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Fishbowl Inventory
Training Guide
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T ABLE OF C ONTENTS
Fishbowl Inventory Training Guide............................................................................................................... 1
Basic Overview .......................................................................................................................................... 3
Administration ............................................................................................................................................... 4
Implementation Checklist .......................................................................................................................... 5
Installing Fishbowl .................................................................................................................................... 9
Database Creation .................................................................................................................................... 10
User Groups/Rights.................................................................................................................................. 11
Reports ..................................................................................................................................................... 12
Company Setup ........................................................................................................................................ 13
Location/Location Group ......................................................................................................................... 14
Unit of Measure/Conversion .................................................................................................................... 16
Custom Fields .......................................................................................................................................... 17
Accounting ................................................................................................................................................... 18
Fishbowl & QuickBooks Interaction Chart ............................................................................................. 19
Accounting Configuration Wizard........................................................................................................... 20
QuickBooks Export.................................................................................................................................. 21
Purchasing .................................................................................................................................................... 22
Purchase Order ......................................................................................................................................... 23
Vendor ..................................................................................................................................................... 25
Part ........................................................................................................................................................... 27
Sales ............................................................................................................................................................. 29
Point of Sale ............................................................................................................................................. 30
Sales Order ............................................................................................................................................... 31
Customer .................................................................................................................................................. 33
Product ..................................................................................................................................................... 35
Pricing Rules ............................................................................................................................................ 37
Consignment ............................................................................................................................................ 37
RMA ........................................................................................................................................................ 38
Manufacturing .............................................................................................................................................. 39
Bill of Materials ....................................................................................................................................... 40
Manufacture Order ................................................................................................................................... 42
Warehouse.................................................................................................................................................... 43
Picking ..................................................................................................................................................... 44
Shipping ................................................................................................................................................... 45
Receiving ................................................................................................................................................. 46
Inventory .................................................................................................................................................. 48
Transfer Order.......................................................................................................................................... 49
Fishbowl Mobile Warehouse ................................................................................................................... 50
Training
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Basic Overview
If your business is similar to other small and medium-sized businesses, you are looking for smarter ways to run
your company to survive in this changing economy. After gaining control of your finances (generally with
QuickBooks), the next areas for efficiency improvement include order management, inventory control,
warehouse management and manufacturing. In the past, this meant leaving QuickBooks and buying software
systems costing upwards of $100,000 with reoccurring costs of $20,000 a year–costs typically outside the
budget of small and medium-sized companies. Additionally, these systems can be complicated and cumbersome
to use. Finding employees that are knowledgeable in the new system adds to both these costs and your
frustration.

Fortunately, Fishbowl Inventory is an affordable solution that solves many of the problems that only expensive
solutions solved in the past. Fishbowl integrates with Intuit’s QuickBooks and is the leading inventory control
and manufacturing solution, allowing companies to continue to use the QuickBooks software they already
know. In short, Fishbowl provides control over many problems faced by small and medium-sized businesses
that are trying to survive in today’s highly competitive business world.
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Administration
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Implementation Checklist
Pre-
Pre - Installation Steps

Hardware Implementation

Windows 2000 (or newer), or Linux loaded on the server

Computers that will be using Fishbowl networked
A minimum of 300 MB available space on your HDD
At least 1 GB of RAM for Server and 512 MB RAM for Client
Set monitor resolution to at least 1024x768
CD Rom if you will be installing from a disc
Reliable Internet access
Latest service packs and updates installed

QuickBooks Integration

QuickBooks version 2007 or newer

QuickBooks client (application) on the same computer as the Fishbowl server
Enable class tracking in QB if applicable (location group tracking in Fishbowl)
Decide how frequently you will download information into QB
Verify that all data in QuickBooks is accurate and make any needed changes
Login to QuickBooks as “Admin” and switch to single user mode
Print instructions for integration from Fishbowl’s accounting configuration

Install Fishbowl Inventory Software

Installation

Insert disc or run download to install the latest version of Fishbowl Inventory
Select “Quick Server” install on server “Quick Client” on all other workstations
Create a new Fishbowl Database
Start Fishbowl Server then Client. Use the client to login (user & pw = admin)

Company Set-
Set-Up

Determine the number of workstations the Fishbowl client will be running on

Determine how many people will have access to Fishbowl
Configure users, security rights, and user access for Fishbowl modules
Set appropriate payment terms for your customers
Determine how many locations do you have and setup appropriate warehouses
Determine the functionality of each needed location and configure appropriately
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Enable location group tracking if applicable (Class tracking in QuickBooks)

Assign locations to proper location groups
Determine if you will need a Product Tree (to apply pricing changes by category)
Create classes as needed (Location, Enterprise or Type of Product)
Determine if you will use serial numbers, expiration dates, or other tracking
Determine if you need to create any custom fields
Determine which units of measure (and conversions) you will need
Restart Fishbowl server and Fishbowl client

Post-
Post - Installation Steps

Setup Inventory Locations & Units of Measures

Complete the initial startup wizard in Fishbowl and enter appropriate data
Setup needed location groups
Setup needed locations, delete any that are unused
Enter applicable units of measure
Enter unit of measure conversions as needed
Edit information on carriers that are applicable and add needed vendors
Enter new terms offered to customers and by vendors
Insert company Logo to be used on Fishbowl reports

Integrating with QuickBooks

Setup or modify payment terms

Go to accounting module to perform the QuickBooks integration
Enable class tracking (optional) within QuickBooks if applicable
Bring in company information if applicable
Bring in inventory items if applicable
Bring in vendor (supplier) information if applicable
Bring in customer information if applicable
Set the Accounting Module Options

Assign Individual Parts to Locations

Assign individual parts to Locations

Move parts to their locations using the Inventory Transfer Data import
Make sure the spreadsheets are formatted correctly
Verify inventory quantities and make needed changes

Set up User Groups and User Rights

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Create New fishbowl user groups

Assign user group rights
Create new users and enter passwords
Assign users to user groups

Enter Tax Information

Add tax Agencies

Add tax rate.
Assign the classes you are going to use. (Location, Enterprise or Type of Product)

Create Bill of Materials

Determine type(s) of BOM’s that are needed

(Option 1) Manually enter bill of materials
(Option 2) Import bill of materials using Bill of Materials CSV file import
Set the “Auto Create” option where applicable

