Assessment-2

BSBSUS511 DEVELOP WORKPLACE POLICIES AND

PROCEDURES FOR SUSTAINABILITY

Student Must Fill this Section

Qualification BSB50120 Diploma of Business

Student
Name:

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the auditing, assessment validation & moderation Process”.
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 The material I have submitted is my own work;
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 I have given references for all sources of information that
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are not my own, including the words, ideas and images of
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Student Signature: Date:

Assessment Outcome

Assessor Name:

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Initial attempt  

2nd attempt/Re-
assessment  

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 Information for Student:
 All work is to be entirely of the student.

General Information for this assessment:

 Read the instructions for each question very carefully.

 Be sure to PRINT your FIRST name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided.
 For those activities requesting extra evidence such as: research reports, essay reports, etc. The
student must attach its own work formatted in double space, Arial 12 pts.
 All activities must be addressed correctly in order to obtain a competence for the unit of
competency.
 If the student doesn’t understand the assessment, they can request help from the assessor to
interpret the assessment.
 Re-submission of assessment after the term will incur additional fees.

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 Re-assessment of Result & Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter,
clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after
completion of the subject and within fourteen days of commencement of the new term.

Re-assessment Process:
 An appeal in writing is made to the Academic Manager providing reasons for re-assessment
/appeal.
 Academic Manager will delegate another faculty member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review panel is formed
comprising the lecturer/trainer in charge and the Academic Manager OR if need be an external
assessor.
 The Institute will advise the student within 14 days from the submission date of the appeal. The
decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, the he / she has the right to seek independent
advice or follow external mediation option with nominated mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol
in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement
based on principles of assessment. These principles require assessment to be reliable, fair, practical and
valid.
Academic Appeals:
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal
through academic appeals handling protocol.
 To appeal a decision, the person is required to complete the WSC- Request for Appeal of a
Decision form with all other supporting documents, if any. This form is available via our website.
The completed Request for Appeal form is to be submitted to the Student Support Officer either in
hard copy or electronically via the following contact details:
Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150,
Email: [email protected]
 The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted
within seven days of notification of the outcome of the re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the
unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must forward a
medical certificate in support of a deferred appeal. The notice of appeal must be made within three
working days of the concluding date shown on the medical certificate.
 The decision of Chief Executive Officer will be final.
 Student would then have the right to pursue the claim through an independent external body as
detailed in the students’ complaint / grievance policy.

Comments/Feedback to Students

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 Assessment Task 2: Policies and Procedures
Development Project

Information for students

In this task, you are required to demonstrate your skills and knowledge by working
through a number of activities and submitting a completed project portfolio (Part A
only).
You will need access to:
 a business or simulated business which meets the requirements described in the
activities below
 a meeting space or meeting technology

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 your learning resources and other information for reference

 Project Portfolio (Part A) template

 Simulation Pack (if you need a case study).

Ensure that you:
 review the advice to students regarding responding to written tasks in the
Business Works Student User Guide
 comply with the due date for assessment which your assessor will provide

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

i Assessment information

Information about how you should complete this assessment can be found
in Appendix A of the Business Works Student User Guide. Refer to the
appendix for information on:
 where this task should be completed

 how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with
your work. A template is provided in Appendix B of the Student User
Guide. However, if your RTO has provided you with an assessment cover
sheet, please ensure that you use that.

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Activities
Complete the following activities:

1. Carefully read the following:

This project requires you to develop, implement and review at least two
workplace sustainability policies and procedures for one area of
sustainability within a business. You will do this by:
 consulting with relevant stakeholders

 reviewing current policies and procedures

 gathering information

 following organisational policies and procedures

 incorporating continuous improvement strategies

 considering resource requirements

 supporting implementation

 tracking results

 providing stakeholder feedback.

You will also integrate sustainability into your organisation’s wider
policies and procedures.
Selecting a business to work with

Vocational education and training is all about gaining and developing

practical skills that are industry relevant and that can help you to
succeed in your chosen career. For this reason, we are giving you the
choice to base this project on your own business, one you work in or a
familiar with, or you can use the case study provided. This will mean
that you are applying your knowledge and skills in a relevant, practical
and meaningful way to your own situation!

If you choose to base your assessment on your own business or

workplace, it is important that you are able to access enough
information for your chosen business to be able to successfully
complete each of the assessment tasks. As a minimum, this will include
organisational policies and procedures related to organisational
documentation, access to information sufficient to develop
sustainability policies and access to stakeholders.
You will make a final decision about whether to work with the case
study business or a real business in the next step.

