Printer User Guide: Troubleshooting Tasks and Index
Printer User Guide: Troubleshooting Tasks and Index
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Return to Cover Page Overview Getting Ready Printing Appendices
Before connecting the printer to a computer, ensure that you install the
printer driver software and application programs. Install the software from
the supplied CD-ROM, the Compact Photo Printer Solution Disk.
Connected to a Camera
You can print from a camera connected via the printer’s retractable USB
cable or via a USB cable supplied with the camera.
Connected to a Computer
You can print from a computer connected via a USB cable.
Using your computer, it is easy to add captions and create greeting If you shoot with your camera’s Stitch Assist mode and use the supplied
cards. Always use paper specific to SELPHY CP series printers (You cannot PhotoStitch program on your computer, you can create panoramic
use regular postcards). prints.
Smaller Sizes (Card Size Sheets) Index Prints and Multi-Image Layouts
Credit card sized sheets make prints that are just right for putting in your You can print an index of your photos or layouts with more than one
organizer or wallet. image on a single sheet.
Expand the potential for your prints with label sheets and 8-label sheets.
08/14/2006
Power Button
SELPHY CP750
LCD Monitor
Control Buttons
Power Button
Print/Stop Button
LCD Monitor
Control Buttons
POSTCARD SIZE
Standard Paper + Ink*: Wide Size
Color Ink/Paper Set KP-36IP (36 Sheets)
Color Ink/Paper Set KP-72IP (72 Sheets) Paper Cassette:
Color Ink/Paper Set KP-108IP (108 Sheets) Wide Size Paper Cassette PCW-CP100
Card Size
Standard Paper + Ink: WIDE
Paper Cassette*: Color Ink/Paper Set KW-24IP (24 Sheets)
Card Size Paper Cassette PCC-CP100
8-Label Sheets + Ink: The sheet sizes are as follows. Postcard Size: 100 x 148 mm (4 x 6 in.). Card
Color Ink/Label Set KC-18IL (18 Sheets) Size: 54 x 86 mm (2.1 x 3.4 in.). L Size: 89 x 119 mm (3.5 x 4.7 in.). Wide:
100 x 200 mm (4 x 8 in.)
* Depending on the region, the card size paper cassette may be supplied also with
the printer.
Other Accessories
This section identifies the separately sold accessories that expand
the capabilities of the SELPHY printers.
Bluetooth Unit
If you install the Bluetooth Unit BU-20, you can print without a cable
from a Bluetooth enabled mobile telephone.
BU-20
Setup
Set up your SELPHY printer in the following manner for safe use.
10 cm (4 in.)
To a power outlet
15 cm (6 in.)
Situate the printer with at least 15 cm
(6 in.) of free space in front and back
and at least 10 cm (4 in.) of free space
on the sides.
The SELPHY CP750 can also be used with the separately sold battery.
Size Indication
4 Insert the ink cassette until it clicks into place and close
the cover.
To remove the ink cassette, lift the tab up.
Paper Cassette Preparations 3 After lightly fanning the paper, set it in the cassette with
The following procedures instruct you how to set paper in the the shiny side up.
cassette and install it in the printer. Remove the protective sheet from the paper.
Be careful not to touch the shiny side of the paper.
Setting Paper in the Paper Cassette Orient the address portion on the postcards
towards the back of the paper cassette.
1 Confirm that you have the correct size of paper cassette.
Prepare the correct size of paper cassette for the sheets you are
using.
Size Indication
Shiny Side
Correct Position
On cassettes with two lids, close
only the inner lid then insert the
Slightly open
The lid is
slanted
cassette fully into the slot until it
clicks into place. 2 Hold the paper cassette as illustrated and insert it all the
way in.
Paper visible
through opening
• Use paper specified for use by Canon with this printer. You cannot use
commercially sold paper such as regular postcards or paper specified for
use in SELPHY ES series printers.
• Placing 19 or more sheets in the paper cassette (13 or more Wide Size
sheets) will lead to mis-feeds or paper jams.
• Mistakenly reversing the paper in the cassette will result in a poor print
and may lead to malfunctions.
• Do not bend the paper at the perforations or separate it before printing.