Purchasing Module Group

Update vendor information

Enter information on parts vendors sell to you
Review module options in each module

Refine the Materials Module Group

Make sure all parts are entered into Fishbowl

Use the Part, Product, and Vendor Pricing CSV file to update multiple parts
Make sure all parts are properly classified under the "Details" tab
Enter in any defined custom fields you might use
Check any options that will be applicable for each part
Enter in Receiving Tolerance, Cycle Count Tolerance, and Lead time for each part
Associate each part with a vendor(s) who sells it
Import pictures if you are going to use that feature on various parts and products
Assign default locations for each part
Review module options in each module

Go to the Sales Module Group

Create needed customer groups in the customer module

Assign customers to groups under the groups tab
Assign default sales reps to manage customer accounts
Setup needed pricing rules on a customer, customer group, or product basis
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Setup any discounts that are used

Review module options in each module

Fishbowl Inventory Reports

Go to the report module in the general module group

Verify that reports information is accurate
Contact fishbowl reports team for any report modifications or custom reports
Review module options

Notes
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Installing Fishbowl
1. Turn off all Anti-Virus or Firewalls during the installation. They may be resumed immediately
following. Insert a cd disk or download the latest copy of Fishbowl off our website.

2. Open the installer and click run.

3. A Warning Notice is displayed regarding the compatibility of versions between Fishbowl and
QuickBooks. Fishbowl 5.2 or newer will ONLY integrate with QuickBooks Pro, Premier, or Enterprise
version 2007 or later. Click Next.

4. Read through and accept the License Agreement and click next.

5. On the following screen choose to enter a License Key. If you are

installing on your Server Computer we recommend the Complete Install. If
you are installing on a client, we recommend the Client only install.

6. You have the option to download iReport, or to Configure Advanced

settings if desired. You may also specify a location different than default for installation. Click next.

7. Choose whether or not you want Fishbowl to start with Windows. For convenience we recommend
having the Fishbowl Server auto-start when Windows starts. Click Next.

8. Select the Start Menu folder for Fishbowl. Or, if you would not like to have a Fishbowl folder in the
Startup Menu, select the option to not create a Start Menu folder at the bottom of the wizard. Click Next

• Note: at the bottom of this screen you may also see a box that says Create Icons for All Users. If
you are installing on a computer that will require multiple users to have the ability to log into
Fishbowl then you will want to make sure this box is selected so icons may be created for all users of
the computer.

9. Choose whether or not you would like Fishbowl to create Server or Client desktop icons. You may also
create Client or Server Quick Launch icons that will be available on your toolbar. Click next.

10. In the final step the Install Wizard will extract and install the necessary information. When this is
completed you will be asked insert a license key. If you do not have your license key you may contact
support by email, chat, or phone and they can send it to you.

Notes
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Database Creation
To create a new database you will need to be on the Fishbowl Server computer. The Fishbowl server will also
need to be stopped.

1. Right click on your Fishbowl server in the system tray and choose
options. Click Yes to stop the server. The Fishbowl Server
Administration box will be displayed.

2. Select the Add Database Connection icon located on the Component

Toolbar. This will display the New Database Connection Wizard.

3. Of the options that appear, choose Create a New Database and click
Next.

4. You will now be asked to choose a Costing Method for this database.
We recommend consulting with an accountant before choosing your
costing method as once the costing method has been chosen it may not
be modified.

5. The final step of the Database Connection Wizard requires a Database

name to be entered. Unless installed in a different location, this database
will be stored in C:\Program Files\Fishbowl\database\data by default.

6. Click Finish to complete the Database Creation Wizard.

Notes
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User Groups/Rights
Create a New User Group
1. Within the Setup Module Group | User Group Module Choose New
from the Module Toolbar.

2. Enter the Name of the New Group and choose the users to be members
of this group by highlighting their name and selecting the blue arrow.

3. Choose Save from the Module Toolbar.

Assign Access Rights to a User Group

1. Within the Setup Module Group | User Group Module double click
the User Group to be assigned rights so their information is displayed
on the main screen.

2. Choose the Rights subtab.

3. Within this subtab, scroll down the list of available user rights features.
The items that are checked are the features the user group has access
rights to.

4. Choose Save from the Module Toolbar to save your changes.

Additional Details

Duplicate

Any User Group may be duplicated be highlighting the Group and choosing Duplicate. Once the Group has
been duplicated, the name and any access rights may be modified and then saved.

Notes
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Reports
Fishbowl Inventory provides over a hundred reports for your use. The Reports are found within the Fishbowl
Client under General Module Group | Reports Module. Within this Report Center, each report is grouped
according to logic and subject. If necessary, Custom Reports are also available to be created for a fee.

The following Reports are most commonly used within Fishbowl:

• Cycle Count List

• On hand by Date

• Part Activity Report

• Sales Order Summary

• Purchase Order Summary

• Margins Reports

Notes
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Company Setup
The Company Module is where all of the detailed information regarding your company is stored. You may
choose to enter as much or as little information as you choose depending on your needs.

Add Company Information

1. Company Information may be added via the Setup Module Group |
Company Module. Most of the information for your company should
have been imported via the QuickBooks integration; however, if
information still needs to be added it can be done so at this point.

2. In the Details subtab a Company Logo may be added. This logo will
appear on all reports.

3. To save an image, choose the Open Image icon located on the Component Toolbar.

4. Browse to the saved image, and choose open. Once the image is uploaded, make sure to save your
changes on the Module Toolbar.

5. Within the Address Subtab, unlimited addresses may be added for

your company. This includes Bill To, Ship To, and Main Office
addresses, etc.

6. To create new addresses choose the New Address icon.

7. Enter the Address Name, Type, and address information then click ok to complete and add your address
to the company list.

Additional Details

Contact

Multiple Contacts may be added for your company for internal use. For additional information on how to add
contacts, see Contacts Subtab.

Shipping Terms

Fishbowl provides a few Shipping Terms, however Custom Terms for your company may be created via the
Shipping Terms subtab. For additional information please see Company Shipping Terms.
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Email

Fishbowl allows you to set up four standard Emails that can be automatically sent out to your
customers/vendors at various points in the work flow. See Email for additional information.

