UNIT 3 ROOM TYPES AND ROOM

FACILITIES
(PAR.HT03.060.01, PAR.HT03.67.01, PAR.HT03.060.01)

(A) ROOM TYPES

Speaking 1 Without looking at the rest of the page, how many types of hotel room
can you think of?

Vocabulary 2 Do you know words for the following types of room? Match this
definitions with the words underneath.

(a) A room occupied by one person.

(b) A room with one large bed for two people.
(c) A room with two single beds for two people.
(d) A room with three single beds, or a double bed and a single bed, suitable for
occupation by three people.
(e) A set of two or more rooms including a bedroom and a sitting room.
(f) A large room with a partition to separate the bedroom area from the sitting
room area.
(g) A well-furnished and luxurious suite at the top of the building.
(h) A room with four or more beds, particularly suitable for a family with
children.
(i) A room not used as a bedroom, where guests may read, watch television, etc.
(j) Two or more rooms with a door to allow access from one room to another.

1. SUITE 6. CONNECTING or ADJOINING ROOMS

2. FAMILY ROOM 7. DOUBLE ROOM
3. TWIN ROOM 8. TRIPLE ROOM
4. SINGLE ROOM 9. JUNIOR SUITE
5. PENTHOUSE 10. LOUNGE or SITTING ROOM (or PARLOR=Am.E.)

3 What kinds of room do these pictures show?

(1) (2) (3)

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 4 Complete these sentences spoken by a hotel manager answering
enquiries about rooms. You will hear them in Activity 5.

(a) All our rooms have C_ _TR_L H_ _T_NG.

(b) They all have a W_SH B_ _IN and a T_ _L_T.
(c) Our single rooms are very C_MF_RT_B_ _ and the rates are very
R_ASON_B_ _.
(d) Or for real EC_N_MY, let’s suppose you have a sales conference. You
could D_ _BLE up your sales staff and put them into T_ _N room.
(e) For something more L_X_R_OUS, we can offer our Delphos Suite.
(f) It has its own private T_RR_ _E, where guests can sit outside and enjoy
the view over the lake.
(g) I can recommend our Bella Vista Penthouse. From the B_LC_ _Y there’s
a magnificent view over the whole countryside.

Listening 5 A secretary from Speed Sportswear is talking to the Manager of the Park
Hotel, to arrange accommodation for visiting staff. Accommodation will be
needed for all grades, from sales staff to Managing Directors.

Listen to the conversation and check your answers to activity 4. Then listen
again and answer these questions:

(a) Will Speed Sportswear have to pay normal room rates? How do you
know?
(b) In the opinion of the Hotel Manager, what kind of staff would the following
room types be suitable for, and why?
 the single rooms
 the twin rooms
 the Delphos Suite
 the Bella Vista Penthouse

6 Listen again. Fill in the normal “rack” rates for the room types mentioned in
the conversation.

PARK HOTEL – DAILY ROOM RATES

Single room _________________

Double room _________________
Twin room _________________
Triple room £70.00
Family room £85.00
Junior suite £105.00
‘Delphos’ ground floor suite ________________
‘Bella Vista’ penthouse suite ________________

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Speaking 7 In pairs practice asking and answering questions about room types,
using the expressions below:

company directors?
managers?
staff with their families?
Can you provide suitable salespeople?
accommodation for trainees?
married couples?
Etc.

single rooms They have…

twin rooms It has…
double rooms Etc.
Certainly, family rooms suitable.
you’ll find ground floor suite (say why the
our penthouse suite room type is
Etc. suitable)

Vocabulary 8 Most hotels contain rooms which are used for purposes other than
accommodation. Match the rooms on the left with the purposes on the
right.

(a) Banquet Room (i) for showing goods and products

(b) Ballroom (ii) for holding large-scale meetings
(c) Reception Room (iii) for dancing
(d) Conference Room (iv) for cocktail parties and social events
(e) Exhibition Room (v) for a large group eating a special meal

Listening 9 Listen to enquiries from five people who need rooms in a hotel. What
kind of room (or rooms) would you offer them?