• Do not use label sheets that have begun to peel or label sheets with Hold it here
portions peeled back.
• Do not reprint a sheet that has been through the printer.
• Do not write on a sheet before printing with the printer. It may lead to a
malfunction.
Printing Precautions
This section explains the precautions that should be observed
when printing.
• Do not pull out the paper cassette or open the ink cassette cover just after
turning on the printer or while printing. This will lead to malfunctions.
• During printing, the paper will pass in and out four times. Do not touch or
pull on the paper during this process. It may lead to injuries or
malfunctions.
• Placing 19 or more sheets in the paper cassette (13 or more Wide Size
sheets) will lead to mis-feeds or paper jams. Moreover, do not let 10 or
more sheets of printed paper collect on top of the paper cassette.
• Printing temporarily ceases if the printer interior rises past a certain
temperature. Since printing will automatically resume when the
temperature lowers, please wait a moment. (This may occur when the
ambient temperature is high or numerous prints have been produced
continuously.)
• Do not print on printed paper.
MS Slot
Please refer to the user guide included with your memory card for handling • Memory Stick
instructions. • Memory Stick PRO
• Memory Stick Duo
• Memory Stick PRO Duo
• Memory Stick micro*2
Inserting Memory Cards
1 Press and hold the printer’s power button until the start-
up image appears on the LCD monitor.
Press and hold until the image appears. CF Slot
*1 Align the card with the guides on the lower portion of
• CF Card the slot and insert.
• Microdrive *2 A specialized adapter is required (For xD-Picture Cards,
• xD-Picture Card*2 purchase a CompactFlash card Adapter for xD-Picture
Cards separately.)
SELPHY printers use the shooting data recorded when the image is shot to
3 Configure the print layout, date imprint, trimming and
print a finer quality print. To switch this special processing function off, press My Colors settings as desired.
and hold the Date button while pressing the Print/Stop button to start The trimming and My Colors settings are only available on the
printing. SELPHY CP750.
3 Press + or – to select the number of copies to print. 7 Press the Print/Stop button.
The printer will begin to print. When the printing is complete, all of
Keeping the button pressed advances the values more quickly.
the copy settings will reset to zero.
When you select (Index) for the print layout, set the number of copies
Number of copies of the
to print to 1. Even if you set a multiple number of copies to print, only one
displayed image
image at a time will print.
1 Confirm that (All) mode is selected in the LCD (All) mode, setting the print layout to (Index) and printing.
monitor.
Printing According to the DPOF Settings Selected in
the Camera
Example on a
card sized sheet.
(2 Images Borderless) Prints two images without (8 Images Bordered) Prints 8 images with a
borders on a single sheet. white border on a single
sheet.
(This layout setting cannot
be selected when using
card sized sheets.)
(2 Images Bordered) Prints two images with a
(Index) Prints eight images on a
white border on a single
single sheet along with
sheet.
their image numbers.
(Image numbers do not
print on the card sized
sheets.)
(4 Images Borderless) Prints 4 images without
borders on a single sheet.
1 Press the Layout button and select a print layout from the • Layouts which can be selected will differ according to the printing mode.
list that displays, then press the Layout button again.
Mode
Layout (Single) (Select) (All) (DPOF)*1
(1 Image Borderless) { { { U*2
The total number of
(1 Image Bordered) { { { —
sheets will change
according to the print (2 Images Borderless) — { { —
layout selection.
(2 Images Bordered) — { { —
(4 Images Borderless) — { { —
(4 Images Bordered) — { { —
(8 Images Borderless) U*3 { { —
(8 Images Bordered) — U*4 U*4 —
(Index)*4 — { { U*5
{: selectable
—: cannot be selected
U: selectable with conditions
*1 The print type will depend on the camera settings. The print type cannot be
configured from the printer.
*2 This layout can be selected only when the camera’s print type is configured to
“standard”. Prints one image without borders.
*3 This layout can be selected only when using card sized sheets.
*4 This layout cannot be selected when using card sized sheets.
*5 This layout can be selected only when the camera’s print type is configured to
“index”
Date Imprint Settings 1 Press the Date button. Press W or X to select whether or
not to include the date imprint, then press the Date
You can select whether or not to include the date imprint and its format.
button again.
