Project Closure Report
For [Project Name]
Document Control
Document Information
©
Information
Document ID [Document Management System #]
Document Owner [Owner Name]
Issue Date [Date]
Last Saved Date [Date]
File Name [Name]
Document History
Version Issue Date Changes
[1.0] [Date] [Section, Page(s) and Text Revised]
Document Approvals
Role Name Signature © Date
Project Sponsor
Project Review Group
Project Manager ©
Quality Manager
[if applicable]
Procurement Manager
[if applicable]
Communications
Manager
[if applicable]
Project Office Manager
[if applicable]
©2000 - 2006 Method123 Ltd. All rights reserved. i
Table of Contents
1 PROJECT COMPLETION .......................................................................................... 5
1.1 COMPLETION CRITERIA ................................................................................................................... 5
1.2 OUTSTANDING ITEMS ...................................................................................................................... 5
2 PROJECT CLOSURE ............................................................................................... 5
2.1 DELIVERABLES .............................................................................................................................. 5
2.2 DOCUMENTATION ........................................................................................................................... 6
2.3 SUPPLIERS ................................................................................................................................... 6
2.4 RESOURCES ................................................................................................................................. 6
2.5 COMMUNICATIONS ......................................................................................................................... 6
3 APPROVAL .......................................................................................................... 7
©2000 - 2006 Method123 Ltd. All rights reserved. ii
1 Project Completion
Before you undertake project closure, this section identifies the criteria required to ensure that the
project is complete, and lists any outstanding items.
1.1 Completion Criteria
Determine whether all the project completion criteria have been satisfied, by completing the following
table:
Completion Category Completion Criteria Satisfied?
[See MPMM™ for a description of this table.]
1.2 Outstanding Items
List any outstanding activities, risks or issues. Identify the actions needed to resolve them and
specify the person responsible for completing each action.
Outstanding Item Action Required Completion Date
[See MPMM for a description of this table.]
2 Project Closure
List the actions required to hand over the deliverables and documentation to the customer, terminate
the supplier contracts, release the project resources, and communicate project closure to
stakeholders.
2.1 Deliverables
List the actions required to hand over the project deliverables to the customer, along with completion
dates, in the following table:
Project Deliverable Action Required Completion Date
[See MPMM for a description of this table.]
©2000 - 2006 Method123 Ltd. All rights reserved. 5
2.2 Documentation
List the actions required to hand over all the project documentation to the customer, along with
completion dates, in the following table.
Project Document Action Required Completion Date
[See MPMM for a description of this table.]
2.3 Suppliers
List the actions required to terminate all project supplier contracts, along with completion dates, in the
following table.
Supplier Contract Action Required Completion Date
[See MPMM for a description of this table.]
2.4 Resources
List the actions required to release all project resources, along with completion dates, in the following
table.
Project Resource Action Required Completion Date
[See MPMM for a description of this table.]
2.5 Communications
List the actions required to communicate project closure to relevant stakeholders, along with
completion dates, in the following table.
Audience Message Method Date
[See MPMM for a description of this table.]
©2000 - 2006 Method123 Ltd. All rights reserved. 6
3 Approval
Name: __________________
Role: Project Sponsor
Signature: __________________
Date: ___ / ___ / ___
By signing this document, I grant formal approval to close this project and complete the
handover activities described.
©2000 - 2006 Method123 Ltd. All rights reserved. 7
Post Implementation Review
©
For [Project Name]
Document Control
Document Information
©
Information
Document ID [Document Management System #]
Document Owner [Owner Name]
Issue Date [Date]
Last Saved Date [Date]
File Name [Name]
Document History
Version Issue Date Changes
[1.0] [Date] [Section, Page(s) and Text Revised]
Document Approvals
Role Name © Signature Date
Project Sponsor
Project Review Group
Project Manager ©
Quality Manager
[if applicable]
Procurement Manager
[if applicable]
Communications Manager
[if applicable]
Project Office Manager
[if applicable]
©2000 - 2006 Method123 Ltd. All rights reserved. i
Table of Contents
1 EXECUTIVE SUMMARY ........................................................................................... 2
2 PROJECT PERFORMANCE ....................................................................................... 2
2.1 BENEFITS ..................................................................................................................................... 2
2.2 OBJECTIVES ................................................................................................................................. 2
2.3 SCOPE ........................................................................................................................................ 2
2.4 DELIVERABLES .............................................................................................................................. 3
2.5 SCHEDULE ................................................................................................................................... 3
2.6 EXPENSES.................................................................................................................................... 3
2.7 RESOURCES ................................................................................................................................. 3
3 PROJECT CONFORMANCE ...................................................................................... 3
3.1 TIME MANAGEMENT........................................................................................................................ 4
3.2 COST MANAGEMENT ...................................................................................................................... 4
3.3 QUALITY MANAGEMENT .................................................................................................................. 4
3.4 CHANGE MANAGEMENT................................................................................................................... 4
3.5 RISK MANAGEMENT........................................................................................................................ 4
3.6 ISSUE MANAGEMENT ...................................................................................................................... 4
3.7 PROCUREMENT MANAGEMENT ......................................................................................................... 4
3.8 ACCEPTANCE MANAGEMENT ............................................................................................................ 4
3.9 COMMUNICATIONS MANAGEMENT ..................................................................................................... 4
4 PROJECT ACHIEVEMENTS....................................................................................... 5
5 PROJECT FAILURES .............................................................................................. 5
6 PROJECT LESSONS LEARNED ................................................................................. 5
7 APPENDIX............................................................................................................ 5
7.1 SUPPORTING DOCUMENTATION ........................................................................................................ 5
©2000 - 2006 Method123 Ltd. All rights reserved. ii
1 Executive Summary
Summarize the degree to which this project delivered the benefits, met the objectives, operated within
scope and produced the deliverables on time, within budget and with the resources planned. Assess
the degree to which the project conformed to the specified management processes, and summarize
any key achievements, failures and lessons learned for future projects.
