PART A GENERAL/BASIC

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL

0.1 Introduction:

(a) A statement that the manual complies with all applicable regulations and with the
terms and conditions of the applicable air operator certificate (AOC).

(b) A statement that the manual contains operational instructions that are to be complied
with by the relevant personnel.

(c) A list and brief description of the various parts, their contents, applicability and use.

(d) Explanations and definitions of terms and words needed for the use of the manual.

0.2 System of amendment and revision:

(a) Details of the person(s) responsible for the issuance and insertion of amendments and
revisions.

(b) A record of amendments and revisions with insertion dates and effective dates.

(c) A statement that handwritten amendments and revisions are not permitted, except in
situations requiring immediate amendment or revision in the interest of safety.

(d) A description of the system for the annotation of pages or paragraphs and their
effective dates.

(e) A list of effective pages or paragraphs.

(f) Annotation of changes (in the text and, as far as practicable, on charts and diagrams).

(g) Temporary revisions.

(h) A description of the distribution system for the manuals, amendments and revisions.

1 ORGANISATION AND RESPONSIBILITIES

1.1 Organisational structure. A description of the organisational structure, including the

general organogram and operations departments’ organograms. The organogram should
depict the relationship between the operations departments and the other departments of
the operator. In particular, the subordination and reporting lines of all divisions,
departments, etc., which pertain to the safety of flight operations, should be shown.
 1.2 Nominated persons. The name of each nominated person responsible for flight
operations, crew training and ground operations, as prescribed in ORO.AOC.135. A
description of their function and responsibilities should be included.

1.3 Responsibilities and duties of operations management personnel. A description of the

duties, responsibilities and authority of operations management personnel pertaining to
the safety of flight operations and the compliance with the applicable regulations.

1.4 Authority, duties and responsibilities of the pilot-in- command/commander. A

statement defining the authority, duties and responsibilities of the pilot-in-
command/commander.

1.5 Duties and responsibilities of crew members other than the pilot-in-
command/commander.

2 OPERATIONAL CONTROL AND SUPERVISION

2.1 Supervision of the operation by the operator. A description of the system for
supervision of the operation by the operator (see ORO.GEN.110(c)). This should show
how the safety of flight operations and the qualifications of personnel are supervised. In
particular, the procedures related to the following items should be described:

(a) licence and qualification validity,

(b) competence of operations personnel,

(c) control, analysis and storage of the required records.

(d)Informatio toberetainedontheground.

2.2 System and responsibility for promulgation of additional operational instructions and
information. A description of any system for promulgating information which may be of
an operational nature, but which is supplementary to that in the OM. The applicability of
this information and the responsibilities for its promulgation should be included.

2.3 Operational control. A description of the procedures and responsibilities necessary to

exercise operational control with respect to flight safety.
Proceduresforanaircrafttrackingsystem.

2.4 Powers of the authority. A description of the powers of the competent authority and
guidance to staff on how to facilitate inspections by authority personnel.

3 MANAGEMENT SYSTEM
A description of the management system, including at least the following:
(a) safety policy;

(b) the process for identifying safety hazards and for evaluating and managing the
associated risks;

(c) compliance monitoring system;

(d) allocation of duties and responsibilities;

(e) documentation of all key management system processes.

4 CREW COMPOSITION

4.1 Crew composition. An explanation of the method for determining crew compositions,
taking account of the following:

(a) the type of aircraft being used;

(b) the area and type of operation being undertaken;

(c) the phase of the flight;

(d) the minimum crew requirement and flight duty period planned;

(e) experience (total and on type), recency and qualification of the crew members;

(f) the designation of the pilot-in-command/commander and, if necessitated by the

duration of the flight, the procedures for the relief of the pilot-in- command/commander or
other members of the flight crew. (see ORO.FC.105);

(g) the designation of the senior cabin crew member and, if necessitated by the duration of
the flight, the procedures for the relief of the senior cabin crew member and any other
member of the cabin crew.

4.2 Designation of the pilot-in-command/commander. The rules applicable to the

designation of the pilot-in-command/commander.

4.3 Flight crew incapacitation. Instructions on the succession of command in the event of
flight crew incapacitation.
4.4 Operation on more than one type. A statement indicating which aircraft are considered
as one type for the purpose of:

(a) flight crew scheduling; and (b) cabin crew scheduling.