Enquiry 1 ……………………………..
Enquiry 2 ……………………………..
Enquiry 3 ……………………………..
Enquiry 4 ……………………………...
Enquiry 5 ……………………………..

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 10 Listen to the next part of the tape. You can hear the suggestions the
Receptionist makes, but they are not in the same order as the enquiries
above. Match the suggestions with the enquiries.

Suggestion (1) goes with enquiry___

Suggestion (2) goes with enquiry___
Suggestion (3) goes with enquiry___
Suggestion (4) goes with enquiry___
Suggestion (5) goes with enquiry___

Speaking 11 Now work with a partner and try to act out the conversations between the
people making enquiries and the receptionist.

Language reference
Name of rooms
single sitting room/ parlor (Am.E.) / lounge
double connecting / adjoining room
twin banquet room
triple ballroom
family reception room
suite conference room
junior suite exhibition / display room
penthouse

Miscellaneous vocabulary
access partition
accommodation reasonable
balcony sofa
central heating staff
connected storey
convertible terrace
economy toilet
grade trainee
luxurious view
magnificent well-furnished

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 B. ROOM FACILITIES

Vocabulary 1 Look at these objects. What are they?

(A) (B) (C) (D)

(E) (F) (G) (H)

Listening 2 A guest is enquiring about a room. Listen to the hotel employee and
number the objects in the order you hear them. The first has been done for
you.

…1… double bed …… CD player …… desk

…….. chair …… remote control …… coat hangers
…….. pillows …… TV …… radio alarm
…….. telephone …… wardrobe …… sheets

Pronunciation 3 Being clear and polite.

Listen to these sentences and repeat them.

There’s a telephone by the bed. I’m afraid there isn’t a CD player in the
You have the radio alarm next to that. room, madam.
The sheets are changed every day. There are plenty of coat hangers.
There’s a TV of course, with remote control. There’s a desk by the window, with two
very comfortable chairs.

Language focus and practice

4 There is / There are

Study these structures:

Singular Plural
There is a mini-bar in every room. There are plenty of coat hangers.
There isn’t a CD player in the room. There aren’t any plants in the room.
Is there a TV in every room? Are there any flowers in the room?

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Put the words in the following sentences in the correct order. The first one has been
done for you.

Singular
Affirmative: is TV in room There a the
Example: There is a TV in the room.

Negative: double bed isn’t There a in room the

…………………………………………………………………………………..
Question: CD player there room in Is a the?
…………………………………………………………………………………..
Answers: is there Yes / the room Yes there CD player in a is
………………………../………………………………………………………..
There isn’t No / CD player No there in room isn’t a the
…………………………/…………………………………………………..….

Plural
Affirmative: coat hangers of plenty wardrobe There are the in
…………………………………………………………………………………..
Negative: in room There aren’t the flowers any
…………………………………………………………………………………..
Question: the plants there in Are any room?
…………………………………………………………………………………..
Answers: are Yes there / room some in plants Yes there the are
……………………………/……………………………………………………..
there No aren’t / any there room plants No aren’t the in
…………………………../……………………………………………………..

5 Study this description and complete the sentences below with one of
these phrases: all of, most of, some of, none of.

Hotel RITA
● 33 rooms + 3 suites, all with ● 10 double rooms: twin beds,
full air-conditioning en-suite bathroom, TV

● 3 suites: four-poster bed, ● 6 single rooms: shower only, WC

en-suite luxury bathroom, TV
● Personal safe available at reception
● 17 double rooms: king-size bed,
en-suite bathroom, TV ● Fax machines and computers
with internet access available
in the conference room only

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 In the Hotel Rita:
1. …………………………………………………….air-conditioning.
2. …………………………………………………….a personal safe.
3. …………………………………………………….twin beds.
4. ……………………………………………………….a TV.
5. ……………………………………………………….a four-poster bed.
6. ……………………………………………………….a fax machine.
7. ……………………………………………………….a shower and WC only.
8. ……………………………………………………….a king-size bed.
9. ……………………………………………………….a luxury bathroom.
10. ……………………………………………………..a computer.