2 Project Performance
The first step in completing a Post Implementation Review (PIR) is to review how the project
performed against each of the targets set during the Initiation and Planning phases.
2.1 Benefits
Determine the extent to which the project has delivered the business benefits specified in the
Business Case, by completing the following table:
Benefit Forecast Value Actual Value Deviation
[See MPMM™ for a description of this table.]
2.2 Objectives
Determine the extent to which the project has achieved the objectives specified in the Terms of
Reference, by completing the following table:
Objective Achievement Shortfall
[See MPMM for a description of this table.]
2.3 Scope
Determine whether at any stage the project deviated from the scope defined in the Terms of
Reference, by completing the following table:
Original Scope Actual Scope Deviation
[See MPMM for a description of this table.]
©2000 - 2006 Method123 Ltd. All rights reserved. 2
2.4 Deliverables
Measure the degree to which the project achieved the Quality Criteria and Quality Standards specified
in the Quality Plan, by completing the following table:
Deliverable Quality Criteria Quality Standards % Achievement
[See MPMM for a description of this table.]
2.5 Schedule
Compare the actual delivery schedule against the planned delivery schedule.
2.6 Expenses
Identify any deviations between the forecast project expenditure and the actual project expenditure,
by completing the following table:
Expense Types Forecast Expenditure Actual Expenditure Deviation
[See MPMM for a description of this table.]
2.7 Resources
Identify any deviations between the forecast level of resources and the actual level of resources, by
completing the following table:
Resource Types Forecast Resource Actual Resource Deviation
[See MPMM for a description of this table.]
3 Project Conformance
This section determines whether or not the project conformed to the management processes defined
in the Initiation and Planning phases. MPMM™ provides a number of checklists to help you determine
the project ‘s actual level of conformance.
©2000 - 2006 Method123 Ltd. All rights reserved. 3
3.1 Time Management
Determine the degree to which the project conformed to its stated Timesheet Management process.
[See MPMM for a complete checklist for this section.]
3.2 Cost Management
Determine the degree to which the project conformed to its stated Cost Management process.
[See MPMM for a complete checklist for this section.]
3.3 Quality Management
Determine the degree to which the project conformed to its stated Quality Management process.
[See MPMM for a complete checklist for this section.]
3.4 Change Management
Determine the degree to which the project conformed to its stated Change Management process.
[See MPMM for a complete checklist for this section.]
3.5 Risk Management
Determine the degree to which the project conformed to its stated Risk Management process.
[See MPMM for a complete checklist for this section.]
3.6 Issue Management
Determine the degree to which the project conformed to its stated Risk Management process.
[See MPMM for a complete checklist for this section.]
3.7 Procurement Management
Determine the degree to which the project conformed to its stated Procurement Management
process.
[See MPMM for a complete checklist for this section.]
3.8 Acceptance Management
Determine the degree to which the project conformed to its stated Acceptance Management process.
[See MPMM for a complete checklist for this section.]
3.9 Communications Management
Determine the degree to which the project conformed to its stated Communications Management
process.
[See MPMM for a complete checklist for this section.]
©2000 - 2006 Method123 Ltd. All rights reserved. 4
4 Project Achievements
List the major achievements for this project, and describe the positive effects that each has had on
the customer's business.
Achievement Effect on Business
[See MPMM for a description of this table.]
5 Project Failures
List any project failures and describe the effects each has had on the customer's business.
Failure Effect on Business
[See MPMM for a description of this table.]
6 Project Lessons Learned
Describe the lessons learned from undertaking this project and list any recommendations for similar
projects in the future.
Learning Recommendation
[See MPMM for a description of this table.]
7 Appendix
7.1 Supporting Documentation
Attach any documentation you believe is relevant to the Post Implementation Review, such as the:
Business Case, Terms of Reference, Project Plan, Quality Plan and Project Closure Report
Documents supporting the benefits delivered by the project
Other relevant information or correspondence
©2000 - 2006 Method123 Ltd. All rights reserved. 5