Notes
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Location/Location Group
For example, a Location Group could be considered a main site or warehouse (SLC or MI warehouse), a
physical location (a truck, specific areas of the warehouse), etc. A location then could be considered as an
area inside the site (either front of warehouse, or even more specific certain shelves) or physical location
(stock of truck, or once again shelves of a specific area in the warehouse). A Location can be as simple or
complex as you desire. If you are set up with bins, the Location Module can mimic those. If you want to say
that the inventory is in the warehouse, you can set up a Location for the warehouse.

Create a New Location or Location Group

1. In the Setup Module Group | Location Group Module choose New from
the Module Toolbar.

2. Enter the Name for the Location Group and choose the users to have
access to this Location Group.

3. Click Save from the Module Toolbar.

4. Next, go to the Setup Module Group | Location Module and click New
from the Module Toolbar.

5. Enter a Name and Description for the Location, as well as the Location
Group for which the Location is to be associated.

6. Choose Save from the Module Toolbar to save your changes.

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Additional Details

Default Locations

A Location may be set as Default for a specific type and group by checking the first available option at the
bottom of the screen. A Location may also be set as default for a customer by choosing the customer from a
given drop down menu. See Location for additional information.

Location Sort Order

The Sort Order will organize your pick according to the order specified in the Location Sort Order. Items on
your Pick will be organized according to the placement and order of locations in the Sort Order instead of the
placement and order of locations on the Sales Order. See Location Sort Order for additional information.

Notes
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Unit of Measure/Conversion
The Unit of Measure (UOM) Module allows you to add or modify Units of Measure and conversions from one
UOM to another. Units of Measure should be entered into Fishbowl before your parts.

Create a New Unit of Measure and Conversion

1. In the Setup Module Group | Unit of Measure module, click New from
the Module Toolbar.

2. When the Adding a New UOM wizard appears, choose the type (length,
count, time, weight, etc) of UOM this will be and click next.

3. Enter the Name for the UOM and click next.

4. Enter the Abbreviation for the UOM and click next.

5. If desired add any additional details and click Finish.

To then create a conversion for aUOM, complete the following steps:

1. Click the UOM to receive the conversion and choose the Conversions
subtab.

2. Choose the new icon from the Component Toolbar.

3. Select the type of UOM to convert to (time, count, length, package, etc).
Click next.

4. Next choose which UOM of the conversion greater than the other and click next.

5. Enter in the quantity of how many UOM’s equals the other UOM. Click next.

6. Verify the conversion and choose Finish to complete the wizard. The UOM conversion will now be
displayed in the Conversions subtab of the UOM Module.

Notes
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Custom Fields
Custom Fields are fields available to accommodate the varying needs of different companies. They are
unlimited internal-use fields that can be used in most of the Fishbowl modules.

Create a New Custom Field

1. In the Setup Module Group | Custom Fields Module, choose the
module from the View Custom Fields for drop down menu. When
you are viewing the module list for which you’d like to create a
Custom Field, choose New from the Module Toolbar.

2. Enter the Name, Description, and Type of the Custom Field. Also choose whether this Custom Field is
required or not by checking or ignoring the required option.

3. Choose ok to save the Custom Field.

Additional Details

Custom Lists

Custom Lists may also be created instead of a text field. For additional information on how to create radio
buttons or lists, please see the Custom Field module.

Notes
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Accounting
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Fishbowl & QuickBooks Interaction Chart

Combining Fishbowl and QuickBooks results in a powerful inventory/accounting solution, and it’s important to
understand the interaction of these tools. Within Fishbowl, inventory may be purchased, maintained,
manufactured into finished goods, and eventually sold. Fishbowl covers your inventory needs and allows
accounting to continue in QuickBooks. Below is a list of the most common actions in Fishbowl, and the
associated action that occurs in QuickBooks.

Fishbowl Inventory & QuickBooks Interaction

Fishbowl Inventory QuickBooks Accounts affected within

QuickBooks
Purchase Order Created N/A N/A
Inventory from Purchase Item Receipt Created Accounts Payable/Inventory
Order Received Asset
Previously Received Item Receipt Deleted and Accounts Payable/Inventory
Purchase Order is Bill is Created Asset (Accounts Adjusted
Reconciled and Fulfilled appropriately based upon
changes made during
Bill is Paid in QuickBooks reconciliation of PO)

Cycle Count or Inventory Account Adjustment Only Inventory Asset/Inventory

Adjustment Adjustment (COGS)
Manufacturing (If Account Adjustment Only Inventory Asset/ Labor
applicable) (expense – If applicable)
Sales Order Created for N/A N/A
Customer
Sales Order Invoice Created for Inventory Asset/Cost of
Shipped/Finished Customer Goods Sold
(Inventory deducted in Income/ Accounts
Fishbowl) Receivable
Payment Applied to Invoice
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Accounting Configuration Wizard

The Accounting Configuration Wizard integrates QuickBooks and Fishbowl together which allows the
ability to import and export between the two softwares. It also guides you through selecting accounts and
importing data from QuickBooks into Fishbowl. Fishbowl Inventory 5.0 or newer integrates only with
QuickBooks 2007 or later.

The Accounting Configuration Wizard

1. On your Fishbowl Server computer, log into Fishbowl as admin and QuickBooks as admin in single user
mode.

2. In Fishbowl, go to the Accounting Module Group | Accounting Module.

Click on the Configure tab, then Accounting Configuration Wizard.

3. The first screen of this wizard will show a set of instructions as well as
accounts that may be mapped within Fishbowl. Read through these instructions and choose next.

4. The Accounting Configuration Wizard now requests for a user to be created in QuickBooks. Fishbowl
Inventory utilizes this user when it exports to QuickBooks. Follow the instructions on how to create a
new user and click next.

5. The following step will connect Fishbowl with QuickBooks. If QuickBooks is currently open and the
correct file is connected you may choose to use the file currently open. If the correct file is not open then
choose the browse option and select the QuickBooks file you wish to connect to. Choose next.

6. Fishbowl will now attempt to connect to QuickBooks. If this is your first

time connecting to QuickBooks, a dialog box will be displayed in
QuickBooks which asks when to allow Fishbowl access to the company
file. We recommend 'yes, always allow access even if QuickBooks is not
running’. (This option allows you to export to QuickBooks without
requiring QuickBooks to be open on the same computer).

7. Next select the user created in the first step as the user to login as. Once
you click "Continue", a dialog will come up asking if you want to grant
access to Fishbowl, select "Yes". A summary dialog will come up in which
you can press "Done".