(No Imprint) Does not include the date
imprint.
30/04/2007
30/04/2007
My Colors Settings (SELPHY CP750 Only) 1 Press the (My Colors) button. Select the color effect
you want from the list that displays, and press the
This function applies color effects to images.
(My Colors) button again.
(Off) No effects applied.
4 Press the
This function prints a select portion of an image.
(Display) button.
The display will switch back into the mode for setting the frame
position.
W X
The trimming setting is reset when the print is completed. If you press the
(Trimming) button again after printing has completed however, the
trimming frame will reappear in the same location. Use this trimming setting
when you want to print multiple trimmed copies of the same image.
Printing from Cameras 1 Pull the retractable USB cable from the printer and attach
These procedures are for printing images from a camera it to the camera.
connected to the printer. Up to approximately 30 cm (12 in.)
Camera Check
On cameras that support printing via this method, icons such as
(PictBridge) or (Direct Print) will appear on the camera’s LCD monitor
when the camera is connected to the printer.
If the connector on the retractable USB cable does not match the
camera’s terminal, connect the camera using the USB cable supplied
with the camera.
PictBridge is an industry standard that allows any digital camera or video USB Connector
camera, regardless of the manufacturer or model, to print images directly to for Camera
a printer without using a computer.
1 Press and hold the power button until the start-up image printer by holding down the power button.
Printing is also possible from non Canon-brand cameras which
appears in the LCD monitor. support PictBridge. For detailed information, refer to your camera’s
user guide.
(Direct Print) The right end of the image will be blank. (You can use
this space to write text with an oil-based pen.)
Printing with Various Settings 3 Select [Print] and press the SET button.
The printer will begin to print.
If you are using a Canon-brand camera, you can configure the following
settings and print. (Some functions may not be supported by some
models.) See your Camera User Guide or the Direct Print User Guide for • ID Photo
detailed instructions about each procedure. If you select [ID Photo] in the [Paper Settings] or [Style] settings category,
you can print identity photos at a specified size.
• For more information on ID photos and movie prints, see the Direct
(Direct Print) Print User Guide supplied with the camera.
Number of Copies
Monitor, Border, Date Settings
Imprint Settings
Trimming Settings
Commercially
USB Connector for Computers
available USB Cable
4 Click the [Finished] or [Restart] button when it appears.
This completes the driver installation.
6 Click [Add (Printer)] and select [USB] followed by your printer. 2 Click [Install] in the application
Finish by clicking the [Add] button and closing the window. software section, followed by
This completes the driver installation. [Easy Install] and [Next].
3 Follow the onscreen
instructions.
Remove the CD-ROM once the
installation is complete.
Macintosh
Introduction to the Supplied Programs ImageBrowser
Windows In addition to printing images, this
multifunction program is capable of
ZoomBrowser EX
managing, displaying, editing and
In addition to printing images, this exporting images.
multifunction program is capable of
managing, displaying, editing and For printing instructions, click the [Help]
exporting images. menu and select [ImageBrowser Help]
followed by a topic related to printing.
For printing instructions, click the [Help]
menu and select [ZoomBrowser EX Help],
followed by [How do I?]. Programs Common to Windows/Macintosh
PhotoStitch
Easy-PhotoPrint A program that takes multiple images
A versatile program capable of shot using functions such as the
printing various layouts in a few simple camera’s Stitch Assist mode and
steps. merges them into a single panoramic
image. You can create dynamic
For printing instructions, see the help panoramas if you print the merged
topics summoned by clicking the [?] button images on the wide-size sheets.
in the [3 Layout/Print] tab. (PhotoStitch does not feature a
separate printing function.)
Wireless Printing • Sending a large image may require a data transfer time of five minutes or
These procedures are for printing images over a wireless more.
• Mail and address book information cannot be printed.
connection such as infrared data transmission (IrDA, IrSimple) or • Mobile telephone security settings prevent printing of images
Bluetooth. downloaded from the Internet and images downloaded from a URL sent
by email.
• Movies cannot be printed.
