Networking Basics
for Account Managers
Sales New Hire Acceleration Program
(SNAP)
December 2016
Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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The Zettabyte Scale
1 Byte 1 Petabyte
400 Terabytes
1,000 Terabytes or A digital library of all books ever written in
250,000 DVDs any language
1 Kilobyte
100 Petabytes
1,000 Bytes
1 Exabyte The amount of data produced in a single
minute by the new particle collider at CERN
1,000 Petabytes or
1 Megabyte 250 million DVDs 150 Exabytes
1,000 Kilobytes The amount of data that has traversed the
Internet since its creation
1 Zettabyte
66 Zettabytes
1 Gigabyte 1,000 Exabytes or The amount of visual information conveyed
1,000 Megabytes 250 billion DVDs from the eyes to the brain of the entire
human race in a single year
1 Yottabyte 20 Yottabytes
1 Terabyte A holographic snapshot of the earth’s
1,000 Zettabytes or
1,000 Gigabytes surface
250 trillion DVDs
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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The OSI Model
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The OSI Model: Why does it have 7 Layers?
Standardizes interfaces
Ensures interoperable technology
Facilitates modular engineering
Reduces complexity and cost
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The TCP/IP Model – 5 Layers
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The TCP/IP Model – Layer 1
Layer 1 is the Physical Layer
Binary transmission of bits - only 1’s and 0’s always in bits/second
Bits are transmitted over different MEDIA
Media could be copper or coaxial cable, fiber optic cable, wireless, more
Example of devices at Layer 1:
Cables Hub
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The TCP/IP Model – Layer 2
Layer 2 is the Data Link Layer
Provides data transfer between host devices on the same physical link
A Layer 2 protocol is Ethernet
The first layer with an ADDRESS (for Ethernet, it’s the MAC Address)
Example of a device at Layer 2:
Switch
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The TCP/IP Model – Layer 3
Layer 3 is the Network Layer
Provides connectivity between host devices regardless of their
location (devices do not have to be on the same data link)
A Layer 3 protocol is IP
Determines best path for routing data packets between destinations
The second layer with an ADDRESS – the IP ADDRESS
Example of a device at Layer 3:
Router
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The TCP/IP Model – Layer 4
Layer 4 is the Transport Layer
Provides end-to-end connection reliability between host devices
Detects faults and recovers from them
A Layer 4 protocol is TCP
Example of a device at Layer 4
None – this function is performed in software
by the host devices which are communicating
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The TCP/IP Model – Layer 5
Layer 5 is the Application Layer
Allows users, devices and applications to connect to others
Enables the transmitting and receiving of data, voice and video
Example of a “device” at the Application Layer:
No hardware, just software interfaces to user
applications like web, email and many more
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Data Encapsulation and De-Encapsulation
HOST A Data
HOST B
Transport
Data
Header
Network Transport
Data
Header Header
Data
DataLink
Link Network
Network Transport Data Link
Data
Header Header
Header Header Trailer
1000101101010110001011010111
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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Unshielded Twisted Pair (UTP) and RJ-45
Green
Orange Green & White Brown
Orange & White
Brown & White
Blue
Blue & White
Wire 1
Wire 8
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Fiber Optic Cable
Fiber optic cable construction
Core Cladding Coating Strengthening Fibers Cable Jacket
Outer sheath made of PUR or PVC
Strain relief made of aramid fibers
PVC inner sheath
Optic core with cladding
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Ethernet – 6 discreet speeds
Ethernet (10BaseT)
Bandwidth is 10 Mbps
Fast Ethernet (100BaseT)
Bandwidth is 100 Mbps
Gigabit Ethernet (1Gbps, same as 1000Mbps)
Extension of the existing Fast Ethernet standard to 1Gbps bandwidth
10 Gigabit Ethernet (10G, 10GE or 10GbE)
High bandwidth for backbones and data centers – 10Gbps
40 Gigabit Ethernet (10G, 10GE or 10GbE)
Very high bandwidth for backbones and data centers – 40Gbps
100 Gigabit Ethernet (40G, 100G)
Extremely high bandwidth for data centers and Service Providers– 100 Gbps
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What is a MAC Address?
