Your new travel agency
Travel Agent
You are an exceptional person. You want to live an unforgettable experience. If your values
are ours like accomplishment, respect, listening, then join us!
Job Description
The Travel Agent (1 senior and 1 junior) we are looking for will have to be passionate
about travel, will have to manage business or vacation requests and will provide
tourism related services and package tours on our behalf or on behalf of our suppliers.
He or she will work in the agency and will have to keep our customers satisfied and
loyal for future services.
Your main responsibilities
In Sales department
Organize short or long term stays by offering part of the service (sale of
transportation, accommodation, insurance and other travel services) or a package
deal
Welcoming customers (Junior)
Determine clients' needs and advise them on appropriate destinations, modes of
transportation, travel dates, costs and accommodations
Sell the products of Tour Operators, Hotels, independent power station
Contact third parties and make various reservations (transportation, accommodation,
activities...)
Provide travelers with relevant information, brochures and publications (guides, local
customs, maps, regulations, events, etc.)
Accompany clients in their administrative procedures
Collect payments/fees
Provide after-sales service, deal with travel problems, complaints or refunds (Senior)
Build customer loyalty
Apply the strategy defined by the Management in the permanent concern of
efficiency (objectives), quality, service and customer satisfaction
Your other tasks
Prepare promotional materials to sell itinerary tour packages
Designing trips (Senior)
Attend travel seminars to stay abreast of tourism trends
Keep customer files up to date
Maintain statistical and financial records (Senior)
Achieve profit and sales targets
Job offer 1
Mirage Travel Agent
Your skills and qualities
Confirmed professional experience as a travel agent (Senior)
Knowledge of computer reservation systems
Sales skills
Knowledge of administrative and medical procedures related to tourism (obtaining a
passport, list of vaccinations, etc.).
Computer literacy with hands-on experience with Microsoft applications
Team management (Senior)
Know how to communicate with various interlocutors and be able to forge a network
of contacts in the field of tourism services.
To be interested in the culture of the proposed destination countries
Loving challenges
Organized, rigorous, curious, empathetic, resourceful
Ability to work in a team
Have a sense of responsibility
You have
High school or college diploma or specialized training in tourism, travel or business
management
OPC Travel Permit
At least four years of progressive professional experience in travel management
(Senior)
Fluency in English and French; multilingualism is a plus
We offer
In addition to the opportunity to develop your career within a growing company
Employee benefits (group insurance and pension funds)
Incentive plan linked to your performance
Ongoing training and development
Employee travel program, including complimentary stays at the Four Seasons
around the world (depending on length of service and subject to availability)
Friendly and dynamic work environment
Full Time, Permanent
Salary
$27,500.00 - 42,000.00 per year
Geographical location
Our agency is located at 840 Saint-Jean Street, Quebec, QC G1R 1R3
Mirage is an equal opportunity employer and encourages women, Aboriginal people,
persons with disabilities and members of visible minorities to apply.
Job offer 2
Mirage Travel Agent
Please submit a resume and cover letter with the code TRAGE-MIR2103 to the attention of
Marie-Maude Goulet at [email protected] (anticipated start date: 2021-05-01).
Only selected candidates will be contacted.
References will be required upon request.
Precautions against COVID-19: Remote recruitment process and virtual interviews.
Job offer 3
