2014 Jetta Hybrid Quick-Start Guide

A Volkswagen isn’t like any other car. And a

Jetta Hybrid isn’t like any other Volkswagen. Here’s
where you’ll learn some simple tips for higher
mileage* and better driving.

knowingyourvw.com

On-demand videos

When you see this symbol, you can discover more with your smart
phone by texting the letter keys to the code provided. A video tutorial
will be sent to further explain the topic.

Text * KYVW10 to 38981 to watch the Introduction to

knowingyourvw.com video. Standard text and data rates apply.
*Do not text while driving.

The information within this guide must be used in conjunction with the information in the Volkswagen Owner’s Manuals. Refer to your vehicle’s Owner’s Manual for all information and warnings. By using this guide,
you acknowledge that you are aware of and have read the warnings and information provided in the Owner’s Manual on the topics in this guide and will use this information to augment that material.
*See back cover for mpg information.

Table of Contents
Hybrid Functions and Features 1

Bluetooth® Technology 13

Premium VIII Audio 17

RNS 315 Audio and Navigation 19

Windshield Wipers 21

Setting the Clock 22

Cruise Control 23

DSG® Transmission 24

Keyless Entry 25

Tire Pressure Monitoring System (TPMS) 26

Volkswagen Car-NetTM 27

Volkswagen DoubleCheck 29
 Before Driving Your Jetta Hybrid 1

There are a few things you should know before taking your new hybrid out for a spin

When starting your vehicle Before leaving your vehicle

To start your vehicle, step on the brake pedal and Your Jetta Hybrid includes a special safety feature.
press the Start/Stop button in the center console (or turn Suppose your vehicle is in READY mode and the vehicle
the ignition key, depending on your vehicle’s trim). is in Park or Neutral:

A chime will sound, the instrument needles will • If the driver disconnects the safety belt or opens the
sweep, and READY will appear in the instrument cluster. door, the gas engine will turn on.

Depending on the battery status, the gas engine will start • When the driver opens the door, a warning chime
or you can drive off with electric energy alone. will sound. That’s because the electric motor is so silent,
you may not be aware that the vehicle is operable.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID DRIVE. 2

Hybrid
Functions & Features
 Energy Flow Diagram 3

Using the touchscreen

“Energy Flow” refers to the direction that energy is moving
through your vehicle’s drivetrain. While driving, diagrams
A color-coding system will show you the direction of
in your multifunction and touchscreen displays will show
energy flow through the drivetrain.
one of five “energy modes,” depending on the direction
of the energy flow.
Press the CAR hard key. The screen will default to the
“Energy Flow” option. Different modes will display the
Stationary vehicle mode: No energy flow.
energy flow to the wheels.
Charge mode: From wheels to battery.
Electric motor mode: From battery to wheels.
Engine mode: From gas engine to wheels (and to battery, Energy Flow diagram
depending on speed and battery charge level). Text * ENERGY10 to 38981 to watch
Boost mode: From combustion engine and battery to the Energy Display video.
wheels. Standard text and data rates apply.

*Do no text while driving.

Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID DRIVE.

Using the multifunction display To make “Energy Flow” the default

RNS 315 display
Press the “Menu” button on the right side of the
steering wheel repeatedly until you see the energy Press the CAR hard key.
flow diagram.
Press the SETUP hard key.
Three images will be displayed, representing the gas
engine, drivetrain, and battery. Arrows between the Check “Initial display: Hybrid.”
icons will indicate the direction of the energy flow.
You may have to wait a few moments for the
default to activate.

To change the default Premium VIII

display
To show your Zero Emission
Press the SETUP hard key, then press Vehicle soft key. driving

If “Initial display: Hybrid” is checked, the initial display will During the last thirty minutes of your current trip,
be the vehicle’s energy flow. If it is unchecked, the display press the Hybrid soft key, then press the Zero
will default to the most recently viewed setting. Emission soft key.
Zero Emission Driving Time. Premium VIII display shown.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID INFOTAINMENT. 4

Hybrid
Functions & Features
 Tips for Fuel-Efficient Driving 5

Here are a few hints to help you receive the best mileage* out of your Jetta Hybrid

Overall power usage: Keep an eye on the powermeter Driving on highways and expressways: Coast as
gauge, and try to drive within the 30 percent power range often as possible when conditions allow. When driving
(blue ECO range). at higher speeds, increased wind resistance reduces
fuel economy.
Starting from stop: Shift into Drive, remove your foot from
the brake pedal, and slowly press the accelerator. Quick Cold weather and frequent short trips: The engine
acceleration can reduce fuel economy by up to 33 percent does not operate efficiently until it is warmed up.
on the highway and 5 percent in the city. 1
Differences in terrain: Hilly, mountainous, or unpaved
Everyday driving: Refrain from heavy acceleration or roads reduce fuel economy.
braking abruptly. Avoid idling whenever possible.
NOTE: When using the AC, set the temperature to
Charging the battery: Brake early and steadily with short 72oF and press the AUTO button for greater fuel
pedal movements. Let the vehicle coast to a stop. efficiency.

*See back cover for mpg information.

1
Driving More Efficiently: Drive Sensibly, www.fueleconomy.gov

Driving with the Gasoline Engine

Your Jetta Hybrid will use the Boost mode
gasoline engine alone when:
Driving under both gasoline and electric power.
Accelerating to or driving at higher speeds.**
Your Jetta will use the gasoline engine and electric
The battery charge level is low. motor at the same time when the accelerator is
pressed down completely. This uses a large amount
of energy.**
The gasoline engine will also
automatically switch on when:

The AC system requires a high amount of power.

The engine temperature is cold.

More braking power is needed (using the brake booster).

**Always obey speed and traffic laws.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID INFOTAINMENT, HYBRID FUNCTIONS AND MODES. 6

Hybrid
Functions & Features
 Hybrid Power Operation 7

Electric or gasoline power, or both? Recharging the battery

Your Jetta Hybrid adapts to your driving needs by Your Jetta Hybrid will turn off the gasoline engine
seamlessly switching its power source. and charge the battery when:

• Coasting
• Braking
• Driving downhill
Driving with the electric motor

Depending on the battery charge level, your Jetta

Hybrid will operate solely under electric power when:

• Starting up or stopping
• Driving at low speeds
• Coasting or braking

Text * EMODE10 to 38981 to watch E-MODE is available under these

the Driving in E-MODE video. conditions:
Standard text and data rates apply.
You are driving under 42 mph.

The transmission is not in Sport (S) or Tiptronic® mode.

Driving with E-MODE
The hybrid battery is adequately charged.
In extended electro-mode drive (E-MODE), the electric
motor is used as much as possible.
If you accelerate too heavily or the battery falls below
a certain charge level, the icon will become smaller,
While the car is in “Drive,” push the E-MODE button in
indicating that e-mode is in standby. After slowing
the center console.
your speed below 42 mph (or allowing the battery to
charge), push the E-MODE button again to activate.
Your Jetta Hybrid will be able to use the electric motor
longer before switching to the gas engine.
E-MODE icon At higher speeds, or while driving in Tiptronic® or
Sport (S) mode, the “E-MODE currently unavailable”
The “E-MODE ” icon will appear on the multifunction message will appear on the multifunction display.
display, indicating that E-MODE is active.
*Do no text while driving.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID INFOTAINMENT, HYBRID FUNCTIONS AND MODES. 8

Hybrid
Functions & Features
 Digital E-Power Meter 9

To stay in electric mode, keep an eye on the digital E-Power meter in your
multifunction display.

As you accelerate under electric power, you will see the horizontal gauge move
closer to the E-Max setting.

When the gauge reaches E-Max, the electric motor is operating at full power.
The gas engine will then activate to provide more power.

E-Power meter
To help increase fuel efficiency*, keep the gauge under E-Max to stay in electric
mode.

*See back cover for mpg information.

Analog Powermeter
The analog powermeter needle on the left gauge The green area (while coasting or braking) — the
in the instrument cluster indicates your vehicle’s battery is charging. Note that the vehicle does not
power status. charge at OFF or while completely stopped.

As you drive, the needle will point to different areas The blue area (economic driving) — the vehicle is using
of the color-coded dial. either the electric motor or the gas engine, depending on
the battery’s charge level.
Numbers on the powermeter show the percentage
of the vehicle’s power currently in use. The white area (acceleration or driving at high
speeds**) — the vehicle is powered by the gas engine.

The BOOST area (hard acceleration) — the vehicle is

using both the electric motor and gas engine.

**Always obey speed and traffic laws.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under HYBRID INSTRUMENT CLUSTER. 10

Hybrid
Functions & Features
 Fueling 11

Fill your tank and help cut emissions

The fuel tank of your Jetta Hybrid is specially designed to help reduce emissions from gasoline vapor. Before
refueling, you will need to depressurize the tank.

1. Turn off the vehicle.

2. Pull the Refuel button in the driver’s door panel.

3. The “Fuel tank ready” message will appear on the multifunction display.

4. Your car is now ready for refueling.

5. Push the fuel door for it to pop open.

Refuel button

Important Safety Instructions and Warnings which you must read, are listed on the last panel under FUELING.

Tire Pressure
Keep an eye on PSI

Depending on your personal preference, there are two options regarding the tire pressure on
your Jetta Hybrid:
Correct tire pressure

A lower tire pressure for a more comfortable ride.

The standard tire pressure for most economical fuel consumption.

Refer to your Owner’s Manual for detailed specifications.

Both tire pressure values are acceptable, as they are fine-tuned with the vehicle’s suspension
and the Electronic Stability Control Program.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under TIRE PRESSURE MONITORING SYSTEM (TPMS). 12

Hybrid
Functions & Features
Bluetooth® Technology 13

Pairing your phone Text * PAIR10 to 38981 to watch

the Bluetooth® Pairing video.
First, check your phone’s compatibility at Standard text and data rates apply.
www.vw.com/bluetooth.
Press OK on the steering wheel.
Start the ignition. Your vehicle’s Bluetooth® system
will be in “discovery” mode for the next three The multifunction display will then show a
minutes. PIN.**

From the Bluetooth® menu on your phone, search Make sure the same PIN is displayed on your
for new devices and select VW PHONE. phone and press OK on the steering wheel.

A connection request will appear on the

Then press the PAIR on your phone. †
multifunction display.

*Do not text while driving.

**Some phones may require entering a four-digit PIN (0000) to complete the pairing process. † Once the PIN is shown, pairing must be completed within 30 seconds; otherwise the process will need to be repeated.

Bluetooth® Voice Recognition

Call by name Voice recognition tips

Press the microphone button on the multifunction steering wheel. After the chime, your vehicle’s Bluetooth® system
will say, “Main menu”. • The name must be said exactly as it is stored in
the directory. If the name is not recognized,
After the chime say, “Call”, followed by the name of the person you want to call. For example, “Call Mike Brown”. ensure you are saying it as it is stored in the
directory.
The system will answer, “Calling Mike Brown”. • If multiple numbers are stored per name, you
may use the shortcut “Call Mike Brown at
work”, or the system may ask you to choose
*Do not text while driving.
Text * VOICE10 to 38981 to watch (e.g. work, mobile, home).
the Voice Recognition video.
Standard text and data rates apply. • If at any time during Voice Recognition you
wish to cancel a request, simply press the
microphone button on the multifunction
steering wheel.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under BLUETOOTH® TECHNOLOGY. 14

Bluetooth®
Technology
Bluetooth® Technology 15

Dial by number Dial by number tips

Press the microphone button on the multifunction steering wheel.
• If the system repeats the number incorrectly, say, “Correct” and repeat the number.
After the chime, your vehicle’s Bluetooth® system will say, “Main menu”.
• You do not have to include a “1” before the area code.

Say, “Dial number”.

The system will respond, “Number please”. Redial

Press the microphone button on the multifunction steering wheel.

