Framing A Winning Data Monetization Strategy
Framing A Winning Data Monetization Strategy
data monetization
strategy
kpmg.com
1 / Framing a winning data monetization strategy
Framing
a winning
data monetization strategy
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Framing a winning data monetization strategy / 2
An enterprise that does not effectively utilize its data assets of material and labor and indirect costs; when valuing data,
can be compared to a living entity with a broken nervous one must not only consider the use case, but also factor in
and sensory system. A living enterprise that suffers from freshness, its value when connected to other data within or
compromised abilities to hear, feel, see, and smell the dangers external to the enterprise, the evolution path (does the value
and opportunities around is vulnerable and disabled. The lack increase over time), etc.
of a working nervous system that can help the brain make
This dynamic and evolving view of an enterprise is the
the right decisions at the “right” time leaves a living entity
foundation of the Exertive Strategy Concept (ESC), a
exposed. The return on data, this unrecognized asset on the
conceptual perspective that facilitates the formulation and
balance sheet, is a superior competitive position that can
execution of dynamic strategies that are powered by data
be shaped based on the intelligence and insight it offers the
analytics. It is an approach that leverages the data assets
enterprise. In the new era of Big Data, this asset can potentially
within and external to the enterprises, recognizes the
provide a very differentiating competitive advantage.
continuous shifts of the competitive forces and the ecosystem,
When arriving at the value of any piece of machinery considers challenges of execution across the value chain, and
one considers utilization; when evaluating liquid assets, examines effectiveness from a “connected enterprise” point of
one considers the annualized returns; when pricing real view balancing growth, risk, and efficiency. Data Monetization
estate assets, one accounts for occupancy rates as well as strategies are most effective when conceived through an
maintenance factors and market dynamics; when assessing Exertive Strategy Concept lens and executed with a dynamic
value of inventory, it may be a function of market or a rollup framework and mindset.
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Framing a winning data monetization strategy / 4
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
5 / Framing a winning data monetization strategy
There are four commonly applied business models for B. Premium Service Model
monetization. Often, a comprehensive data monetization
Achieving monetization through a “Premium Service Model”
strategy includes deployment of multiple business models in
requires the data to be processed or transformed to the point of
order to effectively serve specific internal constituents and/or
end-user consumption, with the value proposition crystallized
external customers.
and the value exchange formula well defined.
A. Return On Advantage Model
Most often a premium service model includes delivery of value
Most of today’s enterprises apply data analytics and define to end users through software as a service (SaaS) mechanism
data monetization, through a “return on advantage model,” or interface; where the customers can access the data products
where an organization uses its internal performance data, and via a portal in exchange for a monthly or annual subscription fee.
at times triangulates with external demographics information, Examples of this model include health or sports performance
to create an advantage for the enterprise. Common examples information aggregated through wearable devices (e.g., Nike
of this business or monetization model include initiatives fitness monitoring device) are provided back to customers for
centered around: an additional fee. Telecommunication companies providing the
i) Customer targeting: using purchase patterns to identify individual usage information back to the user via mobile devices,
product and buyer clusters that have an affinity to purchase or aggregated usage data to another business for a fee to access
more or are at risk of going to a competitor, as well as privatized data through a site/portal may be another example of
identify opportunities to cross-sell or up-sell, and possible monetizing through a Premium Service Model. Under this model,
modifications to online content delivery to improve the data is monetized through a fee based premium (a level above
conversion. The monetization in this case is to gain an normal) service to direct customers or by a subscription fee paid
advantage over competitors by selling more of the same or by other interested parties (none-direct customer) accessing a
compatible products more effectively, and the return on that service portal. Monetization under a standard premium service
advantage is realized most often when revenues are increased model is usually fee-based online access and returns are directly
or margins enhanced. linked to incremental revenue generation.
ii) Risk mitigation and fraud detection: using patterns of system C. Differentiator Model
access and purchases mapped against external credit data The “differentiator monetization model” is utilized where the
and geo data to identify what the characteristics of the risk
return on the data asset or the means of monetization is the
prone accounts or situations are, and then discovering who
differentiation gained through delivery of the data or derived
those customers are today or profiling potential customers
benchmarks for no additional fees to the customers in order to
coming in that would fall within that population. Additionally,
secure their loyalty. Under a differentiator model the delivery of
based on patterns, identifying specific fraud opportunities or
service or value to the customer may be similar to a premium
fraudulent events in progress. The monetization in this case
service model, the fee, however, is set at zero to negligible to
is to reduce loss and all the operational cost associated with
customer. Monetization under a differentiator model is basically
it all the way through the value chain, therefore creating an
through building brand loyalty or developing compelling value
advantage over competitors and generating a return on the
add services that may serve as switching barriers. In other
data assets.
words, the customer receives the additional or premium service
without paying for it, in anticipation that the said additional
services will differentiate the company and somehow enhance
the brand or create loyalty, leading to a monetization scheme
that is difficult to measure and clearly quantify.
