heavy demurrage, production disruptions
and delays. Users felt that the Port Trust must allot three lanes each for the exit of
import trailers and export trailers at the zero gate (terminal gates). They also said
that the container scanner inside the port installed by Chennai Customs adds to the
congestion and must be moved to the Thiruvottiyur Parking Yard. It takes 2-3 days
for a container trailer to reach the port from the outskirts of the city. The issue of
the last mile connectivity to the port (Royapuram in North Chennai) seriously
affected the users and led to the disruptionof their production schedules.
The port has two container terminals, run separately by DP World Pvt. Ltd and
Singapore's PSA International Pte Ltd, with a combined capacity to handle 2.8
million standard containers a year. The two terminals loaded 1.11 million standard
containers between April and December 2010, up from 886,000 containers a year
earlier. Both the terminals have daily trains to Inland Container Depots (ICDs).
There are plans to build a mega container terminal, the third one at the port, with
private funds worth ₹ 36,860 million. The port is served by various container liner
services, namely, APL, K Line, Maersk Line, MOL, NYK, PIL and several
regional container lines.
By 2017, the port handled less than 150,000 cars, chiefly by Hyundai, with Nissan
and Ford moving out to the neighbouring Ennore Port.
Cruise terminal
Chennai Port is the only port on the East Coast of India with a cruise terminal.
Chennai Port is one of the five major ports in the country that have been identified
by the Ministry of Shipping for development of cruise terminals, the other four
being Goa, Kochi, Mumbai and Mangaluru.As of 2018, the port receives an
average of 4 to 5 cruise ships annually.The port has had passenger and tourist
services to Burma, Malaya, Singapore, Manila, London, Suez, Aden and Colombo
for over 100 years. There was regular passenger traffic during the British rule. Per
official records, the port had an annual passenger traffic of 60,000 in 1956. In
1959, the port built a dedicated passenger terminal for coastal and cruise vessels.
The passenger cruise terminal is located in the West Quay. The Shipping
Corporation of India operated regular Chennai–Singapore services till 1984. On an
average, 10 international cruise vessels dock in the port each year. The number of
tourists visiting the port in 2008–09 was 2,616, which rose to 3,401 in 2009–
10.The country's first cruise ship, AMET Majesty, is registered in Chennai and
started operations from Chennai on 8 June 2011.
The modernised cruise terminal at the port was inaugurated on 12 October 2018 at
a cost of ₹ 172.4 million. Spread over 2,880 square meters with ground,
mezzanine,
CHAPTER-3
The Major Ports are managed by the focal government's delivery service.
The Minor and Intermediate ports are managed by the important divisions or
services in the nine beach front states.
The Coastal States in India are Andhra Pradesh, Odisha, West Bengal, Tamil
Nadu, Kerala, Karnataka, Goa, Maharashtra and Gujarat.
S.N
Seaports Location State Highlights
o
1) Only natural
seaport in the shores
Andhra
1 Vizag port Vishakapatnam of Bay of Bengal
Pradesh
2) Oldest shipyard of
India
Nadu
Mumbai
6 West Mumbai Maharashtra Largest port in India
Port
Panambur
All weather port on
(or) New Dakshina
8 Karnataka the
Mangalore Kannada
shore of Arabian Sea
Port
Situated at the
Paradip confluence of the river
10 Jagatsinghpur Odisha
Port Mahanadi and Bay of
Bengal
S.N
Seaports Location State Highlights
o
Located at the
Andaman &
juncture of Bay of
12 Port Blair Port Blair Nicobar
Bengal and Andaman
islands
Sea
Kandla Port is situated on the Gulf of Kutch. It is the biggest port of India by
volume of load took care of.
Mormugao Port is the main iron metal trading port of India with a yearly
throughput of around 27.33 million tons of iron metal traffic.
Ennore Port formally renamed Kamarajar Port Limited, is the main corporatized
significant port and is enlisted as an organization.
Jawaharlal Nehru Port is the biggest compartment port in India. It was once in the
past known as Nhava Sheva port.
New Mangalore Port is a profound water all-climate port and the main significant
port of Karnataka.
Tuticorin Port is a counterfeit remote ocean harbor of India.
