Your name
Your email address and telephone number
Your postal address
________________________________________
OBJECTIVE
Clearly state what it is you want to achieve by studying your chosen
course/programme.
e.g., “I am seeking entry onto a distance learning MBA course to ….”
PROFILE
This is an introductory paragraph containing a short summary of your background
and career / study plans. This profile is designed to capture interest quickly so that
people will read your CV in full.
e.g., “Customer Service Manager with XX years’ experience leading teams to deliver
xxx. I have strong Project Management skills and a holistic view of international
business....”
EDUCATION & QUALIFICATIONS
Write in chronological order. Don’t forget to include your relevant qualification(s)
including the institution where you studied, your qualification title(s), and the grades
you achieved. Remember to include dates.
If you have limited or no work experience, a description of skills and achievements
gained during your most recent studies can help. Otherwise, keep this section short
and factual. Use bullet points if appropriate. Please ensure you remove all
qualifications from your CV for which final certificates/transcripts cannot be provided.
e.g.,
• 1999 – 2000 4 Awards Grade C and above (Swillford College)
• 2000 – 2003 BA (Hons) Subject (Cambdone University) 2:1
• 2006 – 2008 Postgraduate Diploma Management (Brandon College) Pass
WORK EXPERIENCE
You could use subheadings here to include the name of your employer, your role, the
exact dates of your employment and a brief description of your role. Clearly explain
any management responsibilities you had, if any. Use bullet points if appropriate. You
will need to explain any gaps in your employment.
e.g.
01/07/2003 – 25/06/2004 – Data Administrator, HFBC Bank
It was my responsibility to prepare data received to import it in the system.
25/06/2004 – 07/02/2008 - Data Preparation Team Leader, HFBC Bank
I received an internal promotion to Team Leader, meaning I jointly line managed a
team of 15 full-time employees.
07/02/2008 – 07/02/2009 – Maternity leave
07/02/2009 – present – Customer Service Manager, Cabbury
I manage a team of 4 Team Leaders who in turn manage a team of 60 Customer
Service Professionals. It is my responsibility to ensure customer service KPIs are met
on a daily basis, reporting to the UK Service Director.