Requirements Management

Methodology, tools and CMMI

 Presentation Objectives
• What questions should be asked? When:
– Building a Requirement Management
Methodology
– Choosing the tool supporting the methodology

• How these questions relate to CMMI?

21st April 2010 Eric Mariacher - Logitech 2

 Intended Audience
• Anyone involved in managing, auditing or
architecturing Requirement Management
Processes

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 Agenda
• Background

• Defining a methodology

• Choosing the right tool

• Using the tool right: my experience

• How right? Bundle it all: CMMI

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 Product lifecycle
Marketing:
•Doing the right thing

Specify Test
Management: Product QA:
•Getting visibility Checking thing is
done right
Process QA:
•Checking how right
thing is done

Develop Developers:
21st April 2010 Eric Mariacher - Logitech
•Doing thing right 5
 Product lifecycle
Process Management
Checking how right
Doing the right thing thing is done
Requirement Test
Management Management

Checking thing is
done right

Configuration
Management
Doing thing right
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 Agenda
• Background

• Defining a methodology

• Choosing the right tool

• Using the tool right: my experience

• How right? Bundle it all: CMMI

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 Methodology
• Roles and Responsabilities

• Document Flow

• Iterative
– Manage change proactively

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 Roles and Responabilities

• Management, Project managers

• Marketing

• System architects / Technical leaders

• Developers

• Product QA

• Process QA
21st April 2010 Eric Mariacher - Logitech 9
 Document Flow

Marketing / Users
Requirements
Test Plan
System/
Architecture Test Execution
Specification
Test Reports
Functional
Specification
Bugs
Test Management
Files and Configuration Management
Releases
Requirement Management
21st April 2010 Eric Mariacher - Logitech 10
 Accept all changes as they
occur
Accept all changes as they
come
changes

time
Passive?

- Un-trackable
- Frustrations
 Freeze requirements at Project
start
Accept all changes as they Freeze
come
changes

changes

time time
Passive? Overkill?

- Un-trackable - Waterfall model -> too lengthy

schedule
- Frustrations
 « stepped RM process » as a
response to requirement
change
Accept all changes as they Freeze
come Re-negociate changes at
defined milestones

changes
Agile
changes

changes

time
time time

Passive? Overkill?
Proactive
- Un-trackable - Waterfall model -> too lengthy
- Frustrations
schedule + Trackable
+ Iterative
 Agenda
• Background

• Defining a methodology

• Choosing the right tool

• Using the tool right: my experience

• How right? Bundle it all: CMMI

21st April 2010 Eric Mariacher - Logitech 14

 Questions / checklist:
Centralized & Attributes
Question Priority Tool /
Methodology
Feature
Where do you find this document? Centralized repository

What requirement are you talking Unique ID

about?
I don’t find the info I need in this Attributes / template
requirement?
What is the complexity and/or risk Attributes / template
associated to this requirement?
What is the priority of this Attributes / template
requirement?
Questions / checklist: Process
Flow
Question Priority Tool /
Methodology
Feature
Who is the owner of this Attributes / template,
Roles and
requirement? Responsibility &
Process flow
Is this requirement agreed by Process flow
everyone?
Have we finished to implement this Process flow
requirement?
I commented it, haven’t you read it? Discussion thread &
Process flow
I was not aware of this change Discussion thread &
Process flow
 Questions / checklist:
Traceability
Question Priority Tool /
Methodology
Feature
Why are we implementing this Traceability
feature?
What is the impact if we change this Traceability
requirement?
Have all Marketing requirements Traceability
been translated into system
specifications?
Have all requirements been tested? Traceability

What is the minimum set of tests we Traceability

must run to have 100% coverage?
 Questions / checklist:
Miscelleanous
Question Priority Tool / Methodology
Feature

Is there something I can print? Printing

On what exact set of History / baselines

requirements did we agree on?
Project/Global Requirement Attributes / template &
History / baselines
Maturity/Stability trend?
Can we reuse this requirement Reuse / platform
from a previous project?
How can I build this special Customization
report and this special view?
Working offline or on distributed Synchronization
servers
Questions / checklist: Easy to
use
 Questions / checklist:
Centralized & Attributes
Question Priority Tool /
Methodology
Feature
Where do you find this document? high Centralized
repository

What requirement are you talking mid Unique ID

about?
I don’t find the info I need in this mid Attributes / template
requirement?
What is the complexity and/or risk mid Attributes / template
associated to this requirement?
What is the priority of this high Attributes / template
requirement?
Questions / checklist: Process
Flow
Question Priority Tool /
Methodology
Feature
Who is the owner of this low Attributes / template,
Roles and
requirement? Responsibility &
Process flow
Is this requirement agreed by mid Process flow
everyone?
Have we finished to implement low Process flow
this requirement?
I commented it, haven’t you read low Discussion thread &
Process flow
it?
I was not aware of this change mid Discussion thread &
Process flow
 Project document flow

Common Generic
Feature Library In RMTool: Libraries
System Spec

Owner: Owner: In RMTool: Project documents

Mktg & Eng System Architect
In TestMgmtTool

Traceability
Mktg Reqs System Spec Test Plan
Matrix
Owner: Owner: Owner:
Owner:
Mktg System Architect PQA
PQA
21st April 2010 Eric Mariacher - Logitech 26
 Questions / checklist:
Traceability
Question Priority Tool /
Methodology
Feature
Why are we implementing this mid Traceability
feature?
What is the impact if we change this low Traceability
requirement?
Have all Marketing requirements mid Traceability
been translated into system
specifications?
Have all requirements been tested? high Traceability

