Project Charter
DEVELOP WILMONT’S PHARMACY DRONE
Authorization Date: January 3, 2020
Project Description Wilmont’s Pharmacy is secretly considering delivering prescriptions by flying
drone. DroneTech to create a safe and easy way to deliver the products by
creating a system, which will provide customers with the option to have their
prescriptions and drugstore items delivered to them through flying drones.
Project Purpose The purpose of this project is for DroneTech to provide the drone technology
as well as the drone piloting and delivery systems, but will customize its
systems and business process to conform to Wilmont’s requirements. This
will create a more efficient way for people to receive their products
Scope/boundaries Wilmont Pharmaceuticals will need to create modifications to the existing
system for online order entry to allow customers in the San Francisco area to
register their willingness to have drone delivery of their orders by a means of
online entry or smartphone entry. The system will contain a segment to allow
Wilmont’s management to approve the customers and send confirmation for
this service. The system should provide a means of communication
electronically through email online and mobile alerts as the customer
requests. There will need to be an Interface to the DroneTech Corporation
for its order entry, delivery confirmation and mobile application software.
Wilmont will Develop security options for all systems that will safeguard the
data as it is stored within the company, and as it is exchanged with
DroneTech. The system modifications will collect information from the
customers who are approved in the San Francisco area allowing them to
receive their drugstore items and prescriptions by drone delivery. The
information stored in the system will be used to create reports for Wilmont’s
management to provide information on sales, customer reactions and key
performance indicators that senior management will define to help improve
overall quality and performance of the system. The system will provide
customers with the option to have their prescriptions and drugstore items
delivered to them through flying drones. Wilmont Pharmaceuticals is joining
with DroneTech to create a safer and easier way to deliver its products by
taking advantage of this opportunity. This will create a more efficient way for
people to receive their products. By using the old system and having
DroneTech use their technology to create a less costly means of delivery and
attract more customers in the area creating more profit.
Requirements Identify and obtain necessary project team resource approvals
Develop the Operational requirements to implement the system
Develop Wilmont’s online order entry system modification that
will allow customers in the San Francisco area to register their
willingness to have a drone deliver their orders by means of online
entry or smartphone entry.
Develop a segment of the system to allow Wilmont’s management
to approve the customer and send a confirmation to the customer.
Deliverables/Objective Project Management Deliverables Business Case
Project Charter
Project Deliverables
Project Roles & Responsibilities
Software Development Detailed Business Requirements
Requirements Traceability Matrix
High Level Solution Design
Detailed Solution Design
Programming Specifications
Code
IT Training/Support
Software Testing Testing Strategy
User Acceptance Test (UAT) Plan
User Acceptance Test (UAT)
Evaluation
User Acceptance Test (UAT) Log
System Integration Test (SIT) Plan
System Integration Test (SIT)
Evaluation
System Integration Test (SIT) Log
Unit Test (UT) Plan
Unit Test (UT) Evaluation
Unit Test (UT) Log
Schedule The project begins next January 5, 2018 and the first customer delivery flight
should take place no later than November 30, 2018 to avoid harsh weather in
the San Francisco area.
High-Level milestones
a. Executive Milestones
The table below lists the high-level Executive Milestones of the project and
their estimated completion timeframe.
Executive Milestones Estimated
Completion
Timeframe
Project Begins 01/05/18
Complete the solution design (technical and NA
process)
Test the new system and debug NA
Develop all operational Process (aligning with the NA
new system)
Train the necessary users on the functionality of NA
the modified system and the roles and
responsibilities associated with the modified
system
Implement all functionality of the system 11/30/2018
Budget Wilmont's has limited the project expenditures to a maximum of
US$1,750,000 for this prototype project and will implement it first in only
four stores
Pre-Approved Financial Special Equipment Needed:
Resources DroneTech Corporation New Drone Procurement: Each new delivery
drone will cost $18,034.00. DroneTech will supply four of these to
Wilmont’s for the purpose of the prototype project. The cost of the
drones will be incorporated into the budget of your project.
Drone Maintenance/Repair Parts: You should allow $20,000 worth of
spare drone parts and batteries to be on‐hand for this project
Assumptions and
constraints IN Scope
This section identifies any limitation that must be taken into
consideration prior to the initiation of the project.
Project initiation January 5 2018.
Must use existing infrastructure.
Only affects four local stores based out of San Francisco.
The Budget should not exceed 1.75M
Out of Scope
No hardware, servers, workstations or other network infrastructure
will be required.
Ongoing system maintenance scheduling or planning after the
prototype is implemented will not be a part of the project schedule
or plans.
Risks Using existing system
System must communicate with other infrastructure system
across internet
November 30th first project delivery
Budget set at 1.75M
References 1. Mary Pearson (MJP)
Wilmont Project Lead, Business Operations Team, Person who is a
representative for the Business Operations Team.
2. Iverson Golden (IDG)
Wilmont Project Manager Person who is responsible for
overseeing the project making sure that there is good communication and
deadlines are met on time.
Key Stakeholders
Owner/Client Jordan Kempler (JXK) - CEO and Founder
Project Sponsor George Cranston (GWC), Operations VP
Project Manager Phillip Greenberg (PAG)
(List other Key Stakeholders with DroneTech Corporation Staff:
title)
Jordan Kempler (JXK) - CEO and Founder
Phillip Greenberg (PAG) - Project Manager – main point
of contact
Stephanie Williams (SMW) – Senior Business Analyst
Gerald Hasper (GPH) – Senior Systems Engineer
Eileen Seymour (ERS) – Project Lead, IT Systems
Wilmont’s Staff:
George Cranston (GWC), Operations VP
James Connor (JFC), CIO
Mary Pearson (MJP), Project Lead, Business Operations
Team
William Scott (WKS), Project Lead, Security Team
Julie Green (JRG) Pharmacy Manager Store #35864
Steve Haskell (SLH) Pharmacy Manager Store #32185
James O’Donnell (JLO) Pharmacy Manager Store #38734
Wilma Marcy (WPM) Pharmacy Manager Store #33001
You as Project Manager (Come up with your own initials)
Mary Kerstner (MJK), Business Systems Analyst
Jonathan Perry (JSP), Programmer
William Postner (WKP), Senior Programmer
Sherry Loganthorpe (SPL), Database Administrator
Authority Levels:
Project Approval Requirements: The undersigned acknowledge they have reviewed the project charter and
authorize and fund the drone to home medical solution project. Changes to this project charter will be
coordinated with and approved by the undersigned or their designated representatives.
Approvals:
Project Sponsor: George Cranston (GWC), Operations VP
Project Manager: Phillip Greenberg (PAG)
Finance Manager: Stephanie Williams (SMW)
Signature: Date:
Print Name:
Title:
Role:
Date:
Signature:
Print Name:
Title:
Role:
Signature: Date:
Print Name:
Title:
Role: