1. What is meant by operational definition and why is it necessary?

Cite
an example not in the book
 Operational definition is a statement of the specific dimensions and
elements through which a concept will become measurable.
 It is necessary because it allows us to measure subjective characteristics
and phenomena which do not lend themselves to objective measurement.
 For example, data collected will be erroneous if those completing th
checks have different views of what constitutes a fault at the end of a
glass panel production line. Defective glass panels may be passed and
good glass panels may be rejected. Similarly, when invoices are being
checked for errors, the data collection will be meaningless if the
definition of an error has not been specified.
2. Operationally define the concept of Career success and develop 6
questions that would measure Career success.
 Career success can be defined as the positive material and psychological
outcomes resulting from one’s work-related activities and experiences.
This definition reflects both objective and subjective aspects of career
success.

6 Question
 Do love your career? You wake up in the morning – rain or shine – and
you’re eager, enthusiastic and excited to start your day, go to work and
complete what needs to get done. Or, at the very least, you should feign this
behavior – fake it until you make it, as they say.
 Do you fit in the business? There are many workers who easily fit in any
organization and can complete tasks with ease and without supervision. On
the other hand, there are employees who need constant guidance and are
given multiple changes to improve their work. Which one describes you?
 Are you making enough money? If you got married and had two children,
would you be able to support them? No, we’re not hinting that you will now
be given an 18-year prison sentence, but it’s a great way to gauge if you’re
earning enough money in your job.
 Are you showcasing your talents? When you first started your career, you
were like LeBron James and told the world, ‘I’m taking my talents to
Vandelay Industries’. But are you really showcasing your talents? That’s an
important thing to realise, because if you’re not bringing your human capital
to the job, then what are you doing besides earning a paycheque?
 Are you always developing? In any job, you should never stick to the
status quo and stand idly by waiting for industries and economies to change
around you. While some private firms foster personal development, it is
 really up to you to advance in your career. But you need the will to do so,
whether it is taking a night course or finding a mentor in the company.
 Are you achieving your younger goals? In your teens, you had visions of
burning the midnight oil, changing the world, living in the heart of New
York City and going on television to talk about industry changes. You’re
now in your 30s and life hasn’t exactly turned out that way. Instead, you’re
working 9am to 5pm without a promotion in sight or significant pay raise.
Suffice it to say, you’re not reaching the goals you listed years ago. Sad.
Indeed, if you’ve answered ‘yes’ to all these questions, then you might be
succeeding, and you don’t even know it.
3. Schematically depict the operational definition of the concept of
stress and develop 6 questions that would measure stress.

6 Question:
 Have you been easy to control my temper at all times?
 Did you felt useless or worthless as a person?
 Do you have feelings of fear or even panic?
 Do you felt run down and worn out?
 Do you felt angry with yourself?
 Have you been able to sleep well?
 Do you felt quite angry inside ... "got at", let down, or frustrated...'?
 Do you felt positive about yourself?
 Do you found it easy to unwind and relax
 Do you been uptight, especially in your neck, back, or limbs?
4. Explain the principles of wording, stating how these are important in
questionnaire design, cite an examples not in the book.
 Explain the principles of wording, stating how these are important in
questionnaire design, citing examples not in the book. The principles of
wording is the appropriateness of the content of the questions. The nature
of the variable tapped will determine what kinds of questions are asked. If
the variables tapped are of a subjective nature (e.g., satisfaction,
involvement), where respondents’ beliefs, perceptions, and attitudes are
to be measured, the questions should tap the dimensions and elements of
the concept. If objective variables, such as age and educational levels of
respondents, are tapped, a single direct question appropriated.
 The purpose of each question should be carefully considered so that the
variables are adequately measured and yet no superfluous questions are
asked.
 Example: Asking subjective nature: “How ambitious are you?” Asking
objective variable: “What was your greatest success?”
5. Develop and name the type of measuring instrument you would use
to tap the following:
Which brands of beer are consumed by how many individuals? Nominal
scale will be used. The questionnaire might simply ask the name of the brand
consumed by each individual and, when the responses are received,
categorize them under the different brands, or the popular brands can be
categorized with a final item “Other” and respondents asked to mark the one
they consume.

 How much people like an existing organizational policy.