5 QUALIFICATION REQUIREMENTS

5.1 A description of the required licence, rating(s), qualification/competency (e.g. for

routes and aerodromes), experience, training, checking and recency for operations
personnel to conduct their duties. Consideration should be given to the aircraft type, kind
of operation and composition of the crew.

5.2 Flight crew:

(a) Pilot-in-command/commander,
(b) Pilot relieving the pilot-in-command/commander, (c) Co-pilot,
(d) Pilot relieving the co-pilot, (e) Pilot under supervision,
(f) System panel operator,
(g) Operation on more than one type or variant.

5.3 Cabin crew:

(a) Senior cabin crew member,
(b) Cabin crew member:
(i) Required cabin crew member,
(ii) Additional cabin crew member and cabin crew member during familiarisation flights,
(c) Operation on more than one type or variant.

5.4 Training, checking and supervision personnel:

(a) for flight crew; and (b) for cabin crew.

5.5 Other operations personnel (including technical crew and crew members other than
flight, cabin and technical crew).

6 CREW HEALTH PRECAUTIONS

6.1 Crew health precautions. The relevant regulations and guidance to crew members
concerning health, including the following:
(a) alcohol and other intoxicating liquids, (b) narcotics, (c) drugs,
(d) sleeping tablets, (e) anti-depressants,
(f) pharmaceutical preparations, (g) immunisation,
(h) deep-sea diving,
(i) blood/bone marrow donation,
(j) meal precautions prior to and during flight, (k) sleep and rest,
(l) surgical operations
7 FLIGHT TIME LIMITATIONS

7.1 Flight and duty time limitations and rest requirements.

7.2 Exceedance of flight and duty time limitations and/or reductions of rest periods.
Conditions under which flight and duty time may be exceeded or rest periods may be
reduced, and the procedures used to report these modifications.

7.3 A description of the fatigue risk management, including at least the following:

(a) the philosophy and principles; (b) documentation of processes;

(c) scientific principles and knowledge;
(d) hazard identification and risk assessment processes;
(e) risk mitigation process;
(f) FRM safety assurance processes; and (g) FRM promotion processes

8 OPERATING PROCEDURES
8.1 Flight preparation instructions. As applicable to the operation:

8.1.1 Minimum flight altitudes. A description of the method of determination and application of minimum altitudes
including:

(a) a procedure to establish the minimum altitudes/flight levels for visual flight rules (VFR) flights; and

(b) a procedure to establish the minimum altitudes/flight levels for instrument flight rules (IFR) flights.
8.1.2 Criteria and responsibilities for determining the adequacy of aerodromes to be used.
8.1.3 Methods and responsibilities for establishing aerodrome operating minima. Reference should be made to procedures
for the determination of the visibility and/or runway visual range (RVR) and for the applicability of the actual visibility
observed by the pilots, the reported visibility and the reported RVR.
8.1.4 En-route operating minima for VFR flights or VFR portions of a flight and, where single-engined aircraft are used,
instructions for route selection with respect to the availability of surfaces that permit a safe forced landing.
8.1.5 Presentation and application of aerodrome and en-route operating minima.
8.1.6 Interpretation of meteorological information. Explanatory material on the decoding of meteorological (MET)
forecasts and MET reports relevant to the area of operations, including the interpretation of conditional expressions.
8.1.7 Determination of the quantities of fuel, oil and water methanol carried. The methods by which the quantities of fuel,
oil and water methanol to be carried are determined and monitored in-flight. This section should also include instructions
on the measurement and distribution of the fluid carried on board. Such instructions should take account of all
circumstances likely to be encountered on the flight, including the possibility of in-flight re-planning and of failure of one
or more of the aircraft’s power plants. The system for maintaining fuel and oil records should also be described.
8.1.8 Mass and centre of gravity. The general principles of mass and centre of gravity including the following:

(a) definitions;
(b) methods, procedures and responsibilities for preparation and acceptance of mass and centre of gravity calculations;
(c) the policy for using standard and/or actual masses;
(d) the method for determining the applicable passenger, baggage and cargo
mass;
(e) the applicable passenger and baggage masses for various types of
operations and aircraft type;
(f) general instructions and information necessary for verification of the various
types of mass and balance documentation in use; (g) last-minute changes procedures;
(h) specific gravity of fuel, oil and water methanol;
(i) seating policy/procedures;
(j) for helicopter operations, standard load plans.
8.1.9 Air traffic services (ATS) flight plan. Procedures and responsibilities for the preparation and submission of the ATS
flight plan. Factors to be considered include the means of submission for both individual and repetitive flight plans.
 8.1.10 Operational flight plan. Procedures and responsibilities for the preparation and acceptance of the operational flight
plan. The use of the operational flight plan should be described including samples of the operational flight plan formats in
use.
8.1.11 Operator’s aircraft technical log. The responsibilities and the use of the operator’s aircraft technical log should be
described, including samples of the format used.
8.1.12 List of documents, forms and additional information to be carried.
8.1.13 For commercial air transport operations with single-engined turbine aeroplanes in instrument meteorological
conditions or at night (CAT SETIMC) approved in accordance with Subpart L (SET-IMC) of Annex V (Part-SPA) to
Regulation (EU) No 965/2012.
8.2 Ground handling instructions. As applicable to the operation:

8.2.1 Fuelling procedures. A description of fuelling procedures, including:

(a) safety precautions during refuelling and defuelling including when an auxiliary power unit is in operation or when
rotors are running or when an engine is or engines are running and the rotor-brakes is on;

(b) refuelling and defuelling when passengers are embarking, on board or disembarking; and
(c) precautions to be taken to avoid mixing fuels.
8.2.2 Aircraft, passengers and cargo handling procedures related to safety. A description of the handling procedures to
be used when allocating seats, embarking and disembarking passengers and when loading and unloading the aircraft.
Further procedures, aimed at achieving safety whilst the aircraft is on the ramp, should also be given. Handling
procedures should include:

(a) special categories of passengers, including children/infants, persons with reduced mobility, inadmissible passengers,
deportees and persons in custody; (b) permissible size and weight of hand baggage;
(c) loading and securing of items in the aircraft; (d) positioning of ground equipment;
(e) operation of aircraft doors;
(f) safety on the aerodrome/operating site, including fire prevention and safety
in blast and suction areas;
(g) start-up, ramp departure and arrival procedures;
(h) servicing of aircraft;
(i) documents and forms for aircraft handling;
(j) special loads and classification of load compartments; and (k) multiple occupancy of aircraft seats.
8.2.3 Procedures for the refusal of embarkation. Procedures to ensure that persons who appear to be intoxicated, or
who demonstrate by manner or physical indications that they are under the influence of drugs, are refused
embarkation. This does not apply to medical patients under proper care.
8.2.4 De-icing and anti-icing on the ground. A description of the de-icing and anti-icing policy and procedures for aircraft
on the ground. These should include descriptions of the types and effects of icing and other contaminants on aircraft
whilst stationary, during ground movements and during take-off. In addition, a description of the fluid types used should
be given, including the following:

(a) proprietary or commercial names, (b) characteristics,

(c) effects on aircraft performance, (d) hold-over times,
(e) precautions during usage.
8.3 Flight Procedures:
8.3.1 VFR/IFR Policy. A description of the policy for allowing flights to be made under VFR, or for requiring flights to be
made under IFR, or for changing from one to the other.
8.3.2 Navigation Procedures. A description of all navigation procedures, relevant to the type(s) and area(s) of operation.
Special consideration should be given to:

(a) standard navigational procedures, including policy for carrying out independent cross-checks of keyboard entries
where these affect the flight path to be followed by the aircraft; and
(b) required navigation performance (RNP), minimum navigation performance specification (MNPS) and polar navigation
and navigation in other designated areas;
(c) in-flight re-planning;
(d) procedures in the event of system degradation; and (e) reduced vertical separation minima
(RVSM)
8.3.3 Altimeter setting procedures, including, where appropriate, use of:

(a) metric altimetry and conversion tables; and (b) QFE operating procedures.
8.3.4 Altitude alerting system procedures for aeroplanes.
8.3.5 Ground proximity warning system (GPWS)/terrain avoidance warning system (TAWS), for aeroplanes. Procedures and
instructions required for the avoidance of controlled flight into terrain, including limitations on high rate of descent near the
surface.
 8.3.6 Policy and procedures for the use of traffic collision avoidance system (TCAS)/airborne collision avoidance system
(ACAS) for aeroplanes and, when applicable, for helicopters.
8.3.7 Policy and procedures for in-flight fuel management.
8.3.8 Adverse and potentially hazardous atmospheric conditions. Procedures for operating in, and/or avoiding, adverse
and potentially hazardous atmospheric conditions, including the following:
(a) thunderstorms, (b) icing conditions, (c) turbulence,
(d) windshear, (e) jet stream,
(f) volcanic ash clouds, (g) heavy precipitation, (h) sand storms,
(i) mountain waves,
(j) significant temperature inversions.
8.3.9 Wake turbulence. Wake turbulence separation criteria, taking into account aircraft types, wind conditions and
runway/final approach and take-off area (FATO) location. For helicopters, consideration should also be given to rotor
downwash.
8.3.10 Crew members at their stations. The requirements for crew members to occupy their assigned stations or seats
during the different phases of flight or whenever deemed necessary in the interest of safety, and including procedures
for controlled rest in the flight crew compartment. Use of headset.
8.3.11 Use of restraint devices for crew and passengers. The requirements for crew members and passengers to use
safety belts and/or restraint systems during the different phases of flight or whenever deemed necessary in the interest
of safety.
8.3.12 Admission to flight crew compartment. The conditions for the admission to the flight crew compartment of persons
other than the flight crew. The policy regarding the admission of inspectors from an authority should also be included.
8.3.13 Use of vacant crew seats. The conditions and procedures for the use of vacant crew seats.
8.3.14 Incapacitation of crew members. Procedures to be followed in the event of incapacitation of crew members in-
flight. Examples of the types of incapacitation and the means for recognising them should be included.
8.3.15 Cabin Safety Requirements. Procedures:

(a) covering cabin preparation for flight, in-flight requirements and preparation
for landing, including procedures for securing the cabin and galleys; (b) to ensure that passengers are seated
where, in the event that an
emergency evacuation is required, they may best assist and not hinder evacuation from the aircraft;
(c) to be followed during passenger embarkation and disembarkation; (d) when refuelling/defuelling with
passengers embarking, on board or disembarking;
(e) covering the carriage of special categories of passengers;
(f) covering smoking on board;
(g) covering the handling of suspected infectious diseases.
8.3.16 Passenger briefing procedures. The contents, means and timing of passenger briefing in accordance with
Annex IV (Part-CAT).
8.3.17 Procedures for aircraft operated whenever required cosmic or solar radiation detection equipment is carried.
8.3.18 Policy on the use of autopilot.
8.4 Low visibility operations (LVO). A description of the operational procedures associated with LVO.
8.5 Extended-range operations with two engined aeroplanes (ETOPS). A description of the ETOPS operational
procedures.
8.6 Use of the minimum equipment and configuration deviation list(s).
8.7 Non-revenue flights. Procedures and limitations, for example, for the following:

(a) non-commercial operations by AOC holders, a description of the differences

to commercial operations, (b) training flights,
(c) test flights,
(d) delivery flights,
(e) ferry flights,
(f) demonstration flights,
(g) positioning flights, including the kind of persons who may be carried on such flights.
8.8 Oxygen Requirements:

8.8.1 An explanation of the conditions under which oxygen should be provided and used.

8.8.2 The oxygen requirements specified for the following persons: (a) flight crew;
(b) cabin crew; (c) passengers.
8.9 Procedures related to the use of type B EFB applications.

9 DANGEROUS GOODS AND WEAPONS

9.1 Information, instructions and general guidance on the transport of dangerous goods, in accordance with Subpart
G of Annex V (SPA.DG) including:
 (a) operator’s policy on the transport of dangerous goods;

(b) guidance on the requirements for acceptance, labelling, handling, stowage and segregation of dangerous
goods;

(c) special notification requirements in the event of an accident or occurrence when dangerous goods are being carried;

(d) procedures for responding to emergency situations involving dangerous goods;

(e) duties of all personnel involved; and

(f) instructions on the carriage of the operator’s personnel on cargo aircraft when dangerous goods are being carried.

