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HPC2 Course Guide SINGSON

This document outlines the course guide for the Fundamentals of Lodging Operations course at the School of International Hospitality Management. The 17-week semester is divided into modules covering topics such as the history of travel and lodging, hotel departments, guestroom cleaning procedures, and sustainability in the hospitality industry. Each week focuses on 1-2 modules involving readings, assignments, quizzes, and other activities. Major exams include a midterm, long tests, and a final examination.

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118 views4 pages

HPC2 Course Guide SINGSON

This document outlines the course guide for the Fundamentals of Lodging Operations course at the School of International Hospitality Management. The 17-week semester is divided into modules covering topics such as the history of travel and lodging, hotel departments, guestroom cleaning procedures, and sustainability in the hospitality industry. Each week focuses on 1-2 modules involving readings, assignments, quizzes, and other activities. Major exams include a midterm, long tests, and a final examination.

Uploaded by

Mon Ram
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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8 Mendiola Street, Malacañang Palace Complex, 1005 Manila, Philippines

School of International Hospitality Management

COURSE GUIDE
HPC2
Fundamentals of Lodging Operations
SY 2020-2021, 1st Semester

Wk Day Topics Materials Activities


1 Aug Course Orientation  Student Handbook
24-28  LCCM V-M-O
 Course Overview
 Course Requirements
 Course Syllabus
2 Aug Module 1 Modules (pdf, word, ppt) Assignment
31  History of Travel & Lodging e-syllabus
-Sept
Module 2
4
 The Lodging Industry
3 Sept 7 Module 3 Modules (pdf, word, ppt)  Assignment
– 11  Front Office Department e-Syllabus  Activity
Module 4
 Cleaning Equipment
4 Sept Module 5 Modules (pdf, word, ppt)  Quiz
14-18  Food & Beverage e-syllabus  Activity
Department
Module 6
 Cleaning Chemicals
 Cleaning Standards
5 Sept
21 – Long Test
25
6 Sept Module 7 Modules (pdf, word, ppt)  Activity
Wk Day Topics Materials Activities
-28 – A. Housekeeping Department e-syllabus
Oct 2  Introduction to  YouTube
Housekeeping
Module 8
 Proper Way to Clean
Windows
7 Oct 5 Module 9 Modules (pdf, word, ppt)  Seatwork
–9 B. Housekeeping Department e-syllabus  Activity
 The Housekeeping
Organization
Module 10
 Care, Cleaning &
Maintenance of Floorings
8 Oct 12 Module 11 Modules (pdf, word, ppt) Quiz
– 16 A. Guestroom e-syllabus Activity
 Room Attendant
Module 12
 How to Clean the Guest
Bathroom
9 Oct 19
Midterm Examination
-23
10 Oct 26 Module 13 Modules (pdf, word, ppt)  Activity
- 30 B. Guestrooms e-syllabus
 The Guest Bed
Module 14
 Chop and Fold Method
11 Nov Module 15 Modules (pdf, word, ppt)  Quiz
2-6 C. Guestrooms e-syllabus  Assignment
 Classification of Guestroom
Module 16
 Bed Make-up Procedures
12 Nov 9 Module 17 Modules (pdf, word, ppt) Activity
- 13 D. Guestroom e-syllabus YouTube Video
Wk Day Topics Materials Activities
 Guestroom Amenities
Module 18
 Prepare & Replenish
Guestroom Amenities
13 Nov Module 19 Modules (pdf, word, ppt) Activity
16 E. Guestroom e-syllabus YouTube Video
-20  Guestroom Make-up
Procedure
 Turndown Service
Module 20
 Swan Folding Towel
 Folding Toilet Paper
14 Nov
23 – Long Test
27
15 Nov Module 21 Modules (pdf, word, ppt)  Activity
30 –  Linen and Laundry Service e-syllabus 
Dec 4 Module 22
 Polishing Shoes
 Darning and Mending
Clothes
16 Dec 7 Module 23 Modules (pdf, word, ppt)  Activity
– 11  Butler Service e-syllabus
Module 24
 Proper Way to Pack a
Suitcase
17 Dec Module 25 Modules (pdf, word, ppt)  Group Case Study
14 –  Sustainability in the e-syllabus
18 Hospitality Industry

18 Dec
20 – Final Examination
22
Note: * Module review will be supported with online session if requested by the students.

Prepared by:

Ms. Rosenda Femarie Q. Singson

Faculty, HRM/HM Department

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