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Quality Leadership Is Where Quality Principles Become

Quality leadership involves guiding an organization with principles of excellence. Key qualities of a good leader include communication, vision, empathy, accountability, and gratitude. Quality leadership is important because it can inspire people to achieve their best and help organizations attract and retain talent. The most important leadership qualities are integrity, accountability, empathy, humility, resilience, vision, influence, and positivity.

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0% found this document useful (0 votes)
208 views14 pages

Quality Leadership Is Where Quality Principles Become

Quality leadership involves guiding an organization with principles of excellence. Key qualities of a good leader include communication, vision, empathy, accountability, and gratitude. Quality leadership is important because it can inspire people to achieve their best and help organizations attract and retain talent. The most important leadership qualities are integrity, accountability, empathy, humility, resilience, vision, influence, and positivity.

Uploaded by

jemjem Balmes
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Quality leadership is where quality principles become “a basis for guiding, empowering

and. supporting the constant pursuit of excellence by the employees throughout the


organization.”

What is quality leadership?


Quality leadership is a precondition for implementing quality management. How
organizational leaders structure and direct an organization as well as how they behave
within an organization are critical elements to the success of an effective quality
management process.

What are the 5 qualities of a good leader?

5 Essential Qualities of a Good Leader


 Communication.
 Vision.
 Empathy.
 Accountability.
 Gratitude.

Why is quality leadership important?


“With good leadership, you can create a vision and can motivate people to make it
a reality,” Taillard says. “A good leader can inspire everyone in an organization to
achieve their very best. ... So, leadership needs to attract, inspire, and ultimately retain
as much talent as possible.

What is your strongest leadership quality?


The most important qualities of a good leader include integrity, accountability,
empathy, humility, resilience, vision, influence, and positivity. “Management is
about persuading people to do things they do not want to do, while leadership is about
inspiring people to do things they never thought they could.”

Here are the most important leadership qualities and skills to look for in a
great leader.

 Communication.
 Integrity.
 Accountability.
 Empathy.
 Humility.
 Resilience.
 Vision.
 Influence.
 Positivity.
 Delegation.
 Confidence.

 1. Communication.
 If you're in a leadership position or role, good communication skills are one of the
leadership attributes that are absolutely crucial. Using language to perform one-to-one
communication is really all that we have as human beings.

 And what is the #1 most important part of communication?


 Listening.
 Good leaders listen and pay attention to all of their followers, employees, and every
single individual person they are leading. Good leaders, and even great leaders, are not
born; they are made.
 Right up there with empathy, the only way to get people to follow you is to make them
feel heard.
 One of my favorite quotes from Dale Carnegie from How to Win Friend and Influence
People is, “talk to someone about themselves and they'll listen for hours.”
 This is 100% true. The more you make real eye contact and show sincere interest in the
lives of others, the more people will be magnetically drawn to you and passionately speak
about their lives. They'll become inspired, feel heard, and begin to know, like, and trust
you.
 Alternatively, when you show no interest, lack eye contact, and pretend not to care about
personal stories that other people tell, they will automatically shut down, stop sharing as
much, and feel self-conscious about their own interests.
 Communication is one of the most important qualities of a good leader. You have to be a
good communicator if you actually want your followers to trust you fully.

2. Integrity.
C.S. Lewis said:

“Integrity is doing the right thing, even when no one is watching.”

Without integrity, no real success if possible. You can’t expect your followers to be honest when
you lack integrity yourself. Honest and great leaders succeed when they stick to their word, live
by their core values, lead by example, and follow-through.

Integrity is the cornerstone of all other leadership qualities.

There are many things to look for in people with integrity, including:

 Apologizing for mistakes


 Highlighting the work of their employees and downplaying their own contributions
 Giving the benefit of the doubt when circumstances are unclear
 Being appreciative of people’s time

3. Accountability.
For accountability, a great leaders need to follow the advice of Arnold Glasow when he said,

“A good leader takes little more than his share of the blame and little less than his share of the
credit.”

Strong and good leaders are accountable for the team’s results, good or bad. They hold
themselves and their employees accountable for their actions, which creates a sense of
responsibility among the team.

They give credit where credit is due, and take responsibility for blame when necessary. Being
accountable and leading by example is one of the quickest ways leaders can become good
leaders are by building trust with their team.

Being responsible for the actions and behaviors of those around you is essential to developing
leadership qualities, like accountability.

4. Empathy.
Truly great leaders have enough open-mindedness to understand their followers’ motivations,
hopes, dreams, and problems so that they can forge a deep personal connection with them.

Empathy is understanding.

Empathy is one of the fundamental leadership qualities


Empathy isn't just being a nice person.

