This document aims to address the Frequently Asked Questions (FAQs).

For any further queries, you may reach

out to your Joining Branch Onboarding Manager.

Please do mention your EP Reference Number and Name in all your communication to the Recruiter, BGC
Team or Onboarding Team.

Also, you can unbox your queries with REXA® – TCS TAG’s first BOT, just a click away for all your pre-joining
queries!

Login to iBegin > Onboarding and connect with REXA® for all your queries on Onboarding.

Chat with Us !: https://ibegin.tcs.com/iBegin/

 Frequently Asked Questions (FAQs)

Who is Onboarding Manager?

Onboarding Manager is the SPOC to help you with your onboarding and induction in TCS. Your joining
branch Onboarding Manager details are shared in the Offer letter annexure.

How do I find the details of my HR Recruiter and Onboarding Manager?

The details of your HR Recruiter and Onboarding Manager would be available on your offer letter and in the
TCS iBegin portal. You may also refer to Annexure B of this document.

How do I get my project details?

You'll receive the project allocation & manager details post your induction program.

I have received my TCS offer. Can I go ahead and resign in my current organization?

You can go ahead with the resignation formalities post reviewing and accepting the offer letter on iBegin.
Post which you must initiate the Background Check process and upload the necessary documents in iBegin
within 5 days of offer acceptance.
However, please note that the joining in TCS is subject to BGC clearance.

I do not understand certain components of the salary structure in my offer letter.

You may mail your offer letter queries to your HR Recruiter who would respond over mail/call within 24
hours, failing which, please use the Reach Out Matrix (as mentioned in the last page).

The system is asking for my tentative date of joining. Can I change it later?

TCS Induction is generally planned on Mondays and Wednesdays. Accordingly, you can provide the suitable date as
your date of joining depending on your notice period in the current company. Since the offer is valid only for 120 days,
kindly ensure that the date of joining is well within 120 days of your offer generation date.

In case there is a change in DOJ later, you can send a timely mail to your Onboarding Manager and HR Recruiter atleast
three weeks in advance. The onboarding team will revert to you confirming if the change in date is possible.

It has been a month since my offer acceptance. My company has agreed to release me early. I am
ready to join next week. Can I join?

You can drop a mail mentioning your revised DOJ to your Onboarding Manager and HR Recruiter. They will
check your BGC status and confirm if you can join earlier. You will receive an email invite from onboarding
team regarding your DOJ in TCS.

I have mentioned my date of joining in the system. When will I receive Induction related details?

You will receive all Induction related details atleast 3 week prior to your joining date from the onboarding team.

I would like to know my work location. What do I do?

Your work location would be shared with you along with project details on the second day of induction. The details of your
initial Induction for two days would be available in TCS iBegin portal.
Incase of any further queries please reach out to your HR Recruiter.
How to initiate Background Check in the system? Do I need to come in-person to TCS office for the
same?

You are required to upload all the pending documents online on TCS Careers portal on the BGC tab and initiate
the BGC process within 5 days of offer acceptance. You are not required to come to TCS premises for the same.
In case of any further queries please reach out to your BGC SPOC.

What Current Address Proof is acceptable?

Current Address is a mandatory document and it can be Aadhar Card / Voter ID / Passport / Electricity Bill /
Phone Bill / Rent Agreement.

What DOB Proof is acceptable?

Any Govt. authorized document (Aadhar Card / Voter ID / Passport) in which date of birth is mentioned is
acceptable.

There are changes required in the TCS Online Application form with respect to address and references
provided by me?

Post offer initiation you cannot edit the details of the application form. Kindly attach the governmental ID proof
with the correct address details and send an email to your HR Recruiter for necessary corrections.

There are changes required in the TCS Online Application form other than address and
references provided by me. Whom should I connect?

You can send an e-mail to your HR Recruiter with the correct details along with a document proof for
verification and the same will be resolved accordingly.

Since I am still working in my current company, I have not received experience letter. I am not able
to proceed with BGC initiation without the same?

You can upload your current company offer / appointment letter and proceed with BGC initiation in the system
as of now.
However, please note that the relieving letter, experience letter or resignation acceptance mail from HR is a
mandatory document to be submitted during joining formalities. The document should clearly state your last
working date in the previous company.
TCS Joining formalities cannot be completed in the absence of this document and it will result in delay of joining
process.

It has been more than 40 days since I have uploaded all my documents for BGC. However, the status
in the portal still shows BGC in process?

BGC will continue to reflect as scheduled till the entire BGC is complete.
For any query on your date of joining, please drop an e-mail to your Onboarding Manager.
In case of any clarifications BGC Team will connect with you over the mail/call for clarification. Please check
and respond the same so that your BGC process will get expedited.

I have initiated Background Check in the system. What next?

You can now start filling your onboarding forms in iBegin. Please do login to iBegin for further details.
Is there a format for Gap affidavit?

There is no TCS specified format. A Gap affidavit needs to be provided on a stamp paper and notarized by the
notary. Name, duration of gap and the reason for gap must be mentioned on the affidavit.
Kindly refer to Annexure A for more details regarding values.

Is there a format for Medical Certificate?

