11i Oracle Order Management Fundamentals

DURATION: 4 days

SHORT DESC:
In this course, participants will learn about Order Management process flows, application functionality, and the
requirements required to manage and control sales order fulfillment.

DESCRIPTION:
In this course, participants will learn about Order Management process flows, application functionality, and the
requirements required to manage and control sales order fulfillment. Students will receive instruction on how to enter
and maintain simple to complex Sales Orders. They will learn how to manage changes, and cancellation to orders, and
how to process returns. Students will learn critical tangent topics including Customer/Party Management, Sales Credits,
Shipping, Pricing, and Inventory related topics such as Items, and Organization structure as they relate to sales order
fulfillment. Students will also receive information regarding the set up and implementation considerations of the Order
Management product.

Maintain party and customer account information

KEYWORDS:
Audit Trail and Versioning
Blanket Sales Agreements
Item Attributes
Item Master Organization
Modifiers and Qualifiers
OM
Order Information Portal
Pick Release and Ship Confirm
Pricing and Availability
Receivables
TCA
order management
pricing
shipping

OBJECTIVES:
Learn the key areas in the Order to Cash Lifecycle
Learn about the integration between Order Management and other applications
Learn how items integrate within the Order to Cash Lifecycle
Create and maintain party and customer account information
Create and process different types of orders
Manage orders - updating, canceling, purging, closing
Learn pricing concepts and the usage of Pricing Engine in Order Management
Learn shipping concepts and the role of Shipping in Order Management

AUDIENCES:
Functional Implementer
CATEGORIES:
Financials
Manufacturing
Order Fulfillment

PREREQUISITES:

11i eBusiness Suite Essentials for Implementers

TOPICS:
1 - Order to Cash Lifecycle Overview
1 - Ordering and Scheduling Process
2 - Pricing Process
3 - Shipping Process
4 - Autoinvoice Process
5 - Receivables Process
2 - Overview of Oracle Order Management
1 - Order Management Process
2 - Order Management - Multiple Fulfillment Models
3 - Overview of the Order Management Process
3 - Inventory Organizations and Items
1 - Describe Enterprise Structure in Oracle Applications
2 - Defining Units of Measure
3 - Defining Locations
4 - Setting up Inventory Organizations
5 - Establishing Inventory Parameters
6 - Defining Sub-inventories
7 - Item Attributes
8 - Creating an Item
4 - Enter Orders
1 - Entering Simple Negotiation information
2 - Entering Sales Header and Line information
3 - Creating Blanket Sales Agreements
4 - Creating Internal Orders
5 - Creating Drop Shipments and Back-to- Back Orders
6 - Scheduling Orders
7 - Booking and Copying Orders
8 - Order Import and Identifying Key Setup Elements
5 - Manage Parties and Customer Accounts
1 - Entering and maintaining party and customer account information
2 - Creating profile classes and assign them to customer accounts
3 - Creating and maintain party and customer account information
4 - Enabling customer account relationships
5 - Defining TCA party paying relationships
6 - Merging parties and customer accounts
7 - Viewing party and customer account information
8 - Defining setup options
6 - Credit Management
1 - Setting up for credit management
2 - Using credit profile changes
3 - Identifying credit management processing
4 - Using workflow and lookups
5 - Reviewing credit management performance
 6 - Applying credit hierarchy
7 - Order Inquiry
1 - Pricing and Availability
2 - Order Organizer
3 - Order Information Portal
8 - Manage Orders
1 - Entering Order Updates
2 - Managing Approvals
3 - Managing Holds
4 - Managing Credit Checking
5 - Canceling and Closing Orders
6 - Purging Orders
9 - Overview of Pricing
1 - Overview of Pricing in the Order to Cash Lifecycle
2 - Overview of Pricing Concepts, Integration, Engine
3 - Overview of Pricing Security
4 - Overview of Price Lists, Pricing Agreements
5 - Overview of Formulas, Qualifiers and Modifiers
6 - Overview of Contexts and Attributes
7 - Overview of Freight and Special Charges
8 - Overview of Basic vs. Advanced Pricing
10 - Basic Pricing
1 - Pricing Security
2 - Creating Price Lists - Header and Line
3 - Maintaining Price Lists
4 - Agreements
5 - Formula
6 - Pricing Attributes
7 - Modifiers - inclusive of Freight & Special Charges modifiers
8 - Attribute Management
11 - Oracle Shipping Execution
1 - Pick Release Process
2 - Ship Confirm Process
3 - Deliveries and Delivery Lines
4 - Shipping Parameters
5 - Pick Release Rules
6 - Freight Carriers
7 - Profile Options
8 - Shipping Execution Reports