w w w. m g e o p s .

c o m

Pulsar MX
5000 RT — UPS
EXB RT — Extended Battery
Transformer 5000

Installation and User Manual

 Installation and User Manual

Pulsar MX
Installation and User Manual

Revision History
Pulsar MX Installation and User Manual, 86-87050-00

Revision: A00 ECN#: 004747 04/2006

Revision: A01 ECN#: 004773 05/2006

Copyright © 2007 MGE Office Protection Systems

All rights reserved. Printed in U.S.A.

MGE Office Protection Systems

13 Whatney, Suite #101
Irvine, CA 92618
(949) 268-2800

For Technical Support, Customer Care Center, or Customer FAQ,

please visit our website: www.mgeops.com or call (800) 279-7776

86-87050-00 A01
Pulsar MX

86-87050-00 A01
 Contents

Introduction ..........................................................................................................................1
Important Safety Instructions ..............................................................................................................2
Symbol Usage ..........................................................................................................................3

Presentation
1.1 Standard Positions..........................................................................................................1 — 1
1.2 Rear Panels ..................................................................................................................1 — 2
1.3 Display and Control Panel ............................................................................................1 — 3
1.4 Accessories for Rack Mount ..........................................................................................1 — 3
1.5 Extended Battery (EXB) ................................................................................................1 — 4

Installation
2.1 Unpacking and Contents Check ....................................................................................2 — 1
2.2 Internal Batteries Connection (Battery Start-Up)............................................................2 — 2
2.3 Installation in Tower Position ........................................................................................2 — 2
2.4 Installation in Rack Position............................................................................................2 — 3
2.5 Communication Ports ....................................................................................................2 — 5
2.6 Required Protective Devices and Cable Cross-Sections .............................................. 2 — 6
2.7 Hardwire Connection of Output Power Cable to UPS....................................................2 — 7
2.8 Connection to Output Receptacles ................................................................................2 — 8
2.9 Connection of Extended Battery Module, UPS, and Transformer ................................ 2 — 8

Operation
3.1 Initial Start-Up ................................................................................................................3 — 1
3.2 Final Start-Up Sequence ................................................................................................3 — 1
3.3 Operating Modes ..........................................................................................................3 — 2
3.4 Operation on Battery Power ..........................................................................................3 — 3
3.5 Return to Normal AC Source. ........................................................................................3 — 4
3.6 UPS Shutdown When AC Present ................................................................................3 — 4
3.7 UPS Shutdown When on Battery ..................................................................................3 — 4

Access to Maintenance and Personalization Data

4.1 Display Organization ......................................................................................................4 — 1
4.2 Access to Measurements. ..............................................................................................4 — 1
4.3 Access to UPS Set-Up and Maintenance Using the Control Panel ..............................4 — 1
4.4 UPS Set-Up ..................................................................................................................4 — 2
4.5 Maintenance ..................................................................................................................4 — 3
4.6 Personalization Using External Software ......................................................................4 — 3

Troubleshooting
5.1 Troubleshooting LEDS (21) and (22)..............................................................................5 — 1
5.2 Troubleshooting Not Requiring MGE Office Protection Systems ..................................5 — 2
5.3 Troubleshooting Requiring MGE Office Protection Systems After-Sales Support ........5 — 3

86-87050-00 A01 Contents ci

Pulsar MX

Life Cycle Monitoring (LCM)

6.1 Description ..................................................................................................................6 — 1

Maintenance
7.1 Hot Swapping the Power Sub-Module ...........................................................................7 — 1
7.2 Hot Swapping the Battery Sub-Module .........................................................................7 — 2

Appendices
Technical Specifications...............................................................................................................8 — 1

MGE Office Protection Systems Customer Care Center

Technical Support and Product Services
Who to Contact
Scheduling Field Service Engineer Support
Return Policy for Repair of Single Phase Products (RGA)

Glossary

c ii Contents 86-87050-00 A01

 Introduction

Thank you for selecting an MGE Office Protection Systems product to protect your electrical equipment.
The Pulsar MX range has been designed with the utmost care.
We recommend that you take the time to read this manual to take full advantage of the many features of your UPS (Uninterruptible
Power System).
Warning: This is a class A UPS product. In a domestic environment, this product may cause radio interference, in which case, the
user may be required to take additional measures.
If the device must be installed in overvoltage category III or IV environments, additional upstream overvoltage protection must be
provided for.
Before installing Pulsar MX, please read the booklet on the required safety instructions. Then follow the indications in this manual.
To discover the entire range of MGE Office Protection Systems products and the options available for the Pulsar MX range, we
invite you to visit our web site at www.mgeops.com or contact your MGE Office Protection Systems representative.
Environmental protection
MGE Office Protection Systems has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
◗ The cardboard we use comprises over 50% of recycled cardboard.
◗ Sacks and bags are made of polyethylene.
◗ Packing materials are recyclable and bear the appropriate identification symbol. 01
PET

Symbol 01
Material Abbreviation
number PET

Polyethylene terephthalate PET 01

High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06

Follow all local regulations for the disposal of packing materials.