Yes, there is a standard format for the Medical Certificate which is available in iBegin.
The certificate needs to be certified by any MBBS doctor. The photo on the first page of the medical certificate
also needs to be attested by the doctor necessarily. Incase attestation on photo is missed out, the medical
certificate will not be accepted, you will have to get it redone.

What all documents are required during document verification formality?

The list of documents required are available in TCS iBegin page. You will also receive an email from your
regional onboarding team atleast 3 weeks prior to your joining with the document checklist.

I do not have Graduation Convocation certificate / Passport?

Both Graduation convocation certificate and passport are mandatory documents during joining. Please apply for
the same and share the application copy while joining. It will be termed as pending till you submit the actual
document

What are the On-boarding forms on iBegin Portal?

Retiral forms or the On-boarding nomination forms needs to be filled on the portal. The hard copies of the same
need to be submitted prior to joining during your documentation formalities:

I am filling the Form 9 nomination form. The bank account field is asking me for a 15-digit bank account
number whereas my account number is a 12-digit number?

You can prefix three zeroes to make it a 15-digit number and fill the form.

I am married but I am unable to locate spouse as one of the nominees as option. How to proceed?

Please check the marital status that you have provided. If you have not provided your marital status as
“married”, you will not be able to view spouse or children as nominee options.

I am not able to fill the Onboarding forms as I have some doubts?

The instructions to fill in the on-boarding forms would be available as you navigate through each section of your
iBegin process.
You can also mail your queries to your Onboarding Manager, in case of any doubts.

How do I transfer the Provident Fund (PF) and Pension from my company to TCS?

You will be oriented on the same during your induction program and you will be required to initiate PF transfer
process after joining TCS.

Is Aadhar card mandatory? What if I do not have an Aadhar card?

Yes, Aadhar card is a mandatory document which is required during joining. You can apply for the same
immediately if you do not have the same.
Am I eligible for initial accommodation?

Your initial accommodation is subject to internal approvals. You may connect/ email with your HR Recruiter
immediately mentioning your travel plan to confirm the same.

Am I eligible for relocation expense reimbursement?

Your relocation expense reimbursement is subject to internal approvals. You may connect with your HR Recruiter
immediately for the same.

I would like to know about my Project Scope/Business Unit details before joining?

You will receive an invite for an interactive Coffee Connect Session with the senior leadership team from your Business Unit
to know more about your Project scope prior joining. If you have missed attending the session, you can check for the next
session with your Onboarding Manager and HR Recruiter. If you are not able to attend the session in person due to location
constrains, you can attend the session through WebEx.

Where is the Induction held?

You will receive an email invite from the Onboarding Manager with all the details for the induction session.

How do I access TCS iBegin Portal?

Please use the URL: https://ibegin.tcs.com/iBegin/login.

You can use your email ID for login. In case, you are unable to access the portal, please drop an email to
your HR Recruiter.

I have other doubts. Whom can I reach out to?

You can write to your HR Recruiter or your Onboarding Manager.

The details of your HR Recruiter and Onboarding Manager are available in your offer letter and in TCS
iBegin portal.

You may also please refer to Annexure B & C in this document for more clarity.

You can also email on the below mentioned co-ordinate.

Email: [email protected]
 Annexure A – Affidavit Description

Stamp Paper Value (Rs.)

Branch Notarization
Gap Affidavit
TCS – Ahmedabad 100 Yes
TCS – Bangalore 20 Yes
TCS – Chennai 20 Yes
TCS – Hyderabad 10 Yes
TCS – Kochi 20 Yes
TCS – Kolkata 10 Yes
TCS – Mumbai 100 Yes
TCS - New Delhi 100 Yes
TCS – Pune 100 Yes

Annexure B – On-boarding and BGC SPOC

For any queries, please write to the appropriate SPOC, having your HR
Recruiter marked on your emails and please do mention your offer letter
Branch Onboarding Manager E-Mail Id BGC queries
TCS – Bangalore Sonali Tripathy [email protected] [email protected]
TCS - Chennai/ Coimbatore Lourdu Thangam Dominica [email protected] [email protected]
TCS – Hyderabad Priyanka Kumar [email protected] [email protected]
TCS - Kochi & Trivandrum Archana Johnson [email protected] [email protected]
TCS - Kolkata/
Rahul Sardar [email protected] [email protected]
Bhubaneswar/Jamshedpur/ Patna
TCS - Mumbai/ Indore/ Bhopal Abhishek1.shukla [email protected] [email protected]
TCS - New Delhi/ Lucknow Brinda Jha [email protected] [email protected]
TCS – Pune Swathi Yadav [email protected] [email protected]
TCS - Ahmedabad/ Gandhinagar Nisha Doshi [email protected] [email protected]

Annexure C – Reach Out Matrix

For any concerns or feedback for any process at TCS, please write to the below escalation matrix Branch

Location Name Email ID

TCS – Ahmedabad Nirav Brahmbhatt [email protected]
TCS – Bangalore Pradeep Kote [email protected]
TCS – Chennai Basileia Kletos Paul [email protected]
TCS – Hyderabad Parveen Ahmed [email protected]
TCS – Kochi Deepthi Damodaran [email protected]
TCS – Kolkata Mansur Husain [email protected]
TCS – Mumbai Akshay Prasad [email protected]
TCS - New Delhi Vikas Gupta [email protected]
TCS – Pune Lata Karki [email protected]