SKILLS STRENGTHENED BY EMPHATHY

1. CREATIVITY
2. FEELING SAFE
3. EMOTIONAL CONNECTION
4. IDENTIFYING NEEDS
5. COLLABORATION
6. NEGOTIATION

It's a mindset that enables leaders to:

 Make better predictions


 Improve work strategies
 Inspire loyalty among their teams
 Better their negotiation tactics
 Increase creativity
 Understanding where people are coming from helps facilitate a more human environment
where team members are more productive and leaders thrive.
 Cultivating the leadership quality of emotional intelligence is one of the great leadership
attributes you can possess. Very few leaders understand the the difference between being
“kind” and having emotional intelligence. Only an effective leader understands the power
of being empathic with the people that they lead.
 For example, if an employee is consistently 15 minutes late, good leaders won’t impute
blame on them right away and even better leaders will solve the why questions. Why are
they late?
 Maybe they’re dealing with a personal struggle at home, health issues, or car troubles.
Real leaders are empathetic with their teams and deeply understand their motivations.
 After all, what's more important to human communication than understanding others?
5. Humility.
When it comes to developing leadership qualities, it can be tempting to become enamored with a
new title or status instead of putting in the actual work to become a good leader with humility.

However, great leadership styles focus on problem-solving and team dynamics much more than
self-promotion. A good leader will never be effective if they're more concerned with themselves
than with the well-being of their team. As Thomas Merton said,

“Pride makes us artificial and humility makes us real.”

Being humble and vulnerable with their team members will make a leader much more relatable
and effective.

6. Resilience.
The true grit of a good leader is not how they perform during good times, but how they roll up
their sleeves and produce when times get difficult.

Great leaders with positive attitudes lead by example and rally their team no matter the
circumstances. It's this inherent positivity that helps react to situations with a calm, collected
manner and focus on solutions rather than on problems.

Resilience is one of the leadership qualities that is earned from experience.

7. Vision.
Jack Welch who is one of the great business leaders of our time said, “Good business leaders
create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to
completion.”

Additionally, John C. Maxwell stated, “people buy into the leader before they buy into the
vision.”

A company's vision only goes as far as a leader's influence over others.


Good leaders clearly sets the organizational direction and exercises
keen decisiveness. Decision-making is key to new ideas, ensuring team
members know the bottom line, and understand the goals and the
mission in front of them.

True leaders inspire loyalty, enthusiasm, and commitment, help remind everyone of the big
picture and challenge people to outdo themselves.

Vision is one of the leadership qualities that people assume you are born with.

hat just couldn't be further from the truth.

Every great leader has had to develop the leadership attributes of vision and foresight, it wasn't
gifted to them. They honed in on the skill of becoming a world-class visionary for their
organization and the people they lead.

Sharing this vision and compelling others to act is a secret trait of successful leaders.

8. Influence.
Some leaders believe that when they attain a certain level of leadership status and those
leadership qualities we have talked about are owed to them. This is not the case.
Leadership and influence are not interchangeable and respect has to be earned, not given.

Here are some things that leaders can do to increase their influence:

 Clearly state what they want


 Connect with people emotionally
 Make others feel important
 Be vulnerable and charismatic
 Work toward commonly shared goals
 Ask for suggestions and input
 Build real, lasting relationships
 Act professionally on social media sites like Facebook and LinkedIn
 Have self-awareness

9. Positivity.
Leaders inspire their team not based on their own goals or outcomes, but on their exhibited
behavior, life outlook, and attitude in any given situation.

It's often said that employees and direct reports exhibit the behavior of their managers – and
good leaders need to lead by example at all times while mirroring how they want their team to
act.

This comes down to positivity. Even the calmest workplaces can get stressful at times – it's more
important how leaders react to this stress with a positive outlook rather than get flustered and
place blame.

Positivity isn't one of those leadership qualities that should be over looked and deemed not
important. Being positive during stressful or unfortunate situations is a sign of strength. It is a
sign that even though things aren't going as planned you can still keep your head on straight and
lead your people.

10. Delegation.
A difficult transition for many leaders is shifting from doing to leading.

Many new leaders are accustomed to doing all the work themselves and struggle to let others
handle responsibilities on their own. Great leaders must elevate their team – they must be more
essential and less involved.

DELEGATION PROCESS

1. CHOOSE APPROPRIATE TASKS


2. CHOOSE APPROPRIATE
3. SET CLEAR OBJECTIVES & PLANS
4. IMPLEMENT
5. MONITOR
6. EVALUATE OR REVIEW

This requires leaders to shape others' thoughts and ideas toward a


common goal. They give their team everything they need to be
successful and get out of the way, not directing their path, but setting
clear expectations and explaining where the finish line is.