After the chime, say the number. (Speak the number in single digits 1-2-3.)

After the chime, your vehicle’s Bluetooth® system will say, “Main menu”.
The system will repeat the number, and then say, “Continue”.

Say, “Redial”.
After the chime say, “Dial”.
The system will respond, “Redial, Dialing”.

Help Answer an incoming call

The Bluetooth® system will interrupt your vehicle’s stereo with a ringtone.
1. Press the microphone button on the multifunction
Press the phone button on the multifunction steering wheel to answer the call.
steering wheel.

2. After the chime, your vehicle’s Bluetooth system

®

will say, “Main menu”.

Switch to privacy mode
3. Say, “Help”, then follow the prompts.

4. You can say, “Help” after any prompt for the To switch a call to a connected mobile phone to prevent passengers from overhearing the
system to give you available options. This will conversation, press and hold the phone button on the multifunction steering wheel.
take you to further options (e.g. read phone book,
call history, or settings).
End a call
5. To end prompts, press the microphone button
again.
Briefly press the phone button on the multifunction steering wheel.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under BLUETOOTH® TECHNOLOGY. 16

Bluetooth®
Technology
Premium VIII Audio 17

Text * PREMIUM10 to 38981 to

watch the Premium VIII Audio video.
Standard text and data rates apply.

Select and save a preset radio station

Press AM, FM or SAT to select a band.

Use the tuning knob at the lower right to select a station, then press
and hold any preset station soft key until you hear a confirmation beep.

The new station will appear in the display.

By pressing the Presets soft key, you can change through

additional presets.

*Do not text while driving.

Streaming audio with Bluetooth® technology

HD Radio™ Programming. HD Radio™ is totally free
First, pair your compatible Bluetooth equipped phone or
® programming, offering crystal clear sound—FM stations have
audio player. (Refer to the Bluetooth® pairing instructions on CD-quality sound, while AM stations sound like FM stereo. HD
page 13.) Radio™ also offers more variety, as many FM stations broadcast
extra HD multicast channels.

Press the MEDIA hard key.

HD Radio™ Signal Interruption. When leaving the HD coverage
Press the BT-Audio soft key. area, HD1 channels will switch to the analog signal, while HD2/
HD3 channels will cut off completely, without gradual fading; this
is normal. The signal will refresh as you drive.
To navigate through your music, press the PLAY/PAUSE,
PREVIOUS, and NEXT TRACK soft keys.
SiriusXM® Satellite Radio. New Volkswagen vehicles come with
a three-month trial subscription to the Sirius Select package.
NOTE: Premium VIII Audio is available on certain trim lines.
Infrequently, tall buildings and tunnels may interrupt the satellite
signal; this is normal. The signal will refresh as you drive. For more
information, please refer to the SiriusXM® brochure in your glove box.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under PREMIUM VIII AUDIO. 18

Premium VIII
Audio
RNS 315 Audio and Navigation 19

Text* RNS315G to 38981 to watch

Enter a destination the RNS315 Navigation video.
Standard text and data rates apply.
Press the NAV hard key.
Change the route settings
Tap the flag icon on the touchscreen.
This will allow you to enter the address. The system will automatically display the
fastest route. You can also have the most
Enter the state first, then the city, the street, economical or shortest route displayed.
NAV hard key
and the number.
Within the Navigation screen, press
Not sure about the number of the address? the SETUP hard key.
You can just enter the state, the city, and the street,
then press the List soft key to display the street. Choose ROUTE OPTIONS.

Confirm the address. If the address is incorrect, press Choose ROUTE CRITERIA.
the back button to return to the address entry screen. Back button
Now you can change from the Fast
Press the START soft key to begin your route. default to Economic or Short.

Important Safety Instructions and Warnings which you must read, are listed on the last panel under NAVIGATION & INFOTAINMENT. *Do not text while driving.

Streaming audio with Bluetooth® technology

Set your AM/FM/SiriusXM® presets
First, pair your compatible Bluetooth equipped phone
®

or audio player. (Refer to the Bluetooth® pairing instructions

on page 13.) 1. Press the BAND hard key repeatedly to toggle between FM, AM, or SiriusXM®.

2. Turn the center knob to your desired station, then press and hold the knob.
Press the MEDIA hard key. Audio will start to play
3. The preset soft keys will appear.
from your phone.
4. Press a preset soft key until you hear the confirmation tone.
If other media are connected, such as an SD card, 5. To save another preset, turn the center knob again to choose a station, and repeat the steps.
CDs or an iPod,® press the soft key on the menu.

To select the next or previous track, press the arrow

hard keys on the left side of the steering wheel. SiriusXM® Satellite Radio. New Volkswagen vehicles come with a three-month trial subscription to the Sirius
Select package. Infrequently, tall buildings and tunnels may interrupt the satellite signal; this is normal. The
signal will refresh as you drive. For more information, please refer to the SiriusXM® brochure in your glove box.
NOTE: RNS 315 Audio and Navigation is available on certain trim lines.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under RNS 315 AUDIO. 20

RNS 315
Audio / Navigation
Windshield Wipers 21

Continuous

LOW: From the OFF position, move the wiper stalk two clicks up.

HIGH: From the OFF position, move the wiper stalk three clicks up.

Pulsing/quick wipes

From the OFF position, press the wiper stalk down for a single wipe.

Press and hold the wiper stalk down for two seconds for a faster wipe.
Intermittent
Wash
From the OFF position, move the wiper stalk one click up to activate the intermittent wipers.
Pull the stalk toward you to spray washer fluid.
The switch at the top of the stalk rotates to vary the time interval between each wipe.

The farther the switch is moved to the right, the shorter the interval between each wipe will be.

Important Safety Instructions and Warnings which you must read, are listed on the last panel under WINDSHIELD WIPERS.

Setting the Clock Text * CLOCK10 to 38981 to

watch the Clock Setting video.
Standard text and data rates apply.

Turn the ignition On.

Press the Menu/Clock button to highlight the hour in the instrument cluster display.