End of life
MGE Office Protection Systems will process products at the end of their service life in compliance with local regulations.
MGE Office Protection Systems works with companies in charge of collecting and eliminating our products at the end of their
service life.
◗ Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing centre for electrical and electronic waste.
◗ Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations concerning
batteries.
The battery may be removed to comply with regulations and in view of correct disposal.
The "Material Safety Data Sheets" (MSDS) for the batteries are available on our web site*.
(*) For more information or to contact the Product Environmental manager, please visit our website: www.mgeops.com.

86-87050-00 A01 Introduction 1

Pulsar MX

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installa-
tion and maintenance of the UPS and batteries.
The Pulsar MX models that are covered in this manual are intended for installation in an environment within 0 to 40° C, free of
conductive contaminant.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Certification Standards
◗ IEEE 587-1980/ANSI C62.41 1980 Standards for Surge Withstand Ability
◗ FCC rules and regulations of Part 15, Subpart J, Class A
◗ UL listed under 1778, Standards for Uninterruptible Power Supply Equipment
◗ IEC 61000-4-2 (ESD): level 4
◗ IEC 61000-4-3 (Radiated field): level 3
◗ IEC 61000-4-4 (EFT): level 4
◗ IEC 61000-4-5 (Fast transients): level 4
◗ IEEE-C6241 Category B (ring wave)
◗ IEC 61000-4-6 (electromagnetic field)
◗ IEC 61000-4-8 (conducted magnetic field)
Safety of persons
◗ The system has its own power source (the battery). Consequently, the power outlets may be energized even if the systems is disconnected
from the AC power source.
◗ Dangerous voltage levels are present within the system. It should be opened exclusively by qualified service personnel.
◗ The system must be properly grounded.
◗ The battery supplied with the system contains small amounts of toxic materials. To avoid accidents, the directives listed below must be observed:
-Never burn the battery (risk of explosion).
-Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).
-Comply with all applicable regulations for the disposal of the battery.
-Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be taken for all handling:
remove watches, rings, bracelets and any other metal objects, use tools with insulated handles.
-Do not lay tools or metal parts on top of batteries.
Product Safety
◗ The UPS connection instructions and operation described in the manual must be followed in the indicated order.
◗ A protection circuit breaker must be installed upstream and be easily accessible. The system can be disconnected from the AC power source
by opening this circuit breaker.
◗ Check that the indications on the rating plate correspond to your AC powered system and to the actual electrical consumption of all the
equipment to be connected to the system.
◗ Never install the system near liquids or in an excessively damp environment.
◗ Never let a foreign body penetrate inside the system.
◗ Never block the ventilation grates of the system.
◗ Never expose the system to direct sunlight or source of heat.
◗ If the system must be stored prior to installation, storage must be in a dry place.
◗ The admissible storage temperature range is -20ºC to +40ºC.
Special Precautions
◗ All handling operations will require at least two people (unpacking, installation in rack system).
◗ Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be energized for a period of 24 hours, at least
once every 6 months (for a normal storage temperature less than 25°C). This charges the battery, thus avoiding possible irreversible damage.
◗ During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module provided
with the UPS to maintain an identical level of performance and safety. In case of doubt, don’t hesitate to contact your MGE Office Protection
Systems representative.
Environment
◗ This product has been designed to respect the environment:
It does not contain any Chlorofluorocarbon (CFC) or Hydrochlorofluorocarbon (HCFC).
◗ UPS recycling at the end of service life:
MGE Office Protection Systems undertakes to recycle, by certified companies and in compliance with all applicable regula-
tions, all UPS products recovered at the end of their service life (contact your MGE Office Protection Systems branch office).
◗ Packing: UPS packing materials must be recycled in compliance with all applicable regulations.
WARNING: This product contains lead-acid batteries. Lead is a dangerous substance for the environment if it is not
properly recycled by specialized companies.

2 Introduction 86-87050-00 A01

 Installation and User Manual

Symbol Usage

Important instructions that must always be followed.

Information, advice, help.

Visual indication.

Action.

Audible signal.

LED off

LED on

86-87050-00 A01 Introduction 3

Pulsar MX

(This page left blank intentionally)

4 86-87050-00 A01
 Presentation

1.1 Standard Positions

Tower Position

Dimensions (H x W x D) in inches/mm
17.5 x 5.16 x 29.2/
Pulsar MX 5000 RT
444.5 x 131 x 741.4
17.5 x 5.16 x 25.6/
Pulsar MX EXB RT
444.5 x 131 x 650
17.5 x 3.5 x 25.6/
Transformer 5000
444.5 x 88.9 x 650

Weights in lbs/kg

Pulsar MX 5000 RT 125/57

Pulsar MX EXB RT 154/70

Transformer 5000 84/38

Rack Position

Dimensions (H x W x D) in inches/mm
5.16 x 17.5 x 29.2/
Pulsar MX 5000 RT
131 x 444.5 x 741.4
5.16 x 17.5 x 25.6/
Pulsar MX EXB RT
131 x 444.5 x 650
3.5 x 17.5 x 25.6/
Transformer 5000
88.9 x 444.5 x 650