Completing your Project Portfolio

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 You will be collecting evidence for this unit in a Project Portfolio. The
steps you need to take to complete your Portfolio are described below.

Communicating with others

You will need to communicate with stakeholders to confirm their requirements
and to seek their advice and feedback. Your communication may be directly
with actual staff members from within your own business or workplace.
Alternatively, your fellow students and/or your assessor can play the roles of
the relevant people. This communication doesn’t have to be face-to-face.
Where communication is face-to-face, it doesn’t mean that all parties must be
in the same room – you can use video conferencing or any other appropriate
format, as long as it meets the requirements outlined in this guide and in your
Project Portfolio.

1. Preparation

Select a business to work with

As you saw earlier, this unit requires you to develop sustainability policies
and procedures for one area of a business. Some examples of the policies
and procedures that you could prepare include:
 sustainable meetings

 sustainable purchasing practices

 sustainable workplaces

 sustainable production

 sustainability site plans.

Decide whether you would like to work with your own business or the case
study business and follow the relevant instructions below.

For students working with their own business

Check that you have access to the required policies, procedures,
information and stakeholders that you will require. You should also decide
on the area of the business that you will work with, the area of sustainability
that you will focus on and the policies and procedures that you will prepare.
Complete Page 4 of your Project Portfolio by:
 describing the business

 describing the area of sustainability that you will focus on

 describing the two policies and procedures that you will develop.
Submit Page 4 to your assessor. Your assessor must approve your
business and the policies and procedures before you proceed with
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 assessment.

For students working with the case study business

Take some time now to read through the Simulation Pack for this unit. You
will need to select an area of Grow Consultants to work with. Choose areas
that interest you. There are some ideas given below – or you might choose
another topic altogether. It’s up to you. Keep in mind though that you will
need to be able to easily access information for your policies and
procedures.
Sustainability ideas:
 meetings

 production processes

 purchasing

 travel

 sustainable workplaces.

You will use your real names, backgrounds and communication preferences
and styles during all role plays or simulated communication to ensure that
the simulation is realistic.
You will also use information from real products and services to combine
with information provided in the simulation pack and include in your
presentations.

Complete Page 4 of your Project Portfolio by:

 describing the business

 describing the area of sustainability that you will focus on

 describing the policies and procedures that you will develop.

Submit Page 4 to your assessor. Your assessor must approve your planned
presentations before you proceed with your assessment.

Review all of your documents

Before you begin your assessment, read through all of your assessment
documents including this guide and your Project Portfolio. If you are
working with the case study business, you should also read through all of
the documents in the Simulation Pack.
If you are working with your own business or a business that you work in or
are familiar with, make sure that you have access to all of the documents
that you need and that you have familiarised yourself with them.
Make sure that you understand what you need to do and, if you have any
questions, speak to your assessor or workplace supervisor.

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2. Develop a briefing report

In this first activity, you will develop a briefing report. You should conduct
research relevant to your chosen area of sustainability which identifies the
following:
 Relevant environmental and sustainability legislation, regulations and
codes of practice
 Sources of information on sustainability, including incorporating
sustainability into business planning and using it as an opportunity to
identify new business initiatives.
 Sustainability policies and procedures developed by other organisations

 Life cycle mapping processes.

Here are two websites to get you started:
https://www.business.gov.au/risk-management/environmental-impact/environmental-
management/environmental-legislation-licences-and-permits

http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-
efficiency-for-business/resources-and-tools/life-cycle-management

Using your research and analysis, develop a briefing report which you will
use later in this assessment. Your briefing report should address the
following:
 Introduction, including current organisational practices.

 Key sustainability facts and figures and the benefits to businesses of

implementing sustainable initiatives.
 How sustainability can be built into business planning and can inform
business opportunities to reflect the organisation’s commitment to
sustainability.
 Legal requirements in relation to workplace sustainability relevant to
Grow Management Consultants, as well as any relevant regulations
and codes of practices.
 Details of three sustainability policies and procedures researched and
inclusions within the policy and procedures.
 An overview of life cycle mapping, including life style stages, life cycle
map, life cycle matrix.
 Identification of the most effective strategies to reduce environmental
impact relevant to your chosen sustainability area. Provide an example
to illustrate this concept. Attach your example to your report as
appendices; you should complete the life cycle map and life cycle
matrix and mitigating strategies. Example actions should be included as
below.
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  Example sustainability actions to inform the sustainability action plan for
the next 12 months. You should identify at least five ideas initially,
including identifying priority actions and longer-term actions.
 Recommendations on suitable performance indicators that can be used
to measure environmental performance once the policies and
procedures are implemented.
 Options for strategies that could be implemented to ensure that
resource efficiency within the business is continually reviewed and
Make sure you have answered all questions in each copy of Section 1 of
your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence
– review the documents you need to attach as outlined in each copy of
Section 1 of the Project Portfolio and make sure you attach these upon
submission.