• When printing via a wireless connection, be sure there are no memory • The printer may not be able to print images saved onto the memory card
cards in the printer, and that the printer is not connected to a camera or of some types of mobile telephones.
computer. • The position and orientation (horizontal or vertical) of images for printing
• You cannot print via a wireless connection between the printer and a is set automatically by the printer. Since images are enlarged or reduced
computer. to fit the paper size, the edges of the image may be cropped with certain
• The maximum image data size that can be transmitted is 2.5 MB. combinations of image and paper sizes.
• Data transmission times are long when the data sizes are large.
Accordingly, it may take some time before printing starts.
Printing Via Infrared Data Transmission
(SELPHY CP750 Only) The data transfer is initiated from the mobile telephone. See the user guide
for your mobile telephone for details.
This section explains how to print images from a mobile telephone
which supports infrared data transmission (IrDA, IrSimple).
Supported Devices 1 Check the printer to ensure that no memory cards are
inserted, the Bluetooth unit is not attached or that a
Check whether or not your mobile telephone has the required functions
for infrared data transmission enabled printing. camera is not connected via a USB cable.
3 Aim the mobile telephone’s infrared port at the printer’s Printing via a Bluetooth Connection
infrared data receiver and initiate data transfer from the
This section explains how to print images from a Bluetooth enabled
telephone. mobile telephone.
See the user guide for your mobile telephone for instructions for
configuring the infrared data settings and for printing. Supported Devices
Up to approximately Check whether or not your mobile telephone has the required functions
20 cm (7.9 in.) for Bluetooth enabled printing.
3 Press and hold the printer’s power button until the start- Once you have finished Bluetooth enabled printing, remove the
Bluetooth Unit from the printer or turn off the printer.
up image appears in the LCD monitor.
Up to approximately
10 m (32.8 ft.)
Printed Paper
Storage • If you store your prints in albums, select albums with photo covers
made of nylon, polypropylene or cellophane.
Main Unit Other materials may cause the images to change color or transfer ink.
• Detach the power cord of the compact power adapter from the power • Avoid storing prints in the following types of places to prevent the
outlet. image quality from deteriorating.
• Remove the paper and ink cassettes from the printer for storage. • Places with high temperatures (40°C/104°F or higher)
Store the paper cassettes with the lids closed. Remove the sheets of paper, • Places with high humidity or dusty places
place them into their bag and replace them in their box, storing them flat. • Places subject to direct sunlight
Store the ink cassette in a bag so that dust does not get on it. • Prints may change color over time depending on their storage
• Store the printer flat so that dust does not enter into it. conditions and the passing of time.
Transport
• Remove the paper and ink cassettes and close the covers.
If you must store • Transport the printer wrapped in a soft cloth to avoid scratching it.
it vertically, Dust entering the printer may prevent it from printing cleanly.
please orient it in
this position.
You can print at an outside location that lack power outlets if you
attach the separately sold battery pack to the SELPHY CP750.
1 Remove the battery pack terminal cover.
This product is designed to achieve excellent performance when used Battery Pack
with genuine Canon accessories. Canon shall not be liable for any Terminal Cover
damage to this product and/or accidents such as fire, etc., caused by
the malfunction of non-genuine Canon accessories (e.g., a leakage
and/or explosion of a battery pack). In such cases, this warranty will
2 Press the battery cover eject lever downward to remove
not apply and repairs of genuine Canon accessories will be conducted the battery cover from the printer.
on a chargeable basis.
Charging the Battery 3 After the battery is charged, detach the connector of the
compact power adapter from the printer.
Use the following procedures to charge the battery.
The battery is now ready to power the printer.
2 Attach the battery pack terminal cover onto the battery. Battery Handling
Battery Storage
• After you finish using the battery, attach the battery pack terminal
cover and store it at a cool temperature (0°-30°C/32°-86°F).
Storing the battery fully charged for long periods of time (about 1 year)
Remaining Battery Charge shortens the battery life and causes its performance to decline. When you do
not use it for long period of time, fully charge it once a year and store after
fully discharging it in the printer.
The printer indicator will begin to blink orange when the battery charge
is low. In addition, a message may appear on a connected camera’s LCD
monitor or the printer’s LCD monitor. Recharge the battery or exchange
it for a fully charged one.