A MAC Address is unique for each device on a network
Switches use the MAC address to allow the devices to communicate
The Switch – Ethernet Avenue
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Ethernet: MAC Address
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Ethernet: Switches
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Cisco Switching Portfolio
Nexus 2K, 3K, 5K, 6K, 9K Nexus 7000 & 7700
(DC Solutions)
Catalyst 6500E and 6800
Catalyst 4500E
Catalyst 3650 & 3850
Catalyst 2960-X/XR
Catalyst Compact
Switches
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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Properties of a WAN
Geographically Monthly Expensive Slower than
distant payment (Paid Per LANs (changing)
connections Connection)
$
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Connecting customers through a WAN
Customer Service Customer
Headquarters Provider Remote Site
SITE A Network SITE B
WAN
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WAN
Protocols
and Services
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Service Provider Offerings
for Enterprise and Commercial customers
TDM
HQ MPLS
WAN services can be
many different types DSL
Internet
Business Cable Dark Fiber
WAN services are
continuing to evolve Ethernet
Frame
Relay
WAN costs to a customer 3G/4G
are based on speed,
services, and availability Branch Office
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Leased Line(s)
T1 / E1
T1 / E1
You rent (lease) the line
Relatively expensive
Always connected – 24x7
Difficult to scale
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Leased Line
Service Provider Common Speeds
Name # of DS0s Bandwidth (Mbps)
DS-0 1 0.064(Mbps) (64Kbps)
DS-1 (T1) 24 1.544
DS-1Europe (E1) 30 2.048
DS-3 (T3) 672 44.736
DS-3Europe (E3) 512 34.368
Name BW (Mbps) Approx. # of DS-3s
OC-1 51.84 1
OC-3/STM-1 155.52 3
OC-12/STM-4 622.08 12
OC-48/STM-16 2488.32 48
OC-192/STM-64 9953.28 192
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xDSL
ANALOG CLASS 5 SWITCH (PSTN)
VOICE
(POTS)
PC xDSL CPE
xDSL
POTS + xDSL To INTERNET
POTS or MPLS
ANALOG PHONE SPLITTER DSLAM
Your Home / Office Central Office
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xDSL Attributes
xDSL is a dedicated service
xDSL converts ordinary telephone lines
(POTS lines) into high-speed voice and
data circuits
End-users don’t “buy xDSL”, they buy
services, such as high-speed Internet
access, leased line, voice, VPN, and video
on demand
Maximum download speed for ADSL
(consumer technology) is usually 24 Mbps
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Cable – CATV
Home Environment
TV
Set-Top Box
Cable Modem PC
Coax Coax 10 Mbps
Ethernet or USB
Splitter
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Cable Attributes
Cable Television (CATV) network:
Originally used for Cable TV
distribution (one-way broadcast)
Upgraded to allow return channel
signals (two-way communication)
Cable is a shared service (not a
dedicated service)
Hybrid Fiber / Coax infrastructure
(HFC) in a “tree-like” design
New standards allow for up to 200
Mbps Download
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Note: network may be aerial or underground
What is Fiber to the Business? //
Copper
Fiber
CO/HE
CO/HE //
Old networks, 24 kbps - 1.5 Mbps
optimized for voice
CO/HE //
Optical networks, optimized 19 Mbps - 1 Gbps +
for voice, video and data
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FTTB Attributes
Fiber to the Business:
Fiber has virtually unlimited
bandwidth capacity
Low network
maintenance costs
Reliable, More Secure than
CATV and Scalable
Expensive infrastructure
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Mobile Broadband
3G / 4G
“Mobile Internet”
“Wireless Broadband”
“Next G”
Internet access where ever
there is mobile reception.
Laptop on 3G
Mobile phone
internet (usually
on 3G internet
with a modem)
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Mobile Broadband Attributes
Mobile Internet:
Available anywhere, anytime, but low quality
of connectivity
Available bandwidth is almost never optimal
Security concerns
Quick installation with competitive pricing
Laptop on 3G
Mobile phone
internet (usually
on 3G internet
with a modem)
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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What Is a Router?
IP Network 2: Addresses
172.26.2.1-254
A router is a special (“purpose-built”)
computer which enables communication
between different IP networks
IP Network 1: Addresses
172.26.1.1-254
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What has an IP address? Everything!
(well, almost everything)
Every device we
Today’s business world requires use requires its
us to use laptops, mobile devices, own IP address.
tablets, and many other devices.
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IP Address (Definition)
Internet Protocol Address
47.122.75.1
An IP address is a number used to
identify each device and allow devices
to communicate over an IP network
Every network device must have its
own unique address
Devices include laptops, computers,
servers, routers, printers, IP phones,
wireless access points and more…
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Routing Protocols
Routing Information Protocol (RIP and RIPv2)
Open Shortest Path First (OSPF)
Enhanced Interior Gateway Routing Protocol (EIGRP)
Border Gateway
Protocol (BGP)
Used by
Internet Service Providers
to share routing information
between domains
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The Challenge
of IP Addressing
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Agenda Protocols and Standards
Networking Units and Measures:
Bits and Bytes
The OSI and TCP/IP Models
LAN Technology
WAN Technology
Routers, Routing Protocols, and
IP Addressing
Transport Layer and Application
Layer Protocols
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Layer 4:
Transport Layer
TCP and UDP
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Transport Layer Overview
Transmission Control Protocol (TCP)
User Datagram Protocol (UDP)
TCP UDP Connection-Oriented
Connection reliability features No connection reliability features
Slower performance Higher performance Connectionless
Higher overhead Low overhead
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Application
Layer Protocols
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Application Layer Overview
Email Web Name Management
SMTP HTTP DNS
File Transfer Remote Login Networking Management
FTP Telnet SNMP
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Port Numbers
H H S D T S D
T T M N F N H
T T T S T M C
Application
Application P P P P P P
Layer
Layer S
67/
80 443 25 53 69 161 Port Numbers
68
Transport
Layer TCP UDP
Network
IP
Layer
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HyperText Transfer Secure HTTP
Protocol (HTTP) (HTTPS)
Protocol used to carry user information Provides secure HTTP transport using
across the World Wide Web (www) Secure Socket Layer (SSL) or Transport
Layer Security (TLS)
Uses TCP port 80 for communication
Uses TCP port 443
Resources accessible by HTTP are
identified using Universal Resource SSL provides endpoint authentication
Locators (URLs), for example and data privacy over the Internet using
www.cisco.com encryption
Used when you buy things
online –look for the lock!
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VIDEO #5 -
08.NetBasics.ASR –
DHCP
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VIDEO #6 -
09.NetBasics.ASR – DNS
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