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Intelligent Network SS7 SIP Service Data Point: Nteractive Voice Response (IVR) Is A Technology That Allows A Computer

The document discusses several key components of telecommunications networks: SCP controls services in an intelligent telephone network by querying an SDP database to identify the number a call should be routed to, similar to how 800 numbers are routed. IVR allows computer systems to interact with humans through voice and keypad inputs, directing users through menus to service their inquiries, and is used widely in call centers and automated systems. SMSCs store and forward text messages when the recipient is unavailable, ensuring delivery when the recipient's phone is online again, and can report delivery status back to the sender. USSD creates a real-time connection to exchange data with service providers, making it more responsive than SMS

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RajaKumar Kumar
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0% found this document useful (0 votes)
79 views3 pages

Intelligent Network SS7 SIP Service Data Point: Nteractive Voice Response (IVR) Is A Technology That Allows A Computer

The document discusses several key components of telecommunications networks: SCP controls services in an intelligent telephone network by querying an SDP database to identify the number a call should be routed to, similar to how 800 numbers are routed. IVR allows computer systems to interact with humans through voice and keypad inputs, directing users through menus to service their inquiries, and is used widely in call centers and automated systems. SMSCs store and forward text messages when the recipient is unavailable, ensuring delivery when the recipient's phone is online again, and can report delivery status back to the sender. USSD creates a real-time connection to exchange data with service providers, making it more responsive than SMS

Uploaded by

RajaKumar Kumar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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SCP A 

service control point (SCP) is a standard component of an intelligent


network (IN) telephone system which is used to control the service.
Standard SCPs in the telecom industry today are deployed using SS7,
Sigtran or SIP technologies. The SCP queries the service data point (SDP)
which holds the actual database and directory. SCP, using the database
from the SDP, identifies the geographical number to which the call is to be
routed. This is the same mechanism that is used to route 800 numbers.
IVR
nteractive Voice Response (IVR) is a technology that allows a computer
to interact with humans through the use of voice and DTMF keypad inputs.

In telecommunications, IVR allows customers to interact with a company’s


database via a telephone keypad or by speech recognition, after which they
can service their own inquiries by following the IVR dialogue. IVR systems
can respond with prerecorded or dynamically generated audio to further
direct users on how to proceed. IVR applications can be used to control
almost any function where the interface can be broken down into a series of
simple interactions. IVR systems deployed in the network are sized to
handle large call volumes.

IVR technology is also being introduced into automobile systems for hands-
free operation. Current deployment in automobiles revolves around satellite
navigation, audio and mobile phone systems.

SMSC
When a user sends a text message (SMS message) to another user, the
message gets stored in the SMSC (short message service center) which
delivers it to the destination user when they are available. This is astore and
forward option.

An SMS center (SMSC) is responsible for handling the SMS operations of a


wireless network.

1. When an SMS message is sent from a mobile phone, it will reach


an SMS center first.
2. The SMS center then forwards the SMS message towards the
destination.
3. The main duty of an SMSC is to route SMS messages and regulate
the process. If the recipient is unavailable (for example, when the
mobile phone is switched off), the SMSC will store the SMS
message.
4. It will forward the SMS message when the recipient is available.

I. Validity Period of an SMS Message - An SMS message is stored


temporarily in the SMS center if the recipient mobile phone is offline. It is
possible to specify a cutoff period after which the SMS message will be
deleted from the SMS center. Once deleted, the SMS message will no
longer be available for dispatch to the recipient mobile phone (even if it
becomes online).

II. Message Status Reports - The SMS sender needs to set a flag in the
SMS message to notify the SMS center that he wants the status report
about the delivery of this SMS message. This status report is sent to the
SMS sender in the form of an SMS....

USSD
Unstructured Supplementary Service Data (USSD) is a protocol used
by GSM cellular telephones to communicate with the service provider's
computers. USSD can be used forWAP browsing, prepaid callback
service,mobile-money services, location-based content services, menu-
based information services, and as part of configuring the phone on the
network.[1]

USSD messages are up to 182 alphanumeric characters in length.


Unlike Short Message Service (SMS) messages, USSD messages create a
real-time connection during a USSD session. The connection remains open,
allowing a two-way exchange of a sequence of data. This makes USSD
more responsive than services that use SMS.[1]

MAP
he Mobile Application Part (MAP) is an SS7 protocol which provides an
application layer for the various nodes in GSM and UMTS mobile core
networksand GPRS core networks to communicate with each other in order
to provide services to mobile phone users. The Mobile Application Part is
the application-layer protocol used to access the Home Location Register,
Visitor Location Register, Mobile Switching Center, Equipment Identity
Register, Authentication Centre, Short message service center and Serving
GPRS Support Node (SGSN).
Camel
Customised Applications for Mobile networks Enhanced Logic, or
CAMEL (ETSI TS 123 078) for short, is a set of standards designed to work
on either a GSM core network or UMTS network. They allow an operator to
define services over and above standard GSM services/UMTS services.
The CAMEL architecture is based on the Intelligent network (IN) standards,
and uses the CAP protocol.

Many services can be created using CAMEL, and it is particularly effective


in allowing these services to be offered when a subscriber is roaming, like,
for instance, no-prefix dialing (the number the user dials is the same no
matter the country where the call is placed) or seamless MMS message
access from abroad.

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