To advance the hour, push the . Press and hold the button to fast forward through the hours.

Press the Menu/Clock button again to highlight the minutes.

The minutes can be advanced, like the hours, by pressing the . Press and hold the button to fast forward
through the minutes.

Press the Menu/Clock button again to complete the procedure.

Driving on today’s roads demands the full attention of the driver at all times. Driver distraction causes accidents,
collisions, and serious personal injury. Never use the buttons in the instrument cluster while driving.
*Do not text while driving.

LEARN MORE AT
knowingyourvw.com 22

Windshield Wipers /
Setting the Clock
Cruise Control 23

mph
60 Set cruising speed
Text * CRUISE10 to 38981 to
Activate watch the Cruise Control video. When you get to your cruising speed, press the rocker
Standard text and data rates apply. switch at the end of the cruise stalk towards SET/ –.

1. L ocate the cruise control

The green CRUISE light will appear in the instrument cluster.
stalk on the lower left
hand side of the steering
column. To increase your speed by 1 mph, press the rocker switch up, towards RES/ +.
2. T urn the switch on top of
the cruise stalk to the ON Rocker switch To reduce speed by 1 mph, press the rocker switch down, towards SET/–.
position.
3. T he speedometer icon will
appear in the available Cancel and resume
multifunction display.

• To cancel the cruise speed, press the brake pedal or turn the switch on the

Your most recently set speed will appear as a small icon in the multifunction display. It will top of the stalk to CANCEL.
remain in memory until you turn the vehicle off, or until you turn the switch on the top of the • The CRUISE light will go off.
cruise stalk to the OFF position. •  To resume your speed, press the rocker switch up, towards RES/+.

Important Safety Instructions and Warnings which you must read, are listed on the last panel under CRUISE CONTROL. *Do not text while driving.

DSG® Transmission

The DSG® technology is a groundbreaking “two-in-one” concept. Totally

unlike a conventional automatic transmission, it combines the fuel efficiency
of a clutch-operated transmission with the convenience of automatic shifting.
Twin electronically controlled shafts manage gear selection, always anticipating
your next shift.

LEARN MORE AT
knowingyourvw.com 24

Cruise Control /
DSG® Transmission
Keyless Entry 25

Unlock Push button start

Lock
Make sure you have your key fob with you.* When starting the vehicle, the key fob must be in the
Then slide hand behind door handle, wait for the vehicle cabin, otherwise the “Key not in range” message
door to unlock. (Remember to avoid touching the will appear on the multifunction display.
indentation on the handle front, or the door will • Make sure you have your key fob with you.*
remain locked.) Then pull the handle. To ensure Then touch your thumb to the depression on
Press down the brake pedal.
your safety, only the driver’s door unlocks. the handle.

Press the START/STOP button on the console.

• The door will not lock if you are grasping the
handle.

• Be sure not to stand too close to the vehicle

Push button stop
for prolonged periods of time with the key on
you, as it may drain your vehicle’s battery.
Make sure your vehicle
is parked. Press the
START/STOP button.
*Some heavy purses, bags, etc., may block the signal from your
Your vehicle’s engine
vehicle to your key fob, preventing keyless access from working.
will turn off.

Important Safety Instructions and Warnings which you must read, are listed on the last panel under KEYLESS ENTRY. NOTE: Keyless Entry is available on certain trim lines.

Tire Pressure Monitoring System (TPMS)

Seeing the TPMS light? Here’s what to do.

The correct tire pressure is displayed on the sticker on the driver’s door jamb. Inflate your
tires to those specifications, not to the number on your tires.

If you see the TPMS light on your instrument panel or the message “Tire pressure too low”
in the multifunction display, check all tires and inflate the low tires to the correct pressure
as soon as possible.
Correct tire pressure TPMS set button
After inflating the low tire(s) to the correct pressure, turn the ignition on and press the SET
Cooler temperatures may cause a warning to appear and then button inside the glove compartment for five seconds, until you hear the chime.
disappear as the tires warm up. This is a good reminder to check
and adjust the tires to the proper inflation pressure. The TPMS light will go out after 20 minutes of normal driving.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under TIRE PRESSURE MONITORING SYSTEM (TPMS). 26

Keyless Entry /
TPMS
Volkswagen Car-Net TM 27

Text * CARNET10 to 38981 to watch the

VW Car-NetTM Features & Functions video.
Standard text and data rates apply.

Automatic Crash Notification

In the event of an accident, if your airbags** are deployed,

you will automatically be put in contact with a VW
Car-Net™ Customer Specialist who is automatically
notified of your vehicle’s location. A VW Car-Net™
Customer Specialist contacts your vehicle immediately to
determine your needs and calls for help if necessary. If
there is no response from your vehicle’s occupants, the
specialist will get help to you immediately.

*Do not text while driving.

**Airbags are supplemental restraints only and will not deploy under all
crash circumstances. Always use safety belts and seat children only in
the rear, using restraint systems appropriate for their size and age.
Automatic Crash Notification may be enabled for up to six months without
activating a trial or paid subscription; Manual Emergency Call feature and
all other VW Car-Net™ features require trial or paid subscription.

Manual Emergency Call Roadside Assistance Live Operator – Route Assistance

In other emergency situations, whether If your Volkswagen is equipped with a factory-installed

it’s a medical issue or a different unsafe There’s no quicker way to get assistance to navigation system, finding your way is as simple as entering
situation, assistance is only a push of the a disabled vehicle than by simply pushing an address or Point of Interest (POI) and following directions.
“SOS” Button away. Your vehicle’s location the VW Car-Net™ Wrench Button in your But, if you prefer, you can have an operator send a destination
is transmitted to the Emergency Response vehicle. Not only is the vehicle location directly to your vehicle’s navigation system. Just push the
Center automatically when the transmitted to Volkswagen Roadside Information Button to connect with a VW Car-Net™
call is placed. Assistance, but the vehicle’s diagnostic Customer Specialist and get headed in the right direction.
information is sent to help ensure prompt
and accurate assistance. NOTE: Volkswagen Car-Net™ is available on certain trim lines.

