Topic COMMUNICATION PROCESSES

No. of hours 4

Mode of delivery Synchronous and Asynchronous

1. Define communication.
Learning 2. Identify the elements of communication.
objectives 3. Construct meaningful definitions of communication using word map.
4. Write a script showing verbal and nonverbal communication.

Suggested Suggested
ASYNCHRONOUS SYNCHRONOUS
ACTIVITIES ONLINE ONLINE
Tasks/ Activities Tasks/ Activities
TOOL/S TOOL/S
Activity 1/ Interactive
Brain Starter Discussion/
(Perform the task
Sharing of
provided in this Jamboard Chat Box
Identifying students’
module.)
communication responses in
activities Activity 1

First Blog Activity

Video Tutorial/
Blogging
https://www.google.co
m/url?sa=t&rct=j&q=&e
Activity 2
src=s&source=video&cd Blogger.com Blog
Loom
=&cad=rja&uact=8&ved (Link/s will be Presentations and
Writing meaningful =2ahUKEwiJtYymsf7qA Google Meet
given by your Feed backing/
definitions of hWSNaYKHf8oBccQtwI Zoom
teacher) Critiquing Session
communication wBnoECAgQAQ&url=ht
tps%3A%2F%2Fwww.y
outube.com%2Fwatch
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ZpBo7cHI&usg=AOvVa
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 Google
Activity 3 Presentation of
Second Blog Jamboard or Loom
Outputs
Activity Blogger.com Google Meet
Identifying the and
(Link/s will be Zoom
elements of Feed backing/
given by your
communication Critiquing Session
teacher)

Jamboard,
Blogger.com or Presentation of
Loom
Activity 4 Zeetings Outputs
Individual/ Google Meet
and
Pair Output Zoom
Script Writing (Links will be Feed backing/
Zeetings
given by the Critiquing Session
teacher)

(Link will be given by Quizziz.com

Evaluation
your teacher) Zeetings

Please check/ visit your LMS or Google Classroom for the announcement on
Submission of
the submission of your outputs. You may also reach your teacher through
Outputs
contact number ___________________.

Note:

1) The online tools and resources for synchronous and asynchronous tasks to be used shall depend on
the agreement between the teacher and students. The online platforms above are only suggested.
Teachers are given the liberty to choose tools which best suit the learning environment and
resource-capacities of the learners without setting aside the competencies expected for the course.
Activity 1

Weber (2008) noted that 70% of a person’s total waking time is spent communicating in
some manner. If you were to divide your daily communication activities, how many percent
would you give to each of the following?

TALKING LISTENING WRITING READING

Write the percentage for each box and make sure your numbers would total to 70%. Refer
to the table below to interpret your communication activities.

Communication Activity Average Percentage YOUR PERCENTAGE

Talking 30
Listening 45
Writing 9
Reading 16
Total 70%

Visit your digital learning platform to read updates when to go online and what tool will be used
for the synchronous discussion of this activity.
DEFINITION OF COMMUNICATION
Communication is the transmission of ideas and emotions between or among persons with
the use of verbal and non-verbal cues. Communication may vary from spoken and written
words but also actions, mannerisms, and style- anything attached to a message that gives
meaning.

PROCESS OF COMMUNICATION
Communication is a process, and as such, it comes in stages. It starts with the encoding
and ends with the decoding. The encoder is more popularly known as the sender of the
message. He transmits his message to the receiver, a more popular term for the decoder, does
communication takes place. He may then give a feedback. If there is a continuous exchange of
messages between the sender and the receiver, particularly in oral discourse, communication
takes the form of a cycle, as shown below:
ELEMENTS OF COMMUNICATION
1. Participants

The participants refer to both the speaker

and the listener. Speakers share ideas by
transforming their thoughts and feelings into
messages while listeners receive, interpret, and
respond to the message.

2. Context

Context refers to the interrelated

conditions of communication (Padilla et al.,
2003) which affect how people understand
the message. It is classified into five types.

A. Physical context includes the setting where the communication takes place, the time of the
day, the environment condition (such as temperature, lighting and noise level), distance
between or among communicators, the seating arrangement, and other concrete elements.

B. Social context refers to the nature of relationships existing between or among the
communicators and it also sets the formality of the interaction.

C. Psychological context involves the communicators’ moods and feelings.

D. Cultural context is comprised of beliefs, values, and norms shared by a large group of
people.

E. Historical context involves the background provided by previous interactions between or

among communicators (Verderber & Verderber, 2012) which affect understanding of the
current exchange.
3. Message

The message refers to the speaker’s meanings,

ideas, and feelings. The message can be delivered
by the speaker verbally or non
-verbally and then
received and interpreted by the listener based on
his/her personal ideas and feelings.

4. Channels
The speaker sends messages through
channels which transmit his or her ideas and feelings
to the listener. The two major channels are visual
(light) and auditory (sound). The visual channel
enables communicators to send and receive visible
information such as hand gestures, bodily

movements, and facial expressions. The auditory channel, on

the other hand, enables listeners to
receive information and interpret it through the tone,

volume, and pitch of the speaker’s voice.