Weights in lbs/kg

Pulsar MX 5000 RT 125/57

Pulsar MX EXB RT 154/70

Transformer 5000 84/38

86-87050-00 A01 Presentation 1—1

Pulsar MX

1.2 Rear Panels

Pulsar MX 5000 RT Pulsar MX EXB RT Transformer 5000
14

BREAKER

BREAKER
LOAD 4

LOAD 3
1 12
15

LOAD 3 / 120V~,16A
LOAD 4 / 120V~,16A
2
200-250V~,24A

4
CONNECTOR
BATTERY

5 11
180VDdc UNDER LOAD
BATTERY CABLE
DO NOT DISCONNECT
CAUTION:

8 16
6

BREAKER

BREAKER
LOAD 2

LOAD 1
9
RS-232 BATT. NO. RPO

7 10

120V~,16A
LOAD 1
13 17
19

120V~,16A
LOAD 2
18

BY ALL SOURCES
INPUT VOLTAGE

SWITCH WHEN
UNPOWERED
208~

240~
SELECTION

SET THIS

BREAKER
12

INPUT
63

TRANSFORMER
PROTECTION
64

(1) One group of 4 L6-30R outlets for connection of equipment

(2) Output terminal block
(3) Normal AC source input cable with L6-30P
(4) Connector for additional battery module
(5) Slot for optional communication card
(6) USB communication port
(7) RS232 communication port
(8) Communication port by relay
(9) Connector for Remote Power Off control
(10) Connector for automatic detection of battery module(s)
(11) Connectors for automatic detection of battery module(s)
(12) Connectors for battery modules (to the UPS or to the other battery modules)
(13) DC Battery circuit breaker
(14) Resetable 20Amp circuit breakers for NEMA 5-15/20 receptacle
(15) 6 NEMA 15/20 receptacle
(16) Resetable 20Amp circuit breakers to protect each L5-20R receptacle
(17) Input cable with L6-30P plug
(18) Input resetable CB
(19) 2 NEMA L5-20R receptacle
(63) Input voltage selecting (240V/208)
(64) Transformer protection CB

1—2 Presentation 86-87050-00 A01

 Installation and User Manual

1.3 Display and Control Panel

(20) Load protected LED

(21) Downgraded operation LED
(22) Load not protected LED
(23) Alphanumeric display
(24) Escape (cancel) button
(25) Function buttons (scroll down)
(26) Function buttons (scroll up)
(27) Enter (confirm) button
(28) UPS OFF button
(29) UPS ON button
(30) Rectifier LED
(31) Battery LED
(32) Inverter LED
(33) Bypass LED
(34) Load supplied LED

1.4 Accessories for Rack Mount

Rack Mounting Kit
Telescopic rails for Pulsar MX RT mounting in 19’’ enclosure with mounting hardware

(35) Front mounting bracket

35 (36) Rear support bracket
(37) Telescopic rails, 639 mm to 1005 mm
36 length (27.36’’ to 39.96’’)

37

86-87050-00 A01 Presentation 1—3

Pulsar MX

1.5 Extended Battery (EXB)

Pulsar MX RT offers a standard backup time of 5 minutes at full load. To increase backup time, it is possible to connect
Pulsar MX EXB RT modules to the UPSs for backup times up to 62 minutes (at full load).

Battery extensions for Pulsar MX RT

Pulsar MX Pulsar MX Pulsar MX Pulsar MX

5000 RT EXB RT EXB RT EXB RT

Pulsar MX 5000 RT: 5 min 22 min 41 min 62 min

Battery Integration System Kit with Casters (86005)

The Battery Integration System is intended

for extended backup time configurations
to conveniently stack and secure up to 5
modules on the same cart (swivel wheels
with brakes, leveling feet, seismic side
panels, plates to lock modules, and screws
included).

Optional battery extension cable (6 ft/1.8 m)

This extended battery cable will be used instead of the standard battery cable when battery modules are distant from each
other (located in two different enclosures, for instance).

1—4 Presentation 86-87050-00 A01

 Installation

2.1 Unpacking and Contents Check

UPS Module Contents (87050)

46

47 option
(66102)

Optional Transformer Module Contents (87102)

51 54
49

43

45

Step down transformer is designed to provide isolated 120 volts AC outlets.

Optional Battery Module Contents (87103)

51 52 54
50

53 53

43

(40) Pulsar MX 5000 UPS (48) Network Management card (optional)

(41) Two sets of tower stands (49) Transformer 5000
(42) RS232 communications cable (50) Pulsar MX EXB RT battery module
(43) Product documentation (51) Tower stand expanders
(45) Telescopic rails for rack enclosure with (52) Battery cable
mounting hardware (53) Battery communication cable
(46) Screw driver (54) Stabilizer bracket (4 screws included)
(47) Solution-Pac power management suite CD-ROM

Please see the appropriate manual for packing contents of the optional battery module and transformer module.

i Packaging must be destroyed according to waste management standards. Recycling icons are displayed for easy selection.

A dangerous voltage is present inside the power module and the battery module. Any operations to be
carried out on these modules must be done so by qualified personnel.

86-87050-00 A01 Installation 2—1

Pulsar MX

2.2 Internal Battery Connection (Battery Start-up)

1. Remove the two mounting screws (59) to

free the battery disconnect switch (60).
2. Push the battery disconnect switch so that
59 you can read “Connected”.
3. Secure the two mounting screws (59).

