INSITE™ Fault Viewer Training
INSITE™ Fault Viewer Training
Agenda
INSITE™ Fault Viewer Overview
Using the Tool
Features and Benefits
Applications
Specifications
System Diagram
Support
Frequently Asked Questions
Summary
INSITE™ Fault Viewer Overview
INSITE™ Fault Viewer is designed to
provide the ability to monitor public faults on
a J1939 or J1708 network
INSITE™ Fault Viewer will help to isolate the
probable cause of a system failure or error
This information can be used to troubleshoot
Cummins Inc. engine problems as well as
other devices on the network
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Using the Tool
To open INSITE™ Fault Viewer, go to Start
>All Programs >Cummins Inc >INSITE Fault
Viewer
INSITE™ Fault Viewer will try to automatically
connect when it is started
– If the appropriate datalink adapter is not connected,
an error will display
INSITE™ and INSITE™ Fault Viewer can
not be connected at the same time, since both
use the same datalink adapter connection
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Fault Viewer will
try to auto
connect when it
starts
Refresh fault Save fault Print fault
information information information Available Available
being being datalink datalink
displayed displayed adapter adapters for
vendors selected
vendor
Available help
information
INSITE Fault
Viewer Training
Displays all fault Displays all fault Presentation
information information
from devices on from devices on
J1939 network J1708 network
INSITE Fault Datalink adapter
Viewer Status name, firmware
version
Click on J1939 or J1708
tab to look at the fault
codes for J1939 or
J1708 respectively
INSITE™ Fault Viewer
Indicators
Reset all
inactive faults
on J1939 or
J1708 network
Reset Fault
Codes for
device
shown
Last successful
faults retrieval
time
Displaying Four Devices on
J1939 Network with no Active
or Inactive Fault Codes
Device information is displayed in the
following format in INSITE™ Fault Viewer:
Source Address Serial
and device name Manufacturer Model number
0: Engine #1, CMMNS, 6M3u07D110000, 0000
18 Faults 18 Active
Fault Summary: Total
number of faults and
number of active faults
Fault information is displayed in the
following format on the J1939 or J1708
network:
Fault Source- Suspect Parameter Number
(SPN) for J1939 or Source-Parameter Fault Code (SPN)
Identifier (PID) or Subsystem Identifier (SID) Description
110: Engine Coolant Temperature
1 31: Condition Exits
Fault Count:
Number of times
the fault FMI
occurred Description
Failure Mode
Identifier (FMI)
Features and Benefits of INSITE™
Fault Viewer
Main Features include:
Reading Fault Data from all the devices
connected to J1939 / J1708 network
Resetting Inactive Faults
Saving Fault Data
Printing Fault Data
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Features and Benefits of
INSITE™ Fault Viewer
Main Benefits are:
Fast
Simple to use
Visible at a distance
Saving and printing fault data
Applications
Quick view of all faults on the system
– Not limited to engine faults
Quick view of all devices on the system
Useful for Service Technicians, Service
Engineers, Distributor Field Service
Engineers, Performance Engineers,
Application Engineers and Control System
Developers
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Specifications
Requires All of the Following:
– Any active INSITE™ version except INSITE™
Basic
• INSITE™ used within the last 90 days
– Microsoft .Net 4.0, or higher, framework
– RP1210a compliant datalink adapter (DLA)
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System Diagram
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Support
Technical support provided using existing
INSITE™ Help Desk process
– For assistance call:
1-800-433-9341 or 1-812-377-8136 and select
option 2
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Frequently Asked Questions
Do I need to run INSITE™ to start and run
INSITE™ Fault Viewer?
No
– INSITE™ Fault Viewer is independent of INSITE™
– You can use INSITE™ Fault Viewer without using
INSITE™, but you must have a active registered version
of INSITE™ (except for INSITE™ Basic) installed on the
PC
Who should I contact if I have any problem
installing or using INSITE™ Fault Viewer?
Support
Summary
INSITE™ Fault Viewer is an INSITE™ “Add-
on”
It provides a list of devices attached to the
J1939 or J1708 network along with any
faults reported by each device
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