Roadside Assistance provided by Allstate®.

VW Car-Net™ services provided by Verizon Telematics, Inc. Available only on select models. Automatic Crash Notification may be enabled for up to six months without activating a trial or paid subscription;
Manual Emergency Call feature and all other VW Car-Net™ features require trial or paid subscription. VW Car-Net™ services requires vehicle cellular connectivity and availability of vehicle GPS signal.
VW Car-Net™ includes services that may collect location information. See applicable Terms of Service available at www.vw.com/carnet for details.

LEARN MORE AT
knowingyourvw.com Important Safety Instructions and Warnings which you must read, are listed on the last panel under VOLKSWAGEN CAR-NETTM. 28

Volkswagen
Car-NetTM
Volkswagen DoubleCheck 29

Got questions? We’ve got answers.

Go to knowingyourvw.com Owning a VW gets even better.

knowyourvw.com is a dedicated website that Call your dealer to make an appointment for your Volkswagen DoubleCheck, also known as your second vehicle
provides “how-to” video tutorials for operating delivery, within 30-days of ownership. At the appointment, we’ll answer any questions you may have about your
many of the features found on your Volkswagen. new Volkswagen, so you can get more out of your vehicle.
Video tutorials are able to be viewed from your
desktop or on a mobile device.
Volkswagen
|
As a Volkswagen driver, you can visit any VW dealer and receive routine maintenance
Carefree Maintenance* like oil changes and vehicle inspections from certified techs that speak fluent Volkswagen.

Call 1-800-444-8982
Volkswagen DoubleCheck Appointment:
Contact the Volkswagen Loyalty Center, and
a friendly Volkswagen representative will be
happy to assist you.
| | |
Month Day Year Time

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*The Volkswagen Carefree Maintenance Program covers the vehicle’s scheduled maintenance for two years or 24,000 miles, whichever occurs first, only on
2014 models. This program does not apply to 2009-2013 models. Some restrictions apply. See dealer or vehicle maintenance program booklet for details. Volkswagen
DoubleCheck
Important Safety Instructions and Warnings • Never carry a mobile phone that is switched on in the breast pocket directly keep fuel from spilling out or evaporating.
over the pacemaker. • Fuel is highly flammable and explosive; it can cause severe burns and other
• If you suspect there may be interference with a pacemaker or other medical severe injuries.
BLUETOOTH® TECHNOLOGY device, switch the mobile phone off immediately. • Failure to shut the engine off while refueling and/or to insert the pump nozzle all
• Accidents and injuries can occur if the driver is distracted. Speaking on or • The center armrest can interfere with the driver’s elbow movement and thus the way into the fuel filler neck can cause fuel to overflow and to spray out. Fuel
using a phone while driving can distract the driver from traffic. cause accidents and severe injuries. spray and overflowing fuel are dangerous because they can cause fire and serious
• Select the volume settings so that the acoustic signals from the outside are • Always keep the armrest closed while driving. personal injury.
still audible (e.g. the sirens of emergency rescue vehicles). Obey all applicable • During refueling, the engine and the ignition must be switched off for safety
legal requirements. CRUISE CONTROL reasons.
• In areas without mobile network coverage or with poor mobile network • Using the cruise control when it is not possible to drive safely at a constant • Never use a cellular telephone, CB radio, or other radio equipment while refueling.
coverage, as well as in some tunnels, garages and subways, phone speed can be dangerous and can lead to an accident and serious personal The electromagnetic radiation can cause sparks that can ignite fuel vapors and
conversations may be interrupted, and it may be impossible to make phone injuries. cause a fire.
calls – even emergency calls. • Never use cruise control when driving in heavy or varying traffic or when you • Never get back into your vehicle while refueling. If in exceptional circumstances
• In some countries and/or certain mobile networks, emergency calls may cannot keep a safe distance between you and the vehicles ahead of you. you must get back in your vehicle while refueling, make certain that you close the
only be supported when the mobile phone is connected to a mobile phone • Never use cruise control on steep, winding, or slippery roads (e.g. gravel roads, door and touch metal to discharge static electricity before touching the filler nozzle
package which has a SIM card which is “blocked” and/or has sufficient wet roads, or snowy or icy roads) or on roads with standing water. again. This helps avoid the build-up of static electricity, which can cause sparks that
calling credit on it, and adequate network coverage. • Never use cruise control when driving off road or on unpaved roads. can ignite fuel vapors released during refueling.
• A mobile phone on the seat, instrument panel or in other places can be • Always adjust your speed and the distance you keep between you and the • Never smoke or have an open flame (or sparks, cigarettes, or other smoldering
thrown around the inside of the vehicle during a sudden braking maneuver, vehicles ahead of you to the road, traffic, weather, and visibility conditions. objects) anywhere in or near your vehicle when refueling or filling a portable fuel
crash or other accident and cause injury to vehicle occupants. • To help prevent unintended operation of cruise control, switch the system off container.
• Never place or mount a mobile phone on doors, the windshield, on or near when it is not being used. • Follow all safety instructions and procedures that apply at the service station
the area on the steering wheel marked “AIRBAG”, the instrument panel, the • It is dangerous to use the Resume feature when the previously set speed is too where you refuel.
seat backrests or the areas between these points and the driver/passengers. high for the existing road, traffic, or weather conditions. • Never spill fuel in the vehicle or the luggage compartment.
Mobile phones can lead to serious injuries in cases of accidents, especially • When going downhill, the cruise control may not be able to maintain a constant • Even if empty, portable fuel containers can leak and cause a fire and serious
when the airbags are inflated. speed. The vehicle will speed up because of its own weight. Down shift and/or personal injuries, especially in a crash.
• Always switch off your mobile phone at gas stations or wherever there is a use the foot brake to slow the vehicle. • For your safety, we strongly recommend that you do not travel with a portable fuel
fire or explosion hazard. The electromagnetic radiation can cause sparks that • Failure to heed warning lights and instrument cluster text messages can cause container in your vehicle.
can ignite fuel vapors and cause a fire. the vehicle to break down in traffic and result in a collision and serious personal • If, under exceptional circumstances, you must transport a portable fuel container,
• The mobile phone will automatically connect to the mobile network when injury. please observe the following:
the Bluetooth® connection to the mobile phone package is disconnected. • Never ignore warning lights or text WARNINGS. – Never fill a portable fuel container while it is anywhere in or on
• Using a radio device in the vehicle without a connection to an external • Always stop the vehicle as soon as it is safe to do so. the vehicle (e.g. in the luggage compartment or on top of the luggage
antenna might exceed electromagnetic radiation thresholds. This also applies compartment lid). Static electricity can build up while filling and can ignite
if the outside antenna is not installed properly. FUELING fuel vapors, causing a fire.
• Always keep the cell phone antenna at least 8 inches (20 cm) away from • Improper refueling or handling of fuel is dangerous and can cause fire, explosion, – Always place a portable fuel container on the ground before filling. Never
pacemakers. Heart specialists advise that cell phones can adversely affect the and severe burns. spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly
way pacemakers work. • Always make sure that the fuel filler cap is screwed on all the way. This helps flammable.

