ISO 22301 - Business Continuity Management Systems
- Monitoring, measurement, analysis and evaluation -
What needs to be monitored?
How to monitor and measure?
When and who monitors and measures?
When and who analyzes and
evaluates the results?
ISO 22301 - Business Continuity Management Systems
- Monitoring, measurement, analysis and evaluation -
Key Performance Indicators KPIs
(examples)
Extent to which objectives are met
Number of employees who have received training
Percentage of suppliers with adequate BC arrangements
Number of nonconformities identified
Level of compliance with legal and regulatory requirements
Data obtained through monitoring and measuring shall be
analyzed so the organization can evaluate it’s business
continuity performance.
Documented information shall be retained