Speaking 6 Study the dialogue with your partner.

Bell-person : Good afternoon, Mr. Smith.

Guest : Hi.
Bell-person : Would you like to come this way, please?
Guest : Certainly.
Bell-person : This is your room, room number 307, Mr. Smith.
Guest : Oh excellent, thank you.
Bell-person : Your suitcases and bag are there on the rack and this is the light
switch.
Guest : Yes.
Bell-person : Shall I open the curtain for you, Mr. Smith?
Guest : Yes, please.
Bell-person : Have a look over there Mr. Smith. That’s Mount Tangkuban
Perahu.
Guest : Oh, fantastic! I love the mountain view. What mountain did you
say?
Bell-person : Tangkuban Perahu (overturned boat) mountain, sir. It has a
famous legend for West Javanese people. (Tell the legend of
Mount Tangkuban Perahu if you know it).
Guest : Is there a laundry service in this hotel?
Bell-person : Yes, indeed, Mr. Smith. Just leave your laundry on this rack with a
laundry slip in it before 8.30 in the morning. Your laundry will be
collected and returned to your room before six in the evening.
Guest : Fine.
Bell-person : Sir, this is a list of our hotel services with the extension numbers,
if you need any, please feel free to make a call.
Guest : OK. How can I switch on the television?
Bell-person : The TV switch and the other light switches are here by the
bedside table.
Guest : Oh, that’s great. How about the air-conditioning?
Bell-person : Isn’t cold enough, sir?
Guest : No, it seems to be fine.
Bell-person : If you want to adjust the temperature, you can use the remote
control over there on the table by the bedside.

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 Guest : OK, OK.
Bell-person : Is there anything else I can do for you, sir?
Guest : I think everything is fine. Thank you.
Bell-person : Well, have a pleasant stay. Goodbye..
Guest : See you.

Work in pairs to practice escorting the guests to the room. Set the classroom as
needed.

Reading 7 Study the following information. Then retell the information to the class.

Supplies
Guest room supplies are supposed to stay in the room or be used in the room, but they are often
taken as souvenirs, so the chambermaid must carry replacements. Supplies are divided into two
types; room supplies and giveaway supplies (giveaways). Room supplies may not be taken home
by the guest but giveaways may be taken home by the guest. A deluxe hotel may have the
following supplies and giveaways.

a. Bathroom Supplies: towels (bath-sheet and bath towels); hand towels, wash-clothes,
bath mat, bathrobe; scales, hairdryer (maybe in bedroom); glasses and ice bucket on
tray; magnifying mirror.

b. Bathroom Giveaways: soap (hand soap, deodorant soap), bath powder, bath gel, bath
foam (bubble bath), shampoo, hair conditioner, skin moisturizer, cologne, comb,
hairnet/shower cap, mouthwash, toothbrush, tooth paste, suntan lotion; shoe polish
applicator, shoe shine (cloth), razor, blades.

c. Bedroom Supplies: theft-proof hangers, Bible, clock, table tents, telephone book, room
service menu, hotel service directory, “Do not disturb” sign, plastic tray with ice bucket
and glasses, coffeemaker, and cups, slippers.

d. Bedroom Giveaways: matches, stationery, note pad & ballpoint/pen, sewing kit, plastic
bag, laundry bag, laundry list, dry-cleaning list.

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Vocabulary 8 Look at the picture of a bathroom. Match the words with the pictures
by writing the numbers before the words.

For Picture A : Bathroom facilities

……………… sink / washbasin ……………… tap / faucet

……………… mirror ……………… bath
…………….. shower ……………… plug
…………….. bath mat ……………… bathroom scales
…………….. waste basket ……………… hand towel
…………….. towel rail ……………… soap
…………….. curtain ……………… comb
…………….. safety razor ……………… electric razor
……………… toilet …………….. cistern
……………... toilet paper …………….. tumbler
……………… toothpaste …………….. toothbrush
…………….. hair brush …………….. shampoo

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Look at the pictures below. Label the items with the words given.

bath blind
curtains dressing-table
shaver point hanger
shower socket
stool wardrobe

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