Madras Port is the one of the most seasoned port in India and the second biggest
port in the nation.
As per the Indian Constitution the Indian government has a federal structure and
thus the maritime transport comes under the concurrent list. The ports are thus
either under the management of the Central government or the State government.
The Central Shipping Ministry controls and supervises the major ports, whereas
the minor ports and intermediate are managed by the state government’s maritime
board. 9 Indian states, namely Gujarat, Goa, Maharashtra, Tamil Nadu, Orissa,
West Bengal, Kerala, Andhra . India has a 7,517 kilometre long coastline and has
innumerable ports. India has 13 major ports and over 180 minor ports and ranks
16th in the world in terms of shipping tonnage. These ports are important aspects
of national infrastructure and have helped make the Indian market more attractive
for foreign investors. With increased private sector participation, the sector is
likely to reach greater heights.
Indian ports are classified as major, minor and intermediate ports for
administrative reasons. Pradesh and Karnataka, are home to the minor ports. Minor
ports have also been established in 4 Union Territories- Diu & Daman,
Lakshadweep Islands, Pondicherry, and Andaman & Nicobar Islands.
The increase in private sector participation has resulted in an increase in the
number of minor ports. Cargo traffic handled by the minor ports has exceeded
cargo traffic at major ports. Non-major ports reap huge benefits from the strong
growth in India’s external trade.
1. Azhikkal Port
2. Belekeri
3. Kannur
4. Kundapur
5. Dahej
6. Jafrabad
7. Jakhau
8. Kazargode
9. Neendakara
10. Pindhara
11. Ponnani
12. Tellichery/Thalassery
13. Beypore
Location
India
Country
Location Ennore, Chennai
Details
Opened 2001
Available berths 8
Employees 106
UN/LOCODE INENR
Statistics
Annual cargo 11.01 million (2010–11)
tonnage
Location
Country India
Location Krishnapatnam
Details
Opened 2008
Available berths 14
Statistics
General information
Status Opened
Coordinates 13.312114°N 80.345598°E
Technical details
No of Super- 6
Post
Panamax
crane
Maximum 14 m
draft
Terminal 20 ha
area
Dry berths 6
Wet Berths 4
Type Private
Industry Marine
Founded 2005
Website www.karaikalport.com
KPPL has partners in Ocean Sparkle (marine operations) and PSTS (Stevedoring).
Cargo evacuation is assisted by MARG Logistics, a sister concern of KPPL.
CHAPTER-4
DATA ANLAYSIS
INFERENCE: From the above table it is found that employees of Chennai Port
have completed the post graduate. Thus, proving a qualified personal in the port.
NO.OF RESPONDENTS
UNDER GRADUATE
46% POST GRADUATE
54% OTHERS
Table 4.2. Allowing international operators such as DP world and PSA in handling
container cargo
INTERNATIONAL OPERATORS IN
CHENNAI PORT NO. OF RESPONDENTS PERCENTAGE
STRONGLY AGREE 12 10.81%
AGREE 19 34.23%
NEUTRAL 15 40.54%
DISAGREE 4 14.41%
Grand Total 50 100.00%
20
18
16
14
12
10
NO.OF RESPONDENTS
8 PERCENTAGE
0
STRONGLY AGREE NEUTRAL DISAGREE
AGREE
INFERENCE: From the above table it is found that there have been highest
respondents agree to the fact that adoption of international players in container
handling is very much effective in increasing the parcel size in the Chennai Port
trust.
Table 4.3. Priority of cargo handled in Chennai Port
TOTAL RANK
CONTAINER CARGO 206 1
BREAKBULK CARGO 196 2
DRY BULKCARGO 179 3
LIQUID BULK CARGO 162 4
AUTOMOBLIE 138 6
POL 146 5
206
196
200
179
162
146
150 138
100
50
0
container cargo breakbulk cargo dry bulkcargo liquid bulk cargo automoblie pol
INFERENCE: From the above table it is clear that more priority is given to
container cargo since more cargo equipment are involved. The least priority is
given to automobile cargo. In Chennai port trust the container cargo are handled by
the international players like DP world and PSA.