9.2 The conditions under which weapons, munitions of war and sporting weapons may be carried.

10 SECURITY
Security instructions, guidance, procedures, training and responsibilities, taking into account Regulation (EC) No
300/2008 . Some parts of the security instructions and guidance may be kept confidential.

11 HANDLING, NOTIFYING AND REPORTING ACCIDENTS, INCIDENTS AND OCCURRENCES

Procedures for handling, notifying and reporting accidents, incidents and occurrences. This section should include
the following:

(a) definition of accident, incident and occurrence and of the relevant responsibilities of all persons involved;
(b) illustrations of forms to be used for reporting all types of accident, incident and occurrence (or copies of the
forms themselves), instructions on how they are to be completed, the addresses to which they should
be sent and the time allowed for this to be done;
(c) in the event of an accident, descriptions of which departments, authorities and other organisations have to be
notified, how this will be done and in what sequence;
(d) procedures for verbal notification to air traffic service units of incidents involving ACAS resolution
advisories (RAs), bird hazards, dangerous goods and hazardous conditions;
(e) procedures for submitting written reports on air traffic incidents, ACAS RAs, bird strikes, dangerous goods
incidents or accidents, and unlawful interference;
(f) reporting procedures. These procedures should include internal safety-related reporting procedures to be
followed by crew members, designed to ensure that the pilot-in-command/commander is informed immediately
of any incident that has endangered, or may have endangered, safety during the flight, and that the pilot-in-
command/commander is provided with all relevant information.
(g) Procedures for the preservation of recordings following a reportable event.

12 RULES OF THE AIR

(a) Visual and instrument flight rules
(b) Territorial application of the rules of the air
(c) Communication procedures, including communication-failure procedures
(d) Information and instructions relating to the interception of civil aircraft (e) The circumstances in which a radio
listening watch is to be maintained
(f) Signals
(g) Time system used in operation
(h) ATC clearances, adherence to flight plan and position reports
(i) Visual signals used to warn an unauthorised aircraft flying in or about
to enter a restricted, prohibited or danger area
(j) Procedures for flight crew observing an accident or receiving a
distress transmission
(k) The ground/air visual codes for use by survivors, and description and
use of signal aids
(l) Distress and urgency signals.
13 LEASING / CODE-SHARE
A description of the operational arrangements for leasing and code- share, associated procedures and
management responsibilities.
Codeshare

PART B AIRCRAFT OPERATING MATTERS – TYPE RELATED

Taking account of the differences between types/classes, and variants of types, under the following headings:
0 GENERAL INFORMATION AND UNITS OF MEASUREMENT
0.1 General information (e.g. aircraft dimensions), including a description of the units of measurement used for the operation
of the aircraft type concerned and conversion tables.

1 LIMITATIONS
1.1 A description of the certified limitations and the applicable operational limitations should include the following:

(a) certification status (e.g. EASA (supplemental) type certificate, environmental certification, etc.);
(b) passenger seating configuration for each aircraft type including a pictorial presentation;
(c) types of operation that are approved (e.g. VFR/IFR, CAT II/III, RNP, flights in known icing conditions etc.);
(d) crew composition;
(e) mass and centre of gravity;
(f) speed limitations; (g) flight envelope(s);
(h) wind limits including operations on contaminated runways;
(i) performance limitations for applicable configurations;
(j) (runway) slope;
(k) limitations on wet or contaminated runways;
(l) airframe contamination; (m) system limitations.
2 NORMAL PROCEDURES
The normal procedures and duties assigned to the crew, the appropriate checklists, the system for their use and a
statement covering the necessary coordination procedures between flight and cabin/other crew members. The normal
procedures and duties should include the following:

(a) pre-flight,
(b) pre-departure,
(c) altimeter setting and checking,
(d) taxi, take-off and climb, (e) noise abatement,
(f) cruise and descent,
(g) approach, landing preparation and briefing,
(h) VFR approach,
(i) IFR approach,
(j) visual approach and circling, (k) missed approach,
(l) normal landing, (m) post-landing,
(n) operations on wet and contaminated runways.
3 ABNORMAL AND/OR EMERGENCY PROCEDURES
The abnormal and/or emergency procedures and duties assigned to the crew, the appropriate checklists, the system
for their use and a statement covering the necessary coordination procedures between flight and cabin/other crew
members. The following abnormal and/or emergency procedures and duties should include the following:

(a) crew incapacitation,

(b) fire and smoke drills,
(c) un-pressurised and partially pressurised flight,
(d) exceeding structural limits such as overweight landing, (e) lightning strikes,
(f) distress communications and alerting ATC to emergencies, (g) engine/burner failure,
(h) system failures,
(i) guidance for diversion in case of serious technical failure,
(j) ground proximity warning, including for helicopters audio voice alerting device (AVAD) warning,
(k) ACAS/TCAS warning/audio voice alerting device (AVAD) warning for helicopters,
(l) windshear,
(m) emergency landing/ditching,
(n) for aeroplanes, departure contingency procedures.
4 PERFORMANCE
4.0 Performance data should be provided in a form that can be used without difficulty.
4.1 Performance data. (continued)
 4.1.1 Supplementary data covering flights in icing conditions. Any certified performance related to an allowable
configuration, or configuration deviation, such as anti-skid inoperative.

4.1.2 If performance data, as required for the appropriate performance class, is not available in the AFM, then other data
should be included. The OM may contain cross-reference to the data contained in the AFM where such data is not likely
to be used often or in an emergency.
4.2 Additional performance data, where applicable, including the following:

(a) all engine climb gradients;

(b) drift-down data;
(c) effect of de-icing/anti-icing fluids;
(d) flight with landing gear down;
(e) for aircraft with 3 or more engines, one-engine-inoperative ferry flights; (f) flights conducted under the
provisions of the configuration deviation list (CDL).
5 FLIGHT PLANNING
5.1 Data and instructions necessary for pre-flight and in-flight planning including factors such as speed schedules and
power settings. Where applicable, procedures for engine(s)-out operations, ETOPS (particularly the one-engine-
inoperative cruise speed and maximum distance to an adequate aerodrome determined in accordance with Annex IV
(Part-CAT)) and flights to isolated aerodromes should be included.
5.2 The method for calculating fuel needed for the various stages of flight.
5.3 When applicable, performance data for ETOPS critical fuel reserve and area of operation, including sufficient data to
support the critical fuel reserve and area of operation calculation based on approved aircraft performance data. The
following data should be included:

(a) detailed engine(s)-inoperative performance data including fuel flow for standard and non-standard atmospheric
conditions and as a function of airspeed and power setting, where appropriate, covering:
(i) drift down (includes net performance), where applicable;
(ii) cruise altitude coverage including 10,000 ft;
(iii) holding;
(iv) altitude capability (includes net performance); and (v) missed approach;
(b) detailed all-engine-operating performance data, including nominal fuel flow data, for standard and non-standard
atmospheric conditions and as a function of airspeed and power setting, where appropriate, covering:
(i) cruise (altitude coverage including 10,000 ft); and
(ii) holding;
(c) details of any other conditions relevant to ETOPS operations which can cause significant deterioration of
performance, such as ice accumulation on the unprotected surfaces of the aircraft, ram air turbine (RAT) deployment,
thrust-reverser deployment, etc.; and
(d) the altitudes, airspeeds, thrust settings, and fuel flow used in establishing the ETOPS area of operations for
each airframe-engine combination should be used in showing the corresponding terrain and obstruction clearances in
accordance with Annex IV (Part-CAT).
6 MASS AND BALANCE
Instructions and data for the calculation of the mass and balance including the following:
(a) calculation system (e.g. index system);
(b) information and instructions for completion of mass and balance documentation, including manual and
computer generated types;
(c) limiting masses and centre of gravity for the types, variants or individual aircraft used by the operator;
(d) dry operating mass and corresponding centre of gravity or index.
7 LOADING
Procedures and provisions for loading and unloading and securing the load in the aircraft.
8 CONFIGURATION DEVIATION LIST
The CDL(s), if provided by the manufacturer, taking account of the aircraft types and variants operated including
procedures to be followed when an aircraft is being dispatched under the terms of its CDL.
9 MINIMUM EQUIPMENT LIST (MEL)
The MEL for each aircraft type or variant operated and the type(s)/area(s) of operation. The MEL should also
include the dispatch conditions associated with operations required for a specific approval (e.g. RNAV, RNP, RVSM, ETOPS).
Consideration should be given to using the ATA number system when allocating chapters and numbers.