– Always keep the filler nozzle completely inside the portable container • Make sure the transmission is in Park (P) before you get out of the vehicle. The vehicle can move if the accelerator is depressed even though the combustion
before and during filling. • Never support the vehicle with cinder blocks, bricks, or other objects to inspect engine has been stopped. This can cause accidents and severe or lethal injuries.
– If filling a portable container made of metal, the filler nozzle must always it. The vehicle could slip or move suddenly and cause an accident with serious • Make sure the transmission is in Park (P) before you get out of the vehicle.
be in contact with the container. This will help prevent static electricity personal injury. Never let the hybrid battery get wet. Liquids and other fluids can • Never support the vehicle with cinder blocks, bricks, or other objects to inspect
from discharging and causing a fire. cause short circuits, electrical shock, burns, and explosions. it. The vehicle could slip or move suddenly and cause an accident with serious
– Always observe local and state or provincial laws about the use, storage, • Never carry large amounts of liquids or other fluids in the luggage compartment. personal injury.
and transportation of portable fuel containers. • Always make sure that any containers with liquids and other fluids are properly • Never let the hybrid battery get wet. Liquids and other fluids can cause short
– Make certain that the portable fuel container meets industry standards, secured and tightly closed to prevent leakage during normal driving as well as hard circuits, electrical shock, burns, and explosions.
such as ANSI/ASTM F852-86. cornering, braking, and other vehicle maneuvers. Leaking liquids can get into the • Never carry large amounts of liquids or other fluids in the luggage compartment.
cover of the high-voltage battery and the high-voltage cable connections. This can • Always make sure that any containers with liquids and other fluids are properly
HYBRID DRIVE damage the electrical system and the high-voltage battery. secured and tightly closed to prevent leakage during normal driving as well as hard
• Driver distraction causes accidents and serious personal injury. Using the cornering, braking, and other vehicle maneuvers. Leaking liquids can get into the
instrument cluster or accessing Infotainment System menus while driving can take HYBRID FUNCTIONS AND MODES cover of the high-voltage battery and the high-voltage cable connections. This can
your attention off the road and cause accidents. • Driver distraction causes accidents and serious personal injury. Using the damage the electrical system and the high-voltage battery.
• To help reduce the risk of accidents and injuries, never change settings in the instrument cluster or accessing Infotainment System menus while driving can take
instrument cluster display or use Infotainment System functions unless the vehicle your attention off the road and cause accidents. HYBRID INFOTAINMENT SYSTEM
is standing still. • To help reduce the risk of accidents and injuries, never change settings in the • Driving on today’s roads demands the full attention of the driver at all times.
• When powered by the electric motor, the vehicle makes much less noise, both instrument cluster display or use Infotainment System functions unless the vehicle Driver distraction causes accidents, collisions and serious personal injury!
when idling and driving, than when it is running on the internal combustion engine. is standing still. • Never let yourself be distracted when setting, adjusting, or using the Infotainment
It is much harder or even impossible for the drivers of other vehicles and • When powered by the electric motor, the vehicle makes much less noise, both System, when using your cell phone, or when operating the cell phone controls.
above all for cyclists, pedestrians, and children to hear the vehicle when it is running when idling and driving, than when it is running on the internal combustion engine. • Always drive attentively and responsibly. Use the Infotainment system, your cell
on electrical power. It is much harder or even impossible for the drivers of other vehicles and above phone, and the cell phone controls only if road, traffic, and weather conditions
• Pedestrians and others can be struck and seriously injured because they cannot all for cyclists, pedestrians, and children to hear the vehicle when it is running on permit and you will not be distracted from your driving.
hear the vehicle and tell that it is getting close to them, for instance when you are electrical power. • If you cannot use the Infotainment System, your cell phone, or the cell phone
parking, backing up, or driving in a low-speed zone where there is likely to be • Pedestrians and others can be struck and seriously injured because they cannot controls safely while driving, wait until later or find a safe spot where you can pull
pedestrian traffic. hear the vehicle and tell that it is getting close to them, for instance when you are off the road and park the vehicle.
• Always watch out for pedestrians, especially small children, cyclists, and others parking, backing up, or driving in a low-speed zone where there is likely to be • Always set sound volume levels so that you can clearly hear horns, sirens, and
who may not hear the vehicle or realize that it is about to move or will cross their pedestrian traffic. other warning sounds outside the vehicle.
path of travel. • Always watch out for pedestrians, especially small children, cyclists, and others • Setting the sound volume too high may damage your hearing. This applies even if
• Always be especially careful in residential areas, school zones, and other places who may not hear the vehicle or realize that it is about to move or will cross their you are exposed to high volumes for short periods only.
where the speed of motor vehicles is restricted and pedestrians may be at greater path of travel.
risk. • Always be especially careful in residential areas, school zones, and other places HYBRID INSTRUMENT CLUSTER
• Make sure the ignition and the hybrid drive system have both been turned off where the speed of motor vehicles is restricted and pedestrians may be at greater • Driving on today’s roads demands the full attention of the driver at all times.
before leaving the vehicle. risk. Driver distraction causes accidents, collisions and serious personal injury.
