November 25, 2020 Page 1 of 4
(NOT FOR PAYMENTS)
PO BOX 1259
CONTACT US: cox.com/chat
DEPT. # 102280
OAKS, PA 19456 www.cox.com/mybill
6400 0350 NO RP 24 11262020 YNNNNNNN 01 994602
DEBORAH MCINTYRE 949-720-2020
4 ABERDEEN ST
IRVINE CA 92620-3301
Account Number 001 7601 003151808
COX PIN XXXX
SERVICE ADDRESS 4 ABERDEEN ST
IRVINE, CA 92620-3301
ACCOUNT SUMMARY as of Nov 25, 2020
Previous Balance $120.58
Payment Received - Nov 14 -$120.58
Remaining Previous Balance $0.00
New Charges: Nov 24, 2020 - Dec 23, 2020
Your Cox Bundle $89.99
Additional TV $46.97
Additional Internet $7.99
Other Services $10.00
Usage Charges(Phone) $7.47
Taxes, Fees and Surcharges $19.58
New Charges $182.00
Total Due By Dec 15, 2020 $182.00
Thank you for being a Cox Paperless customer!
November 25, 2020 bill for DEBORAH MCINTYRE
Account Number 001 7601 003151808
Service at 4 ABERDEEN ST
IRVINE, CA 92620-3301
Thank you for GOING GREEN by receiving a Paperless Bill and for using
EasyPay from Cox! **Auto Payment On Your Due Date - Do Not Send Payment**
Total Due By Dec 15, 2020 $182.00
COX COMMUNICATIONS
P.O. BOX 79173
PHOENIX, AZ 85062-9173
07601001333003151808160018200
6400 0350 NO RP 24 11262020 YNNNNNNN 01 994602
November 25, 2020 Bill for DEBORAH MCINTYRE
Account number 001 7601 003151808
Page 2 of 4
- Monthly Services cont.
MONTHLY SERVICES Nov 24 - Dec 23 ADDITIONAL TV
w Mini Box (qty 2) $7.98
w Indicates the service is part of a 24 Month Service Agreement with
w Variety Pak (Promo Rate) 8.50
Cox. You may make changes to the services indicated, however an
early termination fee (ETF) may be charged if one or more of your Price protected at $12.00
TV, Internet, Home Automation or Phone service is fully w Stingray Karaoke 6.99
disconnected and part of your Agreement.
Other Fees and Surcharges
You are receiving a promotional discount off your price Broadcast Surcharge $13.50
protected retail rates. Your price protected retail rate, noted Regional Sports Surcharge 10.00
below each discounted service, will take effect at the end of the
Total Additional TV $46.97
promotional discount period.
ADDITIONAL INTERNET
YOUR COX BUNDLE
-
w Panoramic Wifi Gateway Rental $7.99
TV (Promo Rate)
Price protected at $10.99
w Contour TV
Total Additional Internet $7.99
Includes: Cox TV Starter, Expanded Service, Advanced TV Service
and Contour Guide
OTHER SERVICES
-
w Contour Receiver
Premium Support
Internet
w Cox Complete Care $10.00
w Cox High Speed Internet Preferred
Total Other Services $10.00
Includes: Preferred Internet, Download speeds up to 150 Mbps,
1.25 TB (1,280 GB) Monthly Data Plan, Over 3 million WiFi TOTAL MONTHLY SERVICES $154.95
hotspots and Cox Security Suite Plus. -
- USAGE CHARGES
Telephone
Telephone Usage
949-333-3392 Usage for 949-333-3392
w Cox Voice Premier
Directory Assistance (qty 3) $7.47
Includes: Basic Monthly Service, Voice Mail, Premier Feature Pak,
Cox Long Distance (qty 2) 0.00
Cox Long Distance, Unlimited Long Distance to Mexico and
Total Telephone Usage $7.47
Unlimited Long Distance
- TOTAL USAGE CHARGES $7.47
w Extended International Calling Plan
Total Your Cox Bundle $89.99 -
TAXES, FEES AND SURCHARGES
Payment options
Online: Visit cox.com to register for 24-hour online access or make
payments to your account.
Mail: Detach this coupon and send it with your check or money order.
Please include your account number on your check. Make your checks
payable to Cox Communications. Allow 7 days for processing.
Phone: Call the number listed under the "Contact Us" section on the
front of this bill anytime and follow the phone prompts to make a
payment using your bank account or credit card.
In Person: Visit www.cox.com for a list of Cox Authorized Payment
Centers.
6400 0350 NO RP 24 11262020 YNNNNNNN 01 994602
November 25, 2020 Bill for DEBORAH MCINTYRE
Account number 001 7601 003151808
Page 3 of 4
Taxes, Fees and Surcharges cont. Customer Information cont.