AGREE 48 38.10%
NEUTRAL 78 61.90%
48; 38%
AGREE
NEUTRAL
78; 62%
INFERENCE: From the above table buffer storage located avoid road congestion
in Chennai Port .78% of the respondents stated that the provision made to reduce
the road congestion was neutral. 48% of the respondents agreed that buffer storage
have reduced the congestion in roads.
FREQUENCY
60.00%
50.00%
48.33%
40.00%
30.00%
30.00%
20.00%
17.50%
10.00%
4.17%
0.00%
STRONGLY AGREE AGREE NEUTRAL DISAGREE
INFERENCE: From the above table 48.33% respondents agreed that allowing the
port users to use their own equipment for handling cargo. 30.00% respondents
disagreed to the fact.
AGREE 56 57.14%
NEUTRAL 30 30.61%
60.00% 57.14%
50.00%
40.00%
30.61%
30.00%
20.00%
12.24%
10.00%
0.00%
STRONGLY AGREE AGREE NEUTRAL
INFERENCE: From the above table 57.14% agreed that restricted entry timings
makes Chennai Port less competitive.30.61% respondents said it is neutral in port
being less competitive.
TRAINING
80.00%
72.73%
70.00%
60.00%
50.00%
40.00%
30.00% 27.27%
20.00%
10.00%
0.00%
AGREE NEUTRAL
INFERENCE: From the above table it is clear that continuous training provided by
the human resource department for the employee is neutral up to 72.73%. The
respondents of 27.27% agreed that continuous training was useful and continuous.
GENDER
MALE
MALE
FEMALE
FEMALE
INFERENCE: From the above table 85% respondents are male and 15%
respondents are female. It indicates in the subject study there a greater number of
male employees working in the Chennai port.
SUPERVISORY 7 7.53%
CLERICAL 86 92.47%
DESIGNATION
8%
SUPERVISORY
CLERICAL
92%
INFERENCE: From the above table 92% of employee belongs to clerical lower of
management and 8% of the respondents belong to supervisory middle level of
management meaning that the day to operational activities are held by the middle
and lower level of management helping to find out the exact scenario in the port
management. The top-level management respondents are not taken in the study and
could be a limitation in knowing the decision-making process in the port
management.
TABLE 4.10 Employee experience
EXPERIENCE
5%
95%
INFERENCE: From the above table 94.5% employee in Chennai port are above 20
years and 5.48% employee belong to 11-20 years of experience. Indicating that
employees of the port are well versed with the industry knowledge and procedure.
TABLE 4.11 Vision and Mission
AGREE 50 43.48%
NEUTRAL 60 52.17%
52.17%
50.00%
43.48%
40.00%
30.00%
20.00%
10.00% 4.35%
0.00%
STRONGLY AGREE AGREE NEUTRAL
INFERENCE: From the above table the 52.17% of employee state that it is neutral
for vision and mission of Chennai port in broadly managing. 43.48% of employee
agree that vision and mission is broadly managed and 4.35% of the employees
strongly agree that fact.
TABLE 4.12 Storage construction in the south of Jawahar block
STORAGE CONSTRUCTION
70.00% 66.67%
60.00%
50.00%
40.00% Total
28.57%
30.00%
20.00%
10.00% 4.76%
0.00%
STRONGLY AGREE AGREE NEUTRAL
INFERENCE: From the above table 66.67% and 4.76% agree that the paved
storage area built adjacent to the south of Jawahar attracted in handling break bulk
cargo. Storage area near the berth can decrease the transit time and increase
efficiency of handling the cargo throughput.
TABLE 4.13 E-harbor entry
E-HARBOR ENTRY
22%
AGREE
NEUTRAL
78%
INFERENCE: From the above table 78% of employee agree that e-harbor entry
permits reduce congestion in gates.22% of the employee stated that the congestion
in gates through e-harbor entry was neutral.
PORT PLANNING
44% AGREE
NEUTRAL
56%
INFERENCE: From the above table 44% of the employee agree that port planning
on cargo equipment for handling cargo is more effective. 56% of the employee
state the condition is neutral.
SAFETY ASPECTS
5%
23%
STRONGLY AGREE
AGREE
NEUTRAL
72%
INFERENCE: From the above table 72% and 5% agree that safety aspects taken in
port management during cargo handling can minimize the havocs. 23% of the
employee stated that safety measures taken to reduce the accidents are neutral.