Safety Precautions • Do not insert or drop metallic objects or flammable substances into the
equipment interior. Immediately switch off the printer power and remove
Use this equipment correctly according to the following the power cord from the power outlet. (If powering it by battery, remove
the battery.)
precautions to avoid the risk of injury, fire, electrical shock,
malfunctions and other hazards. • Do not touch metal parts of the devices or the power plug during
thunderstorms.
Please also be sure to read “Handling Precautions” (p. 41). Immediately stop using the equipment and distance yourself from it.
• Do not use flammable solvents such as alcohol, benzene, or paint thinner
• Equipment refers to the printer, compact power adapter, ink to clean the equipment.
cassettes, paper cassettes and paper.
• Do not rest heavy objects on the power cord or plug, pull on it with
excessive force or damage it.
Equipment • Do not use a power source (compact power adaptor, battery) that is not
specified for the equipment.
• Remove the power cord on a regular periodic basis and wipe away the dust
WARNINGS and dirt that collects on the plug, the exterior of the power outlet and the
Do not play the supplied CD-ROM(s) in any CD player that does not surrounding area.
support data CD-ROMs. Playing the CD-ROM(s) in an audio CD player • Do not handle the power cord if your hands are wet.
(music player) could damage the speakers. It is also possible to suffer
from hearing loss from listening with headphones to the loud sounds
of a CD-ROM played on a music CD player.
Handling Precautions • Do not touch the print side (shiny side) of the paper with your fingers.
Always hold the paper along the edges (outside the perforated border).
Be sure that hands are dry before touching the paper. Sharp objects will
This section explains the precautions that you should take in scratch the paper surface. Keep the paper surface free from fingerprints,
handling the equipment. dust, water droplets, etc.
• Use a non-soluble ink pen to write on the paper sheets.
• Please avoid the following actions as they may result in color change,
Equipment color fading or color bleeding.
• Sticking any type of adhesive tape onto the print surface.
• Do not apply excessive force to the paper cassette. • Allowing print surfaces to come into contact with vinyl or plastic.
Force or impact on the cassette may result in paper jams or equipment • Applying alcohol or other volatile solvents to the print surface.
damage. • Leaving print surfaces tightly pressed against any other surfaces or objects
• Do not switch the power on/off repeatedly when you do not intend for prolonged periods.
to print.
The printer initialization process consumes ink and the equivalent of several
pages could be wasted. Battery (SELPHY CP750 Only)
• Be careful not to spray the equipment with insecticides or volatile
substances. In addition, do not store the equipment in contact with • Keep the battery terminals clean at all times.
rubber or vinyl products for long periods of time. Dirty terminals result in a poor connection. Before recharging or using the
These materials may cause deformation of the printer’s casing. battery, polish the terminals with a slender, soft tipped cotton swab.
• Do not handle the ink cassettes with wet or sweaty hands. • Do not carry or store the battery pack with metal objects with sharp
• Do not touch the springs of the paper cassette. If the springs are bent edges, such as paper clips and pins. Always put the terminal cover on
or deformed, paper will not feed correctly into the printer. the battery pack’s terminal when carrying it or before storing it.
• Although the battery pack’s maximum operating range is 5 to 40 °C
(41 to 104 °F), the optimal range is 10 to 30 °C (50 to 86 °F).
Battery performance will temporarily drop in cold environments, such as ski
Spring hills.
• If the battery status is low, the finished print may not be ejected into
the print output receptacle completely.
If that occurs, replace the battery with a fully charged one or use the compact
power adaptor.
• Do not place any foreign objects in the print output receptacle (on the
top of the paper cassette).
Specifications * When connected to a Canon compact digital camera with built-in DIGIC III.
Printing speeds may vary with other cameras. In addition, these figures were
derived using standard Canon testing procedures and may vary according to
usage conditions.
Compact Photo Printer SELPHY CP750/CP740 Feeding System: Automatic paper feed from paper cassette
All data is measured according to standard Canon testing procedures. Ejection System: Automatic paper ejection on top of paper cassette
We reserve the right to change specifications without notice. LCD Monitor: CP750: 2.4-inch type, TFT color LCD
CP740: 2.0-inch type, color LCD
Printing Method: Dye-sublimation thermal transfer (with overcoating)
Interface:
Print Resolution: 300 x 300 dpi
USB Connecting to a Canon Direct Print compliant camera/
Gradation: 256 shades per color Pictbridge compliant devices:
Ink: Dedicated ink cassette (Y/M/C/overcoating) USB compliant Type A connector, Retractable USB
Paper: Postcard size, L size, card size (full page label sheets, cable*
8-label sheets), wide size * Mini-B plug, 30 cm (12 in.)