What is the minimum set of tests we low Traceability

must run to have 100% coverage?
 Traceability Trees
Marketing System Functional Test Plan
requirements Specifications Specifications
test156
MktgReq12 sys3 func73
test89
sys7 func15
MktgReq53 test67
func26
sys45
test22
func57
test124
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 Traceability Matrix

Tests

Test1 Test2 Test3

Requirements

Req1

Req2

Req3
 Questions / checklist:
Miscelleanous
Question Priority Tool /
Methodology
Feature
Is there something I can print? high Printing

On what exact set of mid History / baselines

requirements did we agree on?
Project/Global Requirement low Attributes / template &
History / baselines
Maturity/Stability trend?
Can we reuse this requirement high Reuse / platform &
Traceability
from a previous project?
How can I build this special mid Customization
report and this special view?
Working offline or on distributed mid Synchronization
servers
 Requirement Management:
Project stepped maturity trend
Project maturity trend

60
requirement status

50

40 delayed
draft
30
false agreed
20 agreed

10

0
1/1/2006

1/15/2006

1/29/2006

2/12/2006

2/26/2006

3/12/2006

3/26/2006

4/9/2006

4/23/2006

5/7/2006

5/21/2006
21st April 2010 time
Eric Mariacher - Logitech 31
Am I sure this requirement is not going
to change (Stability)?

Requirement change HISTORY

14

12

10
Did not Changed during
last Quarter
8 Changed during last
Quarter
Changed during last
6 Month
Changed during last
4
week

0
N 05

Ju 6
N 5

D 05
25 005

Au 05

Ap 6
Se 5

Ja 5

Ja 6

Fe 6

M 6

Ap 6

M 6

6
Se 5
17 005

05 200
28 200

03 00

21st April 2010 Eric Mariacher - Logitech 32

05 200

09 00

30 200

20 200

13 00

24 00

15 200

00
26 200

07 t20

19 20
15 l20
l2

2
2

b2

r2

n2
p2

ay
ar
ov

ov

r
g

n
c

ec
Ju

Ju

O
04
Ease of use. Document view vs
Database view

Document view Database view

ID Requirements Priority ID Requirements
sys3 Requirement high sys3 Requirement title
title requirement
body ID Requirements Priority
sys4 Another req title
sys3 Requirement high
sys4 Another req title mid title requirement
sys5 Yet another title
another body
requirement body

sys5 Yet another title high

yet another body
 Agenda
• Background

• Defining a methodology

• Choosing the right tool

• Using the tool right: my experience

• How right? Bundle it all: CMMI

21st April 2010 Eric Mariacher - Logitech 36

What does the CMMI address?

How
well?
CMMI
How
? Development Processes

Our Delivering the product

job

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 CMMI in 1 slide
Improving processes for better products
• Process Management Process Areas
• Project Management Process Areas
• Support Process Areas
– Configuration Management
• Engineering Process Areas
– Requirement Development
– Requirement Management
• SG specific goal
– SP specific practice
» SubPractices // Typical Work Products
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 RM vs RD
• Requirement Management addresses
managing requirement once they have been
developed

• Requirement Development produces and

analyzes customer and product requirements

• In this presentation: focus is on RM

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 CMMI: Requirements Management
Process Area

• SG 1 Manage Requirements
– SP 1.1 Obtain an Understanding of Requirements
– SP 1.2 Obtain Commitment to Requirements
– SP 1.3 Manage Requirements Changes
– SP 1.4 Maintain Bidirectional Traceability of Requirements
– SP 1.5 Identify Inconsistencies Between Project Work and
Requirements

• GG1 to 5 Generic Practices

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 Questions / checklist:
Centralized & Attributes
Question CMMI practice or
subpractice
Where do you find this document? GP2.6 Manage Configurations

What requirement are you talking GP2.6 Manage Configurations

about?
I don’t find the info I need in this SP 1.1Obtain an Understanding
of Requirements
requirement?
What is the complexity and/or risk SP 1.1Obtain an Understanding
of Requirements
associated to this requirement?
What is the priority of this SP 1.1Obtain an Understanding
of Requirements
requirement?
Questions / checklist: Process
Flow
Question CMMI practice or
subpractice
Who is the owner of this SP 1.2 Obtain Commitment to
Requirements
requirement?
Is this requirement agreed by SP 1.2 Obtain Commitment to
Requirements
everyone?
Have we finished to implement this GP2.6 Manage Configurations
requirement?
I commented it, haven’t you read it? SP 1.1Obtain an Understanding
of Requirements
I was not aware of this change SP 1.3 Manage Requirements
Changes
 Questions / checklist:
Traceability
Question CMMI practice or
subpractice
Why are we implementing this SP 1.4 Bidirectional Traceability
SP 1.5 Identify Inconsistencies
feature? Between Work and Requirements
What is the impact if we change this SP 1.5 Identify Inconsistencies…
SP 1.3 Manage Requirements
requirement? Changes
Have all Marketing requirements SP 1.4 Maintain Bidirectional
Traceability of Requirements
been translated into system
specifications?
Have all requirements been tested? SP 1.4 Maintain Bidirectional
Traceability of Requirements
What is the minimum set of tests we SP 1.4 Maintain Bidirectional
Traceability of Requirements
must run to have 100% coverage?
 Questions / checklist:
Miscelleanous
Question CMMI practice or
subpractice
Is there something I can print?
On what exact set of requirements SP 1.2 Obtain Commitment to
Requirements
did we agree on?
Project/Global Requirement GP2.8 Monitor and Control the
Process
Maturity/Stability trend?
Can we reuse this requirement from
a previous project?
How can I build this special report
and this special view?
Working offline or on distributed
servers