D. Syndication Model
A “syndication model” is often used where data in a transformed
manner (usually not raw data) is delivered to third‑party entities.
They would then use it for their own analytics purpose or for
research in their various planning activities or product/service
development efforts. The client/buyer can sign up to receive
a syndicated data feed (raw data delivered via some sort of
digital means—e.g., API) or preassembled reports. The data
asset owner is monetizing through recurring income-generated
transactions from selling the same set of data over and over or by
selling reports on a recurring or ad-hoc basis. For example, most
research organizations (i.e. IMS, Neilson, NPS, and IRI) follow this
monetization model.
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Framing a winning data monetization strategy / 6
Aggregation Triangulation
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
7 / Framing a winning data monetization strategy
To create focus, it is important to categorize (filter) the type of value we aim to deliver to user/consumer/
buyer by the nature of their contribution. The additional value contribution filtering often helps fine
tune the monetization strategy and further focus the value proposition to users. The clarity of the
ultimate value contribution (purpose of use) provides an important context in defining what the exchange
rate is between an organization’s data driven products and the value they have for either internal or external
users—the critical exchange between value delivered and the level of acceptable monetization.
There are two main Value Contributors:
i) Performance contributors, where the purpose of value delivery is to contribute to and help improve
performance (i.e. the organization, its clients, or third-party buyers) through applications such as
benchmarking or constraint-based optimization that can be grouped by risk, growth, and efficiency
implications. Performance contributors generally offer value through answering the question “how well
are we doing?” and analytics driven and most likely industry centric context (e.g. Benchmarks) to the
“compared to what?” paradox.
ii) Predictive contributors, where the data delivered is designed to be a predictive signal and intended in
general to be used as an input to another model or a guide for more qualitative decision making process—
such as weather data and its use in retail sales prediction applications, or an individual’s driving data
captured through signals coming from a connected vehicle impacting his/her insurance rates.
The performance contributors focus on the “compared to what” questions. For example, the data
provided to external third-party buyers or customers that address how the organization, or its customers,
are doing with respect to certain key performance indicators such as collections, network coverage,
quality measures, etc.—a benchmarking view with targets and cross-industry performance metrics.
The Predictive contributors, on the other hand, deal with capturing and delivering signals that point to an
outcome—defined or measurable KPIs that lead other important outcome variable. The monetization value
of the contributors and the use widely varies by changing the customer group (to whom that insight or data
product is delivered to). For example, a leading indicator to retail sales on store level may have a value of X
where a leading indicator to specific retail indices or company stock prices may have a value of Y. In other
words, application and use case of data products impacts the value and hence the level of monetization.
Therefore, another important layer of evaluation or perspective to consider as you shape your monetization
strategy is the “Delivery Focus” from a perspective of market and use. The delivery focus provides an
added dimension to timeliness needs, to privatization requirements, to level of aggregation, to the extent
of data reusability and buyer propensity to buy, and ultimately, to the price versus value equation. This
perspective is particularly important when external monetization of data is contemplated.
In addition to internal use of data to gain a tactical advantage and offering data products for a fee
or as a differentiator to our direct customers, it is critical to explore commercialization through a
vertical, horizontal or cross markets value delivery focus:
1 Vertical value delivery, where value is delivered and data solutions are tailored to
specific industries (e.g., prescription data for the pharmaceutical companies).
2
Horizontal value delivery, where the same set of data products may be valuable in
similar form and format to various industries with similar needs (e.g., economic
indices and indicators are used to project retail sales also used for real estate pricing).
3
Cross-market value delivery, where data that is collected for one purpose
in one industry is valuable for another purpose in another, often adjacent,
industry (e.g., good driver signals captured from vehicles and used for
insurance pricing is also valuable for pricing car lease rates).
