Microsoft Windows 10.
0 x64 Home Premium Edition (Build 9200)
Sony Corporation SVS15125CNB
iTunes 12.3.2.35
QuickTime not available
FairPlay 2.9.13
Apple Application Support 4.1.2
iPod Updater Library 12.0
Apple Mobile Device 9.1.0.6
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (0.0)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 5.1.0.34
iTunes Serial Number 000000BC029968BC
Current user is not an administrator.
The current local date and time is 2016-01-26 23:47:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 7d2634f0b4a178861ee5d805e513ac99
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {B6AFC126-4A13-4941-81EB-3DE0D598FA94}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {8939024C-75BE-4B6C-B0F3-7AB93E67F02B}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {9A80C98C-14AF-44EF-94AC-A43980A36553}
Description: Intel(R) Centrino(R) Advanced-N 6235
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jan 26 23:18:47 2016
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 192.168.1.1
Adapter Name: {0E33C971-793F-4EB6-841A-02F720D41762}
Description: Microsoft Hosted Network Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2016-01-26 23:45:01.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
D: MATSHITA DVD-RAM UJ8A7AS, Rev 1.00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 12.3.2.35 (x64) is currently running.
iTunesHelper 12.3.2.35 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 6 Plus running firmware version 9.2
Serial Number: F2LPPD0WG5QQ
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