LAND LOCKED
60.00%
50.00% 48.28%
40.00%
33.62%
Total
30.00%
20.00%
13.79%
10.00%
4.31%
0.00%
STRONGL Y AGREE AG REE NEUTRAL DI SAGREE
INFERENCE: From the above table 48.28% and 4.31% agree that operation 4 out
of 10 gates is a good strategy for land locked system in Chennai port.13.79%
employee disagree to the fact of land locked system.
WELFARE MEASURES
80.00%
69.03%
70.00%
60.00%
50.00%
Total
40.00%
30.00%
23.89%
20.00%
10.00% 7.08%
0.00%
AG REE NEUTRAL D I SAGREE
INFERENCE: From the above table 69.03% employees agree that additional
welfare measures taken are satisfactory. 7.08% disagree that welfare measures do
not favor employee.
40.00%
35.00%
30.00%
Total
25.00% 20.49%
20.00%
14.75%
13.11%
15.00%
10.00% 5.74%
5.00%
0.00%
STRONGLY AGREE NEUTRAL DISAGREE STRONGY
AGREE DISAGREE
INFERENCE: From the above table 45.90% and 5.74% agreed that biometric
system improved the punctuality system in Chennai port. 20.49% of the employee
strongly disagreed to the biometric system.
CHAPTER - 5
SUMMARY OF FINDINGS
Employees of Chennai Port have completed the post graduate. Thus, proving
a qualified personal in the port.
There have been highest respondents agree to the fact that adoption of
international players in container handling is very much effective in
increasing the parcel size in the Chennai Port trust.
More priority is given to container cargo since more cargo equipment are
involved. The least priority is given to automobile cargo. In Chennai port
trust the container cargo are handled by the international players like DP
world and PSA.
Buffer storage located avoid road congestion in Chennai Port .78% of the
respondents stated that the provision made to reduce the road congestion was
neutral. 48% of the respondents agreed that buffer storage have reduced the
congestion in roads.
48.33% respondents agreed that allowing the port users to use their own
equipment for handling cargo. 30.00% respondents disagreed to the fact.
57.14% agreed that restricted entry timings make Chennai Port less
competitive.30.61% respondents said it is neutral in port being less
competitive.
Continuous training provided by the human resource department for the
employee is neutral up to 72.73%. The respondents of 27.27% agreed that
continuous training was useful and continuous.
85% respondents are male and 15% respondents are female. It indicates in
the subject study there a greater number of male employees working in the
Chennai port.
92% of employee belongs to clerical lower of management and 8% of the
respondents belong to supervisory middle level of management meaning that
the day to operational activities are held by the middle and lower level of
management helping to find out the exact scenario in the port management.
The top-level management respondents are not taken in the study and could
be a limitation in knowing the decision-making process in the port
management.
94.5% employee in Chennai port are above 20 years and 5.48% employee
belong to 11-20 years of experience. Indicating that employees of the port
are well versed with the industry knowledge and procedure.
52.17% of employee state that it is neutral for vision and mission of Chennai
port in broadly managing. 43.48% of employee agree that vision and
mission is broadly managed and 4.35% of the employees strongly agree that
fact.
66.67% and 4.76% agree that the paved storage area built adjacent to the
south of Jawahar attracted in handling break bulk cargo. Storage area near
the berth can decrease the transit time and increase efficiency of handling
the cargo throughput.
78% of employee agree that e-harbor entry permits reduce congestion in
gates.22% of the employee stated that the congestion in gates through e-
harbor entry was neutral.
44% of the employee agree that port planning on cargo equipment for
handling cargo is more effective. 56% of the employee state the condition is
neutral.
72% and 5% agree that safety aspects taken in port management during
cargo handling can minimize the havocs. 23% of the employee stated that
safety measures taken to reduce the accidents are neutral.
48.28% and 4.31% agree that operation 4 out of 10 gates is a good strategy
for land locked system in Chennai port.13.79% employee disagree to the fact
of land locked system.
The main profitability in the management is extended when both efficiency and
effectiveness is maintained. The result concluded that there must be further
adoption of automotive system in Chennai Port to develop the effectiveness and
efficiency.