Print Sizes: Borderless Bordered Connecting to a PC:
Postcard Size 100.0 x 148.0 mm 91.4 x 121.9 mm USB compliant Type B connector
(4 x 6 in.) (3.94 x 5.83 in.) (3.60 x 4.80 in.) Wireless IrDA, IrSimple (Print Beam) (CP750 only):
L Size 89.0 x 119.0 mm 79.2 x 105.3 mm Image transfer via vNote over IrOBEX or IrMC
(3.50 x 4.69 in.) (3.12 x 4.15 in.)
Bluetooth (Print Beam):
Card Size 54.0 x 86.0 mm 50.0 x 66.7 mm
Bluetooth Unit BU-20 required (sold separately)
(2.13 x 3.39 in.) (1.97 x 2.63 in.)
Device compatibility: Built-in Bluetooth and
22.0 x 17.3 mm support for OPP (Object Push Profile) or BIP
(0.87 x 0.68 in.) (Basic Imaging Profile)
(per 8-label sheet)
Memory Cards SD Memory Card, miniSD Card, microSD Card*, SDHC
Wide Size 100.0 x 200.0 mm 91.4 x 121.9 mm Memory Card, miniSDHC Card, microSDHC Card*,
(4 x 8 in.) (3.94 x 7.87 in.) (3.60 x 4.80 in.) MultiMediaCard, MMCplus Card, MMCmobile card,
(The print area may vary according to the camera MMCmicro card*, RS-MMC Card, CF (CompactFlash)
model used.) card, Microdrive, xD-Picture Card*, Memory Stick,
Printing Speed: Printing from Memory Connected to Cameras* Memory Stick PRO, Memory Stick Duo, Memory Stick
Cards PRO Duo, Memory Stick Micro*
Postcard Size Approx. 1 min. 17 sec. Approx. 58 sec.
L Size Approx. 1 min. 7 sec. Approx. 50 sec. *Requires special adapter
(Purchase the CompactFlash Card Adapter for xD-
Card Size Approx. 45 sec. Approx. 31 sec.
Picture Card separately)
Wide Size Approx. 1 min. 35 sec. Approx. 1 min. 13 sec.
* Test conditions:
Compact Power Adapter CA-CP200 Normal temperature (23°C/73°F), Canon images, continuous print.
The above data may vary according to the printing environment and the
Rated Input: 100 – 240 V AC (50/60 Hz) image to be printed.
117 – 150VA
1.5 A (100 V) – 0.75 A (240 V) Operating 5° – 40°C (41° – 104°F)
Rated Output: 24 V DC, 2.2 A Temperatures:
Operating 0° – 45°C (32° – 113°F) Dimensions: 110.0 x 40.7 x 37.5 mm (4.33 x 1.60 x 1.48 in.)
Temperatures: Weight: Approx. 230 g (8.11 oz.)
Dimensions: 122.0 x 60.0 x 30.5 mm (4.80 x 2.36 x 1.20 in.)
(excluding power cord) If the ambient temperature is low, the battery performance will be reduced and
Weight: Approx. 310 g (10.9 oz.) the low battery warning will display early. Under these conditions, warm the
battery up in a pocket right before use to restore the battery performance.
Î Check that you are using the correct combination of paper, paper
Troubleshooting cassette and ink cassette.
This section has solutions for when the printer does not operate Î Is the printer connected to more than one device at once?
as expected or an error symbol is displayed. Do not connect simultaneously to a camera, memory card or
computer.
You Think There is a Problem Î Is there paper in the paper cassette? Is the paper cassette inserted all
the way in?
If the solutions below do not remedy your problem, contact the retail Î Is the ink cassette inserted all the way in?
outlet or a Canon customer support center.
Î Is the ink sheet slack?