• Never leave the vehicle when hybrid drive system indicator lights are still lit. • Make sure the ignition and the hybrid drive system have both been turned off • Never use the buttons in the instrument cluster while driving.
The vehicle can move if the accelerator is depressed even though the combustion before leaving the vehicle.
engine has been stopped. This can cause accidents and severe or lethal injuries. • Never leave the vehicle when hybrid drive system indicator lights are still lit.
KEYLESS ENTRY the area marked “AIRBAG” on the steering wheel, instrument panel, and seat maneuver, or an accident, causing injury.
• Improper use of vehicle keys can result in serious personal injury. backs or between these areas and the occupants. External devices can cause • Never leave external devices in the doors, on the front windshield, on or near
• Always take the key with you when you leave the vehicle. The engine can serious injury in the event of an accident, especially if the airbags inflate. the area marked “AIRBAG” on the steering wheel, instrument panel, and seat
be started and vehicle systems such as the power windows can be operated, • The center armrest can interfere with the driver’s elbow movement and thus backs or between these areas and the occupants. External devices can cause
leading to serious personal injury. cause accidents and severe injuries. serious injury in the event of an accident, especially if the airbags inflate.
• Never leave children, disabled persons, or anyone who cannot help • Always keep the armrest closed while driving. • The center armrest can interfere with the driver’s elbow movement and thus
themselves in the vehicle. The doors can be locked with the remote control • Injuries can be caused by invisible laser beams if the housing of the CD cause accidents and severe injuries.
vehicle key. This could result in people being trapped in the vehicle in an player is opened. • Always keep the armrest closed while driving.
emergency. For example, depending on the time of year, people trapped in the • Have the CD player repaired only by a specialist. • Invisible laser beams can cause injuries if the housing of the CD player is
vehicle can be exposed to very high or very low temperatures. opened.
• Heat build-up in the passenger and luggage compartment of a parked NAVIGATION & INFOTAINMENT • Have the CD player repaired only by a specialist.
vehicle can result in temperatures in the vehicle that are much higher than • Driving recommendations and traffic signs displayed in the navigation
the outside temperatures, particularly in summer. Temperatures can quickly system may differ from the actual traffic situation. TIRE PRESSURE MONITORING SYSTEM (TPMS)
reach levels that can cause unconsciousness and death, particularly to small
• Traffic signs and regulations take precedence over navigation driving • Incorrect tire pressures and/or under inflation can cause sudden tire failure,
children.
• Never remove the key from the ignition switch while the vehicle is moving or recommendations and displays. loss of control, collision, serious personal injury or even death.
rolling to a stop. The steering wheel will lock and you will not be able to steer • Always adjust your speed and driving style to road, traffic, weather, and • When the warning symbol appears in the instrument cluster, stop and
or control the vehicle. visibility conditions. inspect the tires. Under inflation can cause increased tire wear and can affect
• Inserting data media while driving can distract the driver from traffic and the handling of the vehicle and stopping ability.
PREMIUM VIII AUDIO lead to accidents. • Incorrect tire pressures and/or under inflation can also lead to sudden tire
• Driver distraction can cause accidents and serious personal injury. Operating • Always drive attentively and responsibly. failure, including a blowout and sudden deflation, causing loss of vehicle
the radio navigation system while driving can distract the driver from traffic control.
situations. RNS 315 AUDIO • The driver is responsible for the correct tire pressures for all tires on the
• Always drive attentively and responsibly. • Driver distraction can cause accidents and serious personal injury. Operating vehicle. The recommended tire pressure values are listed on a sticker inside
• Select volume settings so that acoustic signals from the outside are audible the radio navigation system while driving can distract the driver from traffic the driver door.
(e.g. the sirens of emergency rescue vehicles). situations. • The TPMS can only work correctly when all tires on the vehicle are filled to
• Setting the volume too high can damage hearing. This can also extend to • Always drive attentively and responsibly. the correct cold tire inflation pressure.
short exposure of the ears to loud volumes. • Select volume settings so that acoustic signals from the outside are audible • Using incorrect tire pressure values can cause accidents or other damage.
• Sudden volume fluctuations may occur when the audio source is changed (e.g. the sirens of emergency rescue vehicles). Always inflate the tires to the correct specified cold tire pressure values for
or connected. • Setting the volume too high can damage hearing. This can also extend to the tires installed on the vehicle.
• Lower the volume before changing or connecting to an audio source. short exposure of the ears to loud volumes. • Always maintain correct cold tire inflation pressure so that TPMS can do
• Connecting cables of external devices may obstruct the driver. • Sudden volume fluctuations may occur when the audio source is changed its job.
• Route cables so as not to interfere with the driver. or connected. • Always inflate tires to the recommended and correct tire pressure before
• Unmounted or improperly mounted external devices can be thrown through • Lower the volume before changing or connecting to an audio source. driving off.
the passenger compartment in the event of a sudden driving or braking • Connecting cables of external devices may obstruct the driver. • Driving with under inflated tires causes them to flex (bend) more, letting
maneuver or an accident, causing injury. • Route cables so as not to interfere with the driver. them get too hot, resulting in tread separation, sudden tire failure, and loss
• Never leave external devices in the doors, on the front windshield, on or near • Unmounted or improperly mounted external devices can be thrown through of control.
the passenger compartment in the event of a sudden driving or braking • Excessive speed and/overloading can cause heat build-up, sudden tire