8. You will then be taken back to Fishbowl where you can choose the file to connect to and successfully
integrate the QuickBooks and Fishbowl softwares together. Once the green success message is shown,
choose next.

9. Select whether you will be using default Fishbowl accounts, or whether you will be choosing from
existing QuickBooks accounts. Choose next.
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• Note: Using the Fishbowl default Accounts will create a default set of 21 accounts in QuickBooks. If
you choose from existing QuickBooks accounts then you will be sent through the 21 accounts and
asked to map each account to one of your QuickBooks accounts.

10. The user may now import specific data into Fishbowl such as Company
Information, Classes, Vendors, Customers, and Items.

11. Now that Fishbowl is handling the Purchasing and Inventory aspect of
your company, we recommend turning off these features in QuickBooks.

Notes
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Q uickBooks Export
1. In the Accounting Module Group | Accounting Module | General Subtab view the Export section.

• Note: Before exporting, the user must first have completed the
Accounting Configuration Wizard

2. Choose whether this export will be Standard, Repost, or Mark as

Posted.

3. Choose the Export icon.

4. An export box will be displayed, showing the items to be exported and

their status.

5. The export may take a long time, depending on the items being sent to
QuickBooks. To prevent any duplication, do not stop the export in the
middle of a run.

6. Upon completion, all the status of the items will appear as done.
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Purchasing
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Purchase Order
The Purchase Order Module allows for users to create and issue Purchase Orders with Parts, Misc. Items,
Credits, or Outsourced items. Once orders have been created and issued in the Purchase Order Module they will
need to be fulfilled in the Receiving Module for the items to be placed in the Inventory Module.

Create a Purchase Order

1. In the Purchasing Module Group | Purchase Order module click New from the Module
Toolbar.

2. From the Vendor drop-down list select the vendor for whom this Purchase Order is being sent.

• If your vendor does not currently exist in the system you may
select <Add New> from the bottom of the vendor drop-down list.
This will take you through a wizard to add this new vendor.

3. Next, use the drop down menu to add a Part to your order. If necessary,
change the quantity for each part added.

• If your part does not yet exist in the system you may select <Add
New> from the bottom of the part drop-down list. This will take
you through a wizard to add this new part.

4. Issue the Purchase Order by selecting the Issue icon located on the
Module Toolbar.

5. Once the Purchase Order has been issued, the user will now go to the Receiving Module to receive the
items into Inventory.

Additional Details

Vendor Last Cost

Once an item has been purchased from a vendor at a certain cost, Fishbowl will store that last cost in the
Vendor module. The next time an order is created for that vendor, the last cost will auto-fulfill for the items.

Receive PO wizard

The Receive PO wizard automatically brings the user from the Purchase Order module to the Receiving
module. The order highlighted will then be able to be quickly received, reconciled, and fulfilled.
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Auto PO function

Auto PO is an easy way to generate Purchase Orders for low parts with an assigned default vendor. In order
to use Auto PO on a specific part you must already have Reorder Level Points set up for those parts. When
the Auto PO icon is selected, Purchase Orders will auto-generate (by vendor) for all of the parts that are
currently below their Reorder Level. See Auto PO for additional information.

Changing details such as Shipping Terms or Payment Terms

The Purchase Order details subtab will give a general overview of your order. In this subtab you may view
the vendor, date the Purchase Order was issued, created, and completed as well as the last user to make
changes to the order. The Fulfillment Date, Shipping and Payment Terms, FOB, and Carrier are all
populated from the details tab in the Vendor Module.

Purchase Order Credit Return

Credit Returns may be created for a Purchase Order by simply changing each line item status from
Purchase to Credit Return. For additional information please see Purchase Order Credit Return.

Notes
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Vendor
The Vendor Module is used to store all the information necessary for each vendor in one easy location. Any
information regarding a vendor may be modified in this module.

Create a Vendor

1. Choose the Purchasing Module Group | Vendor Module and click the New icon located on the
Module Toolbar.

2. A New Vendor Wizard will appear. Enter in the name of this Vendor
and click Next.

3. Enter in the address of this vendor. After entering in the correct

information click Next.

4. The following screen asks for a contact name and information. This
screen is optional.

• If you choose to enter in contact information then do so at this time, however it is not
required.

5. The last screen will ask for Vendor Details. Click Finish when done.

• These details will be default for this vendor on Purchase Orders. You may still manually
change these details on individual Purchase Orders if you so choose.

Additional Details

Alert Note

The user has the ability to enter an Alert note in the Vendor Details subtab. If an alert note is entered for a
vendor, it will be displayed to the user when this vendor is added to a Purchase Order.

Inactivate a Vendor

Once a Vendor has a Purchase History, it may not be deleted. However, it may be inactivated through the
Vendor Module. Once a vendor has been inactivated it will only be visible through a Custom Search. See
Inactivate a Vendor for additional information.
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Vendor Cost Rules

The Vendor Cost Rules allows the User to establish costing rules or prices from each of their vendors.
Companies may use this feature to simply add the set cost of each item they purchase, or they may add certain
discounts when purchasing a specific quantity from this vendor, etc. The Part's UOM will auto-populate based
off the UOM specified in the Inventory Module. See Vendor Cost Rules for additional information.

Notes
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Part
A Part refers to an item you store, manufacture, or consume. When you have a part you want to sell, it should
also be designated as a Product. Your Parts in inventory may be of various types, may be tracked in multiple
ways, may be manufactured or assigned to a Bill of Materials, and of course may be placed on Purchase Orders.

Create a Part

1. Choose the Materials Module Group | Part Module and click the New
icon located on the Module Toolbar.

2. The Create a New Part Wizard will be displayed. Enter a unique part
number, description, and choose your Part’s Type. Click Next.

3. Enter any desired tracking information for the parts. Click Next.

• The user may create custom tracking methods within the

Part’s Module Options if needed.

4. The next step allows users to Add Initial Inventory for this part, if
desired. The Part’s Location, Tag, Quantity, and Cost must all be entered
before moving to the next step.

• If inventory is not added at this time, the Part will not be

visible in the Inventory Module until inventory is added at a
later date.

• If Tracking information (specifically Serial Numbers) should

be entered for the Part it will be done so on the following step

5. The last step of the wizard is to specify whether or not this Part is for sale. If the Part is for sale, enter
the Price for which it is to be sold. Click Finish to complete the wizard and the Part’s creation.