RPO
BATT. NO.
RS-232
:
ONECT
UTI
NN
CO
CA T DIS BLE
NO Y CA
DO TERLOAD
BATDER
Y R
TER TO c UN
BATNNEC VDd
A CO 180
~,24
0V
0-25
20

60

Input Cable L6-30P

2.3 Installation in Tower Position

Follow steps 1 to 3 in the illustration below to adjust the tower stands for the upright position.

6 inches

17.7 inches

Always keep 6 inches free space behind the UPS rear panel. The distance between the tower stands should
be 17.7 inches.

2—2 Installation 86-87050-00 A01

 Installation and User Manual

2.4 Installation in Rack Position

Adjustment of the orientation of the logo and control panel

1
To adjust the display position:
1. Pull display panel straight out. 2
2. Rotate display 90º counter clockwise.
3. Push display back into desired position.
3

UPS module rack mounting

Pulsar MX RT is very heavy. To ease its rack integration, we strongly recommend to remove the battery tray as shown below.

See Section 7.2 for complete instructions

on battery removal.

86-87050-00 A01 Installation 2—3

Pulsar MX

Do not install the UPS or battery module in hermetic closed environments without any exchange of air.

Follow steps 1 to 4 for rack mounting the UPS onto the rails.

The rails and the necessary mounting hardware are supplied by MGE Office Protection Systems.

Note for step 1: It is possible to adjust the position of both front mounting brackets.

Rear bracket system (included with rail kits)

To be used if you need to move the rack enclosure with UPS already rack-mounted inside.

2—4 Installation 86-87050-00 A01

 Installation and User Manual

2.5 Communication Ports

Pulsar MX RT provides 4 communication methods.

1. The RS232 port provides communications using MGE Office Protection Systems Serial HID UPS transfer (SHUT)
protocol. The SHUT protocol is compatible with the power management applications available on the enclosed
Solution-Pac 2 CD-Rom.

2. The Output contacts port is used for basic signaling or for protection of IT systems like IBM iSeries (formerly AS400)
and more.

3. The USB port is compatible with the power management applications available on the enclosed Solution-Pac 2 CD-Rom.

4. The slot is compatible with the optional 66102 — Network Management Card (NMC) 2006 Edition and the
66103-Status Card.

Note All communications options can be used simultaneously except for the SHUT RS232 and USB port. If both the USB
and SHUT ports are connected then the USB takes control.

Connection to the RS232 or USB communication port (42)

1 Connect the RS232 (42) or USB (44) communi-
cation cable to the serial or USB port on the
computer equipment.
2. Connect the other end of the RS232 cable (42)
to the RS232 (7) communication port or the
USB cable (not included) to the USB port (6) on
the UPS.
The UPS can now communicate with various MGE
Office Protection Systems power management appli-
cation software.

Please note that Personal Solution-Pac can be used to

configure (personalize) the UPS parameters such as
voltage, frequency, battery test, etc. See section 4.6
for more details.

Connection to the communication port by relays (8)

◗ Pin 1, 2: not used,
◗ Pin 3: Remote Power Off signal (5 to 27 V DC,
10 m A max),
8 ◗ Pin 4: Operation on mains (not on battery),
◗ Pin 5: User common,
◗ Pin 6: Operation on automatic by-pass,
◗ Pin 7: Low battery,
◗ Pin 8: Load protected,
◗ Pin 9: Operation on battery.
n.o: contact normally open.
n.c: contact normally closed.
When the status is active, the contact between the common (Pin 5) and the relevant information pin is closed.

Output relays specifications:

◗ Voltage: 48 V DC max,
◗ Current: 2 A max,
◗ Power: 62.5 VA, 30 W.
Example: for 48 V DC, Imax=625 mA

86-87050-00 A01 Installation 2—5

Pulsar MX

Remote Power Off communication port (9)

Installation of a Remote Power Off function must be carried out in compliance with applicable regulations.

In order to fully de-energize Pulsar MX RT with the RPO port, it is necessary to use a two-position switch (Normally Open
or Closed contact). Once switch is energized/de-energized, the UPS shuts off the display and the output of the UPS.

◗ The output devices can be powered again through auto bypass when the two-position switch is released (open or closed).
◗ The output devices will remain powered < 1 sec. after RPO activation.

Push the start button to return to normal operation.

Note: The internal batteries will remain connected to the power sub-module after RPO activation.

The cable is not included. Remote power off contact normally open (9)

Installation of optional
communication card (66102) RJ12

+
5 V DC to 27 V DC
_

Remote power off contact normally closed (9)

RJ12

+
5 VDC to 27 VDC
_

◗ Signal:
activation voltage: 5 V DC to 27 V DC,
current: 10 mA max.

2.6 Required Protective Devices and Cable Cross-Sections

Recommended upstream protection
2 poles circuit breaker
Upstream Circuit L1
UPS Power Rating
Breaker L2 (N) To UPS Normal AC source
5000 RT D curve - 35A
G L2 (N) L1

Required cable cross-sections

◗ Terminal-block cable capacity: 6 mm2, solid or stranded wire (maximum AWG 10).
◗ Capacity for earthing conductor: 6 mm2 , solid or stranded wire (maximum AWG 10).