TV Taxes and Fees -
FCC Fee $0.08 Channel Change Notice: Cox will be making the following changes to our
TV Lineup over the next several months.
Franchise Fee 5.33
PEG Fee 0.49 Effective December 31, 2020, the following channels in Latino Pak and El
Total TV Taxes and Fees $5.90 Mix will be removed from our channel lineup: Bandamax, De Películas
Clásico, De Película, Telehit Música and Telehit.
Internet Taxes and Fees
County Sales Tax 0.10 For more information about these changes, please
visit www.cox.com/channels.
City Sales Tax 0.04
-
State Sales Tax 0.48 Basic Local Phone Service: You must pay all regulated phone charges to
Total Internet Taxes and Fees $0.62 avoid disconnection of basic local phone service.
-
Telephone Taxes, Fees and Surcharges Telephone Information: The California Public Utilities Commission
Taxes provides information about phone service in California, protection against
Fraud and other helpful information at www.calphoneinfo.com
Federal Excise Tax Credit $-1.08
-
E911 Tax 0.30 Phone Customers: Please call Cox at the number on this bill statement if
Federal Excise Tax 1.45 you would like to block 3rd party charges, such as collect and operator
assisted calls, from your phone bill.
Local Utility Tax 0.49
-
Total Taxes $1.16 California Telephone Customers: If your services have been interrupted
Fees and Surcharges in counties where a state of emergency has been declared by the
FCC Access Charge $5.00 Governor of California or the President of the United States, you may be
eligible to receive Emergency Disaster Relief Protections. For additional
California High Cost Fund B 0.00 information about these protections, please visit
Carrier Cost Recovery Fee 1.60 https://www.cox.com/cadisaster.
California Advanced Services Fund 0.12 -
You are subject to Cox's terms and conditions, which can be found at
California High Cost Fund A 0.09 www.cox.com/rcsa and, www.cox.com/policy. Cox's terms and conditions
State Regulatory Fee 0.12 include, but are not limited to, an agreement to arbitrate disputes,
CA Relay Service & Device Fund 0.11 payment of various types of fees, including return payment, collection
and late fees and other important terms affecting your services. Please
California Teleconnect Fund 0.16 carefully read and understand all of the terms of use.
Universal Lifeline Service Fund 1.01
Federal Universal Service Fund 3.69 Billing Dispute and Resolution: If you have any questions or disagree
with any portion of your bill, please contact us at the phone number on
Total Fees and Surcharges $11.90 the front of this statement no later than 60 days from the due date
Total Telephone Taxes, Fees and Surcharges $13.06 indicated.
-
TOTAL TAXES, FEES AND SURCHARGES $19.58 TV Customers, your local franchising authority is: City of Irvine, One Civic
Center Dr., Irvine, CA 92714; 949-724-6040
-
TOTAL NEW CHARGES $182.00 Phone Customers: If after contacting Cox we are unable to resolve your
-
concern about your Phone Service, you may submit a complaint to the
California Public Utilities Commission at:
TELEPHONE USAGE DETAILS for 949-333-3392
Cox Long Distance CPUC, Consumer Affairs Branch (CAB), 505 Van Ness Ave, Room 2003 San
Rate/ Min: Francisco, CA 94102; By Phone: 800-649-7570; Online:
Date Time Place Number Time Sec Amt www.cpuc.ca.gov/complaints.
Nov 11 09:20A LOSANGELE ,CA 213-334-6211 DD/D 1:00 0.00
If you have limitations hearing or speaking, you may dial 711 to reach the
Nov 11 09:28A RNCHOVIEJ ,CA 949-649-8862 DD/D 1:00 0.00 California Relay Service, who will assist in relaying your phone
Total Cox Long Distance 2:00 $0.00 conversation with Cox. You may also dial the following toll-free numbers
and be routed to the California Relay Service provider: TTY/VCO/HCO to
Rate Codes Voice - 800-735-2929; Voice to TTY/VCO/HCO - 800-735-2922; Speech to
DD = Direct Dial Speech (STS) - 800-857-7784.
Time Codes To avoid having your phone service turned off while you wait for the
D = Day outcome of a complaint to the CPUC specifically regarding the accuracy
of your bill, please contact CAB for assistance. If your case meets the
eligibility criteria, CAB will provide you with details on how to mail a check
CUSTOMER INFORMATION
or money order to be impounded pending resolution of your case. You
- must continue to pay your current charges while your complaint is under
Closed Captioning: Please contact us at the phone number on the front review to keep your service turned on.
of this bill with Closed Caption questions or problems. If we are unable to
resolve your concern, you may contact: T. Tadlock, Cox Closed Captioning,
6205-B Peachtree Dunwoody Rd, Atlanta, GA 30328; Phone: 888-278-6660,
Email: [email protected]
6400 0350 NO RP 24 11262020 YNNNNNNN 01 994602