5. Noise/Interference
These are disruptions which prevent messages
from being interpreted. There are three types of
noise- external, internal, and semantic.

A. External noise includes sights, sounds, and

any other distractions in the physical environment.

B. Internal noise refers to the distractions

within the communicator. It can be categorized as
either physiological noise, such as hearing loss or
illness, or psychological noise, such as worrying or
daydreaming.
 C. Semantic noise involves the unintentional
misunderstanding caused by ambiguity, ethnic
slurs, profanity, and vulgar speech.

6. Feedback

Feedback is the reaction or response of the

listener. The response of the listener can be verbal
and non -verbal such as murmuring, nodding,
clapping, or g iving a standing ovation.

VERBAL AND NON-VERBAL COMMUNICATION

In the process of communication, the speaker and listener make use of their verbal
and non-verbal communication. For communication to be effective, one should make use
of his or her verbal and non-verbal skills equally.

Verbal Communication uses spoken language to communicate a message or

information. It involves the production of sounds, words, phrases, and sentences through
speech.

Non-verbal communication refers to the conscious or subconscious transmission and

reception of messages using the body. It includes body gestures, facial expressions,
posture, and tone. It is usually influenced by one’s culture, values, and attitude or feelings.

Categories of Non-verbal Communication

1. KINESICS deals with the body language movements, facial expressions, and gestures.
2. PROXEMICS refers to the amount of distance and space used in a communication
situation.

3. HAPTICS deals with communication through touch.

4. CHRONEMICS involves the role of time in communication.

5. APPEARANCE refers to the physical look that conveys a message. How a person looks
conveys a message.
6. ARTIFACTS are simply objects used as tools to convey a message. These include
pictures, maps, and other objects which a person may use in communication.

7. PARALANGUAGE refers to the non-verbal cues of the voice such as volume, pitch,
intonation, and tone.

GUIDELINES IN COMMUNICATING EFFECTIVELY

As stated previously, noise hinders understanding during the sending back-and-
forth of messages. Therefore, to overcome noise and avoid misunderstanding, follow the
basic strategies in communicating.

As a speaker, follow the guidelines below:

1. Use concise and simple words.

2. Take note of the environment where you are speaking and adjust your voice
accordingly.
3. Use verbal and non-verbal means to get your message across clearly.
4. Consider your listener’s context. State your message in a way which can be easily
understood.
5. Pay attention to our listener’s non-verbal cues. These signals can tell you
whether your listener is bored, disinterested, or fascinated.
 6. If your listener does not understand your message, try to rephrase your
statement or use gesture.
7. After speaking, give your listener a chance to share his/her feedback.

As a listener, follow the guidelines below:

1. Practice self-awareness by being conscious of your own behaviour, feelings, and

habits when listening to a speaker. This will help you structure your feedback
and message once it is your turn to speak.

2. Avoid being distracted by listening actively and paying close attention to the
speaker.

3. Use non-verbal cues, such as nodding, to show that you are listening.

4. Focus on the speaker and maintain eye contact during the conversation so that
the connection between you two run smoothly.

5. If unsure of what you heard, clarify with the speaker if your understanding of the
message is right before responding.

6. Provide feedback to let the speaker know that you listened to and understood
what he/she said.

General Direction:

Visit our digital learning platform for the

instructions on the online tools to be used and
the mode and deadline of submission of your
activities.
Activity 2
COMMUNICATION PROCESS: In each box, write the word that describes the
communication process based on your understanding of the topic and construct your own
meaningful definitions of communication.

____
____ ____
COMMUNICATION

Your definitions of communication:

___________________________________________________________________________
____
___________________________________________________________________________
____
___________________________________________________________________________
____
___________________________________________________________________________
____

Activity 3
Analyze the following communication situations with reference to the given elements.

1. The teacher discusses important matters to the parents of the graduating class in
the classroom while students pass by the corridor.
Sender
Message
Channel
Receiver
Feedback
Context
Noise or interference

2. The principal delivers his welcome address during the general assembly of parents
and teachers at the covered court.
Sender
Message
Channel
Receiver
Feedback
Context
Noise or interference

3. The president of Korea delivers an inspirational speech how to combat Covid19 via
live stream.
Sender
Message
Channel
Receiver
Feedback
Context
Noise or interference
Activity 4 (Individual/ By Pair)
A. VERBAL AND NONVERBAL COMMUNICATION

Write a script showing a combination of verbal and nonverbal communication.

Rubrics:
For Script Writing:
Verbal and nonverbal cues -35%
Clarity -30%
Creativity -20%
Grammar and Mechanics -15%
Total 100%

For Blog Posting Activity:

Content - 40%
Organization -25 %
Creativity - 20%
Grammar and Mechanics - 15%
Total 100%

Evaluation:
• Visit our digital learning platform for your evaluation.

Assignment:
• Read articles about communication principles.

Reference:
Dapat, JR O., Sadorra, BE B., & Lumabi, BM C. (2016). Oral Communication in Focus.
Cubao, Quezon City: Lorimar Publishing Inc.