2—6 Installation 86-87050-00 A01

 Installation and User Manual

2.7 Hardwire Connection of Output Power Cable to UPS

◗ This type of connection must be carried out by qualified electrical personnel.
◗ Before carrying out any connection, check that the battery circuit breaker and the upstream protection device
(Normal AC source) is open "0" (off).

1. Remove the top of the terminal box cover

(2 screws) with the included screwdriver.
2. Insert the output cable/conduit (provided by others)
through the cable knockout (2).
3. Connect the outlet cable to the output terminal block.
4. Tighten the cable/conduit flange and refit the

RPO
BATT. NO.
terminal box cover by means of the 2 screws.

RS-232
4A CO
Y
CAU

TER TORc UN
BATNNEC VDd
180
TIO
NO Y CAD
DO TERLOA
BATDER
CO
:T
NEC
NN

T DIS BLE
Always connect the ground wire first.
~,2
0V
0-25
20

2 3

Note: 10’ Input cable with L6-30P (3) comes attached

by MGE Office Protection Systems.. Output
cable/conduit (2) is not included (provided by others).
RPO
BATT. NO.
RS-232

:T
NEC
TIO CO
NN

CAU T DIS BLE

NO Y CAD
DO TERLOA
BATDER
Y R
TER TO c UN
BATNNEC VDd
A CO
180
,24
V~
50
0-2
20

Output Terminal 3
2
2&3
GND L2(N) L1
RPO
BATT. NO.
RS-232

:T
NEC
TIOCO
NN

CAU T DIS BLE

NO Y CAD
DO TERLOA
BATDER
Y R
TER TO c UN
BATNNEC VDd
4A CO
180
~,2
0V
0-25
20

3
2
4

86-87050-00 A01 Installation 2—7

Pulsar MX

2.8 Connection to Output Receptacles

1. Connect the equipment to the UPS 4 NEMA L6-30R.

If more than one load is connected to the

RPO
BATT. NO.
UPS, the total capacity of the loads should
not exceed 30 Amps.

RS-232
:
ONECT
UTI
NN
CO
CA T DIS BLE
NO Y CA
DO TERLOAD
BATDER
Y R
TER TO c UN
BATNNEC VDd
A CO 180
~,24
0V
0-25
20

2.9 Connection of Extended Battery Module, UPS, and Transformer

BATTERY BATTERY UPS MODULE TRANSFORMER

MODULE MODULE Pulsar MX MODULE

52

4
TRANSFORMER
53
INPUT CABLE

53
11
10
53

13

12

1. Check that the battery circuit breaker(s) (13) is OFF ("0" position).
2. Connect the battery power cable (52) to the connector (4) of the power module and to the connector (12) of the battery module.
3. Connect the battery detection cable (53) to the connector (10) of the power module and to the connector (11) of the battery module.
4. Switch on the battery circuit-breaker(s) (13).

2—8 Installation 86-87050-00 A01

 Operation
3.1 Initial Start-Up

To ensure that your system is configured in complete accordance with safety regulations and to benefit from the
manufacturer’s warranty, please contact Technical Support at www.mgeops.com or call (800) 279-7776.
22

1. Check that the battery disconnect switch (60)

on top cover is connected (see section 2.2
Internal Battery Connection).
2. Set the upstream circuit breaker (not included)
to the on position.
The equipment is powered via the Normal AC source,
but not protected by the UPS.

Batteries are recharging, an 8 hour recharge period is

necessary to get full backup time.

LED (22) is ON, LEDs (33) and (34) are green.

33 34

UPS Set-Up

i If UPS personalization is desired, it is advised to enter the personalization mode at this time (see the 4.4
"Personalization" section).

3.2 Final Start-Up Sequence

20 21 22

3. Press and hold the "I" (on) button (29) for 3 seconds.
The buzzer beeps once, and after UPS internal test
sequence, the LED (20) is ON.

LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

If LED (21) or (22) is ON, an alarm has occurred (see the

"troubleshooting" section).

30 32 34 29

86-87050-00 A01 Operation 3—1

Pulsar MX

3.3 Operating Modes

Normal mode

This is the standard operating mode, set by default in

the factory.

Under normal condition (Normal AC source available):

LED (20) is ON.

LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

ECO mode

The main advantage of the Eco mode (see glossary) is

that it reduces the consumption of electrical power.

Under normal condition (Normal AC source available):

LED (20) is ON.

LEDs (33), (34) are green.

The equipment is supplied in ECO mode.

AC out of tolerance

If normal AC source is out of tolerance:

LEDs (20), (21) are ON.

LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

3—2 Operation 86-87050-00 A01

 Installation and User Manual

3.4 Operation on Battery Power

When the Normal AC source is not available, the load continues to be protected by the UPS.
Power is supplied by the battery.

Transfer to battery power

LEDs (20), (21) are ON.

LEDs (31), (32), (34) are green.

The audible alarm beeps every 10 seconds.

The equipment is protected by the UPS and supplied

by the battery.

The display indicates the battery remaining backup time.

Low battery warning

LEDs (20), (21) are ON.

LEDs (31), (32), (34) are green.

The audible alarm beeps every 3 seconds.

The remaining battery power is low.

