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A PROJECT REPORT
ON
“EVALUATION OF TRAINNING EFFECTIVENESS IN”
BRITANNIA INDUSTRIES LTD.
RUDRAPUR
SUBMITTED TO:- SUBMITTED BY:-
Mrs. Sonia Joshi Ashok Nouliya
PROJECT GUIDE (BBA 6TH SEM)
Dept. Of Business Administration ROLL NO. :- 1530250004
S.B.S. Govt. PG College (Rudrapur)
Rampur road, Near ARK Hotel
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DECLARATION
This is to certify that the Report entitled “Evaluation Of
Training Effectiveness” with reference to Britannia
Industries Ltd., Rudrapur, which is submitted by me in
the partial fulfillment of the requirement for the award of
degree of bachelor of business administration to Kumaun
University, Nainital, comprises only my original work
and due acknowledgement has been made in the text to all
other material used.
ASHOK NOULIYA
Enrollment No. -1530250004
Mrs. Sonia Joshi
(Project Guide)
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ACKNOWLEDGEMENT
I express sincere gratitude to Dr. P.N. Tiwari, worthy
Coordinator BBA Department, S.B.S. Govt. P.G. College,
Rudrapur for providing me this opportunity.
I thank Mrs. Sonia Joshi (project guide from the department)
for her guidance and support.
Also a vote of thanks to the employees of the company who
were very supportive and cooperated with me.
Finally, I express my gratitude to all those who have somehow
helped me in the successful completion of this project.
ASHOK NOULIYA
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PREFACE
Once an employee newly joins an organization, the very first
responsibility of the Human Resource Department is to impart
the necessary training to the employee to make them capable of
performing their job efficiently.
In modern phase of industry, training for existing employees is
also very important. This is done by identifying the training
needs of the employees so as to keep them in touch with the
updated technologies.
Therefore, every company must have a systematic training
program for the growth and development of existing employees.
The evaluation of training effectiveness is studied, examined
and analyzed with reference to Britannia Industries Ltd.,
Rudrapur and certain recommendations have been proposed for
the formation of an effective training program.
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OBJECTIVES OF THE STUDY
The first step in the conducting a research is to identify
the the problems or objectives on which the researcher
has to work on. The following objectives are met in this
study:-
MAJOR OBJECTIVE
To analyze the existing training practices, its
effectiveness and recommend measures to improve
the training practices in the organization.
MINOR OBJECTIVE
To study the frequency of training practices, training
methods and their effects on the trainees and
recommend certain measures for improvement.
To analyse the satisfaction level amongst the
employees in respect of the training activities .
To suggest alternatives for improvement.
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SCOPE OF THE STUDY
Training effectiveness is the process wherein the
mangement finds out how effective it has been in training
the employees in an organization.
This study gives some suggestions for makinmg the
present training and development system more
effective.
It helps to identify the shortcomings in present
training methods.
It would help the management to identify the training
needs of the employees.
It helps the management to know the employee’s
point of view about the training programmes through
proper feedback and make changes if necessary.
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RESEARCH
METHODOLOGY
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To conduct any type of research a scientific and
systematic method must be followed. The studies of any
kind involves gathering information, which is very
difficult task.
So inorder to make the work easier we follow certain
research methods.
Information can be collected through different sources.
Primary Sources
Secondary Sources
Researchers need to consider the sources on which to base
and confirm their research and findings. They have a
choice between primary data and secondary sources and
the use of both, which is termed as triangulaton, or dual
methodology.
According to Clifford Woody,
“Research comproises of defining & redifining problems,
collecting, organizing and evaluating data, making
deductions and researching to conclusions.”
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Accordingly, the methodology used in the project is as
follows:-
Defining the objectives of the study.
Framing out questionnaire keeping the objectives in
mind.
Feedback from employees through questionnaire.
Analysis of the feedback.
Conclusion, findings and suggestions.
Primary data is the data collected by the researcher
themselves, i.e.
1. interview
2. observation
3. action research
4. case studies
5. questionnaires
Secondary sources are data that already exists
1. Previous research
2. Official statistics
3. Mass media products
4. Government reports
5. Web information
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SELECTION OF SAMPLE SIZE
Inorder to take a reasonable sample size and not to disturb
the functioning of the organization, a sample size of 50
employees have been taken for evaluating the
effectiveness of the present practices of training in the
company.
Accordingly, 50 operaters were selected at random from
the shop floor of both, the biscuit plant and the cake plant
of the company and the feedback forms (questionnaire)
were obtained. The data was than analysed inorder to
determine the effectiveness of the present training
practices of the company.
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SAMPLING TECHNIQUE USED
The technique of Random Sampling has been used the
analysis of data. Random sampling is the method of
sample selection, in which every sample has an equal
opportunity of being picked up form the entire population.
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DATA COLLECTION
For the purpose of gathering appropriate data for the
research , data was collected form both the sources.
Primary sources were :-
Questionnaire
Observation ( During the training period)
Informal Interviews (while taking feedback
through questionnaires)
Secondary sources were:-
Text Books
Websites
Previous Researches
Company Profile
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STATISTICAL TOOLS USED
The main statistical tools used for collection and analysis
of data in this project were Graphs, Tables, Pie Charts,
Percentage.A closed questionnaire was designed and used
inorder to obtain feedback. The responses were coded in
Likert’s 5 Point Scale ranging from
STRONGLY AGREE; MODERATELY AGREE;
NEUTRAL; MODERATELY DISAGREE ;STRONGLY
DISGREE
A total of 15 questions were included in the feedback.
Since the time period of the study was less, the reliability
of the questionnaire could not be ascertained. However,
the questions were made keeping in mind the objectives
of the study and were only after the assent of my project
guide. A copy of the same is attached in the annexure.
REVIEW OF LITERATURE
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