They aren't scared of their subordinates' successes and don't feel threatened by them. One of the
most important leadership qualities of good leadership is delegating tasks and elevating their
team. Through this delegation and elevation teams shine, as they are able to contribute in the
most meaningful way.
11. Confidence.
To be an effective leader, you need to roll up your sleeves and take charge. This includes being
confident enough to lead, knowing that your plans and vision are not only viable for the team but
the absolute best decision possible.

Being confident in every situation is one of the leadership qualities that you must develop. Truly
great leaders are able to be confident during any situation even if they feel fear or
uncomfortableness.

If you lack self confidence in a leadership role, people will spot that quickly. “Make it 'til you
make it,” they say about self confidence – and that is 100% true. The more that you believe in
yourself, the more you'll be able to manage any stressful situation.

True leaders are the ones that don't just talk about problems but come up with their own solutions
fearlessly.

Leadership FAQ.
What is the best definition of leadership?

The best definition is leadership is the act of motivating other people toward a common goal.
People that have leadership skills showcase a strong personality and interpersonal skills to lead
others in their direction.

Why is leadership an important skill?

Leaders inspire others to follow a certain path in life. These leadership traits and skills are
important because human nature requires that certain people need to take charge and help others.
Without leaders, it's very difficult to manage large groups of people, set unified goals, and make
progress.
What should a leader do?

Leaders help their team and organization make progress and act in the right way. Good leaders
should build a vision, set clear goals and directions, and map a dynamic path forward for their
team or group.

What makes a good manager?

While a leader is simply a figurehead, a manager should exhibit the right leadership skills to
motivate their team to work harder and get projects done faster. Good managers need to be
empathetic, exhibit the behavior they want from their team, take responsibility for their actions,
delegate effectively, and give praise when needed.

The most important quality is to truly understand each team member on a personal level so that
they understand the motivations that dictate their work ethic.

What should a leader not do?

Leaders should act a certain way and there are some negative qualities that leaders should never
exhibit. Some of these are:
1. Fail to set clear goals for their teams.
2. Insult or degrade people.
3. Give praise too easily.
4. Act inappropriately or exhibit behavior that you wouldn't expect from team members.
5. Not hold regular meetings with their subordinates.
6. Fail to take decisive actions.
7. Act tough or lack empathy.
Leadership Skills and Qualities
Summary.
While motivation and inspiration can make leaders strong people managers, it's the action that
ultimately drives the respect and trust needed to be effective. I hope you enjoyed this list of
leadership skills, traits, and characteristics that helped define strong leadership.

You can also read my thoughts on human nature for a shot of personal development.

Were there any leadership qualities not included on this list? Let me know in the comments.

PERSONAL LEADERSHIP IDENTITY

Personal Leadership Identity (PLI) is the unique combination of qualities and talents that


make you unique and distinctive as an individual and that you can easily and naturally draw
upon in order to enhance your leadership effectiveness

What is your identity as a leader?


Leadership identity is your presence in your work—and in the world. This is about
your physical and mental presence, your attitude, and your readiness to take on new
challenges and make an impact. It's how you “show up” every day and for every
interaction

Why is identity important in leadership?


It's also about the people involved. People who have the self-awareness of an
intentional, strong identity can lead themselves to overcome obstacles in their
own lives so that they can lead others in their organization toward success. ... Identity
leadership is a valuable tool in turning this system around.

How do you develop leadership identity?


The researchers found that four main factors influenced the development of a
leader's identity:
1. Relationships.
2. Leading by example.
3. Developing leadership authenticity and.
4. Being motivated to lead.
5. What is identity Power leadership?
6. This style allows for communication between the power figure and the
people establishing their identity and therefore each person involved can work
on their traits and characteristics. ...
What traits do you think characterize a successful leader?
Five Qualities of Effective Leaders

 They are self-aware and prioritize personal development. ...


 They focus on developing others. ...
 They encourage strategic thinking, innovation, and action. ...
 They are ethical and civic-minded. ...
 They practice effective cross-cultural communication.

 What is social identity theory of leadership?


 A social identity theory of leadership is described that views leadership as a
group. process generated by social categorization and prototype-based
depersonalization. processes associated with social identity.
 How does identity help us make decisions?
 The individual perception of identity affects all choices, regardless of
scale. Identity influences actions, but it works the other way around too. It's the
same with actions and identity. When we take certain actions, even at random,
they influence our identity.
 How does identity help us make decisions?
 The individual perception of identity affects all choices, regardless of
scale. Identity influences actions, but it works the other way around too. It's the
same with actions and identity. When we take certain actions, even at random,
they influence our identity.

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