Shut down all applications on the connected equipment

because automatic UPS shutdown is imminent.

End of backup time

LED (22) is ON.

LED (34) is red.

The audible alarm beeps continuously.

The equipment is not powered.

The UPS displays "End of backup time Battery low".

86-87050-00 A01 Operation 3—3

Pulsar MX

3.5 Return to Normal AC Source

After an outage, the UPS restarts automatically when Normal AC source is restored (unless this function has been disabled
via UPS personalization) and the load is supplied again.

3.6 UPS Shutdown When AC Present

Before shutdown, please read ALL instructions below:

22

1. Press and hold the "0” (off) button (28) for 3

seconds. The buzzer beeps once.
The load is no longer protected by the UPS. It is
powered via the Normal AC source (bypass). If the UPS
is set in frequency converter mode, the equipment
will not be powered. If the Normal AC source is out of
ON AUTO BYPASS tolerance, the UPS will generate a 10ms output
calibrated break.

LEDs (22) is ON, LEDs (33) and (34) are green.

For a full shutdown of UPS and connected load, the

upstream circuit breaker (not included) should be set to
the off position or remove the Normal AC source.

33 34 28

3.7 UPS Shutdown When on Battery

Before shutdown, please read ALL instructions below:

1. Press and hold the "0” (off) button (28) for 3

seconds. The buzzer beeps once.
2. The display asks for confirmation.
3. Press the scroll button (25) to select yes.
4. Press confirm button (27).
NO
YES The UPS is now fully shut down.

25 27 28

3—4 Operation 86-87050-00 A01

 Access to Maintenance and Personalization Data

4.1 Display Organization

Status and Alarms

Measurements

UPS input measurements

UPS output measurements
Battery measurements

UPS Set-up Maintenance

Local settings Model

Output settings Alarm History
ON/OFF settings Manual battery test
Battery settings Led and Buzzer test
LCM
Statistics
Operation limits

4.2 Access to Measurements

Press the scroll button (25) to access measurements for voltage, current, frequency, power output and battery capacity.

4.3 Access to UPS Set-Up and Maintenance Using the Control Panel (23)
◗ Press the scroll button (25) a number of times to
point to the UPS set-up or Maintenance menu.
◗ Press the “Enter” button (27) to get access.

86-87050-00 A01 Access to Maintenance and 4—1

Personalization Data
Pulsar MX

4.4 UPS Set-Up

Local Settings
Function Factory Setting Options

Language English French, German, Italian, Portuguese, Spanish

International format
Date/Time Format US (MM-DD-YYYY/HH:MM AM/PM)
(DD-MM-YYYY/HH :MM)
GMT + 1
Date/Time Change MM-DD-YYYY/HH :MM adjustable
(Continental Europe)
Audible Alarm Yes No

Output Settings

Function Factory Setting Options Comments

200V / 230V / 220V /
Output Voltage 208V
240V / 250V
Freq Converter Disabled Enabled
User selectable under frequency-
Output Frequency 60 Hz 50 Hz
converter mode
Eco Mode Disabled Enabled See glossary

Slew rate 1 Hz/sec. 0.5 Hz/sec.

Transfer to bypass if Normal AC

Bypass Transfer Yes No
source is out of tolerance
Break time calibration during load
Interrupt Time 10 ms 20 ms, ...... , 200 ms transfer on Normal AC source out
of tolerance
Overload Prealarm 105 % 40%, 50%, 70% Alarm if threshold is overrun

ON/OFF Settings

Function Factory Setting Options Comments

Cold Start Disabled Enabled Start on battery

Enables automatic restart of the
system even if Normal AC source
Forced Reboot Enabled Enabled
is restored before the end of the
shutdown sequence
UPS restarts automatically when
Auto Restart Enabled Disabled
Normal AC source is restored
Automatic shutdown on battery if
Energy Saving Disabled Enabled
output load level < 10%
Sleep Mode Enabled Disabled
Enables consideration of
Remote Command Enabled Disabled shutdown or restart orders from
software to be authorized

4—2 Access to Maintenance and 86-87050-00 A01

Personalization Data
 Installation and User Manual

Battery Settings

Function Factory Setting Options Comments

Auto Battery Test Every week No test / daily / monthly

Low Batt warning 20% 0 to 100% 1% increment

UPS reads number of

User Battery Settings battery modules From 0 to 40 Ah 5 Ah increment
connected

Protection against deep

Deep Discharge discharge. If disable, MGE Office
Yes No
Protect Protection Systems warranty will
be void

4.5 Maintenance
Function Sub-Function Option/Display Comments
SN: xxxxxxxxx Serial number
Model Power Module SOFT: xxx Soft version
NT: xxx Technical level
Description
10 alarms can be stored
Read Date Hour
Alarm History automatically
Alarm xxx
Erase No / Yes

Manual Batt Test Manual Battery Test No / Yes

Led Buzzer Test Led & Buzzer Test No / Yes

Life Cycle Monitoring LCM Enable / Disable Life cycling monitoring alarms

Auto Statistics Statistics

Statistics Reset Date: No, Yes
Custom Statistics
Statistics
Automatic alarms displayed when
Operation Limits Operation Limits
UPS is operating near the limits

4.6 UPS Set-Up Using External Software

◗ Insert the Solution-Pac CD-ROM in the drive.
◗ On the first navigation screen, select "Point to Point solution" and follow the instructions on how to install the
Personal Solution-Pac software.
◗ Then select "Settings", "Advanced settings" and "UPS settings".

