ACCELERATE INNOVATION.
Strengthen your core.
Finacle Core Banking Solution
www.infosys.com/finacle
Universal Banking Solution | Systems Integration | Consulting | Business Process Outsourcing
02 Finacle
Is your bank
ready for
tomorrow?
T he financial services industry has undergone great
transformation. Mergers, consolidation, expansion, shifting
customer preferences, and a continuously evolving complex
regulatory environment are just some of the issues on the minds
of bankers worldwide. With change coming this rapidly, banks
must quickly embrace the new world order and accelerate
growth to stay a step ahead of the competition.
Banking leaders understand that technology is critical for
business growth. And many are burdened with disparate
core systems added piecemeal, over time, and developed on
obsolete technology. These legacy systems are simply not
equipped to readily respond to change. However, bankers,
having grown weary of lengthy deployments and the ensuing
business disruption, have lost enthusiasm for transformation.
Yet, the need to modernize the organization remains as
compelling as ever. A pain-free approach to banking
transformation, with an adaptive solution at the core, will prove
invaluable for banks looking to gear themselves for tomorrow.
Finacle 03
Finacle core banking
Finacle core banking solution is a comprehensive, adapt to a dynamic environment. With a 360 degree
integrated, yet modular and agile business solution, single source view into customer accounts, banks
addressing all the core needs of banks, in easy-to- can empower customers with relevant information
configure modules. Finacle provides all the building and delight them with the right offerings, presented
blocks of business functionality enabling users to at the right time through the right channel.
configure products and processes flexibly in order to
Comprehensive offering to support growth
Finacle has a layered Service-Oriented Architecture Generate right-sell opportunities: Finacle core
(SOA), STP capabilities, Web-enabled technology, banking solution enables a phased, strategic
and supports true 24 X 7 operations, so banks can: approach in generating right-sell opportunities.
Create a differentiated and unique customer Eliminate data redundancy: Our core banking
experience: The Finacle core banking solution solution helps banks build a master data system
enables banks to provide a hassle-free and that consolidates all customer and product data
unified banking experience to customers that’s and eliminates redundancy.
personalized to their needs.
Increase the productivity of frontline staff:
Expand product offerings: With a robust and Automation and ease-of-operation lends itself to
comprehensive core solution, banks can expand increase in productivity.
product offerings on demand and stay ahead in a
Comply with emerging global regulations:
competitive marketplace.
Compliance is every bank’s concern. With our
Configure bundled product suites: The solution banks can rest assured of being compliant
modular nature of our solution allows banks to with growing regulations.
easily configure bundled product suites to cater to
Manage growth with proven scalability: The
the growing demands of today’s customers.
solution is designed to be scalable and support
Offer differential pricing: This is not an option but your pace of growth.
a need for banks today and our solutions gives
banks the flexibility to offer differential pricing.
04 Finacle
Functional architecture
Enterprise
Marketing Service Interaction Communication Knowledge 360 Degree
Origination Sales Channels Base View
CRM
Enterprise Customer Information
Consumer Banking and Wealth Management Corporate Banking and Trade Finance
Consumer Banking Corporate Banking
Saving & Checking Retail Loans Time Deposits Current / Overdrafts Syndication Commercial Lending
Mortgages Islamic Banking
Product
Factory
Securitization Islamic Banking
Wealth Management Solution
Trade Finance
Insurance Structured Products Mutual Funds
Forward Export / Import Documentary Guarantees
Equities Bonds Contracts Financing Credits
Functional
Standing Orders Sweeps / Pooling Payment Systems Limits / Collaterals
Services
Bill Payments Liquidity Management Clearing Referral
Components
Interest / Tax Exchange Rates Bank Management Fees / Charges
Reusable
Business
Inventory Channel Rules Discounts / Preferential Pricing Signature Verification
Accounting
Backbone
General Ledger Multi-Currency Transaction Manager
Infrastructure
24/7 Multi-lingual Finacle Studio Single Sign On
Integration Framework Purge Access Control Workflow (BPEL)
Reporting Audit Multi - Calendar Scheduler
Finacle 05
Key modules
Enterprise customer information and provision for personal and auto finance are
easily supported. Multi-layered products–structured
When more is known about customers - their deposits, multi-currency accounts, top-up deposits,
demographics, financials, preferences, and the master term deposits, top-up loans, revolving loans
relationship they already have with a bank – banks and securitization–can be added as needed.
are in a position to offer them the right solutions at
the right time.
