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MIDTERM EXAMINATION
MCM301- Communication skills
Question No: 1 ( Marks: 1 ) - Please choose one
Questions and comments that an audience is likely to raise can be anticipated by
considering all of the following, except:
► Previous experience
► Rare reassurance
► Planning
► Input from associates
Question No: 2 ( Marks: 1 ) - Please choose one
A goodwill speech may be:
► Seemingly informative
► Presented to change attitudes
► Presented to change behaviors
► All of the given options
Question No: 3 ( Marks: 1 ) - Please choose one
All of the following reduces communication apprehension, except:
► Rehearsing your presentation
► Speaking more often
► Taking speech courses and workshops
► Concentrating on your nervousness
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following is NOT used in oral speaking style?
► Mostly long sentences
► Personal pronouns freely
► Active voice
► Contractions often
Question No: 5 ( Marks: 1 ) - Please choose one
How can the credibility of a presenter be increased?
► Complimenting the audience
► Demonstrating your sincerity
► All of the given options
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► Being well dressed and well groomed
Question No: 6 ( Marks: 1 ) - Please choose one
What does gripping the lectern, having clenched fists and constant clearing of the throat
covey?
► Open or confident
► Dictatorial or arrogant
► Insecure or nervous
► Happy or pleased
Question No: 7 ( Marks: 1 ) - Please choose one
_____________ refers to the degree of highness or lowness of a sound.
► Pitch
► Speed
► Volume
► Rate
Question No: 8 ( Marks: 1 ) - Please choose one
A story, that is not true but it perfectly illustrates the point the presenter wants to make,
is called:
► Hypothetical
► Fictional
► Factual
► Genuine
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following could not be an appropriate beginning of speech?
► Appropriate quotation
► Asking a rhetorical question
► An ordinary story
► A startling statement
Question No: 10 ( Marks: 1 ) - Please choose one
To select a good topic of speech one should keep in mind all of the following, EXCEPT:
► A topic should be intriguing
► A topic should be appealing
► A topic should not tell too much about a speech
► A topic should be too vague
Question No: 11 ( Marks: 1 ) - Please choose one
Which of the following would be the least helpful source when conducting audience
research?
► The website of the organization that has invited you to speak
► The website of the organization that has invited you to speak
► Interviews of former members of the organization to whom you are invited to
speak
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► News releases highlighting the organization to whom you will be speaking
Question No: 12 ( Marks: 1 ) - Please choose one
Determining the audience's attitude toward you as the speaker is an aspect of?
► Analyzing the audience
► Analyzing the speaker
► Analyzing the occasion
► Analyzing the audience and the speaker
Question No: 13 ( Marks: 1 ) - Please choose one
Which of the following is not a demographic characteristic?
► Sex
► Age
► Cultural background
► Attitude
Question No: 14 ( Marks: 1 ) - Please choose one
Poor retention either on the part of the sender or on the part of the receiver can create
problems or lead to ______________.
► Misunderstanding
► Stronger friendship
► Better understanding
► Generous approach
Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is usually related to environmental factors that affect the
communication?
► Listener barrier
► Sender barrier
► Physical barrier
► Resistance
Question No: 16 ( Marks: 1 ) - Please choose one
The sender analyzes the receiver's knowledge so that the he/she could:
► Compose the message at the proper level.
► Emphasize receiver benefits.
► Choose the approach to use in the message.
► Avoid making a negative impression.
Question No: 17 ( Marks: 1 ) - Please choose one
Which of the following is a type of nonverbal communication derived from the sound of
the speaker's voice?
► Paralegalism
► Parallelism
► Paradigm
► Paralanguage
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Question No: 18 ( Marks: 1 ) - Please choose one
Which of the following is NOT a form of verbal communication?
► Appearance
► Letters
► Books
► Reports
Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following describes nonverbal communication?
► Non-verbal communication is writing.
► Nonverbal communication is interpersonal communication through
nonlinguistic means.
► Non-verbal communication is everything including your words.
► Nonverbal communication is reading.
Question No: 20 ( Marks: 1 ) - Please choose one
Which one of the following is not a right tip to become a better listener?
► Don’t provide feedback
► Keep an open mind
► Don’t jump to conclusions
► Don't let yourself be distracted by the environment
Question No: 21 ( Marks: 1 ) - Please choose one
The belief that your own ideas are more important or valuable than those of others is an
example of which barrier to listening?
► Preoccupation
► Egocentrism
► Physical barriers
► Environmental barriers
Question No: 22 ( Marks: 1 ) - Please choose one
_______________ is the first element in the listening process.
► Listening
► Hearing
► Filtering
► Speaking
Question No: 23 ( Marks: 1 ) - Please choose one
The degree to which you and others share common meanings for words will depend on:
► The extent to which you share common backgrounds and experiences
► The diversity of your backgrounds
► The extent to which you share common approaches
► None of the given options
Question No: 24 ( Marks: 1 ) - Please choose one
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Which of the following statement about communication is correct?
► The meaning we associate with a word will be shared by those with whom we
communicate.
► Effective communication skills make a significant contribution to organizational
cost reduction.
► Meanings cannot be subjective.
► All of the given options
Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following is a form of communication in which messages are sent to large,
public, dissimilar, anonymous, distant audiences using some intermediate instrument of
transfer?
► Mediated communication
► Mass communication
► Interpersonal communication
► Group communication
Question No: 26 ( Marks: 1 ) - Please choose one
Which one of the following statement defines environmental context of interpersonal
communication?
►It concerns your reactions to the other person.
►It deals with the psycho-social "where" you are communicating.
►It is who you are and what you bring to interaction.
►It deals with the physical "where" you are communicating.
Question No: 27 ( Marks: 1 ) - Please choose one
All of the following are the levels of communication, except:
►Intrapersonal Communication
►Mediated Communication
►Interpersonal Communication
►Frame Communication
Question No: 28 ( Marks: 1 ) - Please choose one
Intrapersonal communication processes depend upon communicators all of the following
qualities.
EXCEPT':
► Frame of reference
► Creativity
► Self-talk
► Dull approach
Question No: 29 ( Marks: 1 ) - Please choose one
Intrapersonal communication includes:
►What we think
►Way we think
►Way we communicate with ourselves
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►All of the given options
Question No: 30 ( Marks: 1 ) - Please choose one
What do you call to a tool that lets you work with individuals and groups on documents
that are shared via computer?
►Electronic mail
►Voice mail
►Instant messaging
►Computer conferencing
Question No: 31 ( Marks: 5 )
Interpersonal communication is contextual. Discuss.
Question No: 32 ( Marks: 10 )
How communication can play a part in increasing employ productivity and reducing cost
of the organization? Explain with examples.
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