VELAMMAL VIDYALAYA
PARUTHIPATTU
CLASS – X IT
UNIT 1 – COMMUNICATION SKILL
1. Which of the following is NOT an element of communication
within the communication process cycle?
(a) Channel
(b) Receiver
(c) Sender
(d) T ime
2. You need to apply for leave at work? Which method of
communication will you use?
(a) e -mail
(b) Poster
(c) Newsletter
(d) Blog
3. By which action can senders send their messages?
(a) Gestures
(b) Speaking
(c) R eading
(d) Writing
4. Which of the following is an example of oral communication?
(a) Newspapers
(b) Letters
(c) P hone call
(d) e-mail
5. What are the types of words we should use for
verbal communication?
(a) Acronyms
(b) S imple
(c) Technical
(d) Jargons
6. Which of these is a positive (good) facial expression?
(a) Frowning while concentrating
(b) M aintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes
7. What does an upright (straight) body posture convey or show?
(a) Pride
(b) Professionalism
(c) C onfidence
(d) Humility
8. Which of these is NOT an appropriate non-verbal communication
at work?
(a) K eeping hands in pockets while talking
(b) Talking at moderate speed
(c) Sitting straight
(d) Tilting head a bit to listen
9. Which of the following statement is true about communication?
(a) 50% of our communication is non-verbal
(b) 20% communication is done using body movements, face, arms, etc.
(c) 5% communication is done using voice, tone, pauses, etc.
(d) 7 % communication is done using words
10. Which of these are examples of positive feedback?
(a) Excellent, your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) A ll of the above
11. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skill is poor.
(b) You can surely improve your drawing.
(c) These are good drawings but you can do better.
(d) None of the above
12. Which of the following are effective components of good feedback?
(a) Detailed and time consuming
(b) D irect and honest
(c) S pecific
(d) Opinion-based
B and C both answers
13.Which of these is NOT a common communication barrier?
(a) Linguistic barrier
(b) Interpersonal barrier
(c) F inancial barrier
(d) Organisational barrier
14. In which of the following, the underlined word is an adjective?
(a) R adha has a red dress.
(b) I can speak French.
(c) T he Girl on the Train is a best-seller.
(d) Abdul can swim fast.
A and C both answers
15.Which of these sentences is capitalised correctly?
(a) Ravi and i are going to the movies.
(b) Salim is visiting India in July.
(c) T he tiger is a Strong animal.
(d) S he is arriving on Monday
16. Which of these sentences are punctuated correctly?
(a) When is the party.
(b) I had bread omelette and a Banana for breakfast?
(c) I am so excited about my first foreign trip,
(d) T his is Abdul’s notebook.
17. In which of these sentences can you find an adverb?
(a) D ivya drinks milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock.
(d) Sita is 5-feet tall.
18.Identify the indirect object in the sentence, ‘The band played
music for the audience.’
(a) The band
(b) played
(c) music
(d) a udience
19. Which of these is an imperative sentence?
(a) Switch off the fan.
(b) Sheila has gone to the market.
(c) Where are my pen colours?
(d) O h no! I missed my flight.
20.Which of these sentences is in active voice?
(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) H e is reading a book.
(d) The thief was being chased by a policeman
21. Which of the following are abilities to communicate properly?
read
write
speak
all of these
22. Mother tongue refers to the language one has been exposed to
since birth. (True/False)
23. The word communication comes from the Latin word __________.
(Ans. commūnicāre)
24. The Latin word commūnicāre means ______
to deliver
to present
to share
to sacrifice
25. Which of the following are important parts of Communications
Skills?
transmitting
listening
feedback
all of these
26. The process of encoding refers to what the receiver understands.
(True/False)
27. ________ refers to what the communicator means.
(Ans. Encoding)
28. Which of the following is not an element of the communication
cycle?
sender
message
receiver
programming
29. The receiver’s acknowledgment and response to the message
refer to ________. (Ans. feedback)
30. Which of the following method helps the message to be
understood clearly and quickly?
face-to-face informal communication
e-mail
notices/posters
business meetings
31. Body language adds more effectiveness to the communication in
face-to-face meetings. (True/False)
32. __________ can be used to communicate quickly with one or
many individuals in various locations. (Ans. Email)
33. Which of the following is effective when the same message has
to go out to a large group of people where email communication may
not effective?
face-to-face informal communication
phone calls
notices/posters
business meetings
34. Clients can be also part of business meetings. (True/False)
35. If an employee wants to apply for leave at work, which of the
following communication method can be used?
Website
e-mail
notices/posters
business meetings