Additional
Addition al Details

<Add New>

A New Part does not always need to be created within the Part Module. All of the Modules that require a Part to
be added to an order also have the Add a New Part wizard capability. When going to add a part to an order
where the part does not yet exist, scroll to the bottom of the Part’s drop down menu and choose <Add New>.
This will open the Add a New Part wizard and will take the user through steps 1-5 as shown above.
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Custom Tracking

As stated above, the user has the ability to create unique custom tracking methods. This is done through the
Part’s Module Options, and can be reached by going to Tools | Module Options from the Part Module.

Auto ROP

The Auto ROP (Reorder Point) Wizard allows users to automatically calculate reorder points for your parts.
This wizard uses historical sales data within Fishbowl to determine the maximum and minimum reorder levels.
For additional information on how to establish Reorder Points via the Auto ROP Wizard, please see Auto ROP.

Auto ABC

ABC codes are a standard method of prioritizing portions of your inventory. For example, parts that are most
active in your inventory--i.e. sold or used most often--should be counted and reordered more often than those
less used. If you have historical sales data within Fishbowl, you can calculate ABC codes automatically using
the Auto ABC Wizard.

Bill of Materials

Within the Part Module, a Part may be assigned to a Bill of Materials as a Raw or Finished Good. Once Bill of
Materials are assigned to a Part, the parts may then be placed on a Work Order and Manufactured. See Assign
Parts to a Bill of Materials for more information.

Notes
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Sales
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Point of Sale
The Point of Sale Module is a supplement to the Sales Order module. It allows you to quickly sell products at
the point of sale—without creating a sales order. POS may also use Merchant Services.

Create a Point
Point of Sale Order

1. Choose the Sales Module Group | Point of Sales Module and choose New from the Module Toolbar.
This will display a blank Point of Sale order on the Main Screen.

• If you wish to keep track of specific Customer sales, choose a

Customer from the drop down menu. If you only wish to record the
sale itself, then leave the default Customer as Point of Sale.

• See Manage POS Customers or Point of Sale Module Options for

additional information on Point of Sale Customers.

2. Enter the Quantity of the Product being purchased into the field in the lower left corner. (Specify this
before selecting the product)

3. Choose your product from the given drop down menu.

• If your products are in a storefront type location, the line item will immediately appear on the order.
If your products are stored in different stock locations then you will need to specify where they were
pulled from. See POS Checkout Using Alternate Locations if your product is stored elsewhere. If the
product is serialized, a pop-up window will be displayed asking you for information about the Serial
Number before the line item will be added.

4. You may also add a Discount, Misc Item, a Subtotal line, or Return an Item using the corresponding
icons located next to the Product menu.

5. Choose a Payment method for the Customer

6. Click Checkout to complete the order

Additional Details

Credit Card Integration

Fishbowl allows Merchant Services through QuickBooks Merchant Services, or Authorize.Net. The user must
already have an existing account with one of the above services to integrate with Fishbowl. When payments are
made in Fishbowl using merchant services and the order is fulfilled, a paid invoice will be exported to
QuickBooks. See Merchant Services for additional information.
 31

Sales Order
The Sales Order (SO) Module is a versatile tool which allows you to do more than simply sell your products.
From the Sales Order Module you may create Sales Orders, credit returns, drop ship items, duplicate orders,
QuickShip orders, create a Payment for an order, print an Invoice, or create a QuickList.

Create a Sales Order

1. In the Sales Module Group | Sales Order Module click the New icon
located on the Module Toolbar.

2. First you will want to select a Customer from the drop down list. The Bill
To and Ship To address field will populate according to the default
addresses set up for the Customer.

3. Choose the Product to be placed on the Sales Order, and adjust the
quantity if necessary.

4. The Price will auto-populate according to the price specified in the Product Module. If a price is affected
by a Pricing Rule, it will appear on the Sales Order in blue.

5. If necessary, change the Tax, Location Group, and Class for the Order.

6. Once all of the items have been added to the SO, choose the Issue icon located on the Module Toolbar.
The order will now be waiting in the Picking Module.

Additional Details

Associate two Purchase Orders with any one Sales Order

When creating a new Sales Order, an option is given on the main screen to supply both a Customer PO and a
Vendor PO numbers to the Sales Order.

Create a Credit Return

Credit Returns may easily be made within Fishbowl by creating a Sales Order and changing the type from Sales
to Credit Return. For additional information please see Sales Order Credit Return.
 32

Drop Ship an Item

Items may be drop shipped from Fishbowl by creating a new Sales Order and changing the item’s type from
Sale to Drop Ship. For additional information please see Drop Ship Items.

QuickShip

The QuickShip feature allows a streamlined pick-and-ship process, bypassing the Pick Module and Ship
Module. Orders can be picked, shipped, and fulfilled with one easy click of a button.

QuickList

A QuickList allows users to save groups of repeat purchase orders for each customer. If a customer has a
standard order, you'll be able to add it to the SO in one step. See Create and Use a QuickList for additional
information.

Module Options

The Sales Order Module is full of Module Options, which help to customize the software to your Company’s
needs. Some of the more popular Sale s Order Module Options consists of: Print Invoices, Enable SO to PO
functionality, Shipping Options, Reports, or Email. For additional information please see Sales Order Module
Options.

Notes
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Customer
The Customer module allows for information regarding customers to be edited within your database.

Create a New Customer

1. Choose the Sales Module Group | Customer Module and choose New from the Module Toolbar.

• You may want to note the only required fields when creating a new Customer are the Name and
Street Address. Once a Customer has been created, the information entered may be edited at any
future time if necessary

2. Once the New Customer Wizard is displayed, the first step is to enter a
unique Name and Customer Number. If this is to be a Customer Job,
check the box and assign it to a separate Customer. Choose Next.

• To help with searching, Fishbowl requires that all customers have a

unique identifier. This means that you cannot have more than one
Customer of the same name. If you have more than one Customer of
the same name, add a unique identifier to the name. Numbers, zip codes, area codes, or business
names are commonly used to distinguish between Customers.

3. Entering a Customer Address is a required field. Fill out the information for a Main Address and click
Next.

• If multiple addresses are needed for a Customer such as a Bill To, Ship To, etc. they may be done
via the Customer Import or through the Customer Module |
Address subtab.

4. In the following screen you can enter your Customer's Contact

Information. Click Next.