3. Meet with your stakeholders

Now that you have developed a briefing report, you should consult with at
least two stakeholders to gather their advice and feedback. At the meeting,
the stakeholders will provide input into the development of the policy and
procedures through their comments and ideas. Encourage their
participation.
During the meeting, demonstrate effective communication skills including:
 speaking clearly and concisely

 using non-verbal communication to assist with understanding

 asking questions to identify required information

 responding to questions as required

 using active listening techniques to confirm understanding.

Following the meeting, summarise the stakeholder feedback and finalise
the scope of the sustainability policies and procedures including:
 required outcomes

 KPIs

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  methods of implementation.
Work into Section 2 of your Portfolio.

i This meeting may take place with actual people who work for/who are
associated with your chosen business. Alternatively, classmates or your
assessor may play the role of one or more stakeholders. If in the classroom
setting, you will all take turns within your group to share your individually
developed briefing reports and to gather feedback and input. Your
discussions should take at least 20 minutes each.
This can either be viewed in person by your assessor or you may like to
video/audio record the session for your assessor to watch or listen to later.
Your assessor can provide you with more details at this step. If this session
is not viewed in person by your assessor, you will attach proof of the
meeting to Section 2 of your Project Portfolio.

Make sure you have answered all questions in each copy of Section 2 of
your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence
– review the documents you need to attach as outlined in each copy of
Section 2 of the Project Portfolio and make sure you attach these upon
submission.

4. Developing the sustainability policies and procedures

Develop the policies and procedures based on your briefing report and
stakeholder feedback.
Ensure that your policies and procedures include a statement about the
organisation’s commitment to sustainability, as well as how sustainability
initiatives will be incorporated into business planning and will also serve as
business opportunities.
Work into Section 3 of your Portfolio (note that two copies of Section 3 have
been provided).

Make sure you have answered all questions in each copy of Section 3 of
your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence
– review the documents you need to attach as outlined in each copy of
Section 3 of the Project Portfolio and make sure you attach these upon
submission.

5. Developing an action plan

The next part of the assessment task requires you to develop an action plan
to implement one of the policies and procedures which you developed
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 earlier.
Your action plan should include:
 The resources required for implementation of the policy (human,
financial, material)
 A list of sources of resources required

 A priority list for implementation

 Individual responsibilities

 Strategies for continuous improvement

 Strategies for tracking and monitoring the success of the policy

 Strategies for supporting implementation

 Strategies for reviewing implementation (How will outcomes be

documented? How will feedback be provided? How will trends be
identified and recorded?)
An important part of your action plan should be a strategy for
communicating with stakeholders to generate engagement with
sustainability initiatives. As part of this, seek and incorporate feedback on
your action plan from one of the stakeholders who you consulted in Activity
4. (If you are working on the Case Study business, seek feedback from your
Assessor.)
Work into Section 4 of your Portfolio.

Make sure you have answered all questions in each copy of Section 4 of
your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence
– review the documents you need to attach as outlined in each copy of
Section 4 of the Project Portfolio and make sure you attach these upon
submission.

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Assessment Task 2: Checklist

Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Develop and review at least two

workplace sustainability policies and
procedures for one area of
sustainability within a business or
organisation?

Consult and communicate with

relevant stakeholders regarding the
development, implementation and
continuous improvement of
sustainability policy?

Demonstrate effective communication

skills including:
 speaking clearly and concisely

 using non-verbal communication

to assist with understanding
 asking questions to identify
required information
 responding to questions as
required
 using active listening techniques
to confirm understanding?

Develop workplace sustainability

policies and procedures by:
 defining the scope
 defining the objectives
 gathering and analysing relevant
information
 consulting with stakeholders
 working according to
organisational processes
 embedding implementation
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 processes
 embedding continuous
improvement processes?

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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