Customer analytics
Finacle enables banks to create and maintain
Any business can benefit from holistic customer
a single source of customer truth enterprise
analytics through insightful business reports and
customer information files, across multiple host
rigorous statistical models. This can be leveraged to
systems including Finacle. This helps manage the
strengthen customer engagement and differentiate
various lifecycle stages in a relationship with the the service experience.
customer and access comprehensive segmentation
information, all through a unified view. The customer analytics module supports operations
with comprehensive intelligence, ranging from
Flexible and user-definable templates support KYC data acquisition to reporting and analysis,
and AML compliance mandates. leveraging quantitative modeling techniques
and multi-dimensional reporting. It provides
Consumer finance critical information such as customer attrition
scores or profitability measures to help develop
As consumers ask for new products, banks can
a clear picture of the customer. This information
leverage the flexible product definition capabilities
can also be extended to front-end applications or
of Finacle to create new offerings and target
combined with online tacit information to help
campaigns exactly where they are most relevant.
make timely and effective decisions. There is also
Each product can be associated with a wide range
the flexibility to pick and choose specific customer
of properties and then bundled meaningfully
analytics functions, relevant to the business, across
based on customer input.
the customer life-cycle stages of acquisition,
Offerings such as savings and checking accounts, development, and retention.
06 Finacle
Clari5 The wealth management module is tightly
integrated with Finacle core banking and CRM
This module leverages a real-time intelligent
solutions ensuring unique customer definition,
conversation and interaction management engine
unified customer portfolio view, and seamless
called Clari5 to add conversational tacit intelligence
transaction processing for the bank ’s ver y
to customer interactions in real-time. It not only
important high net worth customers.
displays offers that may interest customers but
also factors new information in real-time, adjusts to
prompts, and intelligently participates in customer Islamic banking
interactions simulating real human conversation. Offer Shariah-compliant products to customers and
It helps assimilate structured, unstructured, real- address their needs for Islamic banking along with
time, and offline information about customers, international offerings. Get started by initiating
across multiple channels and interactions. It has Islamic banking as an add-on product offering in a
the embedded intelligence to remember behavior, branch of choice and eventually convert the entity
make assumptions, understand contexts, seek to an independent Islamic banking unit, if required.
answers, and answer queries as well. The result? Finacle Islamic banking solution is developed from
All customer interactions are contextual and incisive insight into the Middle East, Far East and
personalized. European markets, and is truly geared to address
region-specific Islamic banking requirements.
Wealth management
Corporate banking
High net worth individuals and the mass affluent
represent a key growth area for many banks. Finacle From simple products such as overdrafts and
supports rule-based commission configuration cash-term loans to complex ones such as
and redemption, relationship-based pricing, securitization and syndication, this module presents
customized customer communication, and a wide a powerful range of offerings for corporate banking.
range of related properties for structured products, It includes commercial lending essentials such as
insurance products, bonds, and mutual funds. multi-currency disbursements and repayments,
Finacle 07
flexible and varied interest rate setup, commitment Trade finance
fee setup, crystallization, amortization, and debt
This module presents an end-to-end solution
consolidation.