5. Next is the Customer Details screen. This is the accounting portion assigned to each customer. You
will choose the shipping terms, default terms, tax rate and status of
this customer. A note field is also available. Click Next

• For a list of terms and their definitions please see Create a New
Customer
 34

6. The final step of the New Customer Wizard is to Add a Customer to Customer Groups. The Customer
Groups must already exist in Fishbowl before a Customer may be added to them during this step.
Customer Groups may be added through the Customer | Groups subtab.

7. Click Finish to add a New Customer to your Fishbowl database.

Additional Details

Create Customer Groups

Customer Groups can be used to organize your Customers. For example, you may like to put Customers who
purchase on a regular basis in a different group than Customers who don't purchase as often. Also, you may like
to separate your family members and friends so that you may apply certain types of pricing for each group.

Notes
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Product
The term Product represents something that is for sale. It is possible to have more than 1 product per part. In
Fishbowl Inventory a part is something you purchase and use, while a product is something that is sold on a
Sales Order. You may or may not have the product number the same as the part number. Unless specified
otherwise, when a part is created and marked to be sold, a product is automatically created.

Create a New Product

1. Choose the Materials Module Group | Product Module and select
New from the Module Tool bar.

2. The Product Main Screen will now be ready to populate with the
following fields: Product, Product Description, Part, Price, UOM, and
Class.

3. Select whether your Product is Active, Taxable, and also whether or not
you wish the Product to be displayed in the SO drop down menu combo
box.

4. Enter details if desired, and add a Product Image by choosing the Open Image icon located on the
Component Toolbar and browsing to the appropriate images.

5. Click Save from the Module Toolbar to save your Product.

Additional Details

Product Tree

The Product Tree allows you to organize your products into Categories and Subcategories. Products can be
placed in multiple groups, and are especially useful when specifying Pricing Rules. For additional information
please see The Product Tree

Substitute

The substitute feature allows for specific products to be substituted for others when they are out of stock. If you
create a Sales Order and try to add a product without inventory, a user will be given the option to add any of the
specified Substitute products. See Substituting a Product for more information.
 36

Kitting

A Kit is defined as a group of products that are sold as a whole (as a single product). When defining a kit, you
have the option of having the kit grouped together when it is on a Sales Order. When a grouped kit is added to a
Sales Order, it is added as a single, grouped product (with a header).

Notes
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Pricing Rules
The pricing rule module allows you to markup or markdown your product prices for customers. Pricing Rules
may apply to Specific Customers, Customer Groups, Products, and/or Product Trees. The pricing module is a
convenient way to quickly and accurately provide price adjustments for your products.

Create a New Pricing Rule

1. In the Sales Module Group | Pricing Rule Module, choose New

from the Module Toolbar. This will create a blank pricing rule.

2. Enter the Pricing Rule Name and Description.

3. Choose the Customers, Products, or Product Tree for which this Pricing
Rule is to apply.

4. Select the Price Adjustment Type to apply for this Pricing Rule.

5. Choose Save from the Module Toolbar to save the

6. See the Pricing Rule Module for additional information

Notes
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Consignment
The Consignment module allows for tracking of inventory that is sold from a
consignment location. Transfer Orders, Purchase Orders, and Sales Orders may
all be created within the Consignment Module. A Consignment Location will
be associated with a default customer, and can have as many Products within
that Location as necessary. For additional information please see the
Consignment Module.
 38

RMA
RMA’s are convenient for Customers who request to return merchandise or services. This module acts as an
information center for those returns, linking you to the respective order modules which you'll use to fulfill
receiving and shipments. An RMA order can contain multiple items and resolutions per order. Choices for the
different resolution types include Credit, Substitution, Replacement, and Repair

Create a New RMA

1. In the Sales Module Group | RMA Module, choose New from the
Module Toolbar.

2. Enter the Customer for which the RMA is to be created.

3. Next, add the RMA items by clicking the New RMA Item from the
Component Toolbar. The New RMA Item window will appear.

4. Choose the Product to be placed on the RMA and choose whether or not the order is to be verified.

• Note: Verifying your order means Fishbowl will check this order against existing orders in the
system. Once all of the orders have been searched for and are displayed on the next screen, you may
choose which existing order to link this RMA to.

5. Enter the quantity to be returned in the following step and click Next.

6. On the last step choose the RMA type for this order (Credit, Replacement, Substitution, or Repair).

7. Click the Save icon from the Module Toolbar to save your order.

Additional Details

Links

The Links tab is used to reference any corresponding orders that may be associated with the fulfillment of this
RMA order. Quick-links will automatically be created only for corresponding Sales Orders. However, you can
also manually associate Purchase Orders, Transfer Orders and Work Orders with quick-links related to the
resolution of that item. Each order displays its current status.

Notes
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Manufacturing
 40

Bill of Materials
Bill of Materials (BOM) is a list of raw materials and sub-assembly parts that are required to manufacture a
part. Bill of Materials may be different types depending on the industry.

Add items to a Bill of Materials

1. In the Manufacturing Module Group | Bill of Materials Module,
choose the New icon located on the Module Toolbar.

2. Enter a Bill of Material number and type (Manufacture, Repair,

Disassemble, Maintenance or Service).

3. Choose when your BOM will auto-create (Never, When Short, Always
Create or Build to Order). Next, choose the Configuration for your Bill of Materials. This is done by
selecting the add item icon and choosing whether this part added
will be a Raw Good, Repair, or Finished Good.

• Note: Each Bill of Material must have at least one Raw Good and
one Finished Good to be complete.

4. After all of the desired items have been added, click Save to finish and
save your Bill of Materials.

Additional Details

One Time Item

Items that only need to be created once during a Work Order may be specified on the Bill of Materials as a ‘One
Time Only Item’. See Create a One-Time Use Only Item for additional information.

Multiple Finished
Finished Goods

An item may have multiple Finished Goods associated with it. This feature works well with companies who
manufacture a part and wish for the part to have more than one outcome. See Create a Bill of Material with
Multiple Finished Goods for additional information.
 41

Optional-
Optional-Variable Parts

Each Bill of Material part has the opportunity to become Optional-Variable; meaning the Customer can specify
from a list of products or quantity to further customize their order. See Create a Custom BOM with Optional-
Variable parts for additional information.

Stages

An item can be marked as a Stage when another item will need to be manufactured at the same time as this
order. The list for a Stage contains only those bill of materials who have the parent part listed as one of their
Finished Goods. See Bill of Material Stages for additional information.