Note: This feature is only supported through Windows and the RS232 communication.

86-87050-00 A01 Access to Maintenance and 4—3

Personalization Data
Pulsar MX

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4—4 86-87050-00 A01

 Troubleshooting
5.1 Troubleshooting LEDS (21) and (22)

If LED (21) is ON:

The equipment is protected by the UPS but the

operation is downgraded.

If LED (22) is ON:

The equipment is no longer protected by the UPS.

5.2 Troubleshooting Not Requiring MGE Office Protection Systems After-Sales Support

ENVIRONMENT FAULT

27

Press the "Enter" button (27) to display the details below:

Displayed details Signification Correction

NO BATTERY The battery is incorrectly connected Check battery connections (see section 2.9)

AC source is not connected to the

I/O BAD CONNECTION Check AC wiring
correct terminals
The power sub-module is not Check power sub-module connections
NO POWER MODULE
inserted (see section 7.1)
The battery sub-module is
NO BATTERY MODULE Check battery connections (see section 7.2)
incorrectly connected
The UPS shuts down automatically Check the power drawn by the connected devices
INV THERM OVERLOAD
because of a major overload and disconnect any non-priority devices
Short circuit conditions on output Check the installation at the UPS output (wiring, fault
INVERT LIMITATION
devices equipment)

86-87050-00 A01 Troubleshooting 5—1

Pulsar MX

5.3 Troubleshooting Requiring MGE Office Protection Systems After-Sales Support

xxx FAULT

27

Display Signification Correction

The battery is incorrectly connected.

See after-sales support at www.mgeops.com. Follow
Internal power sub-module fault
POWER MODULE FAULT the power sub-module replacement procedure (see
detected. Use "Enter" button (27) to
sections 7.1 and 7.2)
display details.

Battery fault detected during the bat- See after-sales support at www.mgeops.com. Follow
BATT MODULE FAULT tery test. Use "Enter" button (27) to the battery sub-module and battery module replace-
display details. ment procedure (see section 7.2)

See after-sales support at www.mgeops.com. Follow

Internal chassis fault detected. Use
FRAME FAULT the frame replacement procedure (see sections 7.1
"Enter" button (27) to display details.
and 7.2)

Note: In case of multiple fault, press the "Enter" button (27) and the scroll button (25) to get access to further details.

5—2 Troubleshooting 86-87050-00 A01

 Life Cycle Monitoring (LCM)

6.1 Description
This function, embedded in the UPS, displays messages on screen, and communication channels, at every
important stage of the UPS’s life, allowing you to:

Press the "Enter" button (27) to display LCM

warning details.

Secure your installation power continuity

Anticipate needed maintenance actions thanks to automatically displayed warnings:

LCM warning details Signification

BATTERY CHECK
RECOMMENDED Battery is approaching its reliability end of life. Risk of dramatically reduced
CONTACT backup time
www.mgeups.com

Reset or disable LCM

In case of any LCM messages displayed:

◗ For temporary reset: Press ESC for more than 3 seconds in the Status and Alarm screen, to temporarily cancel the
alarm status. The alert will be repeated twice in 30 days.
◗ For permanent reset: Press ENT for more than 3 seconds in the LCM warning screen, to permanently cancel this
LCM event.

At any time:
To Disable all LCM messages select "disable all", in LCM menu with LCD navigation.

You will not be aware of any LCM events that can happen on the UPS if you disable all LCM messages.

86-87050-00 A01 Life Cycle Monitoring (LCM) 6—1

Pulsar MX

(This page left blank intentionally)

6—2 Life Cycle Monitoring (LCM) 86-87050-00 A01

 Maintenance
7.1 Hot Swapping the Power Sub-Module
This operation must be carried out by qualified electrical personnel only.
This operation can be performed without interrupting the equipment.

Disconnecting the power sub-module (87100):

1. Remove the 6 mounting screws to free the main front
panel bezel.

2. Place the front panel above the UPS.

3. Remove the 2 mounting screws on each side of the

power sub-module.

4. Withdraw the power sub-module.

Note: There is a safety pin at the rear of the module. Lift

the sub-module slightly and the sub-module will slide out
(follow the arrow in the diagram).

When reconnecting the sub-module, carry out the above

instructions in reverse order. A red button will be
depressed behind plate 3, reestablishing connection.

Reconnecting the power sub-module:

◗ Carry out the above instructions in reverse order.
◗ Replace the faulty power sub-module by another one with same power rating (Pulsar MX 5000).

7.2 Hot Swapping the Battery Sub-Module

This operation must be carried out by qualified electrical personnel only.
The battery can cause electrocution and high short-circuit currents. The following safety cautions are required before
servicing the battery components:
◗ Remove watches, rings, bracelets and all other metal objects from the hands and arms,
◗ Use tools with an insulated handle.
This operation can be performed without interrupting the equipments.

This operation must be carried out by qualified electrical personnel only.