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Framing a winning data monetization strategy / 8
Unstructured Structured
internal internal
Unstructured Structured
external external
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
9 / Framing a winning data monetization strategy
The next step in this journey of converging to compelling value is to organize the data (or signal
source) based on the manner they glue the organization together or connect the organization to
its environment (data buckets):
4 Ecosystem indicators
These data buckets can also be classified as Internal Performance Data, Customer or Client
Generated Data, and Collaborative Public and Privately Sourced (acquired) Data.
It is the interaction of these signals (information hidden in data) that ultimately point to insights or value that
can be monetized either by the enterprise, by its customers, or by other third-party buyers.
Before an exhaustive but very focused and time-bound/resource-bound exploration can be initiated, it is
also critical to map the available data and the sources to the value chain and explore the interconnections.
The basic thesis is that data and the signals hidden in it connect the organization together—the nervous
system of the “living” enterprise that carries the signals of opportunities and risk.
The systematic approach to identifying data sources, classifying them based on impact and contribution,
and overlaying them on an organization value delivery map (the data genome map) provides the foundation
for converging to high-value monetization strategic scenarios.
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Framing a winning data monetization strategy / 10
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
11 / Framing a winning data monetization strategy
Technology Business
Factors Factors
Unstructed/Structured Source Value to Buyer (H/M/L)
Exaction Challenge (H/M/L) First Level Tactical Optimization Value
Data Source (IP/CG/Collab.) Ideation Vertical Focus (One/Many)
Formating & Consistency Index Value
Challenges Buyer Target
Data Type (Int/ext/mix) Differentation Value
OTHER Triangulation Opportunity
Delivery (on-line/Synd./Rep)
Execution
Predictive vs. Performance Cont.
Factors
Cost to Value Recognition
Speed to Value Recognition
OTHER
Privacy Flag
Partner Opportunity
Priority (H/M/L)
Enrichment Roadmap (Easy/Hard)
Network Effect Opportunity
OTHER
In summary, an effective data monetization strategy is constructed on a fundamental belief that data is an evolving asset and as
such requires a more dynamic and evolving framework for monetization. Where monetization is considered the transformation
of an asset (data) into currency or profits, the definition of currency or profit may vary depending on the business model to adopt;
ranging from capitalizing on a tactical advantage to reaping the benefits of being differentiated in the market and creating a barrier
to entry, to offering premium services impacting revenues or commercializing some variations of our data though syndication.
An effective data monetization strategy should consider the expanded data products or monetization opportunities by exploring
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
13 / Framing a winning data monetization strategy
various internal or external as well as structured and unstructured data types. In addition to an internal value generation and
monetization perspective, the strategy should also consider commercialization opportunities, the value of the solutions or
products generated through a lens of contribution (performance vs. predictive) and the ultimate user, our organization or others
(in a particular vertical, across various industries horizontally or cross markets). Data monetization strategies are influenced by the
very real technological challenges the enterprise faces but these challenges should not be the driver of the strategy, but viewed
as obstacles that can be overcome in increments, challenges that may impact priorities but should not shape an organization’s
future. An effective monetization strategy should clearly factor in the business challenges and opportunities offered by the
economics of data capture, processing, and dissemination and be influenced by critical decision elements such as partnering,
distribution channels, asset value and tax implications, etc.
The diagram below provides a graphical representation of the various factors and perspectives to consider as you
shape your strategies.
Asset Broad
i) Too much data/Too distributed – wait for a new infrastructure; ii) Access to data – consistency & formatting;
Differentiators, Syndication
Value, Return on Advantage – Premium
TAX
Business Loyalty Contribution Feeds, Reports &
Tactical gain Services
Financing Models & Adoption Enhancer online stores
Data Genome: Discover connectivity & value
Capture &
Internal Client Collaborative
Dissemination DATA SOURCES
Economics Performance Generated Public & Private
Enrichment
Roadmap
Structured External (syndicators by
Structured Internal (numbers: financial,
industry, public market performance, etc.
delivery, adoption rates, clicks, etc.)
as a triangulation source)
Network
Effect Triangulation Aggregation Privacy preservation Frame of Reference
(1+1=3) (strategic vs. (Risk control vs. value (shifting the view for
transactional value) preservation value extraction)
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Framing a winning data monetization strategy / 14
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Contact us
Sid Mohasseb
Managing Director, KPMG in the US
T: 949-885-5625
E: [email protected]
kpmg.com/strategy
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Publication name: Framing a winning data monetization strategy
Publication number: 132669e-G
Publication date: September 2015