Notes
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 42

Manufacture Order
Create a Manufacture Order
1. In the Manufacturing Module Group | Manufacture Module click
New from the Module Toolbar.

2. Enter your Quantity and choose the Bill of Material to be added to

your Work Order from the given dropdown menu.

• Note: If your item was set to Auto Manufacture when placed on

a Sales Order, then the Manufacture Order will automatically be
created and linked to the existing Sales Order.

3. Choose Issue from the Module Toolbar.

4. Choose the Start Work Order, Pick Work Order, and Finish Work Order icons located on the
Component Toolbar. Once the Finish Work Order icon is selected, the Work Order is completed.

Additional Details

Quick Fulfill

The Quick Fulfill Wizard allows users to Start, Pick, and Fulfill an issued Manufacture Order all from the click
of a button. If the order has multiple items to be fulfilled the Wizard will go through each item individually until
they are all completed. Please see MO Quick Fulfill for additional information.

Auto MO

Auto MO is an easy way to generate Manufacture Orders using Reorder Points for low parts with an assigned
default vendor. In order to use Auto MO on a specific part you must already have Reorder Level Points
established. See Auto MO Wizard for additional information.

Notes
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Warehouse
 44

Picking
Within the Picking Module items are picked to complete a demand whether it is a Sales Order, Work Order,
Purchase Order, etc. By default, Fishbowl will pick according to your Pick from Tag specifications within the
Picking Tools | Module Options.

Pick an Order
1. In the Sales Module Group | Picking Module, double-click the Sales Order you wish to pick from the
Search Panel.

2. Click Start from the Module Toolbar. The pick will then be in a
Started status.

3. Click Finish to pick all the items with an Entered status. Items that
require tracking information will display a dialog box and must be entered at this point.

• Note: Items that are short or on hold will not be picked at this time. The order will be kept open in a
Partial status until the inventory is available to pick.

4. Once the Finished wizard is complete, the Pick is now fulfilled and the order is ready to be Shipped.

Additional Details

Commit Items

Line items may be committed to a specific order within the Picking Module. The items still remain in
Inventory; however they are numbered among the Not Available quantity because they are committed to an
order.

Group/Ungroup Items

Orders may be grouped and picked according to a specified date range. When orders are grouped they are
combined together with a new Pick number. Grouped items that have not yet been picked may be ungrouped at
any time. See Group/Ungroup Picks for additional information.

Line Item Status

Each line item will have a status set to it, based on the inventory availability. If Inventory is available the user
will still have the opportunity to commit or hold the item. See Pick Line Item Status for additional
information.
 45

Location Tree

In order to make the Pick process more intuitive, Fishbowl allows you to incorporate the set up of your
warehouse when creating a Pick List. This allows the items you wish to Pick to show up in the same order as
they would be in your warehouse. This is also helpful when picking from multiple locations. See Pick
Location Tree for additional information.

Shipping
The Shipping Module is primarily for packing and shipping Picked Sales Orders. Sales Orders need to be
packed before they can be shipped; however, orders may also be packed and shipped simultaneously. The
Shipping Module is also where Carton information and tracking numbers may be modified if necessary. There
is no way to void an order once it is shipped through the shipping module.

Ship an Order
1. In the Sales Module Group | Shipping Module double click the order to be shipped from the Search
Panel.

2. When the order is displayed on the main screen, choose the Pack icon located on the Module Toolbar.

3. By default, all of the items to be shipped will be shown in 1 carton. To

create multiple cartons, choose the New Carton icon located on the
Component Toolbar and manually move items to the appropriate
cartons.

4. Click the Ship icon from the Module Toolbar to ship the order and remove items from inventory.

• Note: Orders that are shipped may not be reversed or voided.

Additional Details

Ship Wizard

The Ship Wizard provides users with the ability to ship orders in mass quantities by choosing and shipping by
the carrier type. For additional information see Pack and Ship orders.
 46

Receiving
The Receiving Module is where items are received back into your Inventory. If a part requires tracking
information, it must be entered before Fishbowl will allow the item to be received.

Receive an Order
1. In the Purchasing Module Group | Receiving Module double click
the order to be received from the Search Panel.

2. Once the order is displayed on the main screen, choose the Receive
icon located on the Module Toolbar. If Tracking information is
required, a box will be displayed to enter the data in at this point.

3. If the order is to be Reconciled, choose the reconcile icon now. For

more information on reconciliation, see Reconcile an Order below.

4. Choose the Fulfill icon located on the Module Toolbar. This will finish the order and officially place the
items into inventory.

Additional Details

Receive Individual Items

Items may be received individually if the order is not ready to be received in its entirety. To receive items
individually, highlight the line item and choose the icons located on the Component Toolbar. See Receive
individual Items for additional information.

Enter Tracking Data for Items

If tracking data is required for an item, it must be entered upon being received. Serial numbers may be entered
in manually, using a range, or from a file. See Enter Tracking Data for a Received order for additional
information.

Receive partial quantity of an item

When receiving an item, there may be times when either the item comes in separate shipments, or the items are
damaged and for one reason or another are not accepted. Receiving partial quantity also allows inventory to be
received into separate locations. See Enter Partial Quantity of an item for additional information.
 47

Reconcile an Order

During order reconciliation, you can choose which items to reconcile, adjust the cost of the items, add shipping,
service, and/or non-inventory items. You can also apply the added items as landed costs if the Receiving
Module Options are set to allow for landed costs. See Reconcile an Order for additional information.

Notes
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 48

Inventory
The Inventory Module is where parts are stored with their quantity and location. The Inventory Module will
also reveal tracking information and tag numbers; yet only shows parts that currently have inventory in stock.

The Inventory Module is one of the most used Modules in Fishbowl; however no orders may be created from
here. From this module, inventory adjustments may be made, and users may clearly see all of the necessary
tracking or location information regarding each part.

Adjust Inventory Quantity

1. In the Materials Module Group | Inventory Module choose the Cycle
icon located on the Module Toolbar.

2. Choose whether you are doing a cycle count (adjusting existing

inventory), or adding initial inventory (entering a part’s inventory for
the very first time). Choose Next.