Disconnecting the battery sub-module (87101):

1. Remove the 6 mounting screws to free the
main front panel bezel.
2. Place the front panel above the UPS.
3. Remove the 4 mounting screws on the sides of
the battery sub-module.
4. Withdraw the battery sub-module.

Reconnecting the battery sub-module:

Carry out the above instructions in reverse order.

To ensure safety and high performance, use only

batteries supplied by MGE Office Protection Systems.

Caution! The battery is heavy

(approx. 60 lbs.).

86-87050-00 A01 Maintenance 7—1

Pulsar MX

86-87050-00 A01
 Appendix
8.1 Technical specifications

Pulsar MX 5000 Pulsar MX EXB

5000 VA (1) /
Output power
4500 W (2)

Electrical supply network

◗ Rated input voltage Single phase 208 V
◗ Input voltage range 120/156 V to 280 V (3)
◗ Frequency 50/60 Hz (autoselect)
◗ Power factor > 0.99
◗ Leakage current 7 mA
Load output
◗ Voltage Single phase 208 V ±3% (4)
◗ Frequency 50/60 Hz ±0,5% (5)
◗ Harmonic distortion < 3%
◗ Overload capacity 105% continuous, 110% 2min,
125% 1min, > 150% 0.5s

15 x 12V - 5 Ah, Two 15 x 12 V - 5 Ah

Battery sealed lead acid, strings, sealed lead acid,
maintenance free maintenance free

Environment
◗ Operating temperature range 0°C to 40°C
◗ Relative humidity 20% to 90% (non-condensing)
◗ Storage temperature range -25°C to 40°C
◗ Altitude 1000 m

◗ Noise level < 45 dBA

(1) If the output voltage is 200V — 250V, the output power is 5000VA / 4500W.
(2) With one EXB module or more, the standard output power is 5000VA / 4000W.
(3) Values for 70% / 100% of UPS output.
(4) Programmable: 200V / 208V / 220V / 230V / 240V / 250V using the Personal Solution-Pac software.
(5) Frequency-converter mode is programmable using the Personal Solution-Pac software.
(6) Step-down transformer is available for 120V output.

86-87050-00 A01 Appendix 8—1

Pulsar MX

86-87050-00 A01
 MGE Office Protection Systems
Customer Care Center

Technical Support and Product Services

Technical questions? If you encounter a problem while following the instructions in this manual, or have questions
? about the operation, repair, or servicing of your equipment, please visit our web site www.mgeops.com for complete
service information.

To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of
the unit and include them in any discussions or correspondence.

Part Number: ________________________________________________________________________________________

Assembly Number: __________________________________________________________________________________

Serial number: ______________________________________________________________________________________

Who To Contact
For Technical Support, Customer Care Center, Customer FAQ please visit our website: www.mgeops.com

Scheduling Field Service Engineer Support

Scheduling of the MGE Office Protection Systems Field Service Engineers typically should be done 7 to 10 days before they
are required on-site. If the startup of the UPS is critical to maintaining your schedule, please contact MGE Office Protection
Systems, to insure a safe installation and start-up that will maintain the MGE Office Protection Systems warranty and insure
smooth performance.

Return Policy for Single Phase Products (RMA)

Should you require factory service for your equipment, contact MGE Office Protection Systems Customer Care Center and
obtain a Return Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to MGE Office Protection
Systems without first obtaining an RMA number.

For further details please visit our website: www.mgeops.com

Date: ______________________________________________________________________________________________

RMA Number: ______________________________________________________________________________________

Contact Name: ______________________________________________________________________________________

86-87050-00 A01
Pulsar MX

86-87050-00 A01
 Glossary

Backup time Time that the connected equipment can operate on battery power.

Bypass AC source Source supplying the bypass line. The equipment can be transferred to the bypass line if an
overload occurs on the UPS output, for maintenance or in the event of a malfunction.

ECO mode Operating mode by which the equipment is supplied directly by the AC source if it is within the
tolerances defined by the user. This mode reduces the consumption of electrical power.

Equipment Devices or systems connected to the UPS output.

Normal (double The normal UPS operating mode in which the AC source supplies the UPS which in turn
conversion) mode supplies the connected equipment (after electronic double conversion).

Frequency converter Operating mode used to convert the AC-power frequency between the UPS input and output
(50 Hz -> 60 Hz or 60 Hz -> 50 Hz).

Normal AC source Normal source of power for the UPS.

Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must take
action to prevent the imminent break in the supply of power to the load.

Relay contacts Contacts supplying information to the user in form of signals.

Personalization It is possible to modify certain UPS parameters set at the factory. Certain UPS functions can
also be modified by the MGE Office Protection Systems power management products to bet-
ter suit user needs.

UPS Uninterruptible Power System.

86-87050-00 A01 Glossary G—1

Pulsar MX

Notes:

86-87050-00 A01
 w w w. m g e o p s . c o m

Contact MGE Office

Protection Systems

United States

MGE Office Protection Systems

13 Whatney, Suite #101
Irvine, CA 92618

(949) 268-2800

www.mgeops.com

1 3 W h a t n e y, S u i t e # 1 0 1 , I r v i n e , C a l i f o r n i a 9 2 6 1 8 • w w w. m g e o p s . c o m