Problems with the Main Printer Unit and Power Î Are you using the number of paper sheets indicated?
Î Were the perforated portions of the paper folded over or separated
Q Power will not turn on. before printing?
Î The printer will temporarily stop when it exceeds a certain
Î Has the plug come out of the power outlet? (p. 8) temperature. This is not a malfunction. Wait until the temperature
drops and the printer resumes. The following may cause
Î Is the connector of the compact power adapter securely connected overheating.
to the printer’s DC IN terminal? (p. 8)
• Continuous printing
Î Did you try pressing the power button for a long moment? (p. 5) • High ambient temperature
Î Battery Pack • Vent on rear of printer has been obstructed, raising the internal
• Is the battery sufficiently charged? temperature of the printer.
• When installing it, did you press on the battery until it clicked A message will appear on the computer display if you are connected
into place? (p. 36) to a computer when this happens, but you should wait until printing
resumes without cancelling the print.
Printing Problems Î Printing from Memory Cards
• Is the memory card inserted all the way into the slot with the
Q Cannot Print label facing upward?
• Do the images conform to the Design rule for Camera File
Î Is the printer power turned on? (p. 5) system?
Î Is the ink cassette empty?
Replace the ink cassette.
Q Colors on the Computer Display and the Print Are Paper Problems
Different
Q Paper Will Not Fit into Cassette
Î Color generation methods are different for computer displays and
printers. Moreover, the variance may be attributable to the Î Does the paper size match the size of the paper cassette?
environment in which the display is viewed (color and strength of the
light) or to the display’s color adjustment settings. Q Paper is Not Being Advanced Properly
Windows
• You can adjust the colors and brightness in the Printer Î Check the paper and paper cassette to see that they are correctly
Properties dialog. Start in the [Tools] menu in ZoomBrowser EX inserted.
by selecting [Preferences] and the [Printing] tab. Place a check
mark beside [Use ZoomBrowser EX print function]. In the Print
dialog, click the printer [Properties] button and adjust the
Q Frequent Paper Jams
colors in the [Image Adjustment] tab. Î Has too much paper been placed in the paper cassette?
Macintosh Do not place 19 or more sheets in the cassette (13 or more for wide-
• Adjust the color balance in the [Color] section. size sheets).
Î Have 10 or more sheets collected on the paper output tray?
Q After using the computer to cancel a print in progress, Î Is the paper folded or bent?
• Recharge the battery or replace it with a charged one. Or • Disconnect the retractable USB cable or USB connector from
connect the compact power adapter. the USB hub.
• Cannot print via a wireless connection. Check the printer and • Switch the power off and then back on (on the camera too if
camera positions, their distance from each other and the it is connected).
camera’s settings. • Contact a customer support center if the same error appears
again.
Connection Broken
Tasks and Index I want to know if I can connect the printer to my computer. Î p. 27
Click the page number of a topic to jump to that topic.
I want to print images from my mobile telephone. Î p. 31, p. 32
I want to print the shooting date on the photo. Î p. 20
I want to know which types of paper are sold. Î p. 6
I want to create a label. Î p. 6, p. 18
I want to use the printer in a place with no electricity
I want to print an index of all the images on a memory card. Î p. 17
(SELPHY CP750 only). Î p. 36
I want to print with borders around images. Î p. 18 I want to protect the photos I have printed. Î p. 35
• Windows, Windows Vista and the Windows Vista logo are trademarks of Microsoft
Corporation, registered in the U.S. and other countries.
• Macintosh, the Mac logo, Quick Time and the QuickTime logo are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries.
• The SDHC logo and miniSDHC logo are trademarks.
• Portions of the code used in this firmware are based in part on the work of the Independent
JPEG Group.
• No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language in any form, by any means, without the prior written
permission of Canon.
• While every effort has been made to ensure that the information contained in this guide is
accurate and complete, no liability can be accepted for any errors or omissions. Canon reserves
the right to change the specifications of the hardware and software described herein at any
time without prior notice.
• Canon makes no warranties for damages resulting from corrupted or lost data due to a
mistaken operation or malfunction of the camera, the printer, the software, the memory cards,
personal computers, peripheral devices, or use of non-Canon memory cards.