failure and loss of control. of the hot catalytic converter and exhaust system can come into contact services that may collect location information. See applicable Terms of
• If the tire pressure is too low or too high, the tires will wear prematurely and with flammable materials under the vehicle, such as dry grass, brush, spilled Service available at www.vw.com/carnet for details.
the vehicle will not handle well. fuel, etc. • Last Parked Location
• If the tire is not “flat” and you do not have to change a wheel immediately, • A broken down vehicle presents a high accident risk for itself and others. - Last Parked Location feature requires VW Car-Net™ Mobile Application.
drive carefully and at reduced speed to the nearest service station to check Switch on emergency flashers and set up a warning triangle to warn iPhone® only. Android® app not available at time of publication. Standard
the tire pressure and add air as required. oncoming traffic. text and data rates apply.
• When replacing tires or wheel rims on vehicles equipped with TPMS always • Before opening the engine hood, always switch off the engine and let the • Maintenance summary/Vehicle Health Report
read and heed the information and all WARNINGS. engine cool down. - Refer to your vehicle’s warning and indicator lights for the most current
• The Tire Pressure Monitoring System must be recalibrated using the SET • Always be very careful when working in the engine compartment, which diagnostic information. Always consult owner’s manual for maintenance
button whenever you remove and remount or change any wheel or tire on the is a potentially dangerous area in any motor vehicle and can cause serious guidelines.
vehicle, even if the reinstalled or replacement wheels and tires are identical to personal injury. • Notifications and mobile app
those that were removed and even if the tire pressure does not change. • Airbag deployment - Standard text and data rates apply.
- Airbags are supplemental restraints only and will not deploy under all • PIN
• Improper use of the SET button can cause the TPMS to give false warnings
crash circumstances. Always use safety belts and seat children only in the - Sharing your PIN or account information will allow others to access to your
or to give no warning despite dangerously low tire pressure. rear, using restraint systems appropriate for their size and age. vehicle’s VW Car-Net™ settings through this website or the VW Car-Net™
• Automatic Crash Notification/Emergency Call mobile application.
VOLKSWAGEN CAR-NET™ - Automatic Crash Notification may be enabled for up to 6 months without • Pricing
• Application software and Volkswagen Car-Net™ services that are unsuitable activating a trial or paid subscription. Manual Emergency Call feature and - Taxes and fees not included. Contact VW Car-Net™ Customer Specialist at
or improperly used can cause accidents, serious personal injury and vehicle all other VW Car-Net™ features require trial or paid subscription. 1-877-820-2290 for details.
damage. • “Destinations” functionality • Roadside Assistance
• Volkswagen Car-Net™ services can be used only where adequate cellular - Requires compatible factory installed navigation system. - Roadside Assistance provided by Allstate®.
and GPS signals are available. • Email (after subscribed to VW Car-Net™) • Sending POIs to navigation system
• Volkswagen recommends using only application software and “Volkswagen - VW Car-Net™ services provided by Verizon Telematics, Inc. VW - Requires compatible factory installed navigation system.
Car-Net™” services provided by Volkswagen specifically for your vehicle. Car-Net™ includes services that may collect location information. See • Six month trial
• Protect the mobile device and its application software from misuse. applicable Terms of Service and Privacy Policy available at www.vw.com/ - Six month trial period begins on date of new vehicle purchase.
• Never modify application software and Volkswagen Car-Net™ services. carnet for details. • Smart Phone
• Always read and heed the operating instructions for the mobile device. - You are receiving this message because of your subscription with - Requires VW Car-Net™ Mobile Application. iPhone® only. Android® app
• Driver distraction causes accidents, collisions and serious personal injury! Volkswagen Car-Net™. To ensure delivery to your inbox, please add not available at time of publication. Standard text and data rates apply.
Using application software and Volkswagen Car-Net™ services while driving [email protected] to your address book. Please do not respond to this • Speed Alert
can distract the driver from traffic. email, as this email address is for notification only. If you require further - Always obey speed and traffic laws.
• Always drive attentively and responsibly. information, contact the VW Car-Net™ Response Center at 877-820-2290. • Stolen Vehicle Location Assistance
• Vehicle health reports do not replace the information provided by the vehicle • Global Car-Net™ disclaimer - For use by law enforcement authorities only. See Terms of Service for
warning and indicator lights. Failure to heed warning lights and instrument - VW Car-Net™ services provided by Verizon Telematics, Inc. Available details.
cluster text messages can cause the vehicle to break down in traffic and only on select models. Automatic Crash Notification may be enabled for • Text/email alerts (when setting up)
result in a collision and serious personal injury. up to 6 months without activating a trial or paid subscription; Manual - The alerts should only be viewed when it is safe and appropriate. Always
• Never ignore warning lights or text WARNINGS. Emergency Call feature and all other VW Car-Net™ features require trial pay careful attention to the road, and do not drive while distracted. Message
• Always stop the vehicle as soon as it is safe to do so. or paid subscription. VW Car-Net™ services requires vehicle cellular and data rates apply.
• Park the vehicle at a safe distance from moving traffic and where no part connectivity and availability of vehicle GPS signal. VW Car-Net™ includes
WINDSHIELD WIPERS Notes
• Windshield washer fluid without enough frost protection can freeze on the
windshield and reduce visibility.
• Use the windshield washer system with enough frost protection for winter
temperatures.
• Never use the windshield wipers/washers when it is freezing without first
defrosting the windshield. The washer solution may freeze on the windshield
and reduce visibility. Worn or dirty wiper blades reduce visibility and increase
the risk of accidents and severe injuries.
• Always replace wiper blades that are worn, damaged, or do not keep the
windshield clear.
2014 Jetta Hybrid MY14-QSG-Hybrid_01

Volkswagen of America | knowingyourvw.com

*46 highway/41 city mpg (2014 Jetta Hybrid, 7-speed DSG® automatic transmission with Tiptronic® and Sport mode). Fuel economy
values based on manufacturer’s preliminary estimate. 2014 EPA estimates not available at time of publication. Your mileage will vary
and depends on several factors including your driving habits and vehicle condition. For further information please visit fueleconomy.gov.

“Volkswagen”, “Das Auto”, and the Volkswagen logo are registered trademarks of Volkswagen AG. ©2013 Volkswagen of America, Inc.