for the trade finance needs of a bank. It is fully
Finacle ‘maintains the corporate customer information integrated with the payment system and exchange
files, corporate deposits, commercial lending, rate setup, and supports multicurrency processing
corporate origination and corporate payments with of trade products such as:
comprehensive liquidity management, sweeps
• Documentary credit
and pool facilities. Its multi-currency enabled
centralized limits and collateral function lets banks • Forward contract
monitor both collateralized lending and online • Import and export financing
exposure. • Letter of guarantee
Functional services
Finacle core banking offers a wide range of • Remittances offering comprehensive inter-bank
mainstream and bank-definable services that help and intra-bank funds transfer
banks differentiate offerings by creating uniquely
• Payments enabled for Straight Through
bundled products and services, such as:
Processing (STP)
• Standing orders integrated with payment
• Flexible and feature-rich clearing services that
systems, enabled for multi-currency, with auto-
support both paper-based and image-based
execution capabilities
clearing
• Liquidity management supporting notional
•
Automated exception and approval
pooling and target balancing structures
management with referrals for financial and
• Feature-rich bill payment that supports multi- non-financial exceptions
currency payments and collections
Reusable business components
Users can define which business-enabler • Support for preferential pricing and discounts,
functions of Finacle core banking to turn on, both ad hoc and based on customer segments
and then reuse these across various functions, • Inventory management
such as:
• Elaborate channel rules and channel-based
• Interest rate support for definition of differential differential pricing for charges and interest
and slab-based interest rates
• Rebates, clawbacks, subsidies, planned
• Rule-based Signature Verification System (SVS) prepayments and multi-source repayment
configuration capabilities for retail loans
• Exchange rate structures with multi-tiered
definitions • Direct Selling Agent (DSA) features with
capabilities for sub-DSA, turnover and
• Tax structure definition and application of commissions calculations
withholding tax for defined events
• Extensive framework for bank management with
• Event-based charges with provisions for online user definition capabilities, audit trail features,
and batch collection of charges reporting and exception management
08 Finacle
Accounting backbone
Finacle core banking has a built-in integrated allows real time generation of statements that
financial and accounting management system show the bank’s financial position. At the same
with multicurrency support, that effectively serves time, the transaction manager auto-generates all
banks with multiple branches and profit centers. batch and online transactions while processing
The integrated general ledger module supports large transaction volumes, complete with validations
real-time online updating of transactions and and defined checks.
Infrastructure
Finacle core banking empowers users with a wide • Support for multiple calendars such as Gregorian,
range of utilities to enhance operational efficiency Hijri and Buddha
and facilitate ease of use. These include:
• A Batch Job Scheduler (BJS) to automate invocation,
• 24 x 7 capabilities to operate round-the-clock execution and monitoring of batch jobs at defined
through branches and channels even during schedules
batch job execution and day-end operations
• BPEL/BPML based workflow for automation of
• Integrated, secure, and scalable reporting sequential business processes with reduced
infrastructure manual intervention
• Ease of integration with industry standards- • Finacle Studio to create bank definable business
based framework to integrate with existing and rules and logic for behavior and outcome of
external systems business events
• Single Sign On (SSO) for uniform and common
authentication
• Sophisticated security management at application,
database, and user levels with built-in checks and
role-based access
Finacle 09
Business benefits
Create differentiated products easily Adapt to change quickly
Finacle core banking offers an unlimited palette of The SOA allows the bank’s IT team to make changes
features to design and deploy products for different without touching the base code ensuring minimal
market segments. Its product bundling capabilities vendor dependency, lesser operational risk, and
provide the latitude to create offerings with faster adaptability to changing business conditions.
differentiated features. With Finacle, bankers can
offer differential pricing, set up channel rules, and Increase operational efficiency and
easily customize offerings across market segments. productivity
Finacle core banking supports business event
Right-sell to customers effectively automation and process orchestration, eliminating
The Enterprise Customer Information File and manual tasks and reducing process time. The
CRM capabilities in Finacle offer a unified view of elimination of error and data redundancies results
the customer across the entire solution and across in increased branch productivity, and Straight
multiple back-end applications, letting users Through Processing (STP) that, in turn, reduces
view the customer from a completely informed turnaround and processing time, increases output
perspective. This information lets banks forge and speeds up response to customers.
more meaningful relationships with customers
and aggressively explore right-sell opportunities.
10 Finacle
Finacle helps build tomorrow’s bank
Finacle from Infosys partners with banks, the world over, to accelerate
innovation and unlock the value levers of their business; enabling them
to create and launch new products and services faster, increase right-sell
efficiencies and delight customers, while optimizing processes to support
agile and cost efficient operations.
Bring customers to tomorrow’s bank with Finacle core banking.
Finacle 11
About Finacle
Finacle from Infosys partners with banks to transform process, product
and customer experience, arming them with ‘accelerated innovation’
that is key to building tomorrow’s bank.
For more information, contact [email protected] www.infosys.com/finacle
© 2012 Infosys Limited, Bangalore, India, Infosys believes the information in this publication is accurate as of its publication date; such information is subject to change without notice. Infosys
acknowledges the proprietary rights of the trademarks and product names of other companies mentioned in this document.