3. Select the Part to receive inventory and choose next.

4. Choose an existing tag, or create a new tag for this part. The Location of
where the inventory is to be placed is also specified during this step. Choose next

5. The last step requests the quantity amount to be entered. Enter the total new quantity and click Finish.

Additional Details

Scrap Inventory

Inventory may be scrapped within Fishbowl by choosing the part from the search panel and selecting the Scrap
icon from the Component Toolbar. See Scrap Inventory for additional information

Move Inventory to a New Location

Inventory may be moved from one location to the next through the Fishbowl Inventory module. Inventory may
be yielded (moving partial quantity of a tag’s inventory) or transferred (moving the entire tag full of inventory).
See Move Inventory for additional information.
 49

Transfer Order
The Transfer Order module allows for items to be transferred between location groups by either shipping or
moving the items. Depending on which type is chosen, the transfer order will appear in the picking, shipping,
and receiving modules before it is completely finished. Ultimately, Transfer Orders allow for inventory to be
moved from one Location or Location Group to another while leaving a history of the move.

Create a New Transfer Order

1. In the Materials Module Group | Transfer Order Module choose New
from the Module Toolbar.

2. Choose the correct From and To addresses. Also select whether the order
is to be moved (item is not sent through shipping) or shipped (item is sent
through shipping).

3. Select the quantity and parts to be added to the Transfer Order from the
given drop down menu.

4. Once all of the desired Parts have been added to the order, choose Issue from the Module Toolbar. The
Order will wait in the Picking/Receiving Modules or Picking/Shipping Modules depending on whether
the items were specified to be Moved or Shipped.

Additional Details

Replenish

The Replenish button will create a Transfer Order for Parts based on specific part and date range filters. For
additional information on how to Replenish Inventory via a Transfer Order, see Replenish Inventory.

Putaway

The Putaway icon will create a Transfer Order for items to be put away from one Location to another. For
additional information on the Putaway feature, see Putaway Inventory via Transfer Order.
 50

Fishbowl Mobile Warehouse

Fishbowl Mobile Warehouse (FMW) is your wireless inventory solution for significantly increasing inventory
accuracy and worker productivity. Fishbowl Mobile Warehouse reduces human error, which in turn increases
the efficiency of your company.

Within FMW you have the ability to Pick, Receive, and see Part Information, while your handheld device
directs you through the warehouse in a systematic order. Instead of having to print out a pick ticket, the program
walks you through the warehouse and tells you where and what quantity to pick for your orders.

Within the receiving function, users can scan parts into Fishbowl's locations as soon as they arrive to the
warehouse. This not only provides the most accurate inventory count possible, but helps to ensure that inventory
will be quickly moved into its proper place.

Pick

Fishbowl Mobile Warehouse (FMW) is your wireless inventory solution for significantly increasing inventory
accuracy and worker productivity. FMW provides users with the ability to efficiently pick inventory in a timely
manner. Because the software is bar-code based, it also increases productivity with less human errors.

Items may be started and picked through FMW after they are placed on a Sales
Order that has been issued (or Credit Return, etc. depending on the type of Order
being completed). The Picking icon allows for users to pick orders in the Entered,
Committed, or Partial status. From there they are scanned and picked via the
mobile device, where using real-time inventory then sends the order on its way to
the Shipping module where it may be Packed and Shipped via the Fishbowl
Client.

Picking with Fishbowl Mobile Warehouse allows users to avoid printing Pick
Tickets and instead use their hand-held device as they walk around the
warehouse. The hand-held device will tell the user exactly where the items are
found, and the quantity to be picked. Users may efficiently grab items off the
shelf in a warehouse, while simultaneously informing Fishbowl that the items
have been removed and are officially committed to an order. Time-saving
features such as the Location Sort Order allow users to set-up their Locations in
the same order as their warehouse. With the Location Sort Order established, the
Pick will automatically display in the specified Sort Order. Thus, users may pick items while walking from one
end of the warehouse to the other, without losing time due to unnecessary back-tracking. Through a myriad of
ways, FMW eliminates inventory loss while improving your bottom line along the way.
 51

Move

While using Fishbowl Mobile Warehouse, times will arise when the Quantity of a Part needs to be adjusted
between various Locations or Location Groups. For example, you may have a case of Tuna in your Location
Stockroom, but none out on your Location Store front. Or you may need to transfer an excess of screwdrivers
in your LA warehouse to your Miami warehouse. Either way, Fishbowl Inventory Mobile allows you to make
the transition and still keep tabs on each and every part.

Receive

Fishbowl Mobile Warehouse (FMW) is your wireless inventory solution for

significantly increasing inventory accuracy and worker productivity. FMW
provides users with the ability to efficiently receive inventory in a timely
manner. Because the software is bar-code based, it also increases productivity
with less human errors.

Before Inventory may be received via FMW, a Purchase Order must first be
created and Issued through the Fishbowl Client. Fishbowl provides a
convenient way to receive items into Inventory with bar-coding capability.

Part Information

The Part Information module within Fishbowl Mobile Warehouse allows a

user to quickly and easily scan a part barcode to see the description, UPC, and
tracking of an item. Part Information also enables the user to assign new or
updated UPC codes to a part.
 52

Summary
Fishbowl Inventory is an affordable solution that integrates with QuickBooks to give you the most functionality
possible for your money. Fishbowl’s ability to work coupled with QuickBooks or as a standalone software
provides unlimited options for your company with Locations, Manufacturing, Bar-coding, and Inventory. In
short, Fishbowl provides control over many problems faced by small and medium-sized businesses that are
trying to survive in today’s highly competitive business world.

Training
Fishbowl provides many different training options to help your company utilize the software as quickly and
efficiently as possible. The following programs are available through our Fishbowl website:

Fishbowl Training Videos: Over 50 Fishbowl training videos showing step-by-step functionality and how-to’s
of specific features.

Getting Started Manual: Training docs to help you successfully setup and integrate Fishbowl

Fishbowl User Manual: Fishbowl Inventory’s complete User Manual

Fishbowl Forums: The forums where customers and developers discuss the Fishbowl features

On-Site Training: A professional Fishbowl Inventory trainer comes to your company to setup and train your
staff. Call Fishbowl for additional information.

In-House Training: Come to our location in Orem, Utah for a 2-day classroom setting training on the setup and
functionality of Fishbowl. Call our office for additional information.

580 E Technology Ave, Suite C2500, Orem, UT 84097

Phone 801.932.1100
Toll Free 800.774.7085
www.fishbowlinventory.com