NAME
City, State ZipCode • xxx-xxx-xxxx • [email protected]
Objective
To obtain a position that will allow the development of my abilities and skills in favor of the company’s goals
Qualifications
Able to install, set up, maintain and effectively use and manage computers
Skilled in installing and configuring software and hardware
Able to install windows, antivirus applications and patches
Adept at analyzing failed equipment and providing solutions instantly
Able to thrive in an environment where I am able to focus on my job tasks
Exceptional quality work at all times
Positive attitude, flexible nature, so the work gets done with a positive outcome
Capable of working in a diverse team setting
Excellent in dealing with customer service and relations
Technical Skills
Windows Server C++ Microsoft Windows Active Directory
Java TCP/IP Cisco Routing/Switching Office 365
Microsoft Azure Troubleshooting VPN Research
Education
College A.S. – Network Administration 05/2021
College A.A. – Interdisciplinary Studies Social & Behavioral Science 05/2021
Coursework
Operating Systems Network Systems Admin Windows Active Directory Srvcs
Internetworking with TCP/IP CISCO Acad: Data Comm CISCO CCENT
Algorithm Dsgn/Prob Solv Structured Programming (C/C++) Obj Oriented Programming JAVA
Network Security Fundamentals Ethical Hacking Disaster Recovery
Relevant Abilities
Check all computers in order to ensure that they are in good working order.
Install software and hardware on assigned computers.
Install software such as antivirus and antimalware to provide computer and network safety.
Troubleshoot issues with software and hardware to ensure constant functionality of each user.
Perform research work on problems, and recognize situations requiring intervention.
Work History
Company MIS Student Assistant 8/2021- Present
Install, repair, and upgrade hardware, or peripheral equipment; Deploy desktop images; Manage client technology asset
inventories; Perform user account management; Resolve and respond to client incidents or requests; Configure software
programs; Perform end-of-life asset management; Troubleshoot, track, and conduct root cause analysis of system / database /
operational issues utilizing standard procedures until resolved or escalated; Analyze information and evaluate results to choose
the best solution and solve problems; Receive IT assets, validate assets against purchase invoice and complete IT assets stock
received; Perform data entry, import and export activities; Troubleshoot software issues to identify causes of IT system failures
and service interruptions using monitors, logs, user input, debugging processes, etc., to restore normal operations.
Company Apprentice Cabinet Maker Jan 2020 – 8/2021
Helped install cabinets.
Company Retail Worker, Shift Lead, Manager, Baker Mar 2017– Jan 2020
Provided prompt and courteous service to all customers, encouraging guests to return to generate repeat business; Created
weekly schedules for staff; Kept track of inventory; Trained employees on proper sanitation and cleaning procedures;
Determined the right amounts and types of ingredients required for making donuts; Checked order sheets in order to figure out
how many donuts need to be made
Company Packager, Scanner, Delivery Driver Jan 2017 – Sept 2017
Recorded product, packaging, and order information on specified forms and records; Scanned resident, inmate, employee and
ward orders for commissary items; Resolved and responded to all inmate commissary grievances; Ensured all credited product
is returned back into inventory properly.