10 SURVIVAL AND EMERGENCY EQUIPMENT INCLUDING OXYGEN

10.1 A list of the survival equipment to be carried for the routes to be flown and the procedures for checking the
serviceability of this equipment prior to take-off. Instructions regarding the location, accessibility and use of survival and
emergency equipment and its associated checklist(s) should also be included.
 10.2 The procedure for determining the amount of oxygen required and the quantity that is available. The flight
profile, number of occupants and possible cabin decompression should be considered.
11 EMERGENCY EVACUATION PROCEDURES
11.1 Instructions for preparation for emergency evacuation including crew coordination and emergency station
assignment.

11.2 Emergency evacuation procedures. A description of the duties of all members of the crew for the rapid
evacuation of an aircraft and the handling of the passengers in the event of a forced landing, ditching or other emergency.
12 AIRCRAFT SYSTEMS
A description of the aircraft systems, related controls and indications and operating instructions. Consideration
should be given to use the ATA number system when allocating chapters and numbers.

PART C
ROUTE/ROLE/AREA AND AERODROME/OPERATING SITE INSTRUCTIONS AND
INFORMATION
1 Instructions and information relating to communications, navigation and aerodromes/operating sites
including minimum flight levels and altitudes for each route to be flown and operating minima for each
aerodrome/operating site planned to be used, including the following:

(a) minimum flight level/altitude;

(b) operating minima for departure, destination and alternate aerodromes;

(c) communication facilities and navigation aids;

(d) runway/final approach and take-off area (FATO) data and aerodrome/operating site facilities;

(e) approach, missed approach and departure procedures including noise abatement
procedures;

(f) communication-failure procedures;

(g) search and rescue facilities in the area over which the aircraft is to be flown;
1 Instructions and information relating to communications, navigation and aerodromes/operating sites
including minimum flight levels and altitudes for each route to be flown and operating minima for each
aerodrome/operating site planned to be used, including the following: (continued)

(h) a description of the aeronautical charts that should be carried on board in relation to the type of
flight and the route to be flown, including the method to check their validity;

(i) availability of aeronautical information and MET services; (j) en-route

communication/navigation procedures;

(k) aerodrome/operating site categorisation for flight crew competence qualification;

(l) special aerodrome/operating site limitations (performance limitations and operating procedures
etc.).

PART D TRAINING

1 Description of scope:
 Training syllabi and checking programmes for all operations personnel assigned to operational duties in
connection with the preparation and/or conduct of a flight.

2 CONTENT

Training syllabi and checking programmes should include the following:

2.1 for flight crew, all relevant items prescribed in Annex IV (Part-CAT), Annex V (Part-SPA) and ORO.FC;
2.2 for cabin crew, all relevant items prescribed in Annex IV (Part-CAT), Annex V (Part-CC) of Commission
Regulation (EU) 1178/2011 and ORO.CC;
2.3 for technical crew, all relevant items prescribed in Annex IV (Part- CAT), Annex V (Part-SPA) and
ORO.TC;
2.4 for operations personnel concerned, including crew members:

(a) all relevant items prescribed in SPA.DG Subpart G of Annex IV (SPA.DG); and

(b) all relevant items prescribed in Annex IV (Part-CAT) and ORO.SEC; and
2.5 for operations personnel other than crew members (e.g. dispatcher, handling personnel, etc.), all
other relevant items prescribed in Annex IV (Part-CAT) and in this Annex pertaining to their duties.

3 PROCEDURES
3.1 Procedures for training and checking.
3.2 Procedures to be applied in the event that personnel do not achieve or maintain the required standards.
3.3 Procedures to ensure that abnormal or emergency situations requiring the application of part or all of the
abnormal or emergency procedures, and simulation of instrument meteorological conditions (IMC) by artificial means
are not simulated during commercial air transport operations.

4 DESCRIPTION OF DOCUMENTATION TO BE STORED AND STORAGE PERIODS.